Sales Awards Blog

The following professionals participated in the preliminary-round judging of the 2013 Stevie® Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals. Their average scores determined the 2013 Finalists in the customer service awards, contact center awards, and sales awards categories.  This year's Stevie Awards winners will be announced at our annual awards gala at the Paris Hotel in Las Vegas, NV, on Monday February 25. Learn more about the event and reserve your table today. We thank our judges for their enthusiasm, time, and insights.

Ahmed Al Hai, BRM Specialist, ADCO, Abu Dhabi, United Arab Emirates 
Cheryl Alaniz, Director, Member Services Grocery, HBC/GM, NFR, & Frozen, Topco Associates LLC, Skokie, IL, United States               
Kenneth Amormino, Director of Call Center Operations, Time Warner Cable, Charlotte, NC, United States               
Joann Amoroso, Manager, Client Support Services, Dean Evans and Associates, Centennial, CO, United States  
Paul Bilodeau, VP Sales & Marketing, The Brooks Group, Greensboro, NC, United States               
Greg Brink, Marketing Services Manager, Search Optics, Ferndale, MI, United States               
Jim Brodo, Senior Vice President of Marketing, Richardson, Philadelphia, PA, United States        
Amanda Browning, Data Integrity Manager, Unitiv, Alpharetta, GA, United States               
Gregory Brush, VP, Sales, InsideView, San Francisco, CA, United States 
Ana Castellanos, VP, Chief Human Resources Officer, Oakwood Temporary Housing, Los Angeles, CA, United States      
Chris Cerbini, Staff Development and Quality Control Manager, North America, World Courier Inc., New Hyde Park, NY, United States   
Peter Chiarelli, Sales Manager, Cablevision, New York, United States    
Susan Cloutier, Operations Manager, Mayo Medical Laboratories, Rochester, MN, United States               
Jason Copeland, Senior Manager, National Sales Group, SurePayroll, Inc., Glenview, IL, United States    
Irene Corpuz, Senior Analyst, Change Masters International - MENA, Abu Dhabi, United Arab Emirates               
Brian Correia, Director, Sales & Client Services, Solstice Dental & Vision, Plantation, FL, United States               
Tom Cross, CEO, TECHtionary, Boulder, CO, United States            
Andrew Curtis, Manager, Product Specialists, iCIMS, Hazlet, NJ, United States   
Kelly Dantas, Media Director, SDI Distributor, Yonkers, NY, United States               
Robyn Davis, Owner, When I Need Help, Knoxville, TN, United States    
Brent Dierking, Director, Business Development/Strategic Planning, NorthStar EMS, Birmingham, AL, United States               
Alan Dowler, Operations Manager, Hamilton Jewelers, Princeton, NJ, United States       
Basil Dsouza, AVP, Customer Experience Management, Cactus Communications Pvt Ltd, Mumbai, India               
Eve Dumovich, CEO, Snowline Publishing, Ashford, WA, United States   
Annette Eland, Claims Customer Service Manager, Esurance, Rocklin, CA, United States               
Eric Engwall, President, E.G. Insight, Inc., St. Paul, MN, United States     
Richard Feinberg, Professor, Department of Consumer Sciences and Retailing, Purdue University, West Lafayette, IN, United States   
Cheretha Ferguson, Director of Marketing and Sponsorship, The J3 Agency, Pembroke Pines, FL, United States
Andrew J. “Flip” Filipowski, Executive Chairman & CEO, SilkRoad Technology, Winston Salem, NC, United States
Joey Fister, Director Emergency Recovery, Avaya, Plano, TX, United States         
Simone Fojut, Chief Editor, CallCenterProfi, Wiesbaden, GA, United States         
Stephen Giersch, Director Instructional Design, Marriott Vacations Worldwide, Orlando, FL, United States               
Gina Giordano, VP, Customer Feedback, Macy's, New York, NY, United States  
Abhishek Goel, Founder & Chief Customer Officer, Cactus Communications, Mumbai, India               
Karen Greco, Director, Business Optimization, Unified, New York, NY, United States               
