The National Field Support division of TELUS Communications in Edmonton, Alberta, Canada, won the Gold Stevie for Support Department of the Year in the Support Awards categories of The 2013 International Business Awards.

(The 2014 International Business Awards is still accepting entries.  Review the entry kit here.)

According to Mark Klotz, Director of TELUS Communications’ National Field Support, winning a Stevie Award represented an international acknowledgement of his team’s formidable accomplishments, and has contributed to further success in three areas. “First, the team achieved an all-time high team-engagement score, 7% above the ‘best employer’ index that we benchmark ourselves against,” Mark reported.

“Secondly, it elevated our already amazing culture to a level where front-line agents are driving unprecedented levels of continuous improvement. Lastly, it greatly benefited our customers, because the hope of being recognized by the Stevie Awards for a second year in a row has driven my team’s desire to push the envelope on all our key metrics.”

Providing Technical Support
The TELUS National Field Support (NFS) department trains specialists that capture and resolve anomalies that prevent orders from automatically provisioning in the myriad of complex systems.  They repair these anomalies to meet the customer needs prior to their due date.

These specialists also provide technical support to field technicians by aiding the installation and repair of TELUS products and services for consumer and small business markets in a timely and responsive manner.

The Pressures of Constant Change

Communications service providers are under continual pressure to optimize operational costs, gain agility, and offer superior services to customers. The business of providing voice, data, and TV services requires specialized skills on advanced provisioning systems in order to provide customers with the best possible service in a highly competitive telecommunications industry.

Making Life Simpler for the Customer
The constant evolution of technologies also puts pressure on the team to proactively evolve their skill sets. This evolution has enabled NFS to remain the support team of choice.

We asked Mark what changes in technology he thought would most affect telecommunications customers in the future.

“I see the integration of services, applications, and content as one of the biggest changes coming down the pike,” Mark observed. “This will allow customers to take advantage of more flexible and personalized services and will make their lives simpler than ever before.”

Driving Continuous Improvement

Setting extremely high standards has enabled the National Field Support Department to answer 91% of customer calls within 20 seconds with an average speed of 15 seconds. All calls are directed to a live agent, and 99.6% of all proactively resolved orders meet the service level agreements, demonstrating the TELUS commitment to the customer. Any orders not meeting the level required are handled in real-time by an agent to maintain customer commitment.

As Mark puts it: “The high quality training, the 365-days/year availability, the stringent service level agreements, and the ‘no phone call goes to voice mail’ policy have made the NFS team into a premier support team.”

Enhancing the Customer Experience
Mark reports that his team continues to challenge the status quo and bring forward innovative ideas to help enhance the customer experience. Says Mark: “Despite the unremitting evolution of technologies and processes, the team continues to deliver high levels of success.”

Staying Organized
Mark’s favorite business app is Evernote. “It helps me stay organized using ‘notebooks’, which can include images, photos, and notes,” he told us. “I can seamlessly sync Evernote on my Windows, iOS, and Android devices. There are also several other useful apps that integrate easily into Evernote.”

Inspired By Change

Mark is excited about the future. “The constant pace of change and emergence of new technologies inspires me every day,” he told us. “With that change comes the challenge to constantly prepare and anticipate methods and processes to integrate new technologies with existing ones while making it seamless and transparent for our customers.”

About Mark Klotz:
Mark Klotz has led the National Field Support team through the optimization of office locations and the implementation and integration of the outsourced portion of the team. He is the department’s biggest advocate of change and has instilled within his leadership team a culture of constant evolution.  His thought-provoking challenges continue to raise the bar for the department. Mark brings to the team experience from Information Services, and from Consumer and Business Marketing, Marketing Communications, Channel Management, Strategic Planning, Sales Incentive Management, and Call Center Operations.

About TELUS:
TELUS is Canada’s fastest-growing national telecommunications company, with $11.4 billion of annual revenue and 13.3 million customer connections. In support of its philosophy to “give where we live,” TELUS, its team members, and its retirees have contributed more than $350 million to charitable and not-for-profit organizations and volunteered 5.4 million hours of service to local communities since 2000. TELUS was honored to be named the most outstanding philanthropic corporation globally for 2010 by the Association of Fundraising Professionals, becoming the first Canadian company to receive this prestigious international recognition.

We've just published a 6-minute film featuring an overview of the Stevie® Awards, the host of the world's premier business awards programs, and interviews with Stevie Award winners.  

