Amanda Del Signore

Amanda Del Signore

Recent Posts

Help at Home’s Care Coordination Program: Bridging Home Care and Healthcare for Seniors

Posted by Amanda Del Signore on Thu, Dec 19, 2024 @ 11:47 AM

Chicago-based Help at Home has a 50-year history of providing care for vulnerable populations, enabling clients to age in place at home with independence and dignity. The company has grown into a leading national provider of high-quality, relationship-based home care services for Medicaid-eligible seniors and people living with disabilities, now in 11 states.

Help At Home LogoIn 2022, a new leadership team of healthcare executives with the vision to transform in-home personal care services set out to connect the healthcare ecosystem through innovation. In pursuit of this, Help at Home launched the Care Coordination program, which is built from a unique vantage point on caregiver-client relationships. Caregivers are in the home more than 20 hours per week on average, enabling ongoing client observations. The program capitalized on these relationships, implementing a tech-savvy data analytics program, AI, and a clinical team and creating a first-of-its-kind Care Coordination program connecting home care to health care.

Caregiver observations provide insights into serious health conditions or events like household fall hazards through digitized survey tools. Through AI predictive analytics, a clinical support team is alerted, and interventions are triggered that mitigate adverse events, keeping clients out of the hospital or nursing home.

In 2023, Care Coordination from the Help at Home program brought on nearly 2,000 clients and has demonstrated the ability to engage clients at scale, reduce the cost of care, improve care quality, increase caregiver and client satisfaction, and address health-related social needs that improve health equity.

Through partnerships with Medicaid state agencies and health plans, they have seen reductions in the cost of care, optimized health benefits, and positive impacts from social services partnerships, like better access to community housing and food assistance, etc. The program’s first year captured more than a million caregiver observations that sparked analysis leading to 1,300 proactive interventions to connect clients to their healthcare network, social services organizations, or community resources.

For Medicaid and dual-eligible individuals, about 80% of the impact on their health outcomes and cost of care comes from non-medical barriers such as social determinants of health and lifestyle. Help at Home designed the Care Coordination program with a health-equity forward approach to address these health disparities. The company employs community health workers who are in the communities and work with the team that includes the caregiver and other clinicians to intervene, make connections that address health-related social needs, and influence quality of life and health outcomes. In this manner, Help at Home is improving the quality of care provided to a largely underserved Medicaid population. This creates value for provider partners and payers seeking value-based care arrangements, and, over time, will drive down national healthcare spending.

As this skilled team of healthcare-savvy leaders continues to drive growth, resulting in increased scale, density, and operational efficiency, Help at Home is ready to meet the growing demand for home and community-based care for seniors and people living with disabilities utilizing Medicaid or dually eligible supports.

Help At Home won a Gold and two Silver Stevie Awards for Achievement in Product Innovation, Achievement in Growth Status, and Healthcare Communications or PR Campaign of the Year, respectively, in The 2024 American Business Awards®.

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Topics: American business awards

How Ketamine Clinics Los Angeles Is Changing the Mental Health Landscape

Posted by Amanda Del Signore on Tue, Dec 17, 2024 @ 01:02 PM

Stevie-winner Ketamine Clinics Los Angeles (KCLA) is a ketamine clinic specializing in intravenous (IV) infusions of ketamine for various mental health conditions such as depression, anxiety, post-traumatic stress disorder (PTSD), suicidality, and other mood disorders.

Cofounded by Dr. Steven L. Mandel and his son Sam Mandel in 2014, KCLA emerged as one of the pioneering ketamine clinics in the United States. With a strong focus on reshaping and redefining mental health care, the Mandels have been at the forefront of utilizing Ketamine Infusion Therapy, delivering more than 30,000 infusions with an 83% success rate over 10 years. KCLA is the first and only ketamine clinic accredited by Quad A, upholding the gold standard in safety, efficacy, and patient satisfaction.

With a commitment to comprehensive, evidence-based care, KCLA expanded its services to include Psychiatric Medication Management and Transcranial Magnetic Stimulation (TMS), with plans for further advancements soon. They are excited about the healing potential of other psychedelics like MDMA and psilocybin, aiming to integrate these medicines and others into the practice when they become legally available.

