How to Enter the Stevie Awards for Sales & Customer Service

Posted by Michelle Rutkowski on Mon, Sep 23, 2013 @ 04:01 PM

We've published a short video about how to enter the 2014 Stevie Awards for Sales & Customer Service

The Stevie Awards for Sales & Customer Service are the world's top customer service awards, sales awards, and contact center awards. There are even new product awards categories and categories to recognize the achievements of solution providers.

This quick informational video plus an entry kit are all any company needs to know to be able to submit entries.  The Stevie Awards are the world's premier business awards.

SASCS LogoThere are dozens of categories to recognize the achievement of individuals, entire departments and teams, as well as new products used by customer service and sales professionals, and the achievements of solution providers to these professionals.

The competition is judged each year by several hundred professionals around the world.  The sponsors are providers of products and services to sales, contact center, and customer service professionals.

The early-bird deadline is October 9.  Get your entry kit, and enter today.

Topics: customer service awards, business awards, stevie awards, sales awards, excellent customer service, contact center awards, customer service excellence

Read the Gold Stevie® Award-winning Entries From the 2013 Sales & Customer Service Awards

Posted by Liz Dean on Fri, Apr 12, 2013 @ 11:05 AM

We're pleased to share that the full-text of the Gold Stevie® Award-winning entries in the 2013 Stevie® Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals, is now published online. (Entries for the 2014 edition of the customer service awards, contact center awards, and sales awards will open in July. You can join the mailing list here and the entry kit will be sent to you by email when entries open.)

We encourage you to read the 2013 Gold winning entries for three reasons:

  1. Stevie Awards for Sales & Customer ServiceRead inspiring successful business stories.  
    Learn how other companies and individuals are achieving success and confronting challenges.

  2. Review past winners' entries to help you make the most out of your submissions.
    The full-text of business award winning entries are great models for how you should write your entries. The Stevie Awards for Sales & Customer Service feature more than 125 sales awards, customer service awards, and call center awards categories honoring sales excellence and best customer service practices for individuals, teams, and departments, plus categories for products and service and solution providers.

  3. Get an inside look of successful companies and individuals from across the world.
    All individuals and organizations worldwide are eligible to submit nominations – public and private, for-profit and non-profit, large and small. Find out how these award winning companies are achieving success.

The 2013 Stevie Awards winners were announced at our annual awards gala at the Paris Hotel in Las Vegas, NV, on Monday February 25.  Learn about the event and read all Gold winning entries here.

Leave us a comment and let us know what you think about the entries submitted in 2013.

Topics: sales excellence, best customer service, customer service awards, business awards, Stevie Awards for Sales & Customer Service, call center awards, sales awards

Watch Video of the 2013 Stevie® Awards for Sales & Customer Service

Posted by Liz Dean on Tue, Mar 12, 2013 @ 12:19 PM

We are pleased to announce that videos clips of the 2013 (7th annual) Stevie® Awards for Sales & Customer Service, the world’s leading sales awards, customer service awards, and contact center awards program are now available to view on YouTube.

Watch the 2013 Stevie Awards for Sales & Customer Service awards presentations here.

More than 360 entrepreneurs, executives, and their guests from around the world attended the business awards banquet on Monday, February 25th at the Paris Hotel and Casino in Las Vegas, Nevada. Our 2013 sales award & customer service award video clips showcase business award acceptance speeches made by individuals and organizations from around the world, including:

Ajman Police G.H.Q., Winner of the Bronze Stevie Award for Customer Service Department of the Year
Traveling from the United Arab Emirates, Ajman Police Brigadier thanks the judges and the Stevie Awards. 

Alice Sesay, Winner of the Gold Stevie Award for Contact Center Leader of the Year
Alice graciously accepts her Gold Stevie Award and thanks her leadership team. Alice also accepted the Gold Stevie Award for Capital One Bank for Customer Service Team of the Year.

FreshBooks, Winner of the Gold Stevie Award for Front-Line Customer Service Team of the Year
FreshBook's enthusiastic team accepts the Gold Stevie Award, keeping the awards show lively and the audience entertained.

Livius Gonzalez, Winner of the Gold Stevie Award for Front-Line Customer Service Professional of the Year
Livius humbly accepts his award, thanking his company, managers, colleagues, and teammates.

