The Stevie Awards Blog

Stevie Awards for Sales & Customer Service Announce Finalists in 10th Annual Competition

Posted by Maggie Gallagher on Thu, Jan 21, 2016 @ 11:00 AM

Finalists in the 10th Annual Stevie® Awards for Sales & Customer Service, an international competition recognizing excellence in disciplines that are crucial to business success, were announced today.    

Deutsche-Post-DHL.jpgA diverse group of organizations and individuals around the world are among those recognized in the customer service awards, contact center awards, business development awards, and sales awards categories. Organizations with five or more Finalist nominations include Carbonite, Inc., Cisco Systems, Delta Air Lines, DHL Express, Digital Risk, eMoney Advisor, LLC, GuideWell Connect, HomeServe USA, Human Resources Development Fund, iHeartMedia, Inc., John Hancock Financial Services, Lennox Industries, Inc., LiveWatch Security LLC, Marriott Vacations Worldwide, MTM Inc., Nuance Communications, Odeabank, Revana, Sales Partnerships, Inc., SoftPro, SurePayroll, Inc., Turkiye Is Bankasi A.S., Visualize, VIZIO, Inc., Wells Fargo, WePay Inc., and Wyndham Vacation Ownership. For a full list of Finalists by category, visit www.StevieAwards.com/Sales.

Gold, Silver and Bronze Stevie Award winners will be announced during a gala banquet on Friday, March 4 at the Paris Las Vegas Hotel in Las Vegas, Nevada. Tickets are now on sale.

The awards are presented by the Stevie Awards, which organizes several of the world’s leading business awards shows including the prestigious International Business Awards and American Business Awards.

More than 2,100 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 11% over 2015. Finalists were determined by the average scores of 115 professionals worldwide, acting as preliminary judges. Entries were considered in 59 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Consulting Practice of the Year; more than 50 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Business Development Achievement of the Year; and categories to recognize new products and services and solution providers.

More than 60 members of seven specialized judging committees will determine the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging, to begin January 25.

Beginning today through February 12, the general public may vote for their favorite providers of customer service in the People’s Choice Stevie® Awards for Favorite Customer Service. Voting is open at http://peopleschoice.stevieawards.com. Winners of the People’s Choice Stevie Awards in multiple industries will be determined in mid-February and honored at the awards gala in Las Vegas on March 4.

Sponsors of the 10th annual Stevie Awards for Sales & Customer Service include Sales Partnerships and ValueSelling Associates.

 

Tags: customer service awards, Stevie Awards for Sales & Customer Service, sales awards, contact center awards, business development awards, Finalists

American Business Awards Preliminary Round Judges

Posted by Maggie Gallagher on Thu, May 08, 2014 @ 12:47 PM

Stevie logoThe following professionals participated in preliminary judging of The 2014 American Business Awards in April-May.  Their average scores determined the Finalists.  We thank them for their time, insights and support.