Watch the video here. 

The film provides an overview of all six Stevie Awards programs.

• The International Business Awards
• The Stevie Awards for Women in Business
• The Asia-Pacific Stevie Awards
• The American Business Awards
• The Stevie Awards for Sales and Customer Service
• The German Stevie Awards

The entry deadline for The International Business Awards is May 14. Now in their 11th year, the IBAs typically receive nominations from organizations in more than 50 nations and territories. The IBAs are the world's only completely international business awards competition. All organizations and individuals worldwide are eligible to submit entries.

The International Business Awards recognize achievement in every facet of the workplace -- from annual report awards, app awards, company/organization awards, customer service awards, human resources awards, information technology awards, marketing awards, and more. See all of the awards categories here.

The Stevie Awards for Women in Business, the world’s top honors for women entrepreneurs, executives, employees, and the organizations they run, will begin accepting entries Monday, May 19. Enter before July 24 for discounted entry fees.

Have questions regarding The Stevie Awards? Don't hesitate to contact us by email or at
+ 1 703-547-8389.

Rosaline Raj is the founding principal of Creative Chaos Communications, a boutique agency in Silicon Valley that helps brands discover, create, optimize and share high quality multimedia content.  Raj first became a Stevie Awards judge in 2012. She now works to create engaging social media content and conversations for the six world-recognized Stevie Award programs. We asked Rosaline to share her insights and experience in judging the Stevie Awards.

Find out more on how to become a judge for the International Business Awards, the world’s premier business awards program, here.

Beyond Inspiration

Rosaline tells us that she first started judging entries for the Stevie Awards  purely for inspiration and to see how big brands and agencies were achieving success amidst the ever-changing communications landscape.  She very quickly learned that this was beyond inspiration. “Judging the awards became a dynamic professional development tool for me. This was the best way for me to gain deep insight into a campaign, project or event from top companies across the world.”

The Content Perspective

We asked Rosaline what role content plays in the entries. “To win an award, not only does the strategy need to be exemplary, but the content needs to break through the chaos. That doesn’t mean creating content for the sake of content. But instead creating high-quality content that is strategic, audience-focused, optimized and has measurable results. The impressive content in the entries - from both big and small brands – have helped build trust and drive awareness, differentiation and preference for their businesses.”

Extraordinary Teams

A winning entry shows how a team’s efforts have positively impacted a business. “I enjoy the stories that illustrate how a great leader creates the vision, builds an extraordinary team and empowers them to deliver exceptional results to their customers. Strong employees definitely build a strong business and it is exciting to see how companies build a successful brand from the inside out.”

Leveling Up the Playing Field

The Stevie Awards programs attracts everyone from the most influential brands to small businesses and non-profit organizations. Time, budget and talent are huge challenges for everyone. “I was particularly impressed with the level of creativity and amazing results from smaller businesses. I loved seeing their ingenuity in overdrive. I think the Stevie Awards level up the playing field and honors remarkable work regardless of company size and budget.”

On Judging Entries

We asked Rosaline on how she judges the entries. “Strategy and results weigh heavily. But I also look at the level of creativity and that extra “something” that takes an entry from great to outstanding.”

The Perks

Judging any awards competition is time-consuming but there are a ton of benefits.  “By judging the Stevie Awards, I have been able to break free from my “comfort zone,” weigh in on the strengths and weaknesses of a variety of projects, benchmark my work against renowned brands in the industry and gain validation that I am on the right track.”

About Rosaline Raj

Rosaline Raj is the founding principal of Creative Chaos Communications and has over 15 years of integrated experience spanning marketing, public relations, employee communications and journalism. She is the editor-in-chief of Contentology, the Creative Chaos monthly publication on all things content and how to grow your business with it. She’s a former board member of the International Association of Business Communicators (IABC-Silicon Valley) where her work was honored with a Chapter Management Award (2013). She writes a column for the chapter’s monthly publication, The Communicator, which reaches 500 targeted communicators in the San Francisco Bay Area.  

Previously, she worked for Spansion, a global flash memory company in the automotive, industrial, consumer and communications markets. She was recognized in 2010 with the Vice President Spotlight Award.

She holds a bachelor’s degree in journalism with a minor in politics from San Jose State University.

