Kirby Wadsworth, Vice President of Global Marketing for F5 Networks, is Chair of the final judging committee for the marketing awards categories of The 2012 American Business Awards. (The final entry deadline for 10th Annual ABAs, the premier business awards program in the U.S.A., is April 25; request your entry kit now.) Here Kirby shares best marketing tips for business-to-business marketing.

What are your top 3 tips on how to make your mark in business-to-business marketing?

1. Align marketing and sales efforts into one holistic effort. 
   Marketing must start a conversation that sales is ready and willing to carry to conclusion.  Success here requires alignment of targets, content, training, process, and compensation systems. Research proves that companies that focus on sales and marketing alignment outperform those that allow the two functions to operate orthogonally.

2. Measurement is the basis for alignment. 
   Marketing operations should be your first investment. Fill this group with experts in data analysis who are fully up to speed on modern marketing automation systems. Don’t be afraid of what you find initially. Measurement allows you to find and fix leaks in the system, and you will find many ugly ones when you first start measuring.

3. Make sure you have broad cross-functional agreement on key performance indicators (KPIs). 
   Make sure everyone understands and agrees with the areas you are measuring and reporting, then stick to it and report transparently on a regular basis. It's important to keep educating internal audiences, especially in finance, sales, and executive offices, on the value marketing is bringing to the business, and to do it without “taking credit.” Uniquely, marketing is both a service organization and a leadership organization, but is rarely appreciated for its contributions to pipeline. 

What item of news recently caught your eye and why?
The evolution in appreciation for Big Data and Business Intelligence—these areas are quickly becoming the hottest topics in a decade. I'm particularly fascinated by the potential for virtually every enterprise to leverage the power of Big Data to improve customer experience, create customized offers, and differentiate themselves.  In a lot of ways, Big Data feels like the Internet did back in the late 1990s: Lots of hype, but also massive underlying substance.

What is your favorite sport or hobby?
I use my time in airplanes and hotels to write. I'm 100,000 words into a paranormal novel that takes place in 1850s Nantucket.  It’s a lot of fun.

If you could choose another profession, what would it be?
Bestselling author…

What quality or qualities do you most value in your business associates?
Honesty and a sense of humor.

As someone at the top of your profession, what keeps you inspired or makes you hit the ground running in the morning?
I get my motivation helping others learn and grow in our profession.  Teaching and coaching others forces me to really know my stuff—or at least stay one step ahead of my employees and students.  They push pretty hard, and keep me on my toes. My best day is the day I can help someone overcome a problem, learn something new, or take on a new responsibility.

About Kirby Wadsworth:
Kirby Wadsworth is Vice President of Global Marketing for F5 Networks and leads all marketing-demand generation and branding functions worldwide. Kirby has played a key role in many projects including the installation F5's global marketing function which delivers outbound communication, branding, PR/AR, marketing services, web experience, and global demand campaigns, introducing F5’s first marketing automation system, and creating a global revenue campaign model to align marketing with sales objectives. Prior to F5, Kirby served as Senior Vice President of Marketing and Business Development for several startups including Acopia Networks, Revivio, and Storability. Kirby has been named a Stevie® Award Finalist twice, and F5 received the Stevie Award for Best Marketing Campaign in The 2011 American Business Awards.

About F5 Networks:
F5 Networks, Inc., a global leader in Application Delivery Networking (ADN), helps some of the world’s largest enterprises and service providers to realize the full value of virtualization, cloud computing, and on-demand IT. F5® solutions help integrate disparate technologies to provide greater control of the infrastructure, improve application delivery and data management, and give users seamless, secure, and accelerated access to applications from their corporate desktops and smart devices. F5 products give customers the agility they need to align IT with changing business conditions, deploy scalable solutions on demand, and manage mobile access to data and services. Enterprises, service and cloud providers, and leading online companies worldwide rely on F5 to optimize their IT investments and drive business forward. For more information, go to www.f5.com.

The entry deadline for The 2012 American Business Awards is this Wednesday, March 28 and we thought it would be helpful for communications professionals if we highlighted the many marketing awards categories available. (Don't fret if you can't make the entry deadline, entries for The 2012 American Business Awards, the premier business awards program in the U.S.A., can still be submitted through the final entry deadline of April 25 with a late fee of $35.00; download your entry kit here.)

