Winners of the 2025 People's Choice Stevie® Awards for Favorite Customer Service, a worldwide public vote, were announced today. Voting was conducted from March 7 through March 31, with the highest number of votes deciding the winners in eight industry categories. More than 34,000 votes were cast this year.

All organizations honored in the Customer Service Department of the Year categories of this year’s Stevie Awards for Sales & Customer Service were eligible to be included in voting for the People’s Choice awards. The Stevie Awards for Sales & Customer Service, now in their 19th year, are the world’s top honors for customer service, contact center, business development, and sales professionals.

More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were evaluated in this year’s competition. Winners were determined by the average scores of more than 170 professionals worldwide on seven specialized juries.

Entries were considered in more than 60 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers, among others.

Winners in all categories were announced on March 6. Stevie winners will be recognized at an award ceremony on April 10 in New York City. More than 300 Stevie Award winners and their guests from around the world are expected to attend.

This year’s People’s Choice winners, who will each receive the coveted crystal People’s Choice Stevie Award, are:

• Airlines & Transportation: DHL Express Worldwide (BD) Pvt. Ltd., Dhaka, Bangladesh
• All Other Industries: UnitedHealthcare Provider Service Operations, Minneapolis, MN, USA
• Computer Hardware & Services: ScalePad, Vancouver, British Columbia, Canada
• Consumer Products & Services: Blueair, Chicago, IL, USA
• Healthcare & Pharmaceuticals: Golden Hour, Spring, TX, USA
• Public Service & Education: Curriculum Associates, Billerica, MA, USA
• Software – 100 or more Employees: Intuit Mailchimp, Atlanta, GA, USA
• Telecommunications: AireSpring, Clearwater, FL, USA

Nicknamed the Stevie®, derived from the Greek word “crowned,” the Stevie Award trophy is one of the world's most coveted prizes. Since 2002, the Gold Stevie Award has been conferred for achievement in the workplace to organizations and individuals in more than 70 nations and territories.

Sponsors of the 2025 Stevie Awards for Sales & Customer Service include The Brooks Group, Sales Partnerships, Support Services Group, and ValueSelling Associates.

Winners in Twelfth Annual Competition to Be Celebrated at 13 May Award Ceremony in Seoul

Winners have been announced in the twelfth annual Asia-Pacific Stevie® Awards, the only awards program to recognize innovation in the workplace throughout the entire Asia-Pacific region. The list of Gold, Silver, and Bronze Stevie Award winners is available at http://Asia.StevieAwards.com.

The Stevie® Awards are widely considered to be the world's premier business awards, conferring recognition for achievement over the past 23 years in programs such as The International Business Awards® and The American Business Awards®. The name Stevie is derived from the Greek word for “crowned.”

The 2025 Asia-Pacific Stevie Awards have recognized organizations in 23 markets, including Australia, Bangladesh, Cambodia, mainland China, Hong Kong, India, Indonesia, Japan, South Korea, Macao, Malaysia, Maldives, Papua New Guinea, the Philippines, Puerto Rico, São Tomé and Príncipe, Singapore, Taiwan, Thailand, Türkiye, the United Kingdom, the United States, and Vietnam.

More than 1,000 nominations about innovative achievements from the 29 markets of the APAC region were considered by the judges this year in categories such as Award for Excellence in Innovation in Products & Services, Award for Innovative Management, and Award for Innovation in Corporate Websites, among many others.

Among the top overall winners in the 2025 Asia-Pacific Stevie Awards are SM subsidiaries including SM Retail, SM China, SM Supermalls, SM Limited Company, and SM Foundation with 16 Stevie wins from their offices in China and the Philippines. They won in categories including Innovative Achievement in Corporate Social Responsibility, Award for Innovation in Consumer Events, Climate Protection and Sustainability Campaign of the Year, Award for Innovation in Community Relations or Public Service Communications. IntouchCX won 11 Stevie Awards in categories including Innovative Achievement in Thought Leadership, Innovative Achievement in International Expansion, and Most Innovative Customer Service Executive of the Year. Manila Electric Company also won 11 Stevies in categories including Climate Protection and Sustainability Campaign of the Year, Reuse and Recycle, and Climate Hero of the Year.

