Hailey Roos

Recent Posts

AIP Consulting Finds Competitive Adantage During COVID-19

Posted by Hailey Roos on Wed, May 05, 2021 @ 11:46 AM
  • AIP Consulting collects valuable data and turns it into better customer experiences for businesses around the globe
  • AIP created innovative technology pre-pandemic that gave them a head start over competitors who were struggling to adapt to the COVID crisis

About AIP Consulting 

AIP Consulting is a market research agency that helps organizations collect valuable data and turns it into better experiences for customers. AIP Consulting also offers customer experience technology solutions, adding value to businesses by effectively tracking and analyzing customer feedback. Founded in 2016, the company operates in Cyprus, Greece, Romania, and Ukraine. AIP’s services include mystery shopping, digital contacts, focus groups, face-to-face surveys, feedback collection tools, and data analysis.

Beginning in 2019, AIP Consulting started connecting with startups from around the globe in order to develop the company’s services and instill a culture of diversity within the organization. AIP created a suite of technologies around CX in an era that coincided with low ability to use traditional services due to social distancing guidelines in order to improve customer service and collect valuable feedback that was vital to brands, especially during the pandemic. These services gave AIP a head start over competitors who were trying to adjust and catch up during COVID. 

AIP Consulting increased its revenue by over 180% in 2020 in the midst of the COVID crisis due to prepping with a pre-pandemic operational model that outshone competitors during the crisis. AIP is projected to increase revenue by another 200% in 2021 by helping develop the brand as a strong, all-encompassing agency in all things CX. 

AIP Consulting won the Silver Stevie for Business Development Achievement of the Year - Services Industries in the 2021 Stevie Awards for Sales & Customer Service®. 

Interested in entering the 2022 Stevie Awards for Sales & Customer Service?

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Topics: Steve Awards for Sales and Customer Service

Global Support for Historic Journey Across Eurasia

Posted by Hailey Roos on Tue, Apr 27, 2021 @ 03:58 PM
  • Klareco’s blended approach to complex communication provides consistently positive media appearances 
  • Nearly 70 years after the first historic global trek, the Last Overland was successfully completed with guidance from Klareco Communications
  • Klareco’s strategies helped the Last Overland reach over 350 million people worldwide via various media outlets in 26 countries and 14 languages

About Klareco Communications

Klareco is a public relations and corporate communications agency. Their team of strategic advisors uses an integrated communications approach, blending the skillsets of a range of specialists. Their areas of expertise include corporate and financial communications, investor relations, capital market transactions, crisis, and emergency advisory and activation, regulatory and stakeholder engagement, and government communications. These specialists combine their skills to help bring clarity to complex situations. 

The Last Overland

The Last Overland is a 16,000-km journey from Singapore to London in “Oxford” the Land Rover, a re-creation of the historic First Overland expedition of 1955. One of the original team member’s grandsons, Nat George, would be flying the flag for his grandfather Tim Slessor on the journey, driving in his grandfather’s tire tracks. Klareco Communications helped to build a compelling story around the re-creation of the journey, leveraging the family’s personal experience and extraordinary determination, as well as the magnetic appeal of such a historic car. This allowed them to capture both mainstream and motoring audiences through special interest, mainstream, and social media, as well as regional, national, and global media publications. 

Members of the Klareco team provided on-the-round PR support while using the back of “Oxford”, the Land Rover, as their official office on the road through Singapore, Malaysia, Thailand, and Myanmar. Not only was this a brilliant opportunity to be fully immersed in the experience, but it also gave the team firsthand insight into what was actually happening and how to communicate it with the right tone, messaging, and proof points. Along the way, the agency provided strategic communications advice, media relations and event support, coordination and liaison with sponsors and partners, and acted as a point of contact for Southeast Asia and international media. The support continued remotely once the Southeast Asia leg was complete and the agency team headed home. 

By the time Oxford arrived in London in mid-December 2019, the campaign had achieved unprecedented results: at least 250 pieces of coverage across more than 197 media platforms, including local news dailies, motoring publications, radio, Land Rover interest magazines, blogs, and interest group pages. Coverage included 14 languages across 26 countries and regions including Singapore, Southeast Asia, China, UK, U.S., European countries, Eastern Europe, and India, in both print and digital media. The expedition organizers estimate that the reach of this news coverage totals at least 365 million people around the world.

It is not every day that an agency has the opportunity to turn a concept into a pan-Southeast Asia campaign that captures imagination across the world. But this is exactly what Klareco did with the Last Overland. The organizers estimate a social media reach of three million and an audience of more than 350 million globally: not bad for a campaign fueled not by money, but by shared values, enthusiasm, and a spirit of adventure.

