Winners to be Recognized June 10 at an Awards Ceremony in NYC 

Winners have been announced in the 2025 People's Choice Stevie® Awards for Favorite New Products, an annual feature of The American Business Awards®, the U.S.A.’s top business awards program, which is now in its 23rd year.

The worldwide public vote was conducted in April and May, with the highest number of votes determining the winners in more than 50 product and service categories. More than 11,000 votes were cast. To win, a category’s leading vote-getter had to have received at least 100 votes.

The winners of the crystal People’s Choice Stevie Awards will be recognized during the ABA’s awards ceremony on June 10 in New York City, along with the winners of the Grand, Gold, Silver, and Bronze Stevie winners announced in April and May.

All new products and services nominated in the new product awards categories of this year’s ABAs were eligible to be included in voting for the People’s Choice Stevie Awards.

The winners of the 2025 People’s Choice Stevie Awards for Favorite New Products are:

AI - Financial: Wolters Kluwer's CCH Tagetik Intelligent Platform
AI - Other: SuccessKPI's Invisible GenAI
Cloud Storage & Backup Solution: N-able Inc's Cove Data Protection
Computer Hardware: Solidigm D5-P5336
Consumer Products & Services: MYND360 Night Time
Cybersecurity Solution: AT&T Dynamic Defense
DevOps Solution: Elevance Health's Health Data Streaming from Wearables and Processing
Digital Process Automation Solution: Ispirer Toolkit 10
Education Technology Solution: Savvas Learning Company's PathMaker
Financial Management Solution: EBizCharge
Financial Services: The Q4 Platform
FinTech Solution: EBizCharge
Payments Solution: EBizCharge
Supply Chain Management Solution: TrueCommerce's ReplenishAI
Work Management Platform: IBM's Productivity Assessment Tool.

Sponsors of The 2025 American Business Awards include HCLTech, Melissa Sones Consulting, and SoftPro.

Eight winners of a public vote for favorite organizations honored with crystal People’s Choice Stevie Award trophies.

The Stevie® Awards, organizer of the world’s premier business awards programs, announced winners of eight People’s Choice Stevie® Award trophies in the 12th annual Asia-Pacific Stevie® Awards, the only awards program to recognize innovation in the workplace throughout the Asia-Pacific region.

The People’s Choice Stevie Awards for Favorite Companies, a long-time feature of several Stevie Awards programs, was introduced to the Asia-Pacific Stevie Awards in 2023. All winning organizations and nominees in the Company/Organization categories in the 2025 competition were automatically included in voting for the People’s Choice Awards. Voting was conducted from 3 April through 2 May, with the highest number of votes determining the winners in several industry categories. More than 37,000 votes were cast this year by members of the general public worldwide.

Each People’s Choice winner received at least 100 votes, the minimum number required to be eligible to win.

The winners of the 2025 People’s Choice Stevie Awards for Favorite Companies are:

• Business Product & Service Industries: ExtendMax Vietnam Company Limited, Hanoi, Vietnam
• Consumer Product & Service Industries: Dream Culture, Sydney, NSW, Australia
• Financial Industries: Palawan Group of Companies, Muntinlupa, Metro Manila, Philippines
• Government: Social Security System, Quezon City, Metro Manila, Philippines
• Health Care Industries: Staying Independent Pty Ltd, Zetland, NSW, Australia
• Non-Profit Organizations or NGOs: Megaworld Foundation, Inc., Taguig, Metro Manila, Philippines
• Social Impact Companies: Social Security System, Quezon City, Metro Manila, Philippines
• Startup: Eminence Finance Group, Wollert, VIC, Australia

These honorees will receive crystal People’s Choice Stevie Award trophies.

