Human Resources Awards Blog

Top 5 Ways Employers Can Help Women Advance, by HR Awards Winner Randstad

Posted by Michael Gallagher on Wed, Nov 27, 2013 @ 12:34 PM

Randstad, the second largest HR services and staffing company in the world, won two Stevie Awards for in The 2013 American Business Awards: a Gold Stevie for HR Executive of the Year in the Human Resources awards categories; and a Silver Stevie for Brand Experience of the Year in the Marketing awards categories. (Entries to The 2014 American Business Awards are now being accepted. Find out more here.)

Randstad recently published a survey showing how important a factor it is for a company to have women in positions of leadership when it comes to their prospective employees.  We asked Randstad for more information from their survey.  

Equal pay, more visible female leadership, and more family-friendly work policies are among the most beneficial ways in which companies can help women advance, according to male and female respondents to the latest Randstad US Employee Engagement Index study. More than three-quarters (76%) of the women surveyed felt whether a company “has women in positions of leadership” is important when considering taking a position with a new company.

When asked about the ways in which their company could best help women advance to leadership levels, following were the top 5 responses:

  1. Not surprisingly, equal pay was cited most often among women (49%) and men (37%).
  2. Having more women in leadership positions was the second most cited (named by 34% of women and 31% of men).
  3. More family-friendly work policies was the third most cited overall, selected by 31% of women and 26% of men.
  4. The fourth way was more leadership development programs for women, named almost equally by women and men (25% and 24%, respectively).
  5. Men and women differed significantly on their opinions on number five on the list, with 28% of women and just 20% of men noting that greater flexibility in terms of scheduling/telecommuting would help in the advancement of women.

Driving Innovation and Corporate Success

The study also found that 67% of total respondents strongly/somewhat agree with the statement: “By 2020, I expect there to be many more women in leadership positions in my company or organization.”  

Lisa Crawford“With nearly one billion women poised to enter the global economy in the coming decade, and representing the majority of college and advanced degree holders, employers will be increasingly reliant upon women in the workplace to drive innovation and corporate success,” said Lisa Crawford, senior vice president, Randstad US. “In order to compete in the growing war for female talent in the years ahead, companies that encourage the development and attainment of leadership positions equitably will be well-positioned in their recruitment efforts. The pursuit of leadership rank is a universal aspiration, and therefore organizations that help their workforce achieve those goals, regardless of gender, will emerge successful.” 

Women in the Workplace

Women and men surveyed by Randstad US weighed in on a variety of topics related to employee engagement and women in the workplace. Other relevant findings included:

  • Women are less likely to be considering a job change.
    In the next 6 months, according to Randstad’s Q3 2013 Engagement Study, 42% of men compared to 34% of women are likely to seek out a job in a different company; and 48% of men compared to 40% of women are likely to give a lot of consideration to a job offer.
  • Women are Optimistic about Opportunities for Growth with Their Employers. 
    Only 46%of women expect to have to switch employers to grow their careers, compared to 56% of men.

Elevating the Conversation

As one of the world’s largest staffing organizations and the third largest in the United States, Randstad US is committed to elevating the conversation around women and work. The company regularly creates and curates content on its Women Powering Business blog and convenes live conversations about women in leadership through its Women Powering Business initiative. Randstad Technologies is also partnering with CIO’s Executive Council to host events focused on women in technology careers in Boston, New York, Washington, DC, Chicago and Dallas.

Randstad US recently launched an Inspiring Women in Our Lives contest on Facebook, focused on recognizing the women who are prevailing challenges, overcoming obstacles, and breaking barriers at home, in the office and in their communities.

Survey Methodology

The Randstad Engagement Index is comprised of findings from quarterly waves of research targeting employees and annual surveys of employers. The eighth wave of findings was conducted online between September 19 and October 4, 2013 from a national sample of 2,033 adults aged 18 and older who are currently employed full time from Ipsos’ U.S. online panel.

Weighting was used to balance demographics and ensure samples reflect the U.S. population of working adults. Employees and employers were surveyed to compare notable differences in perceptions and attitudes. Multiple waves of research allow for trending and to track changes in perceptions and attitudes over time.  Research into employee attitudes and perceptions will be conducted quarterly. Research into employer attitudes and perceptions will be conducted on an annual basis.