Our marketing award categories for Marketing Campaign of the Year - Industry include:

• Accounting
• Advertising, Marketing, & Public Relations
• Aerospace & Defense 
• Automotive & Transport Equipment
• Banking
• Business Services
• Chemicals
• Computer Hardware 
• Computer Software 
• Computer Services 
• Conglomerates
• Consumer Products - Durables
• Consumer Products - Non-Durables
• Diversified Services
• Electronics 
• Energy
• Financial Services
• Food & Beverage
• Health Products & Services
• Hospitality & Leisure
• Internet/New Media 
• Insurance
• Legal
• Manufacturing
• Materials & Construction
• Media
• Metals & Mining
• Non-Profit Organizations
• Real Estate
• Retail
• Pharmaceuticals
• Telecommunications 
• Transportation
• Utilities

Our Marketing Campaign of the Year - Specialty Categories include:

• Business-to-Business Advertising Campaign of the Year
• Business-to-Business Marketing Campaign of the Year
• Consumer Advertising Campaign of the Year
• Consumer Marketing Campaign of the Year
• Mobile Marketing Campaign of the Year
• Online Marketing Campaign of the Year
• Retail/Merchandising Marketing Campaign of the Year
• Small-Budget Marketing Campaign of the Year (<$3 million)
• Viral Marketing Campaign of the Year

Our communication award categories for professionals include:

• Marketing or Advertising Agency of the Year
• Marketing Department of the Year
• Marketing Team of the Year
• Marketing Executive of the Year
• Marketing Professional of the Year (for non-executive marketing professionals)

Looking for more communication awards? Our corporate literature awards, annual report awards, website awards, video awards, and live event awards categories have several opportunities that would be of interest to communications professionals.

BDS Marketing, Inc. of Irvine, California, USA won the Stevie® Award for Best Marketing Team in the marketing awards categories of the very first American Business Awards, back in 2003. As part of the 10th anniversary celebration of the start of the Stevie Awards movement, we've been talking with past Stevie winners to learn about how their win has positively impacted their businesses.  Here we interview BDS Marketing's CEO Mark Dean. He explains how winning a Stevie Award has helped BDS, and shares some sales tips he's learned along the way. (The 2012 ABA entry deadline is March 28. Get your entry kit here and begin submitting entries today.)

BDSmktg considers itself a specialist in marketing other companies’ brands, so how has being the first company to win a Stevie Award for Best Marketing Team in The 2003 American Business Awards helped BDS to enhance its own brand?
Since winning the first Stevie Award for Best Marketing Team in 2003, we have found that current and prospective clients are excited to work with us as an award-winning company. There’s a stronger confidence, enthusiasm, and pride in our brand, and we make sure to feature our Stevie Award wins in our marketing materials.

As an industry-recognized honor, the Stevie Awards give greater credibility to our marketing campaigns. Winning the award in 2003 set the standard high for us. Since then, we continually strive to deliver award-worthy programs to each of our clients. Over the past nine years we’ve submitted our most outstanding programs for Stevie Awards, and we’re proud to have won four Stevie Awards and been Finalists in five categories. Right now, we are working on our 2012 submissions and are hoping for another win! 

What events have had the most impact on your business over the past ten years?
As with most businesses, the recession definitely affected BDS. We’ve seen our Fortune 500 clients holding on to their budgets tighter, and waiting longer to make decisions to spend money on marketing services. We’ve also seen big changes in speed-to-market and the speed of connectivity, both of which have greatly impacted our business. Information is more accessible to consumers than ever before, making consumers more educated than ever before. This has caused us to evolve how we train our representatives as well as how they train sales associates. It has made us more nimble, resourceful, and creative with our training solutions.

What are your top tips for increasing sales impact?

1. Don’t buy any lists. For BDS, it’s always been about the personal relationship we have with our clients.
2. Our partnerships with our clients are built on trust, honesty, and integrity. BDS is built on long-term relationships: We have client partnerships that go back as far as 15 years. We’ve found that the most successful kind of business relationships come from the recommendations of our clients. We never want to be just a vendor to our clients, but their trusted partner.

What are your company’s plans for the future?
We are looking to become a larger player in the marketing industry over the next few years and are working to achieve that goal by diversifying the industries that we represent. We are also expanding our service offerings by building out our proprietary platforms in business intelligence and training, and developing innovative out-of-store concepts as we see a shift in retail formats.

What quality or qualities do you most value in your business associates?
I value the long-term team of people here at BDS. Each year our group of 5-year and 10-year employees continues to grow. We have a great culture of people here. I appreciate employees who have a passion for our clients’ business and who demonstrate their integrity and honesty on a daily basis. Our people are the heart of BDS, and without dedicated employees, the business wouldn’t have lasted 27 years

As someone at the top of your profession, what keeps you inspired or makes you hit the ground running in the morning?

1. The people I work with—we have a great family here at BDS.
2. Great clients—we get to work with amazing products from our top brand clients.
3. The combination of our people, our clients, and representing great products, makes me excited to come to the office each day.