The 2025 Asia-Pacific Stevie Awards have recognized organizations in 23 markets including
Australia, Bangladesh, Cambodia, mainland China, Hong Kong, India, Indonesia, Japan, Macao, Malaysia, Maldives, Papua New Guinea, the Philippines, Puerto Rico, Republic of Korea, São Tomé and Príncipe, Singapore, Taiwan, Thailand, Türkiye, the United Kingdom, the United States, and Vietnam. More than 1,000 nominations about innovative achievements were considered by the judges this year.

Gold, Silver, and Bronze Stevie Award winners in various categories were announced on 3 April. Those awards were determined by the average scores of more than 120 executives worldwide acting as judges. Five Grand (“best of show”) Stevie Award winners were announced on 16 April.

Winners in the 2025 Asia-Pacific Stevie Awards will be celebrated during an awards banquet on 13 May at the Lotte Hotel in Seoul, Republic of Korea.

The 2026 Asia-Pacific Stevie Awards will begin accepting nominations this October. Sign up to get the entry kit at https://Asia.StevieAwards.com.

PR Newswire Asia is the official news release distribution partner of the 2025 Asia-Pacific Stevie Awards.

adobo magazine is the official Creative Media Partner of the 2025 Asia-Pacific Stevie Awards.

AT&T Wins Organization of the Year for the Third Time

The Stevie® Awards announced today the Grand Stevie Award winners in The 23^rd Annual American Business Awards^® competition. Winners will be honored during the ABA awards banquet on June 10, 2025 in New York City. Registration for the event is now open.

All organizations operating in the U.S.A. - large and small, public and private, for-profit and non-profit - are eligible to submit nominations to the ABAs in a wide range of categories, honoring achievement in every aspect of work life, from customer service and management to public relations and product development.

This year more than 3,600 nominations were considered in the judging process by more than 250 professionals on 12 juries.  Their average ratings determined the Gold, Silver, and Bronze Stevie Award winners announced earlier this month. For complete lists of those Stevie Award winners, visit http://www.StevieAwards.com/ABA.

The Grand Stevie Awards are best-of-competition prizes awarded to the organizations that submit the best body of work to the competition, in their own name or in the names of one or more clients. Grand Stevie Awards cannot be applied for directly.

2025 Grand Stevie winners in The American Business Awards are as follows:

Organization of the Year: 

AT&T, the multinational telecommunications company headquartered in Dallas, Texas is the most honored organization in the 23^rd ABAs. The firm earned 33 award points through six Gold, three Silver, and six Bronze Stevie wins by its AT&T Business and AT&T Multimedia Services units. This is the seventh Grand Stevie won by the firm in the ABAs, including Organization of the Year wins in 2022 and 2023. 

Highest-rated New Product or Service of the Year:

With an average score from the judges of 9.14 out of a possible 10, EBizCharge, Irvine, California wins for its eponymous solution, Gold Stevie winner for Best New Payments Solution. 

Highest-rated Nomination of the Year:

There is a tie this year for this honor, both nominations having received final average scores of 9.67 / 10.  The winners are the nomination of the human resources department at Everise, Plantation, Florida, winner of a Gold Stevie for Human Resources Department of the Year, and the customer service department at One Step GPS, San Fernando, California, winner of a Gold Stevie for Customer Service Department of the Year. 

Most Honored Marketing Agency of the Year: 

Three Rings Inc. of Boston, Massachusetts is this year’s most honored marketing agency in the ABAs, with 23 award points earned on behalf of nominations submitted for clients BillingPlatform, Boost Payment Solutions, Constructor, CYPHER Learning, Q4 Inc., and TrueCommerce. This is the first Grand Stevie win for the agency, which focuses on integrated marketing and communications for B2B tech companies.

Most Honored Public Relations Agency of the Year:  

MikeWorldWide, New York, New York wins the honor this year with 24.5 award points earned on behalf of itself and clients Nikon, Red Lobster, and the 150^th Kentucky Derby.  MikeWorldWide is among the world’s leading independent, integrated PR agencies with five offices across the United States, Latin America, and the United Kingdom.  Formerly known as MWW, the agency won Grand Stevies in the ABAs in 2013-2016.

