--- title: "E-commerce Findability: Searchspring’s Agile Solution for Online Retail" description: Elevating e-commerce findability, Stevie Award winner Searchspring's agile site search, merchandising, and product recommendation solution gets the right product to the right person at the right time, creating the ultimate shopper experience. image: https://blog.stevieawards.com/hubfs/22%20Spotlight_eNL%20rectangle-3-2.jpg --- [![stevie-awards-full-logo](https://blog.stevieawards.com/hs-fs/hubfs/Stevie%20Awards%20Blog%20Theme%20Files/stevie-awards-full-logo.png?width=347&height=70&name=stevie-awards-full-logo.png "stevie-awards-full-logo")](http://stevieawards.com) Click to View Posts by Stevie® Awards Categories # E-commerce Findability: Searchspring’s Agile Solution for Online Retail Posted by [Amanda Del Signore](https://blog.stevieawards.com/blog/author/amanda-del-signore) on Thu, Aug 03, 2023 @ 01:34 PM ![Amanda Del Signore](https://app.hubspot.com/settings/avatar/f262570a31a1068aa53830f20ca581fb) - [Tweet](https://twitter.com/share) ![22 spotlight Square-9-3](https://blog.stevieawards.com/hs-fs/hubfs/22%20spotlight%20Square-9-3.jpg?width=305&height=305&name=22%20spotlight%20Square-9-3.jpg)Stevie-winner [Searchspring](https://searchspring.com/) is an agile site search, merchandising, and product recommendation solution taking e-commerce findability to the next level. Searchspring enables brands to get the right product, to the right person, at the right time. Searchspring was founded in 2007 in Colorado Springs with a vision of creating a platform that would provide state-of-the-art site search and merchandising to online retailers. It was soon discovered there was a huge demand for this technology due to gaps in native e-commerce platforms. At its core, Searchspring is dedicated to helping brands deliver the ultimate shopper experience through its search, merchandising, and personalization platform. To accomplish this mission, the company has prioritized the success of its clients and growing a team that fully supports and understands the needs of merchants. Since its early days, Searchspring created separate customer support and customer success teams designed to address clients’ technical and strategic needs, respectively. The support team works on the technical complexities of the solution. The success team provides strategic guidance on how to deliver the right product to the right person at the right time. Together, the teams collaborate and ensure they provide best-in-class service, serving nearly 1,500 brands in the past 15 years. Searchspring’s teams are motivated by serving clients’ strategic needs first, rather than the bottom line. When clients see that Searchspring’s customer support team has no underlying motives to sell more solutions, clients have greater trust in Searchspring’s solutions and the company overall.  Searchspring’s team is also trained to approach each client uniquely. While many other teams take a cookie-cutter approach for all clients, Searchspring’s team treats each client’s site individually. ![SearchSpring](https://blog.stevieawards.com/hs-fs/hubfs/SearchSpring.jpg?width=517&height=259&name=SearchSpring.jpg) Another key factor to Searchspring’s success is bringing good people to the company. Searchspring knows that to provide the best customer experience to brands, the company needs to hire the right people for its clients. Searchspring does this by hiring slowly, which ensures it builds a team that has both retail and e-commerce experience, as well as diverse skill sets. Searchspring’s team members truly understand the shopping journey, which enables them to help clients create the best e-commerce experience for customers