About Mark Dean:
As founder and CEO of BDSmktg, Mark Dean is the heart and soul of BDS. Drawing on more than 30 years of marketing and business management experience, he channels this knowledge into an organization that prizes innovation and teamwork to achieve its clients' marketing goals. Noted as an inspirational leader, Mark has an innate talent for bringing out the best in people and accepts nothing less. Mark is responsible for ensuring that BDS is a well-managed, profitable agency that is an "employer of choice" in Orange County. His responsibilities also include providing senior-level strategy and consultation services to the agency's vast client base. Mark studied public relations, journalism, and business at the University of Illinois and Northern Illinois University. He resides in Aliso Viejo, California with his wife and sons.

About BDS Marketing, Inc.:
BDSmktg is a marketing agency that delivers sales by offering customized solutions that work for its clients and are personalized to each client’s brand. The company is driven by the power of its people. Its high-performance teams generate sell-through and its client service specialists offer expertise to enhance marketing strategy. With retail as its specialty, BDS is an innovator in the areas of marketing analytics, training and learning incentives, market development, performance selling, brand advocacy, and merchandising. Clients include Canon, Dell, FedEx, Jawbone, Motorola, Sam’s Club, Toshiba, and Walmart. BDS is based in Irvine, California, and has been operating with excellence since 1984.  For more information, visit www.BDSmktg.com.

Marketing 24/7, Inc., of Birmingham, Alabama, USA, received the Stevie® Award for Small Budget Marketing Campaign of the Year in the marketing awards categories of The 2011 American Business Awards, the premier business awards program in the U.S.A. (The 2012 ABAs are now accepting entries. Download your entry kit here and submit entries by the March 28 deadline.) Here we look at how Marketing 24/7's outreach catapulted their campaign.

About the Campaign
The Business Makeover Birmingham® (BMB®) project is an annual joint program that was started in 2008 with seven Project Partners including a bank, a sales coach, an accounting firm, an insurance company, a law firm, and the business school of a university. In 2009 and 2010, these businesses and professional service providers contributed services worth more than $30,000 each year.  As part of their services, one company (nominated by Birmingham, Alabama-based companies) received a strategic business makeover.

Promoting the BMB® Contest
The communications awards winner was charged with developing and implementing a marketing campaign for both the 2009 and 2010 BMB® contests. Marketing 24/7's campaign components consisted of announcing the makeover and its services, encouraging the business community to apply, announcing the five finalists and the ultimate winner, branding the Project Partners, and providing updates regarding the winners’ makeover progress. 

Shoestring Budget
The overall budget for promoting BMB® was very much “on a shoestring.” Only one-third of the initial investment by the Project Partners was devoted to advertising in the first year. In the second, the advertising component was increased to two-thirds of the total marketing budget.

Marketing 24/7 secured a free website template and hosting while leveraging social media to promote the business makeover contest.

Despite the small budget, media coverage was beyond expectation with coverage in newspapers, magazines, TV, and the Internet.  The BMB® winners received extensive publicity obtained by Marketing 24/7. 

Campaign Outreach
The Stevie Award winner was responsible for a number of events and activities, some of which included:

• Planning a winner’s event hosted by BMB® Project Partners where 100 businesspeople heard the lessons learned from the winner’s strategic business makeover
• Working with a city-wide business newspaper to publish frequent update articles in print and online regarding the competition’s progress and winners
• Statewide coverage of the inaugural BMB® winner in a business magazine
• The designing and placing of print ads soliciting BMB® entries and announcing the finalists and winner
• Providing media training for all Project Partners and winners in order to generate more awareness and coverage of the contest
• Creating an online feature placement blog through a major lifestyle magazine
• Providing bi-weekly updates to the BMB® website and to social media sites such as LinkedIn and Twitter
• Distributing monthly e-newsletters and “best practices” articles
• Creating numerous promotional fliers
• Developing an internal e-newsletter for the second annual BMB® winner
• Writing and distributing news releases to announce the finalists and winners for publication in major publications, online, and in the BMB® e-newsletter
• Planning a press reception for BMB® finalists
• Pitching articles for the contest winners’ business and charitable activities
• Securing numerous feature articles in two different, glossy lifestyle magazines in Birmingham, Alabama
• Landing a feature article in the Sunday Business section of Alabama’s largest newspaper for the 2010 BMB® winner

Overall Results
With more than 25 articles published over two years, this business award winning campaign has attained exceptional results for BMB® with positive media coverage for all participants.  Other benefits have included:

• increased awareness from the business community;
• an up-tick in clients for Project Partners;
• substantial savings and/or increased revenues for the winners; and
• a strong following by the general public.

The winners of the contest have been delighted by the results, and many other businesses and individuals are interested in being nominated for future BMB® contests.

