Customer Service Awards Blog

How to Submit Winning Entries to The Stevie Awards for Sales & Customer Service

Posted by Liz Dean on Thu, Nov 03, 2011 @ 11:04 AM

As the deadline for The Stevie Awards for Sales & Customer Service approaches on November 18, we've created 9 simple tips to help you submit entries that are worthy of receiving a Stevie Award for Sales & Customer Service:

1. Request an Entry Kit
The entry kit contains everything you need to know to be able to prepare and submit your entries.  Click here to request yours.

2. Watch our How to Enter the 2012 Stevie Awards for Sales & Customer Service Video
Our brief video gives an overview of the world's premier customer service awards and sales awards, with a step-by-step guide to how to select categories, prepare entries, and submit them.

 

3. Determine Who or What You Want to Nominate, and in Which Categories
Decide which individuals or teams in your sales organization that you will nominate, then select the most appropriate categories for those entries. 

4. Prepare Your Entries
Take the time to tailor each entry for each category you apply for.

Stevie-winning entries are:

a. Well-written.  They are terse and succinct.  Their tone is modest, even when describing the most impressive accomplishments.
b. Focused on a few accomplishments.  Describe in detail just a few accomplishments, instead of listing many accomplishments in brief.

Stevie-winning entries are not:

a. Fluffy and hyperbolic.  Avoid flowery language and overblown claims.  The judges tend to deduct points for immodesty.

Want to read entries that judges have scored highly in the past? The full-text of most Stevie Award-winning entries are published on the web site. Start by looking through the 2011 winners.

5. Submit Your Entries By The Entry Deadline
The final entry deadline for The Stevie Awards for Sales & Customer Service will be November 18, 2011.  Late entries will be accepted through January 10, 2012 with payment of a $35 late fee per entry. When you're ready to enter, begin here...

6. Subscribe to the Free Stevie Awards Email Newsletter
The weekly email newsletter is the best way to stay informed about entry deadline extensions, new categories, and other announcements from the organizers of The Stevie Awards.  We have a very strict privacy policy, so we will not share your email address with anyone else for any reason.  Click here to learn more.

7. Get Social with The Stevies
Connect with The Stevie Awards on Facebook, Twitter, LinkedIn, and YouTube for latest announcements, blog postings, photos, and videos regarding our awards programs.

8. Participate in the Judging Process
Apply to be a preliminary-round judge.  As a judge you will be able to see the entries submitted by many companies around the world, and you will develop a better sense of the types of entries that judges score highly.  (You will not be allowed to judge entries in categories in which you have submitted entries, however.)  Click here to complete the application form.

If your application is accepted you will be assigned categories based on your function and experience.  As a preliminary-round judge you will be able to judge as few or as many nominations as you like, at your convenience, over the Internet in November-January.

9. Contact The Stevie Awards
Contact us with your questions about the most appropriate categories, entry fees, and so on.  Our phone number is +1 703-547-8389, and our email address is help@stevieawards.com. Note, the first question we’ll ask you is: what do you and your organization want to be recognized for?

What has helped you write successful entries for The 2012 Stevie Awards for Sales & Customer Service?

Tags: customer service awards, customer service excellence, sales excellence, The Stevie Awards for Sales & Customer Service, sales awards, submission process

People's Choice for Favorite Customer Service Awards Return

Posted by Michael Gallagher on Tue, Jan 04, 2011 @ 11:51 AM

PCSAFCS LogoThe final entry deadline for the 2011 Stevie Awards for Sales & Customer Service is extended through January 7, and after Finalists are announced next week, voting will open on January 14 for the second annual edition of the People's Choice Stevie Awards for Favorite Customer Service. To be notified when voting opens, click here.

For the general public, this means you get to help decide who should be honored for providing you with great customer service over the past year.  For nominees in the awards, this means that you have an opportunity to win two awards: a Stevie Award, as voted by business professionals, and a People's Choice award, as voted by the general public, including your own customers.                   

In each of the seven competitive, peer-judged Customer Service Department of the Year categories in the 2010 awards, voting was also opened to the general public for the first People's Choice Stevie Awards for Favorite Customer Service. More than 87,000 votes were cast from January 13 through February 12. Winners of the first People's Choice Stevie Awards for Favorite Customer Service are:

Airlines, Distribution & Transportation: Fedex, Memphis, TN
Financial Services: Family Heritage Life Insurance Company of America, Cleveland, OH
IT & Telecommunications: Qualtrics Labs, Inc., Orem, UT
Leisure & Tourism: Hilton Worldwide, McLean, VA
Public Services & Education: U.S. Postal Service, Washington, DC
Retail: Macy's, Cincinnati, OH
All Other Industries: PetRays Veterinary Telemedicine Consultants, The Woodlands, TX

Tags: sales awards, customer service awards, sales award, customer service award, sales excellence, customer service excellence

Video: How to Enter the Stevie Awards for Sales & Customer Service

Posted by Michael Gallagher on Tue, Jan 04, 2011 @ 11:36 AM

With the final deadline for the 2011 Stevie Awards for Sales & Customer Service extended through January 7, we thought you should have one last opportunity to view the recording of the webinar we held back in October about how to enter the the world's premier sales awards, call center awards, and customer service awards.

The video is about 50 minutes, and covers the history of the awards, the types of categories they include, how to choose categories, how to write great nominations, how the judging process works, pitfalls to avoid, and tips to adopt.

The entry deadline won't be extended past this week, so get your entries in now.  Finalists will be announced next week, and the final results announced at a banquet at the Eden Roc Renaissance Hotel in Miami Beach on Monday, February 21.

Tags: sales awards, customer service awards, sales award, customer service award, sales excellence, customer service excellence

Update on 2011 Sales & Customer Service Awards

Posted by Michael Gallagher on Mon, Nov 01, 2010 @ 04:58 PM

I'm getting very excited about our next edition - the 5th - of the Stevie Awards for Sales & Customer Service, the world's premier program of sales awards, customer service awards, and call center awards. 

Stevie Awards for Sales & Customer Service PresentationWe had the early-bird deadline a few weeks back and entries submitted through that deadline were up about 25% from last year.  We have another deadline on November 12, and then we'll continue to accept late entries through the end of the year.  (The late penalty is just $35 per entry.)  If you don't have your entry kit yet, get it here.

I wrote the other week about all the new categories we have in the competition this year - check them out on the awards' web site.

Finalists will be announced in mid-January, and the program will culminate with an awards presentation and banquet at the lovely Eden Roc Renaissance Hotel in Miami Beach, Florida on Monday, February 21.  Some people have asked why we would schedule the event on a holiday (it will be President's Day in the U.S.A.), and we did that so that attendees can make a long weekend of it in the sun and surf of Miami Beach, without having to miss full day in the office!

Read the rest of this article here...

Tags: business awards, sales awards, customer service awards, sales award, customer service award, sales excellence, valueselling