Ray Aldrich, Director, Development, Marketing & Communications, University of Michigan Health System, Ann Arbor, MI
Amal Al-Najjar, HR Manager, Fluor, Kuwait
Zainab Ansari, Director/CEO, Xenith PR (Pvt.) Ltd, Pakistan
Daniel Arenas, Creative Director, Sunday Morning NY, Astoria, NY
Cathy Baker, Competition Consultant, USEF, Lexington, KY
Jeff Bell, Partner, NCT Ventures, Kirkland, WA
Israel Bonequi Creative Director, Birds Nest Foundation, Canada
Deirdre Breakenridge, CEO, Pure Performance Communications, Marlboro, NJ
Daniel Burkholder, IT Solutions Advisor, Susan G. Komen, Frisco, TX
Tanya Candia, CEO, Candia Communications, Saratoga, CA
Susan Chait, VP, Creative Director, Lebowitz | Gould | Design, Inc., New York, NY
Dr. Kevin S. Chen, President/CEO, Business Methods Corporation, Mt Freedom, NJ
Irene Corpuz, Head of Planning & IT Security, Western Region Municipality, United Arab Emirates
Dave Craig, Vice President, HR Fazoli's Restaurants, Lexington, KY
David Crawford, Senior VP, Managing Group, Creative Director, GSD&M, Austin, TX
John Cushman, former VP - eSales & Service, AT&T, Dallas, TX
Karen Danielson, Marketing Communications & Brand Manager, US Water Services, Inc, St Michael, MN
Natalia Diaz Marketing Specialist, Forte Payment Systems, Dallas, TX
Brenda Dukart, Executive Account Manager, Managed Business Solutions, Colorado Springs, CO
Elizabeth Enselein, Director of Operations, Murthy Law Firm, Owings Mills, MD
Matt Finizio, VP, Creative Director, Slack and Company, Chicago, IL
Hüsniye Firat, Dr. Çanakkale Onsekiz, March University, Turkey
Kyle Forster, Co-Founder/President, Big Switch Networks, San Francisco, CA
Anthony Franco, President, EffectiveUI, Denver, CO
Jean Gea, Product Marketing Manager, Acumatica Kirkland, WA
Dawn Giesman, Marketing Manager PublicSchoolWORKS, Cincinnati, OH
Stephen Gill, President, Stephen Gill Associates, Thailand
Katharine Goldman, SVP, Executive Creative Director, Jack Morton Worldwide, New York, NY
Eddie Grant, Product Manager, Brodie Meter Co., LLC, Statesboro, GA
Donna Grare, VP Engineering, PHD Virtual, Morris Plains, NJ
Kristi Grigsby, VP Marketing, CSI Enterprises, Bonita Springs, FL
Bonnie Hackbarth, Senior Counselor, Guthrie/Mayes Public Relations, Louisville, KY
Eric Halvorson, Senior Vice President,Wells Fargo, Minneapolis, MN
Alexander Hannett, Manager, Corporate Strategy and Marketing, All Florida Paper, Inc., Medley, FL
Leslie Harstad, Director, Thought Leadership Strategy, Optum, Minneapolis, MN
Batul Hasan, CEO, BSH Consultants, Pakistan
Kevin Hegebarth, VP, Marketing & Product Management, HireIQ Solutions, Inc., Alpharetta, GA
Mary Ann Henker, President, The Henker Group, Easton, MD
Ann Hill, Chairwoman of the Board, Lancaster Chamber of Commerce, Lancaster, CA
Faith Jackson, PR Specialist, Lawler Computer Consultants, LLC, Birmingham, AL
Parag Jaripatke, Senior Systems Administrator, AOL Inc., Ashburn, VA
Stuart John, Senior Product Manager, Source Interlink Media, Santa Monica, CA
James Johnson, Chairman, The Standish Group International, Inc., Boston, MA
JP Jones, Owner, Collipsis Web Solutions, Lawrenceburg, TN
Craig Kavicky, Vice President, Lextant, Columbus, OH
