Maggie Gallagher

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Final Entry Deadline Extended in the 18th Annual Stevie® Awards for Sales & Customer Service

Posted by Maggie Gallagher on Thu, Jan 25, 2024 @ 09:15 AM

Business Development, Customer Service, and Sales Achievements, Professionals, and More May Now Be Nominated Through February 21

The Stevie® Awards, organizer of the world's premier business awards programs, has extended the final entry deadline for the 2024 (18th annual) Stevie Awards for Sales & Customer Service. Entry kits and complete details about the competition are available at http://www.StevieAwards.com/Sales.

The original final entry deadline was January 24, but, by popular demand, entrants may now submit nominations through February 21. Finalists will be announced March 5, and the Gold, Silver, and Bronze Stevie Award winners will be revealed during an awards ceremony on April 12 in Las Vegas.

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Eligible nominees include departments, teams, and professionals from around the world who work in customer service, contact centers, business development, and sales. New products and services and solution providers used by those professionals are also eligible. The 2024 awards will recognize achievements since July 1, 2021.

The Stevie Awards for Sales & Customer Service feature more than 150 sales awards, customer service awards, business development awards, new product awards, thought leadership, and solution provider awards categories. Entrants may submit any number of nominations to any number of categories, which include:

  • Sales Individual categories such as Senior Sales Executive of the Year and Sales Representative of the Year
    ● Sales Team categories like Global Sales Team of the Year and Online Sales Team of the Year
    ● Sales Achievement categories such as Sales Turnaround of the Year and Sales Training or Coaching Program of the Year
    ● Sales Distinction categories in 14 industry groupings
    ● Customer Service and Contact Center Individual categories such as Front-Line Customer Service Professional of the Year and Customer Service Leader of the Year
    ● Customer Service and Contact Center Team categories like Contact Center of the Year and Back Office Customer Service Team of the Year
    ● Customer Service and Contact Center Achievement categories such as e-Commerce Customer Service Award and Award for Innovation in Customer Service
    ● Customer Service Department categories in 12 industry groupings
    ● Customer Service Success categories in five industry groupings
    ● New Product and Service categories like Best New Business Intelligence Solution and Best New Marketing Solution
    ● Solution Provider categories such as Sales Consulting Practice of the Year and Incentive, Rewards, or Recognition Provider of the Year
    ● Business Development categories such as Business Development Professional of the Year and Business Development Achievement of the Year - Hospitality & Leisure
    ● Thought Leadership categories such as Best Use of Thought Leadership in Sales, Best Use of Thought Leadership in Business Development, and Best Use of Thought Leadership in Customer Service

Winners of the 2023 edition of the Stevie Awards for Sales & Customer Service included AT&T, Banco Popular Dominicano, Care.com, Cisco Systems, Cvent Inc., DHL Express Worldwide, Dubai Airports, Easyship, Enerjisa Enerji, GoHealth, HP, IBM, Michael Kors, Modern Campus, Nasdaq Governance Solutions, Pan American Energy, PT Telkom Indonesia (Persero) Tbk, SAP, SoftPro, Splunk, Support Services Group, ValueSelling Associates, VIZIO Inc., Vodafone Turkey, and many more.

The 2024 competition will be judged by more than 150 professionals around the world. 

Interested in submitting 2024 nominations?

Request the Entry Kit

 

Topics: Steve Awards for Sales and Customer Service

Judging Chairs Named in the 2024 Stevie® Awards for Sales & Customer Service

Posted by Maggie Gallagher on Tue, Dec 19, 2023 @ 03:05 PM

The Stevie® Awards are delighted to announce the seven distinguished professionals who will chair the judging committees of the 2024 (18th annual) Stevie® Awards for Sales & Customer Service competition.

The Stevie Awards for Sales & Customer Service are the world's top sales awards, customer service awards, business development awards, contact center awards, and more.

Stevie Award finalists will be determined at the end of the judging period in February. Results of Gold, Silver, and Bronze Stevie Awards will be announced at the 18th annual awards ceremony in Las Vegas on April 12.  

The seven committee chairs were invited to chair based on their professional experience and expertise. Judging chairs helped to form their committees, each of which will be comprised of other professionals from around the globe. Learn more about the Stevie Awards judging process here

Here are this year's judging committee chairs:

Customer Service & Contact Center Achievement Awards
Chair: Neal Topf, President, Callzilla, Miramar, Florida, United States

24 sascs csa chair Neil topfNeal Topf is the President and Co-Founder of Callzilla, an outsourced contact center provider. Inspired by Annette Franz’s Built to Win tome on how to truly serve customers, Neal has learned the importance of shaping Callzilla to be Employee Centric, Customer Centric, and Client Centric. Neal’s passions are taking apart and solving modern Customer Experience puzzles through the lenses of the employee, customers, and clients, including how the intersection of humans and artificial intelligence can be leveraged to remove friction, to improve speed of response and resolution rates and truly place each of these at the center of the enterprise. 

