As the world becomes more reliant on real-time computing, businesses are realizing it’s more imperative than ever to have high-quality performance and near-zero latency. To that end, according to Gartner, Inc., by 2022, it’s projected about 50 percent of enterprise-generated data will be created and processed outside of traditional data centers or the cloud, which is up from less than 10 percent in 2018.
QOS Networks is one company actively working toward that projection. The company’s mission is to architect strategic network solutions that enable distributed enterprises to connect in an expanding world, allowing clients to achieve improved experiences.
“We strive to deliver best-in-breed solutions mixed with fanatical customer support,” says Stefanie Whittington, the vice president of marketing.
Pairing Talent with Technology
QOS has a team of passionate individuals who always aim to innovate and to identify the best fit for each customer in order to create pathways and products that revolutionize the way people do business.
“We do what we do because, at the end of the day, when a customer sees answers to problems, it's a gratifying experience,” says Whittington.
According to Whittington, even though the company deals in a cutting-edge industry, traditional values are still key, and it’s the people of the QOS team that comprise the heart of the business.
“Culture and people definitely top the list. Without spending time and effort to drive the company culture toward something inclusive, inspiring, and satisfying, our customers would never feel the reciprocal dedication. Our team is the core of the business, and when it comes to people, it's immeasurably important to strive for the best.”
The company ensures these cultural values are ingrained from the day a new employee steps foot in the office.
New Possibilities, New Challenges
According to many industry experts, 5G connectivity is going to significantly change the way business is done, and some service providers are already beginning to implement the technology, even though it’s still only trickling into the market. These new advances in enterprise and customer technologies require careful implementation into a constantly evolving world, which requires a team that has its eye on the bigger picture.
“The advancement of 5G in the market is a fun development to watch,” says Whittington. “As this new wave of connectivity comes into the marketplace, it has reaching implications for both consumers and businesses.”
Artificial intelligence (AI) is another potential game changer—and not only for problem management or tactical edge management. Whittington believes AI is going to become an increasingly significant force as technology in this field advances.
QOS aims to analyze the data from these new advances, pare it down, and use it to deliver a better client experience. How long until this process is completely viable, though? While an educated guess can be made, one thing remains clear: QOS wants to get more practical use out of emerging technologies so they can truly benefit the user, but this can only happen when the right team approaches the problem with the right values.
Prioritizing everything from weekly all-hands meetings in order to share successes and goals to company inclusion events, such as lunch clubs and news briefs, it’s clear the entire business operates with a deliberate focus on its people.
Interested in winning a Stevie Award in 2020?