Regalix AI-based Training Platform for Sales Reps Aids in Employee Success, ROI

Posted by Amanda Del Signore on Thu, Aug 03, 2023 @ 02:11 PM
Amanda Del Signore

2-2Regalix is a global leader partnering with companies on revenue operations, customer experience, and thought leadership. They are a growth-based enterprise that helps digital platforms drive growth from their mid-market and small/medium business (SMB) segments by handling the whole range of sales/growth lifecycle. 

For 10+ years across 16+ countries, Regalix has been driving revenue growth for digital platforms by selling their complex services to SMBs and assisting them in building their sales infrastructure, contributing to more than $10 billion in revenue for world-renowned brands.

They have helped over 150+ iconic Fortune 500 brands, including Google, Meta, Amazon, Apple, Cisco, and others, unlock opportunities and business possibilities at scale.

Highlighted Projects
For one client, Regalix enabled increased ad adoptions among its SMB markets and helped increase the business's revenue by 3.5X. They achieved this by implementing targeted marketing campaigns focused on the businesses' specific needs and pain points. 

This included creating tailored ad packages that offer more cost-effective solutions for smaller budgets and providing education and resources to the advertisers on the benefits of utilizing ads. Ultimately, the brand increased its overall revenue by 81% within two years, while the total cost of generating this revenue remained the same.

For another client from the F&B sector, they helped increase merchant adoption by 95%. They significantly increased the client's success in pre-sales activities by implementing targeted marketing campaigns that effectively reached their target audience.

Additionally, they streamlined the merchant signup process. In post-sales activities, they focused on providing onboarding support. Overall, these strategies increased the client’s merchant base with a conversion ratio of 51%, increased revenue by 88%, and improved customer satisfaction.

Ingredients to Success
Regalix’s secret to achieving success on a much higher level when compared to its competitors is due to its in-house AI-based platform designed to help train and assist sales reps in all aspects of call management, from initial training to ongoing skill development.

The platform streamlines the sales process and allows for end-to-end lifecycle management, resulting in a faster ramp-up time for new reps, a higher ROI, and an overall improvement in sales performance.

One of the key features of the platform is its comprehensive training modules. These modules cover all aspects of the sales call process, from basic selling techniques to advanced strategies for closing deals. The interactive and engaging modules make it easy for sales reps to learn and retain the information.

The platform offers AI-based pitch intelligence and a coaching feature. The coaching feature allows reps to boost their confidence with virtual pitch practice. This helps reps to improve their skills and techniques on the fly. In addition to training and coaching, the platform also helps to refine sales reps' skills. It tracks key performance metrics such as call duration, conversion rates, and win/loss ratios which managers can use to assess progress.

This AI-based platform provides a powerful toolset to help train and assist our sales reps, ensuring they have the necessary skills to succeed and providing feedback and guidance to help them improve their performance.

Regalix won a Bronze Stevie® Award for Account Management Team of the Year in the 2023 Stevie Awards for Sales & Customer Service.

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Topics: Steve Awards for Sales and Customer Service