Neal serves on the Executive Board of the Society of Consumer Professionals (SOCAP) where he enjoys the role of governance of a leading CX industry association. A graduate of the HEC Paris MBA program, Neal studied entrepreneurship and general management. Prior to his MBA studies in Paris, Neal worked for 4 years in the international division of MCI, the great telecom challenger of the 80’s and 90’s, which was a career changing opportunity. Neal now resides in South Florida where he tries to incrementally improve his golf game. And in his spare time, he wonders if the Washington Commanders, his lifelong favorite football team, will ever return to prominence? 

Customer Service Department & Customer Service Success Awards
Chair: Sarah Sajedi, CO-founder, CEO & CTO, ERA Environmental Management Solutions, Saint-Laurent, Quebec, Canada

24 sascs csd chair sajediSarah Sajedi is an award-winning environmental expert and one of the co-founders of ERA Environmental Management Solutions. Over the past 28 years as the company’s CTO and CEO, Sarah has had to carve out a place for herself in a competitive and largely male-dominated industry. Through her business acumen, degree in Chemistry/Biochemistry, and determination, Sarah has established herself as an authority on environmental performance and compliance solutions across the automotive, aerospace, chemicals, metal, and general manufacturing industries, among countless others.

Sarah’s leadership philosophy is simple: investing in the education and growth of employees promotes innovation and a stronger company. By fostering emerging talent from a diverse workforce, Sarah has grown ERA from a small firm into Canada’s most successful environmental management solution provider, successfully winning out Fortune 100 and 500 companies against multimillion-dollar U.S. competitors. Sarah is a passionate advocate for higher education. She believes education is empowering - that is why she currently sponsors three scholarships for higher education and is working toward establishing a foundation to provide financial aid and university access. She believes in helping others, particularly young female entrepreneurs, by providing a means to obtain higher education and independence, which is vital for their continued success.  Voluntarism is also an essential part of Sarah’s leadership. She works with Angels of Mercy to provide food, clothing, and a listening ear to Montreal’s homeless population, and through the Helping Hands organization she provides clothing and education to children in developing nations. It’s important for her to be able to work hands-on with those in need.

Under her leadership, ERA has been named one of the most admired companies to watch (2018), one of Canada’s top SMEs by the Globe and Mail (2019) and Corporate Vision (2021), one of the top 10 automotive solution providers (2021), the most innovative EHS&Q compliance platform (2022), the Canadian Sustainable Business of the Year (2022), and the Gold Stevie Award winner in the Customer Service (Technology Industries category) at the 2023 Stevie Awards for Sales & Customer Service.  Sarah herself has been named a Woman of Influence by RBC, the Silver Stevie Award winner at the 2013 Stevie Awards for Women in Business, and the recipient of the national Sara Kirke Award for Leadership in Technology.

Customer Service & Contact Center Individual & Team Awards
Chair: Kimberley Hayes, Global Chief Experience Officer, MONAT Global Corp, Doral, FL, United States

24 sascs csit chair hayesKimberley Hayes is a distinguished professional with over 25 years of extensive experience in managing Customer Care operations on a global scale. Her leadership journey has taken her from the corporate landscapes of the USA, Canada, and the European Union to the bustling markets of Asia. Kimberley is renowned for her exceptional expertise in customer experience (CX) management and a distinguished career marked by remarkable achievements. Throughout her illustrious career, Kimberley has proven herself as a seasoned executive who consistently delivers exceptional results. Her unwavering commitment to success is a driving force that has set her apart in the industry. Kimberley is known for her strategic approach to customer care operations, making her a visionary leader who excels in crafting innovative and effective solutions to complex challenges.

In 2023, Kimberley Hayes received a prestigious Silver Stevie Award in the Stevie Awards for Women in Business, a testament to her excellence in customer care where she was honored as "Women of the Year in Customer Service," underscoring her extraordinary contributions and leadership. Furthermore, Kimberley is no stranger to the dynamic world of start-ups. Her entrepreneurial spirit and adaptability have allowed her to excel in nurturing and growing early-stage companies. This experience has equipped her with a profound understanding of the fast-paced, ever-evolving nature of the business world.

Kimberley's track record extends beyond accolades, as she has successfully built and managed organizations of over 500 seats, showcasing her remarkable ability to scale operations while maintaining a focus on quality and excellence. Her wealth of experience, exceptional results, and relentless determination position Kimberley Hayes as a leading figure in the customer care and CX industry. Her commitment to delivering unparalleled customer experiences, combined with her extensive global experience and expertise in start-ups, make her a true luminary in the field. With a career that epitomizes excellence, Kimberley continues to be a driving force in shaping the future of customer care and CX management.  

