Who's Coming to the Stevie® Awards for Sales & Customer Service on Friday?

Posted by Michael Gallagher on Mon, Feb 27, 2023 @ 08:07 AM

We're pleased that this Friday, March 3 we'll be able to stage the first live awards ceremony of the Stevie® Awards for Sales & Customer Service since 2020.

SASCS photoThe gala culmination of the 17th annual honors for achievement in business development, customer service, and sales will take place at Caesars Palace in Las  Vegas, Nevada, and will be attended by more than 400 Finalist nominees and their guests from around the world.  Tickets are still on sale.

Finalists in the competition, announced on January 25, were determined by the average scores of more than 170 professionals worldwide in seven specialized judging committees.

The Gold, Silver, and Bronze Stevie Award placements of the Finalists will be revealed during Friday's presentations.

Here is the list of organizations that will be represented at Friday's event, as of February 27.

Access One Inc, Chicago, IL
ADP Retirement Services, Florham Park, NJ
ADP, Alpharetta, GA
Aisera, Palo Alto, CA
Aleva Stores, Rochester Hills, MI
Alight Solutions, Lincolnshire, IL
Align Technology, Morrisville, NC
Align Technology, Tempe, AZ
Alteryx, Irvine, CA
American Airlines, Ft. Worth, TX
America's Preferred Home Warranty, Inc, Jackson, MI
Anexa BPO, Mexico City, Mexico
Archer Integrated Risk Management, Overland Park, KS
Arise Virtual Solutions, Miramar, FL
Avetta LLC, Orem, UT
Banco do Brasil SA, Brasilia
Banco Popular Dominicano, Santo Domingo, Dominican Republic
Be a Legend, Inc., Gilbert, AZ
Brainier Solutions, Edina, MN
Budget Rent a Car, Saudi Arabia
CGS, New York, NY
Church & Dwight, Ewing Township, NJ
Cisco Systems, Diegem, Belgium
CivicPlus Technical Support & Training, Manhattan, KS
Collective Health, Lehi, UT
Curriculum Associates, Billerica, MA
DataCore, Ft. Lauderdale, FL
Datasite, Minneapolis, MN
DHI Group, Inc., Centennial, CO
DirectEmployers Association, Indianapolis, IN
Dotdigital, London, United Kingdom
EFG Companies, Irving, TX
ERA Environmental Management Solutions, Montreal, QC Canada
FIS, Jacksonville, FL
Fourth, Austin, TX
Fusion Connect, Atlanta, GA
Givelify, Indianapolis, IN
GoHealth, Chicago, IL
Hectre, Auckland, New Zealand
Highmark Wholecare, Pittsburgh, PA
HireVue, South Jordan, UT
Hotwire Communications, Fort Lauderdale, FL
HP Inc, Paris, France
IBM, Armonk, NY
Inspiro, Makati City, Philippines
Instructure, Cottonwood Heights, UT
Integrity Solutions, Nashville, TN
IntouchCX, Winnipeg, MB Canada
Intuit, Toronto, ON Canada
iQor, St. Petersburg, FL
Jane App, North Vancouver, BC Canada
Janek Performance Group, Las Vegas, NV
Jenzabar, Boston, MA
Justworks, New York, NY
Karaca Züccaciye A.S., Istanbul, Turkey
Kimberly Clark Professional, Roswell, GA
Kira Talent, Toronto, ON Canada
KnowBe4, Clearwater,FL
Laivly, Winnipeg, MB Canada
LegalShield, Ada, OK
Limitless, London, United Kingdom
Link-Systems International, Inc., Tampa, FL
Linode, Philadelphia, PA
Major League Baseball Advanced Media, New York, NY
Melanie Pina Palo Alto, CA
MetTel, New York, NY
Michael Kors, New York, NY
Modern Campus, Camarillo, CA
MONAT Global Corp, Doral, FL
Muck Rack, Miami, FL
NetApp Inc., San Jose, CA
Noom, New York, NY
Nutrisystem, Fort Washington, PA
NYC Deferred Compensation Plan / NYCE IRA, New York, NY
Omnisend, Vilnius, Lithuania
OneCause, Carmel, IN
OpenGov, San Jose, CA
Optima Tax Relief, LLC, Santa Ana, CA
Optum, Eden Prairie, MN
Output, Los Angeles, CA
Percepta, Dearborn, MI
Perceptyx, Temecula, CA
PowerSchool Group LLC, Folsom, CA
PREMIER Bankcard, Sioux Falls, SD
Product Madness, London, United Kingdom
PT Telkom Indonesia (Persero) Tbk, Jakarta
Purpol Marketing Limited, Chippenham, United Kingdom
Pushpay, Redmond, WA
Qualitest Group, Bridgewater, NJ
Quantum Health, Dublin, OH
Radformation, Inc., New York, NY
Sales Partnerships, Broomfield, CO
SBI Cards and Payment Services Limited, Gurgaon, India
ServiceNow, Santa Clara, CA
SoftPro, Raleigh, NC
Splunk, San Francisco, CA
Support Services Group, Inc., Waco, TX
Symetra Financial, Bellevue, WA
TCS America, Edison, NJ
TELUS Smart Security & Automation, Vancouver, BC Canada
The Trade Desk, Ventura, CA
TIAA, Charlotte, NC
TIM Brasil, Rio de Janeiro
Toco Warranty, Los Angeles, CA
TradePending, Carrboro, NC
TRUMPF Inc., Farmington, CT
United Development Company, Doha, Qatar
Uniters Group, West Palm Beach, FL
UPMC Health Plan, Pittsburgh, PA
ValueSelling Associates, Carlsbad, CA
Veeam, Atlanta, GA
VMware Inc., Palo Alto, CA
Voya Financial, Gilbert, AZ
WalkMe, San Francisco, CA
WebCE Dallas, TX
Western and Southern Financial Group,  Cincinnati, OH
Whatfix, San Jose, CA and Bengaluru, India
WorldTrips, Carmel, IN
Zywave, Milwaukee, WI 