About Creative Chaos Communications

Creative Chaos Communications is a boutique agency in Silicon Valley that helps brands discover, create, optimize and share high quality multimedia content.  We believe that a holistic approach to communications drives customer value, business growth and leadership. We believe in giving, sharing and teaching to empower entire communities and work with local non-profits to advance their work.  www.creativechaosgroup.com

Globe Telecom in Manila, the Philippines won a Gold Stevie® Award for New Product or Service Introduction of the Year in the marketing awards categories of The 2013 International Business Awards, the world’s only international, all-encompassing business awards program. (Entries to The 2014 International Business Awards and the Asia-Pacific Stevie Awards are now being accepted.)

GCASH is a mobile money service of G-Xchange, Inc. a wholly owned subsidiary of Globe Telecom, one of the leading telecommunications companies in the Philippines. It allows subscribers to convert their money to GCASH (stored automatically in the subscriber’s “GCASH wallet”) and use this to purchase airtime load, send money, and pay their bills—all at the speed of a text message.

Operating as an innovative mobile money service in the Philippines, a traditional, third world nation, is very challenging. To illustrate, a good 80% of Filipinos transact in cash and only 20% actually venture into the convenience of credit and debit cards - for safety (less exposure to fraud), and because Filipinos shun the thought of being in debt.

We asked Paolo Baltao, president of G-Xchange, Inc., what he saw as the biggest challenges to online shopping in The Philippines in 2014.

“Only a small percentage of Filipinos own credit cards which can be used for online shopping,” said Baltao, “while those who do are hindered from shopping from foreign websites (i) because of the hassles and fees required when the package reaches Philippine grounds; and (ii) because not all foreign merchants ship internationally.”

Continued Baltao: “We developed GCASH American Express Virtual Pay to respond to the growing customer preference for online shopping and e-commerce, and to ensure that the product will guarantee security, convenience, and the promise of package delivery straight to the Philippine doorstep.”

Meeting the Challenge

“As GCASH goes deeper into the world of payments, it is constantly faced with the challenge of innovating to fit the consumer’s ever-changing lifestyle,” added Balata. “Winning the Stevie® Award in 2013 provided international recognition of GCASH as one of the world’s best when it comes to product and service innovation. It also strengthened the value proposition of GCASH as the leading mobile money service in the Philippines.”

“We are elated with the global recognition that winning the Stevie® Award has given the brand,” concluded Baltao. “Not only does it add value to our innovation: it also serves as an inspiration to continue to innovate.”

Asia-Pacific Stevie Awards

Baltao is exited by the prospect of the upcoming Asia-Pacific Stevie® Awards. “Given the growing number of excellent businesses in the Asia-Pacific region, the Asia-Pacific Stevie® Awards couldn’t have come at a better time,” he said. “These Awards will provide an opportunity for more Asia-Pacific players to gain recognition for superb business practices and innovative services.”

Innovation and Security

GCASH American Express® (GCASH Amex) Virtual Pay gives subscribers a virtual account linked to their GCASH wallets. The first of its kind, GCASH Amex Virtual Pay introduces a secure way of shopping from sites that accept American Express as a mode of payment. All subscribers are automatically assigned an American Express card bin linked to the subscriber’s GCASH wallet, and a security code, which they can change anytime for security. As an additional account safety measure, an SMS is sent for every successful transaction made using the service. This way, subscribers are alerted when someone tries to use their accounts.

End-to-End Shopping Experience

Having assured Filipinos that the service is secure, G-Xchange proceeded with developing an end-to-end shopping experience tailored for the Philippine market. A partnership with a reliable freight forwarding company was formed: My Shopping Box (MSB) issued personalized U.S. addresses to all subscribers, enabling Filipinos to have foreign packages delivered straight to their doorsteps at affordable rates.

The Filipino proclivity towards U.S. goods had been dampened somewhat by the extra steps (and fees) they needed to take in order to receive their foreign purchases. Now, MSB settles local duties and delivers the packages that could otherwise only have been acquired by waiting for big brown boxes packed lovingly by any of the 9.5 million overseas Filipino workers—or by purchasing it locally for three times its value.

Outstanding Performance

To date, GCASH Amex Virtual Pay has performed outstandingly and achieved the following results in the first year of its launch:

-        Grew its subscriber base over 200 times in the span of 6 months from 895 subscribers in October 2012, to 195,560 subscribers in April 2013;

-        Enjoyed a 180% increase in the subscriber’s average daily transaction count;

-        100% positive feedback on social networking sites—a first-ever for Globe Telecom in 2012;

-        Second highest ROI contributor to total Globe Telecom’s publicity efforts in 2012.