The 2026 edition of The American Business Awards will begin accepting nominations this October.  Learn more and get the entry kit at www.StevieAwards.com/ABA. 

Sponsors of The 2025 American Business Awards include HCLTech, Melissa Sones Consulting, and SoftPro.

The Stevie® Awards, organizers of the world's premier business awards programs, today announced the Gold, Silver, and Bronze Stevie winners in The 23rd American Business Awards®.

All organizations operating in the USA - large and small, public and private, for-profit and non-profit - are eligible to submit nominations to the ABAs in a wide range of categories, honoring achievement in every aspect of work life, from customer service and management to public relations and product development.

More than 3,600 nominations were considered in the judging process this year by more than 250 professionals worldwide, whose average scores determined the winners.

Winners of three or more Gold Stevie Awards include:

ADP, Roseland, NJ (3), AT&T, Dallas, TX (6), Applied Systems, Chicago, IL (3), Athena, San Juan, PR (3), C-Strategies Inc., Chicago, IL (3), Comcast Business, Philadelphia, PA (3), DHL, Westerville, OH (3), Delta Dental of Kansas, Wichita, KS (4), Gov2Biz Inc., San Antonio, TX (4), IBM, Armonk, New York, NY (4), ISN Software Corporation, Dallas, TX (5), MikeWorldWide, New York, NY (6), Netcracker Technology, Waltham, MA (3), Partner.Co, Midvale, UT (3), Russell Harris Event Group, North Hollywood, CA (3), Soapy Joes Car Wash, Santee, CA (3), Southwest Airlines, Dallas, TX (3), Sparks, Philadelphia, PA (3), State Farm, Bloomington, IL (3), The Home Depot Backyard, Atlanta, GA (3),  and Thomson Reuters, New York, NY (4).

For a complete list of the Stevie Award winners announced today, visit http://www.StevieAwards.com/ABA.

Winners of five best-of-show prizes will be awarded Grand Stevie Award trophies, to be announced the week of April 28.

2025 Stevie winners will be celebrated during an awards banquet on Tuesday, June 10 at the Marriott Marquis in New York City. Tickets for the event are now on sale.

The categories that recognize outstanding new products and services introduced in the USA are among the most heavily subscribed in the ABAs. Every new product or service nominated in The 2025 American Business Awards is included in voting for the People's Choice Stevie Awards for Favorite New Products, an annual feature of the ABAs in which the general public votes for their favorite new products. Voting opens on April 25 at http://peopleschoice.stevieawards.com and will conclude on May 23. People's Choice Stevie winners will be announced the week of May 26 and will be honored during the June 10 awards presentations.

"We’re proud to recognize the impressive breadth of American organizations honored in The 2025 American Business Awards," said Michael Gallagher, founder and Executive Chairman of the Stevie Awards. "This year brought a notable increase in nominations for categories for podcasts and AI-related technologies and achievements - highlighting the growing impact of emerging industries in our economy. We look forward to celebrating the accomplishments of the 2025 Stevie winners on June 10 in New York City."

Sponsors of The 2025 American Business Awards include HCLTech, Melissa Sones Consulting, and SoftPro.

Winners of the 2025 People's Choice Stevie® Awards for Favorite Customer Service, a worldwide public vote, were announced today. Voting was conducted from March 7 through March 31, with the highest number of votes deciding the winners in eight industry categories. More than 34,000 votes were cast this year.

All organizations honored in the Customer Service Department of the Year categories of this year’s Stevie Awards for Sales & Customer Service were eligible to be included in voting for the People’s Choice awards. The Stevie Awards for Sales & Customer Service, now in their 19th year, are the world’s top honors for customer service, contact center, business development, and sales professionals.

More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were evaluated in this year’s competition. Winners were determined by the average scores of more than 170 professionals worldwide on seven specialized juries.

Entries were considered in more than 60 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers, among others.

