- MightyCall’s cloud-based phone system provides VoIP services to thousands of small businesses and entrepreneurs across North America
- The Contact Book Plus feature allows users to create contact lists and take notes on specific contact interactions for reference at any time
MightyCall is a cloud-based virtual phone system, making it possible for solo entrepreneurs and even the smallest businesses to stay connected anywhere and anytime. MightyCall is a VoIP provider that started as part of the Infratel corporate group which ran the early version of the software for call centers. As VoIP took off in the greater business world, the technology was repackaged in a more manageable version accessible to small businesses. Ever since, MightyCall has consistently been building its user base, now serving more than 4,500 small businesses across North America.
Since the beginning of 2019, MightyCall has made leaps and bounds in the quality of its service. More importantly, however, they’ve done so without a price hike, meaning their customers are getting more value for their money than ever before. The company has made the typical array of improvements that come with time, such as improved functionality of existing features, better call coverage and connections, and UI redesigns to continually take customer feedback into account.
What is most revolutionary is MightyCall’s Contact Book Plus feature, which single handedly pulls a simple VoIP system in line with mini-CRMs, offering solopreneurs and small business owners an organizational tool at a much lower rate than they would normally have to pay. The Contact Book Plus lets customers create contacts and contact lists within the system, and it lets them take notes for each contact and each individual communication with each contact.
The Contact Book Plus is significant in that this option hardly exists in the VoIP sphere. Expensive, high-functioning CRMs have featured VoIP features for years, but VoIP has not embraced CRM elements. Through committing to this route, MightyCall has distinguished itself as both a trailblazer and a champion for small businesses, who all too frequently have to pay for a CRM they cannot truly afford or juggle low-priced options that lack centralization. By creating a simple and affordable mini-CRM type system, even solopreneurs will now have an option that centralizes their business communications.
MightyCall won the Gold Stevie for Company of the Year - Telecommunications - Small in The 2020 International Business Awards®.
Interested in the 2021 International Business Awards?