About Lisa Crawford
Lisa Crawford joined Randstad in 2010 as the Senior Vice President of Human Resources, Professionals. In this role, Lisa provides HR support with a focus on areas of high impact, such as employee relations, organizational development, policy and procedures, and workforce planning.

With fifteen years of experience in HR, Lisa is an accomplished HR leader with subject matter experience in managing rapid growth, acquisition, integration, and turnaround situations. Prior to joining Randstad, Lisa’s career as a marketing strategist for blue chip financial services and technology clients provided her with the unique insights to define and measure tangible HR business results for individuals, teams and the overall enterprise.

Lisa is a graduate of Dartmouth College.

About Ipsos Public Affairs
Ipsos Public Affairs is a non-partisan, objective, survey-based research practice which conducts strategic research initiatives for a diverse number of American and international organizations, based on public opinion research.  They are the international polling agency of record for Thomson Reuters, the world’s leading source of intelligent information for businesses and professionals.  To learn more, visit: www.ipsos-pa.com.

About Randstad US
Randstad is a $22.0 billion global provider of HR services and the second largest staffing organization in the world. From temporary staffing to permanent placement to in-house, professionals, search & selection, and HR Solutions, Randstad holds top positions around the world and has approximately 29,300 corporate employees and around 4,500 branches and in-house locations in 39 countries. Founded in 1960 and headquartered in Diemen, the Netherlands, Randstad Holding nv is listed on the NYSE Euronext Amsterdam. Learn more at www.randstad.com and access Randstad’s panoramic US thought leadership knowledge center through its Workforce360 site that offers valuable insight into the latest economic indicators and HR trends shaping the world of work.         

Tags: hr awards, human resources awards, hr department of the year, stevie awards, business awards, randstad, lisa crawford

5 Ways HR Awards Winner Achieved $2 Million in Savings

Posted by Liz Dean on Wed, Feb 06, 2013 @ 01:03 PM

Fazoli's Italian Restaurants of Lexington, Kentucky, USA, won the 2012 Gold Stevie® Award for Human Resources Department of the Year in the HR awards categories of The 2012 American Business Awards, the premier business awards competition in the U.S.A. (The entry deadline for the 2013 ABAs is March 27, request your entry kit here and it will be emailed to you right away.) Here we look at the human resources awards winner's progressive and innovative practices which helped lead to an annualized savings of $2,192,000.

Dave Craig, Fazoli's Italian Restaurants Fazoli’s is one of the largest quick-service Italian restaurant chains in the United States, and because catering is such a people-driven industry, its HR department plays a vital role in the company’s success.  Its four Associates have a combined 51 years’ experience with the company, and 59 years of total HR experience. The department provides HR support to nearly 5,000 Associates in 127 company-owned and 93 franchised locations in 26 states.

In 2011, Fazoli’s HR department, led by Vice President of HR Dave Craig, was instrumental in propelling the brand to its best sales and profit performance in over a decade. A 39% reduction in Associate turnover resulted in annualized savings of $2,192,000, while a relentless focus on “Right People, Right Places, Right Now!” contributed to an 18-month streak of same-store sales growth, despite challenging economic conditions.

Tools of the Trade

According to Craig, there were five elements that contributed to this success:

  1. Implementation of PeopleAnswers®, an automated pre-employment application, assessment, and background check solution. Said Craig: “The PeopleAnswers (PA) program raises the bar on the quality of new Associates and provides our hiring managers with insight on whether to deploy new Associates in service or non-service positions. The hospitality industry is heavily dependent on the ability of front-line service workers—usually paid at or near minimum wage in a high stress, high turnover environment —to win and keep customers. Managers needed a reliable and predictive instrument to ensure top quality Associates are hired and deployed according to their unique talents and abilities.”  According to Craig, the PA system also enhances the efficiency of hiring and selection processes, saving hiring managers an average of eight hours per month, per restaurant.

  2. Implementation of SilkRoad’s RedCarpet program, featuring automated on-boarding, orientation, and electronic employment records archiving. According to Craig: “As a company that regularly acquires new talent, this solution standardized new Associate on-boarding and orientation processes, and automated the new hire administrative workflow. I calculate that ROI has exceeded 3:1.”

  3. Implementation of EBix®, an employee benefits and claims processing solution. Commented Craig: “EBix has eliminated paper enrollment and shifted our HR focus from manual benefits administration to proactive marketing and educating on essential benefits information.”