Entries for the 2024 edition of the Stevie Awards for Sales & Customer Service will open this July.  Get your entry kit for the 2024 awards.

Topics: customer service awards, sales awards

Teilnahmefrist für den Ethics in Sales Award bis zum 11. März verlängert

Posted by Jule Kern on Wed, Feb 16, 2022 @ 04:32 AM

Zwar ist die Teilnahmefrist der  Stevie® Awards for Sales & Customer Service 2022 bereits abgeschlossen, doch in der Sonderkategorie "Sales Partnerships Award for Ethics in Sales" werden noch bis zum 11. März Nominierungen entgegengenommen. 

Zum dritten Mal in Folge sponsert Sales Partnerships, ein führender Anbieter von ausgelagerten Vertriebslösungen, den "Sales Partnerships Award for Ethics in Sales". Mit der Auszeichnung werden herausragende Beispiele für ethische Vertriebspraktiken gewürdigt. Die Leistungen müssen seit Juli 2019 erbracht worden sein. 

Die Präsidentin der Stevie® Awards, Maggie Miller, freut sich, dass der langjährige Sponsor der Stevie® Awards diese Auszeichnung erneut überreichen wird. "Wir sind begeistert, dass Sales Partnership beschlossen hat, diejenigen auszuzeichnen, die in ihrem Unternehmen nicht nur erfolgreich im Verkauf sind, sondern dies auch auf besonders ethische Weise tun. Die Jury ist gespannt auf die Nominierungen für Ethics in Sales."

Füllen Sie das folgende Formular aus, um mehr über den Ethics in Sales Award zu erfahren und eine Nominierung in diesem Bereich einzureichen, können Sie füllen. Für diese Auszeichnung wird keine Anmeldegebühr erhoben.