Other winners of five or more Stevie Awards include IBM (10), Tata Consultancy Services (10), Singtel (8), DigiPlus Interactive Corp (7), PLDT and Smart (7), Watsons (7), Ayala (6), Bank of the Philippine Islands (6), Cisco Systems (6), Megaworld Lifestyle Malls (6), Newport World Resorts (6), Ngong Ping 360 (6), ] Athena (5), FPT IS Company Limited (5), Globe Telecom, Inc (5), UpLift AI Group (5), and Yell Bangkok (5).

Gold, Silver, and Bronze Stevie Award winners were determined by the average scores of more than 120 executives around the world acting as judges in February and March.

The 2025 Asia-Pacific Stevie Awards also includes the People’s Choice Stevie Awards for Favorite Companies, a worldwide public vote for all nominees in the competition’s Company/Organization categories. Voting will be ongoing through 2 May 2025. Winners in these categories will receive a crystal People’s Choice Stevie Award.

“The submissions in the twelfth edition of the Asia-Pacific Stevie Awards were outstanding,” said Stevie Awards President, Maggie Miller. “The judges remarked that the innovation and perseverance demonstrated in the nominations was inspiring. We applaud all the Stevie Award winners this year and look forward to celebrating them on 13 May in Seoul, South Korea.”

For details about the Asia-Pacific Stevie Awards, the 13 May awards ceremony in Seoul, and the list of Stevie Award winners, visit http://Asia.Stevieawards.com.

Winners to be honored at an award ceremony April 10 in New York City

Winners of the 2025 Stevie® Awards for Sales & Customer Service were announced in March, but winners of one special category, supported by longtime Stevie Awards sponsor Sales Partnerships Inc., were announced today.

The Sales Partnerships Ethics in Sales Award recognizes organizations for best practices and achievements in demonstrating the highest ethical standards in sales. Nominees submitted specific examples, case studies, practices, etc., illustrating why their organization should be considered an excellent practitioner of both successful and ethical sales. This year’s award looked at accomplishments since the beginning of 2023.

A review panel assembled by Sales Partnerships assessed the nominations in this category and chose the following winners for 2025:

GOLD STEVIE WINNERS:

• AWeber - Email Marketing, Chalfont, PA, USA
• Yuksekbilgili Egitim & Danismanlik, Istanbul, Türkiye

SILVER STEVIE WINNERS:

• Alight Solutions, Charlotte, NC, USA
• Beverly Jo Lynn Enterprises Inc, North York, Ontario, Canada
• Revenue Storm, Schaumburg, IL, USA
• Smartflats 24, Prague, Czech Republic

BRONZE STEVIE WINNERS:

• Glow Ventures, LLC, Sicklerville, NJ, USA
• Aires, Pittsburgh, PA USA
• TEKLYNX, Milwaukee, WI USA
• The Gem Institute, Dili, Timor Leste

Sales Partnerships, Inc., which provides turnkey, outsourced selling solutions, is a sponsor of the Stevie Awards for Sales & Customer Service program for the sixth consecutive year.

“We congratulate all the 2025 Ethics in Sales Stevie winners,” said Maggie Miller, President of the Stevie Awards. “The judges were particularly impressed by organizations that have made notable strides in strengthening their ethical practices. Sales Partnerships' decision to honor not just high-performing sales professionals, but also those who achieve success through ethical means, is something we truly commend. We’re excited to have our longtime sponsor present these awards during the April 10 Stevie Awards for Sales & Customer Service ceremony.”

Sponsors of the 2025 Stevie Awards for Sales & Customer Service include The Brooks Group, Sales Partnerships, Support Services Group, and ValueSelling Associates.

DP DHL Wins Grand Stevie Award for 13th Consecutive Year

The Stevie® Awards have announced the winners of Grand Stevie Award trophies in the 19th annual Stevie Awards for Sales & Customer Service, recognized as the world's top honors for achievement in business development, customer service, and sales.