Robert Gregory, VP of Customer Support, Media Temple, Culver City, CA, United States               
Jimmy Griffith, Director, Solution Center Operations, Assurant Solutions, Ft. Worth, TX, United States               
Shraddha Gurjar, Assistant Manager, Client Loyalty, Cactus Communications, Pvt Ltd, Mumbai, IN, United States 
Josh Hatala, Marketing Specialist, AIReS, Pittsburgh, PA, United States  
Brian Hayes, Customer Service Manager, PPC, East Syracuse, NY, United States
Peggy Heafey, Director, Intermediary Partner Care, Marriott Intl., Inc., Omaha, NE, United States            
Jane Henry, Owner, LOOMLAB, South Pasadena, CA, United States        
Paul Hoffman, President, WW Field Operations, Informatica, Redwood City, CA, United States  
Phillip Horvath, SVP, Professional Services, Merchant Partners, Redmond, WA, United States               
Tunde Hubina, Customer Care Director, UPC Direct, Howald, LA, United States          
Greg Ives, Director of Global Services, ChannelAdvisor, Morrisville, NC, United States    
Scott James, Program Manager, Member Advisory Center, Arizona State Retirement System, Phoenix, AZ, United States               
Joshua Johnson, Director of External Relations, Digital Talent Agents, Columbia, MO, United States               
JP Jones, Owner, Collipsis Web Solutions, Tulsa, OK, United States          
Molly Kapoor, Head of Customer Service, Birla Sunlife Mutual Fund, Mumbai, India        
JoAnn Kay, VP of Customer Service, GraduationSource, Port Chester, NY, United States               
James Koons, Support Team Manager, Listrak, Lititz, PA, United States 
Mike Krause, President, Sales Sense Solutions, Inc., Rochester, NY, United States           
Elzbieta Krawczynska, Quality Specialist & Trainer, Bank Zachodni WBK, Poznan, Poland
Rajesh Kumar, Assistant VP, Agency, Oman Insurance Company PSC, Dubai, United Arab Emirates          
Shane Lewis, Assistant VP of Sales, Sundance Vacations, Kennett Square, PA, United States               
Russell Lundstrom, COO, Southfork Ventures, Denver, CO, United States            
Mervat  Mansour, Quality Manager, Tawam Hospital, Al Ain, United Arab Emirates         
Wessam Massoud, Program Delivery Manager, Gov. Contact Centre, Abu Dhabi Systems & information Centre, Abu Dhabi, United Arab Emirates    
Akshay Masurekar, Associate Vice President, Training & Mentoring (Customer Delight Department), Cactus Communications Pvt. Ltd., Mumbai, India            
Maria Mattsson, Manager, Guest Services, Royal Caribbean International & Azamara Club Cruises, Miami, FL, United States               
Colin  McKillop, CEO, Butcher Enterprises, Windsor, ON, Canada              
Curtis McLaughlin, Customer Support Manager, AllClear ID, Austin, TX, United States     
Jay Mitchell, Managing Director, Motum, LLC, Irving, TX, United States  
Simona Mollova, CEO, Investment JSPK Credit Consult - JSK, Sofia, Bulgaria             
Brian Moriarty, Vice President North America Sales, General Cable, Highland Heights, KY, United States
Dave Morse, VP Customer Service, Location Based Technologies, Irvine, CA, United States         
Gina Musick, VP, IT Manager I US ITS Loan Loss Share, TD Bank, Fort Pierce, FL, United States               
Pat Mussieux, Founder, Wealthy Women Leaders, London, Canada       
Emily Nelson-Crain, VP of Member Services, Agility Recovery Solutions, Charlotte, NC, United States               
Whattkim Ong, Principal Consultant, Mamsa Consultants PTE LTD, Singapore, Singapore  
Lisa P Oswald, Vice President, Travelzoo, New York, NY, United States  
Mark O'Toole, Managing Director, Public Relations & Content Marketing, H|B, Newton, MA, United States         
Steve Pappageorge, Dean of the College of Continuing Education, New Programs and Outreach, DeVry Inc., Downers Grove, IL, United States               
Darry Pinto, Assistant Manager, Client Relations, Cactus Communications Pvt. Ltd., Mumbai, India           
Melanie Pope, Director, Australian National Paramedic Support Foundation, Aspley Qld, AL, Australia               