Nominieren für die Ethics in Sales Award Kategorie

Sales partnerships

Fred Kessler, Gründer und CEO von Sales Partnerships, sagt: "Wir freuen uns, dass die Stevie Awards Nominierungen bis zum 11. März entgegennehmen, anstatt wie ursprünglich vorgesehen bis zum 2. Februar, um denjenigen mehr Zeit zu geben, die eine öffentliche Anerkennung für die ethischen Vertriebspraktiken ihres Unternehmens suchen."

Die Gewinnerinnen und Gewinner in dieser Kategorie werden im März bekannt gegeben und bei der virtuellen Preisverleihung der 16. Stevie Awards for Sales & Customer Service am 11. Mai geehrt.

Alle Details zu den Stevie® Awards for Sales & Customer Service finden Sie unter www.StevieAwards.com/Sales.

Topics: sales awards, Steve Awards for Sales and Customer Service, best in sales

Deadline for Nominations for the Ethics in Sales Award Extended to March 11

Posted by Maggie Gallagher on Wed, Feb 09, 2022 @ 04:26 PM

Nominations for the 2022 (16th annual) Stevie® Awards for Sales & Customer Service, considered the world’s top honors for customer service, business development, and sales professionals, were accepted through February 2, but one special category will continue to accept nominations through March 11. Because the awards ceremony will be held virtually in May, the Stevie Awards have extended the nomination deadline for this one special category.

For the third year in a row, Sales Partnerships, a leading provider of outsourced sales solutions, will sponsor The Sales Partnerships Award for Ethics in Sales. The award will recognize outstanding examples of ethical sales practices since the beginning of July 2019.

To learn more and submit a nomination for the Ethics in Sales Award, complete the form below. There is no entry fee for this award.

Enter the Ethics in Sales Award Category

Sales partnerships

Sales Partnerships founder and CEO Fred Kessler says, “We are pleased that the Stevie Awards will welcome nominations through March 11 instead of the original February 2 deadline -- giving more time to those looking for public recognition of their organization’s ethical sales practices.”

Winners in this category will be announced in March and honored during the 16th Stevie Awards for Sales & Customer Service virtual awards ceremony on May 11.

Complete details on the 16th Stevie Awards for Sales & Customer Service are available at www.StevieAwards.com/Sales.

Topics: sales awards, Steve Awards for Sales and Customer Service, best in sales

Sales Partnerships to Sponsor Award for Ethics in Sales at 2022 Stevie® Awards for Sales & Customer Service

Posted by Maggie Gallagher on Thu, Jan 13, 2022 @ 10:20 AM

Nominations for the 2022 (16th annual) Stevie® Awards for Sales & Customer Service, considered the world’s top honors for customer service, business development, and sales professionals, will be accepted through February 2 at http://www.StevieAwards.com/Sales.

For the third year in a row, Sales Partnerships, a leading provider of outsourced sales solutions, will sponsor The Sales Partnerships Award for Ethics in Sales in the program. The award will recognize outstanding examples of ethical sales practices since the beginning of July 2019.

Sales Partnerships logo png

To learn more and submit a nomination for the Ethics in Sales Award, complete the form at https://stevieawards.com/sales/nominate-2022-sales-partnerships-ethics-sales-award. There is no entry fee for this award.

Sales Partnerships founder and CEO Fred Kessler said, “We welcome this opportunity to once again recognize those organizations around the world that have demonstrated the highest ethical standards in the practice of their successful sales solutions.”

Stevie2022_Logo_SPresident of the Stevie Awards, Maggie Miller, says she looks forward to having the longtime Stevie Awards sponsor present this award again. “We are thrilled that Sales Partnership has decided to recognize those not only who succeed in sales at their organization, but who do so in a particularly ethical manner. The judges are eager to read through these Ethics in Sales nominations.”

Winners in this category and the rest of the sales and customer service categories will be announced in late February and honored during a virtual awards ceremony on May 11.