Nominees in the 2025 Stevie Awards for Sales & Customer Service were not able to apply for Grand Stevie Awards directly. These are “best of show” honors. Winners were determined by a points system based on the total number of awards won in the program, with a Gold Stevie win counting for three points, a Silver Stevie win for two points, and a Bronze Stevie win for 1.5 points.

This year's Gold, Silver, and Bronze Stevie Award winners in the Stevie Awards for Sales & Customer Service were announced on March 6. All winners will be celebrated during an awards ceremony on April 10 in New York City.

Winners of the Grand Stevie Awards in the 2025 competition are:

1. DP DHL, worldwide, with 91.5 award points earned by Gold, Silver, and Bronze Stevie Award wins by DHL affiliates in 17 nations, is the most honored organization in the 2025 competition. This is the 13th year in a row in which the multinational package delivery and supply chain management company, headquartered in Bonn, Germany, has won a Grand Stevie in the program. They have placed first on the list of most honored organizations 11 years out of 13.

2. IBM, worldwide (71.5 award points). IBM has won a Grand Stevie Award in the program for the ninth consecutive year.

3. Sales Partnerships, Broomfield, Colorado USA (48 points). Sales Partnerships has won a Grand Stevie Award for the eighth consecutive year, as well as in 2016.

4. Intuit (34 points) earned by Intuit Canada, Toronto, Ontario, and Intuit Mailchimp, Atlanta, Georgia USA.

5. ValueSelling Associates, Carlsbad, California USA (33 points). ValueSelling also won Grand Stevies in 2019, 2021, 2022 and 2023.

More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were evaluated in this year's competition. Winners were determined by the average scores of more than 170 professionals worldwide on seven specialized juries.

The 2026 awards will begin accepting nominations this July. Those interested in participating may request the entry kit at www.StevieAwards.com/Sales.

Sponsors of the 2025 Stevie Awards for Sales & Customer Service include The Brooks Group, Sales Partnerships, Support Services Group, and ValueSelling Associates.

Each year, the Stevie® Awards for Sales & Customer Service recognizes the world’s most innovative and effective achievements in customer contact, business development, and service excellence. In 2025, we received 2,100 of nominations from organizations in more than 45 nations, all showcasing the evolving strategies, technologies, and human-centered practices transforming the customer experience.

Winners were announced on March 6 and will be honored at a ceremony in New York City on April 10, 2025.

Behind every Stevie Award is a panel of expert judges who bring deep industry knowledge and thoughtful analysis to the evaluation process. One of those judges is Greg Salvato, CEO of TouchPoint One, who generously volunteered his time and expertise to review 100+ entries across a range of customer service categories this year.

We’re honored to share Greg’s reflections from his experience on the judging panel — observations that go beyond scoring and offer valuable takeaways for any organization committed to delivering exceptional customer service. From the role of AI to the power of internal storytelling, Greg highlights the trends and traits that distinguish truly outstanding teams in today’s competitive CX landscape.

Thank you, Greg, for your thoughtful insights and continued support of the Stevie Awards community!

__________________________________________________________________________________________

✨Over the past several weeks, I had the privilege of evaluating 100 nominations from customer service teams across industries and the globe. My purview was a mere fraction of the several hundred entries submitted, but I thought it worth sharing at least a few of the key observations that stuck out for me that might help you meet your CX objectives in 2025 and beyond. 🚀

𝗦𝗼𝗺𝗲 𝗸𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:

🤖 𝗔𝗜 𝗶𝘀𝗻’𝘁 𝘁𝗵𝗲 𝘀𝘁𝗮𝗿 — 𝗽𝗲𝗼𝗽𝗹𝗲, 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆, 𝗮𝗻𝗱 𝗰𝘂𝗹𝘁𝘂𝗿𝗲 𝗮𝗿𝗲. AI was in the house, but rarely as the centerpiece. The best entries used automation to enhance, not replace, human expertise.