Marketing 24/7's Success
On being presented with a marketing award, Ruwena Healy, President of Marketing 24/7, said: “I’m honored to be a Project Partner of Business ‎Makeover Birmingham® and to have had the opportunity to work with top leaders in the business community. ‎This award was made possible by the efforts of a great team of marketing professionals including several from the Project Partners’ companies.” ‎

The communications award winner added: "Winning in The American Business Awards has definitely catapulted my business into a whole different sphere. My company is now working with much bigger clients while providing the same attention to detail that allowed Marketing 24/7 to win this award.”

About Ruwena Healy:
Ruwena Healy founded Marketing 24/7 in 2005 after 18 years of experience working in banking and marketing professional services firms. Healy’s business awards for the two-year campaign of Business Makeover Birmingham include the 2010 PR News PR Platinum Award, a Clarion Award from The Association of Women in Communications, a Platinum Award from Hermes Creative Awards, and she has been a three-time Finalist in The Stevie Awards for Women In Business. Healy holds a bachelor’s degree from the University of Florida and a master’s degree from Florida State University. She is a member of numerous professional organizations.

About Marketing 24/7:
In 2012, Marketing 24/7, Inc. celebrates its 7th anniversary of providing professionals with marketing and business ‎development solutions. Chief Executive Officer Ruwena Healy founded the firm with the mission of providing ‎high-level marketing and business development consulting, marketing plan development and execution, ‎and strategic planning services to companies, entrepreneurs, and professionals. Marketing 24/7 offers ‎expertise in personal branding and company branding, and in improving marketing and business ‎development effectiveness for the purpose of increasing revenues and profits. For more information, visit www.marketing247.net.

Emirates NBD, a United Arab Emirates bank, won the Stevie® Award for Marketing Department of the Year in the marketing awards categories of The 2011 International Business Awards.  (The 2012 IBAs are now accepting entries. Get your entry kit here and submit your entries by the 11 April early-bird deadline for discounted fees.) Here we outline their innovative 360-degree marketing approach to building the leading banking brand in the UAE.

Launched in November 2009, Emirates NBD had two objectives:

• become the leading banking brand in the UAE by 2010 and,
• become a top 100 global banking brand by 2013.

With the world in the middle of a financial crisis, however, the timing was a little challenging.

Overcoming Challenges
In order to accomplish the bank’s objective of becoming a leading UAE banking brand, the Emirates NBD Group Marketing department had to build a new and powerful brand value proposition.

Based on market research of over 1,200 respondents across the Emirates, Group Marketing developed the “Enriched Banking Experience” as the reference frame for all its marketing activities. This value proposition is all about providing customers with the best possible banking experience, while at the same time engaging them in experiences beyond banking through a stronger emotional appeal.

360-Degree Marketing Approach
Led by Vikram Krishna, Head of Group Marketing at Emirates NBD, the marketing division was responsible for developing an innovative 360-degree marketing approach to implement the bank’s value proposition across all customer touch-points.

The 360-degree marketing activities included:

1. Customer Insights
Emirates NBD transitioned into an organization driven by its customers’ insights with:

• New internal publications to inform management about business/brand news, competition insights, innovations;
• Regular market research to support all major business decisions;
• A comprehensive online brand value management system.

2. Product innovations
Emirates NBD launched a number of product innovations and linked them to experiences.  For example, its DNATA and Skywards credit cards made the travel experience for their users much more rewarding, and its Gold Certificates were linked to a concert by a famous Indian singer.

3. Digital Marketing
Emirates NBD gave its website a new look and feel, with new tools and content and improved search engine optimization (SEO).  There were tangible results from these improvements:

• The bank became the second fastest-rising search term in the UAE on Google;
• The number of visitors increased from 0.4 to 1.5 million per month within 18 months;
• The newly designed website generated five times more leads.

4. Events & Sponsorships
Group Marketing carefully selected a number of events, based on the experience they provided, for Emirates NBD to sponsor. The 360-degree approach was applied by analyzing all potential customer touch points from A to Z.  Branding and interactions with the customers in different formats were based on this research.

5. Brand Activation
The ideal brand activation is where the brand becomes part of the customer experience. This was the case with Emirates NBD’s innovative branding of the Dubai Aquarium, a core attraction in Dubai Mall.

6. Internal Branding
A brand has to come to life from the inside out. A number of initiatives were started to transform all the banks 7,000 employees into brand ambassadors. One of them was an internal campaign called “I am Emirates NBD.” Six employees who best represented the bank’s core values were featured in the campaign.

7. External Communications
Group Marketing launched a major advertising campaign called “Truth and Reality.” The campaign implemented the bank’s value proposition: Truth is a fact linked to a banking experience, whereas reality is what people make of it—and their personal experience beyond banking. 