Churchill Prince, Founder & CEO, Sales Intellect Company, Chennai, India     
Mike Prusinski, Chief of Staff, Tiversa, Pittsburgh, PA, United States       
Janet Quadras, Sr. Manager, CRM, Cactus Communications, Mumbai, India         
Jesintha Rajaratnam, Managing Partner, Joje India Consultants-Finance & HR, Mumbai, India     
Dennis Reno, Vice President, Customer Portal Experience, Oracle, San Francisco, CA, United States               
Peter Rifkind, Director of Client Service, UltraLinq Healthcare Solutions, Inc, New York, NY, United States             
Elizaveta Rybinskaya, Customer Service Director, Quelle Russia, Moscow, Russian               
Scott Sachs, Sr. Director, Call Center Operations, Assurant, Wayne, PA, United States               
Russell Sarder, Chairman and CEO, NetCom Learning, New York, NY, United States               
Jodi Sawyer, Director, John Hancock, Boston, MA, United States              
Stu Schlackman, Owner, Competitive Excellence, Richardson, TX, United States
Paula Seeger, Supervisor, Customer Service, Hotline, University of Minnesota, Minneapolis, MN, United States               
Dan Seidman, CEO, GOT INFLUENCE?, Barrington, IL, United States         
Randy Selleck, Sr. Director, Call Center Operations, Assurant Solutions, Atlanta, GA, United States               
Bahar Sensoz, Customer Complaint Management Specialist, Turk Telekom, Istanbul, Turkey       
Bill Shelton, Senior Vice President, USHEALTH Advisors, Grapevine, TX, United States               
Ramin Shokrizadeh, Product Manager, FreshBooks, Toronto, ON, Canada            
Clayton Shold, President, Salesopedia, Oakville, Canada               
Donnovan Simon, Director, Customer Systems & Global Alignment, SMART Technologies, Calgary, Canada               
Manu Singh, Contact Center Manager, Dubai First, Dubai, United Arab Emirates               
Ravinder Singh, Director, Search Engine Marketing, Kulwant Advisory, Nairobi, Kenya 
Cate Sommervold, CEO, pharmaCline, Sioux Falls, SD, United States       
Calvin St Juste, Department Manager, CapitalOne, Laurel, MD, United States     
Tanja Steinbach, Bachelor of Science, Inxmail GmbH, Freiburg, Germany              
Andrzej Szczepaniak, Deputy Director, Central Settlement Services, Bank Zachodni WBK, Poznan, Poland             
Will Tarrant, Cofounder/Owner, Service Metrics Group, Plano, TX, United States               
Özge Tekalp, Director, Türk Ekonomi Bankasi A.S, Istanbul, TX, United States      
Bob Thomas, Director of Business Development, Prorizon, Kennesaw, GA, United States               
Kathy Townend, Product Manager, Europ Assistance, San Diego, CA, United States               
Sean Tracy, Director of Client Services, Property Insight, Carol Stream, IL, United States
Lillian Valdes, President, At Your Service Hospitality Strategic Quality Trai, Miami, FL, United States               
Heather Valentine, Vice President Global Sales, Thermo Fisher Scientific, Manakin Sabot, VA, United States               
Lori Van Dyke, Manager Customer Care, Access One Inc, Chicago, IL, United States        
Vincent Vanden Bossche, Managing Director, Call Communications, Ottenburg, Belgium              
Tina Vasile, Customer Care Manager, Safe2Drive, Rancho Santa Margarita, CA, United States     
Amy Veasley, Director of Call Center Operations, Assurant, Addison, TX, United States 
Dave Venance, Solution Architect, 4Point, Ottawa, Canada         
Madalina Vilau, Managing Partner, Expo Media, Bucharest, Romania      
Brian Ward, SVP Client Engagement, Stylesight, New York, NY, United States     
Glenn Wohl, eAwareness Manager, AT&T, Bridgewater, NJ, United States          
Nicolette Wuring, Managing Director, Customer Management Services, Amstelveen, Netherlands               
Julia Zamorska, VP of Corporate Communications, iolo technologies, Los Angeles, CA, United States               
Oleg Zeldin, CEO, Apex Berg Contact Center Consulting, Odintsovo, Russian          
Guo (Peter) Zijiang, COO & GM Assistant, Wuhan Kindstar Diagnostics Co., Ltd, Wuhan, China   