Klareco Communications won the Silver Stevie for Innovation in Public Affairs Communications in the 2020 Asia-Pacific Awards®. 

Interested in entering the 2021 Asia-Pacific Awards? 

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Topics: public relations award, Asia-Pacific Stevie Awards

Kids Coding the Future

Posted by Hailey Roos on Thu, Apr 22, 2021 @ 10:35 AM
  • Kids Code Jeunesse is a charity organization that offers Canadian kids the opportunity to learn digital skills
  • They aim to educate 1 million children in coding, digital citizenship, and creativity by 2030

About Kids Code Jeunesse

Kids Code Jeunesse is a bilingual Canadian charity determined to give every Canadian child access to digital skills education, with a focus on girls and underserved communities. KCJ teaches kids and their educators about artificial intelligence, code, digital citizenship, and how these integrate with the Global Goals so that children have the confidence and creative tools they need to build a better future.

KCJ delivers education through four pillars of service virtually and in-person:

  • Code Create Teach includes teacher training and in-class workshops
  • Code Create Celebrate hosts international events that relate to STEM, including Hour of Code and Astro Pi
  • Code Create Play has extracurricular workshops that focus on kids’ hobbies like arts and sports
  • Code Club Canada is a national network of over 1,000 clubs where kids can learn to code in small groups outside of school hours

After much discussion with international researchers, in 2019, KCJ launched #kids2030, a long-term initiative that brings together artificial intelligence, algorithm literacy, digital citizenship, and sustainable development goals to all of its programs and to the forefront of children’s education. It aims to educate 1 million kids and 50,000 educators by 2030. 

As of 2019, KCJ was the first national organization to offer free AI education in the classroom. Its services are frequently in demand from schools, caregivers, and communities. Between September and December of 2019, over 1,000 classroom workshops were booked. The BC Ministry of Education invited KCJ to consult on their curriculum, the Ontario Ministry of Education had KCJ advise on their math curriculum, and KCJ’s Chief Knowledge Officer was a senior advisor on the Pan-Canadian Computer Science Framework. 

In March of 2020, KCJ launched the Algorithm Literacy Project, a collaboration with the Canadian Commission for UNESCO, which is supported by the Canadian Council of the Arts, Microsoft, and RBC. The project teaches kids how algorithms work and provides materials to facilitate conversations about the role algorithms play in our world. 

In the first month of the COVID-19 emergency, KCJ reached out to over 1,000 educators, parents, and children through virtual workshops and resources. It was the first CanCode-funded organization to adapt in-person services to completely virtual offerings. Within days of school closures, KCJ was running virtual Code Club sessions that coached kids through coding projects, and within 2 weeks, it was offering virtual Code Create Play workshops on topics including space, nature, art, and sports. 

KCJ’s Foundation for the Future

Kids Code Jeunesse focuses on creating quality and inclusive educational experiences that support the needs of communities. It teaches concepts of collaboration, computational thinking, creativity, and digital citizenship. This approach is pedagogically driven, more similar to the humanistic approach of Renaissance learning than the post-industrial model that focuses on vocation. 

KCJ is a charity that operates like a startup: it is agile, striving to learn, and fostering a nurturing culture that encourages team members to innovate. Its big-picture thinking enables KCJ to offer influential change on an international scale. It is committed to serving underserved communities by focusing on public schools and co-ed classes. 

As KCJ continues to adapt to the changing world, it is focusing on leaving a meaningful impact. It doesn’t just teach kids how to code; kids are armed with the curiosity, creativity, and collaborative skills they need to apply knowledge to a digitally-driven and evolving world. KCJ’s work isn’t about preparing the next cohort of programmers; it’s equipping a generation with the ability to solve major global issues and the confidence to thrive in an unpredictable future. 

Kids Code Jeunesse won a Gold Stevie for Company/Organization Awards Categories - Organization of the Year - Government or Non-Profit - More Than 10 Employees in the 2020 Stevie Awards for Women in Business®. 

Interested in the 2021 Stevie Awards for Women in Business?

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Topics: stevie awards for women in business, coding

SYKES Australia’s Support through the Pandemic

Posted by Hailey Roos on Thu, Apr 15, 2021 @ 11:17 AM
  • SYKES Australia’s global clients rely on the company for digital marketing, customer service, and technical support
  • The company has grown exponentially with a team of committed partners who are dedicated to providing the best support possible
  • In the wake of COVID-19, SYKES Australia implemented new strategies to keep people’s well-being prioritized 

About SYKES Australia 

SYKES Australia is a digital marketing, customer service, and technical support provider to brands around the world. SYKES is a global leader in providing support, comprised of a diverse, fun-loving, and energetic team within a vibrant workplace. 

SYKES Australia opened its first contact center in George Street with only 125 employees. Focused heavily on outbound telemarketing, the company spent its first years helping a global client enter the Australian market. 

