The following professionals participated in the preliminary-round judging of the 2013 Stevie® Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals. Their average scores determined the 2013 Finalists in the customer service awards, contact center awards, and sales awards categories. This year's Stevie Awards winners will be announced at our annual awards gala at the Paris Hotel in Las Vegas, NV, on Monday February 25. Learn more about the event and reserve your table today. We thank our judges for their enthusiasm, time, and insights.
Ahmed Al Hai, BRM Specialist, ADCO, Abu Dhabi, United Arab Emirates
Cheryl Alaniz, Director, Member Services Grocery, HBC/GM, NFR, & Frozen, Topco Associates LLC, Skokie, IL, United States
Kenneth Amormino, Director of Call Center Operations, Time Warner Cable, Charlotte, NC, United States
Joann Amoroso, Manager, Client Support Services, Dean Evans and Associates, Centennial, CO, United States
Paul Bilodeau, VP Sales & Marketing, The Brooks Group, Greensboro, NC, United States
Greg Brink, Marketing Services Manager, Search Optics, Ferndale, MI, United States
Jim Brodo, Senior Vice President of Marketing, Richardson, Philadelphia, PA, United States
Amanda Browning, Data Integrity Manager, Unitiv, Alpharetta, GA, United States
Gregory Brush, VP, Sales, InsideView, San Francisco, CA, United States
Ana Castellanos, VP, Chief Human Resources Officer, Oakwood Temporary Housing, Los Angeles, CA, United States
Chris Cerbini, Staff Development and Quality Control Manager, North America, World Courier Inc., New Hyde Park, NY, United States
Peter Chiarelli, Sales Manager, Cablevision, New York, United States
Susan Cloutier, Operations Manager, Mayo Medical Laboratories, Rochester, MN, United States
Jason Copeland, Senior Manager, National Sales Group, SurePayroll, Inc., Glenview, IL, United States
Irene Corpuz, Senior Analyst, Change Masters International - MENA, Abu Dhabi, United Arab Emirates
Brian Correia, Director, Sales & Client Services, Solstice Dental & Vision, Plantation, FL, United States
Tom Cross, CEO, TECHtionary, Boulder, CO, United States
Andrew Curtis, Manager, Product Specialists, iCIMS, Hazlet, NJ, United States
Kelly Dantas, Media Director, SDI Distributor, Yonkers, NY, United States
Robyn Davis, Owner, When I Need Help, Knoxville, TN, United States
Brent Dierking, Director, Business Development/Strategic Planning, NorthStar EMS, Birmingham, AL, United States
Alan Dowler, Operations Manager, Hamilton Jewelers, Princeton, NJ, United States
Basil Dsouza, AVP, Customer Experience Management, Cactus Communications Pvt Ltd, Mumbai, India
Eve Dumovich, CEO, Snowline Publishing, Ashford, WA, United States
Annette Eland, Claims Customer Service Manager, Esurance, Rocklin, CA, United States
Eric Engwall, President, E.G. Insight, Inc., St. Paul, MN, United States
Richard Feinberg, Professor, Department of Consumer Sciences and Retailing, Purdue University, West Lafayette, IN, United States
Cheretha Ferguson, Director of Marketing and Sponsorship, The J3 Agency, Pembroke Pines, FL, United States
Andrew J. “Flip” Filipowski, Executive Chairman & CEO, SilkRoad Technology, Winston Salem, NC, United States
Joey Fister, Director Emergency Recovery, Avaya, Plano, TX, United States
Simone Fojut, Chief Editor, CallCenterProfi, Wiesbaden, GA, United States
Stephen Giersch, Director Instructional Design, Marriott Vacations Worldwide, Orlando, FL, United States
Gina Giordano, VP, Customer Feedback, Macy's, New York, NY, United States
Abhishek Goel, Founder & Chief Customer Officer, Cactus Communications, Mumbai, India
Karen Greco, Director, Business Optimization, Unified, New York, NY, United States
