New Customer Service Success Categories in the Sales & Customer Service Awards

Posted by Maggie Gallagher on Tue, Dec 22, 2015 @ 03:00 PM

Does your organization do a great job of addressing customers concerns in a timely manner, but doesn’t have a formal customer service department? The 2016 (10th Annual) Stevie Awards for Sales & Customer Service has created a category group just for you – Customer Service Success.

These new categories have been designed to complement the longstanding Customer Service Department of the Year categories. Rather than focus on the performance of a named customer service department, the customer service success categories recognize customer service-related achievements across your entire company or organization. You choose the successes you wish to highlight.


The Stevie Awards for Sales & Customer Service are the top awards for customer service, contact center, business development, teams and professionals worldwide. All organizations are eligible to be nominated, in addition to the new products and services used by those professionals.

Complete details are available at


If your organization doesn't have a formal customer service function - if "everyone here works in customer service" is your motto - then these are the categories for you. If your organization has a formal customer service function, don't enter these categories - enter the Customer Service Department categories instead.

Information required for entries in these categories include:

(a) An essay of up to 650 words describing your organization's customer service-related accomplishments since July 1, 2014.

(b) Optional (but highly recommended), a collection of supporting files and web addresses that you may upload to our server to support your entry and provide more background information to the judges. At the very least you should provide a link to the organization's website.

  1. Customer Service Success - Business Service Industries
  2. Customer Service Success - Financial Service Industries
  3. Customer Service Success - Other Service Industries
  4. Customer Service Success - Technology Industries
  5. Customer Service Success - All Other Industries

Topics: best customer service, customer service awards, Stevie Awards for Sales & Customer Service, stevie awards for sales and customer service, Sales & Customer Service, favorite customer service, customer service success