like. **Since Winning a Stevie **Recently, Searchspring has experienced exponential growth by investing in its product, process, and team. In 2022, Searchspring signed over 250 new customers and secured an investment from PSG, a leading growth equity firm. To maximize the reach and success of its product portfolio, Searchspring expanded its leadership team to include a new chief customer officer, chief technology officer, and senior vice president of global sales. In response to the company’s steadfast pursuit of customer satisfaction, Searchspring was recognized by several award programs since submitting for the Stevie® Awards, including *San Antonio Business Journal’s* Business of the Year. **Searchspring won a Bronze Stevie Award for Front-Line Customer Service Team of the Year - Technology Industries in the 2023 Stevie Awards for Sales & Customer Service.** **Interested in entering the 2024 **[**Stevie Awards for Sales & Customer Service**](http://www.stevieawards.com/hr)**? ** **[![Request the Entry Kit](https://no-cache.hubspot.com/cta/default/35655/7a92f16f-b38e-4cc7-bd8b-a8ec47c9421e.png)](https://cta-redirect.hubspot.com/cta/redirect/35655/7a92f16f-b38e-4cc7-bd8b-a8ec47c9421e)** Topics: [Steve Awards for Sales and Customer Service](https://blog.stevieawards.com/blog/topic/steve-awards-for-sales-and-customer-service) ### Request an entry kit for one or more of the stevie awards programs [Remove my information](https://blog.stevieawards.com/blog/e-commerce-findability-searchsprings-agile-solution-for-online-retail#) Entry kit will be sent to you by email. We don't sell or disclose email addresses. Review our [privacy policy.](https://blog.stevieawards.com/blog/e-commerce-findability-searchsprings-agile-solution-for-online-retail#) ### Recent Articles ![Die Klimaschutz-Kategorien der German Stevie® Awards 2026](https://blog.stevieawards.com/hubfs/GSA2023/GSA23-Climate-Social.jpg) On July 3, 2026 ### [Die Klimaschutz-Kategorien der German Stevie® Awards 2026](https://blog.stevieawards.com/blog/die-klimaschutz-kategorien-der-german-stevie-awards-2026?hsLang=en-us) Tags: [German Stevie Awards](https://blog.stevieawards.com/blog/topic/german-stevie-awards), [Kategorien](https://blog.stevieawards.com/blog/topic/kategorien), [German Stevie Awards 2026](https://blog.stevieawards.com/blog/topic/german-stevie-awards-2026) ![Women|Future Webinar Recap: Future-Proofing Your Organization using an AI Strategy](https://blog.stevieawards.com/hubfs/wfw26/June%20Horizontal%20(2).png) On June 29, 2026 ### [Women|Future Webinar Recap: Future-Proofing Your Organization using an AI Strategy](https://blog.stevieawards.com/blog/future-proofing-your-organization-key-strategies-for-building-an-ai-ready-business?hsLang=en-us) Tags: [stevie awards for women in business](https://blog.stevieawards.com/blog/topic/stevie-awards-for-women-in-business), [Women Future Conference](https://blog.stevieawards.com/blog/topic/women-future-conference), [women future webinars](https://blog.stevieawards.com/blog/topic/women-future-webinars) ### Posts by Tag - [American business awards (351)](https://blog.stevieawards.com/blog/topic/american-business-awards) - [business awards (316)](https://blog.stevieawards.com/blog/topic/business-awards) - [stevie awards (271)](https://blog.stevieawards.com/blog/topic/stevie-awards) - [International business awards (248)](https://blog.stevieawards.com/blog/topic/international-business-awards) - [stevie awards for women in business (175)](https://blog.stevieawards.com/blog/topic/stevie-awards-for-women-in-business) - [customer service awards (172)](https://blog.stevieawards.com/blog/topic/customer-service-awards) - [Asia-Pacific Stevie Awards (152)](https://blog.stevieawards.com/blog/topic/asia-pacific-stevie-awards) - [marketing awards (145)](https://blog.stevieawards.com/blog/topic/marketing-awards) - [PR awards (143)](https://blog.stevieawards.com/blog/topic/pr-awards) - [women awards (137)](https://blog.stevieawards.com/blog/topic/women-awards) - [sales awards (125)](https://blog.stevieawards.com/blog/topic/sales-awards) - [hr awards (114)](https://blog.stevieawards.com/blog/topic/hr-awards) ### Posts by Month - [July 2026 (1)](https://blog.stevieawards.com/blog/archive/2026/07) - [June 2026 (10)](https://blog.stevieawards.com/blog/archive/2026/06) - [May 2026 (4)](https://blog.stevieawards.com/blog/archive/2026/05) - [April 2026 (9)](https://blog.stevieawards.com/blog/archive/2026/04) - [March 2026 (6)](https://blog.stevieawards.com/blog/archive/2026/03) - [February 2026 (7)](https://blog.stevieawards.com/blog/archive/2026/02) - [January 2026 (4)](https://blog.stevieawards.com/blog/archive/2026/01) - [December 2025 (2)](https://blog.stevieawards.com/blog/archive/2025/12) - [November 2025 (8)](https://blog.stevieawards.com/blog/archive/2025/11) - [October 2025 (7)](https://blog.stevieawards.com/blog/archive/2025/10) - [September 2025 (10)](https://blog.stevieawards.com/blog/archive/2025/09) - [August 2025 (8)](https://blog.stevieawards.com/blog/archive/2025/08) [![American Business Awards](https://blog.stevieawards.com/hs-fs/hubfs/ABA_HC_0220.png?width=1800&height=416&name=ABA_HC_0220.png "American Business Awards")](https://aba.stevieawards.com) [![Stevie Awards for Great Employers](https://blog.stevieawards.com/hubfs/SAGE_HC_0220.png "Stevie Awards for Great Employers")](https://hr.stevieawards.com) [![Asia-Pacific Stevie Awards](https://blog.stevieawards.com/hs-fs/hubfs/APSA_HC_0220.png?width=1800&height=533&name=APSA_HC_0220.png "Asia-Pacific Stevie Awards")](https://asia.stevieawards.com) [![Stevie Awards for Sales & Customer Service](https://blog.stevieawards.com/hubfs/SASCS_v2_HC_0220.png "Stevie Awards for Sales & Customer Service")](https://sales.stevieawards.com) [![International Business Awards](https://blog.stevieawards.com/hubfs/IBA_HC_0220.png "International Business Awards")](https://iba.stevieawards.com) [![German Stevie Awards](https://blog.stevieawards.com/hs-fs/hubfs/GSA_HC_0220.png?width=1800&height=539&name=GSA_HC_0220.png "German Stevie Awards")](https://gsa.stevieawards.com) [![Middle East & North Africa Stevie Awards](https://blog.stevieawards.com/hs-fs/hubfs/MENASA_H_0420.png?width=1800&height=532&name=MENASA_H_0420.png "Middle East & North Africa Stevie Awards")](https://mena.stevieawards.com) [![Stevie Awards for Women in Business](https://blog.stevieawards.com/hubfs/SAWIB_HC_0220.png "Stevie Awards for Women in Business")](https://women.stevieawards.com) [![Stevie Awards for Technology Excellence](https://blog.stevieawards.com/hs-fs/hubfs/SATE-HC.png?width=2000&height=596&name=SATE-HC.png "Stevie Awards for Technology Excellence")](https://tech.stevieawards.com) [![Women Future Webinars](https://blog.stevieawards.com/hs-fs/hubfs/WFC25/WFC%20WEBINARS%20LOGO.png?width=1800&height=810&name=WFC%20WEBINARS%20LOGO.png "Women Future Webinars")](https://women.stevieawards.com/webinars) [![Stevie Awards](https://blog.stevieawards.com/hs-fs/hubfs/StevieAwards_EmblemLogo_C_0220-1.png?width=100&height=128&name=StevieAwards_EmblemLogo_C_0220-1.png "Stevie Awards")](https://www.stevieawards.com) --- Questions? Problems? [Contact Us.](https://stevieawards.com/contact) Read Our [Privacy Policy](https://stevieawards.com/refund-delivery-policy) Copyright © 2026 Stevie Awards, Inc. All Rights Reserved. American Business Awards and International Business Awards are registered trademarks of Stevie Awards, Inc.