Stevie-winner Bigleaf Networks specializes in optimizing internet performance for businesses through a cloud-first SD-WAN (Software-Defined Wide Area Network) solution.
Their technology focuses on ensuring reliable internet connectivity by dynamically managing and prioritizing network traffic, which is crucial for businesses dependent on cloud-based applications. Bigleaf's solution detects and mitigates network issues automatically, providing consistent performance and reducing downtime for critical business operations.
The company serves various industries with a plug-and-play setup that requires minimal IT intervention, making it accessible to businesses without extensive technical expertise. Bigleaf's services include real-time traffic analysis, automated failover, and load balancing across multiple ISP connections. This approach ensures optimal internet performance and reliability, allowing businesses to maintain productivity and efficiency even during network disruptions or heavy usage periods.
Bigleaf has built a reputation for providing network optimization solutions. It offers dynamic Quality of Service (QoS) and intelligent internet traffic load balancing services designed to guarantee optimal performance for essential internet and cloud applications. Their commitment to innovation and excellence has led to the delivery of cutting-edge solutions that meet the evolving needs of modern businesses.
Founded on the goal of revolutionizing internet connectivity, Bigleaf has successfully optimized network performance for businesses of all sizes across various industries. Their dynamic QoS and intelligent traffic load balancing services ensure uninterrupted access to essential applications, enhancing productivity and driving business growth.
Since July 2021, Bigleaf has achieved significant milestones in customer service, evidenced by impressive G2 ratings and reviews. These ratings highlight the company's dedication to delivering exceptional customer service and satisfaction. Bigleaf boasts a 98% gross customer retention rate and an outstanding 114% net retention rate, demonstrating its success in retaining and expanding its customer base through effective service and support.
These achievements underscore Bigleaf's focus on prioritizing customer satisfaction and providing value-added solutions tailored to client needs. Through its proactive approach to customer service and commitment to excellence, Bigleaf Networks has solidified its reputation as a trusted partner and industry leader in delivering exceptional customer experiences.
Bigleaf Networks won a Bronze Stevie® Award for Customer Service Success - Technology Industries in the 2024 Stevie Awards for Sales & Customer Service.
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