New Product & Service Awards
Chair: Dennis Reno, Chief Customer Officer, Cyara, Almeda, California, United States

24 sascs np chair renoDennis Reno joined Cyara in 2020 and most recently has been a member of the executive leadership team as Chief Customer Officer and is focused on delivering world-class customer experiences for a global customer base.  Dennis has a rich background managing Customer Experience and Customer Success functions among leading tech firms in Silicon Valley and at companies such as Microsoft, Oracle, Proofpoint, BEA Systems, and Continental Airlines.

On being appointed Chair, Dennis commented: “I have had the honor of being a judge for the Stevie Awards for many years and each time I participate I have the pleasure of making new friends and contacts among my fellow judges and gain the unique ability to learn so much about other businesses and industries that deliver world-class service and support.”  

Sales Achievements & Sales Distinction Awards
Chair: Oğuz Kartal, Chief Transformation Officer, Karaca Zuccaciye A.S., Sisli, Istanbul, Turkey

24 sascs sasd char kartalOğuz is a Chief Digital Transformation Officer with more than 15 years of experience working alongside Telecom, Retail, Finance, and Technology industries. During this time, Oguz has worked with top companies in Turkey, Dubai, Qatar, and Kuwait. Having worked for top telecom and finance companies, Oguz has a unique set of capabilities for leading the strategic vision and business development for companies to leverage digital capabilities and digital channels as well as to build and differentiate the brand through a better digital experience for everyone.

Sales Individual & Sales Team Awards
Chair:  Mario Martinez Jr., Founder & CEO, Vengreso, Inc., Walnut Creek, California, United States

24 sascs sit chair martinez-whiteMario is the CEO and Co-founder of Vengreso - the creators of FlyMSG, the AI All-inOne Productivity Assistant helping professionals save 1-hour a day in lost productivity by storing, organizing, typing, and writing for you. He spent 106 consecutive quarters in B2B Sales, Marketing, and Executive Leadership roles, growing hundreds of millions of dollars in revenue annually. 

In 2023, he was named Most Influential CEO in the Software Solutions category by CEO Monthly, and he was also named to the #1 spot in the Top 10 Most Influential Business Leaders by Beyond Magazine in 2021. Most notably, he was one of 20 sales influencers invited to appear in the Salesforce.com documentary film “The Story of Sales”. He was named one of the Top 10 Sales Influencers by The Modern Sales Magazine, Top 25 Most Influential Inside Sales Professionals, Selling Power Magazine’s Top Sales Training and Coaching Consultant, and was recognized as one of the top Social Media Leaders by The Social Shake Up. 


As a renowned sales influencer, Mario teaches marketing and sales professionals how to develop an engaging personal brand to attract today’s modern buyers using the digital sales ecosystem.  Mario is the host of the popular The Modern Selling Podcast. He’s been featured in Forbes, INC., Entrepreneur,  and was formerly a contributor to the Huffington Post. He’s a highly sought-after Keynote Speaker with brands such as LinkedIn, Cisco, and many more. He is also known to open a speech with a Salsa dance.  Follow him on YouTubeLinkedIn, on Twitter, or view his website at https://vengreso.com.


Solution Provider, Business Development & Thought Leadership Awards 
Chair: 
Vicki Brackett, Chief Knowledge Office, Knowledgely, Hollister, California, United States

24 sascs spbd chair brackettRecognized as a subject-matter expert on virtual/work-at-home environments and leadership development, Vicki Brackett has written for and been interviewed by ForbesFast CompanyFortune MagazineCIO MagazineCEOWorld,  HR News, Training MagazineICMI, Contact Center Pipeline, The Justin Brady Show,and a host of other publications and podcasts, on creative work-at-home, leadership development, and employee engagement strategies. Vicki has led customer service, technical support, and sales teams in a contact center environment for over two decades. She and her teams have helped organizations achieve exceptional operational excellence, increased sales, higher employee engagement, productivity, and retention with strong customer satisfaction - driving both top line revenue and bottom-line contribution.

Today, Vicki is the Chief Knowledge Officer, at Knowledgely, an organization that helps contact centers understand how their knowledge maturity is adding operational costs and increased mental stress to agents who are looking for the right answer to help a customer.  With a proven methodology, Knowledgely can help companies drive reduced new hire training times, increased agent productivity and employee/gig worker job satisfaction. Their systematic approach can offer new strategies to achieve better knowledge maturity behind self-service technologies that exceed customer expectations and drive down operational costs.

Vicki is also the author of ‘The Leadership Toolbox - Manage Less Achieve More,’ a book about her experience leading virtual/work-at-home and brick & mortar contact center organizations across industries ranging from consumer technology, education, automotive, cosmetics, nutrition and other consumer products and services. Her book showcases a set of leadership tools that have been vetted by thousands of employees and a systematic approach that can transform organizations into top performing business units, where employees and gig workers love coming to work, are highly engaged, and exceed customer expectations.

On being appointed a 2024 Chair, Vicki commented: “It’s an honor and privilege to be a Stevie Award Chairperson and Judge. The Stevie Awards recognize top performers in an industry that continues to respond to the changing business climate. We can learn from these award winners and take best practices back to teams across the globe. Congratulations to all the winners!”

