The Stevie Awards Blog

Stevie Awards Extends International Business Awards® Final Entry Deadline Through July 18

Posted by Maggie Gallagher on Thu, Jun 13, 2019 @ 09:00 AM

The Stevie® Awards, organizer of The International Business Awards®, has announced that the final entry deadline in the 2019 competition is extended to July 18. The original final entry deadline was June 12. Recognized as the world’s premier business awards program, The IBAs attract nominations from organizations in more than 70 nations and territories each year.

All individuals and organizations worldwide -- public and private, for-profit and non-profit, large and small -- may submit nominations to The International Business Awards. The 2019 awards will honor achievements since the beginning of 2018.  Entry details are available at http://www.StevieAwards.com/IBA.

REVIEW THE ENTRY KIT HERE.

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Juries featuring more than 250 executives will determine the Stevie Award winners. Results will be announced August 13. Stevie Award winners will be presented their awards at a gala banquet in Vienna, Austria on October 19.

The International Business Awards recognize achievement in every facet of the workplace. Categories including, Management Awards, Company of the Year Awards, Customer Service Awards, Entrepreneur Awards, PR Awards, Web Awards, and many more.

There are many new and revised features of the IBAs for 2019:

  • A variety of new categories, including the IT categories Best Technical Support Strategy and Implementation and Best Technical Support Solution. In categories for business-related media, there are many new Live Event, Publication, and Video categories.
  • Entry fees have been eliminated for nominations to the Company of the Year categories. Gold, Silver, and Bronze Stevie winners in these 35 by-industry categories will again be included in the worldwide public vote called the People’s Choice Stevie Awards for Favorite Companies.
  • In the Marketing, New Product & Service, and Public Relations categories, nominees may now submit a video of up to five minutes in length, instead of the traditional written Stevie Awards essay or case study.

Tags: business awards, marketing awards

Six Predictors of Success for Teams

Posted by Maggie Gallagher on Wed, Jan 23, 2019 @ 10:34 PM

For older businesses that began in the pre-digital era, there’s a race to get up to speed technologically to meet new security and regulatory standards in a data-driven world. Regardless of the service offering, a company needs to design and implement innovation that helps that organization reach its full potential and profits.  

Accedia is a professional IT services company that specializes in technology consulting, software development outsourcing, and development of end-to-end IT solutions for businesses across the globe.   The company’s aspiration is to be a leading IT solutions company where technology experts are inspired to create.

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Yana Doshkova, the marketing manager for Accedia, details how much growth the Bulgaria-based firm has seen since they started in 2015.   “Since its establishment, the company has grown to a team of more than 150 people, and it has achieved 388% revenue growth from 2015 to 2017. In August 2018, Accedia also moved into a new office, which has opened so many doors for us.

We’ve doubled the team’s size and implemented a number of new initiatives. The company’s vision for the future is to keep up the fast-paced development, expand in to new locations, and launch its own software solution to help businesses excel in the technology ecosystem.”   They also take part in interactive nature groups, which inspire various kinds of team growth, including developing advanced technology expertise, cultivating product-to-market knowledge, and unleashing analytical and leadership potential.  

What Does It Take?  

Regardless of the company, sector, or industry, maintaining a business focus that supports the organization's values can drive progress. Although Accedia is a relatively young company, its success speaks volumes about how professionally mature it is. Accedia shared six characteristics that they believe are the best predictors of how successful teams or individuals will be:  

1. Reaches for the stars. Strives for continuous personal and professional improvement.

2. Enjoys variety at work. Involves oneself in a sea of different tasks and      responsibilities.

3. Takes initiative. Brings game-changing ideas to the table.

4. Adapts quickly. Jumps headfirst into the unfamiliar without hesitation or fear.

5. Shares know-how willingly. Eagerly shares the exciting things learned.

6. Is always up for a beer. Prizes being friendly and making social connections, whatever the circumstance. Whichever sector you work in, building your career on these tenets will provide you with a solid foundation.

Striving for continuous personal and professional improvement, for example, can help employers notice you, as well as inspire fellow employees to work harder.   Driven by these ideals, Accedia won the Silver Stevie® Award for Company of the Year in Computer Software in The International Business Awards.