Douglas Kelly, EVP Design, Imagination Publishing, Chicago, IL
Laura Kerr, Principal Business Analyst, Sabre Airline Solutions, Dallas, TX
Mike Kindle, VP, Information, HealthSouth, Birmingham, AL
Marylee Klinkhammer, Technology Director, DRG, Bernie, IN
Slade Kobran, CMO, Chief Outsiders, New York, NY
Claudia Koehler, Corporate Vice President, VOK DAMS Events, Germany
Roja Kolachina, CEO/President, Synerteq, Inc., Rockville, MD
James Koons, Chief Privacy Officer, Listrak, Lititz, PA
Nitin Kumar, Director, PricewaterhouseCoopers, Jersey City, NJ
Rick Kuwayti, Managing Director, Head of Marketing, BMO Capital Markets, Canada
John Lamb, VP, Group Head, Ebix, Atlanta, GA
Frank Laudo, Senior VP Creative Director, GES, Grapevine, TX
Erran Lawler, Owner, Lawler Computer Consultants, LLC, Birmingham, AL
Jason Lawson, Partner, Moss Adams LLP, Los Angeles, CA
Rob Leggat, Senior Vice President, Goddard Gunster, Washington, DC
Peter Levy, President, Corniche Productions, Brooklyn, NY
Nanxi Liu, CEO, Enplug, Inc., Los Angeles, CA
Lily Liu, CEO & Founder, PublicStuff, New York, NY
Juliana Lopez, Controller, Northern Technologies Group, Inc, Tampa, FL
Avinash Mainkar, Adjunct Professor of Management, George Mason University, Fairfax, VA
Jennifer Maldonado, Sr. Program Manager, Global Client Experience, Cornerstone OnDemand, Santa Monica, CA
Anne McCarthy, President and Founder, Westmeath Communications, Castle Rock, CO
Jeannine McHenry, Art Director, One17 Creative, Marina Del Rey, CA
Catherine McQuaid, Principal, Big Game Hunting, Canada
Kathy Menzie, Associate Professor & Chair, Washburn University, Topeka, KS
Feroz Merchhiya, CTO, California Insurance Guarantee Association, Diamond Bar, CA
Caroline Meyers, Director of Corporate Communications, MC2, Chestnut Ridge, NY
Andrea Michaels, President, EXTRAORDINARY EVENTS, Sherman Oaks,CA
Tamika Mikucki, Director of Human Resources, Westhab, Inc., Elmsford, NY
Carlos Minetti, President, Consumer Banking, Discover Financial Services, Riverwoods, IL
Jay Mitchell, President, Mereo LLC, Colorado Springs, CO
Judy Mod, Principal, Social Gastronomy, LLC., Atlanta, GA
Rajesh Kumar Mudiakal, SAP Project Manager, CMC Limited, India
Brian Mulvey, Vice President, Investor Growth Capital, New York, NY
Kirk Musselman, Director, Human Resources, Classified Ventures LLC, Chicago, IL
Eric Nash, Senior Director, Online Marketing, Stamps.com, El Segundo, CA
Madhusmita Nayak, Manager-Enterprise Performance, UAE Exchange, United Arab Emirates
Steve Nelson, Partner & CTO, AP42, San Ramon, CA
Michael Newman, Vice President International Sales & Global Marketing, Optical Cable Corporation, Roanoke, VA
Bruce Nicoll, ACD Copy, The Navicor Group, Westerville, OH
Ayelet Noff, Co-CEO and Founder, Blonde 2.0, Israel
Bob Older, President, Creative Travel Inc. dba Rainbow Charter Service, Wilmington, DE
Linda Olsan, Director, Customer Care, ACE, Rancho Mission Viejo, CA
Kirsten Osolind, CEO, re:invention marketing, San Diego, CA
Lori Owens, VP, Client Relations, PhoneWare, Inc., San Diego, CA
Ravi Padaki, Product Manager, Snapfish, San Francisco, CA
Parveen Panwar, CEO, PMI 5 Media LLC, San Francisco, CA
