New Product Awards Blog

Navantis Inc. of Toronto, Ontario, Canada, won the Gold Stevie® Award for Best New Business Intelligence Solution in the new product awards categories of the 2013 Stevie Awards for Sales & Customer Service, the world's top honors for business development, sales, contact center, and customer service professionals. The competition also features categories that recognize new products and services used by these professionals.  (Entries to the 2014 edition are now being accepted - learn more here.)

Here we look at how Navantis has partnered with NBC News to advance online learning technologies.

It’s 3:00AM in the morning. A college student has a paper due at 9:00AM. In a remote farming community, a grade ten student is studying for an exam and struggling to download a required video assignment. Long after putting her own children to bed, a public school teacher is completing her lesson plan. All of these scenarios are real and all of these people expect the NBC Learn website to be available at any time of the day or night to help them meet their professional and classroom commitments.

NBC Learn is the educational arm of NBC News and is dedicated to making historic stories, images, and primary source documents available on-demand to teachers, students, and parents by providing access to more than 14,000 stories from the NBC News archives—one of the largest news archives in the world, with records dating back to the 1920s.

A State-of-the-art Call Center

NBC Learn’s hundreds of thousands of clients—teachers, students, and parents—rely on being able to access the website from a PC, MAC, or iPad, at school or at home, 24/7. They expect a site that is always available and with technical support that is always on.

Providing high-quality technical support around the clock and being able to solve every kind of issue facing every type of user was a challenge. Realizing they couldn’t do it alone, NBC Learn turned to the expert technical Call Center team at Navantis for help.

Under the leadership of Vice President Client Support Karl Weiss, Navantis operates a state-of-the-art call center incorporating voice calls, email, chat, collaboration, and remote technical assist. Navantis acts transparently so that NBC Learn clients never realize they are dealing with an outsourced team. Every call, email, and instant message is handled with care and monitored under strict Service Level Agreements.

Deep Business Insight

Navantis manages all of the case tracking and reporting, and provides deep business insight back to NBC Learn for continuous improvement.

An advanced offering that Navantis includes is usage tracking, which helps to identify schools with reduced participation. Once identified, the Navantis reach- out program encourages online training through webinars, resulting in better understanding, awareness, and increased usage of the NBC Learn offerings while also ensuring that 21st century education continues to help teachers and students improve skills and knowledge.

Building a Brighter Future

“Nobody else in our industry is able to approach the level of content and support provided by NBC Learn, making us the most competitive and compelling solution in the market today,” commented Michael Levin, Director of Sales and Technical Operations at NBC Learn. “Navantis has completed our service offering by providing a seamless experience for our community and becoming a trusted member of our team. They treat our clients with patience and respect, ensuring that no problem goes unsolved.”

Because of the work that the Navantis team continues to do, NBC Learn is able to fully meet the needs of their clients. Thousands of teachers, students, and parents are now able to streamline videos; access history on-demand; enhance lesson plans; and continue to build a brighter future with full support.

"We are delighted to be recognized for excellence in customer service and support," commented Karl Weiss on receiving the Gold Stevie Award. "The partnership with NBC Learn has enabled both of our organizations to innovate, delivering unparalleled levels of service to students, teachers and families across the country and helping to set a standard for 21st century learning."

About Karl Weiss: 

Karl Weiss is a seasoned Customer Care and Services professional with over thirty years of experience in Information Services operations. Karl builds customer care environments that provide innovation aimed at driving sales, marketing, business intelligence, development, and customer service. He has earned an enviable reputation for customer service excellence and for providing complex implementation and support of large-scale network deployments for multinational clients such as Lafarge, Royal Bank, and Magna. Karl’s core operational principles are client satisfaction and delivery excellence during all phases of deployment and support. His expertise spans quality assurance, process re-engineering, software development, technical support, and design, all of which provide tremendous value to Navantis.

About Navantis:

Navantis combines strategy, design, and technology to help their clients realize new opportunities, solve business challenges, and focus on excellence in customer service and delivery. Founded in 1998, Navantis was Microsoft's Canadian Partner of the year in 2012, and is the partner channel with the most industry awards including recognition from Microsoft, CDN Magazine, and the Branham Group.

MicroStrategy Express is the big winner in the 2013 People's Choice Stevie® Awards for Favorite New Products, a feature of The American Business Awards, the U.S.A.’s top business awards program, which are now in their 11th year.