  4. Development of a best-in-class GREAT GUEST SERVICE index, combining several workforce matrixes to create one combined customer service metric.  Says Craig: “This Index is used by Operations to predict customer service levels by location and to prioritize management focus accordingly. As a result, customer complaints have decreased by 39%. The Index has also revealed that our higher-scoring restaurants achieved 54% more incremental sales than lower-scoring restaurants.”

  5. Completion of a 3-year Associate Engagement study.  According to Craig, this study revealed a direct correlation between engagement, sales, and profit. Every point of enhanced Associate engagement equals $12,539 incremental sales and $21,446 additional profit annually per location.

Delivering an Outstanding Customer Experience
These HR results were all part of the department’s 5-year plan, which was developed when Fazoli’s was acquired by Sun Capital Partners in 2006. The plan centered on adding enterprise value through enhanced customer service, and increased sales and profits via measurable enhancements to human capital.

“Fazoli’s pursuit of excellence is more than a slogan, it’s a mandate. The Stevie Award recognizes the critical role human resources management plays in our success,” said Carl Howard, president and CEO. “Recruiting and retaining the right people for both restaurants and support departments enables Fazoli’s to deliver our guests an outstanding experience. I am very proud that our human resources department, led by Dave Craig, was selected for this prestigious award.”

About Dave Craig:
Vice President of HR Dave Craig has been an HR practitioner in the restaurant industry since 1986, including the past 17 years with Fazoli's. Craig’s HR team has been nationally recognized for excellence in human resources programs and practices, and in addition to the Stevie Award was a Finalist in the 2010 National Restaurant Association's SPIRIT Awards

Craig is a graduate of Ohio University. He has also earned certifications as a Senior Professional, Human Resources and a Certified Fraud Examiner.

About Fazoli’s:
An American family favorite for more than 20 years, Fazoli’s is a leading, next generation QSR franchise opportunity. With a premium menu of freshly prepared Italian entrees, Submarinos sandwiches, and salads; a new service style featuring table service; and a contemporary new restaurant design, Fazoli’s is well positioned for growth. Already America’s largest Italian quick-service chain with more than 220 restaurants, Fazoli’s is expanding in select markets throughout the country. Founded in Lexington, Ky. in 1988, Fazoli’s was acquired by Sun Capital Partners in 2006.

Tags: human resources awards, hr awards, American business awards, hr department of the year, Fazoli's, Dave Craig

4 Tips for Winning HR Awards in The 2012 International Business Awards

Posted by Liz Dean on Thu, Jun 21, 2012 @ 10:43 AM

As the final entry deadline for The 2012 International Business Awards, the world's premier business awards competition, approaches on 27 June, we wanted to provide you with several tips for submitting winning HR awards entries. (If you haven't yet done so, you can request your entry kit here.)

To make the most out of your HR award entries, we suggest the following four tips:

1. Review the business awards categories. The Stevie Awards
There are three award categories that are specifically labeled as human resource awards:

2. Review the entry submission criteria.
Information to be submitted online for these categories include:

  • An essay of up to 500 words describing the nominee's accomplishments since January 1 2011
  • A biography of the nominee or the leader of the nominated department or team of up to 100 words
  • Optional (but highly recommended), a collection of supporting files and web addresses that you may upload to our server to support your entry and provide more background information to the judges

3. Download our 10 Tips for Winning HR Awards in the 2012 Stevie® Awards tipsheet.
Our tipsheet will provide helpful tips and tools for making the most out of your entries.  

4. Contact us!
We love to answer your last minute questions. Contact us at help@stevieawards.com and we'll help direct you to categories that are right for your organization.

Get  instant IBA updates; join us on
Facebook, Twitter, and LinkedIn.

Tags: hr awards, International business awards, hr award, hr department of the year, business awards

Five Tips for Winning HR Awards in The 2012 American Business Awards

Posted by Liz Dean on Mon, Mar 26, 2012 @ 09:28 AM

The entry deadline for 2012 (10th Annual) American Business Awards, the premier business awards program in the U.S.A., is this Wednesday, March 28. If you haven't already done so, you can request your entry kit here and you will receive it right away.

