Marketing Awards Blog

Stevie Awards Winner Creates Online Security for eShoppers

Posted by Maggie Gallagher on Sat, Mar 22, 2014 @ 10:57 AM

Globe Telecom in Manila, the Philippines won a Gold Stevie® Award for New Product or Service Introduction of the Year in the marketing awards categories of The 2013 International Business Awards, the world’s only international, all-encompassing business awards program. (Entries to The 2014 International Business Awards and the Asia-Pacific Stevie Awards are now being accepted.)

1403GlobeGCASH is a mobile money service of G-Xchange, Inc. a wholly owned subsidiary of Globe Telecom, one of the leading telecommunications companies in the Philippines. It allows subscribers to convert their money to GCASH (stored automatically in the subscriber’s “GCASH wallet”) and use this to purchase airtime load, send money, and pay their bills—all at the speed of a text message.

Operating as an innovative mobile money service in the Philippines, a traditional, third world nation, is very challenging. To illustrate, a good 80% of Filipinos transact in cash and only 20% actually venture into the convenience of credit and debit cards - for safety (less exposure to fraud), and because Filipinos shun the thought of being in debt.

We asked Paolo Baltao, president of G-Xchange, Inc., what he saw as the biggest challenges to online shopping in The Philippines in 2014.

“Only a small percentage of Filipinos own credit cards which can be used for online shopping,” said Baltao, “while those who do are hindered from shopping from foreign websites (i) because of the hassles and fees required when the package reaches Philippine grounds; and (ii) because not all foreign merchants ship internationally.”

Continued Baltao: “We developed GCASH American Express Virtual Pay to respond to the growing customer preference for online shopping and e-commerce, and to ensure that the product will guarantee security, convenience, and the promise of package delivery straight to the Philippine doorstep.”

Meeting the Challenge

“As GCASH goes deeper into the world of payments, it is constantly faced with the challenge of innovating to fit the consumer’s ever-changing lifestyle,” added Balata. “Winning the Stevie® Award in 2013 provided international recognition of GCASH as one of the world’s best when it comes to product and service innovation. It also strengthened the value proposition of GCASH as the leading mobile money service in the Philippines.”

“We are elated with the global recognition that winning the Stevie® Award has given the brand,” concluded Baltao. “Not only does it add value to our innovation: it also serves as an inspiration to continue to innovate.”

Asia-Pacific Stevie Awards

Baltao is exited by the prospect of the upcoming Asia-Pacific Stevie® Awards. “Given the growing number of excellent businesses in the Asia-Pacific region, the Asia-Pacific Stevie® Awards couldn’t have come at a better time,” he said. “These Awards will provide an opportunity for more Asia-Pacific players to gain recognition for superb business practices and innovative services.”

Innovation and Security

GCASH American Express® (GCASH Amex) Virtual Pay gives subscribers a virtual account linked to their GCASH wallets. The first of its kind, GCASH Amex Virtual Pay introduces a secure way of shopping from sites that accept American Express as a mode of payment. All subscribers are automatically assigned an American Express card bin linked to the subscriber’s GCASH wallet, and a security code, which they can change anytime for security. As an additional account safety measure, an SMS is sent for every successful transaction made using the service. This way, subscribers are alerted when someone tries to use their accounts.

End-to-End Shopping Experience

Having assured Filipinos that the service is secure, G-Xchange proceeded with developing an end-to-end shopping experience tailored for the Philippine market. A partnership with a reliable freight forwarding company was formed: My Shopping Box (MSB) issued personalized U.S. addresses to all subscribers, enabling Filipinos to have foreign packages delivered straight to their doorsteps at affordable rates.

The Filipino proclivity towards U.S. goods had been dampened somewhat by the extra steps (and fees) they needed to take in order to receive their foreign purchases. Now, MSB settles local duties and delivers the packages that could otherwise only have been acquired by waiting for big brown boxes packed lovingly by any of the 9.5 million overseas Filipino workers—or by purchasing it locally for three times its value.

Outstanding Performance

To date, GCASH Amex Virtual Pay has performed outstandingly and achieved the following results in the first year of its launch:

-        Grew its subscriber base over 200 times in the span of 6 months from 895 subscribers in October 2012, to 195,560 subscribers in April 2013;

-        Enjoyed a 180% increase in the subscriber’s average daily transaction count;

-        100% positive feedback on social networking sites—a first-ever for Globe Telecom in 2012;

-        Second highest ROI contributor to total Globe Telecom’s publicity efforts in 2012.