The nationwide public vote was conducted this summer, with the highest number of votes deciding the winners in 34 product categories.  More than 20,000 votes were cast.

MicroStrategy Express was the top vote-getter in three categories.  NetScout Systems’ nGenius 3900 series packet flow switch received the most votes in two categories.

The crystal People’s Choice Stevie Awards will be presented to winners at The American Business Awards’ new product and tech awards banquet on Monday, September 16 at the Julia Morgan Ballroom in San Francisco.  Tickets for the event are now on sale.  There the winners of peer-adjudicated Gold, Silver and Bronze Stevie Awards will also be announced and presented their awards.  More than 250 nominees and their guests are expected to attend.

All new products and services to be honored in the new product awards categories of this year’s American Business Awards were eligible to be included in voting for the people’s choice awards.

The winners of the 2013 People’s Choice Stevie Awards for Favorite New Products are:

Favorite Business-to-Business Product: MicroStrategy Express

Favorite Business-to-Business Service: Beyond20 IT Service Management Launchpad Assessment

Favorite Consumer Electronics Product: Silicon Image’s UltraGig™ 6400 60GHz WirelessHD® Transmitter

Favorite Consumer Product: Reliv International's LunaRich X

Favorite Consumer Service: FDIC's Money Smart

Favorite Computer Hardware Product: BOXLIGHT's ProjectoWrite5

Favorite Networking Hardware Product: NetScout Systems’ nGenius 3900 series packet flow switch

Favorite Peripheral Hardware Product: KODAK SCANMATE i940 Scanner

Favorite Semiconductor Hardware Product: Marvell Mobile QuadCore – PXA1088

Favorite Storage Hardware Product: Overland Storage SnapScale X2

Favorite Health or Pharmaceutical Product: Vemma Nutrition's Verve Bold

Favorite Health or Pharmaceutical Service: CDC's Medical Monitoring Project

Favorite Industrial Product or Service: Graco Inc.'s Integrated Reactor Proportioning System

Favorite Business Intelligence Software: Teradata Aster Discovery Platform 5.10

Favorite Cloud Application or Service: MicroStrategy Express

Favorite Cloud Infrastructure or Platform: Stoneware's webNetwork 6.1

Favorite Collaboration or Social Networking Solution: Bloomfire

Favorite Content Management Solution: Telerik's Sitefinity

Favorite Electronic Commerce Solution: Stamps.com’s PC Postage Version 10.1

Favorite Financial Management Solution: Acumatica 3.0

Favorite Human Capital Management Solution: Paycor's Perform

Favorite Learning or Workforce Development Solution: Saba People Cloud

Favorite Marketing or Public Relations Solution: Acxiom Audience Propensities

Favorite Mobile On-Demand Solution: MicroStrategy Express

Favorite Mobile Operations Management Solution: Aternity for Mobile

Favorite Relationship Management Solution: Coveo for Salesforce

Favorite Security Solution: Quest One Identity Manager – Data Governance Edition

Favorite Software Development Solution: KonyOne Platform 5.0

Favorite Supply Chain Management Solution: Fieldglass' Global Solution

Favorite Systems Management Solution: Citrix GoToAssist

Favorite Other Software Solution: BillQuick with Forecasting and Intelligent Analytics

Favorite Telecommunications Product: NetScout Systems’ nGenius 3900 series packet flow switch

Favorite Telecommunications Service: BroadSoft UC-One

Favorite Transportation Product or Service: UltraShipTMS™ LoadFusion Optimize

About the Stevie® Awards

Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service.  A fifth program, the Asia-Pacific Stevie Awards, will debut later this year.  Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.  Learn more about the Stevie Awards at www.StevieAwards.com  and follow the Stevie Awards on Facebook, LinkedIn, Twitter, and YouTube.

Sponsors and partners of The 2013 American Business Awards include the Business TalkRadio Network, Callidus Software, Citrix Online, Dynamic Research Corporation, Experian Consumer Services, John Hancock Funds, LifeLock, PetRays, and SoftPro.

Edwards Group Limited in Crawley, United Kingdom won the Gold Stevie® Award for Best New Industrial Product or Service in the new product awards categories of last year’s International Business Awards , the world's top business honors.  (This year's IBA winners will be announced on August 14.) Here we look at how this global technology company affects all of us in one way or another.

Edwards Group Limited (NASDAQ: EVAC), the UK-based manufacturer of sophisticated vacuum products and abatement systems and a provider of related value-added services, beat off stiff competition from across the globe when its class-leading CXS dry vacuum pump was named a Best New Product in The 2012 International Business Awards.

