Using Organizational Network Analysis to Gain Better Insights From Employee Performance Reviews

Posted by Amanda Del Signore on Wed, Nov 13, 2024 @ 10:44 AM
Amanda Del Signore

23 spotlight Square-16Developed to address the evolving needs of today’s workforce, Stevie-winner Confirm is reshaping the landscape of employee evaluations by identifying the real drivers of impact and pinpointing areas for improvement in a data-driven and efficient way.

Confirm, a cutting-edge platform designed for the modern world of remote and network-based work, is transforming how companies evaluate employee performance. As the first platform to harness Organizational Network Analysis (ONA) in performance reviews, Confirm offers a groundbreaking way for organizations to measure performance not just through traditional means, but by examining the intricate networks within a company.

Confirm’s platform works by asking employees four simple questions about their colleagues, such as who they turn to for advice and who they believe is underperforming. Using this network data, Confirm analyzes trends and correlations, providing leaders with crucial insights into which employees are high performers and which may need additional support. The platform’s insights help companies prevent costly turnover by retaining top talent and swiftly addressing underperformance.

According to Confirm’s analysis, only 15% of employees contribute to 50% of an organization's overall impact, while 5% create 50% of the problems. By identifying this uneven distribution of performance, the platform enables companies to save substantial costs and make informed decisions about employee management, bypassing the outdated notion of a bell curve.

Since April 2022, Confirm has made several notable updates to its platform:

Auto-Calibration Feature. The platform now includes an auto-calibration feature that has significantly streamlined the lengthy process of comparing and reconciling employee ratings. What once took months now takes only days, thanks to advanced checks on each manager’s ratings. The system pinpoints the employees who should be the focus of calibration discussions, helping businesses reduce time spent on manual adjustments while increasing the accuracy of performance evaluations.

Performance OKRs and Career Goals. With this new addition, companies can benchmark employee development over time, monitor progress, and gain real-time visibility into goal achievement. By utilizing data-driven insights, the OKRs (Objectives and Key Results) feature simplifies progress tracking, empowering organizations to focus on long-term growth for both the company and individual employees.

Employee Engagement Surveys. Employee engagement is a key indicator of company success, and Confirm now offers surveys to help businesses better understand their workforce’s needs. Leveraging GPT-4 technology, the platform surfaces valuable insights in minutes, highlighting potential issues and providing actionable takeaways. The feature also includes filters by team and department, allowing for a more granular understanding of employee sentiment across different areas of the organization.

ChatGPT-4 Integration. To make performance reviews more efficient without sacrificing quality, Confirm has integrated ChatGPT-4 into its platform. This tool assists managers in summarizing and writing feedback for employee reviews, allowing them to complete reviews quickly while maintaining thoughtful and thorough feedback for employees.

Performance Profile. A significant advancement in employee empowerment, the Performance Profile feature provides employees with a network-driven view of their own performance. This transparency allows workers to see how they compare to their peers and track their progress over time. Not only do leaders benefit from this feature, but employees can also take charge of their development by understanding their strengths and areas for growth.

Confirm’s approach to performance reviews offers a fresh, data-driven alternative to traditional methods, helping organizations better understand employee contributions and drive meaningful improvements. By continuously evolving its platform with new features, Confirm enables businesses to make smarter, more informed decisions that enhance both individual and organizational success in today’s dynamic work environment.

Confirm won a Silver Stevie Award for Best Human Capital Management or Talent Management Solution in The 2024 American Business Awards®.

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Topics: American business awards