Winners in all categories were announced on March 6. Stevie winners will be recognized at an award ceremony on April 10 in New York City. More than 300 Stevie Award winners and their guests from around the world are expected to attend.

This year’s People’s Choice winners, who will each receive the coveted crystal People’s Choice Stevie Award, are:

• Airlines & Transportation: DHL Express Worldwide (BD) Pvt. Ltd., Dhaka, Bangladesh
• All Other Industries: UnitedHealthcare Provider Service Operations, Minneapolis, MN, USA
• Computer Hardware & Services: ScalePad, Vancouver, British Columbia, Canada
• Consumer Products & Services: Blueair, Chicago, IL, USA
• Healthcare & Pharmaceuticals: Golden Hour, Spring, TX, USA
• Public Service & Education: Curriculum Associates, Billerica, MA, USA
• Software – 100 or more Employees: Intuit Mailchimp, Atlanta, GA, USA
• Telecommunications: AireSpring, Clearwater, FL, USA

Nicknamed the Stevie®, derived from the Greek word “crowned,” the Stevie Award trophy is one of the world's most coveted prizes. Since 2002, the Gold Stevie Award has been conferred for achievement in the workplace to organizations and individuals in more than 70 nations and territories.

Sponsors of the 2025 Stevie Awards for Sales & Customer Service include The Brooks Group, Sales Partnerships, Support Services Group, and ValueSelling Associates.

Winners in Twelfth Annual Competition to Be Celebrated at 13 May Award Ceremony in Seoul

Winners have been announced in the twelfth annual Asia-Pacific Stevie® Awards, the only awards program to recognize innovation in the workplace throughout the entire Asia-Pacific region. The list of Gold, Silver, and Bronze Stevie Award winners is available at http://Asia.StevieAwards.com.

The Stevie® Awards are widely considered to be the world's premier business awards, conferring recognition for achievement over the past 23 years in programs such as The International Business Awards® and The American Business Awards®. The name Stevie is derived from the Greek word for “crowned.”

The 2025 Asia-Pacific Stevie Awards have recognized organizations in 23 markets, including Australia, Bangladesh, Cambodia, mainland China, Hong Kong, India, Indonesia, Japan, South Korea, Macao, Malaysia, Maldives, Papua New Guinea, the Philippines, Puerto Rico, São Tomé and Príncipe, Singapore, Taiwan, Thailand, Türkiye, the United Kingdom, the United States, and Vietnam.

More than 1,000 nominations about innovative achievements from the 29 markets of the APAC region were considered by the judges this year in categories such as Award for Excellence in Innovation in Products & Services, Award for Innovative Management, and Award for Innovation in Corporate Websites, among many others.

Among the top overall winners in the 2025 Asia-Pacific Stevie Awards are SM subsidiaries including SM Retail, SM China, SM Supermalls, SM Limited Company, and SM Foundation with 16 Stevie wins from their offices in China and the Philippines. They won in categories including Innovative Achievement in Corporate Social Responsibility, Award for Innovation in Consumer Events, Climate Protection and Sustainability Campaign of the Year, Award for Innovation in Community Relations or Public Service Communications. IntouchCX won 11 Stevie Awards in categories including Innovative Achievement in Thought Leadership, Innovative Achievement in International Expansion, and Most Innovative Customer Service Executive of the Year. Manila Electric Company also won 11 Stevies in categories including Climate Protection and Sustainability Campaign of the Year, Reuse and Recycle, and Climate Hero of the Year.

Other winners of five or more Stevie Awards include

Watsons (11), IBM (10), Tata Consultancy Services (10), Singtel (8), DigiPlus Interactive Corp (7), PLDT and Smart (7), , Ayala (6), Bank of the Philippine Islands (6), Cisco Systems (6), Megaworld Lifestyle Malls (6), Newport World Resorts (6), Ngong Ping 360 (6), Palawan Group of Companies (6), Athena (5), FPT IS Company Limited (5), Globe Telecom, Inc (5), UpLift AI Group (5), and Yell Bangkok (5).

