Female Founder Challenges Tech Industry Boy’s Club

Posted by Maggie Gallagher on Tue, Feb 28, 2017 @ 05:12 PM

At a time when businesses have access to more data ‒ from more sources ‒ than ever before, Mina Lux believes the ability to better understand that information will be crucial to future success. That’s precisely the challenge that Lux, who just took home the Gold Stevie Award in the 2016 Stevie Awards for Women in Business for Female Entrepreneur of the Year, is trying to address.

The 2017 Stevie Awards for Women in Business will open for entries on May 22. These are the top awards for women across the globe. The program features entrepreneur awards, company awards, marketing awards, media awards, and more.

Request the entry kit now and it will be emailed to you in May.

Meelo 3.jpgHer young New York City-based firm, Meelo Logic, Inc., enables companies to aggregate data and gain insights through artificial intelligence. As a result, clients can “understand, activate, engage and motivate customers” more effectively.

It’s an endeavor that could fundamentally reshape the way companies interact with data. And yet the Taiwan native, who grew up in Canada, has an even more ambitious goal: to break down the longstanding gender gap within the tech industry.

She’s trying to tackle the issue by mentoring young females and calling attention to the issue at industry events. “Throughout my career, I’ve had the good fortune of supporting young women in their careers by offering them guidance and opportunities in organizations that are often dominated by men,” Lux says.

The under-representation of women is underscored by a 2015 TechCrunch report, which found that only 18% of technology companies had a female founder. That’s up from less than 10% as recently as 2009. The forces behind that phenomenon are numerous.  But for Lux and other women in the industry, there’s still plenty of work to do.

Certainly, having fewer female role models to follow has kept many young women from studying in computer science or engineering programs. Those who do pursue STEM-related degrees often find unique obstacles when they try to launch startups of their own. In part that’s because early-stage investment firms are themselves a “boy’s club,” according to researchers.

A joint survey by the National Venture Capital Association and Deloitte, for example, found that women make up just 11% of top decision-makers at venture capital firms. And, there are plenty of entrepreneurs who say that creates a bias ‒ whether consciously or not ‒ against female-led organizations.

To overcome those hurdles, Lux suggests it’s important for females to not only have the necessary skills, but the confidence to see their goals through. It’s a point she drove home during an International Women’s Day event at her alma mater, the University of Ottawa.

“We discussed the steps of building a company from recognizing a need, dreaming up a solution, solidifying funding, running a company and confronting challenges head on,” she says. “But most of all, I wanted to highlight the importance of never undervaluing your own brilliance and to believe in yourself.”

Breaking Barriers

Cracking the glass ceiling is something Lux has successfully done time and again. After graduating with a dual biochemistry and chemical engineering degree, she changed course and helped co-found a marketing company called FloNetwork. There, she pioneered the first technology platform that allowed businesses to send emails as a way of generating leads and building revenue. She ended up selling the business to DoubleClick for a staggering $80 million in 2001.

After a distinguished consulting career where she tackled digital marketing for the likes of USA Today and Doubleday Book Club, she decided to start a new technology firm that would help businesses strategize based on real-time consumer data and behaviour prediction. Meelo was born.

Already, the company is gaining serious attention from the tech world. Among its accomplishments: beating out thousands of early-stage firms to win the 2016 TiE50 Top Startup award. 

“[Meelo] is the only company that holds partnerships with the two largest think tanks in the cognitive technology and artificial intelligence: IBM Watson and Caltech/Jet Propulsion Labs,” Lux explains. “Meelo uses both think tanks to solve any problem and provide intelligence for any need." 

In order to deploy the technology effectively, she says it’s vital that the organization bring in contributions from a diverse pool of talent.

Lux says, “At Meelo, all voices are heard, all talents are valued and all have an equal opportunity to succeed.”

Topics: marketing awards, stevie awards for women in business, women awards, media awards, company awards

11th Annual Stevie Awards for Sales & Customer Service Announce Winners

Posted by Maggie Gallagher on Mon, Feb 27, 2017 @ 01:06 PM

Winners in the eleventh annual Stevie® Awards for Sales & Customer Service, recognized as the world's top customer service awards and sales awards, were unveiled on Friday night at a gala ceremony in Las Vegas, Nevada attended by more than 650 executives from around the world.