Robert Gregory, VP of Customer Support, Media Temple, Culver City, CA, United States
Jimmy Griffith, Director, Solution Center Operations, Assurant Solutions, Ft. Worth, TX, United States
Shraddha Gurjar, Assistant Manager, Client Loyalty, Cactus Communications, Pvt Ltd, Mumbai, IN, United States
Josh Hatala, Marketing Specialist, AIReS, Pittsburgh, PA, United States
Brian Hayes, Customer Service Manager, PPC, East Syracuse, NY, United States
Peggy Heafey, Director, Intermediary Partner Care, Marriott Intl., Inc., Omaha, NE, United States
Jane Henry, Owner, LOOMLAB, South Pasadena, CA, United States
Paul Hoffman, President, WW Field Operations, Informatica, Redwood City, CA, United States
Phillip Horvath, SVP, Professional Services, Merchant Partners, Redmond, WA, United States
Tunde Hubina, Customer Care Director, UPC Direct, Howald, LA, United States
Greg Ives, Director of Global Services, ChannelAdvisor, Morrisville, NC, United States
Scott James, Program Manager, Member Advisory Center, Arizona State Retirement System, Phoenix, AZ, United States
Joshua Johnson, Director of External Relations, Digital Talent Agents, Columbia, MO, United States
JP Jones, Owner, Collipsis Web Solutions, Tulsa, OK, United States
Molly Kapoor, Head of Customer Service, Birla Sunlife Mutual Fund, Mumbai, India
JoAnn Kay, VP of Customer Service, GraduationSource, Port Chester, NY, United States
James Koons, Support Team Manager, Listrak, Lititz, PA, United States
Mike Krause, President, Sales Sense Solutions, Inc., Rochester, NY, United States
Elzbieta Krawczynska, Quality Specialist & Trainer, Bank Zachodni WBK, Poznan, Poland
Rajesh Kumar, Assistant VP, Agency, Oman Insurance Company PSC, Dubai, United Arab Emirates
Shane Lewis, Assistant VP of Sales, Sundance Vacations, Kennett Square, PA, United States
Russell Lundstrom, COO, Southfork Ventures, Denver, CO, United States
Mervat Mansour, Quality Manager, Tawam Hospital, Al Ain, United Arab Emirates
Wessam Massoud, Program Delivery Manager, Gov. Contact Centre, Abu Dhabi Systems & information Centre, Abu Dhabi, United Arab Emirates
Akshay Masurekar, Associate Vice President, Training & Mentoring (Customer Delight Department), Cactus Communications Pvt. Ltd., Mumbai, India
Maria Mattsson, Manager, Guest Services, Royal Caribbean International & Azamara Club Cruises, Miami, FL, United States
Colin McKillop, CEO, Butcher Enterprises, Windsor, ON, Canada
Curtis McLaughlin, Customer Support Manager, AllClear ID, Austin, TX, United States
Jay Mitchell, Managing Director, Motum, LLC, Irving, TX, United States
Simona Mollova, CEO, Investment JSPK Credit Consult - JSK, Sofia, Bulgaria
Brian Moriarty, Vice President North America Sales, General Cable, Highland Heights, KY, United States
Dave Morse, VP Customer Service, Location Based Technologies, Irvine, CA, United States
Gina Musick, VP, IT Manager I US ITS Loan Loss Share, TD Bank, Fort Pierce, FL, United States
Pat Mussieux, Founder, Wealthy Women Leaders, London, Canada
Emily Nelson-Crain, VP of Member Services, Agility Recovery Solutions, Charlotte, NC, United States
Whattkim Ong, Principal Consultant, Mamsa Consultants PTE LTD, Singapore, Singapore
Lisa P Oswald, Vice President, Travelzoo, New York, NY, United States
Mark O'Toole, Managing Director, Public Relations & Content Marketing, H|B, Newton, MA, United States
Steve Pappageorge, Dean of the College of Continuing Education, New Programs and Outreach, DeVry Inc., Downers Grove, IL, United States
Darry Pinto, Assistant Manager, Client Relations, Cactus Communications Pvt. Ltd., Mumbai, India
Melanie Pope, Director, Australian National Paramedic Support Foundation, Aspley Qld, AL, Australia