There are 13 sales awards categories specifically for departments in the 2013 (7th annual) Stevie® Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals. (All organizations and individuals worldwide are eligible to submit entries for sales awards and customer service awards. January 15, 2013 is the last day that late entries will be accepted; request your entry kit here.)

Our Sales Department of the Year categories include:

1. Sales Department of the Year - Computer Services
2. Sales Department of the Year - Computer Software
3. Sales Department of the Year - Computer Hardware
4. Sales Department of the Year – Distribution & Transportation
5. Sales Department of the Year - Financial Services
6. Sales Department of the Year – Healthcare, Pharmaceuticals, and Related Industries
7. Sales Department of the Year - Industrial & Manufacturing
8. Sales Department of the Year – Hospitality & Tourism
9. Sales Department of the Year  - Media & Entertainment
10. Sales Department of the Year – Public Services & Education
11. Sales Department of the Year - Services
12. Sales Department of the Year - Telecommunications
13. Sales Department of the Year – All Other Industries

Information required for entries in these categories include:

1. An essay of up to 500 words describing the nominee’s accomplishments since July 1, 2011. 
2. A brief biography (up to 100 words) of the leader of the nominated sales department.
3. Optional (but highly recommended), a collection of supporting files and web addresses that you may upload to our server to support your entry and provide more background information to the judges.

Our 2012 Gold Stevie® Award winners for Sales Department of the Year include: Carahsoft Technology Corp. (Computer Services), kCura (Computer Software), NetApp, Inc. (Computer Hardware), Hyundai Motor America (Distribution & Transportation), Zions First National Bank (Financial Services), PetRays Veterinary Telemedicine Consultants (Healthcare, Pharmaceuticals, and Related Industries), Boeing Commercial Airplanes (Industrial & Manufacturing), The Knowland Group (Hospitality & Tourism), Warner Bros. International Television Distribution (Media & Entertainment), Skillsoft Corporation (Public Services & Education), Olneya Restoration Group (Services), Vodafone Turkey (Telecommunications), and Crown Imports, LLC (All Other Industries).  

2013 honorees will be celebrated at the 7th annual awards banquet at Paris Las Vegas, Nevada, USA on February 25.

Not sure where to start? All sales and customer service entries are submitted directly online through your account. You can begin by registering here.

There are nine sales awards categories specifically for teams in the 2013 (7th annual) Stevie® Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals. (All organizations and individuals worldwide are eligible to submit entries for sales awards and customer service awards. The early-bird entry deadline, with discounted entry fees, is October 10; request your entry kit here.)

Our sales award categories specifically for teams include:

1. Global Sales Team of the Year
   Recognizing sales teams whose industry, client, or other focus has a global scope.
2. National Sales Team of the Year
   Recognizing sales teams whose industry, client, or other focus has a national scope.
3. Government Sales Team of the Year
   Recognizing sales teams whose charge is selling to government clients.
4. Field Sales Team of the Year
   Recognizing sales teams that obtain the majority of their business out of the office at face to face meetings with clients.
5. Telesales Team of the Year
   Recognizing sales teams that obtain the majority of their business by telephone.
6. Online Sales Team of the Year
   Recognizing sales teams that obtain the majority of their business via online and social media.
7. Sales Support Team of the Year
   Recognizing teams that provide administrative, logistical, or resource support to sales organizations.
8. Sales Operations Team of the Year
   Recognizing teams that help sales organizations to run effectively, efficiently and in support of business strategies and objectives.
9. Sales Management Team of the Year
   Recognizing the leadership teams of sales organizations for their achievements.

Information required for entries in these categories include:

1. An essay of up to 500 words describing the nominee’s accomplishments since July 1, 2011. 
2. A brief biography (up to 100 words) of the nominee.
3. Optional (but highly recommended), a collection of supporting files and web addresses that you may upload to our server to support your entry and provide more background information to the judges.

2013 honorees will be celebrated at the 7th annual awards banquet at Paris Las Vegas, Nevada, USA on February 25.

