AIP Consulting Finds Competitive Adantage During COVID-19

Posted by Hailey Roos on Wed, May 05, 2021 @ 11:46 AM
  • AIP Consulting collects valuable data and turns it into better customer experiences for businesses around the globe
  • AIP created innovative technology pre-pandemic that gave them a head start over competitors who were struggling to adapt to the COVID crisis

About AIP Consulting 

AIP Consulting is a market research agency that helps organizations collect valuable data and turns it into better experiences for customers. AIP Consulting also offers customer experience technology solutions, adding value to businesses by effectively tracking and analyzing customer feedback. Founded in 2016, the company operates in Cyprus, Greece, Romania, and Ukraine. AIP’s services include mystery shopping, digital contacts, focus groups, face-to-face surveys, feedback collection tools, and data analysis.

Beginning in 2019, AIP Consulting started connecting with startups from around the globe in order to develop the company’s services and instill a culture of diversity within the organization. AIP created a suite of technologies around CX in an era that coincided with low ability to use traditional services due to social distancing guidelines in order to improve customer service and collect valuable feedback that was vital to brands, especially during the pandemic. These services gave AIP a head start over competitors who were trying to adjust and catch up during COVID. 

AIP Consulting increased its revenue by over 180% in 2020 in the midst of the COVID crisis due to prepping with a pre-pandemic operational model that outshone competitors during the crisis. AIP is projected to increase revenue by another 200% in 2021 by helping develop the brand as a strong, all-encompassing agency in all things CX. 

AIP Consulting won the Silver Stevie for Business Development Achievement of the Year - Services Industries in the 2021 Stevie Awards for Sales & Customer Service®. 

Interested in entering the 2022 Stevie Awards for Sales & Customer Service?

Request the entry kit

Topics: Steve Awards for Sales and Customer Service

Großartige Arbeitgeber sind hier richtig!

Posted by Jule Kern on Tue, May 04, 2021 @ 06:38 AM

Die Stevie® Awards rufen in diesem Jahr zum sechsten Mal dazu auf, Bewerbungen für die Stevie Awards for Great Employers einzureichen. Die besten Arbeitgeber, Personalteams, Fachleute, Zulieferer und neue Produkte und Dienstleistungen können noch bis zum 2. Juni nominiert werden. 

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Alle Einzelpersonen und Organisationen weltweit - öffentlich und privat, gewinnorientiert und gemeinnützig, groß und klein - können Nominierungen für die Stevie Awards for Great Employers einreichen. Nachzügler, die es nicht bis zum endgültigen Einsendeschluss am 2. Juni schaffen, haben die Möglichkeit, Nominierungen bis zum 13. Juli gegen Zahlung einer Verspätungsgebühr einzureichen.  

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Eine internationale Jury aus mehr als 50 Führungskräften wird die Gewinner des Stevie Award ermitteln. Die Gewinner der Stevie Awards in Gold, Silber und Bronze werden am 19. August bekannt gegeben und bei einer Galaveranstaltung im Caesars Palace in Las Vegas am 1. Oktober ausgezeichnet, sofern die Bedingungen dies zulassen.

 

Was erwartet die Great Employers?

Mit den Stevie Awards for Great Employers werden Leistungen in vielen Bereichen der Arbeitswelt ausgezeichnet.

Die Kategorien umfassen:

In diesem Jahr  gibt es viele neue Kategorien für HR-Leistungen, darunter Erfolge bei der Verwaltung einer dezentralen Belegschaft, Erfolge in der Entwicklung von Führungskräften für ethnische Minderheiten und Beste Transformationsstrategie. Zwei neue Kategorien für Lösungen und Implementierungen sind Remote Workforce Management Solution - New or New-Version und Implementation. Vierzehn der 16 HR-Einzelauszeichnungen erfordern keine Zahlung von Teilnahmegebühren.

Hier erhalten Sie die Teilnahmeunterlagen

Öffentliche Abstimmung in den Kategorien "Arbeitgeber des Jahres"

Die Gewinner in den 31 branchenspezifischen "Employer of the Year"-Kategorien werden durch eine einzigartige Mischung aus öffentlichen Abstimmungen und professionellen Bewertungen ermittelt. Die öffentliche Abstimmung findet vom 19. Juli bis 9. August statt.