With the expansion of their services, they have collaborated with 10 of the largest payers in California, including Medicare, again increasing access to those in need. Known for its concierge-level service at affordable prices and with insurance coverage options, KCLA is changing the way mental healthcare is provided in the United States.

23 spotlight Square-21-1Stevie-winning Co-Founder Sam Mandel
A lifelong mental health advocate and entrepreneur, Sam co-founded KCLA with his father, Dr. Steven L. Mandel, in 2014. He serves as the company’s Chief Executive Officer and is responsible for the day-to-day operations and strategic direction of KCLA, managing its growing staff of executives, physicians, advanced practitioners, nurses, and administrative staff.

Sam oversees patient satisfaction, human resources, vendors, marketing, public relations, technology, compliance, legal, and finance. Sam is also a professional actor with over 40 principal credits in Film, TV, Commercials, Theatre, and Voiceover, and he is a rapper and freestyle artist. Sam enjoys weightlifting, traveling, snowboarding, and spending time with his friends and dog Banksy outside of the clinic.

Sam has been instrumental in bringing ketamine infusion therapy into the mainstream over the last decade, with significant headway in the last year. Sam has been interviewed by and quoted in numerous major media outlets in film, TV, podcasts, radio, and print, such as the Hollywood Reporter, USA Today, US Weekly, FOX News, NPR, and many others for his leadership at KCLA and leadership of the field of ketamine therapy for mental health.

Sam Mandel won Silver and Bronze Stevie Awards for Best Health Products & Services Entrepreneur and Consumer Services Thought Leader of the Year; and Ketamine Clinics Los Angeles earned two Silver Stevies for Achievement in Customer Satisfaction and Health Products & Services Company of the Year in The 2024 American Business Awards®.

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Topics: American business awards

Breaking Barriers in Healthcare Education With Free, Accessible Training

Posted by Amanda Del Signore on Mon, Nov 18, 2024 @ 10:15 AM

Stevie-winner Herat Joshi, Data Science Lead at Great River Health, has made significant strides in transforming healthcare informatics by providing free, accessible training to healthcare professionals worldwide. With the rapid integration of artificial intelligence (AI) in healthcare, Joshi has established a comprehensive training platform that addresses essential aspects of healthcare informatics and technology management.Herat Joshi image

His dedication to democratizing education in healthcare technology has led to the creation of a user-friendly website, Coursya, that offers a range of free training modules. These courses aim to empower healthcare professionals by covering foundational knowledge in healthcare data and technology, ultimately enhancing patient care and fostering industry innovation.

To date, Joshi has developed over 100 specialized training modules utilized by more than 20,000 professionals across more than 60 countries. Topics include AI-driven healthcare informatics, electronic health record (EHR) project management, data security and HIPAA compliance, healthcare interoperability (FHIR/HL7). These modules are invaluable resources for healthcare professionals at some of the world’s most esteemed institutions, including the Mayo Clinic, Cleveland Clinic, Johns Hopkins Hospital, and Cedars-Sinai Medical Center.

The impact of the platform extends internationally, reaching healthcare systems such as Toronto General Hospital in Canada, Charité - Universitätsmedizin Berlin in Germany, and Karolinska University Hospital in Sweden. His training initiatives not only equip healthcare professionals with essential skills but also prepare them to leverage data analytics to enhance patient-centered care and operational efficiency.

Joshi’s approach to education is characterized by its accessibility. By offering these training courses for free, he effectively dismantles barriers that may prevent healthcare professionals from accessing formal training, thereby creating opportunities for a range of individuals in the industry. This commitment to democratizing education reflects Joshi's vision of improving healthcare outcomes for all, not just a select few.

Herat Joshi's initiatives pave the way for the future of healthcare education, equipping professionals to effectively integrate advanced technologies into their practices.

Herat Joshi won a Silver Stevie Award for Achievement in Online Training in The 2024 American Business Awards®.

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Topics: American business awards

Using Organizational Network Analysis to Gain Better Insights From Employee Performance Reviews

Posted by Amanda Del Signore on Wed, Nov 13, 2024 @ 10:44 AM

23 spotlight Square-16Developed to address the evolving needs of today’s workforce, Stevie-winner Confirm is reshaping the landscape of employee evaluations by identifying the real drivers of impact and pinpointing areas for improvement in a data-driven and efficient way.