Not many people realize how important it is to be able to create a vacuum and how this affects our lives and so many of the appliances we use daily.  To find out more, watch a short video created by Edwards.

On winning last year’s award, Sia Abbaszadeh, Edwards’ Chief Technology and Marketing Officer, commented: “2012 was truly a golden year for Edwards. After being honored with a momentous seventh Queen’s Award earlier in the year for our nEXT turbomolecular pump, and then successfully listing on the NASDAQ market, we were delighted to build on our success with a Gold Stevie® Award.”

“To have received this accolade for the CXS, so soon after its launch, was testament to the hard work and expertise of all those at Edwards who were involved in its conception. This award has set the CXS’ credentials beyond refute and places Edwards at the forefront of international innovation.”

Standing Out from the Competition
Edwards CXS is the latest generation dry vacuum pump for harsh chemical and pharmaceutical processing applications, and builds on Edwards’ strong record of innovation and application expertise. Since its introduction in 2011, it has set new industry standards for reliability, performance, and control.

Two elements of the cutting-edge CXS set it apart from competitor pumps. The novel tapered screw technology facilitates excellent liquid and solids handling leading to high operational reliability while providing deep vacuum down to 10-3 mbar. The range of built-in control and safety features makes the CXS easier and cheaper to install when compared to some pumps currently available on the market.

Edwards believes this is the first “plug and pump” system. The development of the CXS has proved to be a crucial tipping point for vacuum, taking the technology from “specialist equipment” to “utility.”

About Sia Abbaszadeh
Sia Abbaszadeh has served as Edwards’ Chief Technology & Marketing Officer since June 2010. Sia joined Edwards in November 1989 to lead new product development programs in semiconductor vacuum pumping. He has subsequently built a broad base of New Product Introduction capability for all the product and application sectors within Edwards. His responsibilities have included delivery of strategic growth plans by leading new product and technology development for the Semiconductor, Flat Panel Displays, and Emerging Technologies sectors. Recent responsibilities have included leading the Edwards’ Solar business growth program and doubling Edwards’ footprint within the sector.

Sia holds a Post Graduate Diploma in Non-Destructive Testing from Brunel University in London and a Masters of Science degree in Project Management from Brighton University.

About Edwards
Edwards is a leading developer and manufacturer of sophisticated vacuum products, abatement systems, and related value-added services. These are integral to manufacturing processes for semiconductors, flat panel displays, LEDs and solar cells; are used within an increasingly diverse range of industrial processes including power, glass and other coating applications, steel and other metallurgy, pharmaceutical, and chemical; and for both scientific instruments and a wide range of R&D applications.

Edwards has over 3,200 full-time employees and 500 temporary workers operating in approximately 30 countries worldwide engaged in the design, manufacture, and support of high technology vacuum and exhaust management equipment.  

Edwards’ American Depositary Shares trade on The NASDAQ Global Select Market under the symbol EVAC. Further information about Edwards can be found at www.edwardsvacuum.com. 

We have added six new product awards and service awards categories to the 2012 Stevie® Awards for Sales & Customer Service The entry deadline is January 18th; get your entry kit here.)

Our new new product awards categories include:

• Business Intelligence Solution – New
• Business Intelligence Solution – New Version
• Incentive Management Solution – New
• Incentive Management Solution – New Version
• Sales Automation Solution – New
• Sales Automation Solution – New Version

These bring the total number of new product and service awards categories in the Stevie Awards for Sales & Customer Service to 16.  New and new-version solutions for sales, contact center, and customer service operations that were introduced to the marketplace after July 2010 are eligible to be nominated. 

The following information should be included in your submissions:

• An essay of up to 500 words describing the product or service and its features, functions, benefits, and performance to date;
• A brief biography (up to 100 words) of the leader of the nominated team or department; and
• Any number of supporting materials, including demonstration videos, news articles, product reviews, and so on.

All new product awards Finalists will be notified on January 25. In celebration of the 10th anniversary of the start of the Stevie Awards movement, all Finalists will now be recognized as Gold, Silver or Bronze Stevie Award winners. 2012 winners will be announced on February 27th at our 6th annual sales and customer service awards banquet at Caesar's Palace in Las Vegas.

Not sure which new product or service award you should apply for? Call us at + 1 703-547-8389 or email us at help@stevieawards.com!

