Winners of the 2021 People's Choice Stevie® Awards for Favorite Customer Service, a worldwide public vote, were announced today. Voting was conducted from February 1 through March 5, with the highest number of votes deciding the winners in 11 industry categories. More than 44,000 votes were cast this year.
All organizations honored in the Customer Service Department of the Year categories of this year’s Stevie Awards for Sales & Customer Service were eligible to be included in voting for the people’s choice awards. The Stevie Awards for Sales & Customer Service, now in their 15th year, are the world’s top honors for customer service, contact center, business development, and sales professionals.
More than 2,300 nominations from organizations of all sizes, in virtually every industry, in 51 nations were evaluated in this year’s competition. Finalists were determined by the average scores of more than 160 professionals worldwide in nine specialized judging committees and were announced last month.
This year’s people’s choice winners, who will each receive the coveted crystal People’s Choice Stevie Award, are:
Airlines, Distribution & Transportation: Suddath
All Other Industries: MTM
Computer Services: Linode
Computer Software < 100 Employees: Timely
Computer Software > 100 Employees: Carbonite (an Opentext Company)
Financial Services < 100 Employees: Wells Fargo Merchant Services - Account Management
Financial Services > 100 Employees: PREMIER Bankcard
Healthcare & Pharma: Ortho Clinical Diagnostics
Public Services & Education: OmniUpdate + Destiny Solutions
Retail: Wayfair
Telecommunications: AireSpring
Nicknamed the Stevie® from the Greek word “crowned,” Stevie Award winners will be celebrated at a virtual awards ceremony on April 14. .Tickets for the event are now on sale. More than 500 Stevie Award winners and their guests from around the world are expected to attend.