Tags: business awards, International business awards

Stevie Winner Owns Extensive Network and Infrastructure in Hong Kong and Overseas

Posted by Clara Im on Mon, Jul 30, 2018 @ 06:37 AM

Stevie-Award winner HGC Global Communications Limited (HGC) is a leading Hong Kong and international fixed-line operator. The company owns an extensive network and infrastructure in Hong Kong and overseas and provides various kinds of services such as telecom infrastructure service to other operators and is a service provider to corporations and households.

Andrew_201710The company provides full-fledged telecom data center services, ICT solutions and broadband services for local, overseas, corporate and mass markets. This telecom company proved their successes in the industry with three Stevie Awards in the 2018 Asia-Pacific Stevie Awards. They won the Gold Stevie for Innovation in Technology Management, the Silver Stevie for Innovation in Branded Entertainment, and the Bronze Stevie for Innovation in Media.

HGC owns and operates an extensive fiber-optic network; four cross-border telecom routes integrated into tier-one telecom operators in mainland China and connects with hundreds of world class international telecom operators. The company is committed to further investing and enriching its current infrastructure and, in parallel, adding on top the latest technologies and developing its infrastructure services and solutions. 

Throughout the years, HGC has established a leading position in the local and international fixed network industry. HGC is positioned as the carrier’s carrier solution provider, and corporate ICT solution provider.

When you combine all HGC’s capabilities — international carrier, integrated systems, complex telecom and digital delivery experience, and closeness to emerging markets — you begin to understand why HGC is emerging quickly in the competitive market. For instance, HGC is known for the ability to deliver complex and customized solutions, like pulling fiber and solution into places that many operators regard as challenging and complicated. Curiously, it’s these hard-to-do things HGC plans to replicate. At HGC, the goal is to maximize global business opportunities of every customer with the delivery of advanced fixed-line network technologies and unrivaled total telecom solutions.

Tags: business awards, The Stevie Awards, Asia-Pacific Stevie Awards, Stevie Winner

Centralizing Customer Care Makes a Difference for Facility Management Provider

Posted by Maggie Gallagher on Tue, Apr 24, 2018 @ 01:23 PM

Behind every large commercial property, whether it is a university campus or a shopping mall, are countless moving parts that have to work in harmony. Throw off one of those parts, and you can create major headaches for employees and customers.

When it established its Customer Care Center (CCC) in 2015, Stevie-winner Grosvenor Services tried to ensure that issues would not occur for any of its commercial clients. By centralizing its customer support function, the facility services firm has been able to reduce complaints and resolve issues as quickly as possible.

The Dublin, Ireland-based company, which provides a range of services, including cleaning, security, mechanical, and electrical, built the center to follow through on its customer-first ethos. Employees in the center review processes and systems to eliminate potential conflicts and address client needs in an effective, timely manner.

“Clients require so much more from their supplier partners, and we must continue to deliver beyond the services we provide at the front line,” says Marianne Lambert, a business unit manager who oversees the CCC.

GrosvenorThe center is an extension of Grosvenor’s core values, summed up in the acronym “PROACT”—Pursuit of Excellence, Reliability, Openness, Accountability, Customer Focus, and Teamwork. It has proven to be a sound business decision, with the company subsequently winning a number of bids based on its commitment to customer service.

Customer Care Pays Dividends

The initiative has paid off in other ways too. The company became a finalist for multiple local awards and in February earned a Bronze Stevie® Award for Front-Line Customer Service Team of the Year in the 2018 Stevie Awards for Sales & Customer Service.

“When our CCC was initially formed, we began researching achievements and accreditations as a method of improvement and benchmarking,” says Lambert. “In doing so, I came across the Stevie Awards and immediately I felt this was extremely relevant and worth pursuing.”

The honor naturally brings a sense of considerable pride. “This is a huge personal achievement as the manager of the CCC,” Lambert says. “I really believe in what I do and this award acknowledges the work and commitment that has been invested so far.”

Founded in 1959, Grosvenor Services now serves clients throughout Ireland, the United Kingdom, and the United States of America, and employs more than 4,500 people. In addition to its core facility management services, the corporation has expanded to offer everything from reception and mailroom support to landscaping and pest control.

One constant throughout Grosvenor Services’ history is a focus on the needs of the customer. This family business has tried to distinguish itself from competitors by making clients feel like they are dealing with a much smaller organization.