The complete list of Stevie Winners by category is available at http://www.StevieAwards.com/Sales.

SASCS 2017 pic.jpgDP DHL, with Gold, Silver and Bronze Stevie Award wins for activities worldwide, in Argentina, Lebanon, United Arab Emirates, and the U.S.A., among other nations, was the most honored organization this year, earning the top Grand Stevie Award trophy for the fourth consecutive year. Other Grand Stevie Award winners, in descending order, include Visualize, HomeServe USA, Delta Air Lines, GuideWell Connect, IBM, VIZIO Inc., Carbonite, Inc., WePay Inc, and Concentrix.

Among other Stevie winners, Carbonite Inc., HomeServe USA, IBM, and iHeartMedia won four Gold Stevie Awards, the most from all organizations. Cisco Systems, ClearVision Optical Company, Optum Consumer Sales and Services, UNOX, Vivint Smart Home, and WePay Inc took home three Gold Stevies. Winners of two Gold Stevie Awards include Ally Bank, CAC 2000 Ltd, Delta Air Lines, Inc., Dow Jones & Co., GuideWell Connect, Imparta Inc., Inci Akü GS Yuasa, Infinity, John Hancock Financial Services, ListenTrust, Network Alliance, Odeabank, VIZIO Inc, and Wilson Learning.

Winners in the People’s Choice Stevie® Awards for Favorite Customer Service, as determined by more than 149,000 public votes, were also awarded at the event to organizations including Bombardier Aerospace, Chewy, CommonBond, CubeSmart, Distinguished Programs, FieldEdge, GPS Insight, j2 Global, Inc., Marriott Vacation Club Owner Services, Ultimate Software, Unitrends, and Zelis Payments.

The presentations were broadcast live via Livestream, and are still available to watch online..

The awards are presented by the Stevie Awards, which organizes several of the world’s leading business award shows including the prestigious International Business Awards and The American Business Awards.

More than 2,300 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 10% over 2016. Finalists were determined by the average scores of 77 professionals worldwide, acting as preliminary judges. Entries were considered in 61 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 53 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.

More than 75 members of several specialized judging committees determined the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging, that took place January 23 - February 1.

Sponsors of the 11th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc. and ValueSelling Associates, Inc.

Topics: best customer service, customer service awards, sales awards, stevie awards for sales and customer service, good customer service

Who's Coming to the Sales & Customer Service Awards on Friday?

Posted by Michael Gallagher on Mon, Feb 20, 2017 @ 01:11 PM

The 11th annual Stevie® Awards for Sales & Customer Service - the world's top honors for customer service, contact center, business development and sales professionals - will be staged this Friday, February 24 at Caesars Palace in Las Vegas.  More than 650 professionals from around the world will attend, making it one of the largest Stevie Awards events ever staged.  

The awards presentations will be broadcast live - look here for the details.  

Gold, Silver and Bronze Stevie Awards in the business development, new product and service and solution provider categories will be presented at 5:15 pm Pacific Time.  After a reception and dinner, awards in the sales and customer service categories will be presented beginning at 7:40 pm PT.

Here's the list of organizations that have already confirmed their attendance this Friday.