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Großartige Arbeitgeber in 2020

Zu den Stevie Award-Gewinnern im Jahr 2020 gehörten Dentsply Sirona (Bensheim), DHL Supply Chain (Bonn), DP DHL (Bonn) und Swiss Re (Zürich), Aflac (USA), AstraZeneca (Russland), Cathay United Bank (Taiwan), DHL Supply Chain U.K. und Irland, Globe Telecom Inc. (Philippinen), HUGO BOSS Textile Ind. Ltd. (Türkei), IBM (USA), McDonald's (Polen), Opet (Türkei), Toyota Türkei, Wolters Kluwer's ELM Solutions (USA), Wingstop Restaurants (USA), und viele mehr.

Nutzen Sie Ihre Chance auf die Auszeichnung mit einem Stevie Award for Great Employers und registrieren Sie sich noch heute. 

Topics: 2021 Stevie Awards for Great Employers

Der Einsendeschluss für die International Business Awards® 2021 rückt näher

Posted by Jule Kern on Tue, May 04, 2021 @ 06:33 AM

Nun heißt es Endspurt für die Nominierungsphase der 18. jährlichen The International Business Awards, dem weltweit führenden Wettbewerb für Wirtschaftsauszeichnungen, der jedes Jahr Nominierungen von Organisationen aus mehr als 70 Ländern und Territorien anzieht.

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Für alle, die sich und ihr Unternehmen für einen der begehrten Awards nominieren möchten, ist noch bis zum 12. Mai Zeit, Projekte und Leistungen in mehr als 400 Kategorien einzureichen.

Nachzügler haben noch bis zum 16. Juni Zeit, ihre Nominierungen nachzureichen. Informationen und Details zur Einreichung finden Sie unter www.StevieAwards.com/IBA.

Wer darf teilnehmen?

Teilnehmen können alle Einzelpersonen und Organisationen weltweit - öffentlich und privat, gewinnorientiert und gemeinnützig, groß und klein - können Nominierungen für die International Business Awards einreichen. 

Die Jury, bestehend aus mehr als 150 Führungskräften aus aller Welt ermitteln die Gold, Silber und Bronze Gewinner der Stevie Awards. Die Gewinner werden am 12. August bekannt gegeben und am 23. Oktober bei einem Gala-Bankett in Paris, Frankreich, gefeiert, sofern die Bedingungen dies zulassen.

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Die International Business Awards würdigen Leistungen in allen Bereichen der Arbeitswelt. Die Kategorien umfassen:

How to...

Die Stevie Awards bieten Video-Ressourcen darüber an, warum und wie man an den International Business Awards 2021 teilnehmen kann:

"Wir sind begeistert zu sehen, was so viele Unternehmen auf der ganzen Welt in einem der härtesten Jahre unseres Lebens erreichen konnten. Durch die Strapazen hindurch sehen die Juroren Innovation und Mitgefühl für Mitarbeiter und Kunden bei den Stevie Awards-Teilnehmern. Wir haben den Zeitrahmen für die Teilnahme an den Stevie Awards-Nominierungen auf das Jahr 2019 ausgeweitet, um den Unternehmen ein breiteres Spektrum für die Leistungen zu bieten, für die sie ausgezeichnet werden können", sagte die Präsidentin der Stevie Awards, Maggie Gallagher.

Stevie Award Gewinner der IBAs 2020 waren unter anderem die Deutsche Telekom Services Europe (Deutschland), Ernst & Young (USA), IBM (USA), Facebook India Online Services (Indien), Freelancer.com (Australien), Ooredoo Group (Qatar), REMAP (Kanada), Türkiye İş Bankası (Türkei), Thai Life Insurance (Thailand), Telecommunication Services Limited (Hong Kong), LLYC (Spanien), Warner Media (USA) und viele mehr.

 

Topics: International business awards, IBAs

Stevie® Winners Announced in 19th American Business Awards®

Posted by Maggie Gallagher on Thu, Apr 29, 2021 @ 11:38 AM

The Stevie® Awards, organizers of the world’s premier business awards programs, today announced the Gold, Silver and Bronze Stevie winners in The 19th American Business Awards®.