While still conducting its operations in a conservative local environment, GCASH Amex Virtual Pay is slowly gaining a bigger reach over its market because of the relevance of the service in addressing local concerns. It is, after all, a service built for Filipinos, by Filipinos. Through this, Globe Telecom is able to bridge another gap and connect its subscribers not only to each other, but also to the rest of the world.

Future Innovation

Concludes Baltao: “Seeing the Philippines adapt more and more to technological advancements, especially in the mobile money industry inspires me to constantly offer newer product and service innovations that will all work towards creating a wonderful world for our consumers.

About Paolo Baltao

Paolo Baltao is the President of G-Xchange, Inc. (GXI), a wholly owned subsidiary of Globe Telecom. GXI pioneered a cardless and cashless mobile commerce service called GCASH. Launched in the Philippines in October 2004, GCASH has over 1 million subscribers today.

Before he became President, Paolo held several positions in GXI, including International Remittance & Banking Business Development Head, Financial and Government Services Segment Head, and OFW & Money Remittance Segment Head. He was responsible for the formulation of the product strategy, management of product portfolio, creation and implementation of business strategies, and acquisition of international and domestic partners.

Prior to working for GXI, Paolo had 13 years of experience in product management and business development in the pharmaceutical, banking and remittance, and telecommunications industries.

About Globe Telecom

Globe Telecom is a leading full service telecommunications company in the Philippines, serving the needs of consumers and businesses across an entire suite of products and services including mobile, fixed, broadband, data connections, internet and managed services.  Its principals are Ayala Corporation and SingTel who are acknowledged industry leaders in the country and in the region. For more information, visit www.globe.com.ph.  Follow us on Twitter: http://twitter.com/talk2Globe and Facebook: http://facebook.com/GlobePH.

Tags: marketing awards, International business awards, stevie awards, Online security, Paolo Baltao, IBAs, Asia-Pacific, online shopping, GCASH

Go Viral: How to Get 1 Million Views on YouTube, From a Stevie® Awards Winner

Posted by Liz Dean on Thu, Mar 21, 2013 @ 12:56 PM

Thai Life Insurance Plc., in Bangkok, Thailand, received the Gold Stevie® Award for Consumer Advertising Campaign of the Year in the marketing awards categories of The 2012 International Business Awards, the world's premier business awards competition. (10 April is the early-bird entry deadline for the 2013 IBAs, take advantage of discounted entry fees for those entries submitted by 10 April, request your entry kit here. Interested in similar business award categories? The Stevie Awards now manage the IPRA Golden World Awards, which will be accepting entries through 20 May.) We look at how Thai Life’s ad campaign touched the hearts of millions.

Thai Life Insurance Plc. headquartersPopulation statistics from a 2010 survey found that Thailand's population composition has changed significantly over the last 10 years. Thai society is aging and the 0-14 age group has proportionately decreased compared to seniors aged 60 years and up. This trend is a consequence of the decline in Thailand’s birthrate and the fact that Thais are living longer, higher-quality lives.

Because of this, many life insurance companies in Thailand have shifted their focus in order to communicate with seniors and to create customized insurance products for them.

A Different Approach
While also providing insurance products for seniors, Thai Life chose a different approach to their competitors: they focused on employed adults and their duty to their elderly parents.

Working with Ogilvy & Mather Thailand, Thai Life created an advertising campaign that communicated the message to working adults that purchasing life insurance for their parents would be a way for them to repay the kindness that their elderly parents had showed to them.

This strategy has been a powerful one. Today’s employed adults devote ever larger amounts of their life to work, leaving less time for expressing their love for their families and parents. The reality of modern life in Thailand has meant that long-standing traditions of parental care and family relationships are now crumbling.

This trend has adversely affected Thai Life’s core business. The family unit is the main source of business for the company, with most people purchasing life insurance as a source of security for the family.

Thai Life insurance decided to use the issues of gratitude, and of faithfully repaying a parent’s kindness, as a way of getting through to their target audience.   Thai Life’s advertising campaign helped its customers to appreciate the value of taking care of their parents’ well being.

The Value of Life
Thai Life took an emotional approach. They used the story of a single deaf-mute father desperately trying to bring up a troubled teenage daughter. The climax of the story proved how, in the end, money or material possessions are not means to regain a daughter’s love: it’s the way the father proves his love towards her. The message stimulates the audience into thinking about the value of life (the insurance moment) and to get people to take action by “taking care of those who take care of you.” 