Time Warner Cable, Winner of the Gold Stevie Award for Back Office Customer Service Team of the Year
TWC's Eric Burton accepts the award on behalf of his company, highlighting the success of his team and his team leader.

Want to see more from the sales and customer service awards celebration? Download the awards gala program, view photos from the event, and watch all acceptance speeches.

Topics: customer service awards, business awards, corporate awards, business award, Stevie Awards for Sales & Customer Service, sales awards, contact center awards, YouTube

Top 10 Award Winners Announced for Sales & Customer Service Stevies

Posted by Michael Gallagher on Tue, Feb 26, 2013 @ 11:01 AM

A new addition to the Stevie® Awards for Sales & Customer Service's repertory of awards in 2013 are the 10 Top Awards, ten best-of-competition prizes that are awarded to the organizations that submit the best body of work to the competition, in their own name or in the names of one or more clients.  

Stevies 2013These awards cannot be applied for directly.  Winners are determined by a points system based on the total number of awards won in the Stevie Awards for Sales & Customer Service, with a Gold Stevie win counting for 3 points, a Silver Stevie for 2 points, and a Bronze Stevie counting for 1.5. 

The top ten overall point winners are awarded the exclusive right to use a unique 2013 Top 10 logo designed especially for them.

Stevie Award winners in the 2013 Stevie Awards for Sales & Customer Service were announced on February 25, and the Top 10 Award winners for 2013 are:

10. DHL (13)

9. L-Com, Inc. (13.5)

8. VIZIO (14)

7. Sundance Vacations (14)

6. Delta Air Lines (15)

5. Richardson (17.5)

4. OppenheimerFunds (19.5)

3. Marriott (23)

2. EE (24.5)

1. John Hancock (34.5)

Topics: best customer service, customer service awards, stevie awards, sales awards, customer service excellence, top 10

Stevie® Awards for Sales & Customer Service Winners Announced

Posted by Michael Gallagher on Tue, Feb 26, 2013 @ 09:43 AM
Delta Air Lines, Marriott, OppenheimerFunds, VIZIO Are Among Gold Stevie Winners 

LAS VEGAS, NV – February 26, 2013 – Winners in the Seventh Annual Stevie Awards for Sales & Customer Service, an international competition recognizing excellence in disciplines that are vital to business success, were unveiled last night at a gala ceremony in Las Vegas, Nevada.

Delta Air Lines and CubeSmart won three Gold Stevie Awards each, more than any other organization in the competition. Winners of two Gold Stevie Awards are AllClear ID, Capital One Bank, the United Kingdom’s EE, John Hancock Signature Services, Kohl’s Department Stores, Marsh U.S. Consumer, OppenheimerFunds, PetRays, Richardson, VIZIO, and VMware. 

SASCS13 ProgramA complete list of all Gold, Silver and Bronze Stevie Awards by category is available at www.StevieAwards.com/Sales

Winners in the fourth annual People’s Choice Stevie® Awards for Favorite Customer Service, as determined by more than 211,000 public votes, were also awarded at the event to organizations including Constant Contact, Portugal Telecom, India’s TATA Motors Ltd., and Germany’s Zalando.

The presentations were recorded and will be broadcast by the Business TalkRadio Network (http://www.businesstalkradio.net) at 8:00 pm ET on Wednesday, February 27.

The awards are presented by the Stevie Awards, which organizes several of the world’s leading business award shows including the prestigious International Business Awards.   More than 360 professionals from around the world attended the event. 

More than 1,100 entries from organizations worldwide were submitted to this year’s competition, an increase of 10% over 2012. Finalists were determined by the average scores of 120 professionals worldwide, acting as preliminary judges.  Entries were considered in 30 categories for customer service professionals, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 41 categories for sales and business development professionals, ranging from Senior Sales Executive of the Year to Sales Training or Coaching Program of the Year to Sales Department of the Year of the Year; and categories to recognize new products and services and solution providers. 

More than 140 members of eight specialized judging committees determined the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging.

About The Stevie Awards
The Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service.  Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.  Learn more about the Stevie Awards at www.StevieAwards.com,  and follow the Stevie Awards on Twitter @TheStevieAwards.   