Churchill Prince, Founder & CEO, Sales Intellect Company, Chennai, India
Mike Prusinski, Chief of Staff, Tiversa, Pittsburgh, PA, United States
Janet Quadras, Sr. Manager, CRM, Cactus Communications, Mumbai, India
Jesintha Rajaratnam, Managing Partner, Joje India Consultants-Finance & HR, Mumbai, India
Dennis Reno, Vice President, Customer Portal Experience, Oracle, San Francisco, CA, United States
Peter Rifkind, Director of Client Service, UltraLinq Healthcare Solutions, Inc, New York, NY, United States
Elizaveta Rybinskaya, Customer Service Director, Quelle Russia, Moscow, Russian
Scott Sachs, Sr. Director, Call Center Operations, Assurant, Wayne, PA, United States
Russell Sarder, Chairman and CEO, NetCom Learning, New York, NY, United States
Jodi Sawyer, Director, John Hancock, Boston, MA, United States
Stu Schlackman, Owner, Competitive Excellence, Richardson, TX, United States
Paula Seeger, Supervisor, Customer Service, Hotline, University of Minnesota, Minneapolis, MN, United States
Dan Seidman, CEO, GOT INFLUENCE?, Barrington, IL, United States
Randy Selleck, Sr. Director, Call Center Operations, Assurant Solutions, Atlanta, GA, United States
Bahar Sensoz, Customer Complaint Management Specialist, Turk Telekom, Istanbul, Turkey
Bill Shelton, Senior Vice President, USHEALTH Advisors, Grapevine, TX, United States
Ramin Shokrizadeh, Product Manager, FreshBooks, Toronto, ON, Canada
Clayton Shold, President, Salesopedia, Oakville, Canada
Donnovan Simon, Director, Customer Systems & Global Alignment, SMART Technologies, Calgary, Canada
Manu Singh, Contact Center Manager, Dubai First, Dubai, United Arab Emirates
Ravinder Singh, Director, Search Engine Marketing, Kulwant Advisory, Nairobi, Kenya
Cate Sommervold, CEO, pharmaCline, Sioux Falls, SD, United States
Calvin St Juste, Department Manager, CapitalOne, Laurel, MD, United States
Tanja Steinbach, Bachelor of Science, Inxmail GmbH, Freiburg, Germany
Andrzej Szczepaniak, Deputy Director, Central Settlement Services, Bank Zachodni WBK, Poznan, Poland
Will Tarrant, Cofounder/Owner, Service Metrics Group, Plano, TX, United States
Özge Tekalp, Director, Türk Ekonomi Bankasi A.S, Istanbul, TX, United States
Bob Thomas, Director of Business Development, Prorizon, Kennesaw, GA, United States
Kathy Townend, Product Manager, Europ Assistance, San Diego, CA, United States
Sean Tracy, Director of Client Services, Property Insight, Carol Stream, IL, United States
Lillian Valdes, President, At Your Service Hospitality Strategic Quality Trai, Miami, FL, United States
Heather Valentine, Vice President Global Sales, Thermo Fisher Scientific, Manakin Sabot, VA, United States
Lori Van Dyke, Manager Customer Care, Access One Inc, Chicago, IL, United States
Vincent Vanden Bossche, Managing Director, Call Communications, Ottenburg, Belgium
Tina Vasile, Customer Care Manager, Safe2Drive, Rancho Santa Margarita, CA, United States
Amy Veasley, Director of Call Center Operations, Assurant, Addison, TX, United States
Dave Venance, Solution Architect, 4Point, Ottawa, Canada
Madalina Vilau, Managing Partner, Expo Media, Bucharest, Romania
Brian Ward, SVP Client Engagement, Stylesight, New York, NY, United States
Glenn Wohl, eAwareness Manager, AT&T, Bridgewater, NJ, United States
Nicolette Wuring, Managing Director, Customer Management Services, Amstelveen, Netherlands
Julia Zamorska, VP of Corporate Communications, iolo technologies, Los Angeles, CA, United States
Oleg Zeldin, CEO, Apex Berg Contact Center Consulting, Odintsovo, Russian
Guo (Peter) Zijiang, COO & GM Assistant, Wuhan Kindstar Diagnostics Co., Ltd, Wuhan, China