Confirm, a cutting-edge platform designed for the modern world of remote and network-based work, is transforming how companies evaluate employee performance. As the first platform to harness Organizational Network Analysis (ONA) in performance reviews, Confirm offers a groundbreaking way for organizations to measure performance not just through traditional means, but by examining the intricate networks within a company.

Confirm’s platform works by asking employees four simple questions about their colleagues, such as who they turn to for advice and who they believe is underperforming. Using this network data, Confirm analyzes trends and correlations, providing leaders with crucial insights into which employees are high performers and which may need additional support. The platform’s insights help companies prevent costly turnover by retaining top talent and swiftly addressing underperformance.

According to Confirm’s analysis, only 15% of employees contribute to 50% of an organization's overall impact, while 5% create 50% of the problems. By identifying this uneven distribution of performance, the platform enables companies to save substantial costs and make informed decisions about employee management, bypassing the outdated notion of a bell curve.

Since April 2022, Confirm has made several notable updates to its platform:

Auto-Calibration Feature. The platform now includes an auto-calibration feature that has significantly streamlined the lengthy process of comparing and reconciling employee ratings. What once took months now takes only days, thanks to advanced checks on each manager’s ratings. The system pinpoints the employees who should be the focus of calibration discussions, helping businesses reduce time spent on manual adjustments while increasing the accuracy of performance evaluations.

Performance OKRs and Career Goals. With this new addition, companies can benchmark employee development over time, monitor progress, and gain real-time visibility into goal achievement. By utilizing data-driven insights, the OKRs (Objectives and Key Results) feature simplifies progress tracking, empowering organizations to focus on long-term growth for both the company and individual employees.

Employee Engagement Surveys. Employee engagement is a key indicator of company success, and Confirm now offers surveys to help businesses better understand their workforce’s needs. Leveraging GPT-4 technology, the platform surfaces valuable insights in minutes, highlighting potential issues and providing actionable takeaways. The feature also includes filters by team and department, allowing for a more granular understanding of employee sentiment across different areas of the organization.

ChatGPT-4 Integration. To make performance reviews more efficient without sacrificing quality, Confirm has integrated ChatGPT-4 into its platform. This tool assists managers in summarizing and writing feedback for employee reviews, allowing them to complete reviews quickly while maintaining thoughtful and thorough feedback for employees.

Performance Profile. A significant advancement in employee empowerment, the Performance Profile feature provides employees with a network-driven view of their own performance. This transparency allows workers to see how they compare to their peers and track their progress over time. Not only do leaders benefit from this feature, but employees can also take charge of their development by understanding their strengths and areas for growth.

Confirm’s approach to performance reviews offers a fresh, data-driven alternative to traditional methods, helping organizations better understand employee contributions and drive meaningful improvements. By continuously evolving its platform with new features, Confirm enables businesses to make smarter, more informed decisions that enhance both individual and organizational success in today’s dynamic work environment.

Confirm won a Silver Stevie Award for Best Human Capital Management or Talent Management Solution in The 2024 American Business Awards®.

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Topics: American business awards

Crafting Success: The Journey of a Small, Woman-owned Spirits Bottling Company

Posted by Amanda Del Signore on Wed, Nov 13, 2024 @ 10:40 AM

Bluegrass bottling logoLaunched just a week before the COVID-19 pandemic forced the country into lockdown, Stevie-winner Bluegrass Bottling started with only two employees and a single client. Despite the rough timing, the company has grown steadily, now serving over 75 brands and employing 22 people. Their customer-first mentality has allowed them to concentrate on meeting the needs of small craft producers, helping them bring their products to market.

A Challenging Beginning
Opening its doors just days before the world was hit by the COVID-19 pandemic, the company faced immediate challenges. With the country in lockdown, their initial plan to bottle spirits was put on hold. However, holding a distilled spirits permit (DSP) provided an unexpected opportunity. As businesses were asked to pivot and help with public health efforts, the bottler was instructed to begin producing hand sanitizer.