Paul Patton, Senior R&D/Regulatory Manager, Delta Faucet Co., Indianapolis, IN
Rob Peglar, CTO Americas, EMC Isilon, Wildwood, MO
Ken Phelan, CTO, Gotham Technology Group, Montvale, NJ
Churchill Dass Prince, Founder CEO, Sales Intellect Company, India
Dr. Steve Rajan, Vice Chancellor of Malaysia, IAEWP (NGO United Nations), Malaysia
Gillian Rawcliffe, Business Development Manager, Vérité, Sandy, UT
Kathleen Reddy, Copresident, McKinnon-Mulherin, Inc., Salt Lake City, UT
Dennis Reno, Vice President, Customer Portal Experience, New Relic, San Francisco, CA
Selena Rezvani, President, NextGenWomen, LLC, Elkins Park, PA
Tom Richard, Director of Organizational Development, Westpark Communications, L.P., Houston, TX
Avis Richards, President/CEO, Birds Nest Productions, Purchase, NY
Chris Risheill, Director of Sales, Marketing and Exhibits, Association for Middle Level Education, Westerville, OH
Colleen Rosso, Director of Communications, Hartland Township, Milford, MI
David Saef, EVP, MarketWorks & Strategy, GES, Hodgkins, IL
Viurniel Sanchez, Information Management, Infrastructure Technology Services, Miami, FL
Scott Sauder, Area Operations Consultant, The UPS Store,, Noblesville, IN
Harry Schechter, CEO & President, Temperature@lert, Boston, MA
Richard Schechter, VP Marketing, Medtech College, Atlanta, GA
Lisa Schweickert, VP of Training, Golden Corral Corporation, Raleigh, NC
Bill Shelton, Vice President, USHEALTH Advisors, Grapevine, TX
Tina Stafford, Senior Account Executive, Stafford Creative Inc, Edmonds, WA
Mahiette Tarrago, Creative Director, Tycoon Advertising Group LLC, The Woodlands, TX
Harmony Tenney, Senior Marketing Consultant, CRG, Charlottesville, VA
Lori Teranishi, Partner, IQ PR, Inc., San Francisco, CA
Michelle Thorsell, Principal, SMT Architects, P.C., Glen Ellyn, IL
Roger Thorstenson, Lead: Strategic Planning & Performance Measurement, Office of the DoD CIO, Arlington, VA
Han Tjan, Corporate Communications, Daimler, New York, NY
Richard Trombly, Editor / Senior Account Exec, Hill & Knowlton, China
Chikako Uchinami, CEO, Japan Translation USA, Sunnyvale, CA
Noel Unciano, Science Research Specialist, Industrial Technology Development Institute - DOST, Philippines
Vinny Verdi, Producer, CUNY-TV, New York, NY
Charles Kirby Wadsworth, Vice President of Global Marketing, F5 Networks, Wayland, MA
Maggie Wang, Service & Support Manager, Nolo, Pleasanton, CA
Edward Weisberg , Senior VP of Marketing and Business Development, GXT Green, Billerica, MA
Karen Weldon, Manager, Executive Communication & Strategic Collaboration (Office of the CIO), Consumers Energy, Jackson, MI
Hope White, CEO, Rise and Fly, Fort Worth , TX
Becky Wilson, President, WDS Marketing and PR, Overland Park, KS
Robert Wnuk, Regional Sales Director, Tax Care S.A., Poland
Gregory Wright, Communications Manager, AICPA, New York, NY
Ziad Ziadeh, National Customer Service Manager, DHL Express, Saudi Arabia
Matthew Zintel, President, Zintel Public Relations, Cypress, TX
Joseph Zitzelberger, Director of Manufacturing Development, PACCAR Inc, Chillicothe, OH
Chris Zoloth, Director, Global Customer Care, IHG, Salt Lake City, UT