To make the most out of your HR awards entries, we suggest the following five tips:

The Stevie Awards1. Review the business awards categories.
There are three award categories that are specifically labeled as human resource awards:

We have several other human resources award categories including:

  • App Awards categories include Professional Education and Training
  • Live Event Awards categories include Best Internal Recognition/Motivational Event and Best Sales Meeting
  • Video Awards categories include Internal/Employee Communications, Motivational, Orientation, and Training, among others
  • Website Awards categories include Best Training Site and Best Video Site

2. Review the entry submission criteria.
Make sure your HR award entries include all required submission information.

3. Download our 10 Tips for Winning HR Awards in the 2012 Stevie® Awards tipsheet.
Our tipsheet will provide helpful tips and tools for making the most out of your entries.  

4.  Watch our video, How to Enter The 2012 American Business Awards.
Get step-by-step instruction on how to submit your 2012 entries.

5. Contact us!
We love to answer your last minute questions. Contact us at help@stevieawards.com and we'll help direct you to categories that are right for your organization.

Looking for more ways to connect with the Stevies?
Join us on Facebook, Twitter, or LinkedIn for the latest ABA updates.

Tags: hr awards, website awards, American business awards, hr award, human resource awards, hr department of the year, human resource award, business awards, app awards, live event awards, video awards

6 Strategies for Strengthening Workforce, From HR Awards Winner

Posted by Liz Dean on Fri, Mar 23, 2012 @ 06:22 PM

Accenture Services Ltd of India won a Stevie® Award for Human Resources Department of the Year in the HR awards categories of The 2011 International Business Awards, the world's premier business awards  program. (The 2012 IBAs are now open for entries. We invite all organizations and individuals worldwide to submit entries by the April 11 early-bird deadline for discounted entry fees; you can request your entry kit here.)

Accenture LogoAccenture Services is a global management, technology services, and outsourcing company. In 2010, Accenture's human resource department implemented a new initiative- The Human Capital Strategy - to support workforce engagement and strengthen business.  The human resource award winning department focused on six strategies:

1. Recruit Talent
One major focus of the HR department was hiring talented employees. The new initiative allowed the HR department to:

  • Source 6 resumes every minute,
  • Conduct 170 interviews per hour, and
  • Offer 2 new employee orientation sessions each day.

2. Develop Leadership
As part of The Human Capital Strategy, Accenture's human resource awards winning department placed a large focus on developing the talent of its leaders. Accenture now offers tailored development programs, certification programs for new managers, and hosts business information seminars to strengthen leadership.

3. Give Back to Employees
In addition to offering educational opportunities, the team introduced personal development programs including employee recognition programs, free career counseling, and vacation balance sharing to keep employees engaged.

4. Focus on Client Needs
The Human Capital Strategy also places a strong emphasis on client needs through employee development. The HR award winner was able to:

  • Increase  market facing capacity by staffing 40% additional senior executives,
  • Provide a  sales academy to employees to increase customer satisfaction and sales,
  • Deliver technology boot-camp for targeted employees, and
  • Collaborate with leading universities/institutes to deliver higher education programs.

5. Integrate Global Offices
The Human Capital Strategy was not only adopted in the India office but globally as well. The HR strategy provides cross-business career opportunities, promotes integration across geographies, and encourages employees to take advantage of internal social media platforms as means to connect with other employees.

6. Update Processes
The HR department of the year also restructured several processes including performance excellence methodologies and the HR organization structure. In addition to these changes, Accenture was able to hire more than 200 new employees and advance more than 125 current employees.

About Accenture
Accenture is a global management consulting, technology services, and outsourcing company, with nearly 245,000 employees serving customers in more than 120 countries. Accenture collaborates with organizations and governments across the globe to help them become high-performance businesses through their unparalleled services, business capabilities and research methods. During the 2010-2011 fiscal year, Accenture generated net revenues of US$25.5 billion.

Tags: International business awards, hr awards, hr award, human resource awards, hr department of the year, human resource award, business awards, Accenture, Human Resource Department of the Year

How to Win HR Awards in The 2012 American Business Awards

Posted by Liz Dean on Mon, Dec 12, 2011 @ 06:30 PM

HR awardsThere are several human resources awards categories for organizations and individuals to choose from in The 2012 American Business Awards. (Request your entry kit for the 2012 ABAs and it will be emailed to you right away. The second early-bird entry deadline is December 14.)