Excellent Results
When the “Silence of Love” campaign was uploaded to YouTube it received over a million views in the first week.  It also received over 730,000 shares on Facebook.  The campaign generated 7,153 phone inquiries during August-September 2011 resulting in over 1,154 new policies, with a premium value of approximately US $303,125, being sold by telesales during that same period. Additionally, over 962 new policies with a premium value of approximately US $2,758,900 were sold during the period July-December 2011 via sales agents. 

Awards
The Thai Life “Silence of Love” campaign has received a number of awards, including Best TV Campaign over 90 seconds, Best Director, and Best Copywriting from the 2011 Bangkok Art Directors’ awards show, and a Bronze Award in the Corporate Image category from the 2011 Spikes Asia Awards.  Additionally, “Silence of Love” was named Top Talk-About Advertisement in the 2012 Mthai Top Talk-About Awards, organized by www.mthai.com.

About Thai Life Insurance Plc:
Thai Life Insurance Plc. is proud to be a leader in providing unique products and services. It's the first Thai-owned insurance to support Thai people by offering products that meet the client needs. This is confirmed by the company’s mission to be "More Than Just Life Insurance."

Tags: business awards, marketing awards, International business awards, stevie awards, Thai Life Insurance Plc

How a Stevie Awards Winner's Integrated Marketing Campaign Increased Global Sales

Posted by Liz Dean on Mon, Mar 04, 2013 @ 05:17 PM

Slack and Company, an integrated marketing communications agency in Chicago, Illinois, USA, was named Marketing Agency of the Year in the 2012 Best of the ABA Awards as part of The American Business Awards, the premier business awards competition in the USA. Introduced in 2012, the Best of the ABA Awards are five best-of-competition prizes that are awarded to the organizations that submit the best body of work to the competition, in their own name or in the names of one or more clients. Here is Slack and Company's award-winning submission for Business-to-Business Advertising Campaign of the Year, submitted in the marketing awards categories of The 2012 American Business Awards. (The entry deadline for the 2013 ABAs is March 27, request your entry kit here and it will be emailed to you right away.)

Marketing Challenge
To keep its lead in the paper shredder market, Fellowes needed to:

  • Achieve more brand visibility;
  • Drive home the differences between its shredders and the competition; and
  • Generate more traffic for channel-partner stores and websites.

Communications Strategy
Ron Klingensmith, Chief Creative Officer, Slack and CompanyAn integrated program was created featuring the iconic bulldog mascot, who sets up messages that emphasize the core performance advantages of Fellowes’ lineup of tough and reliable shredders.

The “Bred to Shred” campaign was developed to build awareness and drive action using a mix of media including television and radio, targeted print, airport dioramas, and mobile/online ads supported by strategic search engine optimization and search engine marketing (SEO/SEM).

Although primarily a North American campaign, the television, print, and digital advertising was transcreated and went on to run throughout Europe.

Outstanding Results
The program has strengthened Fellowes’ best-in-breed reputation for reliable, jam-free shredding—and sparked demonstrable buyer interest. In its first seven weeks, the campaign was responsible for a significant traffic uptick at retail-partner websites and boosted visits to the Fellowes site by more than 13%. Total click-through rates from online media averaged 1.06%, sending hundreds of thousands of new shredder shoppers to retail-partner websites.

“With creative magic and strategic, integrated thinking from Slack, we've been better able grow our brand visibility, delight our channel partners, and protect our market leadership,” said Maureen Moore, Vice President of Marketing and Communications at Fellowes.

"The Slack and Company team is grateful for this recognition from our peers in the business world,” said Ron Klingensmith, Chief Creative Officer at Slack and Company.  “It shows just how powerful a tool integrated marketing can be in regional, national, and international markets."

About Ron Klingensmith:
Ron Klingensmith is Chief Creative Officer of Slack and Company, and has worked with the company for 20 years. Ron's strategically driven creative work has earned awards (Tower, Pro-Comm, CEBA) for countless clients. Not only that, he has mentored scores of seasoned creatives, who can be found working throughout Chicago’s ad community.

Before joining Slack and Company, Ron spent nearly a decade at consumer agencies, including a five-year stint at J. Walter Thompson. This consumer sensibility, combined with Ron's love for strategy, is a major reason why Slack and Company’s creative product is so people-friendly, while still driving measurable results.

About Slack and Company:
Slack and Company is an integrated marketing communications agency that works exclusively with business marketers to build strong brands and create profitable demand. Founded in 1988 and based in Chicago, Slack and Company now has additional offices in Singapore and Sweden. In addition to being honored in the ABAs, Slack and Company was also named Marketing Agency of the Year in the 2012 Best of the IBA Awards as part of The International Business Awards, the world's premier business awards competition.  