The results of this campaign were that:

• 90% of people in the bankable UAE population saw the ad
• 44% responded to the ad
• 6% became new Emirates NBD customers

Achieving Aspirations
Using the 360-degree marketing approach to implement its new brand value proposition, Emirates NBD has successfully reached its objective of becoming the No. 1 banking brand in the UAE. In the YouGov BrandIndex (a widely used tracking tool in the UAE) Emirates NBD improved its score from 17 to 26, while its competitors stayed at around 16.

According to The Banker magazine, Emirates NBD increased its brand value by US $295 million. It is now ranked in 130th position globally, and in first position in the UAE.

“We in Group Marketing are immensely proud that our efforts at building the leading banking brand in the region have succeeded in positioning Emirates NBD on a par with brands of international distinction,” said Krishna. "The past year has been a particularly successful one for Emirates NBD with many national, regional, and international awards, among which the coveted Stevie Award stands out. This award is a recognition of the effectiveness of our brand strategy and an important step forward into the international arena.”

About Vikram Krishna:
Vikram Krishna is Head of Group Marketing at Emirates NBD. He is a senior banking professional with in-depth knowledge of Retail Banking, Retail Assets, and Mortgages. Krishna has a rich and varied sales and marketing experience across financial products and brands.  Before joining Emirates NBD, Krishna was Senior Vice President Marketing-Retail Assets at HSBC India. Prior to that, Krishna held the post of Vice President, Head of Mortgages for North India at CitiFinancial. Communicate Magazine (in association with Advertising Age) recently named Krishna one of the 50 most powerful media, advertising, and marketing executives in the Middle East.Krishna has a bachelor’s degree in Mathematical Studies from Delhi University and an MBA in marketing from Bharatidasan University, Tiruchirappalli, India.

About Emirates NBD:
Emirates NBD is a leading banking Group in the region with over 133 branches and over 750 ATMs and SDMs in the UAE. Emirates NBD employs more than 7.000 employees with over 50 nationalities. The Group has operations in the UAE, the Kingdom of Saudi Arabia, Qatar, Singapore, the United Kingdom, and Jersey (Channel Islands), and representative offices in India and Iran. For more information go to www.emiratesnbd.com/en/.

We have added two new sales achievement categories to The 2012 Stevie® Awards for Sales & Customer Service to honor marketing individuals for their sales excellence. Showcase your organization's best marketing practices and submit your entries today. (Be sure to submit your entries before the January 18th deadline; request your entry kit here.)

Our new marketing awards categories are:

• Outbound Marketing Program of the Year
  Recognizing marketing programs that use advertising, promotions, public relations and sales.
• Inbound Marketing Program of the Year
  Recognizing marketing programs that rely on content generation, lead development, and prospect cultivation.

The following information should be included in your marketing award submissions:

• An essay of up to 500 words describing the nominee’s accomplishments since July 1, 2010 in the area covered by the category;
• A brief biography (up to 100 words) of the leader of the nominated team or department; and
• Links to online news stories, videos, photographs, press releases, etc. that support your nomination (optional).

All Finalists will be announced on January 25. Finalist benefits include:

• Free Networking Opportunities
  Those who attend the 6th annual sales and customer service awards banquet will have several opportunities to meet other business leaders as well as celebrate business success. 
• Opportunities to Gain New Clients
  Gold Stevie Award winners will have the opportunity to make a 30-second acceptance speech before an audience of hundreds of executives from across the globe during an awards dinner that will be broadcast and streamed worldwide over the Internet - a great opportunity to gain new clients.
• Free Publicity
  The publicity that comes with winning a Stevie Award is well-worth the low entry fees.

Starting in 2012, in celebration of the 10th anniversary of the start of the Stevie Awards movement, all Finalists will be recognized as Gold, Silver or Bronze Stevie Award winners. Winners will be announced at the 6th annual sales and customer service awards banquet on February 27th at Caesar's Palace in Las Vegas.

Which of your organization's marketing programs will win a Stevie?

We've just updated our 10 Tips for Winning Marketing Awards in the Stevie® Awards tipsheet for 2012!  Get it here.

We want to help you recognize your organization’s marketing efforts, so we’ve updated our 10 Tips for Winning Marketing Awards in the Stevie Awards tipsheet to help make the most of your submissions!

There are several benefits to downloading our 10 Tips for Winning Marketing Awards in the 2012 Stevie Awards Tipsheet: 

1. View an array of marketing categories in one location
   We’ve made it simple for you! Our tipsheet organizes the Stevie Award programs and marketing awards categories in one easy-to-read document.
2. Increase your chances of winning a Stevie Award
   Get insider tricks to help you choose the best marketing categories for your organization.
3. Get a first look at our new 2012 categories
   We are continuously adding categories to our awards programs: Check out our newest additions!