Topics: Steve Awards for Sales and Customer Service

Winners of 2023 People's Choice Stevie® Awards for Favorite Companies Announced

Posted by Maggie Gallagher on Thu, Sep 21, 2023 @ 10:00 AM

Winners were announced today in the 2023 People's Choice Stevie® Awards for Favorite Companies, an annual feature of The International Business Awards®, the world's only international, all-encompassing business awards program, now in its 20th year.

The worldwide, public vote was conducted from mid-August through 15 September, with the highest number of votes deciding the People's Choice winners in a variety of industries. More than 96,000 votes were cast. All Stevie Award winners in the Company/Organization of the Year categories in this year's International Business Awards (IBA) were eligible to be included in the vote.

Winners Announced in 2023 People’s Choice Stevie Awards For Favorite Companies

Winners of the crystal People's Choice Stevie Awards will be honored during the IBAs' awards banquet on Friday, 13 October at the Rome Cavalieri, a Waldorf Astoria Hotel in Rome, Italy. Tickets for the event are now on sale. The winners of peer-adjudicated Gold, Silver, and Bronze Stevie Awards - selected from more than 3,700 nominations received from organizations in more than 61 nations - will also be recognized during the ceremony.

The winners of the 2023 People's Choice Stevie Awards for Favorite Companies are:

Advertising, Marketing & PR: Otter PR
Apparel, Fashion & Beauty: Desiderate
Banking: Ziraat Participation Bank
Business or Professional Services: TaskUs
Computer Hardware & Services: AGM Infra Solutions - USA
Computer Software: MYBUSYBEE INC
Consumer Products & Services: Jasmine Norris Photography
Diversified Services: Purpol Marketing
Electronics: Dr. Phone Fix
Energy & Utilities: YEDAŞ
Financial Services: NJMPF
Food & Beverage: Empire Eagle Food Co., Ltd.
Health Products & Services: Golden Hour
Insurance: Thai Life Insurance Plc.
Manufacturing: Health Focus Manufacturers
Materials & Construction: ACE Consulting Company
Media & Entertainment: The Biz Dojo Inc.
Non-Profit or Government: Megaworld Foundation
Other Industries: ContractPodAI
Real Estate: AyalaLand Logistics Holdings Corp.
Telecommunications: Ooredoo Group
Transportation: Angkasa Pura Logistic

Entries for The 21st (2024) International Business Awards will be accepted starting in February. More information is available at http://www.StevieAwards.com/IBA.

Topics: International business awards

Finalists in 20th Stevie® Awards for Women in Business Announced

Posted by Maggie Gallagher on Thu, Sep 21, 2023 @ 09:00 AM

World's Top Honors for Women Professionals to Be Presented in New York City on November 10

Finalists were announced today in the 20th annual Stevie® Awards for Women in Business, the world's top honors for women entrepreneurs, executives, employees, and the organizations they run.

Visit http://www.StevieAwards.com/Women for a complete list of Finalists by category.

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The Stevie Awards for Women in Business are produced by the creators of the prestigious American Business Awards® and International Business Awards®, among other business awards programs. The Stevies are widely considered to be the world's premier honors for achievement in the workplace.

This year's Gold, Silver, and Bronze Stevie Award placements from among the Finalists will be revealed during an awards banquet at the Marriott Marquis in New York City on Friday, November 10. More than 400 women and their guests from around the world are expected to attend the presentations, which will be broadcast via Livestream.

More than 1,600 nominations were submitted this year by organizations and individuals for consideration in more than 100 categories including Executive of the Year, Entrepreneur of the Year, Startup of the Year, Women Helping Women, and Women-Run Workplace of the Year.

Nominations were submitted by organizations in 26 nations including Australia, Bulgaria, Canada, Estonia, Germany, Hong Kong, India, Indonesia, Ireland, Japan, Liechtenstein, Mexico, Netherlands, Pakistan, Philippines, Qatar, Romania, Singapore, South Africa, Switzerland, Thailand, Turkey, Ukraine, United Arab Emirates, United Kingdom, the United States.

Among the many extraordinary organizations and women who have been recognized as Finalists, the following stand out as those with three or more Finalist nominations:

IBM, various cities (18), Green Door Co, Sydney, Australia (11), Purpol Marketing Ltd, Chippenham, Wiltshire, United Kingdom (9), Everise, Plantation, FL USA (7), Personalised Support Systems, Australia (7), Annie Gibbins of Women's Biz Global, Australia (6), Ocean Rescue Alliance International, Apollo Beach, FL USA (5), Tavuun Welfare Association, Lahore, Pakistan (5), The Mach 1 Group, Austin, TX USA (5), Sarah Rusbatch, Grey Area Drinking Specialist, Australia (5), Lisa Watts of The Conversation Media Group, Australia (3), Be a Legend, Inc., Gilbert, AZ USA (4), BODEN Agency, Miami, FL USA (4), BookSmarts Accounting & Bookkeeping, Brooklyn, NY USA (4), DHL Global Forwarding, Freight, Bonn, Germany (4), How Many Elephants, Alresford, Hampshire, UK (4), Microsoft, Redmond, WA USA (4), Sleepm Global, Inc., Markham, ON Canada (4), Symplr, Boston, MA USA (4), The Alpha Enterprise, Cabuyao, Laguna, Philippines (4), Women Talk Tech, Ontario, Canada (4), Anjani Amriit, Sydney, Australia (3), Bug Bite Thing, Port St. Lucie, FL USA (3), C-Strategies Inc., Chicago IL USA (3), EngageSmart, Boston, MA USA (3), Everything Podcasts, Vancouver, Canada (3), Fix My Books Inc., Toronto, Canada (3), Katrina Wurm of Stress Free Super Mum, Australia (3), Lantern Partners, Sydney, Australia (3), Northern Real Estate Urban Ventures, Washington DC, USA (3), Pearl Interactive Network, Inc., Columbus, OH USA (3), Salesforce, San Francisco, CA USA (3), TELUS, Victoria, BC Canada (3), The Flora May Foundation, San Clemente, CA USA (3), SAP, various cities (3), and The Stardust Food Company, Bethesda, MD (3).

Finalists were determined by the average scores of more than 200 professionals around the world, organized in six juries. Their scores will also determine the Gold, Silver, and Bronze Stevie placements from among the Finalists, to be announced on November 10.

Topics: stevie awards for women in business

Winners Announced in 2023 Stevie Awards for Great Employers

Posted by Maggie Gallagher on Tue, Sep 19, 2023 @ 12:16 PM

Winners in the 2023 (eighth annual) Stevie® Awards for Great Employers, an international competition, were announced on Monday, September 18 during a gala event in New York City. The awards recognize the world's best employers and the human resources professionals, teams, achievements, and HR-related products and suppliers who help to create and drive great places to work.

A complete list of Gold, Silver, and Bronze Stevie Award winners by category is available at http://www.StevieAwards.com/HR.

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A diverse group of organizations and individuals around the world are among those recognized. The organization that won the Grand Stevie Award for Most Honored Organization of the Year is Bank of America of Charlotte, NC, with seven Gold, seven Silver, and seven Bronze Stevie Awards wins totaling 45.5 points. Organization of the Year goes to the organization with the most award points, with each Gold Stevie win counting for three points, each Silver Stevie win for two points, and each Bronze Stevie for one-and-a-half points.

The Grand Stevie Award for the Highest-Rated Nomination of the Year goes to Globe Telecom Inc. of Taguig City, Philippines for their nomination of Ato Jiao for Chief HR Officer of the Year, which received an average score from the judges of 9.5 out of a possible 10.

Leading winners of Gold Stevie Awards include Bank of America (7), Cathay United Bank (5), IBM (4), Tata Consultancy Services (4), Tech Mahindra (4), Dimes Sanayi ve Ticaret A.Ş. (3), Enerjisa Enerji (3), Globe Telecom (3), Product Madness (3), TELUS International (3), Akbank T.A.S. (2), American Systems (2), Ayala Land Inc. (2), BlueSky Personnel Solutions (2), Borusan (2), DHL Global Forwarding, Freight (2), FedEx (2), GoHealth (2), Golden Hour Veterinary Telemedicine (2), Kordsa Teknik Tekstil A.Ş. (2), Saint-Gobain North America (2), Siemens AG (2), and Top Hat (2).

More than 1,000 nominations by organizations from 28 nations were evaluated in this year's competition. Winners were determined by the average scores of more than 125 professionals worldwide acting as judges.

Stevie Award winners in the 31 Employer of the Year categories were determined by a unique blending of the ratings of professionals and the votes of the general public.

The Stevie Awards for Great Employers recognize achievement in many facets of the workplace. Categories include:

  •         Employer of the Year Awards
  •         HR Achievement Awards
  •         HR Individual Awards
  •         HR Team Categories
  •         Solution Provider Awards
  •         Solutions, Implementations, and Training Programs or Media Awards
  •         Thought Leadership Categories
  •         COVID-19 Response Awards

The awards are presented by the Stevie Awards, which organizes eight of the world’s leading business awards programs including The International Business Awards® and The American Business Awards®.

A sponsor of the 8th annual Stevie Awards for Great Employers is HiBob.

Topics: great employers

Call for Entries Issued for 18th Annual Stevie® Awards for Sales & Customer Service

Posted by Maggie Gallagher on Thu, Sep 14, 2023 @ 10:38 AM

Business Development, Customer Service, and Sales Achievements, Professionals, and More May Be Nominated

The Stevie® Awards, organizer of the world's premier business awards programs, has issued a call for entries for the 2024 (18th annual) Stevie® Awards for Sales & Customer Service. Entry kits and complete details about the competition are available at http://www.StevieAwards.com/Sales.