Tags: judging, American business awards, stevie awards, judges, Finalists

12th American Business Awards Announce Finalists

Posted by Maggie Gallagher on Thu, May 08, 2014 @ 12:13 PM

Coveted Stevie® Awards to Be Presented at Ceremonies in Chicago and San Francisco

Stevie LogoFinalists were announced today in The 12th Annual American Business Awards. Organizations as diverse as 7-Eleven, American Solar Direct, Bloomin' Brands, Cisco Systems, Google, McGladrey LLP, NASCAR, and the State of Michigan are among those recognized. Lists of Finalists by category have been published at http://www.StevieAwards.com/ABA.

The American Business Awards are the U.S.A.’s premier business awards program. All organizations and individuals in the U.S.A. are eligible to submit nominations.

This year’s Gold, Silver and Bronze Stevie® Award winners will be announced at two banquets. The first will take place on June 13 at the Fairmont Millennium Park Hotel in Chicago, Illinois; and the second, with awards in the new product and technology-related categories, will be held on September 12 at the Palace Hotel in San Francisco, California. More than 800 executives are expected to attend the events. The ceremonies will be broadcast nationwide by the BizTalk Radio Network.    

Among the organizations with the most Finalists this year are Accenture, AMD, AT&T, CallidusCloud, Engility, Isagenix International, Jeunesse Global, John Hancock Signature Services, Makovsky, MWW, Quality Systems, and USANA Health Sciences.

A record number of nominations were submitted this year with more than 3,300 from organizations of all sizes and from virtually every industry. The ABAs include a wide variety of categories including management awards, new product awards, marketing awards, public relations awards, human resources awards, information technology awards, website awards, and more.

Finalists were chosen by more than 130 business professionals nationwide during preliminary judging in April and May. Members of nine specialized final judging committees will determine Gold, Silver, and Bronze Stevie Award placements from among Finalists in judging that will begin next week. More than 280 executives will participate in the judging process this year.

Voting will open in early July for the People’s Choice Stevie Awards for Favorite New Products, a component of The American Business Awards that invites the general public to vote for their favorite new products of the year in a number of categories.

For press credentials for the June 13 and September 12 awards banquets or for more information, contact Maggie(at)thestevies(dot)com.

About the Stevie® Awards
Stevie Awards are conferred in five programs: The American Business Awards, The International Business Awards, the Asia-Pacific Stevie Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. A sixth program, the German Stevie Awards, will launch in August.  Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com and follow the Stevie Awards on Facebook, LinkedIn, Twitter, and YouTube.

Sponsors and partners of The 2014 American Business Awards include Biz Talk Radio, CallidusCloud, Citrix Online, Cvent, Engility, John Hancock, LycaMobile, PetRays, and Softpro.

Tags: hr awards, PR awards, American business awards, it awards, Finalists

Chairs Named for 2014 Stevie® Awards for Sales & Customer Service Final Judging Committees

Posted by Maggie Gallagher on Wed, Jan 15, 2014 @ 04:11 PM

The following seven executives have been appointed to head the final judging committees that will determine the Gold, Silver, and Bronze Stevie® Award winners in the 2014 Stevie® Awards for Sales & Customer Service.  (All the category groups can be viewed in more detail here.) The winners will be announced at the awards gala on Friday, February 21 at the Bellagio in Las Vegas, Nevada.

Becky JohnsBecky Johns, Vice President of MarketBridge in Bethesda, Maryland, USA, is Chair of the Final Judging Committee for the Sales Achievement and Sales Individual categories.

Becky Johns works with clients to improve marketing and sales productivity by developing and executing integrated data-driven marketing and sales strategies. At MarketBridge, a global provider of digital marketing, sales enablement, and customer analytics solutions, her experience centers primarily on building brand loyalty through customer acquisition, engagement and retention programs and developing online and social media communities. Becky recently led her MarketBridge teams to win back-to-back Gold Stevie Awards for Sales Training Program of the Year in the 2012 and 2013 Stevie® Awards for Sales & Customer Service Awards, as well as a Silver Stevie for Brand Experience of the Year in The 2013 American Business Award.

George OrrGeorge Orr, Vice President of Client Services at kCura in Chicago, Illinois, USA, is Chair of the Customer Service & Contact Center Achievement Final Judging Committee.

George Orr is vice president of client services at kCura, a developer of web-based e-discovery applications for managing large volumes of electronic evidence during litigation or investigations.  A member of the kCura team since 2007, George’s department is responsible for much of the company’s client-facing activity. Over the past few years, George has helped the team’s processes evolve from “brute-force problem-solving” to a set of polished procedures that ensures a positive customer experience every time. Prior to taking the reins of kCura’s client services department, George worked as the messaging systems manager for Rotary International, a Chicago-based non-profit organization specializing in humanitarian funding programs.