Sponsors and supporters of the 7th annual Stevie Awards for Sales & Customer Service include the Business TalkRadio Network, PrintingforLess.com, and ValueSelling Associates.

 

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Topics: best customer service, customer service awards, stevie awards, sales awards, customer service excellence

Who's Coming to Monday's Stevie Awards Banquet?

Posted by Michael Gallagher on Tue, Feb 19, 2013 @ 09:33 AM

Next Monday evening we'll announce the results of the 7th annual Stevie Awards for Sales & Customer Service in the Versailles Ballroom of the Paris Las Vegas Hotel & Casino.  If you're not familiar with them, the Stevie Awards for Sales & Customer Service are the world's top contact center awards, customer service awards, business development awards, and sales awards program.

More than 300 executives from around the world will gather to learn the Gold, Silver and Bronze placements in this year's competition.

Here are the organizations that have already booked their place for the banquet.  Interested in joining them?  Get your tickets now.

(mt) Media Temple Culver City CA
60K Ltd. Sofia Bulgaria
Acronis Moscow Russia
AllClear ID  Austin  TX
Allscripts Chicago IL
Ally Bank Midvale UT
ANCILE Solutions Elkridge MD
Arkadin Global Conferencing Paris France
Assurant Solutions Atlanta GA
Avea Iletisim Hizmetleri A.S. Istanbul Turkey
Best Western International Phoenix AZ
Billhighway Troy MI
Black Box Network Services Lawrence PA
Blinds.com Houston TX
Campaign Group Pty Ltd Sunshine Coast QLD Australia
Capital One Bank McLean VA
Carahsoft Technology Corp.  Reston  VA
CareerBuilder Chicago IL
Cisco Systems Inc San Jose CA
Comcast  Philadelphia  PA
Competence Call Center AG Headquarters Vienna Austria
Constant Contact Waltham MA
ConsumerInfo.com Inc. Costa Mesa CA
Cortera  Inc.  Boca Raton  FL
Crucial.com Meridian ID
CubeSmart  Wayne  PA
CustomInk McLean VA
Cvent  McLean  VA
Datapipe Jersey City NJ
Delta Air Lines  Inc. Atlanta  GA
DHL Express Mexico City Mexico
DHL Global Forwarding Miami FL
Edmentum Dallas TX
EE  Hatfield  Hertfordshire  United Kingdom
EMKAY Itasca IL
EnergyCAP Inc. State College PA
Enterasys Networks Salem NH
FedEx TechConnect Memphis TN
ForeSee Ann Arbor MI
FreshBooks Toronto ON Canada
GetResponse Wilmington DE
GoDaddy.com  Scottsdale  AZ
GOT INFLUENCE?  Barrington  IL
Heartland Payment Systems Princeton NJ
HomeAway Austin TX
HomeServe USA  Stamford CT
Informatica Corporation Redwood City CA
Interactions Corporation Franklin MA
John Hancock  Boston MA
kCura Chicago IL
Kohl's Department Stores - Credit Division Menomonee Falls WI
Lattice Engines San Mateo CA
L-com Inc. North Andover MA
LexisNexis New York NY
MaintenanceNet Carlsbad CA
MarketBridge Bethesda MD
Marriott Intl Inc. Bethesda MD
Marriott Vacation Club International Orlando FL
Marsh U.S. Consumer Urbandale IA
MasterCard WorldWide O'Fallon MO
Monitronics International Dallas TX
Navantis Inc.  Toronto  ON  Canada
Navicure Duluth GA
Network Alliance Reston Virginia
NEW Customer Service Companies  Sterling  VA
nFocus Solutions  Austin  TX
Norton by Symantec Mountain View CA
Nuance Communications Burlington MA
Office Depot Inc. Boca Raton FL
OppenheimerFunds Inc. Englewood CO
Outsell  LLC  Minneapolis  MN
Paycor Cincinnati OH
Philadelphia Insurance Companies  Bala Cynwyd  PA
Phonak LLC Warrenville IL
Photodex Austin TX
PrintingForLess.com Livingston MT
Property Insight Santa Ana CA
Replicon San Mateo CA
Revima  Caudebec en Caux France
Richardson Philadelphia PA
Road America Motor Club  Miami FL
Safelite AutoGlass Columbus OH
Sales Partnerships Inc. Westminster CO
Salt Lake County Government  Salt Lake City  UT
Salt Lake County Salt Lake City UT
ShopKeep POS New York NY
SquareTrade  San Francisco  CA
StubHub  San Francisco  CA
Stylesight New York NY
Sundance Vacations  Wilkes-Barre  PA
SurePayroll Inc. Glenview IL
TeamSupport Dallas TX
Telogis Aliso Viejo CA
Texas.gov Austin Texas
The Brooks Group  Greensboro  NC
The Remi Group Charlotte NC
Time Warner Cable New York NY
Treeline Inc. Wakefield MA
Turk Telekom Istanbul Turkey
U.S. Green Building Council  Washington DC
USANA Health Sciences Salt Lake City UT
ValueSelling Associates Rancho Santa Fe CA
Veracity Payment Solutions Atlanta GA
Vestmark Wakefield MA
Vivint  Provo  UT
Visualize, Inc.  Birmingham MI
VIZIO Inc. Irvine CA
VMWare  Palo Alto CA
Wheels Inc. Des Plaines IL
Wolper Information Services  Easton  PA
Zalando Berlin Germany
Ziehm Imaging Inc. Orlando FL
Zions First National Bank Salt Lake City UT
ZocDoc  New York  NY