Without hesitation, they shifted gears and began producing sanitizer at an unprecedented scale. Despite the crisis and rising costs of supplies, the company chose not to increase prices. Their ability to quickly adapt—finding suppliers, shippers, and additional staff with minimal contacts—was a testament to their flexibility and resourcefulness. As a result, they successfully navigated the pandemic's uncertainties and even managed to establish crucial relationships with bottle suppliers, label printers, and box makers—partners they still work with today.

A Return to Spirits
As the country began reopening and the demand for hand sanitizer waned, the company was quick to return to its original focus: bottling bourbon whiskey. They quickly expanded their services beyond bourbon, adding vodka, gin, rum, liqueurs, and ready-to-drink (RTD) beverages to their portfolio. With no minimum case requirements, the company offers even the smallest craft distillers a chance to bottle their products and bring their unique spirits to market.

Their services now include bottling a wide range of spirits and packaging sizes, from 50ml to 1.75L. In addition to their DSP, they also hold a wine permit, allowing them to offer bottling services in the wine industry. This diversity has helped them build a strong reputation in a competitive field while maintaining a commitment to their original mission—focusing entirely on their clients' success.

By eliminating minimum requirements, they give even the smallest distillers a chance to shine, helping their clients create standout products with exceptional packaging and great taste.

A Woman-Owned Business in a Male-Dominated Industry
As one of the few women-owned businesses in the spirits industry, this bottler stands out not just for their service, but for the leadership and vision of their founder. With deep respect for the bourbon industry and a desire to contribute to its growth, the founder has created a company culture focused on teamwork, research, and development. Every employee is encouraged to contribute ideas, fostering a sense of innovation and agility that has been key to their success.

From its early days producing hand sanitizer to becoming a major player in the spirits bottling industry, this company’s journey is one of resilience, growth, and a commitment to supporting the craft spirits community. With further expansions on the horizon and plans to boost local tourism, its story is far from over.

Bluegrass Bottling won a Bronze Stevie Award for Fastest Growing Company of the Year - Up to 100 Employees in The 2024 American Business Awards®.

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Topics: American business awards

From Frustration to Innovation: The Story Behind PissedConsumer.com

Posted by Amanda Del Signore on Tue, Nov 12, 2024 @ 10:41 AM

psised consumer loloAs the co-founder and CEO of PissedConsumer.com, a leading review and reputation management platform, Michael Podolsky has dedicated his career to improving communication between consumers and businesses. With over 20 years of experience on Wall Street and a robust background in brand reputation, customer service, and IT consulting, he has cultivated a wealth of knowledge that informs his leadership approach.

The inception of PissedConsumer.com can be traced back to 2006, driven by Michael’s own experience as a frustrated consumer. After facing an unresolved issue that left him feeling unheard, he realized there was a critical need for a platform where consumers could voice their concerns and attract the attention of businesses. With only $200 to invest, Michael and his business partner launched the website from a humble kitchen in New York. What began as a simple idea has blossomed into a thriving community that empowers consumers to share their experiences and seek resolutions with brands.

Today, PissedConsumer.com boasts a dedicated team of nearly 100 employees who share Michael’s vision of fostering communication between consumers and companies. The platform serves as a vital resource for individuals seeking to air grievances and for businesses aiming to understand their customers better. By highlighting the real drivers of impact within organizations, Michael and his team have reshaped the conversation around customer feedback, moving away from traditional customer service paradigms.

Despite facing challenges, including multiple lawsuits from companies attempting to silence consumer voices, Michael remained steadfast in his mission. Rather than retreating, he leveraged these challenges to advocate for consumer rights, even alerting government agencies to issues regarding consumer feedback. His efforts contributed to regulatory changes that underscore the importance of transparency and accountability in business practices.
Pissed consumer founder
Michael's approach to leadership emphasizes collaboration and innovation. He believes that the best ideas come from a culture where every team member feels empowered to contribute. “A leader should not just drive the team but lead it,” he asserts, advocating for an agile workplace where individuals can make decisions autonomously. This philosophy has helped PissedConsumer.com maintain its status as a leader in consumer advocacy, despite its initially negative connotation.