Complete details on the 16th Stevie Awards for Sales & Customer Service are available at www.StevieAwards.com/Sales

Topics: sales awards, Sales Partnerships, Steve Awards for Sales and Customer Service, ethics awards

Final Entry Deadline Extended in the 2022 Stevie® Awards for Sales & Customer Service

Posted by Maggie Gallagher on Thu, Jan 13, 2022 @ 09:00 AM

Entrants Can Submit Nominations in the Top Sales and Customer Service Awards Through February 2

By popular demand, the Stevie® Awards have extended the final entry deadline in the 16th annual Stevie® Awards for Sales & Customer Service to Wednesday, February 2. The original entry deadline was January 12. These are the world’s premier awards for sales and customer service professionals, teams, and organizations.

Entry kits and complete details on the competition are available at http://www.StevieAwards.com/Sales.

Request Your 2022 Entry Kit

SASCS22 Extended

Eligible nominees include departments, teams, and professionals from around the world who work in customer service, contact centers, business development, and sales. New products and services and solution providers used by those professionals are also eligible. The 2022 awards will recognize achievements since July 1, 2019.

Winners will be announced on February 28, 2022. Gold, Silver, and Bronze Stevie Award winners will be celebrated at a virtual awards ceremony on May 11.

The Stevie Awards for Sales & Customer Service feature more than 150 sales awards, customer service awards, business development awards, new product awards, and solution provider awards categories. Entrants may submit any number of nominations to any number of categories.

New this year, for all categories the submission requirements have been extended to allow nominations to include accomplishments for the past two years instead of one.

There are many new categories for 2022 including Sales Engineer of the Year, Sales Support Professional of the Year, Virtual and Pre-Sales Professional of the Year, Remote Sales Innovation of the Year, Sales Employer of the Year, and an entirely new section of categories to recognize Thought Leadership achievements in business development, customer service, and sales.  Explore all of the categories here.

The Stevie Awards is also pleased to present the Ethics in Sales Award, sponsored by Sales Partnerships. This category has no entry fee. This award recognizes organizations for best practices and achievements in demonstrating the highest ethical standards in the sales industry. Entrants can submit specific examples, case studies, practices, etc. that illustrate why the organization being nominated should be considered an excellent example of best practices in sales. This award is based on activities in 2021. 

Stevie Awards President Maggie Miller states “Every year our judges grow more and more impressed with the submissions in the Stevie Awards for Sales & Customer Service. We encourage any organization who wants to be recognized for their achievements since July 2019 to request an entry kit to see which categories would best highlight those successes.

Winners of the 2021 edition of the Stevie Awards for Sales & Customer Service included American Red Cross, Blackbaud, Inc., Carbonite, Cisco Systems Inc., ClassicCars.com, DHL Express, ElectronicArts, GoDaddy, IBM, John Hancock Financial Solutions, Land O’Lakes, Mailchimp, Modern Campus, Nasdaq Governance Solutions, Nutrisystem, Paylocity, SoftPro, Travelzoo, ValueSelling Associates, VIZIO, Inc., Vodafone Turkey, and more.

The 2022 competition will be judged by more than 150 professionals around the world.

Topics: customer service awards, new product awards, sales awards, business development awards, Steve Awards for Sales and Customer Service

Winners Announced in 14th Annual Stevie® Awards for Sales & Customer Service

Posted by Maggie Gallagher on Mon, Mar 02, 2020 @ 09:00 AM

Winners in the 14th annual Stevie® Awards for Sales & Customer Service, recognized as the world's top customer service awards and sales awards, were unveiled on Friday night at a gala ceremony in Las Vegas, Nevada USA, attended by more than 570 executives from around the world.

The complete list of Stevie Winners by category is available at http://www.StevieAwards.com/Sales.

SASCS20_newsletter

IBM, with 52 Gold, Silver, and Bronze Stevie Award wins, was the most honored organization this year, earning the top Grand Stevie Award trophy. Other Grand Stevie Award winners, in descending order, include DP DHL, HomeServe USA, Sales Partnerships, Inc, Delta Vacations, Cinch Home Services, Dell Technologies, DenizBank Financial Service Group, WNS (Holdings) Limited, and Allianz Global Assistance.