Access One Inc Chicago IL
Achievers Toronto ON Canada
Acquia Inc. Boston MA
Adestra New York NY
Adobe Systems San Jose CA
Aflac Columbus GA
Albridge Lawrenceville NJ
Allianz Global Assistance Richmond VA
Ally Bank Detroit MI
Arcelik Istanbul-Turkey
ArmadaGlobal Hunt Valley MD
Auspac Business Advantage Maroochydore QLD Australia
AWeber - Email Marketing Chalfont PA
BCM One New York NY
BiggerPockets Denver CO
Billhighway Troy MI
Black Knight Financial Services Jacksonville FL
Blue Ocean Contact Centers Halifax NS Canada
Board of Certification/Accreditation Owings Mill MD
Bombardier Commercial Aircraft Customer Services Toronto ON & Montreal and Mirabel PQ
Borusan Otomotiv Istanbul Turkey
Box Inc. Redwood City CA
Brainier Solutions Inc. Minneapolis MN
CAC 2000 Kingston Jamaica
Camp Bow Wow Broomfield CO
Carbonite Inc. Lewiston ME
CareerArc Burbank CA
CareerBuilder Chicago IL
Casper New York NY
Chewy Dania Beach FL
Choozle Denver CO
Cisco Systems Diegem Belgium
Cisco Systems Inc. San Jose CA
CLEAResult Tempe AZ
ClearSlide San Francisco CA
ClearVision Optical Company Hauppauge NY
Clio - Practice Management Software Vancouver BC Canada
Comcast Philadelphia PA
Concentrix Fremont CA
Conectys Bucharest Romania
Convergys Corporation Cincinnati OH
Cricket Wireless Atlanta GA
CrunchTime! Information Systems Boston MA
CubeSmart Malvern PA
DataCore Software Fort Lauderdale FL
Daxko Birmingham AL
Dell Technologies Bangalore Karnataka India
Delmarva Trailer Sales and Rentals Inc. Elkridge MD
Delta Air Lines Atlanta GA
Delta Defense West Bend WI
Delta Vacations Minot ND
DHL Express Plantation FL & Tempe AZ
DHL Global Forwarding U.S.
Dicom Transportation Group Dorval QC Canada
Digital Native Agency Prague Czech Republic
Donan Louisville KY
Dow Jones & Co. Princeton NJ
Druva Inc. Sunnyvale CA
Dun & Bradstreet Malibu CA
EFG Companies Irving TX
Elite Wealth Group San Jose CA
EMKAY Inc Itasca IL
eMoney Advisor LLC Radnor PA
EventMobi Toronto ON Canada
EXTRA Loyalty Solutions Istanbul Turkey
ezCater Boston MA
Festival Walk Hong Kong
First American Database Solutions Santa Ana CA
FirstEnergy Akron OH
FIS Global New York NY
FIS Jacksonville FL USA
Forrest Performance Group and The Pacific Institute Fort Worth TX USA:
FreshBooks Toronto ON Canada
Garanti Emeklilik ve Hayat A.S. Istanbul Turkey
Globoforce Southborough MA and Dublin Ireland
GMC Software Boston MA
GoDaddy Scottsdale AZ
Google Fiber Mountain View CA
GPS Insight Scottsdale AZ
Grovo New York NY
GuideWell Connect Jacksonville FL
HomeAway Inc. Austin TX
HomeServe USA Norwalk CT
Humana Inc. Louisville KY
IBM Armonk NY
ICICI Lombard GIC Ltd Mumbai India
IHG Salt Lake City UT
Imparta Inc. Austin TX
Inci Akü GS Yuasa Manisa Turkey
Infinity Cedar Rapids IA
Invenio Solutions Austin TX
ISN Dallas TX
j2 Global Inc. Ottawa ON Canada
Janek Performance Group Las Vegas NV
John Hancock Financial Services Boston MA
Kohl's Credit and Customer Service Menomonee Falls WI
KT Seoul South Korea
L A Mortgage Team, Mortgage Intelligence Burlington ON Canada
Lennox Industries Richardson TX
Lhasa OMS Weymouth MA
ListenTrust Portland ME
LiveOps Inc. Scottsdale AZ
Lucernex Plano TX
MarkitTrack Chicago IL
Marriott Intermediary Partner Care Omaha NE
Marriott Vacation Club International Orlando FL
MediaRadar New York NY
Mercer Consumer Des Moines IA
MetTel New York NY
Migros Istanbul Turkey
Mixpanel San Francisco CA
ModusLink Waltham MA
Moody's Analytics New York NY
Mozy by DELL Draper UT
MTM Lake St. Louis MO
NCR Atlanta GA
Netchex Covington LA
Network Alliance Reston VA
Nuance Communications Burlington MA
Oi Rio de Janeiro Brazil
OmniUpdate Camarillo CA
OpenLink Financial Uniondale NY
Optum Eden Prairie MN
Optum Consumer Sales and Services Horsham PA
Ortho Clinical Diagnostics Raritan NJ
PGi Atlanta GA
PlanGrid San Francisco CA
Prov International Inc Tampa FL
Pushpay Holdings Limited Redmond WA
QNB Finansbank Istanbul Turkey
Qstream Burlington MA
Qualtrics Salt Lake City UT
Response Lindon UT
Revana a TeleTech Company Tempe AZ
Richardson Philadelphia PA
Rimini Street Las Vegas NV
Riva International Inc. Edmonton AB Canada
RizePoint Salt Lake City UT
Runzheimer Waterford WI
Salary.com Waltham MA
Sales Partnerships Broomfield CO
Sandler Sales Institute Overland Park KS
SAP Newtown Square PA
SAVO Group Chicago IL
Scribendi Inc Chatham ON Canada
Securus Technologies Dallas TX
Selling Energy Burlingame CA
SGEi Las Vegas NV
Sharegate Montreal QC Canada
ShopKeep New York NY
Signs.com Salt Lake City UT
SMTP2GO Christchurch New Zealand
SoftPro Raleigh NC
Sonnet Toronto ON Canada
Standard For Success Indianpolis IN
Statewide Intake Austin TX
Sun Basket San Jose CA
Symantec Ltd Dublin Ireland
Tarion Warranty Corporation Toronto ON Canada
TCL Corona CA
Telogis Inc. Aliso Viejo CA
The Horton Group Chicago IL
Transitions in Progress LLC Winchester VA
Travelzoo New York NY
Ultimate Software Weston FL
United States Equestrian Federation Lexington KY
University of Oregon Eugene OR
Unox, Inc. Belmont NC
UPMC Health Plan Pittsburgh PA
UserTesting Mountain View CA
USHEALTH Advisors LLC Forth Worth TX
ValueSelling Associates Rancho Santa Fe CA
Velocity Advisory Group Philadelphia PA
VENZA Roswell GA
VIPRE (ThreatTrack Security) Clearwater FL
Visualize, Inc. Birmingham MI
Vivint Smart Home Provo UT
VIZIO Inc. Irvine CA
VMWare Palo Alto CA
Warshaw Group Inc. New York NY
Wayfair Boston MA
Webhelp Istanbul Turkey
Webroot Broomfield CO
Wells Fargo Treasury Management Client Delivery San Francisco CA
WePay Inc Redwood City CA
WP Engine Austin TX
Wyndham Vacation Ownership Orlando FL
Young Living Lehi UT
Zebra Technologies Lincolnshire IL
Zelis Payments Clearwater FL

