Integrating clients’ needs with a targeted solution while developing a mutually beneficial partnership can be a challenge. Meet Trowbridge & Trowbridge, LLC (T&T), a Stevie® Award-winning, women-owned and -managed small business headquartered in the Washington D.C. area. Its innovative IT solutions include cloud computing, cybersecurity and unified communications services to the federal civilian, defense and health markets. The company has empowered cloud computing, information assurance and unified communications. That’s why it won the Gold and Silver Stevie Award for Best Support Staffer and Bronze for Best Support Team in the 2017 American Business Awards.
Not just another federal integrator, T&T provides agile, leading-edge technology solutions and support for the DoD and Civilian agencies. Tyrone Bachus is the Senior Director of Communications & Quality of T&T, and he’s excited about the spotlight on them and what it means to them.
“The impact was huge to raise the visibility of our quality initiative, which won two awards, and the extraordinary efforts of our Quality Manager who won the gold and silver, and was certainly part of our bronze award.”
T&T has been a longtime winner in the Stevie Awards—they were one of the first teams to win gold for Support Team with RS Information Systems.
It’s never ‘not interesting’
In the realm of government contracting, it's never a dull moment. With the changes in economy, the president and the focus on new agendas, service quality is more important than ever to keep the company on the right course. Bachus comments on what’s important to focus on.
“Quality is baked into the culture of our company, but with rapid growth comes an increasing influx of new staff, so it's imperative that they become part of our culture of quality as quickly as possible.”
They also make sure to encourage team building with quarterly cooking competitions and happy hours.
“If you see coworkers as people and not employees, you'll treat them with more respect and have a little more fun,” Bachus continues. “We also foster a culture of community enrichment and participate in at least one volunteering event as a group each year.”
Vibrant, dynamic and women-owned
T&T is a great example of a women-owned business providing amazing value in their community. Coming from an EDWOSB and growing through strategic hiring of intellectual capital, Bachus tells of the internal thought process that plays a big role in how they decide what needs to be nurtured and what needs to go.
“An exponential growth trajectory has forced us to focus on our staff and their growth and development. Multiple industry awards for culture, growth and Inc. 5000 placements have kept us in the public eye.”
As they continue to try and increase their expectations, communication is key among their staff. This comes in the form of an employee newsletter, monthly CEO and Values posts on their employee portal and quarterly all-hands meetings.“We've fought our way through a tough industry to earn our place around the beltway and our name on the building.”