IBM won 17 Gold Stevie Awards, the most in the 2020 competition. Other winners of three or more Stevie Awards include: American Airlines, Autosoft, Inc., BlueCat Networks, Inc., BNY Mellon’s Albridge, Buildium, Bounteous, Carbonite, Inc., Chorus.ai, Clarabridge, Concentrix, ConnectiCare, Constant Contact, CoverMyMeds, Covestic, Cvent, Inc., Druva, Enterprise Fleet Management, GoDaddy, Guidebook, Inc., HCL America, Inc., Industrial Security Integrators, Intuit, John Hancock Financial Services, Korea Representative, Lexmark, Loopio, Inc., Mailchimp, Merrill Corporation, Michael Kors, Mobile Labs, MRO Corp, NCR, Nextiva, Nuance Communications, Inc., OneWest Bank, Optima Tax Relief, LLC, Pushpay, QNB Finansbank, RAIN Group, Rimini Street, SAP, SoftPro, SolarWinds, Spinnaker Support, StarHub Ltd, Sun Basket, Tani, The Audacious Agency, The Brooks Group, Tivity Health, Travelzoo, TTEC, Türkiye Vakıflar Bankası T.A.O., UPMC Health Plan, ValueSelling Associates, Veeam, Verimatrix, VIZIO, Inc., VODAFONE TURKEY, VXI Global Solutions, Wells Fargo Treasury Management, Wheels, Inc., Willis Towers Watson, and xneelo.

The presentations were broadcast live via Livestream and are available to watch online.

The awards are presented by the Stevie Awards, which organizes eight of the world’s leading business award shows including the prestigious International Business Awards® and American Business Awards®.

More than 2,600 nominations from organizations in 48 nations were evaluated in this year’s competition. Winners were determined by the average scores of more than 180 professionals worldwide in seven specialized judging committees. Entries were considered in 106 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 72 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.

Entries for the 2021 Stevie Awards for Sales & Customer Service will open this coming July. The entry kit may be requested at www.StevieAwards.com/Sales.

Topics: customer service awards, Stevie Awards for Sales & Customer Service, sales awards

Who's Coming to the Stevie® Awards for Sales & Customer Service on Friday?

Posted by Michael Gallagher on Mon, Feb 24, 2020 @ 03:51 PM

The 14th annual edition of the Stevie® Awards for Sales & Customer Service, the world's top honors for achievement in customer service, business development, and sales, will be staged this Friday, February 28 at Caesars Palace in Las Vegas, Nevada USA.  More than 600 executives from around the world will attend for the presentation of the Grand, Gold, Silver, Bronze, and People's Choice Stevie Awards.

46281030375_408e2402f8_wFinalists in the competition were announced in mid-January, but the Gold, Silver, and Bronze placements in each category will be revealed during Friday's presentations.  The results were determined by the ratings of more than 180 professionals worldwide on seven juries.

Winners of the People's Choice Stevie Awards for Favorite Customer Service, determined by a worldwide public vote, were announced last week.

Entries for the 2021 (15th) edition of the awards will open in July.

Request the entry kit

Here is the list of organizations that will be represented at Friday's event.