Entries for the 2018 edition of the Stevie Awards for Sales & Customer Service will open in July.  Interested?

Get the Entry Kit

Topics: customer service awards, stevie awards, new product awards, sales awards, stevie awards for sales and customer service, business development awards

Winners Announced in People's Choice Stevie Awards for Favorite Customer Service

Posted by Michael Gallagher on Tue, Feb 14, 2017 @ 10:00 AM

Votes Determined Public's Favorites for Customer Service Excellence

Winners of the 2017 People's Choice Stevie® Awards for Favorite Customer Service, a worldwide public vote, were announced today. Voting was conducted from January 20 through February 10, with the highest number of votes deciding the winners in 12 industry categories.

PCSAFCSAwardImage_medium.jpgAll organizations honored in the Customer Service Department of the Year categories of this year’s Stevie Awards for Sales & Customer Service were eligible to be included in voting for the people’s choice awards. The Stevie Awards for Sales & Customer Service, now in their 11th year, are the world’s top honors for customer service, contact center, business development and sales professionals.

This year’s people’s choice winners, who will each receive the coveted crystal People’s Choice Stevie Award, are:

        Airlines, Distribution, Transportation: Bombardier Aerospace                            
        Computer Hardware: Unitrends
        Computer Services: Ultimate Software
        Financial, Less Than 100 Employees: CommonBond
        Financial, More Than 100 Employees: Distinguished Programs
        Healthcare/Pharma: Zelis Payments
        Leisure & Tourism: Marriott Vacation Club Owner Services                
        Retail: Chewy
        Software, Less Than 100 Employees: FieldEdge
        Software, More Than 100 Employees: GPS Insight
        Telecommunications: j2 Global, Inc.
        Other Industries: CubeSmart

More than 149,000 votes were cast this year.

Nicknamed the Stevie® for the Greek word “crowned,” the awards will be presented to winners at the 11th annual Stevie Awards for Sales & Customer Service awards banquet on Friday, February 24 at Caesars Palace in Las Vegas, Nevada. Tickets for the event are now on sale. More than 600 executives from around the world are expected to attend. The presentations will be broadcast live via Livestream.