Eligible nominees include departments, teams, and professionals from around the world who work in customer service, contact centers, business development, and sales. New products and services and solution providers used by those professionals are also eligible. The 2024 awards will recognize achievements since July 1, 2021.

SASCS24-CallforEntries-theme-1200x630

The early-bird entry deadline, with reduced entry fees, is October 11, 2023. The final entry deadline is November 8, but late entries will be accepted through January 24, 2023, with payment of a late fee. Finalists will be announced on March 5, and the Gold, Silver, and Bronze Stevie Award winners will be revealed during an awards ceremony on April 12 in Las Vegas.

The Stevie Awards for Sales & Customer Service feature more than 150 sales awards, customer service awards, business development awards, new product awards, thought leadership, and solution provider awards categories. Entrants may submit any number of nominations to any number of categories, which include:

  • Sales Individual categories such as Senior Sales Executive of the Year and Sales Representative of the Year
    ● Sales Team categories like Global Sales Team of the Year and Online Sales Team of the Year
    ● Sales Achievement categories such as Sales Turnaround of the Year and Sales Training or Coaching Program of the Year
    ● Sales Distinction categories in 14 industry groupings
    ● Customer Service and Contact Center Individual categories such as Front-Line Customer Service Professional of the Year and Customer Service Leader of the Year
    ● Customer Service and Contact Center Team categories like Contact Center of the Year and Back Office Customer Service Team of the Year
    ● Customer Service and Contact Center Achievement categories such as e-Commerce Customer Service Award and Award for Innovation in Customer Service
    ● Customer Service Department categories in 12 industry groupings
    ● Customer Service Success categories in five industry groupings
    ● New Product and Service categories like Best New Business Intelligence Solution and Best New Marketing Solution
    ● Solution Provider categories such as Sales Consulting Practice of the Year and Incentive, Rewards, or Recognition Provider of the Year
    ● Business Development categories such as Business Development Professional of the Year and Business Development Achievement of the Year - Hospitality & Leisure
    ● Thought Leadership categories such as Best Use of Thought Leadership in Sales, Best Use of Thought Leadership in Business Development, and Best Use of Thought Leadership in Customer Service

Two new Sales Achievement categories have been added to recognize accomplishments in sales automation and sales self-service. Explore all of the categories here.

2024 will see the return of the People's Choice Stevie® Awards for Favorite Customer Service, a popular feature of the Stevie Awards for Sales & Customer Service in which the public may vote for their favorite providers of customer service, from among all finalist nominations in the Customer Service Department of the Year categories.

Winners of the 2023 edition of the Stevie Awards for Sales & Customer Service included AT&T, Banco Popular Dominicano, Care.com, Cisco Systems, Cvent Inc., DHL Express Worldwide, Dubai Airports, Easyship, Enerjisa Enerji, GoHealth, HP, IBM, Michael Kors, Modern Campus, Nasdaq Governance Solutions, Pan American Energy, PT Telkom Indonesia (Persero) Tbk, SAP, SoftPro, Splunk, Support Services Group, ValueSelling Associates, VIZIO Inc., Vodafone Turkey, and many more.

The 2024 competition will be judged by more than 150 professionals around the world. Those interested in participating on one of the juries may apply at https://sales.stevieawards.com/sa-judge/register.

Interested in entering the 2024 Stevie Awards for Sales & Customer Service? Request the Entry Kit

Topics: Steve Awards for Sales and Customer Service

Final Entry Deadline Extended in 20th Stevie® Awards for Women in Business

Posted by Maggie Gallagher on Thu, Aug 24, 2023 @ 08:45 AM

The Stevie® Awards, organizer of the world’s premier business awards programs, has extended the final entry deadline in the 2023 (20th annual) Stevie Awards for Women in Business. Entrants now have until September 6 to submit nominations. The original final entry deadline was August 23.

Entry kits and complete details on the competition are available at http://www.StevieAwards.com/Women.

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The Stevie Awards for Women in Business honor the achievements of working women in more than 100 categories, including Entrepreneur of the Year, Executive of the Year, Mentor or Coach of the Year, Lifetime Achievement Award, Achievement in Equal Pay, Women Helping Women, Employee of the Year, Woman-Owned or -Run Company of the Year, and Innovator of the Year. All female entrepreneurs, executives, employees, and the organizations they run, worldwide, are eligible to be nominated.

The Stevie Awards for Women in Business are widely considered to be the world's premier business awards competition for women. In 2022 the competition attracted more than 1,500 nominations from organizations in more than 27 nations.

The 2023 Stevie Awards for Women in Business will be judged by more than 200 leading professionals around the world, and nominees will have access to all the judges’ comments and suggestions about their nominations. Finalists will be announced on September 20, and winners will be announced on November 10 at an awards ceremony in New York, New York.

