The Stevie Awards Blog

127 Heroes of the 6th Annual Sales & Customer Service Awards

Posted by Liz Dean on Tue, Feb 07, 2012 @ 09:43 AM

The following professionals are participating on the 7 final judging committees of the 2012 (6th annual) Stevie® Awards for Sales and Customer Service, the world's premier customer service awards, contact center awards, and sales awards. Final judging began on January 30 and will run through mid February. Their average scores will determine the 2012 Stevie Award winners. This year's Stevie Awards winners will be announced at our annual awards ceremony at Caesar's Palace resort in Las Vegas, NV, on Monday February 27. Learn more about the event and reserve your table today. We thank our judges for their enthusiasm, time, and insights.

2012 Sales Department & Sales Team Final Judging Committee
Chair:

Raj Hajela, Co-Founder & Chief Revenue Officer, Salesify, Redwood City, California, USA
Committee:

Chris Ancell, President-Business Markets Group, CenturyLink, Denver, Colorado, USA
Damian Artt, SVP WW Sales & Services at WindRiver (Intel), WindRiver, Alameda, California, USA
Bill Cheek, President-Wholesale Ops, CenturyLink, Monroe, Louisiana, USA
Amy Guarino, VP Business Development, Marketo, San Mateo, California, USA
Carlos Hidalgo, CEO, The Annuitas Group and Marketing Automation Institute, Grand Rapids, Michigan, USA
Susan Knox, VP of Sales, SAP, Newtown Square, Pennsylvania, USA
Sudhir Kulkarni, SVP, Head of Sales, Sourcebits, Inc., Pleasanton, California, USA
Shane Lewis, Asst VP Sales, Sundance Vacations, Kennett Square, Pennsylvania, USA
Stephen Lilly, VP, Business Development, Ziff Davis/B2B Focus, Inc., San Francisco, California, USA
Jay Mitchell, Managing Director, Motum, LLC, Irving, Texas, USA
Jill Rowley, Director of Strategic Accounts, Eloqua, San Francisco, California, USA
Tracey Solanas, VP Sales, GramercyOne, New York, New York, USA
Lucas Tennant, Senior Vice President, Sales, CompuPay, Inc, Miramar, Florida, USA

2012 Sales Individual & Solution Provider Final Judging Committee
Chair:

William Binch, SVP Sales, Marketo, San Mateo, California, USA
Committee:

Ahmed Al Hai, BRM Specialist, ADCO, Abu Dhabi, United Arab Emirates
Matthew Androski, SVP Sales, BMC Software, Irvine, California, USA
Jeb Brooks, EVP, The Brooks Group, Greensboro, North Carolina, USA
Gregory Brush, VP, Sales, InsideView, San Francisco, California, USA
Susan L. Cordts, CEO, Adaptive Technologies, Inc., Scottsdale, Arizona, USA
Michael Gear, Vice President, WW Sales & Field Operations, GoodData Corporation, San Francisco, California, USA
Derek Grant, SVP Sales, Pardot, Atlanta, Georgia, USA
Donna Kent, SVP, Global Sales & Marketing, TeleVerde, Phoenix, Arizona, USA
Keith Nealon, Chief Revenue Officer, M5 Networks, New York, New York, USA
Mark Roberge, VP Sales, Hubspot, Cambridge, Massachusetts, USA
Julie Thomas, President & CEO, ValueSelling Associates, Santa Fe, California, USA
Diane Updyke, VP Sales, Crowd Factory, San Francisco, California, USA
Derrick Van Grol, VP Global Sales, IDI Billing Solutions, Victor, New York, USA
Ronald J. Whaley, Chief Revenue Officer, OSG Billing Services, Englewood, New Jersey, USA

2012 Sales Achievement Final Judging Committee
Chair:

Jason Copeland, Senior Manager, National Sales Group, SurePayroll, Inc., Glenview, Illinois, USA
Committee:

Johnny Anderson, VP, Bulldog Solutions, Austin, Texas, USA
Ryan Azus, Vice President, Worldwide Sales, RingCentral, San Mateo, California, USA
Scott deMoulin, President, Business Breakthroughs Elite Consulting, Grovetown, Georgia, USA
Phil Hansen, CEO, CLEARLINK, Salt Lake City, Utah, USA
Thomas Joyer, Senior Vice President, Sales & Client Services, Health Integrated, Chicago, Illinois, USA
Gene McNaughton, President, Elite Concepts, Inc., Ladera Ranch, California, USA
Carajane Moore, President, Hunt Big Sales, Fishers, Indiana, USA
Matt Morea, Senior Vice President, Business Breakthroughs Int'l, Grovetown, Georgia, USA
Mark Repkin, Vice President, The Certif-A-Gift Company, Arlington Heights, Illinois, USA
Tom Schaff, Managing Partner, Big Swift Kick, St Louis, Missouri, USA
Neal Tricarico, President, Ultimate Growth, Inc., Carlsbad, California, USA