All organizations operating in the U.S.A. – large and small, public and private, for-profit and non-profit - are eligible to submit nominations to the ABAs in a wide range of categories, honoring achievement in every aspect of work life, from customer service and management to public relations and product development. More than 3,800 nominations, a record number, were reviewed in the judging process this year by more than 250 professionals worldwide, whose average scores determined the winners.

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Winners of three or more Gold Stevie Awards include:

Altium LLC (La Jolla, CA), ARRAY Information Technology (Greenbelt, MD), Bursali (Bursa, Turkey), Comcast Business (Philadelphia, PA), C-Strategies Inc. (Chicago IL), Estée Lauder Companies (New York, NY), Global Citizen (New York, NY), GN Hearing (Copenhagen, Denmark and Bloomington, MN), Hearts & Science (New York, NY), Ingersoll Rand (Charlotte, NC), Jeunesse Global (Orlando, FL), John Hancock (Boston, MA), Katalyst Productions (Philadelphia, PA), New American Funding (Tustin, CA), Other World Computing (Woodstock, IL), St. Croix Chocolate Co. (Marine on St. Croix, MN), State Farm (Bloomington, IL), Tinuiti (New York, NY), T-Mobile (Bellevue, WA), and Wolters Kluwer Legal & Regulatory U.S. (New York, NY).

Among other winners, organizations with five or more Gold, Silver, or Bronze Stevie wins include:

5W Public Relations (New York, NY), BMO Financial Group (Chicago, IL), Department of Labor Office of the Chief Information Officer (Washington, DC), Fannie Mae (Washington DC), Grant Thornton LLP (Chicago, IL), IBM (Armonk, NY), Makers Nutrition (Hauppauge, NY), Merkle (Columbia, MD), Nature's Sunshine (Lehi, UT), OnBoard (Indianapolis, IN), POWERHOME SOLAR (Mooresville, NC), RepairSmith (Los Angeles, CA), Salesforce (San Francisco, CA), SmartLinx (Iselin, NJ), SoftPro (Raleigh, NC), TriNet (Dublin, CA), Wesley Financial Group (Nashville, TN), Wolters Kluwer (Minneapolis, MN), and Xandr (Boston, MA).

For a complete list of the Stevie Award winners announced today, visit www.StevieAwards.com/ABA

Winners of six best-of-show prizes will be awarded Grand Stevie Award trophies. Those winners will be announced the week of May 10.

2021 Stevie winners will be celebrated during a virtual awards ceremony on Wednesday, June 30 at 2pm ET. Details of the event are available on the website.

The categories that recognize outstanding new products and services introduced in the USA are among the most heavily subscribed in the ABAs, and every new product or service nominated in The 2021 American Business Awards is included in voting for the People's Choice Stevie Awards for Favorite New Products, a worldwide public vote. Voting opened today at at http://peopleschoice.stevieawards.com and will conclude on May 28. People’s Choice Stevie winners will be announced the week of June 1 and will be honored during the June 30 virtual presentations.


“The American economy continues to show its resilience, and as we’re poised on the beginning of what should be a phenomenal period of growth, we celebrate the remarkable achievements of a wide range of organizations and people over the past 18 months,” said Stevie Awards president Maggie Gallagher. “This year’s Stevie-winning nominations in The American Business Awards are testament to the ingenuity, the commitment, the passion, the adaptability, and the creativity of the American people. We look forward to celebrating this year’s winners during our virtual ceremony on June 30.”

Sponsors of The 2021 American Business Awards include John Hancock, Melissa Sones Consulting, and SoftPro.

Topics: American business awards

Entry Deadline Approaching in The 2021 International Business Awards®

Posted by Maggie Gallagher on Thu, Apr 29, 2021 @ 11:32 AM

The entry deadline is fast approaching in The 18th Annual International Business Awards®, the world's premier business awards competition, which attracts nominations from organizations in more than 60 nations and territories each year.

Submit nominations in more than 400 business awards categories through 12 May to avoid late fees.

All individuals and organizations worldwide - public and private, for-profit and non-profit, large and small - may submit nominations to The International Business Awards. Late entries will be accepted through 16 June. Entry details are available at www.StevieAwards.com/IBA.

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Juries featuring more than 150 executives around the world will determine the Gold, Silver, and Bronze Stevie Award winners. Winners will be announced on 12 August, and celebrated at a gala banquet in Paris, France on 23 October, conditions permitting.