About The Stevie Awards
Stevie Awards are conferred in seven programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Sponsors of the 11th annual Stevie Awards for Sales & Customer Service include Sales Partnerships and ValueSelling Associates.

Topics: best customer service, customer service awards, stevie awards, stevie awards for sales and customer service, customer service excellence

Mobile Site & App Awards Revamped for 2017 American Business Awards

Posted by Maggie Gallagher on Fri, Feb 10, 2017 @ 05:18 PM

The 15th annual American Business Awards are the premier business awards competition in the U.S.A. They attract more than 3,000 nominations from organizations nationwide each year.

REVIEW THE ENTRY KIT

ABA photo 2016-2.jpg

The American Business Awards recognize achievement in every facet of the workplace. Full entry details are available at http://www.stevieawards.com/aba

The entry deadline is Thursday, February 16 but late entries will be accepted through Wednesday, March 15.

There are more than 30 categories for Mobile Site Awards & App Awards, and many of them are new for the 2017 competition. These categories are simple to enter because your mobile website or app is what is being judged -- a long submission essay is not required.

Information to be submitted online for entries in these categories for the 2017 ABAs will include:

a. An essay of up to 200 words describing the mobile site’s or app's purpose and results to date.

b. The mobile site or app itself, in the form of a demonstration video of up to three (3) minutes in length. You must attach the video to your entry through our attachment/link uploading tool. 

c.. Optional: list the people and organizations who contributed to your site or app, whether it was creative, production or development services.

Mobile Site Awards & App Awards:

Note the new categories for 2017 are highlighted in red.

F55. Business/Government
F56. Education & Reference
F57. Entertainment
F58. Events
F59. Experimental & Innovation
F60. Family & Kids (new category for 2017)
F61. Fashion & Beauty (new category for 2017)
F62. Financial Services / Banking (new category for 2017)
F63. Fitness & Recreation (new category for 2017)
F64. Food & Drink (new category for 2017)
F65. Games
F66. Guides/Ratings/Reviews
F67. Health (new category for 2017)
F68. Integrated Mobile Experience
F69. Lifestyle
F70. Magazine / Editorial (new category for 2017)
F71. Marketing
F72. Messaging (new category for 2017)
F73. Music
F74. News
F75. Productivity (new category for 2017)
F76. Professional Education
F77. Professional Services (new category for 2017)
F78. Public Service & Activism (new category for 2017)
F79. Real Estate (new category for 2017)
F80. School / University (new category for 2017)
F81. Shopping
F82. Social
F83. Sports
F84. Training
F85. Travel
F86. Utilities & Services

App Award winners in The 2016 American Business Awards include:

Business/Government – Advertising, Marketing, Public Relations and Business Services Industries
GOLD STEVIE WINNER:
EffectiveUI, Denver, CO: City and County of Denver’s PocketGov Web App Allows Citizens to Interact with Government from Anywhere

Business/Government – All Other Industries
GOLD STEVIE WINNER:
Applied Systems, University Park, IL: Applied Mobile

Education & Reference
GOLD STEVIE WINNER:
Neocate, Rockville, MD: Neocate Footsteps App

Events
GOLD STEVIE WINNER:
BMO Capital Markets, Chicago, IL: Global Metals and Mining Conference App

Experimental & Innovation
GOLD STEVIE WINNER:
Sharecare.com, Atlanta, GA: Sharecare Voice App

Integrated Mobile Experience
GOLD STEVIE WINNER:
LogMeIn, Boston, MA: join.me

LifeStyle
GOLD STEVIE WINNER:
ACTIVE Network, Dallas, TX: Couch to 5K: Running App, Training Coach and GPS Tracker

Topics: Best Apps, app awards, website awards, American business awards, best websites, mobile site awards

Introducing the 2017 Silver and Bronze Stevie Medals

Posted by Michael Gallagher on Thu, Feb 09, 2017 @ 12:06 PM

We're pleased to share with you the first photographs of the Silver and Bronze Stevie® medals that will be presented to Silver and Bronze Stevie winners in all of our 2017 competitions.