About Fellowes:
Fellowes’ mission is to provide innovative workspace solutions to help people work more securely, comfortably, and productively.  Founded in 1917 by Harry Fellowes and headquartered in Itasca, Illinois, Fellowes, Inc. employs more than 1,200 people throughout the world and has operations in sixteen countries. Fellowes products are now readily available in over 100 countries across the globe.

Fellowes, Inc. is the global leader in paper shredder design and engineering, providing the highest quality personal and general office business shredders on the market. Known as the “World’s Toughest Shredders™”, the company is notable for inventing the personal shredder and as being the only one to offer 100 percent Jam Proof technology.

Tags: marketing awards, International business awards, American business awards, Best of the ABAs, Slack and Company, Ron Klingensmith, Fellowes, Best of the IBAs, marketing campaign

3 Tips on Marketing Abroad, From a Stevie Awards International Judge

Posted by Liz Dean on Thu, Oct 18, 2012 @ 10:30 AM

Jin Mu Cho, Vice President of the Korea Business Communicators Association and Chair of the new product awards and product management awards categories of the final judging committee for The 2012 International Business Awards shares insights on conducting business abroad. (Sign up here to receive information on how to enter The 2013 International Business Awards, the world's premier business awards competition, opening in January.)

Jin Mu ChoAs someone at the top of the communications profession, what advice do you have for people marketing abroad?

  1. Surround yourself with motivated individuals. In PR and marketing it is important to be surrounded by creative individuals with original ideas.
  2. Meet with top professionals in the marketing industry, to observe how they work, and to learn their perspectives. 
  3. Find a mentor who is willing to share his or her experiences in the marketing industry.

What are your top tips for companies seeking to promote their products or services?
To promote anything successfully, a marketing campaign should have originality and also simplicity in order to make an impact.

What was the best advice you ever received at the beginning of your career?
Keep things simple; think ahead; and always strive to improve.

What item of news recently caught your eye and why?
The lawsuit between Apple and Samsung over cellular phone patents was fascinating. Because the lawsuit attracted an enormous amount of media coverage it caught the public’s attention, and both companies were able to promote their technologies and brands.  As a result, it increased brand awareness throughout the world.

About Jin Mu Cho:
Jin Mu Cho has been Vice President of the Korea Business Communicators Association (KBCA) since 2006. From 1988 to 2011, Jin Mu worked at the advertising company Daehong Communications Inc., a division of the LOTTE Group, in Seoul, where he was Director of the Public Relations, Events, Marketing, and Administration Division.

Jin Mu is a regular consultant and lecturer on topics including marketing, PR, crisis management, and events for the education institutions of The Korea Economic Daily and The HankyoReh daily newspapers, and at Yonsei University and Korea University. He is also a public relations advisor to the Korean Government since becoming a member of the Presidential Committee on Social Cohesion in 2010, and he was a public relations member on the Korean Anti-Corruption and Civil Rights Commission from 2010 to 2011.

Tags: marketing awards, International business awards, stevie awards, new product awards, product management awards, Korea Business Communicators Association, Jin Mu Cho

7 Tips on Building a Global Brand, From a Stevie Awards Judge

Posted by Liz Dean on Thu, Jun 28, 2012 @ 11:49 AM

Allyson Stewart-Allen is the Founder & Director of International Marketing Partners in London, United Kingdom, and a member of the committee for final judging of the management awards categories in The 2012 International Business Awards, the world's premier business awards competition. (The final entry deadline for the 2012 IBAs has been extended to July 18. Get your entry kit today.) Here Allyson shares advice on ensuring brand success in the international arena.

Allyson Stewart-Allen Internationalization in a recession can be done—it just takes thorough planning and confidence. Instead of listening to the constant stream of headlines about brands that have failed overseas, let’s replace those with some success stories about the companies that have done it right, that have been methodical, that have adapted and made great profits.

Plan for Success
Research the structure of your target international markets and your competitors.  It is critically important that you know the potential challenges ahead.  Through your research, identify key editorial and press opportunities that can help you become known in your growth markets. 

Consider a tradeshow and arrange meetings in advance with potential buyers. 

Identify cities for growth that will attract your target clients/customers and focus on saturating those.  Focus is the name of the game.

Measure the Market:
If the USA is your target market for expansion, even if the “English” used seems to be the same language as that used in the U.K., it’s important to understand cultural differences.  Try our quiz: Are you ready to work with Americans?