The International Business Awards recognize achievement in every facet of the workplace. Categories include:

  • Management Awards for Executive of the Year in 35 industries, Chairman of the Year, Maverick of the Year, Woman of the Year, and more.
  • COVID-19 Response Awards have no entry fees through the 12 May deadline. After that, there is a $55 late fee.
  • Entrepreneur of the Year Awards in 35 industry categories and Founding Team of the Year in four industry groups.
  • Company of the Year Awards in 35 industry categories and broken down by company size, as well as Startup of the Year, Most Innovative Company of the Year, Fastest Growing Company of the Year, and more.
  • Customer Service Awards for Customer Service Department of the Year, Customer Service Team of the Year, and Customer Service Executive of the Year.
  • Human Resources Awards for Human Resources Department of the Year, Human Resources Team of the Year, and Human Resources Executive of the Year.
  • Information Technology Awards for IT Department of the Year, IT Team of the Year, IT Executive of the Year, and more.
  • Marketing Awards for Marketing Department, Team, and Executive of the Year as well as 50 Marketing Campaign categories.
  • New Product Awards for Product Management, Business Technology Solutions, Content & Content Technology Solutions, Education & Education Technology Solutions, and more.
  • Public Relations Awards for Agencies, Departments, Teams, Individuals, and Innovation, as well as for PR Campaigns and Programs.
  • Web Site, App, Event, Video and other media awards

The Stevie Awards has video resources on why and how to enter The 2021 International Business Awards:

“We are excited to see what so many businesses across the globe were able to achieve during one of the toughest years in our lifetimes. Through the hardships, judges are seeing innovation and compassion for employees and customers from Stevie Awards entrants. We have expanded the time frame for eligibility for Stevie Awards nominations to include 2019 to give organizations a broader scope of work to be recognized for” said Stevie Awards President, Maggie Gallagher.

Stevie Award winners in the 2020 IBAs included Deutsche Telekom Services Europe (Slovakia), Ernst & Young (USA), IBM (USA), Facebook India Online Services (India), Freelancer.com (Australia), Ooredoo Group (Qatar), REMAP (Canada), Türkiye İş Bankası (Turkey), Thai Life Insurance (Thailand), Telecommunication Services Limited (Hong Kong), LLYC (Spain), Warner Media (USA), and many more.

Interested in entering The International Business Awards?

Request the entry kit

Topics: International business awards

Global Support for Historic Journey Across Eurasia

Posted by Hailey Roos on Tue, Apr 27, 2021 @ 03:58 PM
  • Klareco’s blended approach to complex communication provides consistently positive media appearances 
  • Nearly 70 years after the first historic global trek, the Last Overland was successfully completed with guidance from Klareco Communications
  • Klareco’s strategies helped the Last Overland reach over 350 million people worldwide via various media outlets in 26 countries and 14 languages

About Klareco Communications

Klareco is a public relations and corporate communications agency. Their team of strategic advisors uses an integrated communications approach, blending the skillsets of a range of specialists. Their areas of expertise include corporate and financial communications, investor relations, capital market transactions, crisis, and emergency advisory and activation, regulatory and stakeholder engagement, and government communications. These specialists combine their skills to help bring clarity to complex situations. 

The Last Overland

The Last Overland is a 16,000-km journey from Singapore to London in “Oxford” the Land Rover, a re-creation of the historic First Overland expedition of 1955. One of the original team member’s grandsons, Nat George, would be flying the flag for his grandfather Tim Slessor on the journey, driving in his grandfather’s tire tracks. Klareco Communications helped to build a compelling story around the re-creation of the journey, leveraging the family’s personal experience and extraordinary determination, as well as the magnetic appeal of such a historic car. This allowed them to capture both mainstream and motoring audiences through special interest, mainstream, and social media, as well as regional, national, and global media publications. 

Members of the Klareco team provided on-the-round PR support while using the back of “Oxford”, the Land Rover, as their official office on the road through Singapore, Malaysia, Thailand, and Myanmar. Not only was this a brilliant opportunity to be fully immersed in the experience, but it also gave the team firsthand insight into what was actually happening and how to communicate it with the right tone, messaging, and proof points. Along the way, the agency provided strategic communications advice, media relations and event support, coordination and liaison with sponsors and partners, and acted as a point of contact for Southeast Asia and international media. The support continued remotely once the Southeast Asia leg was complete and the agency team headed home. 