In addition to running PissedConsumer.com, Michael actively engages with the business community. He has spoken at various conferences and events, sharing practical insights on improving online reputation, customer service, and brand awareness. His contributions as an influencer on platforms like Forbes Business Council and INC further amplify his commitment to educating businesses about the value of customer feedback.

Michael Podolsky’s journey exemplifies the power of entrepreneurship grounded in a genuine desire to make a difference. Through PissedConsumer.com, he continues to bridge the gap between consumers and businesses, advocating for a more transparent and communicative marketplace.

Michael Podolosky won a Gold Stevie Award for Best Entrepreneur in Consumer Services in The 2024 American Business Awards®.

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Topics: American business awards

Dexatel: Transforming Digital Communication with an Omnichannel Solution

Posted by Amanda Del Signore on Wed, Oct 30, 2024 @ 01:06 PM

23 spotlight Square-15-4Stevie-winner Dexatel specializes in digital communication innovation. It offers an omnichannel inbox solution designed to streamline interactions between businesses and their customers.

This platform, launched through a Conversational API and enhanced with a user-friendly interface in 2023, focuses on making advanced communication technologies accessible to a wide range of users.

At the core of Dexatel's offering is the integration of various communication channels into a single platform. This integration allows businesses to maintain personalized, real-time conversations with customers across their preferred messaging services. By facilitating direct and immediate dialogue, Dexatel fosters a sense of connection and trust, which is increasingly important in today’s digital landscape.

The omnichannel inbox solution also features an intelligent agent assignment system that efficiently routes inquiries to the most suitable representative based on predefined rules and expertise. This capability not only enhances the customer experience but also boosts the productivity of customer service teams.

Additionally, advanced filtering options allow businesses to prioritize conversations based on urgency and topic, significantly improving response times and overall customer satisfaction.

With a strategic focus on affordability, Dexatel employs a cost-effective pricing model that charges businesses per message rather than per seat. This approach makes their advanced features accessible to companies of all sizes, aligning with their mission to enhance customer communication without financial strain.

The company’s commitment to continuous improvement is evident through its strategic partnerships with tech giants such as TikTok and Alibaba, which further demonstrates its adaptability in the global communication landscape.

Dexatel won a Gold Stevie Award for Innovation in Technology Development in Telecommunications Industries in the 2024 Asia-Pacific Stevie Awards.

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Topics: Asia-Pacific Stevie Awards

From Bottles to Benefits: Coca-Cola Philippines' Recycling and Social Responsibility Initiatives

Posted by Amanda Del Signore on Tue, Oct 29, 2024 @ 01:02 PM

CocaCola LogoStevie-winner Coca-Cola Beverages Philippines Inc. (CCBPI) is a major player in the beverage industry in the Philippines, primarily engaged in the production, marketing, and distribution of non-alcoholic beverages, including Coca-Cola and its wide range of brands.

The company operates bottling plants throughout the country, ensuring that a diverse portfolio of beverages, from soft drinks to juice and water products, is available to meet consumer demands.

In addition to its core beverage offerings, CCBPI is dedicated to sustainability and environmental stewardship. The company implements initiatives to reduce its carbon footprint and improve water efficiency in its operations. For example, it focuses on using recycled materials for packaging and actively participates in community programs aimed at promoting recycling and waste management.

CCBPI also emphasizes the importance of community engagement and social responsibility. The company actively supports various local initiatives, including education and health programs, to improve the quality of life for communities across the Philippines. Through partnerships with non-governmental organizations and local governments, CCBPI contributes to the economic and social development of the regions where it operates, making it not just a beverage provider but a committed community partner. 

Nationwide Collection Program CocaCola image
Tapon to Ipon: Basta Klaro, Panalo! (“Discard to Earn: If It's Clear, It's a Win!”) is Coca-Cola Beverages Philippines Inc.'s (CCBPI) nationwide collection program for post-consumer clear PET plastic bottles, regardless of brand. This program is in line with Coca-Cola's global World Without Waste commitment—to collect and recycle every single bottle and can we sell by 2030.

“Tapon to Ipon” seeks to strengthen communities’ waste management systems through the establishment of collection and recycling centers for used plastic bottles. It takes its name from a play on Filipino words—tapon means “to throw away” or “discard” and ipon, which can mean “collect” or “earn,” and points to the incentivized nature of the program.