💪 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 𝘄𝗮𝘀𝗻’𝘁 𝗮𝗯𝗼𝘂𝘁 𝗰𝘂𝘁𝘁𝗶𝗻𝗴 𝗰𝗼𝘀𝘁𝘀 (𝗮𝘁 𝗹𝗲𝗮𝘀𝘁 𝗼𝘃𝗲𝗿𝘁𝗹𝘆). Instead, it was about elevating service, reducing friction, and making agents more effective. The best teams weren’t shrinking but rather expanding capabilities.

💲 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝘀 𝗮 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝗱𝗿𝗶𝘃𝗲𝗿! Some teams proved that contact centers aren’t just about issue resolution but driving sales, retention, and loyalty. Really appreciated these stories as they showed a clear path for an evolved, expanded agent and CX organization role.

🤝 𝗪𝗼𝗿𝗸𝗳𝗼𝗿𝗰𝗲 𝗶𝗻𝘃𝗲𝘀𝘁𝗺𝗲𝗻𝘁 = 𝗖𝗫 𝘀𝘂𝗰𝗰𝗲𝘀𝘀. The most impactful teams invested in training, leadership development, and employee engagement, proving that great CX starts from within.

🔎 𝗧𝗵𝗲 𝗴𝗮𝗽 𝗯𝗲𝘁𝘄𝗲𝗲𝗻 “𝗴𝗼𝗼𝗱” 𝗮𝗻𝗱 “𝗴𝗿𝗲𝗮𝘁” 𝘄𝗮𝘀 𝗰𝗹𝗮𝗿𝗶𝘁𝘆. Some teams had incredible results but failed to tell their story effectively. The best entries were doing great work - and articulating their impact clearly. I make this point not just in the context of awards, but because the stories you tell internally (you are telling them, right?) are what equip, align, engage, and inspire your CX team - the rocket fuel for lasting success. 🚀

Every judge brings their own perspective, of course, so what stood out to me might be perceived differently by others. But if these 100 entries are any indication, the best customer service teams are building sustainable, human-centered strategies that drive real impact.

If you’re leading or supporting a customer service function, I hope these notes give you something useful and maybe even help you take things to the next level. If you have a customer contact success story to tell, and/or might like to be a judge, I can’t recommend program and staff more highly. 😁

The Stevie® Awards, organizer of The American Business Awards®, announced today that the final entry deadline for the 23rd annual competition has been extended through April 3. No additional late fees will be charged. Entries submitted through the new deadline will not be penalized in any way in the judging process.

“We’ve received so many requests for individual deadline extensions that we’ve decided to extend the deadline for everyone,” said Stevie Awards President Maggie Miller. The original final deadline was March 5.

The American Business Awards are widely considered to be the premier business awards program in the U.S.A. All organizations operating in the U.S.A. are eligible to submit nominations— public and private, for-profit and non-profit, large, and small. The 2025 awards will honor achievements since the beginning of 2023. Entry details are available at http://www.StevieAwards.com/ABA.

The American Business Awards recognize achievement in every facet of the workplace. Categories include:

• Achievement Categories
• App Categories
• Company / Organization Categories
• Corporate Communications, Investor Relations, & Public Relations Categories
• Customer Service Categories
• Entrepreneur Categories
• Event Categories
• Human Resources Categories
• Management Categories
• Marketing Categories
• New Product & Product Management Categories
• Podcast Categories (New for 2025)
• Publication Categories
• Social Media Categories
• Support Categories
• Sustainability Categories
• Technology Categories
• Thought Leadership Categories
• Video Categories
• Web Achievement Categories

More than 200 professionals nationwide will participate in the judging process through mid-April. The Gold, Silver and Bronze Stevie® Award winners will be announced on April 24 and celebrated during a gala event in New York City on June 10.

Every new product or service nominated in The 2025 American Business Awards will automatically be included in voting for the People's Choice Stevie Awards for Favorite New Products, an annual feature of the ABAs in which the general public votes for their favorite new products. Voting will open on April 25.

The list of past Stevie Award winners in The American Business Awards reads like a who’s who of innovation and business success in the U.S.A. Explore the list of last year’s winners.

