Customer Service Awards Blog

New Customer Service Success Categories in the Sales & Customer Service Awards

Posted by Maggie Gallagher on Tue, Dec 22, 2015 @ 03:00 PM

Does your organization do a great job of addressing customers concerns in a timely manner, but doesn’t have a formal customer service department? The 2016 (10th Annual) Stevie Awards for Sales & Customer Service has created a category group just for you – Customer Service Success.

These new categories have been designed to complement the longstanding Customer Service Department of the Year categories. Rather than focus on the performance of a named customer service department, the customer service success categories recognize customer service-related achievements across your entire company or organization. You choose the successes you wish to highlight.

sascslogo.gifREVIEW THE ENTRY KIT HERE.

The Stevie Awards for Sales & Customer Service are the top awards for customer service, contact center, business development, teams and professionals worldwide. All organizations are eligible to be nominated, in addition to the new products and services used by those professionals.

Complete details are available at http://www.StevieAwards.com/Sales.

CUSTOMER SERVICE SUCCESS CATEGORIES

If your organization doesn't have a formal customer service function - if "everyone here works in customer service" is your motto - then these are the categories for you. If your organization has a formal customer service function, don't enter these categories - enter the Customer Service Department categories instead.

Information required for entries in these categories include:

(a) An essay of up to 650 words describing your organization's customer service-related accomplishments since July 1, 2014.

(b) Optional (but highly recommended), a collection of supporting files and web addresses that you may upload to our server to support your entry and provide more background information to the judges. At the very least you should provide a link to the organization's website.

  1. Customer Service Success - Business Service Industries
  2. Customer Service Success - Financial Service Industries
  3. Customer Service Success - Other Service Industries
  4. Customer Service Success - Technology Industries
  5. Customer Service Success - All Other Industries

Tags: best customer service, customer service awards, Stevie Awards for Sales & Customer Service, Sales & Customer Service, favorite customer service, customer service success

Vote Now in the People's Choice Stevie Awards for Favorite Customer Service

Posted by Maggie Gallagher on Mon, Jan 27, 2014 @ 05:22 PM

Voting is now open for the 5th edition of the People's Choice Stevie® Awards for Favorite Customer Service, a feature of the Stevie Awards for Sales & Customer Service, the world's top customer service awards and sales awards.

Vote now for your favorite providers of customer service at http://peopleschoice.stevieawards.com.

The People's Choice Stevie Awards for Favorite Customer Service is a worldwide public vote in which the general public get to choose their favorite provider of customer service in 11 industry categories including:

  • People's Choice Stevie Awards for Favorite Customer ServiceAirlines & Transportation
  • Computer Hardware & Services
  • Computer Software (Up to 100 Employees)
  • Computer Software (100 or More Employees)
  • Financial Services
  • Healthcare & Related Industries
  • Hospitality, Leisure & Tourism
  • Public Services & Education
  • Retail
  • Telecommunications
  • All Other Industries

All companies named as Finalists in the Customer Service Department of the Year categories are automatically included in voting for the People's Choice Stevie Awards for Favorite Customer Service. Thus Finalist organizations will have the opportunity to win two awards: a Gold, Silver, or Bronze Stevie Award, as determined by professionals on the sales awards, customer service awards, and contact center awards peer-review judging committees, and a crystal People's Choice Stevie Award, as determined by the public vote.

Winners of the 2014 crystal People's Choice Stevie Awards will be announced at the awards banquet at the Bellagio in Las Vegas, Nevada, USA, on February 21.

Voting closes at 11:59 pm ET on February 14.  Vote now for your favorite providers of customer service at http://peopleschoice.stevieawards.com.

Tags: customer service awards, stevie awards, peoples choice awards, favorite customer service, peoples choice voting