optivo in Berlin, Germany won two Stevie® Awards in The 2014 International Business Awards: its Customer Care Team won a Bronze Stevie in the Customer Service Awards categories; and its optivo® broadmail–Marketing Automation Solution won in the New Product Awards categories.
We asked Harald Oberhofer, Director of Corporate Communications at optivo, for his thoughts about the new German Stevie Awards. (Get your German Stevie Awards entry kit here.)
“Herzlich willkommen, as we say in Germany,” was his response. “We regularly participate in the international edition of the Stevies and our company and innovations have received several awards. We are therefore really happy that the Stevie Awards have now launched a competition specifically for the German market.”
“German companies are acting more and more internationally,” Harald added. “The German Stevie Awards might help to deepen our global mindset. At the same time, I think it’s great that German business achievements are going to be recognized through these new Awards, and that German innovations and product highlights will get the visibility they deserve.”
Delivering Added Value
We asked Harald if he had any advice for companies thinking of doing business in Germany.
“The starting point has to be a valid business model–and that applies to Germany companies, too.” Harald told us. “In Germany, careful and thorough planning is of great importance. Plans and concepts should be developed very thoroughly, with a special eye on the details. There is a great demand in Germany for professionalism and for delivering added value. And, of course, reliability is a must.”
Harald also gave us some tips on a few of the apps and blogs that he finds most useful in the workplace.
“optivo is one of the largest email marketing and omnichannel specialists in Europe,” he told us. “We have our own German language blog at www.optivo.de/de/blog, which provides a lot of useful industry news information. For other industry news, I can also recommend www.emailmarketingforum.de and www.emailmarketingblog.de. However, if you need a cab in Germany, the MyTaxi app is essential!”
We asked Harald what he most enjoyed about his work at optivo. “optivo is the technology leader in its industry and right now we are expanding internationally, which is exciting for the entire company as well as for me,” he told us. “Moreover, my colleagues in our Berlin office are cool and dedicated, as are the people working in our offices around Europe. In short, to work at optivo is fun and rewarding.”
optivo’s main product is optivo® broadmail, which enables optivo clients to send out permission-based and professional newsletters as well as email marketing campaigns. optivo® broadmail is an internationally applicable solution for all business sectors and industries. The user interface is available in English, German, Polish, Dutch, and Turkish. The software includes more than 300 functions and can be used via all relevant web browsers. Its customers can send out up to 25,000,000 emails per hour. Furthermore, it is continuously being updated and developed. New functionalities are provided regularly and made available free of charge to optivo’s customers.
Customer Care Team
The optivo customer care team helps with advice and assistance in all matters concerning the use of optivo® broadmail. Online marketing specialists create customer templates for a consistent corporate design and give international support regarding the use of the online broadcasting system as well as email and omnichannel marketing in general. The staff is multinational and supports customers in various European languages.
optivo offers workshops on email marketing strategies, customer training, and academies. Its customers receive regularly updated documentation, technical white papers, video tutorials, and newsletters. Through its blog, optivo offers in-depth information on relevant topics concerning email and omnichannel marketing to all interested parties. Customers can also subscribe to a newsletter series that offersuseful tips on email marketing over the course of one year, and they can attend free webinars on special topics which are held on a regular basis.
About Harald Oberhofer
Harald Oberhofer is Director of Corporate Communication at optivo. He has 14 years of experience in PR and Marketing in the online sector. Harald joined optivo in 2007 in order to set up the Marketing Department. His current responsibilities are the management and coordination of international and corporate PR and marketing communications activities. Prior to optivo, Harald worked for Zanox and IBM, among others.
optivo is one of Europe's leading email and omnichannel marketing service providers, delivering efficient, professional and secure email marketing solutions from one single source. Since the foundation of optivo in 2001, all of its operations have focused on efficient direct marketing. More than 1,000 companies from various industries rely on its services, including many top names; such as Best Western Hotels, Bosch Power Tools, Die Zeit, InnoGames, Henkel, and QVC. For more information go to www.optivo.com