Sponsors of The 2025 American Business Awards include, HCLTech, Melissa Sones Consulting, and SoftPro.

Winners in the 19th annual Stevie® Awards for Sales & Customer Service, recognized as the world's top customer service awards and sales awards, have been announced. A complete list of all 2025 Gold, Silver and Bronze Stevie Award winners by category is available at www.StevieAwards.com/Sales.

Winners will be recognized during a gala banquet at the Marriott Marquis Hotel in New York City on Thursday, April 10. Tickets are on sale now.

More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were evaluated in this year’s competition. Winners were determined by the average scores of more than 170 professionals worldwide on seven specialized juries. Entries were considered in more than 60 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers, among others.

The top winner of Gold, Silver, and Bronze Stevie Awards is DP DHL, worldwide with 39 Gold, Silver, and Bronze Stevie Award wins.

Other winners of six or more Stevie Awards include:

IBM, various locations (31), Sales Partnerships, Inc., Broomfield, CO USA (20), Support Services Group, Inc., Waco, TX USA (18), ValueSelling Associates Inc., Carlsbad, CA USA (15), Unitedhealthcare Provider Service Operations, Minneapolis, MN USA (13), TransPerfect Translations, New York, NY USA (12), UPMC, Pittsburgh, PA USA (12), Druva Inc., Santa Clara, CA USA (9), Intuit Canada, Toronto, ON Canada (9), Blackhawk Network, Pleasanton CA USA (8), GoHealth, Chicago, IL USA (8), Tata Consultancy Services, worldwide (8), Element TV Company, LP, Winnsboro, SC USA (6), Intuit Mailchimp, Atlanta, GA USA (6), Mplus, Zagreb, Croatia (6), and Nutun, Johannesburg, South Africa (6).

Winners in one special category, the Sales Partnerships Ethics in Sales Award, will be announced in early April. The deadline to submit nominations for this prize is March 21. This award recognizes organizations for best practices and achievements in demonstrating the highest ethical standards in the sales industry.

Five winners of Grand Stevie Award trophies, for the five most-honored organizations in the competition, will be announced the week of March 17.

All organizations worldwide are eligible to compete in the Stevie Awards for Sales & Customer Service and may submit any number of nominations in a wide range of award categories for sales, customer service, solution providers, business development, solutions and implementations, and thought leadership.

Nominations for the 2026 edition of the Stevie Awards for Sales & Customer Service will be accepted starting this July.  The entry kit may be requested at http://www.StevieAwards.com/Sales.

The awards are presented by the Stevie Awards, which organizes nine of the world’s leading business award programs including the prestigious International Business Awards® and American Business Awards®.

The Stevie® Awards, organizer of the world's premier business awards programs, has extended the final entry deadline for the 2025 (19th annual) Stevie Awards for Sales & Customer Service. Entry kits and complete details about the competition are available at http://www.StevieAwards.com/Sales.

The original final entry deadline was January 22, but by popular demand, entrants now have through February 18 to submit nominations. Winners will be announced on March 6, and the Gold, Silver, and Bronze Stevie Award winners will be honored during an awards ceremony in New York City on April 10.

Eligible nominees include departments, teams, and professionals from around the world who work in customer service, contact centers, business development, and sales. New products and services and solution providers used by those professionals are also eligible. The 2025 awards will recognize achievements since July 1, 2022.

The Stevie Awards for Sales & Customer Service feature more than 150 sales awards, customer service awards, business development awards, new product awards, thought leadership, and solution provider awards categories. Entrants may submit any number of nominations to any number of categories, which include:

• Sales Individual categories such as Senior Sales Executive of the Year and Sales Representative of the Year
  ● Sales Team categories like Global Sales Team of the Year and Online Sales Team of the Year
  ● Sales Achievement categories such as Sales Turnaround of the Year and Sales Training or Coaching Program of the Year
  ● Sales Distinction categories in 14 industry groupings
  ● Customer Service and Contact Center Individual categories such as Front-Line Customer Service Professional of the Year and Customer Service Leader of the Year
  ● Customer Service and Contact Center Team categories like Contact Center of the Year and Back Office Customer Service Team of the Year
  ● Customer Service and Contact Center Achievement categories such as e-Commerce Customer Service Award and Award for Innovation in Customer Service
  ● Customer Service Department categories in 12 industry groupings
  ● Customer Service Success categories in five industry groupings
  ● New Product and Service categories like Best New Business Intelligence Solution and Best New Marketing Solution
  Solutions and Implementations categories such as Business Intelligence Solution, Collaboration Solution, Contact Center Solution
  ● Solution Provider categories such as Sales Consulting Practice of the Year and Incentive, Rewards, or Recognition Provider of the Year
  ● Business Development categories such as Business Development Professional of the Year and Business Development Achievement of the Year - Hospitality & Leisure
  ● Thought Leadership categories such as Best Use of Thought Leadership in Sales, Best Use of Thought Leadership in Business Development, and Best Use of Thought Leadership in Customer Service

2025 will see the return of the People's Choice Stevie® Awards for Favorite Customer Service, a popular feature of the Stevie Awards for Sales & Customer Service in which the public may vote for their favorite providers of customer service from among all finalist nominations in the Customer Service Department of the Year categories.

Winners of the 2024 edition of the Stevie Awards for Sales & Customer Service included Allianz Services Pvt Ltd, Apexon, Ayala Land, Bank of America, Blackhawk Network, Cisco Systems, Delta Dental of Kansas, DP DHL, Everise, Hinduja Global Solutions, HP Inc., IBM Corporation, Lounge Group, Purpol Marketing Limited, Sales Partnerships, Inc., Samsung Electronics America, SAP, Splunk, Support Services Group, Tata Consultancy Services, Toco Warranty, UPMC Health Plan, VIZIO Inc., Watsons, and Weber Shandwick.

The 2025 competition will be judged by more than 150 professionals around the world. Those interested in participating on one of the juries may apply at https://sales.stevieawards.com/sa-judge/register.

Sponsors of the 2025 Stevie Awards for Sales & Customer Service include The Brooks Group, Sales Partnerships, Support Services Group, and ValueSelling Associates.

The Stevie® Awards are delighted to announce the five distinguished professionals who chaired the judging committees of the 2025 (6th annual) Middle East & North Africa Stevie® Awards competition.

The 2025 Middle East & North Africa Stevie® Awards, sponsored by the Ras Al Khaimah Chamber of Commerce & Industry, are an international business awards competition that are open to all organizations in 18 nations in the Middle East and North Africa.  The focus of the awards is on recognizing innovation in all its forms.  

This year more than 1,000 nominations were considered in the judging process by more than 150 professionals, whose average ratings determined the Gold, Silver, and Bronze Stevie Award winners who will be announced in in January. 

Stevie winners will be presented their awards at a gala banquet at the Waldorf Astoria in Ras Al Khaimah, United Arab Emirates on Saturday, 22 February.

The five committee chairs were invited to chair based on their professional experience and expertise. Judging chairs helped to form their committees, each of which is comprised of other professionals from around the globe. Learn more about the Stevie Awards judging process here. 

Meet this year's judging committee chairs:

Corporate Communications/Public Relations & Publications Awards Judging Committee

Chair: Murat Avalin, Founder of CANVAS Strategy & Creativity, Istanbul, Türkiye

Murat Avalin is the founder of CANVAS Strategy & Creativity. He has over 25 years of experience in public relations and marketing strategies. He managed the communication strategies of leading companies and global brands in different sectors. 

His areas of expertise are public relations, strategic marketing, media relations, crisis management, leadership communications and digital communications. After graduating from Bosphorus University Physics and Philosophy departments, he completed the Strategic Marketing Program of Cornell University Johnson Graduate School, New York.