By the time Oxford arrived in London in mid-December 2019, the campaign had achieved unprecedented results: at least 250 pieces of coverage across more than 197 media platforms, including local news dailies, motoring publications, radio, Land Rover interest magazines, blogs, and interest group pages. Coverage included 14 languages across 26 countries and regions including Singapore, Southeast Asia, China, UK, U.S., European countries, Eastern Europe, and India, in both print and digital media. The expedition organizers estimate that the reach of this news coverage totals at least 365 million people around the world.

It is not every day that an agency has the opportunity to turn a concept into a pan-Southeast Asia campaign that captures imagination across the world. But this is exactly what Klareco did with the Last Overland. The organizers estimate a social media reach of three million and an audience of more than 350 million globally: not bad for a campaign fueled not by money, but by shared values, enthusiasm, and a spirit of adventure.

Klareco Communications won the Silver Stevie for Innovation in Public Affairs Communications in the 2020 Asia-Pacific Awards®. 

Interested in entering the 2021 Asia-Pacific Awards? 

Request the entry kit

Topics: public relations award, Asia-Pacific Stevie Awards

Kids Coding the Future

Posted by Hailey Roos on Thu, Apr 22, 2021 @ 10:35 AM
  • Kids Code Jeunesse is a charity organization that offers Canadian kids the opportunity to learn digital skills
  • They aim to educate 1 million children in coding, digital citizenship, and creativity by 2030

About Kids Code Jeunesse

Kids Code Jeunesse is a bilingual Canadian charity determined to give every Canadian child access to digital skills education, with a focus on girls and underserved communities. KCJ teaches kids and their educators about artificial intelligence, code, digital citizenship, and how these integrate with the Global Goals so that children have the confidence and creative tools they need to build a better future.

KCJ delivers education through four pillars of service virtually and in-person:

  • Code Create Teach includes teacher training and in-class workshops
  • Code Create Celebrate hosts international events that relate to STEM, including Hour of Code and Astro Pi
  • Code Create Play has extracurricular workshops that focus on kids’ hobbies like arts and sports
  • Code Club Canada is a national network of over 1,000 clubs where kids can learn to code in small groups outside of school hours

After much discussion with international researchers, in 2019, KCJ launched #kids2030, a long-term initiative that brings together artificial intelligence, algorithm literacy, digital citizenship, and sustainable development goals to all of its programs and to the forefront of children’s education. It aims to educate 1 million kids and 50,000 educators by 2030. 

As of 2019, KCJ was the first national organization to offer free AI education in the classroom. Its services are frequently in demand from schools, caregivers, and communities. Between September and December of 2019, over 1,000 classroom workshops were booked. The BC Ministry of Education invited KCJ to consult on their curriculum, the Ontario Ministry of Education had KCJ advise on their math curriculum, and KCJ’s Chief Knowledge Officer was a senior advisor on the Pan-Canadian Computer Science Framework. 

In March of 2020, KCJ launched the Algorithm Literacy Project, a collaboration with the Canadian Commission for UNESCO, which is supported by the Canadian Council of the Arts, Microsoft, and RBC. The project teaches kids how algorithms work and provides materials to facilitate conversations about the role algorithms play in our world. 

In the first month of the COVID-19 emergency, KCJ reached out to over 1,000 educators, parents, and children through virtual workshops and resources. It was the first CanCode-funded organization to adapt in-person services to completely virtual offerings. Within days of school closures, KCJ was running virtual Code Club sessions that coached kids through coding projects, and within 2 weeks, it was offering virtual Code Create Play workshops on topics including space, nature, art, and sports. 

KCJ’s Foundation for the Future

Kids Code Jeunesse focuses on creating quality and inclusive educational experiences that support the needs of communities. It teaches concepts of collaboration, computational thinking, creativity, and digital citizenship. This approach is pedagogically driven, more similar to the humanistic approach of Renaissance learning than the post-industrial model that focuses on vocation. 

KCJ is a charity that operates like a startup: it is agile, striving to learn, and fostering a nurturing culture that encourages team members to innovate. Its big-picture thinking enables KCJ to offer influential change on an international scale. It is committed to serving underserved communities by focusing on public schools and co-ed classes. 