The Stevie Awards for Women in Business recognize achievement in the workplace in award categories including:

Achievement Categories
Communications & Marketing (Developed for/by Women) Categories
Company/Organization (Women-Owned or -Led) Categories
Individual Women Categories
Media (Developed for/by Women) Categories
New Product & Service (Developed for/by Women) - Categories
Social Media Categories
Thought Leadership Categories

There are two new Achievement categories for 2023: Achievement in Environment, Social, and Governance and Achievement in Technology Innovation.

Interested in submitting nominations in the 2023 competition?

Request the Entry Kit

 

 

Topics: stevie awards for women in business

Grand Stevie® Winners Announced in 20th International Business Awards®

Posted by Maggie Gallagher on Wed, Aug 23, 2023 @ 09:00 AM

The Stevie® Awards, organizers of the world’s premier business awards programs, have announced the winners of six Grand (“best in show”) Stevie Award trophies in The 2023 (20th Annual) International Business Awards®, the world’s leading business awards competition.

Nominees in the 2023 IBAs were not able to apply for Grand Stevie Awards directly. Winners were determined by a points system based on the total number of awards won in the IBAs with a Gold Stevie win counting for three points, a Silver Stevie win for two points, and a Bronze Stevie win for 1.5 points, as well as having the highest average score in selected categories.

IBA23 Winners Announced - Rectangle (2)

This year’s Gold, Silver, and Bronze Stevie Award winners in The International Business Awards were announced on 14 August. They and the winners of the Grand Stevies announced today will be recognized during an awards gala in Rome, Italy on 13 October.

Winners of the 2023 Grand Stevie Awards are:

Highest-rated Nomination of the Year
A nomination entitled “Danie Wspolnych Chwil - Food for Shared Moments,” submitted on behalf of Fundacja Biedronki, a Warsaw, Poland-based non-profit, by agency Great Minds sp. z o.o., received an average score of 9.60/10. The nomination is a Gold Stevie winner for Communications or PR Campaign of the Year - Community Engagement.

Highest-rated New Product Nomination of the Year
There is a tie for the highest-rated new product or service nomination of the year, and both nominations with average scores of 9.0/10 will be awarded Grand Stevie Awards:

  • The Dubai Digital Authority, United Arab Emirates, for “04 (The unified government suggestions and complaints system),” Gold Stevie winner for Digital Process Automation Solution.
  • EY Global Services Limited, of Secaucus, New Jersey USA, for “EY Fabric,” winner of the Gold Stevie for Artificial Intelligence/ Machine Learning Solution.

Most Honored Marketing Agency of the Year
HeyMo® The Experience Design Company, of Istanbul, Turkey, won the marketing agency Grand Stevie this year with 21.5 award points earned for Stevie wins in a variety of Event categories.

Most Honored Public Relations Agency of the YearWith 26.5 award points earned for Gold, Silver, and Bronze Stevies won on behalf of a number of clients, LLYC of Madrid, Spain has won this particular Grand Stevie for the fifth year in a row.

Organization of the Year
IBM Corporation, worldwide, earned the top prize this year with 45.5 award points earned for achievements, projects, team, and individuals around the globe.  While IBM has earned top-honor Grand Stevies in other competitions, this is the first such honor for them in the IBAs.

“These six best-of-show Grand Stevie winners embody the breadth and quality of nominations we welcomed to the IBAs in 2023,” said Maggie Miller, president of the Stevie Awards. “As businesses navigate the ever-evolving landscape of innovation and success, the judges were greatly impressed by the remarkable ingenuity, resourcefulness, and adeptness with which these Stevie winners have advanced their enterprises over the past two years. We look forward to celebrating Grand Stevie Award winners at the gala in October.”

The International Business Awards feature a wide variety of categories to recognize achievement in every facet of work life, including management awardsnew product awardsmarketing awardsPR awardscustomer service awardswebsite awards, and more.

Gold, Silver, and Bronze Stevie Award placements in the 2023 IBAs were determined by the average scores of more than 300 professionals worldwide in the three-month judging process. Winners were selected from more than 3,700 nominations submitted by organizations in 61 nations.

The nomination process for the 2024 IBAs will open in February. For more information about The International Business Awards, including a complete list of all Stevie Award winners in the 2023 competition, visit www.StevieAwards.com/IBA.

Topics: International business awards

Stevie® Awards Announce Winners in 20th Annual International Business Awards® from Across the Globe

Posted by Maggie Gallagher on Mon, Aug 14, 2023 @ 09:00 AM

3,700 Nominations Were Submitted from Organizations in 61 Nations

High-achieving organizations and executives around the world have been recognized as Gold, Silver, and Bronze Stevie® Award winners in The 20th Annual International Business Awards®, the world's only international, all-encompassing business awards program.

Winners were selected from more than 3,700 nominations submitted by organizations in 61 nations.

A complete list of all 2023 Gold, Silver and Bronze Stevie Award winners by category is available at www.StevieAwards.com/IBA.