Evocative of the crystal pyramid held aloft by the Stevie trophy, the medals are triangular, as were the 2016 medals.  The awards are distinguished from the 2016 versions by the shades of blue and green used, respectively, on the Silver and Bronze medal boxes.

The medals will first be presented to Silver and Bronze Stevie winners at the 11th annual Stevie Awards for Sales & Customer Service in Las Vegas on Friday, February 24.

As in the past, Silver and Bronze Stevie winners will automatically receive one medal.  They'll have the option to purchase additional medals, or corresponding Silver or Bronze Stevie Award trophies, through the Stevie Awards Store.

Silver_and_Bronze_2.jpg

Silver_3.jpg

Bronze_3.jpg

Topics: business awards, stevie awards, stevie awards for sales and customer service, Awards, medals

New Product & Services Awards for Your Organization

Posted by Maggie Gallagher on Thu, Feb 02, 2017 @ 05:16 PM

The 15th annual American Business Awards, the premier business awards competition in the U.S.A. which attracts more than 3,000 nominations from organizations nationwide each year, is accepting nominations for the 2017 program. 

REVIEW THE ENTRY KIT

ABA men 2016-1.jpg

The American Business Awards recognize achievement in every facet of the workplace. Full entry details are available at http://www.stevieawards.com/abaThe entry deadline is Thursday, February 16 but late entries will be accepted through Wednesday, March 15.

There are more than 100 categories for New Products & Services.

These include all product management, product development, product engineering and manufacturing functions. New products and services released in the U.S.A. since January 1, 2016 are eligible to be nominated. Both brand-new and new-version products are eligible.

An added bonus in entering the New Product Awards categories is that you are automatically included in the People's Choice Stevie Awards for Favorite New Products. Every new product or service nominated in The American Business Awards will automatically be included in voting. Voting will be conducted by the general public from May 2 through June 2, and the winners will be honored at the ABA awards banquet on June 20. In early May, entrants in the Best New Product or Service categories will receive instructions on how to promote People's Choice voting to their own customers, fans, and followers. 

The New Product Award category groups are:
Product & Service Categories
Software Categories
Content Categories
Education Categories 
Product Management Categories

Note the new categories for 2017 are highlighted in red and the categories with no entry fee are highlighted in blue.

Products & Services
P01. Business-to-Business Products
P02. Business-to-Business Services   
P03. Consumer Electronics
P04. Consumer Products
P05. Consumer Services
P06. Financial Services 
P07. Hardware - Computer
P08. Hardware - Networking
P09. Hardware - Peripheral
P10. Hardware - Semiconductor or Other Electronic Component
P11. Hardware - Storage
P12. Hardware - Other
P13. Health & Pharmaceuticals - Product
P14. Health & Pharmaceutical - Service
P15. Industrial Products & Services 
P16. Media & Entertainment - Product
P17. Media & Entertainment - Service
P18. Telecommunications - Product
P19. Telecommunications - Service
P20. Transportation

Software
P21. Software - Application Programming Interface (API) Management Solution (new category for 2017)
P22. Software - Asset Management Solution
P23. Software - Big Data Solution 
P24. Software - Business or Competitive Intelligence Solution
P25. Software - Cloud Application/Service
P26. Software - Cloud Enterprise Resource Planning (ERP) Solution (new category for 2017)
P27. Software - Cloud Infrastructure
P28. Software - Cloud Platform
P29. Software - Cloud Storage & Backup Solution 
P30. Software - Collaboration/Social Networking Solution
P31. Software - Content Management Solution
P32. Software - Corporate Learning/Workforce Development Solution
P33. Software - Data Visualization Technology (new category for 2017)
P34. Software - Electronic Commerce Solution
P35. Software - Endpoint Security Management Solution (new category for 2017)
P36. Software - Event Management Solution (new category for 2017)
P37. Software - Financial Management Solution
P38. Software - FinTech Solution (new category for 2017)
P39. Software - Governance, Risk & Compliance Solution
P40. Software - Healthcare Technology Solution (new category for 2017)
P41. Software - Human Capital Management Solution
P42. Software - Identity & Access Security Solution (new category for 2017)
P43. Software - Infrastructure as a Service (new category for 2017)
P44. Software - Integration Solution
P45. Software - International Data Protection Solution
P46. Software - IoT Analytics Solution (new category for 2017)
P47. Software - IT Operations Management Solution (new category for 2017)
P48. Software - IT Service Management Solution (new category for 2017)
P49. Software - Lead Generation Solution 
P50. Software - Marketing/Public Relations Solution
P51. Software - Migration as a Service (new category for 2017)
P52. Software - Mobile Development Solution 
P53. Software - Mobile On-Demand Application
P54. Software - Mobile Operations Management Solution
P55. Software - Network Security Solution (new category for 2017)
P56. Software - News Monitoring Solution (new category for 2017)
P57. Software - Payments Solution (new category for 2017)
P58. Software - Platform as a Service (new category for 2017)
P59. Software - Project Management Solution
P60. Software - Real Estate or Construction Management Solution (new category for 2017)
P61. Software - Relationship Management Solution
P62. Software - SaaS Enablement as a Service (new category for 2017)
P63. Software - Social Business Solution
P64. Software - Software Development Solution
P65. Software - Supply Chain Management Solution
P66. Software - Systems Management Solution
P67. Software - Web Services Solution
P68. Software - Other