Here are three award categories that are specifically labeled as HR awards:

Submissions to the HR awards categories require:

  • An essay of up to 500 words describing the nominee's accomplishments since January 1, 2011.
  •  A biography of the nominee or the leader of the nominated department or team of up to 100 words.
  • Optional (but highly recommended):  a collection of supporting files and web addresses.  These materials can be uploaded to our server to support your entry and provide more background information to the judges.

Other human resources awards categories include:

  • App Awards categories include Professional Education and Training
  • Live Event Awards categories include Best Internal Recognition/Motivational Event and Best Sales Meeting
  • Video Awards categories include Internal/Employee Communications, Motivational, Orientation, and Training, among others
  • Web Site Awards categories include Best Training Site and Best Video Site

Improve your chances of winning an HR award:

  • Download our newly updated 10 Tips for Winning HR Awards in the 2012 Stevie® Awards tipsheet.

Looking for more human resources awards? Contact us at help@stevieawards.com and we will help direct you to more categories!

Tags: hr department of the year, hr awards, ABAs, American business awards

10 Tips for Winning HR Awards in the 2012 Stevie Awards

Posted by Liz Dean on Wed, Nov 30, 2011 @ 05:26 PM

We've just updated our 10 Tips for Winning HR Awards in the 2012 Stevie® Awards tipsheet. Get it here.

There are several opportunities to win human resources awards for organizations including categories for individual executives, teams and departments.

Our 2012 HR tipsheet will help you to choose the categories and competitions in which you'll have the best chance of winning a 2012 Stevie® Award. The programs are:

In addition to HR categories such as Human Resources Department of the Year, Human Resources Team of the Year, and Human Resources Executive of the Year; we have expanded categories to honor HR work in competitions including best website awards, live event awards, video awards, and many others.

Download our 10 Tips for Winning HR Awards in the 2012 Stevie® Awards tipsheet and learn how you can honor your human resource executives, departments, and teams. 

After you've downloaded our tipsheet, let us know which tip you found most helpful! 

Tags: hr department of the year, hr awards, hr award, website awards

HR Awards Judges in The 2011 International Business Awards

Posted by Michael Gallagher on Fri, Aug 05, 2011 @ 03:07 PM

This week we've been recognizing the contributions of the judges in The 2011 (8th Annual) International Business Awards, the world's only fully-international, all-encompassing business awards program.

Today we honor the participation of the human resources awards judging panel, which was an all-Turkish committee, including

Ece Alakoc, CFE, CIB HR Business Partner, Unicredit Bank CIB (Corporate and Investment Banking Division), Istanbul, Turkey
Yesim Arkis, Vice President, Head of HR, Ericsson Middle East, Istanbul, Turkey
Ozan Duman, Head of HR, Levi Strauss & Co., Istanbul, Turkey
Hale Okmen, Head of Human Resources, SHAYA, Istanbul, Turkey
Ayse Guclu Onur, Consultant, Egon Zehnder International, Istanbul, Turkey
Pinar Temizkan, Human Resources Director, Alcatel Lucent, Turkey and Azerbaijan, Istanbul, Turkey
Savas Usta, HR Director, Turk Telekom A.S., Istanbul, Turkey

Sengul DemircanSengul Demircan, Head of HR, HSBC Bank Turkey, Istanbul, Turkey, chaired and formed this committee, which judged categories including

  • Human Resources Department of the Year
  • Human Resources Team of the Year
  • Human Resources Executive of the Year
  • Training Web Site of the Year
  • Training Production of the Year

This year's honorees selected by the committee include Abu Dhabi Police General Headquarters, Accenture, Aygaz, Orange Slovensko a.s., and Protiviti.  See the complete list of HR awards honorees here.  

What do you think of the HR awards committees selections?

Tags: hr awards, human resources awards, hr department of the year, stevie awards, International business awards, IBAs

How $54 Buys Happy Employees at HR Award-winning TMH

Posted by Michael Gallagher on Fri, Jan 14, 2011 @ 11:55 AM

Tallahassee Memorial HealthCare, of Tallahassee, Florida, received the Stevie Award for Human Resources Team of the Year in the HR awards categories of The 2010 American Business Awards.