The CCC has certainly helped them accomplish that goal, and now they have a Stevie Award to show for their efforts.

“This is a huge achievement and an honor for our business and our team especially,” says Lambert. “We have worked extremely hard to instill and embed our culture of customer focus and this award is an acknowledgement of all the hard work and dedication that has been committed to doing so.”

Tags: customer service awards, business awards, customer service success, business developement

2018 American Business Awards Final Entry Deadline Extended

Posted by Maggie Gallagher on Thu, Mar 15, 2018 @ 09:30 AM

The Stevie® Awards, organizer of The American Business Awards, announced today that the final entry deadline for the 16th annual ABA competition has been extended to April 13. No additional late fees will be charged. Entries submitted through April 13 will not be penalized in any way in the judging process.

“We’ve received so many requests for individual deadline extensions that we’ve decided to extend the deadline for everyone,” said Stevie Awards president Michael Gallagher. The original final deadline was March 14.

GET THE ENTRY KIT HERE

ABA 2017 9-2.jpgThe American Business Awards are widely considered to be the premier business awards program in the U.S.A. All organizations operating in the U.S.A. are eligible to submit nominations— public and private, for-profit and non-profit, large, and small. The 2018 awards will honor achievements since the beginning of 2017. Entry details are available at http://www.StevieAwards.com/ABA.

The American Business Awards recognize achievement in every facet of the workplace. Categories include:

New categories in the 2018 American Business Awards include seven new Software Solution categories, four Lifetime Achievement Award categories, four additional Marketing Campaign categories, two new PR Campaign categories, one new category for Live Events, and Best White Paper or Research Report.

More than 200 executives on 12 juries have already begun the process of rating nominations to determine the Gold, Silver, and Bronze Stevie Award winners.

Stevie winners will be announced on May 1, and the awards will be presented at a gala banquet on June 11 at the Marriott Marquis Hotel in New York City. Attendance is not required to win.

The list of past Stevie Award winners in The American Business Awards reads like a who’s who of innovation and business success in the U.S.A. Explore the list of last year’s winners.

Tags: customer service awards, business awards, marketing awards, PR awards

Improving Customer Satisfaction with DiCentral

Posted by Maggie Gallagher on Mon, Mar 12, 2018 @ 12:03 PM

DiCentral is a global leader in Electronic Data Interchange (EDI), solving complex EDI and supply chain integration challenges.

DiCentral enables customers to expand their supply chain without limits. For small business communication systems with multinational enterprises, this is pivotal in delivering greater return on investment and in reducing redundant, error-prone data entry.

Kayla Adair, EDI Onboarding and Connections Lead, has won the Gold Stevie® Award for Back-Office Customer Service Professional of the Year in The Business Services Industries category of the 2018 Stevie Awards for Sales & Customer Service.

DiCentral Excels in Customer Support

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Founded in 2000 with headquarters based in Houston, Texas, United States, DiCentral has become a leading global provider of EDI and supply chain solutions. The company has 10 offices worldwide supporting a diverse business customer base in over 27 countries.

DiCentral offers computer systems communication solutions for automotive, energy, government, health care, manufacturing, oil and gas, and related industries.

“DiCentral solves complex EDI integration challenges,” says Tina Jaekel, DiCentral Marketing Manager. “As markets continue to fluctuate, leading organizations rely on DiCentral to innovate while they integrate with their trading partners.” Jaekel has expertise in ERP partnerships, certifications, channel sales marketing, automotive EDI marketing, and manufacturing EDI marketing.

DiCentral focuses on developing efficient ways for relevant product and supply chain data (inventory, order, shipping information, invoicing) to be easily viewed and shared between retailers and suppliers. They also standardize accurate and timely product-related information for trading partners looking to build aisle assortment quickly and electronically.

Being a global leader in EDI and supply chain solutions means using proprietary technology instead of outsourcing key functions, such as providing live technical support over the phone that never leave clients waiting in a queue.

“The Stevie Awards nomination gives our company credibility so that we can continue to shine,” says Jaekel. “We are delighted that the Stevie Awards has recognized our company. It gives us the pride to continue to excel in customer support.”

Kayla Adair, EDI Onboarding and Connections Lead, won the Stevie Award for training their support team. DiCentral and Adair realize the need to deliver and go the extra mile to ensure each customer is satisfied.