As KCJ continues to adapt to the changing world, it is focusing on leaving a meaningful impact. It doesn’t just teach kids how to code; kids are armed with the curiosity, creativity, and collaborative skills they need to apply knowledge to a digitally-driven and evolving world. KCJ’s work isn’t about preparing the next cohort of programmers; it’s equipping a generation with the ability to solve major global issues and the confidence to thrive in an unpredictable future. 

Kids Code Jeunesse won a Gold Stevie for Company/Organization Awards Categories - Organization of the Year - Government or Non-Profit - More Than 10 Employees in the 2020 Stevie Awards for Women in Business®. 

Interested in the 2021 Stevie Awards for Women in Business?

Request the Entry Kit

Topics: stevie awards for women in business, coding

dP elektronik GmbH: 100 Prozent Weiterempfehlung durch Mitarbeitende

Posted by Jule Kern on Thu, Apr 22, 2021 @ 07:16 AM

dp elektronik aus Langenhagen bei Hannover ist ein IT-Unternehmen im Bereich systematische Zeiterfassung und digitale Schließsysteme.

Die Ursprungssoftware für die Zeiterfassung stammt vom amerikanischen Mischkonzern Honeywell und heißt NovaTime. dp elektronik ist Knowhow-Marktführer in der DACH-Region für die Honeywell-Softwareprodukte Zeiterfassung und Zutrittskontrolle und agiert auch in Benelux sowie in Rumänien. Referenzkunden des Unternehmens sind Tom Taylor, Edding, Toyota Material Handling, Uhu, Hancook Reifen, Frankonia Jagd, Deutsche Apotheker und Ärztebank, Städte von Burgwedel bis zum Bundesumweltministerium in Berlin und Bonn.  Erreichbarkeit, Service und Knowhow zeichnen dp elektronik aus.

Doch bis zu diesem Erfolgsstatus war es ein weiter Weg: durch eine Umstrukturierung, verstärkte Kundenakquise, die Einführung eines partnerschaftlichen, verlässlichen und aufrichtigen Umgangs mit allen Mitarbeitenden, Kunden, Lieferanten und Geschäftspartnern gelang es Geschäftsführer Christian Maxin im Jahr 2011, das Unternehmen wieder auf Erfolgskurs zu lenken. Seinen Mitarbeitern garantierte er flache Hierarchien und sichere Arbeitsplätze. „Ich betrachte wirtschaftlichen Erfolg nicht als Unternehmensziel, sondern als Unternehmenszweck. Wirtschaftlicher Erfolg ist eine notwendige Bedingung für Nachhaltigkeit, sichere Arbeitsplätze und soziales Engagement“, benennt Maxin seine Firmenphilosophie. 

Bei den 7. German Stevie® Awards gewann das Unternehmen einen Bronze Stevie in den Kategorien für Besondere Leistungen im Bereich Human Resources.

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Geschäftsführer Christian Maxin schaltet keine teuren Stellenanzeigen, wenn er neue Mitarbeiter für sein Unternehmen sucht. Er verweist über Facebook und Instagram auf seinen kununu-Score von 4,6 bei 5 möglichen Sternen. 47 Meinungen seiner aktuellen und ehemaligen Mitarbeitenden sind in dem anonymen Arbeitgeberbewertungsportal hinterlegt: Alle empfehlen dp elektronik zu 100 Prozent weiter. Das hat dem Unternehmen drei Jahre in Folge die Auszeichnung "Top-cad89941-23e5-4790-bcb5-a3a2c64275c2-photos_upload2-Christian-Maxin_Foto_Hannes-LambertArbeitgeber im Mittelstand" durch Focus Business beschert: 2019, 2020 und 2021. "Meine wichtigsten Kunden sind meine Mitarbeiter. Ich lege viel Wert auf Teamarbeit. Ein gutes Team schafft eine tolle Arbeitsatmosphäre und gute Ergebnisse", betont Christian Maxin.

Seit Anfang 2019 hat er sechs neue Mitarbeiter eingestellt und seine Bürofläche von 200 auf 450 Quadratmeter verdoppelt. Sein Geschäftsmodell mit elektronischer Zeiterfassung und Zugangskontrolle ist während der Pandemie noch erfolgreicher geworden. Maxins intelligentes und beispielhaftes Arbeitgeber-Marketings macht das Unternehmen für neue Mitarbeiter attraktiv, erwartet sie schließlich ein Arbeitgeber, für den die Zufriedenheit seiner Mitarbeitenden höchste Priorität hat.

