The Stevie Awards for Sales & Customer Service recognize the achievements of contact center, customer service, business development and sales professionals worldwide. Entries for the 2017 competition are now being accepted.
October 19 is the early-bird entry deadline with discounted entry fees. The entry deadline is November 16, but late entries will be accepted through January 11 with payment of a late fee. Winners of the eleventh annual competition will be announced at a gala awards banquet on February 24 at Caesars Palace Hotel in Las Vegas.
Today we will highlight the Customer Service Department Awards categories.
In addition to the possibility of receiving a peer-reviewed honor in these categories, all nominated customer service departments that are chosen as Finalists also will be included in voting for the People's Choice Stevie Awards for Favorite Customer Service. Online voting will open to the public worldwide in mid-January and will continue through early February. We will provide Finalists in these categories with tools to help you encourage your fans, followers and customers to vote for you. The nominee with the most votes in each category will receive a special crystal People's Choice Stevie Award.
The customer service department categories recognize everyone who works formally in customer service in your organization, regardless of their role or location.
Information required for entries in these categories include:
(a) An essay of up to 650 words describing your customer service department’s accomplishments since July 1, 2015.
(b) Optional (but highly recommended), a collection of supporting files and web addresses that you may upload to our server to support your entry and provide more background information to the judges. At the very least you should provide a link to the organization's website.
- Customer Service Department of the Year – Airlines, Distribution & Transportation
- Customer Service Department of the Year – Computer Hardware
- Customer Service Department of the Year – Computer Software. This category is split into two separate categories:
a. At Organizations With Up to 100 Employees
b. At Organizations With 100 or More Employees - Customer Service Department of the Year – Computer Service
- Customer Service Department of the Year – Financial Services. This category is split into two separate categories:
a. At Organizations With Up to 100 Employees
b. At Organizations With 100 or More Employees - Customer Service Department of the Year – Healthcare, Pharmaceuticals, and Related Industries
- Customer Service Department of the Year – Leisure & Tourism
- Customer Service Department of the Year – Public Services & Education
- Customer Service Department of the Year – Retail
- Customer Service Department of the Year – Telecommunications
- Customer Service Department of the Year – All Other Industries
Past winners of the Customer Service Department awards include…
Customer Service Department of the Year - Airlines, Distribution & Transportation
GOLD STEVIE WINNER:
Delta Air Lines, Inc., Atlanta, GA USA: Delta Air Lines' Sales Support
Customer Service Department of the Year - Computer Hardware
GOLD STEVIE WINNER:
Service Express, Grand Rapids, MI USA: SEI's Exceptional Customer Service Experience
Customer Service Department of the Year - Computer Services
GOLD STEVIE WINNER:
Datapipe, Jersey City, NJ USA
Customer Service Department of the Year - Computer Software - Up to 100 Employees
GOLD STEVIE WINNER:
Druva Inc., Sunnyvale, CA USA
Customer Service Department of the Year - Computer Software - 100 or More Employees
GOLD STEVIE WINNER:
Jobvite, San Mateo, CA USA
...and more. See all 2016 Stevie Awards for Sales & Customer Service winners here.