Payments management company Litle & Co of Lowell, Massachusetts, USA won a Stevie® Award for Best New IVR or Web Service Solution in the new product awards categories of the 2011 Stevie Awards for Sales & Customer Service. Ben Saren, their VP of Marketing, will Chair the committee for final judging of the New Product & Service categories in the 2012 edition of the awards, which is accepting entries through January 18 (get your entry kit here).

As online credit card transactions increase, so do the risks. We look at how Litle & Co. is reducing these risks.

Industry statistics in the United States suggest that there were more than 900 data breaches involving more than 900 million credit card records in 2009 alone, yet the majority of merchants still keep customers’ credit card numbers on file.

Meanwhile, the Payment Card Industry (PCI) standards for data security are still evolving as they relate to Data Loss Protection (DLP) technologies.

Ahead of the Competition

Litle & Co. has developed a forward-looking solution that protects consumer data. The company believes that tokenization is the next step in enabling safe removal of sensitive cardholder data from merchant systems. The company is ahead of other solution vendors in proactively addressing vulnerabilities in the payment chain of card transactions in order to protect merchants and, ultimately, consumers.

“We believe that best practice approaches in business-to-business customer service should include those in which the design, goal, and benefit is focused not just on the customer, but also on the customer’s customer,” said Jason Pavona, Executive Vice President, Product Management at Litle & Co.  “Our product vision is simple: Build, develop, and implement solutions that help our customers create more secure, more enduring, and more profitable relationships with their customers.”

The Litle Vault, introduced in September 2010, is a web-driven, platform-integrated, tokenization solution that enables card-not-present (CNP) merchants to safely remove sensitive cardholder data from their systems without disrupting any existing card transaction-based process.  The service is delivered directly to Litle’s customers, and therefore to their customers, through the Litle payment-processing platform.

Tokens replace credit card numbers for all payment transactions including
authorizations, deposits, and chargebacks. 

Handling the Customers’ Data

Litle Vault removes merchants’ data security encumbrances so they can focus on selling. Instead, the onus of handling most of the data management is moved to Litle & Co, so the merchants’ customers’ card data exists only on an offsite server that specializes in handling payment data.

The Vault makes electronic commerce more efficient, safe, and profitable by:

• Reducing the scope of PCI Compliance

Whenever sensitive cardholder data is replaced with a token and used in association with operational areas such as acceptance of online payments, cardholder data storage, and chargeback processing, it can reduce the scope of PCI audits and associated costs by as much as 60%.

• Minimizing the risk from potential data breaches

Data breaches do and will happen. However, with the Vault, hackers cannot steal what merchants don’t have: the customer’s credit card information. In the event tokens are compromised, cyber-thieves will quickly find that the tokens are completely worthless to them.

• Centralizing credit card security and reducing data exposure

Once registered, a single token can be used by anyone in an organization, mitigating the time-consuming and often costly process of having to encrypt, decrypt, and re-encrypt information each time someone touches a customer’s credit card.

• Eliminating insurance costs

Tokenization is a preventive measure that minimizes the cost of a data breach risk. It also potentially enables a merchant to eliminate certain onerous insurance premiums that can often run to hundreds of thousands of dollars. With tokenization, a component of the Errors and Omissions (E&O) Liability Insurance premium cost—typically $0.60 per card annually—can be eliminated.

Industry Endorsement

“Tokenization of payment card data has quickly become a must-have for e-commerce and direct-response merchants whose web presence exposes them to a great deal of breach risk and who are seeking to reduce their PCI scope,” said David Fish, Senior Analyst at Mercator Advisory Group, the leading research and consulting firm focused on the payments industry.  “Litle & Co. has earned the reputation of a trusted partner in the card-not-present space, where their expertise in dealing with transaction data security in card processing environments has coalesced in … Litle Vault."

