The Stevie Awards Blog

New Categories in the 2018 Stevie Awards for Sales & Customer Service

Posted by Maggie Gallagher on Thu, Sep 14, 2017 @ 11:35 AM

The 2018 Stevie Awards for Sales & Customer Service are accepting entries. These are the world's top honors for customer service, contact center, business development and sales professionals. All organizations and individuals worldwide are eligible to submit entries to the 12th annual competition.

REVIEW THE ENTRY KIT HERE

sascs 2017 group 1.jpgThe early-bird entry deadline, with discounted entry fees, is this October 18. The final entry deadline is November 15, but late entries will be accepted through next January 11 with payment of a late fee. 

There are four new new-product categories:

  • Best Sales Enablement Product - New
  • Best Sales Enablement Product - New Version
  • Best Sales & Marketing Mobile Application - New
  • Best Sales & Marketing Mobile Application - New Version

A number of the existing sales and customer service categories have been split into multiple categories based on industry. These include:

  • Sales Support Team of the Year
  • Sales Training or Coaching Program of the Year
  • Award for Innovation in Sales
  • Back-Office Customer Service Professional of the Year
  • Young Customer Service Professional of the Year
  • Customer Service Team of the Year - Recovery Situation
  • Customer Service Complaints Team of the Year
  • Customer Service Training Team of the Year
  • e-Commerce Customer Service Award
  • Best Use of Technology in Customer Service

Learn more about what’s new and different in the 2018 edition of the awards.

Tags: customer service awards, sales awards, Customer Service Team of the Year, best sales team, sales team of the year, mobile application awards, support team awards

How Product Innovation Leads to Remarkable Growth for USHEALTH Advisors

Posted by Maggie Gallagher on Thu, Dec 15, 2016 @ 11:20 AM

The Story behind the Silver Stevie® Award winner for Sales Growth Achievement of the Year - Financial Services & Insurance

USHEALTH Advisors is the wholly-owned national health insurance distribution arm of USHEALTH Group, Inc. The company sells individual health coverage and supplementary products underwritten by The Freedom Life Insurance Company of America and National Foundation Life Insurance Company, wholly-owned subsidiaries of USHEALTH Group, Inc. The company is focused on serving America’s self-employed, small business and individual insurance market through its captive agent sales force.

USHealth Advisors has won many Stevie Awards over the years. In the 2016 Stevie Awards for Sales & Customer Service, they won  Silver Stevies for Sales Growth Achievement of the Year - Financial Services & Insurance and Field Sales Team of the Year. 

Interested in applying for the 2017 Stevie Awards for Sales & Customer Service? Review the entry kit here.

US Health Advisors.jpgTroy McQuagge, the President and CEO told us, “I have the privilege to work on behalf of every USHA agent and every USHG employee. I view my role as helping our agents and employees unlock the incredible potential that exists within themselves and collectively, within this company.”

We asked Troy about his personal organizational vision and learned it was to, “Leverage our world-class distribution capabilities to build a great American company focused on our mission of helping and serving individuals, small business, and the self-employed with affordable and innovative healthcare solutions.

Ours is a story of grit and determination. Since inception, our company has faced and overcome numerous challenges; many of which have led competing companies to exit the marketplace altogether. USHEALTH has ‘stayed in the game’ because we believe we offer a better healthcare solution for middle America.”

We asked how they had first come to hear about the Stevie® Awards. Troy recalls, “For many years, we have viewed the Stevie Awards as the premier business awards program and as an important vehicle for highlighting the good work being done by USHEALTH’s agents and employees.  We first became acquainted with the Stevie Awards while working with another company back in the early 2000’s. By 2007, we had won our first Gold Stevie Award for that company, earning “Insurance Company of the Year” honors. When we launched our new company (USHEALTH) in 2010, we knew the Stevie Awards would be an important partner in helping us tell our story.

There really is nothing else quite like winning a Stevie Award.  Winning this award is a key indicator that we have created a company that is worthy of the trust placed in it by our agents, employees and customers.    

Winning this award has created a deeper sense of pride among our agents and employees because in a sense, it validates their hard work. It has also helped create a heightened sense of awareness about our business in the American marketplace.    

Perhaps the most evident impact has been seen in our agent recruitment efforts. When considering where they want to hang their professional hat, sales people are naturally attracted to a winning organization. While we have no empirical evidence to support our assertion, there is ample anecdotal evidence that people who consider this opportunity are impacted positively by the fact that we have won so many Stevie Awards, including the prestigious Gold Stevie.” 

When we asked what inspires USHealth to continue their good work, Troy gave us a message of hope, “We are driven by our stated Mission of H.O.P.E. - Helping Other People Everyday. These are words that we live every day, in pursuit of excellence as individuals and as a company.”

McQuagge’s perspective on the future of their industry is that, “We’ve already changed our industry. Our innovative products didn’t even exist prior to being created by our company. No other company in America offers the same kind of products. Only we have successfully made this type of product portfolio affordable for the customer yet also profitable and sustainable for the company. We believe we can bring even more innovation and change to the insurance industry and in the process help even more people with affordable healthcare solutions.”

Learn more about USHealth Advisors

US health advisors 2.jpg

Shown from left to right: Dean Whaley, VP – Financial Planning & Analysis, Bill Shelton, Sr. VP - Marketing, Jim White, Sr. VP - Sales, Troy McQuagge, President and CEO, Travis Yoder, EVP - Sales, and Brian Clark, Sr. VP - Admin and CMO, Bill Woods, Sr. Director – Data Analytics.

Tags: customer service awards, sales awards, Customer Service Team of the Year, sales team of the year

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