There are 11 customer service awards categories specifically for departments in the 2013 (7th annual) Stevie® Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals. (All organizations and individuals worldwide are eligible to submit entries for sales awards and customer service awards. The final entry deadline for the 2013 awards is January 15; request your entry kit here.)
The customer service department categories recognize everyone who works in customer service in an organization, regardless of their role or location. Our customer service award categories specifically for departments include:
- Customer Service Department of the Year – Airlines, Distribution & Transportation
- Customer Service Department of the Year – Computer Hardware
- Customer Service Department of the Year – Computer Software
- Customer Service Department of the Year – Computer Services
- Customer Service Department of the Year – Financial Services
- Customer Service Department of the Year – Healthcare, Pharmaceuticals, and Related Industries
- Customer Service Department of the Year – Telecommunications
- Customer Service Department of the Year – Leisure & Tourism
- Customer Service Department of the Year – Public Services & Education
- Customer Service Department of the Year – Retail
- Customer Service Department of the Year – All Other Industries
Information required for entries in these categories include:
- An essay of up to 500 words describing your customer service department’s accomplishments since July 1, 2011.
- A brief biography (up to 100 words) of the leader of the nominated customer service department.
- Optional (but highly recommended), a collection of supporting files and web addresses that you may upload to our server to support your entry and provide more background information to the judges.
In addition to the possibility of receiving a peer-reviewed honor in the Customer Service Department of the Year categories, all nominated customer service departments that are chosen as Finalists will also be automatically included in the voting for the People's Choice Stevie Awards for Favorite Customer Service.
People's Choice winners will receive a special People's Choice Stevie Award trophy allowing for honorees in these categories to have the opportunity to receive a second award, as voted by the general public. Online voting will open to the public worldwide in mid-January and will continue through early February.
Winners of the crystal People's Choice Stevie Awards will be celebrated at the Stevie Awards for Sales & Customer Service gala on February 25, 2013 at the Paris Hotel in Las Vegas, Nevada, USA. 2012 winners were celebrated on February 27, 2012 at the Caesars Palace Hotel in Las Vegas. 2012 People's Choice Stevie Awards for Favorite Customer Service results are summarized here.
Begin submitting your entries today! All sales and customer service entries are submitted directly online through your account. You can begin by registering here.