While still conducting its operations in a conservative local environment, GCASH Amex Virtual Pay is slowly gaining a bigger reach over its market because of the relevance of the service in addressing local concerns. It is, after all, a service built for Filipinos, by Filipinos. Through this, Globe Telecom is able to bridge another gap and connect its subscribers not only to each other, but also to the rest of the world.

Future Innovation

Concludes Baltao: “Seeing the Philippines adapt more and more to technological advancements, especially in the mobile money industry inspires me to constantly offer newer product and service innovations that will all work towards creating a wonderful world for our consumers.

About Paolo Baltao

Paolo Baltao is the President of G-Xchange, Inc. (GXI), a wholly owned subsidiary of Globe Telecom. GXI pioneered a cardless and cashless mobile commerce service called GCASH. Launched in the Philippines in October 2004, GCASH has over 1 million subscribers today.

Before he became President, Paolo held several positions in GXI, including International Remittance & Banking Business Development Head, Financial and Government Services Segment Head, and OFW & Money Remittance Segment Head. He was responsible for the formulation of the product strategy, management of product portfolio, creation and implementation of business strategies, and acquisition of international and domestic partners.

Prior to working for GXI, Paolo had 13 years of experience in product management and business development in the pharmaceutical, banking and remittance, and telecommunications industries.

About Globe Telecom

Globe Telecom is a leading full service telecommunications company in the Philippines, serving the needs of consumers and businesses across an entire suite of products and services including mobile, fixed, broadband, data connections, internet and managed services.  Its principals are Ayala Corporation and SingTel who are acknowledged industry leaders in the country and in the region. For more information, visit www.globe.com.ph.  Follow us on Twitter: http://twitter.com/talk2Globe and Facebook: http://facebook.com/GlobePH.

We've just published a new video entitled" How to Enter The 2014 International Business Awards.  Watch it here.

The International Business Awards are the world's premier business awards program.  Now in their 11th year, the IBAs typically receive nominations from organizations in more than 50 nations and territories. 

All individuals and organizations worldwide -- public and private, for-profit and non-profit, large and small -- may submit nominations to the IBAs, recognized as the world's top honors in business and the only completely international business awards competition.

The International Business Awards recognize achievement in every facet of the workplace. Stevie® Award trophies will be conferred upon top-scoring nominations in each category, to be determined by the ratings of more than 200 professionals around the world, acting as judges..

The IBAs feature a wide range of categories to recognize achievement in every aspect of the workplace, including

• Customer Service Awards
• Company/Organization Awards
• Creative Awards
• Human Resources Awards
• Information Technology Awards
• Management Awards
• Marketing Awards Categories
• New Product Awards
• Corporate Communications, IR, and PR Awards
• Support Awards 
• Web Site Awards, Smartphone and Tablet App, and other media awards

See the full list of International Business Awards categories.

In slightly more than four minutes the new video illustrates

• How to get the entry kit
• How to review and select categories
• How to prepare and submit entries through the IBA website

The early-bird entry deadline for The 2014 International Business Awards is April 16.  See the complete IBA calendar here.

The 2014 (11th Annual) International Business Awards, the world's premier business awards competition, is accepting entries.

Get your entry kit here.

All individuals and organizations worldwide -- public and private, for-profit and non-profit, large and small -- may submit nominations to the IBAs, recognized as the world's top honors in business and the only completely international business awards competition.

The International Business Awards recognize achievement in every facet of the workplace. Stevie® Award trophies will be conferred upon top-scoring nominations in each category, to be determined by the ratings of more than 200 professionals around the world, acting as judges..

The IBAs feature a wide range of categories to recognize achievement in every aspect of the workplace, including

• Customer Service Awards
• Company/Organization Awards
• Creative Awards
• Human Resources Awards
• Information Technology Awards
• Management Awards
• Marketing Awards Categories
• New Product Awards
• Corporate Communications, IR, and PR Awards
• Support Awards 
• Web Site Awards, Smartphone and Tablet App, and other media awards

See the full list of International Business Awards categories.

Nominations should cite achievements since 1 January 2013. There is no eligibility timeframe for app and web site entries - it does not matter when they were first published.

The early-bird entry deadline, with discounted entry fees, is 16 April. The entry deadline is 14 May, but late entries will be accepted through 11 June with payment of a late fee. Entry details are available at www.stevieawards.com/iba.