George is a graduate of the University of Illinois at Chicago. In addition to being a Relativity Certified Administrator, George also has extensive Microsoft and infrastructure training and is certified in both arenas.

 

Mike Ortegon

Mike Ortegon, Director of Global Sales Operations at HomeAway.com in Austin, Texas, USA, Chairs the Final Judging Committee for the Sales Team and Sales Department categories.

Mike Ortegon joined HomeAway in March 2012. As the Director of Global Sales Operations, he is responsible for supporting sales leaders across the globe to help them make well-informed business decisions and to run effective and efficient teams while aligning to corporate strategy.  Throughout his career, Mike has been in management, operational, sales, and marketing roles in North America, EMEA, Latin America, and APAC. 

 

Sanjeev GargSanjeev Garg, Global Head of Customer Care, Commercial Vehicles Business Unit at TATA Motors in Mumbai, India, is Chair of our Customer Service & Contact Center Individual Final Judging Committee.

Sanjeev Garg has been the Global Head of Customer Care for the Commercial Vehicle Business Unit of Tata Motors since December 2011. His customer care group is spread across four continents and supports more than 3 million Tata Motors vehicles through 2,300-plus service touch points and over 33,000 retail networks of spare parts. In 1996, Sanjeev joined General Motors Ltd and was instrumental in launching new initiatives for the customer satisfaction index and new Competitive Intelligence processes. His work at GM encompassed global geographies including South East Asia, the Middle East, Latin America, and the South Asian Association for Regional Cooperation (SAARC). Under his leadership, GM was ranked No. 1 in customer satisfaction in the Middle East, ahead of Toyota, Honda, and Nissan.

KellyThomasThe Chair of our Customer Service Department Final Judging Committee is Kelly Thomas, Assistant Vice President, Client Relations at OppenheimerFunds, Inc., in Englewood, Colorado, USA.

Kelly Thomas began working with OppenheimerFunds 29 years ago and currently is assistant vice president of Client Relations at its Denver Campus.   Her leadership philosophy is to act with integrity and pursue excellence.  She believes a leader should be able to take risks, to challenge the status quo, to inspire others, and to create a healthy work environment that will encourage and foster team collaboration. In addition to her leadership role within OppenheimerFunds, Kelly serves as the president of the City of Centennial Chapter for the National Association of Professional Women

BenHerkenhoffBen Herkenhoff, Customer Interaction Center Manager at Outsell, LLC in Minneapolis, Minnesota, USA, Chairs our Customer Service & Contact Center Team Final Judging Committee.

Ben Herkenhoff has been the manager of the Customer Interaction Center at Outsell for the past two years.  Outsell LLC is a digital marketing Software-as-a-Service (SaaS) company that is transforming the way brands engage with consumers. Its Digital Engagement Platform offers clients the ability to consistently engage with consumers across distributed sales networks from the national to local level. Ben’s team at Outsell won the Stevie® Award for Contact Center of the Year in the 2013 Stevie® Awards for Sales & Customer Service.

Ben tells us he is “excited to get started” on the final judging, and has worked hard to put together a great committee.

Ansa SekharanThe Chair of our Final Judging Committee for the New Product & Service and Solution Provider categories is Ansa Sekharan, Senior Vice President, Global Customer Support at Informatica Corporation in Redwood City, California, USA

Ansa Sekharan is senior vice president of Global Customer Support at Informatica Corporation, an independent provider of data integration software and data masking technology. He is responsible for establishing Informatica as a trusted partner for customers worldwide by ensuring their success with Informatica's products.  Ansa has a very busy schedule, dividing his time between Redwood City, California and Bangalore, India, as well as other global Informatica locations.


 

Tags: sales excellence, judging, stevie award, stevie awards for sales and customer service, sales achievement, sales award, Sales Performance, Sales, judges, Finalists

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