Proactive Engagement

DiCentral and Adair have announced expansion in their leadership team with two new senior hires as part of a global effort to drive and scale growth. Let DiCentral proactively engage with your trading community to identify your customers' unique EDI requirements and respond to ongoing mapping, communication, and business rule changes.

Tags: business awards, customer service excellence, business developement

Introducing the 2018 Silver and Bronze Stevie Medals

Posted by Michael Gallagher on Mon, Dec 04, 2017 @ 12:21 PM

We're pleased to share with you the first photographs of the Silver and Bronze Stevie® medals that will be presented to Silver and Bronze Stevie winners in all of our 2018 competitions.

The medals are diamond-shaped, evocative of the Stevie Awards logo, a break from the triangular medals of 2016-17.  The Silver Stevie medal will be conferred in a powder-blue presentation box, and the Bronze Stevie medal in a hunter-green box.

The medals will first be presented to Silver and Bronze Stevie winners at the 12th annual Stevie Awards for Sales & Customer Service in Las Vegas on Friday, February 23.

As in the past, Silver and Bronze Stevie winners will automatically receive one medal.  They'll have the option to purchase additional medals, or corresponding Silver or Bronze Stevie Award trophies, through the Stevie Awards Store.

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Tags: business awards, stevie awards, Awards, medals

Fifth Annual Asia-Pacific Stevie® Awards Issues Call for Entries

Posted by Maggie Gallagher on Mon, Oct 30, 2017 @ 01:56 PM

The Stevie® Awards has issued a call for entries for the 2018 (fifth annual) Asia-Pacific Stevie Awards, the only business awards program to recognize innovation in business throughout the entire Asia-Pacific region. 

The early-bird entry deadline is November 29. The final entry deadline is February 7, 2017, but late entries will be accepted through March 14 with the payment of a late fee. Complete entry details are available at http://Asia.StevieAwards.com.

APSA 2017 instagram.jpgThe Asia-Pacific Stevie Awards are open to all organizations in the 22 nations of the Asia-Pacific region: Large and small, for-profit and non-profit, public and private. The awards focus on recognizing innovation in all its forms, wherever it is achieved in the workplace. Entries are accepted in seven languages.

REVIEW THE ENTRY KIT HERE.

New awards categories introduced for 2018 include Award for Innovative Management in Government, Award for Innovative Management in Non-Profit Organization or NGOs and Award for Innovative Management in Public Enterprises.

Asia-Pacific Stevie Award winners will be announced on April 18. Winners will be celebrated and presented their awards during a gala banquet on June 1 in Hong Kong.

Scores of professionals from throughout the region will participate in the judging process to determine the Stevie winners.

Some of the Asia-Pacific region’s most innovative organizations have won Asia-Pacific Stevie Awards in the past four years including ABS-CBN Corporation, Bangkok Health Research Center, Delta Air Lines, Freelancer.com, GE Indonesia, Globe Telecom, Hong Kong Tourism Board, Huawei, Maras Group, MetLife Asia Ltd., MSLGROUP China, Ooredoo, PT Petrokimia Gresik, Samsung, Seoul Metropolitan Government, Singapore Power, Sony, Telkom Indonesia, Xiaomi, and more.

Tags: customer service awards, business awards, innovation awards, Asia-Pacific Stevie Awards

Stevie Awards Announce Winners of 2017 Best of the IBA Awards

Posted by Maggie Gallagher on Wed, Aug 23, 2017 @ 09:35 AM

The Stevie® Awards have announced the winners of the Best of the IBA Awards in The 2017 (14th annual) International Business Awards, the world’s premier business awards competition.

Nominees in the 2017 IBAs were not able to apply for the Best of the IBA Awards directly. Winners were determined by a points system based on the total number of awards won in the IBAs with a Gold Stevie win counting for three points, a Silver Stevie for two points and a Bronze Stevie win for one-and-a-half points. 

This year’s Gold, Silver and Bronze Stevie Award winners in The International Business Awards were announced on 10 August. The winners of the Best of the IBA Awards will be presented with Grand Stevie Award trophies at The 14th Annual International Business Awards banquet at the W Hotel in Barcelona, Spain on 21 October. 