Auch der Bronze Stevie soll die herausragende Zufriedenheit der Mitarbeiter von dP elektronik honorieren.

 

Eine vollständige Liste der Gewinner 2021 finden Sie hier. 

 

Topics: human resources award, Gewinner, GSA21, Bronze

15th Annual Stevie Awards for Sales & Customer Service Winners Honored in Virtual Ceremony

Posted by Nina Moore on Mon, Apr 19, 2021 @ 02:52 PM

The Stevie® Awards for Sales & Customer Service is an international business awards competition open to all organizations worldwide. The focus of the awards is to recognize innovations and achievements of contact center, customer service, business development and sales professionals.

The winners of the 2021 Stevie Awards for Sales & Customer Service were announced in February 2021. In lieu of receiving their awards at an in-person gala in Las Vegas, winners accepted their trophies and medals from home. Each winning organization that participated was honored during a virtual awards ceremony on April 14, attended by 668 executives from around the world. 

Winners accepted their awards by filming 30-second acceptance speeches, which were broadcast live to winners and their guests via Swapcard, the Stevie Awards virtual event platform and partner. The 15th annual awards ceremony was livestreamed in three difference time zones; 2:00 pm KST, 2:00 pm GMT, and 2:00 pm EST.

In addition to acceptance speeches, the Stevie Awards shared videos about the winning organizations, messages from Stevie Awards judges, sponsors, and surprise celebrity guests. Some of the fan favorite special guests who congratulated winners on their hard work were Paula Abdul, comedy magician Penn Jillette, and the CEO of Zoom Video Communications, Eric Yuan.

"I want to congratulate all of the Stevie Award winners on your business achievements, Abdul said. "Since the Stevie Awards are the Oscars of business, every single one of you are rock stars! Keep up the great work. I wish you nothing but continued success, and may the rest of 2021 be amazing."

Attendees celebrated their Stevie wins remotely by taking photos on our "virtual red carpet," which transforms the background of an image into the 2021 Stevie Awards for Sales & Customer Service step and repeat backdrop. View the red carpet photo gallery. 

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The complete list of Stevie Awards for Sales & Customer Service winners by category is available at http://www.StevieAwards.com/Sales.

The ceremony replay, individual acceptance speeches, and red carpet interviews are available to watch on YouTube and below.

 

2021 Stevie Awards for Sales & Customer Service gold winners that participated in the virtual awards ceremony included:

  • DHL Express India Pvt Ltd, Mumbai, Maharashtra, India
  • Electronic Arts, Austin, TX USA: Evan Shadle, Front-Line Customer Service Rep
  • IBM, Armonk, NY USA: UKI Strategic Deal Squad
  • Jamaica Promotions Corporation (JAMPRO), Kingston, Jamaica
  • Mailchimp, Atlanta, GA USA: Empowering Our Customers During Times of Uncertainty
  • Nutrisystem, Fort Washington, PA USA: The Nutrisystem Online Support Team
  • Optima Tax Relief, LLC, Santa Ana, CA USA
  • Paylocity, Schaumburg, IL, USA: Paylocity Sales Team
  • Princess Polly, Los Angeles CA USA: Alexandria Collis, From Manager to Director
  • Radio Flyer, Chicago, IL USA
  • Sales Partnerships, Inc., Broomfield, CO USA: Jeffrey Valentine, Director of Sales and Training
  • ServiceNow, Santa Clara, CA USA: ServiceNow Onboarding Metamorphosis: Win as a Team!
  • SoftPro, Raleigh, NC USA: Excelling Through Turbulent Times by Meeting Customers' Evolving Needs
  • Solstice, Plantation, FL USA: Solstice's Account Management Team
  • UPMC Health Plan, Pittsburgh, PA USA: 2021 Medicare Sales Support Team
  • Vengreso, San Francisco, CA USA: The PVC Sales Methodology
  • Vodafone Turkey, Istanbul, Turkey: Blended Onboarding Training Program for Work from Home
  • …and many more

Watch the video below to see ConnectiCare of Farmington, CT, USA accept their 2021 Gold, Silver, and Bronze Stevie Awards for Innovation in Customer Service, Best Customer Satisfaction Strategy, and Best Customer Engagement Initiative. Laurie Blier, Director- Retail Operations, stated during her acceptance speech, "Health insurance is personal and complicated. People often need assistance during the most stressful and emotional times of their lives. the COVID-19 pandemic made the need for personalized service with a health plan even more important."