Your expansion will be more likely to succeed if you’ve recognized which aspects of your brand travels well—we call it BrandTravel™—and can adapt to local markets when necessary.  You might want to consider hiring local marketing experts with on-the-ground knowledge.

Here are my top 7 tips to help ensure your brand will succeed in the international arena:

1. Manage “local” and “global”: Managing this dilemma well separates the winners from the mediocre. It is possible to obtain economies of scale while delivering local services or products, as global food and drink brands have learned so well. Zara is one of the few companies in the fashion world to have created ranges specifically for their southern hemisphere markets rather than just selling them past season’s wares from its northern stores.

2. Transfer knowledge: To ensure innovation and profit when opening stores in a new market it is important to transfer what’s been learned from the culture, consumer behaviors, and preferences in each market. Tesco’s Fresh & Easy small-store format in the United States had some costly merchandising hiccups at the start because of the company’s failure to apply the localization lessons gathered from similar expansions into Asian markets.

3. Be resilient: The ability to change processes and manage costs in turbulent economic climates is an essential skill for operations teams and retail business leaders. Some setbacks are to be expected as part of the process of aligning a business to local cultures and tastes.

4. Assume difference: Making assumptions about a target culture is a mistake, as Best Buy, Starbucks, Disneyland Paris, and many others have learned at great cost. Starbucks recently attempted to market its Trenta size (30 oz) drink in the UK—larger than a full bottle of wine­—and this was seen as an overly indulgent American “super-sized” product not fit for European tastes. Coach, however, brought only the US leather goods ranges it knew would appeal to customers at its recently opened Bond Street, London store, while leaving behind the “wristlet” (a small zip wallet with a carrying strap for the wrist) that is so successful in the U.S. market.

5. Innovate through insight: Involve consumers and supply-chain partners in identifying which new technologies, materials, designs, and services can change the business model. Crowdsourcing not only lowers the R&D costs, but also engages your target markets with the knock-on benefit that they will use social media to promote your foresight and engagement.

6. Build the brand: Most consumers are unfamiliar with soon-to-land-here trans-Atlantic brands. Seize this opportunity to (re) position the retailer in a new geography, as Abercrombie & Fitch has so successfully done in the UK. A blank canvas gives a retailer permission to seize a space it might not have been able to in its domestic market. Victoria’s Secret, the mass-market lingerie brand, will soon be launching in the UK and will have a great opportunity to position itself with new customer segments.

7. Assume success: Approach new markets intentionally, not just by licensing or franchising, but also by incorporating this approach as part of the long-term corporate strategy. Too often, expanding businesses treat international growth as a project rather than as a core part of their long-term evolution, choking the initiative of critically important capital and leadership resources. Confidence in an international foray—based, of course, on the thorough research and evidence that supports it—means it will be properly funded and given the management attention it deserves.

About Allyson Stewart-Allen:
Allyson Stewart-Allen, founder of International Marketing Partners, is an internationally recognized marketing advisor, author, speaker, and broadcaster who helps companies grow internationally by guiding them on localizing their brands, behavior, and businesses. An accomplished speaker, broadcaster, and author, Allyson is a frequent guest expert on CNN, CNBC, BBC, and Bloomberg, and Sky News hosted her four-year slot as “The Muse of Marketing.”  Allyson is a regular keynote speaker at business conferences and is a judge for The Stevie® Awards in the U.S. and the U.K.’s Women in Marketing Awards. Originally from Los Angeles, where she earned her MBA under the direct tutelage of Dr. Peter Drucker, Allyson has been based in Europe for more than 25 years and is the co-author of bestselling book Working With Americans.  She remains involved in the academic world via her work as an Associate Fellow at Said Business School, University of Oxford.

About International Marketing Partners:
Founded in 1991 by Allyson Stewart-Allen, International Marketing Partners Ltd. was born on the back of clients asking not only for general advice on how to grow the quality and number of customers in their home and international markets, but also specifically how to localize their products and services so they would be relevant and viable in those markets. Finding clients who were most interested in the know-how of its consulting team members meant the company could, in its early days, draw on the experience of recognized experts in Allyson’s network. International Marketing Partners today still uses this successful model: hand-selecting the right mix of consulting experience to match the goals, strategies, and culture of its clients’ businesses. For more information, visit www.intermarketingonline.com.

Tags: business awards, International business awards, stevie awards, management awards, Allyson Stewart-Allen, International Marketing Partners

5 Ways to Highlight Marketing Success in The 2012 International Business Awards

Posted by Liz Dean on Thu, Jun 21, 2012 @ 04:04 PM

The 2012 International Business Awards, the world's premier business awards competition, feature a wide selection of categories to recognize the achievements of marketing professionals. (The final entry deadline for the 2012 IBAs is 27 June, request your entry kit today.)