The 2012 marketing tipsheet provides helpful information on all four Stevie Awards programs:

• The American Business Awards℠ (Entries are now being accepted. Request your entry kit here.)
• The International Business Awards℠
• The Stevie Awards for Sales & Customer Service (Entries are now being accepted. Request your entry kit here.)
• The Stevie Awards for Women in Business

There are several categories to recognize marketing departments, campaigns, teams, and individuals, categories for work such as produced tools including web sites, blogs videos, and much more. 

Which 2012 marketing tip did you find most helpful?

Aprimo of Indianapolis, Indiana, won the Stevie Award for Best Marketing Solution-New Version in the 2011 Stevie Awards for Sales & Customer Service, the world's top sales awards and customer service awards. (Entries for the 2012 Sales & Customer Service Awards are now being accepted.) Here we look at what Aprimo has achieved in the niche area of Integrated Marketing Management.

Unlocking the Value in Online Data
Commenting on the recent acquisition by Teradata of Stevie Award-winning marketing software and services company Aprimo, Suresh Vittal of Forrester Research highlighted the increasing importance of Integrated Marketing Management: “Besides being a growth category—our last forecast estimated that this market is growing at roughly 17%—campaign management is mission critical. It is the fundamental technology that allows marketers to use customer data to develop relevant, multichannel communications.

“Simply put, it unlocks the value in customer data. This is particularly timely given the unprecedented growth in data volumes, driven primarily by the popularity of online, social, and mobile channels.”

A Single Marketing Solution
It’s clear that today’s marketing professional has to deal with many challenges, not the least of which are the number of new social media channels that appear on an almost daily basis. He or she also experiences the demoralizing effect of churn in senior marketing positions and the constant pressure to improve return on investment (ROI) while doing more with less.

With its aim to be a catalyst of marketing innovation, in 2010 Aprimo added to its suite of Integrated Marketing Management solutions by introducing Aprimo Marketing Studio®.   According to Bill Godfrey, co-founder of Aprimo: “From day one, Aprimo's vision has been to give B2B and B2C marketers a single solution to integrate all of their marketing, including people, processes, channels, and technology.”

Aprimo Marketing Studio® On Demand
Four of the ways that Aprimo Marketing Studio® (AMS) On Demand can help marketers to improve their ROI are by:

1. Accelerating time to market for revenue-generating campaigns, product launches, and strategic brand initiatives;
2. Enabling smarter decisions across the enterprise by leveraging data to
   gain insights, recognize emerging opportunities, and respond quickly;
3. Optimizing and delivering successful campaigns seamlessly across all digital
   channels; and
4. Streamlining operations to drive more effective marketing.

A Complete View
Aprimo takes a holistic view of marketing from the planning and operational stage through execution to reporting and optimization. AMS™ On Demand supports this approach as it allows customers to keep all online and offline marketing activities, the associated attachments, supporting documents, costs, and marketing assets in one knowledge base.

This complete view is required to evaluate a company’s marketing portfolio, manage resources, and optimize marketing ROI. AMS™ On Demand helps to create a true partnership between various departments in an organization, which in turn makes companies more efficient.

Aprimo Mobile
In the past year, Aprimo also launched a new offering, Aprimo Mobile, which
enables marketers to manage critical initiatives like campaigns, activities and
reports generated in AMS™ On Demand from any smartphone device, including the iPad™, iPhone®, and BlackBerry® and DROID™ devices.  This is the first mobile marketing solution that lets marketers keep campaigns moving, regardless of location, and make better, more informed decisions from the road.

Global Marketing
Aprimo’s cloud-based Integrated Marketing Management solutions now have more than 150,000 professional users worldwide, including over one third of Fortune 100 companies and nearly one quarter of Global 100 companies, more than all other integrated marketing software vendors combined.

Merger with Teradata
In January 2011, Aprimo was acquired by Teradata, a company focused on data warehousing and enterprise analytics.  Aprimo co-founder Bill Godfrey commented: “[The acquisition] is a significant step forward in our successful journey in being the recognized leader of Integrated Marketing Management solutions. The combination of our teams and solutions will enable us to continue accelerating growth, fueling innovation for our customers, and rapidly expanding our global presence. With these combined assets, we look forward to delivering world-class applications that will greatly benefit our customers and partners, and provide a vibrant environment for Aprimo’s team.”

Aprimo will remain located in Indianapolis.

