Accenture Services Ltd of India won a Stevie® Award for Human Resources Department of the Year in the HR awards categories of The 2011 International Business Awards, the world's premier business awards program. (The 2012 IBAs are now open for entries. We invite all organizations and individuals worldwide to submit entries by the April 11 early-bird deadline for discounted entry fees; you can request your entry kit here.)
Accenture Services is a global management, technology services, and outsourcing company. In 2010, Accenture's human resource department implemented a new initiative- The Human Capital Strategy - to support workforce engagement and strengthen business. The human resource award winning department focused on six strategies:
1. Recruit Talent
One major focus of the HR department was hiring talented employees. The new initiative allowed the HR department to:
- Source 6 resumes every minute,
- Conduct 170 interviews per hour, and
- Offer 2 new employee orientation sessions each day.
2. Develop Leadership
As part of The Human Capital Strategy, Accenture's human resource awards winning department placed a large focus on developing the talent of its leaders. Accenture now offers tailored development programs, certification programs for new managers, and hosts business information seminars to strengthen leadership.
3. Give Back to Employees
In addition to offering educational opportunities, the team introduced personal development programs including employee recognition programs, free career counseling, and vacation balance sharing to keep employees engaged.
4. Focus on Client Needs
The Human Capital Strategy also places a strong emphasis on client needs through employee development. The HR award winner was able to:
- Increase market facing capacity by staffing 40% additional senior executives,
- Provide a sales academy to employees to increase customer satisfaction and sales,
- Deliver technology boot-camp for targeted employees, and
- Collaborate with leading universities/institutes to deliver higher education programs.
5. Integrate Global Offices
The Human Capital Strategy was not only adopted in the India office but globally as well. The HR strategy provides cross-business career opportunities, promotes integration across geographies, and encourages employees to take advantage of internal social media platforms as means to connect with other employees.
6. Update Processes
The HR department of the year also restructured several processes including performance excellence methodologies and the HR organization structure. In addition to these changes, Accenture was able to hire more than 200 new employees and advance more than 125 current employees.
Accenture is a global management consulting, technology services, and outsourcing company, with nearly 245,000 employees serving customers in more than 120 countries. Accenture collaborates with organizations and governments across the globe to help them become high-performance businesses through their unparalleled services, business capabilities and research methods. During the 2010-2011 fiscal year, Accenture generated net revenues of US$25.5 billion.