A5 Solutions
Access One Inc
Achievers
Agero
AireSpring
Aksigorta
Alliance Data
Allianz Global Assistance
American Airlines
Anexa BPO
Arch Mortgage Insurance
ARIIX
Arkansas.gov
Arzum
Ascentis
Autodesk Construction Solutions
Aweber
AWS
BANDAI NAMCO Entertainment Europe S.A.S.
Barclays
Beltone
BlueJeans Network
BMC
BNY Mellon's Albridge
Bounteous
Carbonite, Inc.
Care.com HomePay
CGS
Challenger
Chorus.ai
Cinch Home Services, Inc.
Cisco Systems
CivicPlus
Clarabridge
Cogito Corporation
Command Alkon
Compeat
Con Edison
Concentrix
Conectys
ConnectiCare
Constant Contact
Consumer Reports
Contact Lens King Inc.
CoverMyMeds
Covestic
Cricket Wireless
CyberScout
DataCore Software
Daxko
Dell Technologies
Delta Airlines
Delta Vacations
DenizBank Financial Service Group
DHL Express
DHL Express Mexico
doeLEGAL
Dorel Juvenile
Druva
Dynamic Enterprise Solutions
ECI Software Solutions
EFG Companies
Elevation Home Energy Solutions
EmblemHealth
Enterprise Fleet Management
Envoy
Etech Global Services
ExakTime
ezCater
FCM Travel Solutions
First Advantage
First American Database Solutions
Fiserv
Front
Fundbox
Further
Gainesville Health & Fitness
Grazitti Interactive
Guardian Protection Products, Inc.
Hanzo Archives
HCL Technologies
HCSS
HireVue
HomeServe USA
HUB International
IBM
Integrity Solutions
Intellis Labs
Intuit
iQor
iWave
Janek Performance Group
JDA Software
Jobber
John Hancock
Kira Systems
Kraft Heinz
Kristin Aduna
Learning Pool
Learning Tribes
Legacy.com
Lexmark
Linode
Listrak
LivePerson
Mailchimp
MarketBridge
MediaRadar, Inc.
MEDIATEL DATA SRL
Merrill Corporation
MetTel
Michael Kors
MRO Corp
MTM
Multifamily Utility Company
NCR
Nestle USA
NIC, Inc.
Oi
OmniUpdate
ON24
OneCause
Optima Tax Relief, LLC
OptumCare
Ortho Clinical Diagnostics
OxBlue Corporation
PAi
Panera Bread
Paycor
PipelineDeals
PJ Nisbet & Associates, Ltd
Purchasing Power, LLC
Purpol Marketing
Purpol Marketing Limited
Pushpay
QNB Finansbank
Quantum Workplace
RAIN Group
Rakuten
ReceptionHQ
Regalix
Revenue Storm
Ricoh USA, Inc
RxBenefits, Inc.
Sales Partnerships
SBI Cards and Payment Services Limited
SCAN Healthplan
ServiceNow
SIBME
SIMONA Boltaron
Sisense
Sitel Group
SoftPro
SolarWinds
SolarWinds MSP
Strikedeck
Sun Basket
Support Services Group
Support.com
SurePayroll
Sydney and West Painting and Rope Access Pty Ltd
Tata Consultancy Services
Teachable
Tealium
The Crypsis Group
The Western & Southern Life Insurance Company
TIAA
Tivity Health
Travelzoo
TTEC
Tyson Group
UPMC Health Plan
UserTesting
V Digital Services
Valley Forge Fabrics
ValueSelling Associates
Veeam
Vengreso
VENZA
Verimatrix
VIPKid
Visualize, Inc.
Vodafone Turkey
Vpay
VXI Global Solutions
Wells Fargo Treasury Management Client Delivery
Wheels Inc.
Willis Towers Watson
Wolters Kluwer's ELM Solutions
Wolverine Worldwide Contact Center
World Travel Holdings
xneelo
Xvoyant

Topics: customer service awards, Stevie Awards for Sales & Customer Service, sales awards

Sales Partnerships to Sponsor Ethics in Sales Award at Stevie Awards for Sales & Customer Service

Posted by Daniel Ferguson on Wed, Nov 13, 2019 @ 03:37 PM

Nominations are open for honors to be presented in Las Vegas on February 28

Nominations for the 2020 (14th annual) Stevie Awards for Sales & Customer Service, considered the world’s top honors for customer service, business development, and sales professionals, will be accepted through January 9 at StevieAwards.com/Sales. Late fees will apply for nominations, but no entry fees or late fees will apply for nominations to a new category to recognize ethical sales practices, sponsored by Sales Partnerships.

SASCS_postcard_graphic

The Sales Partnerships Award for Ethics in Sales will recognize outstanding examples of ethical sales practices since July 1, 2018. As in all other categories in the competition, nominees may submit a written essay or case study of up to 650 words describing their ethical sales practices and achievements or a video of up to five minutes in length, illustrating the same.