Human Resources & Individual Awards Judging Committee

Chair: Mayada Maged, Managing Partner of Staff Arabia HR Outsourcing /Group, Giza, Egypt

Mayada Maged, Managing Partner for Staff Arabia, is a leading HR Outsourcing Global Service Provider acting as a one-stop shop partner for Clients in all HR, staffing, payroll & personnel compliance outsourcing on 18+ countries. With more than 20 years of experience in the HR field and outsourcing industry, Mayada establishes and develops Human Resource teams and infrastructure for global companies such as Vodafone, Amazon, Concentrix, McDonald’s & Technip Italy & others to effectively support rapid business growth & her passion is always towards people development as the main asset of any organization & not only Business but also Social Corporate responsibility. With a career spanning two decades, she is at the forefront of modern HR practices, Bringing fresh ideas to the MENA outsourcing Market!

Mayada is Six Sigma and Balance Score card Certified, and a certified Entrepreneur by the American University in Cairo (AUC). She also holds a PGD in Global Management from Eslsca Business School Paris, and an HR Diploma from AUC, and she is currently obtaining her MBA Degree in Global Management. She always raises women empowerment & sustainability models all over the global activities, Performance Management, employee recognition & Business Management as well as strategic HR practices, and she is currently dedicated to scaling up the organization to Unicorn, practicing human resources in a variety of industries as well as volunteering on charitable activities, women empowerment communities, and with big achievements in Social Corporate responsibilities.

Management, Customer Service & Thought Leadership Awards Judging Committee

Chair: Dr. Feda Shahin, CEO, FIDELITY4ALL, Bournemouth, Dover, United Kingdom, and Dubai, United Arab Emirates

Feda Shahin is the founder and CEO of Fidelity4All, a consulting firm known for driving impactful, sustainable change. She previously co-founded Knowledge Horizon Ltd, growing it from a startup to a multi-million-dollar business with global reach.

With a bachelor’s degree in business administration and economics, an MBA in Finance, and advanced research in International Finance at Warwick Business School, Feda has expertise in leadership, organizational development, corporate social responsibility, and excellence frameworks. She is an EFQM consultant and assessor for international awards. As an education consultant, Feda has worked with organizations like Cambridge International Examinations to design leadership programs and curricula. She has also tutored and supervised research at top universities. Feda has played an active role in Corporate Social Responsibility and entrepreneurship, supporting initiatives across the Middle East and globally. developed Cisco Entrepreneur Institute and has mentored women in technology through the TechWomen program, an initiative under Hillary Clinton’s leadership.

Bilingual in English and Arabic, Feda is recognized for her ability to combine academic knowledge with practical consulting experience to drive organizational excellence.  Her journey serves as an inspiration to women worldwide, proving that determination and resilience can break barriers and lead to success.

Marketing, Media (Apps/Events/Video/Websites) & Social Media Awards Judging Committee

Chair: Hitesh Bhogal, Marketing Leader for Nexus Insurance Brokers LLC, Dubai, United Arab Emirates

Hitesh Bhogal is a seasoned marketing leader with over a decade of experience crafting strategies that drive growth through innovation, creativity, and precision. Currently heading marketing efforts at Nexus Insurance Brokers LLC, Hitesh excels in leveraging omnichannel approaches to create impactful campaigns, build brand equity, and drive customer engagement.

"Innovation paired with strategic creativity and precise execution unlocks unparalleled growth" is the philosophy that guides Hitesh’s professional journey. His expertise spans branding, strategic communications, content marketing, online sales, digital transformation, and customer lifecycle management. With a proven ability to integrate cutting-edge technologies and adapt to evolving trends, he designs seamless user experiences that connect brands with their audiences effectively. During his tenure at SALAMA, Hitesh played a pivotal role in launching high-performing campaigns, including the award-winning "Kind Beings of Dubai" initiative. His contributions helped SALAMA secure multiple accolades, including being named “Takaful Operator of the Year.” These achievements reflect Hitesh’s talent for combining strategic insights with creative execution, ensuring that campaigns meet and exceed business objectives.