CCBPI taps its own commercial network to promote recycling and packaging circularity. All plastic bottles collected from Tapon to Ipon are diverted to and given new lives at PETValue Philippines – a pioneering bottle-to-bottle recycling facility. PETValue is CCBPI’s joint venture with Indorama Venture – a global leader in recycling and green technologies.

Launched in 2021, the program taps traditional trade outlets or sari-sari stores, to become collection hubs where consumers can drop off (tapon) their used clear PET plastic bottles and get incentives in return (ipon). Coca-Cola leverages its vast network of sari-sari stores to reach more communities— these outlets that serve as community landmarks that help bring Coca-Cola products closer to Filipino homes are now also collection hubs where people can return used clear plastic bottles of any brand. The program has a two-fold effect of heightening recycling education and collection within communities while contributing to the livelihood of a sector integral to the country’s economic recovery. To date, they have almost 700 sari-sari store collection hubs nationwide.

The support of local government units (LGU) has been key in the success of Tapon to Ipon. It has reached almost 170 cities and municipalities and is growing. In May 2021, CCBPI signed with the LGU of Basco, Batanes, to collect plastic bottles that have accumulated in their eco-center. Through this partnership, they collected over 10MT of used plastic bottles.

Coca-Cola Beverages Philippines Inc. won two Silver Stevies and a Bronze Stevie Award for Innovative Achievement in Corporate Social Responsibility, the Award for Innovation in Sustainability - Reuse and Recycle, Climate Protection and Sustainability Campaign of the Year, respectively, in the 2024 Asia-Pacific Stevie Awards.

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Topics: Asia-Pacific Stevie Awards

Outstanding Tech Executives Named Finalists in the HCLTech Women in Technology Categories

Posted by Amanda Del Signore on Wed, Oct 23, 2024 @ 11:58 AM

SAWIB Table SignsSixteen outstanding technology executives across North America have been named Finalists in four categories of HCLTech's Women in Technology Awards in the Stevie® Awards for Women in Business, the world's top honors for women entrepreneurs, executives, employees, and the organizations they run.

All finalists are clients of HCLTech and were nominated by HCLTech. The list includes some of North America's most prominent women in technology. 

The Gold, Silver, and Bronze Stevie® Award placements among the finalists will be revealed at the awards dinner in New York City on November 8, and all the winners in these categories in attendance will be recognized on stage that evening.

The Finalists are:

Adaptive Leadership in Technology
Finalists:
Jefferies LLC, New York, New York United States: Radhika Radzik Mathur, Senior Vice President
Microsoft Digital, Redmond, Washington United States: Monika Gupta, Partner GM, Engineering
Warner Bros. Discovery, Duluth, Georgia United States: Roxanne Cloutier, Executive Vice President and Head, Enterprise

Digital Strategy Excellence
Finalists:
Johnson Controls, Plano, Texas United States: Sobha Mulukutla, VP & CIO, Global Products and Supply Chain
Syneos Health, Raleigh-Durham, North Carolina United States: Viji Karunakaran, Vice President, Products, Strategy & Customer Success
Verizon, Basking Ridge, New Jersey United States: Kalyani Sekar, Chief Data and AI Officer
Western Union, New York, New York United States: Sheryl McKenzie, Chief Product Officer

Excellence in Emerging Technologies
Finalists:
Johnson & Johnson, New York, New York United States: Deepika Sinha, Senior Director - Product Group Leader AI/ML/Generative AI
Keurig Dr. Pepper Inc., Frisco, Texas United States: Tania Martinez Castillo, Vice President IT, Corporate and International
Mattel, El Segundo, California United States: Robin Alexander, Vice President, Global Technology Organization
Northwestern Mutual, St. Louis, Missouri United States: Anju Gupta, Vice President, Artificial Intelligence
Portland General Electric, Portland, Oregon United States: Hema Sundaram, Division Chief Information Officer

Excellence in Transforming Business
Finalists:
Dell Technologies, Sterling, Massachusetts: Jennifer St Pierre, Senior Vice President, ISG Transformation
Eaton, Cleveland, Ohio United States: Katrina Redmond, Executive Vice President, Chief Information Officer
Medtronic, Reno, Nevada United States: Rashmi Kumar, Senior Vice President and CIO
Rogers Bank, Toronto, Ontario Canada: Olya Sanakoev, Chief Technology Officer

Stevie Awards President Maggie Miller commented on the 2024 Finalists: “We’re privileged to have HCLTech as a sponsor of the Stevie Awards for Women in Business and to have so many accomplished technology executives as Finalists for Stevie Awards. We look forward to welcoming them on stage to receive their due recognition on November 8.”