About Bill Godfrey:
William (Bill) Godfrey is the visionary driving Aprimo's strategic direction and integration with Teradata Corporation. In 1998, he co-founded Aprimo as the first software company focused on digitizing the end-to-end marketing value chain. Under Bill’s leadership, Aprimo has created the market now known as Integrated Marketing Management. His passion for customer success and innovative solutions has led to Aprimo's continuing market leadership as rated by Gartner, Forrester Research, and other top research firms.

About Aprimo:
Aprimo, a Teradata company, is a leading global provider of marketing software and services that enhance the productivity and performance of marketing organizations. Through the use of Aprimo’s integrated marketing software—Aprimo Marketing Studio® for B2C, Aprimo Marketing Studio® for B2B, and Aprimo® Relationship Manager—marketers can integrate their organizations, get control of budget and spend, eliminate internal silos with streamlined workflows, and execute innovative multi-channel campaigns to drive measurable return on investment. Founded in 1998, Aprimo is headquartered in Indianapolis with offices worldwide. For more information call +44 (0)121 380 1670 or visit www.aprimo.com.

About Teradata:
Teradata Corporation, Aprimo’s parent company, is the world’s largest company focused on raising intelligence through big data analytics, data warehousing, and integrated marketing management. Teradata acquired Aprimo in January 2011. For more information, visit www.Teradata.com.

BrainJuicer Group PLC was named Company of the Year in Advertising, Marketing & Public Relations in The 2011 International Business Awards. (The IBAs are the world's top business awards program, open to all organizations and individuals worldwide. The 2012 IBAs open for entries in January - get the entry kit.)

We asked BrainJuicer founder John Kearon for some insight on what's new in marketing research.

What are your top 3 tips for new marketing research methods?

OK, here’s a thought experiment for you: If you had shares in every market research approach and were prepared to create a portfolio to hold for the next decade, which market research methods would you be buying and selling?

I’d start by shedding my entire portfolio of classic research approaches that rely on people’s post-rationalized beliefs about why they do things and what they say they like, asked in environments unrelated to the behavior in question. I’m not saying they won’t continue to be important in MR, but I am saying I believe they will be declining rather than growing.  So my top 3 “sells” would be:

1. All current pre-testing and concept testing approaches.  They have a notoriously bad record for predicting failure for some of the best-known and commercially successful adverts and new product launches. Adverts such as the Cadbury Gorilla and Stella Artois’ Jean de Florette—both reassuringly expensive campaigns—were punished in classic pre-testing; and new product launches including Bailey’s Irish Cream, cash point machines, and the Sony Walkman also fared badly in classic-concept testing research.

2. Perhaps controversially, I would also be selling Focus Groups. Yes, they can reveal powerful insights in the hands of a great researcher, but all too often they are just the lazy default of unquestioning research buyers and produce little or no insight on the subject at hand.

3. My final sell would be Brand and Advertising Tracking. As far as I can see, this is dead from the neck up, offering little or no insight, direction, or positive contribution beyond the comfort blanket of a monthly number. If this sort of research were banned, businesses would suffer withdrawal symptoms for a couple of months, after which they’d never go back.   Instead, they’d spend the money on the sort of research techniques outlined below that can actually help companies grow.

Now to what to buy. I’m interested in those research approaches most closely tied to Behavioural Economics. BE is finally explaining how people really make decisions and showing it to be quite different from what current market research believes. My top 3 “buys” would therefore be:

Any “We Research” techniques, such as prediction markets.  These techniques are increasing the accuracy of concept testing by tapping our ability as social animals to predict the behavior of other people, yet doing it better than we can predict our own.

I would also be buying shares in Ethnography and Netnography, as anything based on observation of what people really do is massively more accurate than what people say they do—or the reasons they give for saying it.

My final pick would be Game-Based Research. This can help put people into the context, mood, or hot state they would actually be in when choosing a response, so it elicits far more accurate research results than the vast majority of current, non-contextual research.

What item of news recently caught your eye and why?

In the UK, the quality newspapers’ reaction to Steve Job’s passing was sadly revealing of our liberal intelligentsia’s dismissal of the significance of anything they see as commercial. Some of the commentaries bordered on the Pythonesque in their “What have the Romans ever done for us?” tone.  Sure, Jobs invented the computer interfaces we take for granted; sure, he shaped the devices we use to play our music and changed the way we buy music and media; it’s true he redefined what a mobile phone is for and generated a global lust for beautiful and functional technology … but what did he ever do for us? The journalists urged us to get a little perspective. Jobs was hardly Nelson Mandela or Desmond Tutu, he was really just a good marketer and surely not deserving of the eulogies erupting around the world. I am saddened by the anti-commercial attitude that still survives in Britain towards the entrepreneurs and inventors who through creativity, boldness, and perseverance bring great products to a grateful public. I sincerely hope attitudes change and that we start to finally appreciate people like our own Jonathan Ive (selected by Jobs as his design guru, now SVP of Industrial Design at Apple Inc. and the conceptual mind behind everything from the iMac to the iPhone and iPad) and the engineer James Dyson, who has reinvented the way we clean our homes.

