4 Tips for Improving ROI, From a Marketing Awards Winner

Posted by Liz Dean on Thu, Nov 17, 2011 @ 05:28 PM

Aprimo of Indianapolis, Indiana, won the Stevie Award for Best Marketing Solution-New Version in the 2011 Stevie Awards for Sales & Customer Service, the world's top sales awards and customer service awards. (Entries for the 2012 Sales & Customer Service Awards are now being accepted.) Here we look at what Aprimo has achieved in the niche area of Integrated Marketing Management.

Unlocking the Value in Online Data
AprimoCommenting on the recent acquisition by Teradata of Stevie Award-winning marketing software and services company Aprimo, Suresh Vittal of Forrester Research highlighted the increasing importance of Integrated Marketing Management: “Besides being a growth category—our last forecast estimated that this market is growing at roughly 17%—campaign management is mission critical. It is the fundamental technology that allows marketers to use customer data to develop relevant, multichannel communications.

“Simply put, it unlocks the value in customer data. This is particularly timely given the unprecedented growth in data volumes, driven primarily by the popularity of online, social, and mobile channels.”

A Single Marketing Solution
It’s clear that today’s marketing professional has to deal with many challenges, not the least of which are the number of new social media channels that appear on an almost daily basis. He or she also experiences the demoralizing effect of churn in senior marketing positions and the constant pressure to improve return on investment (ROI) while doing more with less.

With its aim to be a catalyst of marketing innovation, in 2010 Aprimo added to its suite of Integrated Marketing Management solutions by introducing Aprimo Marketing Studio®.   According to Bill Godfrey, co-founder of Aprimo: “From day one, Aprimo's vision has been to give B2B and B2C marketers a single solution to integrate all of their marketing, including people, processes, channels, and technology.”

Aprimo Marketing Studio® On Demand
Four of the ways that Aprimo Marketing Studio® (AMS) On Demand can help marketers to improve their ROI are by:

  1. Accelerating time to market for revenue-generating campaigns, product launches, and strategic brand initiatives;
  2. Enabling smarter decisions across the enterprise by leveraging data to
    gain insights, recognize emerging opportunities, and respond quickly;
  3. Optimizing and delivering successful campaigns seamlessly across all digital
    channels; and
  4. Streamlining operations to drive more effective marketing.

A Complete View
Aprimo takes a holistic view of marketing from the planning and operational stage through execution to reporting and optimization. AMS™ On Demand supports this approach as it allows customers to keep all online and offline marketing activities, the associated attachments, supporting documents, costs, and marketing assets in one knowledge base.

This complete view is required to evaluate a company’s marketing portfolio, manage resources, and optimize marketing ROI. AMS™ On Demand helps to create a true partnership between various departments in an organization, which in turn makes companies more efficient.

Aprimo Mobile
In the past year, Aprimo also launched a new offering, Aprimo Mobile, which
enables marketers to manage critical initiatives like campaigns, activities and
reports generated in AMS™ On Demand from any smartphone device, including the iPad™, iPhone®, and BlackBerry® and DROID™ devices.  This is the first mobile marketing solution that lets marketers keep campaigns moving, regardless of location, and make better, more informed decisions from the road.

Global Marketing
Aprimo’s cloud-based Integrated Marketing Management solutions now have more than 150,000 professional users worldwide, including over one third of Fortune 100 companies and nearly one quarter of Global 100 companies, more than all other integrated marketing software vendors combined.

Merger with Teradata
In January 2011, Aprimo was acquired by Teradata, a company focused on data warehousing and enterprise analytics.  Aprimo co-founder Bill Godfrey commented: “[The acquisition] is a significant step forward in our successful journey in being the recognized leader of Integrated Marketing Management solutions. The combination of our teams and solutions will enable us to continue accelerating growth, fueling innovation for our customers, and rapidly expanding our global presence. With these combined assets, we look forward to delivering world-class applications that will greatly benefit our customers and partners, and provide a vibrant environment for Aprimo’s team.”

Aprimo will remain located in Indianapolis.

About Bill Godfrey:
William (Bill) Godfrey is the visionary driving Aprimo's strategic direction and integration with Teradata Corporation. In 1998, he co-founded Aprimo as the first software company focused on digitizing the end-to-end marketing value chain. Under Bill’s leadership, Aprimo has created the market now known as Integrated Marketing Management. His passion for customer success and innovative solutions has led to Aprimo's continuing market leadership as rated by Gartner, Forrester Research, and other top research firms.

About Aprimo:
Aprimo, a Teradata company, is a leading global provider of marketing software and services that enhance the productivity and performance of marketing organizations. Through the use of Aprimo’s integrated marketing software—Aprimo Marketing Studio® for B2C, Aprimo Marketing Studio® for B2B, and Aprimo® Relationship Manager—marketers can integrate their organizations, get control of budget and spend, eliminate internal silos with streamlined workflows, and execute innovative multi-channel campaigns to drive measurable return on investment. Founded in 1998, Aprimo is headquartered in Indianapolis with offices worldwide. For more information call +44 (0)121 380 1670 or visit www.aprimo.com.

About Teradata:
Teradata Corporation, Aprimo’s parent company, is the world’s largest company focused on raising intelligence through big data analytics, data warehousing, and integrated marketing management. Teradata acquired Aprimo in January 2011. For more information, visit www.Teradata.com.

Topics: sales excellence, marketing awards, customer service excellence, The Stevie Awards for Sales & Customer Service, Sales & Customer Service