Content
These categories recognize products, technology and services created by, or for, media, publishers and information services providers.

P70. Content - Advertising or Campaign Management Platform
P71. Content - Aggregation Platform
P72. Content - Business Directory
P73. Content - Business Information Solution
P74. Content - Content Analytics Solution
P75. Content - Content Marketing Solution
P76. Content - Content Rights and Delivery Solution
P77. Content - Crowd Sourced Information Solution
P78. Content - eCommerce & Billing Platform
P79. Content - Financial & Market Data Information Solution
P80. Content - General Reference Service
P81. Content - Health & Medical Information Solution
P82. Content - Information Service Delivered as Mobile App or Platform
P83. Content - Legal Information Solution
P84. Content - Media & Information Monitoring Solution
P85. Content - Multichannel Publishing Technology (new category for 2017)
P86. Content - Sales & Marketing Intelligence Solution
P87. Content - Scholarly Publishing Information Solution
P88. Content - Science and Technology Information Solution
P89. Content - Search Technology Solution
P90. Content - Semantic Technology Platform, Tools and Applications
P91. Content - Service Using Aggregated Content
P92. Content - Solution for Integrating Content into the Workflow
P93. Content - Subscription Management Solution (new category for 2017)
P94. Content - Video Platform for Media & Publishers

Education
These categories recognize applications, products and services from developers of educational software, digital content, online learning services and related technologies across the K-20 sector.

S01. Education - Arts & Creativity Solution
S02. Education - Career and Workforce Readiness Solution
S03. Education - Classroom Management Solution
S04. Education - Collaborative Social Media Solution for Educators
S05. Education - Cross-Curricular Solution
S06. Education - Education Cloud-Based Solution
S07. Education - ELL/World Language Acquisition Instructional Solution
S08. Education - Game-Based Curriculum Solution
S09. Education - Instructional Solution in Other Curriculum Areas
S10. Education - K-12 Course or Learning Management Solution
S11. Education - K-12 Enterprise Solution
S12. Education - Learning Capacity-Building Solution
S13. Education - Learning Relationship Management Solution (new category for 2017)
S14. Education - Mathematics Instructional Solution
S15. Education - PK-12 Personalized Learning Solution
S16. Education - Pre-K / Early Childhood Learning Solution (new category for 2017)
S17. Education - Postsecondary Enterprise Solution
S18. Education - Postsecondary Learning Management Solution
S19. Education - Postsecondary Learning Solution
S20. Education - Postsecondary Personalized Learning Solution
S21. Education - Professional Learning Solution for Education
S22. Education - Reading/English/Language Arts Instructional Solution
S23. Education - Science Instructional Solution
S24. Education - Social Sciences or Social Studies Instructional Solution
S25. Education - Solution for Special Needs Students
S26. Education - Source for Reference or Education Resources
S27. Education - Student Assessment Solution
S28. Education - Virtual Learning Solution

Product Management
P96. Product Development/Management Department or Team of the Year 
P97. Product Development/Management Executive of the Year
P98. Product Developer of the Year: recognizing all non-executive product development or management professionals. There is no entry fee for this category.

Topics: best customer service, customer service awards, American business awards, new product awards, best new products