Do you have a favorite business app?

I love technology … but the wonderfully friendly, long suffering, Wayne Nightingale—who meets me off transatlantic flights with a cup of tea and drives me home to the kids—has to be my best business app. Thanks, Wayne!

If you could choose another profession, what would it be?

I’d be busy blowing up current approaches to education and setting up highly alternative schools whose motto might have to be: “You’d be mad to send your child here.”  Education must be the only field of life where a Victorian child transported in time to the present day would essentially recognize the experience. Now, that means either that our education system was perfected long ago, or—more likely—that there hasn’t been nearly enough progress since. You just have to compare it to the advances in medicine over the same time period to wonder how our education system could have looked. I hope I’ll get a chance to make a contribution to the system before I pop my clogs.

What quality or qualities do you most value in your business associates?

The passion and perseverance to be really good at the thing they do best; the integrity to be true to themselves; the tolerance to know what it takes to work well with others; and the playfulness to enjoy their work.

What do you think is the worst bad habit to have at work?

To think work is just the dull chore we’re forced to do before we retire. Don’t be boring, don’t be too serious, make sure you enjoy what you do, take some risks, have some fun … and see what you can achieve!

As someone at the top of your profession, what keeps you inspired or makes you hit the ground running in the morning?

Caffeine and alcohol help … as well as a contrarian spirit that enjoys change for change’s sake.  I like to question market research dogma and to invent exciting new ways to better understand and predict human behavior. 

About John Kearon
John Kearon, dubbed "the Steve Jobs of Market Research", is Chief Juicer and Founder of BrainJuicer Group PLC. John has been recognized by Ernst & Young twice for his entrepreneurship: Emerging Entrepreneur of the Year in 2005 and the London region’s Entrepreneur of the Year in 2009. BrainJuicer has been a two-time winner of the ESOMAR Award for Best Methodology (in 2005 and 2007), and John was awarded the Advertising Research Foundation’s Gold Award for Great Mind/Research Innovator in 2008.

John’s recipe for success is: creativity, resilience, determination, perseverance, stamina, drive, imagination, resourcefulness, courage, commitment, ability to go without sleep, and a touch of madness.

About Brainjuicer
BrainJuicer Group PLC, a thriving international marketing consultancy founded in 1999, provides fresh, validated, consumer-driven insight to 11 of the world’s top 20 consumer companies, their creative agencies, and many others. BrainJuicer specializes in helping clients with innovation, focusing on ideas, insights, concepts, communications, and the measurement of customer and employee satisfaction.  Learn more at BrainJuicer.com.  

This week we're recognizing the contributions of the more than 200 professionals worldwide who participated in the judging process of The 2011 (8th annual) International Business Awards.  We're already recognized the preliminary judges and the PR awards category judges.  And today we honor the contribution of the final judging committee for the marketing awards categories.

Members of the marketing awards judging committee this year included:

Sanga Bunchongprasert, Director, Nielsen Thailand, Bangkok, Thailand
Chaiyod Chirabowornkul, Senior VP - Head of Distribution Division, Total Access Communication, PLC, Bangkok, Thailand
Dr. Rojanasak Chomvilailuk, University of the Thai Chamber of Commerce, Bangkok, Thailand
Waraporn Kulsawatpakdee, Managing Director, Integrated Communication Co., Ltd., Bangkok, Thailand
Montira Limpanarom, Executive Director, Sony Music Entertainment Operating (Thailand) Co., Ltd., Klongton, Thailand
Somporn Mauthorn, General Manager, Spicy H Co., Ltd., Bangkok, Thailand
Teeraphan Totachawattana, Senior Managing Director, Dentsu (Thailand) Ltd., Bangkok, Thailand

The committee was chaired and formed by Praphan Phornthanavarsit, Chief Operating Officer, Thai Yamaha Motor Co., Ltd., Samutprakarn, Thailand

The average scores of Praphan and his committee determined this year's Stevie Award winners in the following categories:

• Marketing Department of the Year
• Marketing Team of the Year
• Marketing Executive of the Year
• Marketing Campaign of the Year for a Product
• Marketing Campaign of the Year for a Service

Among the marketing award winners in this year's IBAs are Accenture, Doosan Heavy Industries & Construction, Emirates NBD, Finansbank A.S., and Jeju Free International City Development Center.  See the full list here.

What do you think of this year's IBA marketing awards judging panel and their choices?