Brainier Solutions, Inc. is definitely making an impression in the tech world, both with their foundational Learning Management Systems (LMS) and their customer service. Consistent care has earned them the 2017 Bronze Stevie® Award for Customer Service Department of the Year. This is their third year winning a Stevie Award for Sales & Customer Service.
Brainier was founded in 1995 in Minneapolis, Minnesota in the United States with a mission to aid clients in continuing education and training, advancing skillsets, and expanding knowledge. They offer three different computer software packages: élan LMS, Chameleon 2.0 (developed by BI WORLDWIDE), and Legacy LMS.
Brainier Solutions serves small to large enterprises dedicated to training and investing in their staff. Their software packages offer an interactive, individualized learning portal accessible to employees at any time and on any digital device they choose.
They state, “Brainier programs are developed with the understanding that employees are not machines,” the company states. “They are people balancing needs, concerns, and interests in and out of the workplace. As such, we aspire to provide a curriculum that develops work-related skillsets and personal development attributes that promote success in every aspect of their life.”
The LMS offers access to courses in Drug and Alcohol Awareness, HIPAA, IT Skills, Legal Compliance, OSHA, PC Skills, SkillSoft, as well as access to other course libraries. Employees can study at their own pace in ways they can comprehend and succeed. LMS is sure to include blended learning options with interactive e-learning and multimedia resources. Success is measured by each individual’s testing and tracking.
Employers and their administrators can manage and coordinate trainings as well as keep track of each employee’s development and success. The LMS programs also offer internal social communication via blogs, file exchange, internal messaging, and live chat.
They are repeatedly recognized for their product and services by tech guru sites like TrainingIndustry.com and SoftwareInsider.com. TrainingIndustry.com cited Brainier Solutions as one of The Top 20 companies in 2017 for Learning Portals/LMS after several years of featuring them as a company to watch. SoftwareInsider.com assessed them as “Above Average” in almost every category. The Brandon Hall Group has awarded Brainier Solutions for Excellence in Technology for Learning Management and Unique Learning Technology every year since 2013.
Brainier Solutions’ excellent product and award-winning customer service mirrors the motivation behind their LMS systems. “To advance, you must inspire and invest in their [employee] development. In-house training not only motivates employees to improve, it also gives them the tools and knowledge to do so.”