In addition to submitting entries specifically labeled as marketing awards, we thought it would be helpful if we highlighted five additional communications awards categories that should be of interest to marketing professionals including:

  1. Annual Report Awards CategoriesThe Stevie Awards
    These categories recognize excellence in annual reports, brochures, marketing and sales kits, house organs (corporate magazines), and other publications issued since 1 January 2011.
  2. App Awards Categories
    These categories recognize excellence in apps for handheld and tablet devices, and for PCs, issued or updated since 1 January 2011.
  3. Live Event Awards Categories
    These categories recognize excellence in live events staged since 1 January 2011.
  4. Video Awards Categories
    These categories recognize excellence in videos produced for a business- or work-related purpose that were first released or otherwise made public since 1 January 2011.
  1. Website Awards Categories
    These categories recognize excellence in web sites and blogs. There is no eligibility timeframe for these categories - it doesn't matter when the site or blog was first published.

Leave us a comment and let us know which award categories your organization plans to submit entries to in the 2012 IBAs.

Tags: app awards, live event awards, video awards, website awards, marketing awards, International business awards, annual report awards

4 Reasons to Submit Marketing Awards Entries in The 2012 IBAs

Posted by Liz Dean on Tue, May 29, 2012 @ 03:43 PM

Wednesday, 27 June, is the final entry deadline for The 2012 (Ninth Annual) International Business Awards, the world's premier business awards competition. (If you haven't already done so, you can request your entry kit here and you will receive it right away.) 

We thought it would be helpful for communications professionals if we highlighted four reasons to submit entries to the 2012 IBA marketing awards categories.

  1. Low entry fees.  The Stevie Awards
    The publicity that comes with winning a Stevie® Award is well worth the low entry fees.
  2. Earn industry status.
    Submitting IBA entries is a great way to benchmark your achievements against competitors in your industry.
  3. Impress potential clients.
    Your work will not only be reviewed and honored by peers and competitors, but also by potential clients.  Show off your organization's achievements in the 2012 IBAs.
  4. Global recognition and free publicity.
    Gold Stevie® Award winners will have the opportunity to make a 30-second acceptance speech before an audience of executives from across the world. The ceremony will also be streamed worldwide over the Internet.

Winners of the competition will be celebrated at the ninth annual awards banquet on Monday, 15 October at the Ritz-Carlton Hotel in Seoul, South Korea. 

The 8th Annual International Business Awards were presented in October 2011 in Abu Dhabi, the United Arab Emirates.  Honorees included American Express, Bombardier, Inc., Etisalat, Everything Everywhere, Saudi Basic Industries Corporation, Siemens AG, TATA Motors, Tesco Poland, Toyota Motor Corporation, Turk Telekom, and Unilever N.V., among others.  View all 2011 results here

Want more communications awards? There are a number of other IBA categories that should be of interest to communications professionals, including many of the annual report awards and other literature categories, website awards categories, app awards categories, video awards categories, and live event awards categories.

Tags: communications awards, business awards, corporate awards, video awards, website awards, marketing awards, International business awards

43 New Marketing Awards Categories in The 2012 International Business Awards

Posted by Liz Dean on Thu, Apr 05, 2012 @ 11:02 AM

We have added 43 new marketing awards categories to The 2012 International Business Awards to help marketing professionals highlight their successes. (The 2012 IBAs, the world's premiere business awards program, is now open for entries. Showcase your organization's best marketing practices and submit entries by the 11 April early-bird deadline for discounted entry fees. Don't worry if you can't make the 11 April early-bird deadline, the entry deadline is 16 May and we will continue to accept late entries through 27 June; request your entry kit here.)