2012 Customer Service/ Call Center Individual & Customer Service/ Call Center Team Final Judging Committee
Chair:

Carita Vallinkoski, Expansion Management, Competence Call Center AG, Vienna, Austria
Committee:

Dmitry Aristarkov, CEO, Call Center Guru, Moscow, Russia
Ela Banu, Customer Care & Services Manager, ING Bank, Bucharest, Romania
Sam Bruni, Senior Director of Customer Experience, BackCountry.com, Utah, USA
Pembe Candaner, Founder & President , Pro-To-Cool, Istanbul, Turkey
Susanne Feldt, Editor, TeleTalk, Hannover, Germany
Simone Fojut, Chief Editor, CallCenterProfi, Wiesbaden, Germany
Claudia Gabler, Chief Editor, Contact Management Magazine, Zollikofen, Switzerland
Barbara A. Glanz, CSP, CPAE, President, Barbara Glanz Communications, Inc., Sarasota, Florida, USA
Gerrit Goedkoop, VP Customer Care, UPC Broadband, Amsterdam, Netherlands
Kubilay Guler, Asst. General Manager, FINANSBANK, Istanbul, Turkey
Dr Nils Hafner, Managing Director, Customer Competencies, Institut Dr. Hafner GmbH, Kreuzlingen am Bodense, Switzerland
Tunde Hubina, Customer Care Director, UPC DTH UPC DTH S.à r.l., Howald, Luxembourg
Manuel Jacquinet, Co-president/Publishing Direct, EnContact, MALPASO, Paris, France
Natalia Kabakova, Head of Customer Service, DHL Express Russia, Moscow, Russia
Meltem Karateke, President, IMI Conferences, Istanbul, Turkey
Demet Kockal, Operasyon Yönetmeni, ÇAGRI MERKEZLERI DERNEGI, Istanbul, Turkey
Elzbieta Krawczynska, Quality Specialist & Trainer, Bank Zachodni WBK, Poznan, Poland
Karin Lüttmerding, Customer Service Manager, FONIC GmbH, Munich, Germany
Marcello Maggioni, EVP-Customer Group, Sky Deutschland AG, Unterfoehring, Germany
Nicola Millard, Customer Experience Futurologist, British Telecommunications PLC, Ipswich, Suffolk, UK
Christoph Pause, Chief Editor, Haufe-Lexware GmbH & Co. KG, Freiburg, Germany
Elizaveta Rybinskaya, Customer Service Director, QUELLE RUSSIA, Moscow, Russia
Ann-Marie Stagg, Head of Direct Sales, The Co-operative Banking Group (UK), Sandbach, UK
Manfred Stockmann, President, Call Center Verband Deutschland e. V., Berlin, Germany
Olav Strawe, Publisher, TeleTalk, Emerald Hills, California, USA
Andrzej Szczepaniak, Asst. Director, Central Settlement Services , Bank Zachodni WBK, Poznan, Poland
Özge Tekalp, Director, Alternative Sales Channels, Türk Ekonomi Bankasi A.S., Istanbul, Turkey
Vincent Vanden Bossche, Managing Director, Call Communications, Ottenburg, Belgium
Madalina Vilau, Managing Partner, Expo Media, Bucharest, Romania
Nicolette Wuring, Managing Director, Customer Management Services, RG Amstelveen, Netherlands
Oleg Zeldin, CEO, Apex Berg Contact Center Consulting, Moscow, Russia

2012 Customer Service/ Call Center Department Final Judging Committee
Chair:

Susan Cloutier, Operations Manager, Mayo Medical Laboratories, Rochester, Minnesota, USA
Committee:

Kevin Cappel, Owner & CEO, Ledgersre Solutions, Winona, Minnesota, USA
Jackie Coffey, Director, BlueDirect Sales, Blue Cross Blue Shield Florida, Ponte Vedra Beach, Florida, USA
Matthew Conant, Director, Customer Experience, Plato Learning, Inc., Bloomington, Minnesota, USA
Dave Dreas, Marketing Director, Managing Member, Jeremy Scott Fitness, Phoenix, Arizona, USA
Jeremy Scott, Jeremy Scott Fitness, Phoenix, Arizona, USA
Richard Feinberg, Professor, Department of Consumer Sciences and Retailing, Purdue University, West Lafayette, Indiana, USA
Michael Haddow, Vice President of Customer Care Operations, QBF FIRST, Morrisville, North Carolina, USA
Anne Holland, RN, BSN, CCRP, President, Holland Research Consultants, LLC, Rochester, Minnesota, USA
Dino Kasdagly, General Manager, Optum Insight-Division of United Health Group, Rochester, Minnesota, USA
Keith Laughman, CEO, Med Fusion, Lewisville, Texas, USA
Frank Mettille, Senior Exercise Planner, Joint Task Force Civil Support-L3 Communications, Chesapeake, Virginia, USA
Craig Oslund, Vice President, Merchants Bank, Rochester, Minnesota, USA
Sarah Oslund, Director of Communications, University of Minnesota-Rochester, Rochester, Minnesota, USA
Paulette Pehling, Owner, Quality Overhead Door, Rochester, Minnesota, USA
Dayne Petersen, Sr. Consultant, Benchmark Portal, Bloomington, Minnesota, USA
Thomas K. Sawyer, Associate Professor, Winona State University, Winona, Minnesota, USA
Greg Sell, CEO, Selloxx, Inc., Minneapolis, Minnesota, USA
Wei Shi, Sales Director, Digital China Holdings Limited, Beijing, China
Kirk Waldon, President, The Guardian Group, Overland Park, Kansas, USA
Cindy Wills, Vice President, Sales, Carpet One Hour & Home, Rochester, Minnesota, USA
Guo (Peter) Zijiang, COO & GM Assistant, Wuhan Kindstar Diagnostics Co., Ltd, Wuhan, China

2012 Customer Service Achievement Final Judging Committee
Chair:

Cameron E. Hurst, Vice President, Assurant Solutions, Asheville, North Carolina, USA
Committee:

Tom Coury, Chairman, Matrix Pointe Software, Cleveland, Ohio, USA
Carmit DiAndrea, VP, Analytics & Client Services, Customer Relationship Metrics, Omaha, Nebraska, USA
Kristyn Emenecker, VP Product Marketing, InContact, Salt Lake City, Utah, USA
Ryan Hollenbeck, SVP Marketing, Verint Systems, Roswell, California, USA
Cliff Hurst, CEO, Career Impact, Gilroy, California, USA
Gina Musick, VP, Distributed Computing Group Manager, TD Bank, Fort Pierce, Florida, USA
Marshall Ogen, SVP, J.LODGE, Marlton, New Jersey, USA
Gary Poch, Vice President, Equifax Inc., Atlanta, Georgia, USA
Andy Pritchard, President & CEO, ThoughtBurst, Inc., Carmel, California, USA
Chris Repholz, SVP, IntelliSource, Denver, Colorado, USA
Stuart Saunders, CEO and Co-Founder, Mobile Defense, Cleveland, Ohio, USA
Julie Ann Skaggs, Director of Operations, Covance Market Access, San Diego, California, USA
David L. York, VP Sales, Genesys Telecommunications, Larkspur, Colorado, USA

2012 New Product & Service Final Judging Committee
Chair:

Ben Saren, Vice President, Marketing, Litle & Co, Lowell, Massachusetts, USA
Committee:

David Beisel, Partner, NextView Ventures, Boston, Massachusetts, USA
Matt Douglas, CEO. Punchbowl.com, Framingham, Massachusetts, USA
Melissa Dowler, Co-Founder, Long Haul Films, Boston, Massachusetts, USA
Michael Dunn, CTO, Hearst interactive media, Stamford, Connecticut, USA
Andrew J. "Flip" Filipowski, Executive Chairman & CEO, SilkRoad technology, Winston Salem, North Carolina, USA
Jane Henry, Owner, LOOMLAB, South Pasadena, California, USA
Tara Hunt, CEO & Co-founder, Buyosphere, Montreal, Canada
Aaron Irizarry, Experience Designer, Hewlett Packard, Murrieta, California, USA
Michael LeBarron, Senior UX Engineer, Rue La La, Rockland, Massachusetts, USA
Kaitlin Maud, Co-Founder, Rain or Shine Studio, Brighton, Massachusetts, USA
John McCurdy, VP Business Development, Invest Northern Ireland, Boston, Massachusetts, USA
Kevin Mitchell, Senior Director of Programming, National Amusements, Norwood, Massachusetts, USA
Beth Monaghan, Principal, InkHouse Media + Marketing, Waltham, Massachusetts, USA
Randy Parker, President, SMBapps, Brookline, Massachusetts, USA
Jen Reddy, VP, Global Marketing, Communispace, Boston, Massachusetts, USA
Evan I. Schwartz, Director of Storytelling, INNOSIGHT, Lexington, Massachusetts, USA
Rusty Williams, Co-Founder, Troopla, Waltham, Massachusetts, USA

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