About Jason Pavone
Jason brings more than 15 years of product development, direct marketing, sales, and entrepreneurial experience to Litle & Co.  Jason leads Litle’s Sales & Marketing strategy, which includes business development and sales; product strategy and development; brand awareness marketing and communications; and partner communities and initiatives.  Before joining Litle, Jason served as a Partner of Enflect, LLC, which developed several product companies in the payment, loyalty, financial services, and software industries.  Prior to Enflect, Jason developed Wallaware, Inc., a wireless router company, where he drove the company’s first U.S and International sales, raised several rounds of private equity capital, and opened operations in the US and internationally.  Before Wallaware, Jason was Director of Wireless and Personalization at Terra Lycos, a top-three most-visited Internet destination.  At Terra Lycos he created some of the first wireless portal solutions, available in 30 countries under the brand Lycos Anywhere®.   He also managed Terra Lycos’s Network Personalization products, including MyLycos®, the award-winning personalization destination with 20 million registered users. Before Terra Lycos, Jason was instrumental in building INPHO, Inc. (including domania.com, which today is part of IAC’s LendingTree), a pioneer in the Internet real estate space.  Jason received a bachelor’s degree in Finance and Entrepreneurial Studies from Babson College.

About Litle
Litle & Co. is the payment-processing engine behind leading ecommerce and consumer-direct digital brands including Overstock.com, Ancestry.com, Gilt Groupe, CSN Stores, and Guthy-Renker.  Founded in 2001, the company’s customer-obsessed culture is committed to Voice of the Customer initiatives, including Net Promoter Score (NPS). Litle & Co won the 2010 Stevie® Award for eCommerce Customer Service and the 2011 Stevie® Award for product and service innovation for its tokenization solution Litle Vault.  To learn more about Litle & Co. visit http://www.litle.com, or call 1-800-548-5326 (1-800-LITLECO) or 978-275-6500.

Agloves® of Boulder, Colorado USA won Stevie Awards for Best New Product of the Year and Best New Company of the Year in the 2011 Stevie Awards for Women in Business. We asked the mother-and-daughter team behind this successful company how they came up with their innovative idea.  (All of the Stevie Awards competitions have new product awards categories - check out the categories in the Stevie Awards for Sales & Customer Service - final entry deadline of January 18 2012).

In February 2010, when Jennifer Spencer went to Washington D.C. to visit her daughter, Jean, it was extremely cold and the streets were lined with dirty snow. Jean, who was working as an intern for the Wall Street Journal, was using an iPhone to keep in touch with her office.  While walking along the street, Jean told her mother: “Mom, I am missing calls from my Editor.  When my phone rings, I have to find my phone in my bag, pull off my gloves with my teeth, and then shove them in my pocket in order to take the call.”  She added: “You have to invent gloves that work on touch screens!”

Jean was simply echoing the problem that smartphone and tablet users know only too well: regular gloves don’t work on touch screens. Fortunately for Jean, her mother is both an entrepreneur and a woman of great resourcefulness. The idea intrigued her.

How Do Touch Screens Work?

Jennifer began by studying how touch screens work. Contrary to popular belief, touch screens are not heat sensitive.  They are capacitive, meaning that the screens respond when tiny amounts of moisture, salts, and oils in the skin allow electrons to flow between you and your device. However, when something non-conductive comes between you and your device—such as an ordinary pair of gloves—the touch screen doesn’t respond and the device won’t work.

For Jennifer, the solution was obvious: Create a warm glove that would be able to conduct the body’s own bioelectricity to the capacitive touch screen.

A Warm—and Anti-Microbial—Solution

And so a new product was born: Agloves®. Ag is the symbol for silver on the periodic table and is the most conductive element. With Agloves, the body’s natural bioelectricity flows through the glove to your touch screen device and maintains near-perfect connection.

Agloves combine a snug, user-friendly design with tech-savvy functionality. The gloves deliver incredible accuracy and intuitive operation. Wearers can swipe, pinch, and pull their touch screens at the same speed they would with bare hands. An added bonus is that, in addition to being conductive, silver is a thermal regulator, making the gloves warmer than most knit gloves—and antimicrobial.

Beating the Competition

The next step was to commercialize the product. Circumventing the traditional brick and mortar retail strategy, Agloves launched its ecommerce website on September 29, 2010.

Working as a mother-daughter team, Jennifer and Jean used an innovative social media strategy to introduce their new product. While their new company was not able to afford television advertising, it needed to level the playing field when it came to competition from other computer accessory and glove companies. And that is exactly what Agloves did by its savvy use of social media.

Agloves received wide online media coverage. The gloves were acknowledged as one of CNET’s “Best of CES 2011” and among MSNBC’s “Top Winter Gadgets 2010.” PCMag included Agloves in its "Best Winter Gadget List 2011," and MacWorld gave Agloves four mice.  Other media coverage included Fox Business News, The New York Times, Yahoo News, AP, National Public Radio, and Gizmodo.com.

What’s Not to (Ag)Love?