Results will be announced on 13 August and 2014 honorees will be celebrated at the 11th annual awards banquet in October in Paris, France.  

Do not hesitate to contact us with your questions about how to participate in The 2014 International Business Awards.

The Stevie Awards, the world's premier business awards programs, have just published a brochure about our 2014 sponsorship opportunities.

READ THE BROCHURE HERE

The brochure outlines the opportunities associated with our six awards programs in 2014, including two new programs - the Asia-Pacific Stevie Awards and the forthcoming German Stevie Awards.

Among the benefits that are available through Stevie Awards sponsorships are:

• The ability to submit an unlimited number of entries to the sponsored program without having to pay entry fees. This benefit can be extended to sponsors’ clients as well

• The right to name and confer one or more honorary Stevie Awards upon your customers

• A full-page ad in the official program of the event

• Up to 100,000 banner ad impressions on the sponsored program’s web site and in the weekly Stevie Awards Update e-newsletter

• Tickets for the sponsored awards banquet

• At least 10 minutes of stage time to present awards at the sponsored event

• Logo identification in all photographs and video clips of the sponsored event

• Hospitality and display privileges, before, during, and/or after the sponsored event

• Editorial coverage, in the form of an interview or profile, in the Stevie Awards blog and e-newsletter

We welcome the opportunity to customize sponsorship benefits to suit your needs.  Contact Stevie Awards president Michael Gallagher for details.

We've published the Gold Stevie Award-winning entries in The 2013 (10th Annual) International Business Awards, the world's premier business awards competition.

READ THEM HERE

Now you can read the full-text of the entries that nearly 300 judges around the world deemed to be the best in their categories.  They are a treasure trove of case studies about how organizations of all types around the world are innovating, growing, or operating at peak performance.  (If you plan to enter the IBAs in 2014 - entries open in late January, join the mailing list for the entry kit - they are great examples of entries that the judges scored highly.)

Here are some examples of the great stories of achievement you'll find among the 2013 IBA Gold Stevie Award winners:

• Finland's Rovio Entertainment, the people who addicted you to Angry Birds, the winners for Company of the Year in Media & Entertainment
  
  
• The impressive and innovative management team of Best Doctors, Inc., winners of a Gold Stevie for Management Team of the Year
  
  
• Globe Telecom of the Philippine's highly effective marketing campaign, a Gold Stevie winner in the marketing awards categories
  
  
• A groundbreaking technology by Spain's Jofemar, incorporated into their Gold Stevie-winning new product awards nomination
  
  
• The impressive entry in the HR awards categories by India's Hindustan Petroleum Corporation, a Gold Stevie winner for Human Resources Department of the Year
  
  
• The sparkling website of Korea's Hyundai Motor Company, Gold Stevie winner in the website awards categories.

What will you learn from reading Stevie Award winning entries?

1. You'll develop a sense of the types of entries that judges score highly

2. That Stevie Award-winning entries are compelling and well-written

3. That they aren't always about world-shaking or industry-changing innovations

4. If you win a Stevie Award you'll be in very prestigious company!

Join the mailing list now for The 2014 International Business Awards and you'll receive the entry kit by email as soon as it's issued in January.

We're expecting more than 300 executives from organizations in more than 25 nations to attend The 10th Annual International Business Awards banquet at the W Hotel in Barcelona, Spain on October 14. Tickets are still available.

The IBAs are the world's premier business awards program, with categories to recognize the achievements of professionals in every facet of the workplace.  Gold, Silver and Bronze Stevie® Awards will be conferred.  The IBAs feature categories for management awards, marketing awards, overall business excellence, customer service awards, HR awards, IT awards, PR awards, app and website awards, new product awards, and more.

Our guest room block at the W Hotel in Barcelona has sold out.  Any rooms still available at the W for the night of the 14th and adjacent nights will be at market rates.  There are plenty of other fine hotels in Barcelona within a short taxi ride of the W. Among them are the AC Hotel Barcelona Forum and the Hotel Arts Barcelona. See this article for a list of other hotels in the area.