Hitesh’s ability to simplify complex solutions is one of his standout strengths. In a world increasingly driven by digitalization, he collaborates with business teams to develop frameworks that prioritize clarity, impact, and efficiency. Whether through search and voice marketing, social media strategies, or e-commerce optimization, Hitesh’s integrated marketing expertise ensures success across platforms.  Academically, Hitesh holds a Master’s in Global Business with a specialization in Marketing Management from SP Jain School of Global Management and a B.Tech in Computer Science from Narsee Monjee Institute of Management Studies. This blend of technical knowledge and strategic insight positions him uniquely to address the demands of modern marketing.  As a mentor and industry advocate, Hitesh is deeply committed to fostering the next generation of marketing professionals. He believes in the power of collaboration and innovation to unlock new opportunities and consistently encourages teams to think outside the box to deliver exceptional results. Hitesh’s leadership and vision inspire innovation, foster collaboration, and celebrate the creative spirit that defines the marketing industry. His role in the Stevie Awards reflects his belief in the power of exceptional storytelling to connect, influence, and leave a lasting legacy.

New Product, Technology, and Sustainability Awards Judging Committee

Chair: Engr. Lana El-Tawil Ramdurai, Senior Specialist & Project Manager, Royal Scientific Society, Amman, Jordan

Eng. Lana El-Tawil, the Founder of Oswah Hasaneh Association and a Senior Specialist at the Royal Scientific Society, has a remarkable track record. She has served as the Head of the Project Management Division at the Ministry of Industry, Trade, and Supply and is based in Amman City, Hashemite Kingdom of Jordan.  An expert in digital transformation and project management, Lana is a true local talent. She has extensive expertise in project management and sustainable development. With fervent dedication, she spearheads numerous projects addressing climate change and offers invaluable support to women and youth through both national and international initiatives. Her contributions extend to conducting workshops that have garnered international recognition and accolades. She is a skilled engineer with more than 11 years of experience in strategy, operations, as well as managing the commercial part of different business sectors. Holding a Bachelor's degree in Industrial Engineering and a Master's degree in E-Government, she embodies the fusion of knowledge and dedication that drives positive change.

Lana has held responsibility for overseeing the implementation, monitoring, and evaluation of over 30 national and international projects and programs. She demonstrated the ability to engage across diverse areas of support, orchestrating a myriad of activities geared towards enhancing the capabilities of SMEs and start-ups. Her efforts primarily aimed at empowering them to explore new markets and achieve broader reach, aligning with the core objectives of the projects, including policy-level initiatives. She has received recognition on both the national and international stage and has secured more than seven awards across various sectors, with a strong focus on innovation and pioneering new systems within the realm of renewable energy. She was distinguished as one of the "365 Inspiring Arabic Empowering Women" by @wibarabia. As a representative of Jordan youth for tech and innovation initiative at Future Hub UAE, she has significantly contributed to this dynamic field and received the distinguished honor of being the best employee at MITS.  Furthermore, she serves as the national focal point for a multitude of pivotal national projects, including the Investor Journey Project, the Simplifying Registration and Licensing Procedures for Economic Activities Project, the Job Creation for Youth and Women Project, the JOSME Project (Enhancement of Jordanian SMEs Inclusiveness, Competitiveness, and Sustainable Innovation), T4E (Trade for Employment), Employment-Oriented MSME Promotion Project, Economic Reform Activity (ERA), Home Based Businesses Project (HBBs), Corporate Entrepreneurship Responsibility Alliance (CERA), SWITCH MED Project, and the Building Resilience through Circularity: Green Innovations in Host Communities (BR َCkA) project.

Lana has been a dedicated member of the King Abdullah II Award for Excellence in Government for over five years, leading the Digital Transformation Committee. As the Founder of the Oswah Hasanah Charity Society and Just Green Co., she has shown her commitment to meaningful societal contributions. These experiences and accomplishments have propelled her to an elevated level of understanding in the realm of business development.

Are you looking for a unique and impactful way to showcase your organization’s brand? The Stevie Awards®, renowned worldwide for celebrating excellence in business, is now offering exclusive tote bag sponsorship opportunities for the 2025 awards ceremonies.

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Sponsorship Deadline: January 15, 2025

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Sponsorship Deadline: August 1, 2025

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Sponsorship Deadline: January 15, 2025

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