TMH HR TeamThe HR division at Tallahassee Memorial HealthCare (TMH) includes a colleague Activities department, which is a rare, if not unique, budgeted HR function in the non-profit healthcare organization sector.  While many healthcare organizations, particularly in the not-for-profit arena, are cutting budgets and experiencing staff reductions, TMH continues to support what it considers the organization's most valuable asset, the TMH Colleagues, through year-round celebration, recognition, and reward.

TMH is a private, not-for-profit community health-care system in Florida, U.S.A. that includes a 770-bed hospital specializing in cardiology, oncology, orthopedics, neurology, women's and children's health, behavioral health, surgery and emergency medicine, a Family Medicine Residency Program, and five satellite physician practices. TMH has a medical staff of over 500 physicians and in excess of 3,500 staff; its Colleagues are those people employed by TMH. 

ICARE
The entire TMH organization is dedicated to providing quality patient care in an environment governed by the “ICARE” values—a set of five values, which were created by a multidisciplinary team of leadership and non-leadership colleagues.  The ICARE values include Integrity, Compassion, Accountability, Respect, and Excellence and are integrated in nearly every aspect of the organization’s operations.

Monthly Awards
The Human Resources team is charged with responsibility for colleague celebration and­—simply put—fun. While most organizations have some sort of colleague-recognition program, the TMH Colleague reward-and-recognition program offers fun and much more. Formal colleague-recognition programs consist of the ICARE Caring Hands, the ICARE Colleague of the Month, and the ICARE Ambassador and President's Awards. A monthly awards ceremony honors recipients nominated by their managers or peers, or in recognition of some “above and beyond” behavior related to customers. The celebration includes an enormous cake to celebrate colleagues with birthdays during that month.

Summer of Fun
Each year TMH celebrates seven holidays with colleague parties and contests; there are at least three colleague picnics a year; celebrations during national Hospital Week and on the Fourth of July; and a grand finale, The Seafood Fest, which marks the end of the “Summer of Fun.”

These all-colleague feasts feed in excess of 3,500 colleagues. The late shifts participate in their celebrations at midnight on the day following the event. The Summer of Fun starts in June each year and culminates in late August with the Seafood Fest, with prizes for all colleagues.

In 2009 the Summer of Fun had a pirate theme. Events such as “Walk the Plank Poker,” “Create an ICARE Treasure Map,” a “Pineapple Decorating Contest,” and a “Pirates Cove” game day were a few of the events held that summer. Department contest winners got the chance to play “Deal or No Deal,” with the chance to win up to $3,000 to spend without restriction for their department. Colleagues also competed in individual contests to gain points to spend on prizes at the end of the celebration. The 2009 top prize was $1,500, three days paid leave time, and a big-screen TV.

Low Costs, High Returns
TMH hosts numerous department-based celebrations that boost morale and recognize colleagues; additionally, a Colleague Craft Show, a softball tournament, a bowling team and tournament, a golf tournament, and games colleagues may participate in on the TMH Intranet are commonplace. Ice Cream Socials and “surprise” breakfasts are frequently held for staff in various departments of the organization.

The TMH Colleague Activities team travels to TMH-owned physician practices scattered in rural counties, bringing them food, treats and games to ensure that the more distant colleagues feel included in TMH celebrations.

The approximate budget for all of these wonderful events, contests, and colleague-recognition events is a modest $54 per employee per year. Colleagues from across the organization are involved by volunteering to support the celebrations and judging events, while the TMH HR division provides outstanding events that are stress relieving, entertaining and­—as we said before—fun.

About Felicia Polk
The Colleague Activities department is led by Felicia Polk, who is a certified Activity Director with over twenty years experience. Polk joined Tallahassee Memorial HealthCare fifteen years ago as the Activity Director in TMH's long-term care facility. She later transferred into Human Resources because she loved the idea of creating programs and events that recognize and celebrate the value of TMH colleagues.

About Tallahassee Memorial HealthCare
Founded in 1948, Tallahassee Memorial HealthCare (TMH), a 770-bed acute-care hospital, is the largest private employer in the region, specializing in heart and vascular, cancer, medicine, orthopedics, neurology, women’s and children’s health, behavioral health, surgery, and emergency medicine. TMH employs over 3,500 professionals dedicated to providing world-class healthcare to the Big Bend region of Florida.

Tags: hr awards, human resources awards, hr department of the year