By December 2010, Agloves touch screen gloves had sold in 43 countries and were selling at a rate of a pair a minute. Tech-savvy consumers around the globe are falling in love with Agloves.

About Jennifer and Jean Spencer

Jennifer Spencer is a creative thinker and entrepreneur who has been instrumental in myriad start-up companies and innovations over the last 20 years. Jennifer's marketing and business development strategies have provided successful solutions for her clients. Jennifer is president of Agloves.

Jean Spencer is VP of Communication. After receiving a bachelor’s degree in Journalism, Jean decided to take a leap from the world of newsprint into the world of online communications. Jean heads all things social, communicative, and networked for Agloves including media relations, PR, social media, and the company’s online presence.

About AGloves

Agloves® is a patent-pending winter touch screen glove company.  The Boulder, Colorado-based business launched September 29, 2010 and currently employs seven people.  Agloves was globally successful right from the start.  Within three months of launching the business, Agloves had sold roughly 60,000 pairs of gloves in 43 countries worldwide from their online store, www.Agloves.com.   Agloves is currently expanding into retail sales in the European Union.

What is your favorite inspirational new product idea story?

After more than 140,000 votes were cast in May and June by people across the U.S.A. in this year's People's Choice Stevie Awards for Favorite New Products, a feature of the annual American Business Awards, here are the winners of this year's crystal People's Choice Stevie Awards, announced at the 9th annual ABA awards banquet in New York on Monday evening:

Favorite New Computer Hardware Product: Zebra Technologies’ ‘RXi4’ Radio Frequency Identification Printer
Favorite New Computer Service: Premiere Global Services' iMeet®
Favorite New Computer Software - New Version: PetRays DICOM Sender 2.3.2
Favorite New Consumer Product: Reliv International's Reliv 24K
Favorite New Desktop/End-User Software Product: PetRays Accelerator
Favorite New Financial Service: www.AmberMcGown.com
Favorite New Health Product or Service: PetRays 30 Minute STAT Service
Favorite New Manufacturing Product: SYSPRO Inventory Optimization
Favorite New Media or Entertainment Product: USANA Health Sciences' Health and Freedom Solution DVD
Favorite New Server Software Product: Datacert Passport
Favorite New Service: PetRays Image Vault
Favorite New Smartphone: Apple iPhone 4
Favorite New Smartphone or Tablet App: Humana’s MyHumana Mobile App
Favorite New Software as a Service: Saba Software's Saba Live
Favorite New Tablet: Motorola Xoom
Favorite New Telecom Product or Service: Broadview’s OfficeSuite ACD

Congratulations to them all!

If you voted in this People's Choice Stevie Awards edition and would like to vote in the next one, note that your next opportunity will be in the People's Choice Stevie Awards for Favorite Companies, which will open for voting on July 27.

How did your favorite new product do in this year's voting?

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With this year's American Business Awards the third edition of the People's Choice Stevie Awards for Favorite New Products will take place.  This is a nationwide public vote in which the general public will get to choose their favorite products in a number of categories.

All new products and services that are nominated in the new product awards categories of The 2011 American Business Awards will automatically be included in public voting for the People's Choice Stevie Awards for Favorite Customer Service.  Entrants in these categories will receive tools to help them promote voting to their customers and other stakeholders. The entry deadline for the ABAs is March 31. Get your entry kit here.

Voting will open to the public on Friday, May 13 and close on Thursday, June 9.

More than 150,000 votes were cast in the 2010 edition of the People's Choice Stevie Awards for Favorite New Products, and the winners were honored at the ABA awards banquet in New York on June 21.  2010 People's Choice Stevie Awards for Favorite New Products winners were:

Favorite Consumer Product: Samsung’s G-Series External Hard Drives
Favorite Desktop/End-User or Server Software: SYSPRO 6.1 ERP Software
Favorite Entertainment or Media Product/Service: Dow Jones Media Relations Manager
Favorite Financial Product/Service: Chase Blueprint: A Revolution in Credit Card Management
Favorite New Product - Other: Delta Faucet Company's Proximity Sensing Technology commercial faucets
Favorite Service: PetRays 30 Minute STAT Service
Favorite Software - New Version: PetRays DICOM Sender 2.3.1
Favorite Software as a Service: Citrix Online's GoToTraining
Favorite Telecom Product or Service: Boost Mobile’s Monthly Unlimited No Contract Wireless Service

Who are your favorites for best new product in 2011?