Gold, Silver, and Bronze Stevie Award winners were determined by the average scores of more than 120 executives around the world acting as judges in February and March.

The 2025 Asia-Pacific Stevie Awards also includes the People’s Choice Stevie Awards for Favorite Companies, a worldwide public vote for all nominees in the competition’s Company/Organization categories. Voting will be ongoing through 2 May 2025. Winners in these categories will receive a crystal People’s Choice Stevie Award.

“The submissions in the twelfth edition of the Asia-Pacific Stevie Awards were outstanding,” said Stevie Awards President, Maggie Miller. “The judges remarked that the innovation and perseverance demonstrated in the nominations was inspiring. We applaud all the Stevie Award winners this year and look forward to celebrating them on 13 May in Seoul, South Korea.”

For details about the Asia-Pacific Stevie Awards, the 13 May awards ceremony in Seoul, and the list of Stevie Award winners, visit http://Asia.Stevieawards.com.

Winners to be honored at an award ceremony April 10 in New York City

Winners of the 2025 Stevie® Awards for Sales & Customer Service were announced in March, but winners of one special category, supported by longtime Stevie Awards sponsor Sales Partnerships Inc., were announced today.

The Sales Partnerships Ethics in Sales Award recognizes organizations for best practices and achievements in demonstrating the highest ethical standards in sales. Nominees submitted specific examples, case studies, practices, etc., illustrating why their organization should be considered an excellent practitioner of both successful and ethical sales. This year’s award looked at accomplishments since the beginning of 2023.

A review panel assembled by Sales Partnerships assessed the nominations in this category and chose the following winners for 2025:

GOLD STEVIE WINNERS:

• AWeber - Email Marketing, Chalfont, PA, USA
• Yuksekbilgili Egitim & Danismanlik, Istanbul, Türkiye

SILVER STEVIE WINNERS:

• Alight Solutions, Charlotte, NC, USA
• Beverly Jo Lynn Enterprises Inc, North York, Ontario, Canada
• Revenue Storm, Schaumburg, IL, USA
• Smartflats 24, Prague, Czech Republic

BRONZE STEVIE WINNERS:

• Glow Ventures, LLC, Sicklerville, NJ, USA
• Aires, Pittsburgh, PA USA
• TEKLYNX, Milwaukee, WI USA
• The Gem Institute, Dili, Timor Leste

Sales Partnerships, Inc., which provides turnkey, outsourced selling solutions, is a sponsor of the Stevie Awards for Sales & Customer Service program for the sixth consecutive year.

“We congratulate all the 2025 Ethics in Sales Stevie winners,” said Maggie Miller, President of the Stevie Awards. “The judges were particularly impressed by organizations that have made notable strides in strengthening their ethical practices. Sales Partnerships' decision to honor not just high-performing sales professionals, but also those who achieve success through ethical means, is something we truly commend. We’re excited to have our longtime sponsor present these awards during the April 10 Stevie Awards for Sales & Customer Service ceremony.”

Sponsors of the 2025 Stevie Awards for Sales & Customer Service include The Brooks Group, Sales Partnerships, Support Services Group, and ValueSelling Associates.

DP DHL Wins Grand Stevie Award for 13th Consecutive Year

The Stevie® Awards have announced the winners of Grand Stevie Award trophies in the 19th annual Stevie Awards for Sales & Customer Service, recognized as the world's top honors for achievement in business development, customer service, and sales.

Nominees in the 2025 Stevie Awards for Sales & Customer Service were not able to apply for Grand Stevie Awards directly. These are “best of show” honors. Winners were determined by a points system based on the total number of awards won in the program, with a Gold Stevie win counting for three points, a Silver Stevie win for two points, and a Bronze Stevie win for 1.5 points.