Topics: best customer service, customer service awards, stevie awards, sales awards, customer service excellence

Download the 2013 Stevie® Awards for Sales & Customer Service Program

Posted by Liz Dean on Mon, Feb 18, 2013 @ 12:53 PM

The Stevie® Awards are pleased to announce that the PDF of the official program of the 2013 (7th annual) Stevie® Awards for Sales & Customer Service is now available, at http://www.stevieawards.com/uploads/file/SASCS13Program.pdf

2013 Stevie® Awards for Sales & Customer Service ProgramRecognized as the world's top business awards for contact center, customer service, business development, and sales professionals, the Stevie Awards for Sales & Customer Service awards gala will be celebrated on Monday, February 25 at the Paris Hotel in Las Vegas, Nevada. Tickets for the event are now on sale.

The program will be distributed to the 350+ attendees of the February 25 awards banquet in Las Vegas, and to another 10,000 people around the world over the next year as a download from the awards' web site.

Can't make the awards gala? Download the full program here and listen to a broadcast recording of the February 25 awards presentations at 8:00 pm ET on Wednesday, February 27 on the Business TalkRadio Network. You can listen to a live stream of the broadcast on their web site, from anywhere in the world.


Topics: sales excellence, best customer service, customer service awards, business awards, Stevie Awards for Sales & Customer Service, sales awards, awards program

Winners of the 2013 People's Choice Stevie® Awards for Favorite Customer Service

Posted by Liz Dean on Wed, Feb 13, 2013 @ 07:53 AM

Awards to Be Presented at Gala Ceremony on February 25  in Las Vegas

More than 211,000 votes were cast in the 2013 People's Choice Stevie® Awards for Favorite Customer Service, part of the 7th annual Stevie Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals.

The worldwide public vote was conducted between January 24 and February 10, 2013, with the highest number of votes deciding the winners in 11 industry categories.  The winning organizations are:

          - People's Choice Stevie® Awards for Favorite Customer Service LogoAirlines, Distribution & Transportation: TATA Motors

          - Computer Hardware: Black Box

          - Computer Services: Constant Contact

          - Computer Software: Cvent, Inc.

          - Financial Services: Paycor

          - Healthcare, Pharmaceuticals & Related Industries: PetRays

          - Leisure & Tourism: Marriott Vacations Worldwide Owner Services

          - Public Services & Education: Salt Lake County

          - Retail: Zalando

          - Telecommunications: Portugal Telecom

          - All Other Industries: Vivint, Inc.

The crystal people's choice awards will be presented to winners at the Stevie Awards for Sales & Customer Service seventh-annual awards banquet on Monday, February 25 at the Paris Hotel in Las Vegas, Nevada. Tickets for the event are now on sale.  More than 300 executives from around the world are expected to attend.

All organizations honored in the Customer Service Department of the Year categories of this year’s Stevie Awards for Sales & Customer Service were eligible to be included in voting for the people’s choice awards.