Seeing progress and growth, SYKES Australia began to scale, exploring more services and fostering new partnerships locally and worldwide. Today, the company has created its own mark in the field, continuously providing support for big global companies and leading Australian brands. Operations also expanded across New South Wales and Queensland. 

SYKES Australia’s COVID-19 Response

After recuperating from the relentless bushfires, SYKES Australia faced the coronavirus crisis with resilience and strength. The employee-centric company put its people’s mental health and well being above all, implementing a work-at-home (WAH) solution for its biggest client in just days. To support this transition to WAH and employees through COVID, SYKES developed new communications channels, tools, and support packs to assist both staff and leaders in the new normal. 

SYKES provided consistent support to its clients in the face of adversity and fear. This was made possible with the culture SYKES has established and the talented team whose character shone like a bright light of hope, confidence, and strength in trying times. 

SYKES Australia won a Bronze Stevie for COVID-19 Response Categories - Most Valuable Response by a Customer Service Team in the 2021 Stevie Awards for Sales & Customer Service®. 

Interested in entering the 2022 Stevie Awards for Sales & Customer Service?

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Topics: Steve Awards for Sales and Customer Service

Shaking Up Marketing Solutions

Posted by Hailey Roos on Wed, Mar 31, 2021 @ 03:23 PM
  • Seismic is an industry leader in sales and marketing solutions that empowers customers and drives growth 
  • Their customer service department is dedicated to helping customers achieve goals by providing them with advisors and strategists
  • The Seismic Community hosts thousands of Seismic customers who share knowledge and expertise with like-minded individuals 

About Seismic

Seismic is an industry-leading sales enablement and marketing orchestration solution, aligning go-to-market teams while empowering them to deliver engaging buyer experiences that drive growth. Seismic is headquartered in San Diego, California, with 13 other offices across the United States, Europe and Australia.

Seismic’s Stellar Customer Service

Seismic’s Customer Service Department mission is to delight customers and build long-term partnerships that enable transformation and success of buyer engagements. Seismic aims to achieve this through its broad portfolio of offerings and programs across customer success management, consulting, education, and support. From the inside out, Seismic is an organization dedicated to protecting and growing customer success. 

Each Seismic customer journey starts with an introduction to their customer success manager who will serve as their advisor and central enablement strategist. Seismic’s global CSM team maintains a deep industry and product knowledge, guiding each customer through the phases of their journey from onboarding through maturation and growth. This year, the team built a set of playbooks that guide customers through the journey, and they implemented a new platform tool integrated into business workflows to provide 360-degree views of customer health. 

In addition to world-class support and consulting offerings, Seismic customers receive ongoing actionable, personalized insights through reviews of their individualized success snapshot. This tool presents key information in a user-friendly format, focusing on critical statistics against industry benchmarks to measure success. 

Compared to their industry, Seismic also boasts top-tier community and customer education programs. Seismic Community, an internal message board and online community, allows users to share expertise and crowdsource ideas. With thousands of users, the community is full of active customers swapping knowledge. Seismic also maintains a growing online learning and knowledge portal, Seismic University, which is known for excellence in customer education. 

Seismic won the Silver Stevie for Customer Service Department Categories - Customer Service Department of the Year – Computer Software - 100 or More Employees in the 2021 Stevie Awards for Sales & Customer Service®. 

Interested in entering the 2022 Stevie Awards for Sales & Customer Service?

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Topics: Steve Awards for Sales and Customer Service

Revolutionizing the Caregiving World

Posted by Hailey Roos on Thu, Mar 25, 2021 @ 10:45 AM
  • Aloe Care Health’s 21st century solution to elder care makes independent living safer, more connected, and more collaborative. 
  • The technology provides 24/7 voice-activated access to friends, family, professional care teams, and emergency personnel

About Aloe Care Health 

Aloe Care Health has developed the world’s most advanced voice-activated medical alert and communication service for elder care to address critical voids for caregivers in supporting older adults: care collaboration, communication, and safety.

Aloe Care’s comprehensive, 21st century solution for elder care makes independent living for older adults safer, and makes caregiving teams more connected and collaborative. Many Americans feel it’s a priority to age in their homes while having connections to friends, family, and professional support. Aloe Care solves many of these challenges by making elders’ homes safer and better connected to essential personnel. 

In January 2020, Aloe Care Health launched the first comprehensive digital assistant for elder care. In response to the deadly pandemic, the company fast-tracked production of Essentials, responding to heightened demand for ways to keep elders safer and more connected to family and professional care teams while still living independently. 