This year's Gold, Silver, and Bronze Stevie Award winners in the Stevie Awards for Sales & Customer Service were announced on March 6. All winners will be celebrated during an awards ceremony on April 10 in New York City.

Winners of the Grand Stevie Awards in the 2025 competition are:

1. DP DHL, worldwide, with 91.5 award points earned by Gold, Silver, and Bronze Stevie Award wins by DHL affiliates in 17 nations, is the most honored organization in the 2025 competition. This is the 13th year in a row in which the multinational package delivery and supply chain management company, headquartered in Bonn, Germany, has won a Grand Stevie in the program. They have placed first on the list of most honored organizations 11 years out of 13.

2. IBM, worldwide (71.5 award points). IBM has won a Grand Stevie Award in the program for the ninth consecutive year.

3. Sales Partnerships, Broomfield, Colorado USA (48 points). Sales Partnerships has won a Grand Stevie Award for the eighth consecutive year, as well as in 2016.

4. Intuit (34 points) earned by Intuit Canada, Toronto, Ontario, and Intuit Mailchimp, Atlanta, Georgia USA.

5. ValueSelling Associates, Carlsbad, California USA (33 points). ValueSelling also won Grand Stevies in 2019, 2021, 2022 and 2023.

More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were evaluated in this year's competition. Winners were determined by the average scores of more than 170 professionals worldwide on seven specialized juries.

The 2026 awards will begin accepting nominations this July. Those interested in participating may request the entry kit at www.StevieAwards.com/Sales.

Sponsors of the 2025 Stevie Awards for Sales & Customer Service include The Brooks Group, Sales Partnerships, Support Services Group, and ValueSelling Associates.

Each year, the Stevie® Awards for Sales & Customer Service recognizes the world’s most innovative and effective achievements in customer contact, business development, and service excellence. In 2025, we received 2,100 of nominations from organizations in more than 45 nations, all showcasing the evolving strategies, technologies, and human-centered practices transforming the customer experience.

Winners were announced on March 6 and will be honored at a ceremony in New York City on April 10, 2025.

Behind every Stevie Award is a panel of expert judges who bring deep industry knowledge and thoughtful analysis to the evaluation process. One of those judges is Greg Salvato, CEO of TouchPoint One, who generously volunteered his time and expertise to review 100+ entries across a range of customer service categories this year.

We’re honored to share Greg’s reflections from his experience on the judging panel — observations that go beyond scoring and offer valuable takeaways for any organization committed to delivering exceptional customer service. From the role of AI to the power of internal storytelling, Greg highlights the trends and traits that distinguish truly outstanding teams in today’s competitive CX landscape.

Thank you, Greg, for your thoughtful insights and continued support of the Stevie Awards community!

__________________________________________________________________________________________

✨Over the past several weeks, I had the privilege of evaluating 100 nominations from customer service teams across industries and the globe. My purview was a mere fraction of the several hundred entries submitted, but I thought it worth sharing at least a few of the key observations that stuck out for me that might help you meet your CX objectives in 2025 and beyond. 🚀

𝗦𝗼𝗺𝗲 𝗸𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:

🤖 𝗔𝗜 𝗶𝘀𝗻’𝘁 𝘁𝗵𝗲 𝘀𝘁𝗮𝗿 — 𝗽𝗲𝗼𝗽𝗹𝗲, 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆, 𝗮𝗻𝗱 𝗰𝘂𝗹𝘁𝘂𝗿𝗲 𝗮𝗿𝗲. AI was in the house, but rarely as the centerpiece. The best entries used automation to enhance, not replace, human expertise.

💪 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 𝘄𝗮𝘀𝗻’𝘁 𝗮𝗯𝗼𝘂𝘁 𝗰𝘂𝘁𝘁𝗶𝗻𝗴 𝗰𝗼𝘀𝘁𝘀 (𝗮𝘁 𝗹𝗲𝗮𝘀𝘁 𝗼𝘃𝗲𝗿𝘁𝗹𝘆). Instead, it was about elevating service, reducing friction, and making agents more effective. The best teams weren’t shrinking but rather expanding capabilities.