Here's the list of organizations that have already booked their places for The 2013 International Business Awards:

Abu Dhabi Police GHQ Abu Dhabi United Arab Emirates
Accenture Chicago IL USA
ADCO  Abu Dhabi United Arab Emirates
ADTRAN Inc. Huntsville AL USA
AECOM New York NY USA
Ajman Police GHQ Ajman United Arab Emirates
Akbank TAS Istanbul Turkey
ASDA'A Burson-Marsteller Dubai United Arab Emirates
AstraZeneca Middle East & Africa
Astro Malaysia Holdings Bhd (Astro) Kuala Lumpur Malaysia
AVL Emission Test Systems GmbH Neuss Germany
AYGAZ Istanbul Turkey
Bahrain National Gas Company Manama Bahrain
Bakkavor Group Ltd Spalding Lincolnshire United Kingdom
Best Doctors Inc. Boston MA
CallidusCloud Pleasanton CA USA
CEZ Bulgaria EAD Sofia
Cisco Systems Inc. San Jose CA U.S.A.
Coca-Cola HBC Croatia Zagreb Croatia
Codan Insurance Copenhagen Denmark
Creative Virtual Ltd London United Kingdom
Daimler AG Stuttgart Germany
DANI Communications Seoul South Korea
Dell Bratislava Slovakia
Diamantis Masoutis S.A. Thessaloniki Greece
ECIJA Abogados Madrid Spain
Everything Everywhere London United Kingdom
Firmex Toronto ON Canada
Forests to Protect Lives Tohoku Association Miyagi Japan
Freelancer.com Sydney Australia
Garden Centre Dhaka Bangladesh
GDC Technology Limited Hong Kong
GeiserMaclang Marketing Communications Manila Philippines
GINGERS s.r.o. Bratislava Slovakia
GLOBAL EVENTS ID Corporation SL Madrid Spain
Global Leaders in Law Beaconsfield United Kingdom
Goyang City South Korea
GreenBulb PR Inc Metro Manila Philippines
GUBRETAS Istanbul Turkey
HANAROADCOM Seoul South Korea
Hanwoo Board Seoul South Korea
Heaven by Deborah Mitchell Shifnal Shropshire United Kingdom
Home Retail Group - Contact Centre (Model Office) Warfield United Kingdom
Hutchison Telecommunications (Hong Kong) Limited
Hzo Inc. Draper UT USA
Implix sp. z o.o. Gdansk Poland
Inovex Inc. Oakville ON Canada
inspiria event service GmbH Salzburg Austria
International Armoring Corporation Centerville UT USA
Jeju Free International City Development Center Jeju City South Korea
Jeju Special Self-Governing Provincial Council Jeju City South Korea
KEPCO Nuclear Fuel Company Seoul South Korea
Koç Holding Istanbul Turkey
Korea Institute of Ocean Science & Technology Seoul South Korea
Korea Marine Environment Management Corporation Seoul South Korea
Korea Southern Power Co., Ltd Seoul South Korea
Korea Transportation Safety Authority Seoul South Korea
KOROAD Seoul South Korea
KW Digital Stockholm Sweden
LLORENTE & CUENCA Madrid Spain
Maras Group Adelaide Australia
Marketing Services Press Agency  Siegburg Germany
M-CAT Enterprises LLC Austin TX USA
McCain Foods London United Kingdom
Mediafon Vilnius Lithuania
Mercedes-Benz Istanbul Turkey
MetaMoJi Corporation Tokyo Japan
Ministry of the Environment and Water Resources of Singapore
Nu Skin Enterprises (China Hong Kong Taiwan)
Nunwood London United Kingdom
Ooredoo  Doha Qatar
OPET Istanbul Turkey
other London United Kingdom
OTTOGI Corporation Seoul South Korea
Partner of Promotion Sp. z o.o. Warsaw Poland
promio.net GmbH Bonn Germany
PT Adaro Energy Tbk Jakarta Indonesia
PT Bank Permata Tbk. Jakarta Indonesia
Quality Systems Inc. Irvine CA USA
Reading Room Singapore
REN Lisboa Portugal
Riverbed Technology Reston VA USA
RTR Rete Rinnovabile Rome Italy
Ryan LLC Dallas TX USA
Salalah Free Zone Company Dhofar Oman
SAS Paradise Rescued Cardan Bordeaux France
Seznam.cz Prague Czech Republic
Shell & Turcas Petrol A.S. Turkey
Siemens AG Healthcare Sector Erlangen Germany
Smart Cookie Guildford United Kingdom
SmartSite LLC La Plata USA
SNAS - DHL Express Kingdom of Saudi Arabia
Strategic Public Relations Group Hong Kong
SUNGWOOADCOM Seoul South Korea
Telecom Development Company Afghanistan LTD [Roshan] Kabul Afghanistan
TELUS Burnaby BC Canada
TELUS Communications Edmonton AB Canada
The General Directorate of Residence and Foreigners Affairs Ras Al Khaimah United Arab Emirates
The Korea Occupational Safety and Health Agency Seoul South Korea
The Korea Student Aid Foundation Seoul South Korea
Tmob Mobile Technology Istanbul Turkey
Torres y Carrera Consultores de Comunicación SL Madrid Spain
TRACCS Dubai United Arab Emirates
translate plus London England
TTNET Istanbul Turkey
Türk Ekonomi Bankasi AS Istanbul Turkey
Türkiye Is Bankasi A.S. Istanbul Turkey
Unilever Domestos Turkey
Uskudar Municipality Istanbul Turkey
Verne Global Falls Church VA USA
Virtusa Corporation Westborough MA USA
Weber Shandwick London United Kingdom
WebTalk and Live Warsaw Poland
Zyncro Tech Barcelona Spain