Submit your entries by October 10 and receive discounted entry fees! All sales and customer service entries are submitted directly online through your account. You can begin by registering here.

There are eight sales awards categories specifically for individuals in the 2013 (7th annual) Stevie® Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals. (All organizations and individuals worldwide are eligible to submit entries for sales awards and customer service awards. The early-bird entry deadline, with discounted entry fees, is October 10; request your entry kit here.)

Our sales award categories specifically for individuals include:

1. Senior Sales Executive of the Year
   Recognizing senior sales executives with titles such as Chief Sales Officer.  This category may also be used to recognize senior corporate executives for their role in driving sales achievements.
2. Worldwide Sales Executive of the Year
   Recognizing sales executives with responsibility for sales performance on a global level.
3. National Sales Executive of the Year
   Recognizing sales executives with responsibility for sales performance on a national level.
4. Sales Director of the Year
   Recognizing the achievements of sales directors at organizations of any size, of any type.
5. Sales Manager of the Year
   Recognizing the achievements of sales managers and sales professionals with a managerial role at organizations of any size, of any type.
6. Sales Operations Professional of the Year
   Recognizing sales executives and sales professionals with a managerial role for their achievements in managing sales organizations that run effectively, efficiently and in support of business strategies and objectives.
7. Sales Training or Education Professional of the Year
   Recognizing sales executives and sales professionals with a managerial role who manage, design, or deliver sales training or education in any aspect of work life.
8. Sales Representative of the Year
   Recognizing individual sales representatives for their personal contributions to organizations’ sales results.

Information required for entries in these categories include:

1. An essay of up to 500 words describing the nominee’s accomplishments since July 1, 2011. 
2. A brief biography (up to 100 words) of the nominee.
3. Optional (but highly recommended), a collection of supporting files and web addresses that you may upload to our server to support your entry and provide more background information to the judges.

The 2012 Stevie Awards for Sales and Customer Service were celebrated in Las Vegas, NV, USA. 2011 honorees included: Adam Bain, Chief Revenue Officer, Jim Farley, Group VP for Global Marketing, Sales and Service, Weiming Soh, Director of Volkswagen Passenger Cars brand sales in China and the ASEAN region, Rob Jeppsen, SVP Commercial Sales, Zions Bank, Marina Totalca, Channel Sales Executive, Allan Rubin, Area Sales Engineering Leader, Avaya Southeast, and Mitsue Lincicum, Waikiki International Frontline Sales Agent.

2013 honorees will be celebrated at the 7th annual awards banquet at Paris Las Vegas, Nevada, USA on February 25.

Not sure where to start? All sales and customer service entries are submitted directly online through your account. You can begin by registering here.

The entry kit for the 2013 (7th annual) Stevie® Awards for Sales & Customer Service is now available. These are the world's top honors for contact center, customer service, business development, and sales professionals. All organizations and individuals worldwide are eligible to submit entries for sales awards and customer service awards.

Review the entry kit now -you'll find it online, here: http://www.stevieawards.com/pubs/entrykits/SASCS/SASCS13EntryKit.html

The entry kit contains all of the information you'll need to be able to prepare and submit entries to this year's awards.

The early-bird entry deadline, with discounted entry fees, is October 10. The final entry deadline is November 14, but late entries will be accepted through January 15 with payment of a late fee.

There's a lot that's new and different for the awards this year including new categories such as Best Use of Technology in Sales and Contact Center Manager of the Year. We've also added The Top 10 Awards, a new feature of the Stevie Awards for Sales & Customer Service that will honor the ten organizations that submit the best body of work to the competition. To learn more about what's new and different for 2013, click here.

The Stevie Awards for Sales & Customer Service feature a wide variety of categories to recognize best sales practices and customer service excellence including:

• Individual Sales Professionals
• Sales Teams
• Sales Achievements
• Sales Departments
• Individual Contact Center/Customer Service Professionals
• Customer Service/Contact Center Teams
• Customer Service Achievements
• Customer Service Departments
• New Products & Services
• Solution Providers
• and More

See all sales and customer service awards categories here.

Don't hesitate to contact us with your questions about how to participate in the 2013 Stevie Awards for Sales & Customer Service.