💲 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝘀 𝗮 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝗱𝗿𝗶𝘃𝗲𝗿! Some teams proved that contact centers aren’t just about issue resolution but driving sales, retention, and loyalty. Really appreciated these stories as they showed a clear path for an evolved, expanded agent and CX organization role.

🤝 𝗪𝗼𝗿𝗸𝗳𝗼𝗿𝗰𝗲 𝗶𝗻𝘃𝗲𝘀𝘁𝗺𝗲𝗻𝘁 = 𝗖𝗫 𝘀𝘂𝗰𝗰𝗲𝘀𝘀. The most impactful teams invested in training, leadership development, and employee engagement, proving that great CX starts from within.

🔎 𝗧𝗵𝗲 𝗴𝗮𝗽 𝗯𝗲𝘁𝘄𝗲𝗲𝗻 “𝗴𝗼𝗼𝗱” 𝗮𝗻𝗱 “𝗴𝗿𝗲𝗮𝘁” 𝘄𝗮𝘀 𝗰𝗹𝗮𝗿𝗶𝘁𝘆. Some teams had incredible results but failed to tell their story effectively. The best entries were doing great work - and articulating their impact clearly. I make this point not just in the context of awards, but because the stories you tell internally (you are telling them, right?) are what equip, align, engage, and inspire your CX team - the rocket fuel for lasting success. 🚀

Every judge brings their own perspective, of course, so what stood out to me might be perceived differently by others. But if these 100 entries are any indication, the best customer service teams are building sustainable, human-centered strategies that drive real impact.

If you’re leading or supporting a customer service function, I hope these notes give you something useful and maybe even help you take things to the next level. If you have a customer contact success story to tell, and/or might like to be a judge, I can’t recommend program and staff more highly. 😁

The Stevie® Awards, organizer of The American Business Awards®, announced today that the final entry deadline for the 23rd annual competition has been extended through April 3. No additional late fees will be charged. Entries submitted through the new deadline will not be penalized in any way in the judging process.

“We’ve received so many requests for individual deadline extensions that we’ve decided to extend the deadline for everyone,” said Stevie Awards President Maggie Miller. The original final deadline was March 5.

The American Business Awards are widely considered to be the premier business awards program in the U.S.A. All organizations operating in the U.S.A. are eligible to submit nominations— public and private, for-profit and non-profit, large, and small. The 2025 awards will honor achievements since the beginning of 2023. Entry details are available at http://www.StevieAwards.com/ABA.

The American Business Awards recognize achievement in every facet of the workplace. Categories include:

• Achievement Categories
• App Categories
• Company / Organization Categories
• Corporate Communications, Investor Relations, & Public Relations Categories
• Customer Service Categories
• Entrepreneur Categories
• Event Categories
• Human Resources Categories
• Management Categories
• Marketing Categories
• New Product & Product Management Categories
• Podcast Categories (New for 2025)
• Publication Categories
• Social Media Categories
• Support Categories
• Sustainability Categories
• Technology Categories
• Thought Leadership Categories
• Video Categories
• Web Achievement Categories

More than 200 professionals nationwide will participate in the judging process through mid-April. The Gold, Silver and Bronze Stevie® Award winners will be announced on April 24 and celebrated during a gala event in New York City on June 10.

Every new product or service nominated in The 2025 American Business Awards will automatically be included in voting for the People's Choice Stevie Awards for Favorite New Products, an annual feature of the ABAs in which the general public votes for their favorite new products. Voting will open on April 25.

The list of past Stevie Award winners in The American Business Awards reads like a who’s who of innovation and business success in the U.S.A. Explore the list of last year’s winners.

Sponsors of The 2025 American Business Awards include, HCLTech, Melissa Sones Consulting, and SoftPro.