Sales Partnerships, Inc., which provides turnkey, outsourced selling solutions, is a sponsor of the Stevie Awards for Sales & Customer Service program for the fourth consecutive year. Founder and CEO Fred Kessler says, “The Stevie Awards for Sales & Customer Service has grown to be the premier honor for sales professionals worldwide, and it’s proven to be an outstanding platform on which Sales Partnerships can interact with sales leaders in a wide variety of industries. When we were approached about sponsoring an award for ethics in sales, we immediately accepted. The Sales Partnerships’ Award for Ethics in Sales recognizes companies who, like us, understand that being the best performing sales force also means having an uncompromising focus on selling ethically.”

Interested in entering the 2020 Stevie Award for Sales & Customer Service?

Request the entry kit

Maggie Gallagher, president of the Stevie Awards, is looking forward to having the longtime Stevie Awards sponsor present this award. “We are thrilled that Sales Partnerships has decided to recognize those not only who succeed in sales at their organization, but who do so in a particularly ethical manner. The judges are eager to read through these Ethics in Sales nominations.”

Finalists in this and all other categories, based on the ratings of more than 150 professionals around the world in the judging process, will be announced on January 16. The Gold, Silver, and Bronze Stevie Award placements from among the finalists will be revealed at a gala event at Caesars Palace in Las Vegas on Friday, February 28.

Complete details on the competition, including how to participate, are available at www.StevieAwards.com/Sales.

Topics: customer service awards, Stevie Awards for Sales & Customer Service, sales awards, The Stevie Awards for Sales & Customer Service

Entry Deadline for 14th Annual Stevie Awards for Sales & Customer Service Approaching

Posted by Daniel Ferguson on Thu, Oct 31, 2019 @ 09:00 AM

Top Sales Awards and Customer Service Awards Deadline November 13

The Stevie Awards, organizer of the world’s premier business awards programs, is accepting entries for the 2020 (14th annual) Stevie Awards for Sales & Customer Service. Entry kits and complete details on the competition are available at http://www.StevieAwards.com/Sales.

SASCS2020_entry deadline

All customer service, contact center, business development and sales departments, teams and professionals worldwide are eligible to be nominated, in addition to new products and services and solution providers used by those professionals. The 2020 awards will recognize achievements since July 1, 2018.

The entry deadline is November 13, but late entries will be accepted through January 10, 2019 with payment of a late fee. Finalists will be announced in mid-January, and the Gold, Silver and Bronze Stevie Award placements revealed during a gala awards banquet on February 28 at Caesars Palace in Las Vegas.

Interested in entering the 2020 Stevie Award for Sales & Customer Service?

Request the entry kit

The Stevie Awards for Sales & Customer Service feature more than 150 sales awards, customer service awards, business development awards, new product awards and solution provider awards categories. Entrants may submit any number of nominations to any number of categories.

New categories for the 2020 competition include Sales Enablement Program of the Year, Sales Incentive Program of the Year, White Paper or Research Report of the Year, Customer Service Training Professional of the Year, Customer Service Training Team of the Year – External or Internal, Best Customer Engagement Initiative, and Customer Service Training or Coaching Program of the Year.

2020 will see the return of the People’s Choice Stevie Awards for Favorite Customer Service, a popular feature of the Stevie Awards for Sales & Customer Service in which the general public may vote for their favorite providers of customer service, from among all finalist nominations in the Customer Service Department of the Year categories.

Winners of the 2019 edition of the Stevie Awards for Sales & Customer Service included 1-800-Flowers.com, Bank of America, Birevim, BNY Mellon's Albridge, ClassicCars.com, Comcast, Dell Technologies, GoDaddy, HomeServe USA, SolarWinds, Southwest Airlines, Vivint Solar, VIZIO, Inc., and Wolters Kluwer's ELM Solutions.

The 2020 competition will be judged by more than 150 professionals around the world.