Our marketing award categories for Marketing Campaign of the Year - Industry include:

  • Accounting
  • Advertising, Marketing, & Public Relations
  • Aerospace & Defense
  • Automotive & Transport Equipment
  • Banking
  • Business Services
  • Chemicals
  • Computer HardwareInternational Business Awards Logo
  • Computer Software
  • Computer Services
  • Conglomerates
  • Consumer Products - Durables
  • Consumer Products - Non-Durables
  • Diversified Services
  • Electronics
  • Energy
  • Financial Services
  • Food & Beverage
  • Health Products & Services
  • Hospitality & Leisure
  • Internet/New Media
  • Insurance
  • Legal
  • Manufacturing
  • Materials & Construction
  • Media & Entertainment
  • Metals & Mining
  • Non-Profit Organizations
  • Real Estate
  • Retail
  • Pharmaceuticals
  • Telecommunications
  • Transportation
  • Utilities

Our Marketing Campaign of the Year - Specialty Categories include:

  • Business-to-Business Advertising Campaign of the Year
  • Business-to-Business Marketing Campaign of the Year
  • Consumer Advertising Campaign of the Year
  • Consumer Marketing Campaign of the Year
  • Mobile Marketing Campaign of the Year
  • Online Marketing Campaign of the Year
  • Retail/Merchandising Marketing Campaign of the Year
  • Small-Budget Marketing Campaign of the Year (<$3 million / €5 million)
  • Viral Marketing Campaign of the Year

Our communication award categories include:

  • Marketing Department of the Year
  • Marketing Team of the Year
  • Marketing Executive of the Year

Want more communications awards? There are a number of other IBA categories that should be of interest to marketing professionals, including many of the annual report awards and other literature categories, website awards categories, app awards categories, video awards categories, and live event awards categories.

Tags: communications awards, business awards, live event awards, video awards, website awards, corporate literature awards, marketing awards, International business awards, communication award, annual report awards, marketing campaign of the year, best marketing, marketing award

How Marketing Award Winner Emirates NBD Became the Leading Bank in the UAE

Posted by Liz Dean on Tue, Feb 07, 2012 @ 10:38 AM

Emirates NBD, a United Arab Emirates bank, won the Stevie® Award for Marketing Department of the Year in the marketing awards categories of The 2011 International Business Awards.  (The 2012 IBAs are now accepting entries. Get your entry kit here and submit your entries by the 11 April early-bird deadline for discounted fees.) Here we outline their innovative 360-degree marketing approach to building the leading banking brand in the UAE.

Launched in November 2009, Emirates NBD had two objectives:

  • become the leading banking brand in the UAE by 2010 and,
  • become a top 100 global banking brand by 2013.

With the world in the middle of a financial crisis, however, the timing was a little challenging.

Overcoming Challenges
In order to accomplish the bank’s objective of becoming a leading UAE banking brand, the Emirates NBD Group Marketing department had to build a new and powerful brand value proposition.

Based on market research of over 1,200 respondents across the Emirates, Group Marketing developed the “Enriched Banking Experience” as the reference frame for all its marketing activities. This value proposition is all about providing customers with the best possible banking experience, while at the same time engaging them in experiences beyond banking through a stronger emotional appeal.

360-Degree Marketing ApproachVikram Krishna
Led by Vikram Krishna, Head of Group Marketing at Emirates NBD, the marketing division was responsible for developing an innovative 360-degree marketing approach to implement the bank’s value proposition across all customer touch-points.

The 360-degree marketing activities included:

1. Customer Insights
Emirates NBD transitioned into an organization driven by its customers’ insights with:

• New internal publications to inform management about business/brand news, competition insights, innovations;
• Regular market research to support all major business decisions;
• A comprehensive online brand value management system.

2. Product innovations
Emirates NBD launched a number of product innovations and linked them to experiences.  For example, its DNATA and Skywards credit cards made the travel experience for their users much more rewarding, and its Gold Certificates were linked to a concert by a famous Indian singer.

3. Digital Marketing
Emirates NBD gave its website a new look and feel, with new tools and content and improved search engine optimization (SEO).  There were tangible results from these improvements:

  • The bank became the second fastest-rising search term in the UAE on Google;
  • The number of visitors increased from 0.4 to 1.5 million per month within 18 months;
  • The newly designed website generated five times more leads.

4. Events & Sponsorships
Group Marketing carefully selected a number of events, based on the experience they provided, for Emirates NBD to sponsor. The 360-degree approach was applied by analyzing all potential customer touch points from A to Z.  Branding and interactions with the customers in different formats were based on this research.

5. Brand Activation
The ideal brand activation is where the brand becomes part of the customer experience. This was the case with Emirates NBD’s innovative branding of the Dubai Aquarium, a core attraction in Dubai Mall.

6. Internal Branding
A brand has to come to life from the inside out. A number of initiatives were started to transform all the banks 7,000 employees into brand ambassadors. One of them was an internal campaign called “I am Emirates NBD.” Six employees who best represented the bank’s core values were featured in the campaign.

7. External Communications
Group Marketing launched a major advertising campaign called “Truth and Reality.” The campaign implemented the bank’s value proposition: Truth is a fact linked to a banking experience, whereas reality is what people make of it—and their personal experience beyond banking. 