Join them in Barcelona on October 14 - reserve your tickets now!

Top Overall Winners in The 2013 International Business Awards to Receive Grand Stevie Awards in Barcelona on 14 October.

The Stevie® Awards have announced the winners of the Best of the IBA Awards in The 2013 (10th Annual) International Business Awards, the world’s premier business awards competition. This new addition to the IBAs' repertory of awards includes five best-of-competition prizes that are awarded to the organizations that submitted the best body of work to the competition, in their own name or in the names of one or more clients. 

The International Business Awards honor an all-inclusive spectrum of business people and organizations -- from non-profits, emerging start-ups, major public companies and government agencies, to corner-office executives, product developers, marketers and web development teams. This year’s IBAs received more than 3,300 entries from organizations in more than 50 nations and territories.

Nominees in The 2013 International Business Awards were not able to apply for the Best of the IBA Awards directly.  Winners were determined by a points system based on the total number of awards won in the IBAs, with a Gold Stevie Award win counting for 3 points, each Silver Stevie Award for 2 points, and each Bronze Stevie win counting for 1.5 points. This year’s Gold, Silver and Bronze Stevie Award winners in The International Business Awards were announced on August 14.

The winners of the Best of the IBA Awards will be presented with the new Grand Stevie Award trophy at The 10th Annual International Business Awards banquet at the W Hotel in Barcelona, Spain on October 14.  The winners are:

Organization of the Year: Accenture, Chicago, IL USA.  With 29.5 total points, Accenture is the most honored organization in the 2012 IBAs.

Public Relations Agency of the Year: Burson-Marsteller.  Burson-Marsteller offices around the world won a total of 26 points for nominations in their own name or in the names of their clients.

Marketing Agency of the Year: Plasenta Conversation Agency, Istanbul, Turkey.  Plasenta earned 28.5 points, tops among all marketing services agencies in this year's IBAs.

Interactive Services Agency of the Year: Reading Room, Singapore.  With 17.5 points, Reading Room is the most honored of this year's field of interactive agency contestants.

Top 10: After the winners of the above prizes, the following individual entrants earned the most award points in the 2013 IBAs:

1. Quality Systems, Inc., Irvine, CA USA (24.5 points)
2. Jack Morton Worldwide, USA and United Kingdom (23)
3. LLORENTE & CUENCA, Madrid, Spain (21.5)
4. Maras Group, Adelaide, Australia (20)
5. Strategic Public Relations Group, Hong Kong (18.5)
6. MWW, East Rutherford, NJ USA (17.5)
7. Nu Skin Enterprises (China, Hong Kong, Taiwan) (17.5)
8. Finansbank A.S., Istanbul, Turkey (17)
9. Save Your Numbers, Barcelona, Spain (17)
10. CallidusCloud, Pleasanton, CA USA (16)

Best of the IBA winners will also be granted the exclusive right to use a unique Best of the 2013 IBAs logo.

More than 250 executives worldwide participated in the judging process to determine this year’s Gold, Silver and Bronze Stevie Award winners.

For a complete list of Stevie Award winners in The 2013 International Business Awards in all categories visit www.StevieAwards.com/IBA.

About the Stevie® Awards

Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service.  A fifth program, the Asia-Pacific Stevie Awards, will open for entries next month.  Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.  Learn more about the Stevie Awards at www.StevieAwards.com, and follow the Stevie Awards on Twitter @TheStevieAwards.