Topics: customer service awards, sales awards, stevie awards for sales and customer service, The Stevie Awards for Sales & Customer Service

Enable Salespeople to Sell on Value—Not Price

Posted by Maggie Gallagher on Fri, Mar 29, 2019 @ 11:20 AM

It’s a conference room typically reserved for regimented business meetings, but on this winter day, the space transformed into a playground for a small group of sales associates. Each carefully bends and conjoins pipe cleaners in order to build a menagerie of animal figures and trees.

The undertaking isn’t simply an opportunity for distraction, however. In this case, the participants, who are taking part in a workshop by the sales training firm PJ Nisbet & Associates, are getting a lesson in kinesthetic learning. The idea is to help sellers use tactile experiences in future presentations with would-be buyers.

Welcome to the world of sales performance improvement, where clients look for whatever edge they can get in order to gain an advantage over the competition. For the consultancy, which is based in Cambridge, England, United Kingdom, raising top-line numbers is mission number one.

pj nisbetThat companies are looking to give their sales teams a leg up is, perhaps, no big surprise. The ability to generate leads and to convince customers to buy a product or service is the lifeblood of most businesses.

“It doesn’t matter how good the rest of the organization is. If the sales team is not functional, you are not generating revenue, so the rest is irrelevant,” says Nisbet, who founded the company more than a decade ago.

Often, the heart of the sales process is an interpersonal relationship between seller and potential buyer. Through workshops and e-learning modules, Nisbet’s firm tries to help professionals understand how to identify their best prospects and to get those individuals to buy into their offerings.

The company, which recently earned a Bronze Stevie® Award for Sales Training Practice of the Year, offers what it says is an easy-to-use, repeatable sales method. Clients can use this to secure more prospects at the top of the sales funnel, to qualify them in or out, and, ultimately, to close more purchases with higher profit margins.

One of the program’s core objectives is to help participants articulate their organizations’ strengths so they don’t have to put in rock-bottom quotes to seal deals.

“We enable salespeople to sell on value—not price,” says Nisbet.

New Challenges in the Selling Process

A seasoned business executive with a degree in organizational behavior, Nisbet launched the eponymous sales training firm in his native South Africa in 2006. He eventually relocated it to the United Kingdom, but he still does a lot of business back home. Presently, 50 percent of his clients are in the United Kingdom, and 10–15 percent are in Africa, with the remainder spread throughout Europe and the rest of the globe.

The company has taken on some big-name clients over the years, including Dunlop, Deloitte, and the investment giant J.P. Morgan. Instilling a companywide training philosophy at a global business presents certain logistical difficulties, but Nisbet seems to relish the challenge.

“Last year, over a nine-month period, we trained one thousand five hundred salespeople for one company at fifty-three events in twenty countries using materials in fourteen different languages,” the entrepreneur says. “The best part is that the company’s share price was the highest it’s ever been, which they attribute, in large part, to the implementation we spearheaded.”

In an age when most big companies are using one or more software platforms to manage the sales funnel, Nisbet says the flexibility of his company’s approach is a key to its success.

“When we start an engagement, we go through a discovery phase, and we learn about the automation tools our client is using,” he says. “We then methodically adapt our program to make sure we are using a common language.”

His team is also willing to use a shared risk–reward model, which reduces up-front fees in exchange for a share of the client’s future profits.

“Most sales training organizations wouldn’t do this,” Nisbet adds, “but we’re confident in our methods and enjoy having a little skin in the game, so to speak.”

In a couple of important ways, Nisbet suggests the stakes are higher than ever when it comes to training salespeople. For one, more customers are doing preliminary research online. This means they’re more knowledgeable when they first engage with sales reps. Secondly, purchase decisions have become more complex in the wake of the Great Recession, with stakeholders from finance, quality, compliance, and other parts of the organization getting more involved.

For PJ Nisbet & Associates, though, that’s also an opportunity to help those professionals adapt to a different selling climate.

“Today’s salesperson must be more consultative and better informed to guide buyers and influencers through the process and to help them to ask the right questions. It’s no longer about just showing up with a great product and pitching its attributes,” says Nisbet.

Topics: sales awards, stevie awards for sales and customer service, sales achievement