Winners of the 2017 Grand Stevie Awards are:

IBA grand winners 2016.jpgMost Honored Organization: With 120 award points earned by Gold, Silver and Bronze Stevie-winning entries submitted by affiliated agencies and offices around the world, the global communications consultancy MSLGROUP is the winner of the Grand Stevie Award trophy for Most Honored Organization of the year. MSLGROUP earned Stevies for the work done by offices from Canada, China, India, Japan, the USA and other nations, for clients as diverse as home improvement retailer Home Depot, Chinese electronics giant Huawei, and Indian consumer goods manufacturer Marico Ltd., among others.

Most Honored Public Relations Agency: With a total of 77 points earned by Gold, Silver and Bronze Stevie-winning entries submitted by their agencies and offices in Latin America, Spain and the USA, communications consultants LLORENTE & CUENCA is the winner of the Grand Stevie Award trophy for Most Honored Public Relations Agency of the year.

Most Honored Marketing Agency: With a total of 38.5 points earned by Gold, Silver and Bronze Stevie-winning entries on behalf of clients, South Korean marketing agency HANAROADCOM is the winner of the Grand Stevie Award trophy for Most Honored Marketing Agency of the year.

Most Honored Interactive Services Agency: With 23.5 points for Stevies won on behalf of clients including L’OCCITANE, Sino Hotels and Watsons Water, Hong Kong-based PRIZM is the winner of the Grand Stevie Award trophy for Most Honored Interactive Services Agency of the year for the second year in a row.

Top 10: These are the top Gold, Silver and Bronze Stevie winners among all other organizations honored in the 2017 IBAs. They’ll also be presented with Grand Stevie Award trophies.

1. CallidusCloud—Dublin, CA, USA (84 points)
2. Telkom Indonesia—Jakarta (72.5)
3. Cisco Systems—worldwide (67)
4. ASDA'A Burson-Marsteller—Dubai, United Arab Emirates (56.5)
5. Deutsche Post DHL—worldwide (55.5)
6. Weber Shandwick—worldwide (53)
7. PT Petrokimia Gresik—Gresik, Indonesia (42.5)
8. PJ Lhullier Group of Companies—Makati City, Philippines (35)
9. Odea Bank A.S. —Istanbul, Turkey (31)
10. Ooredoo—worldwide (30 points)

“Of all the outstanding organizations and achievements that were recognized among this year’s record-breaking number of IBA nominations, these 14 organizations stand out as the ones with the widest breadth of achievement,” said Michael Gallagher, president and founder of the Stevie Awards. “The Best of the IBA Awards are intended to honor organizations that show an especially strong dedication to honoring the work of their employees, the commitment of their clients, and a sense of innovation, and we look forward to celebrating these firms with Grand Stevie Award trophies at our gala event in Barcelona on 21 October.”

The International Business Awards feature a wide variety of categories to recognize achievement in every facet of work life, including management awards, new product awards, marketing awards, PR awards, customer service awards, website awards and more.

Gold, Silver and Bronze Stevie Award placements in the 2017 IBAs were determined by the average scores of more than 200 professionals worldwide in the three-month judging process.

For more information about The International Business Awards, including a complete list of all Stevie Award winners in the 2017 competition, visit www.StevieAwards.com/IBA.

Tags: business awards, marketing awards, PR awards, company awards, best entrepreneur

Introducing the 2017 Silver and Bronze Stevie Medals

Posted by Michael Gallagher on Thu, Feb 09, 2017 @ 12:06 PM

We're pleased to share with you the first photographs of the Silver and Bronze Stevie® medals that will be presented to Silver and Bronze Stevie winners in all of our 2017 competitions.

Evocative of the crystal pyramid held aloft by the Stevie trophy, the medals are triangular, as were the 2016 medals.  The awards are distinguished from the 2016 versions by the shades of blue and green used, respectively, on the Silver and Bronze medal boxes.

The medals will first be presented to Silver and Bronze Stevie winners at the 11th annual Stevie Awards for Sales & Customer Service in Las Vegas on Friday, February 24.

As in the past, Silver and Bronze Stevie winners will automatically receive one medal.  They'll have the option to purchase additional medals, or corresponding Silver or Bronze Stevie Award trophies, through the Stevie Awards Store.

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Tags: business awards, stevie awards, Awards, medals

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