The results of this campaign were that:

  • 90% of people in the bankable UAE population saw the ad
  • 44% responded to the ad
  • 6% became new Emirates NBD customers

Achieving Aspirations
Using the 360-degree marketing approach to implement its new brand value proposition, Emirates NBD has successfully reached its objective of becoming the No. 1 banking brand in the UAE. In the YouGov BrandIndex (a widely used tracking tool in the UAE) Emirates NBD improved its score from 17 to 26, while its competitors stayed at around 16.

According to The Banker magazine, Emirates NBD increased its brand value by US $295 million. It is now ranked in 130th position globally, and in first position in the UAE.

“We in Group Marketing are immensely proud that our efforts at building the leading banking brand in the region have succeeded in positioning Emirates NBD on a par with brands of international distinction,” said Krishna. "The past year has been a particularly successful one for Emirates NBD with many national, regional, and international awards, among which the coveted Stevie Award stands out. This award is a recognition of the effectiveness of our brand strategy and an important step forward into the international arena.”

About Vikram Krishna:
Vikram Krishna is Head of Group Marketing at Emirates NBD. He is a senior banking professional with in-depth knowledge of Retail Banking, Retail Assets, and Mortgages. Krishna has a rich and varied sales and marketing experience across financial products and brands.  Before joining Emirates NBD, Krishna was Senior Vice President Marketing-Retail Assets at HSBC India. Prior to that, Krishna held the post of Vice President, Head of Mortgages for North India at CitiFinancial. Communicate Magazine (in association with Advertising Age) recently named Krishna one of the 50 most powerful media, advertising, and marketing executives in the Middle East.Krishna has a bachelor’s degree in Mathematical Studies from Delhi University and an MBA in marketing from Bharatidasan University, Tiruchirappalli, India.

About Emirates NBD:
Emirates NBD is a leading banking Group in the region with over 133 branches and over 750 ATMs and SDMs in the UAE. Emirates NBD employs more than 7.000 employees with over 50 nationalities. The Group has operations in the UAE, the Kingdom of Saudi Arabia, Qatar, Singapore, the United Kingdom, and Jersey (Channel Islands), and representative offices in India and Iran. For more information go to www.emiratesnbd.com/en/.

Tags: marketing awards, International business awards, stevie award, Emirates NBD, Vikram Krishna, best marketing, marketing award

Marketing Awards Judges in The 2011 International Business Awards

Posted by Michael Gallagher on Wed, Aug 03, 2011 @ 03:20 PM

This week we're recognizing the contributions of the more than 200 professionals worldwide who participated in the judging process of The 2011 (8th annual) International Business Awards.  We're already recognized the preliminary judges and the PR awards category judges.  And today we honor the contribution of the final judging committee for the marketing awards categories.

Members of the marketing awards judging committee this year included:

Sanga Bunchongprasert, Director, Nielsen Thailand, Bangkok, Thailand
Chaiyod Chirabowornkul, Senior VP - Head of Distribution Division, Total Access Communication, PLC, Bangkok, Thailand
Dr. Rojanasak Chomvilailuk, University of the Thai Chamber of Commerce, Bangkok, Thailand
Waraporn Kulsawatpakdee, Managing Director, Integrated Communication Co., Ltd., Bangkok, Thailand
Montira Limpanarom, Executive Director, Sony Music Entertainment Operating (Thailand) Co., Ltd., Klongton, Thailand
Somporn Mauthorn, General Manager, Spicy H Co., Ltd., Bangkok, Thailand
Teeraphan Totachawattana, Senior Managing Director, Dentsu (Thailand) Ltd., Bangkok, Thailand

Praphan PhornthanavarsitThe committee was chaired and formed by Praphan Phornthanavarsit, Chief Operating Officer, Thai Yamaha Motor Co., Ltd., Samutprakarn, Thailand

The average scores of Praphan and his committee determined this year's Stevie Award winners in the following categories:

  • Marketing Department of the Year
  • Marketing Team of the Year
  • Marketing Executive of the Year
  • Marketing Campaign of the Year for a Product
  • Marketing Campaign of the Year for a Service

Among the marketing award winners in this year's IBAs are Accenture, Doosan Heavy Industries & Construction, Emirates NBD, Finansbank A.S., and Jeju Free International City Development Center.  See the full list here.

What do you think of this year's IBA marketing awards judging panel and their choices?

Tags: marketing awards, International business awards, stevie awards, IBAs, marketing award