IBA23 Winners Announced - Rectangle

More than 230 executives worldwide participated on 11 juries to determine the Stevie winners.

The top winner of Gold, Silver, and Bronze Stevie Awards is IBM of Armonk, NY USA with 21. Other winners of multiple Stevie Awards include HALKBANK, Istanbul, Turkey (20), Viettel Group, Hanoi, Vietnam (17), Telkom Indonesia, Jakarta, Indonesia (17), Ayala Land, Inc., Makati City, Philippines (16), DHL Express, worldwide (14), A.S. Watson Group, Hong Kong (12), Tata Consultancy Services, worldwide (11), LLYC, Madrid, Spain (10), OPET, Istanbul, Turkey (10), HeyMo® The Experience Design Company, Istanbul, Turkey (9), Uniomedia Communications, Budapest, Hungary (9), AD Ports Group, Abu Dhabi, United Arab Emirates (8), FPT Software, Hanoi, Vietnam (8), Akbank T.A.Ş, Istanbul, Turkey (7), Cisco Systems, San Jose, CA USA (7), Maersk, Montreal, Canada (7), Everise, Plantation, FL USA (6), Ernst & Young, worldwide (6), Globe Telecom Inc., Taguig City, Philippines (6), Green Door Co, Sydney, Australia (6), nupco, Riyadh, Saudi Arabia (6), Philip Morris International, Lausanne, Switzerland (6), TriNet, Dublin, CA USA (6), WNS, Mumbai, India (6), ZER, Istanbul, Turkey (6), Canadian Tire Corporation, Toronto, Canada (5), Cathay United Bank, Taipei, Taiwan (5), Enerjisa Üretim, Istanbul, Turkey (5), Lounge Group, Budapest, Hungary (5), PJ Lhuillier, Inc. | Makati City, Philippines (5), Purpol Marketing, Chippenham, Wiltshire (5), Megaworld Foundation, Inc., Taguig City, Philippines (5), Zimat Consultores, Mexico City, Mexico (5).

Halkbank, pioneering the development of the Turkish banking sector for 83 years, has won eight Gold Stevie Awards, more than any other organization.

All organizations worldwide are eligible to compete in the IBAs, and may submit nominations in a wide range of categories for achievement in management, marketing, public relations, customer service, human resources, new products and services, technology, web sites, apps, events, and more. 

The awards will be presented during a gala event in Rome, Italy on October 13, 2023.

Learn More About The International Business Awards Winners 

Topics: International business awards

Finalists in 2023 Stevie Awards for Great Employers Announced

Posted by Maggie Gallagher on Mon, Aug 07, 2023 @ 10:10 AM

Finalists in the 2023 (eighth annual) Stevie® Awards for Great Employers, an international competition, were announced today. The awards recognize the world’s best employers and the human resources professionals, teams, achievements, and HR-related products and suppliers who help to create and drive great places to work.    

SAGE23 Winners Announced - Rectangle (1)

Among the organizations with the most Finalist nominations are Bank of America (21), TATA Consultancy Services (TCS) (19), IBM (16), Kordsa Teknik Tekstil A.Ş- (13), Enerjisa Enerji and Enerjisa Uretim (12), Cathay United Bank (11), Tech Mahindra Ltd. (11), GoHealth (10), DHL Global Forwarding (9), Dimes Sanayi ve Ticaret A.Ş. (9), Akbank T.A.S. (8), Globe Telecom, Inc. (8), Peak on Air (7), Ayala Land Inc. (6), Doğuş Holding (6), Everise (6), PT Bank Central Asia Tbk (6), East West Bank (5), Helpware (5), Innova (5), mindit.io (5), and PeopleTec, Inc. (5).

For a full list of finalists by category, visit http://www.StevieAwards.com/HR.

All finalists will ultimately be named Gold, Silver, or Bronze Stevie Award winners. The placements will be revealed during a gala event on Monday, September 18 at the Marriott Marquis Hotel in New York City. Tickets are now on sale. The presentations will be broadcast live via Livestream.

More than 1,000 nominations from organizations from 28 nations were evaluated in this year’s competition. Winners were determined by the average scores of more than 125 professionals worldwide, acting as judges. The Stevie Awards for Great Employers recognize achievement in many facets of the workplace. Categories include:

  •         Employer of the Year Awards
  •         HR Achievement Awards
  •         HR Individual Awards
  •         HR Team Categories
  •         Solution Provider Awards
  •         Solutions, Implementations, and Training Programs or Media Awards
  •         Thought Leadership Categories
  •         COVID-19 Response Awards

Stevie Award placements in the 31 Employer of the Year categories will be determined by a unique blending of the ratings of professionals and the votes of the general public. More than 107,000 votes were cast by members of the public for their favorite employer this year.
The awards are presented by the Stevie Awards, which organizes several of the world’s leading business awards shows including the prestigious International Business Awards® and American Business Awards®.

A sponsor of the 8th annual Stevie Awards for Great Employers is HiBob.

Topics: great employers