--- title: IT Awards | technology innovation description: technology innovation | The IT awards blog of the Stevie Awards, the world's premier business awards programs. --- [![stevie-awards-full-logo](https://blog.stevieawards.com/hs-fs/hubfs/Stevie%20Awards%20Blog%20Theme%20Files/stevie-awards-full-logo.png?width=347&height=70&name=stevie-awards-full-logo.png "stevie-awards-full-logo")](http://stevieawards.com) Click to View Posts by Stevie® Awards Categories ## [How a Technology Innovation Winner Helps Reduce Crime in the UAE](https://blog.stevieawards.com/it-awards/bid/73591/How-a-Technology-Innovation-Winner-Helps-Reduce-Crime-in-the-UAE) Posted by [Liz Dean](https://blog.stevieawards.com/it-awards/author/liz-dean) on Fri, Mar 23, 2012 @ 04:40 PM - [Tweet](https://twitter.com/share) [*Abu Dhabi Police - General Headquarters*](http://www.stevieawards.com/pubs/iba/awards/408_2651_21482.cfm)* of Abu Dhabi, United Arab Emirates, won a **Stevie® Award for *[*IT Team of the Year*](http://www.stevieawards.com/pubs/iba/awards/408_2214_20883.cfm)* in the *[*information technology award*](http://www.stevieawards.com/pubs/iba/awards/408_2214_20883.cfm)* categories of The 2011 *[*International Business Awards*](http://www.stevieawards.com/iba/)*, **the world's premier*[* business awards*](http://www.stevieawards.com/pubs/iba/awards/171_695_3021.cfm)* program. **(The 2012 IBAs are now open for entries. *[*Request your entry kit here*](http://www.stevieawards.com/pubs/iba/general/173_704_3149.cfm)* and submit entries by the April 11 early-bird deadline for discounted entry fees.)** Here we look at how** the *[*IT award*](http://www.stevieawards.com/pubs/iba/awards/408_2214_20883.cfm)* winning** team transformed the Abu Dhabi Police's (ADP) communications system. * ![Abu Dhabi Police](https://blog.stevieawards.com/hs-fs/file-13812878-jpg/images/adpol_logo_150-resized-600.jpg)**The Problem **Abu Dhabi Police's communication system was no longer keeping up with current security and [emerging technology](http://www.stevieawards.com/pubs/iba/awards/408_2214_20883.cfm) demands, leading to increased security risks. ADP's communication system had limited coverage, a lack of integration across all of Abu Dhabi, and an inadequate information security system, causing information leaks due to eavesdropping on police conversations. *** ***** The Project** The [IT awards](http://www.stevieawards.com/pubs/iba/awards/408_2214_20883.cfm) winning team, composed of four members with no less than ten years experience and previous knowledge of the current system, was given the task of updating ADP's system. The four had to research various solutions, select the best system, and monitor all of its development and operations.*  *The new system had to meet [technology innovations](http://www.stevieawards.com/pubs/iba/awards/408_2214_20883.cfm) including: - Ability of reducing processing time and increasing customer satisfaction, - Coverage of the Emirate's land and sea (95% coverage was initially targeted), and - Security for the protection of Police Operations privacy. **The Solution **After several inquiries and significant research, the [tech awards](http://www.stevieawards.com/pubs/iba/awards/408_2214_20883.cfm) winner decided to introduce TErrestrial Trunked RAdio (TETRA) as ADP's new communications system. TETRA's capabilities include: **** - Collective voice communications, - Wireless telephony, and - Data services. **The Results **Through ADP's introduction of TETRA, the communications system has become the first integrated wireless system in the Arab world. TETRA has contributed to better crime control and safer roads - advancing the UAE to the 11th most reliable police force in the world according to the 2011 World Economic Report. ADP's TETRA system has helped the police force in several ways, including: - Automatically identifying the location of the police patrols and the person making the call. - Automatically identifying the location of chased cars and illegal drivers. - Allowing decisions to be made on site without having to be in the command and control center. - Enabling coordination between paramedics and victims. Other benefits include: - The TETRA communication system is a cost-effective system reducing maintenance costs by 32.9% - TETRA has contributed to higher customer satisfaction:             o  Customer satisfaction with the security levels reached 94.8%             o  Satisfaction of businessmen with the security levels reached 97.5% - Crimes per 1,000 residents was reduced to 0.6 % - Percentage of solved crimes reached 96.6% - Current coverage: 98% of Abu Dhabi - Since its implementation, there have been 0 security violations - Satisfaction with the clarity of the voice is 100% - Availability of communication channels when calling: 98.47% **About Abu Dhabi Police **The Abu Dhabi Police - General Headquarters is located in Abu Dhabi, United Arab Emirates. The police department strives to make a safer society by preserving stability, reducing crime and contributing justice to the general public. The force values are integrity, honesty and respect for all human rights. The force serves with responsibility, tact, kindness and promotes teamwork and recognition of the contributions of both individuals and teams on the force. 0 Comments [Click here to read/write comments](https://blog.stevieawards.com/it-awards/bid/73591/How-a-Technology-Innovation-Winner-Helps-Reduce-Crime-in-the-UAE#comments-listing) Topics: [IT team of the year](https://blog.stevieawards.com/it-awards/topic/it-team-of-the-year), [information technology award](https://blog.stevieawards.com/it-awards/topic/information-technology-award), [business awards](https://blog.stevieawards.com/it-awards/topic/business-awards), [International business awards](https://blog.stevieawards.com/it-awards/topic/international-business-awards), [it awards](https://blog.stevieawards.com/it-awards/topic/it-awards), [it award](https://blog.stevieawards.com/it-awards/topic/it-award), [tech awards](https://blog.stevieawards.com/it-awards/topic/tech-awards), [technology innovation](https://blog.stevieawards.com/it-awards/topic/technology-innovation), [emerging technology](https://blog.stevieawards.com/it-awards/topic/emerging-technology), [technology innovations](https://blog.stevieawards.com/it-awards/topic/technology-innovations), [Abu Dhabi Police](https://blog.stevieawards.com/it-awards/topic/abu-dhabi-police) ### Request an entry kit for one or more of the stevie awards programs [Remove my information](https://blog.stevieawards.com/it-awards/topic/technology-innovation#) Entry kit will be sent to you by email. 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