Sponsors and supporters of the 7th annual Stevie Awards for Sales & Customer Service include the Business TalkRadio Network, PrintingForLess.com, and ValueSelling Associates.

Topics: sales excellence, customer service awards, business awards, sales awards, contact center awards, customer service excellence, people's choice awards, customer service department of the year, People's Choice Stevie Awards for Favorite Cus

Voting Extended Through February 10 for the People's Choice Stevie® Awards for Favorite Customer Service

Posted by Liz Dean on Fri, Feb 08, 2013 @ 12:07 PM

Voting for the 4th edition of the People's Choice Stevie® Awards for Favorite Customer Service, has been extended through 11:59 pm ET on Sunday, February 10.

Vote for your favorite provider of customer service here.

People's Choice Stevie Awards for Favorite Customer Service LogoAll companies named as Finalists in the Customer Service Department of the Year categories in the 2013 Stevie Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals, are automatically included in the People's Choice Stevie Awards for Favorite Customer Service, a worldwide vote in which the general public will get to choose their favorite customer service in the following categories:

  • Airlines, Distribution & Transportation,
  • Computer Hardware,
  • Computer Services,
  • Computer Software,
  • Financial Services,
  • Healthcare, Pharmaceuticals, and Related Industries,
  • Leisure & Tourism,
  • Public Services & Education,
  • Retail,
  • Telecommunications, and
  • All Other Industries

Organizations will have the opportunity to win two awards: a Gold, Silver, or Bronze Stevie Award, as determined by professionals on the sales awards, customer service awards, and contact center awards peer-review judging committees, and a crystal People's Choice Stevie Award, as determined by the public vote.

Winners of the crystal People's Choice Stevie Awards will be celebrated at an awards gala at the Paris Hotel, Las Vegas, Nevada, USA, on February 25, 2013.

Leave us a comment and tell us about your favorite provider of customer service!

Topics: sales excellence, customer service awards, business awards, sales awards, contact center awards, customer service excellence, people's choice awards, customer service department of the year, People's Choice Stevie Awards for Favorite Cus

4 Days Left to Vote for Your Favorite Customer Service of the Year

Posted by Liz Dean on Tue, Feb 05, 2013 @ 11:31 AM

Voting for the 4th edition of the People's Choice Stevie® Awards for Favorite Customer Service, as part of the 2013 Stevie Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals, ends in less than one week on February 8 at 11:59PM.

If you haven't yet voted, you can vote now, at http://peopleschoice.stevieawards.com/default.cfm?sitetype=PS.

The People's Choice Stevie Awards for Favorite Customer Service is a worldwide vote in which the general public will get to choose their favorite customer service in over ten categories including:

  • People's Choice Stevie Awards for Favorite Customer ServiceAirlines, Distribution & Transportation
  • Computer Services
  • Financial Services
  • Leisure & Tourism
  • Public Services & Education
  • Retail
  • Telecommunications

All companies named as Finalists in the Customer Service Department of the Year categories are automatically included in voting for the People's Choice Stevie Awards for Favorite Customer Service. Organizations will have the opportunity to win two awards: a Gold, Silver, or Bronze Stevie Award, as determined by professionals on the sales awards, customer service awards, and contact center awards peer-review judging committees, and a crystal People's Choice Stevie Award, as determined by the public vote.

Winners in the 2012 People's Choice Stevie Awards for Favorite Customer Service are were celebrated in Las Vegas on Monday, February 27th at the Caesars Palace Hotel in Las Vegas. Last year's winners include Amazon.com, Apple, eCornell, Rosetta Stone, TATA Motors, and Vodafone Turkey, among others. 2012 results are summarized, at http://blog.stevieawards.com/customer-service-awards/bid/72154/Winners-Announced-in-People-s-Choice-Stevie-Awards-for-Favorite-Customer-Service.

Winners of the 2013 crystal People's Choice Stevie Awards will be announced at an awards banquet at the Paris Hotel, Las Vegas, Nevada, USA, on February 25.

Topics: sales excellence, customer service awards, business awards, sales awards, contact center awards, customer service excellence, people's choice awards, customer service department of the year, People's Choice Stevie Awards for Favorite Cus