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. They work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. To learn how they can supercharge your progress, visit https://www.hcltech.com.

The Stevie® Awards for Women in Business are the world's premier business awards for female entrepreneurs, executives, employees, and the organizations they run. 

The full list of 2024 winners will be posted on the website after November 8 at http://www.stevieawards.com/women.

About the Stevie Awards

Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Technology Excellence, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Each year more than 12,000 nominations from more than 70 nations are judged by more than 1,000 professionals in Stevie competitions. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com. 

HCLTech is a supporting sponsor of the 2024 Stevie Awards for Women in Business.

Topics: stevie awards for women in business

Accent HR: Bridging Cultural Gaps in the Workplace

Posted by Amanda Del Signore on Tue, Oct 22, 2024 @ 04:13 PM

AccentHR Founder A BevanFounded by Audrey Bevan, Stevie-winner Accent HR emerged from a keen observation of the limitations within conventional HR practices, which often reflect an Anglo-Saxon cultural bias. Recognizing that standardized HR approaches frequently do not resonate with diverse worldviews, Bevan set out to create a solution that embraces cultural differences rather than sidelining them.

Since its launch in 2022, Accent HR has positively impacted over 40,000 workers across the Asia-Pacific region. The organization acts as a trusted advisor for businesses struggling with cross-cultural communication. By helping clients turn multiculturalism into a strength, Accent HR aims to enhance engagement, lower attrition rates, and reduce workplace conflicts.

A Focus on Cultural Sensitivity
At the core of Accent HR’s philosophy is the understanding that effective communication must be culturally sensitive. The organization has shifted corporate communication strategies to align with the cultural norms of the communities it serves. A notable example includes a project with an Australian Indigenous organization, where Accent HR redesigned communication practices to prioritize oral traditions over written documents. This approach emphasized direct interactions, such as face-to-face meetings and phone calls, thereby strengthening connections between employees and the organization. 

The success of this initiative showcases how culturally adaptable communication can significantly improve workplace interactions and foster growth.
accentHR logo
Innovations in HR and Employee Development
Accent HR is redefining the HR and employee development landscape by addressing the often-overlooked cultural challenges in the workplace. Instead of merely celebrating diversity, the organization focuses on practical strategies to engage employees from various backgrounds.

Recruitment: Recognizing that candidates from different cultures may express their experiences differently, Accent HR assists organizations in accurately interpreting these responses, considering the cultural context.

Leadership: The organization educates HR teams and managers on the nuances of cross-cultural behaviors. For instance, avoiding eye contact may be a cultural norm, and understanding these differences can lead to more effective management practices.

Leave Entitlements: Accent HR promotes an understanding of cultural obligations, such as traditional ceremonies and family commitments, ensuring that diverse employees feel recognized and valued.

Through these initiatives, Accent HR not only enhances workplace harmony but also fosters a culture where every employee's background is respected and celebrated. Clients report improved team performance and satisfaction, leading to longer retention rates and a deeper connection to their leadership teams.

Accent HR aims to revolutionize the field of HR by turning traditional practices on their head. By reimagining the approach to cultural diversity in the workplace, the organization positions itself as a leader in fostering inclusive environments where every cultural background is not just acknowledged but cherished.

As businesses navigate the complexities of a global workforce, Accent HR's innovative strategies serve as a valuable resource for achieving true cultural integration and enhanced organizational performance.

Accent HR won a Bronze Stevie® Award for Excellence in Innovation in Business Product & Service Industries - Up to 20 Employees in the 2024 Asia-Pacific Stevie Awards.

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Topics: Asia-Pacific Stevie Awards