 

2021 Sales Partnerships Ethics in Sales Award

Sponsored by Sales Partnerships, Inc. for the fifth consecutive year, the Sales Partnerships Ethics in Sales Award recognizes organizations for best practices and achievements in demonstrating the highest ethical standards in the sales industry. Entrants submitted specific examples, case studies, practices, etc., illustrating why the nominated organization should be considered an excellent example of best practices in sales. This award was based on accomplishments beginning on January 1, 2020. The team at Sales Partnerships reviewed the nominations in this category and chose three winners based on their ethical sales practices.

The three 2021 Stevie Award winners for Ethics in Sales are:

  • GOLD STEVIE WINNER: Groove, San Francisco, CA 
  • SILVER STEVIE WINNER: Wesley Financial, Franklin, TN
  • BRONZE STEVIE WINNER: One Vision Productions, Tucker, GA

Fred Kessler, Chief Sales Officer of Sales Partnerships, explained the importance of spotlighting ethical sales behaviors, community engagement, and charitable work for this sponsored category ahead of Groove's acceptance speech video below. 

"We are proud to sponsor the Ethics in Sales Award to promote integrity and responsibility in our profession," Kessler said. "With nearly 10% of the US population in sales roles, it has never been more critical to spotlight those who do the job the right way."

 

It was announced during the ceremony that the 2021 awards will begin accepting nominations in July 2022.

"We are hopeful that we will be able to hold the 16th annual ceremony next year in Las Vegas," said Stevie Awards President Maggie Gallagher. "It was great to hear so much positivity and creativity from the Stevie Awards community."

For the past 18 years the Stevie awards programs have recognized excellence in business worldwide. Each year, the eight Stevie awards competitions receive more than 12,000 nominations from organizations of all types and sizes in more than 70 nations.

Longtime sponsors and supporters of The 15th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc. and ValueSelling Associates, Inc.

Copy of Copy of Thank You to our Sponsors-1

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Topics: Stevie Awards for Sales & Customer Service, award sales, best sales team

SYKES Australia’s Support through the Pandemic

Posted by Hailey Roos on Thu, Apr 15, 2021 @ 11:17 AM
  • SYKES Australia’s global clients rely on the company for digital marketing, customer service, and technical support
  • The company has grown exponentially with a team of committed partners who are dedicated to providing the best support possible
  • In the wake of COVID-19, SYKES Australia implemented new strategies to keep people’s well-being prioritized 

About SYKES Australia 

SYKES Australia is a digital marketing, customer service, and technical support provider to brands around the world. SYKES is a global leader in providing support, comprised of a diverse, fun-loving, and energetic team within a vibrant workplace. 

SYKES Australia opened its first contact center in George Street with only 125 employees. Focused heavily on outbound telemarketing, the company spent its first years helping a global client enter the Australian market. 

Seeing progress and growth, SYKES Australia began to scale, exploring more services and fostering new partnerships locally and worldwide. Today, the company has created its own mark in the field, continuously providing support for big global companies and leading Australian brands. Operations also expanded across New South Wales and Queensland. 

SYKES Australia’s COVID-19 Response

After recuperating from the relentless bushfires, SYKES Australia faced the coronavirus crisis with resilience and strength. The employee-centric company put its people’s mental health and well being above all, implementing a work-at-home (WAH) solution for its biggest client in just days. To support this transition to WAH and employees through COVID, SYKES developed new communications channels, tools, and support packs to assist both staff and leaders in the new normal. 

SYKES provided consistent support to its clients in the face of adversity and fear. This was made possible with the culture SYKES has established and the talented team whose character shone like a bright light of hope, confidence, and strength in trying times. 

SYKES Australia won a Bronze Stevie for COVID-19 Response Categories - Most Valuable Response by a Customer Service Team in the 2021 Stevie Awards for Sales & Customer Service®. 

Interested in entering the 2022 Stevie Awards for Sales & Customer Service?

Request the entry kit

Topics: Steve Awards for Sales and Customer Service