The centerpiece of Essentials is a proprietary, 4G cellular smart hub that goes in the home of the older adult. It provides 24/7 voice-activated access to emergency response centers and serves as a comprehensive solution for remote caregiving, including built-in sensors to monitor air quality and activity patterns, a mobile app that gives remote caregivers at-a-glance assurance that the elder person is safe, care collaboration for multiple caregivers, and a wearable Care Button that alerts the emergency call center if needed. 

Aloe Care’s Recent Developments

Aloe Care recently announced its Mobile Companion: a 4G LTE device with GPS that gives older adults access to emergency services anytime and anywhere outside of the home with a push of a button. The device is fully integrated with the Aloe Care app, ensuring that remote caregivers and professional response teams can easily locate and assist older adults. 

Aloe Care’s technology empowers caregivers to better support their elders and gives older adults peace of mind in knowing they are supported and can contact their network at any time. 

Aloe Care Health won the Silver Stevie for Customer Service & Call Center Awards Achievement Categories - Best Use of Technology in Customer Service - Telecommunications Industries in the 2021 Stevie Awards for Sales & Customer Service®. 

Interested in entering the 2022 Stevie Awards for Sales & Customer Service?

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Topics: Steve Awards for Sales and Customer Service

Top-Tier Tourism

Posted by Hailey Roos on Tue, Feb 23, 2021 @ 03:54 PM
  • Alexandra Paxinos has multiple areas of interest in tourism, marketing, and policy
  • Her work with TheSouth Australian Tourism Commission elevates tourism and events in Australia and helps areas impacted by crises

About Alexandra Paxinos 

AlexiAlexandra (Alexi) Paxinos is a marketing manager, Asia specialist, partnerships strategist, professional development advocate, and policy advisor. From the age of 9, Alexi has been the sole caregiver of her mother following an accident that left her paraplegic. At 10 years old, she performed for Pope John Paul II with the Australian Youth Choir in Italy and has since gone on to host the current Prime Minister of Singapore, and meet with the Duke of Cambridge, Prince William, after being nominated as a Young Community Leader of South Australia by Carers SA. Alexi’s first promotion came at age 14 when she became Corporal in the Australian Air Force Cadets, before graduating high school at 16 and purchasing her first investment property at 19. Her first international influencer campaign won four international awards including the Silver Award for ‘Best Influencer Strategy’ in the 2016 Marketing Magazine Hong Kong PR Awards; a position second only to Procter & Gamble, and 'Social Media Influencer of the Year' at the 2016 Mumbrella Awards Singapore. Her work has been published in globally distributed magazines, on bus-wraps in Hong Kong, across train stations and live-streams in China, and on live-feeds in South Korea.

Alexi is the Senior Marketing Executive of The South Australian Tourism Commission (SATC), a state tourism organization focused on marketing South Australia to national and international audiences, and bringing new and exciting events, conferences, and festivals to South Australia. 

In February 2020, Alexi was promoted to Senior Marketing Executive, North Asia, and simultaneously Marketing Manager, Hong Kong at the South Australian Tourism Commission (SATC) – her fourth promotion in four years at the organization. In July, Alexi was appointed to the Board of Directors–and in September, Chair of Events Committee–for Spence Club Inc, a networking not-for-profit aimed at developing and retaining female talent in South Australia. In August, Alexi was seconded, in addition to her two marketing roles, as Government Affairs Advisor where she leads policy initiatives and responses on behalf of the SATC. She was also promoted to Vice Chair of Young Australian Tourism Export Council of South Australia (YATEC SA), after becoming a general committee member in January. Alexi has managed this while crisis-managing SATC activities in Hong Kong due to the anti-extradition protests, South Australian bushfires, and global COVID-19 pandemic.

Alexandra Paxinos won two Bronze Stevie Awards for Female Employee of the Year - Government or Non-Profit and Woman of the Year - Government or Non-Profit in The 2020 Stevie Awards for Women in Business®.

Interested in entering the 2021 Stevie Awards for women in Business?

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Topics: stevie awards for women in business

Global Marketing Company Teams Up with International Football Team to Score Sponsorship Goals

Posted by Hailey Roos on Wed, Feb 17, 2021 @ 03:48 PM
  • E-commerce company capitalizes on global network of distributors to improve lives, worldwide
  • Shared skills of sports and business help distributors and customers benefit from QNET’s empowering wellness strategies
  • QNET partners with Manchester City Football Club to obtain key sponsorship and international reach

About QNET

QNET is an e-commerce direct selling company based in Hong Kong. They offer a wide range of health, wellness, beauty, and lifestyle products to customers worldwide. QNET’s platform makes it easy for customers to build a borderless business promoting their exclusive products, enhancing their lifestyles, and becoming entrepreneurs. 

Performance-Driven Partnership 

QNET’s borderless commitment extends to global communities, focusing on how best to support their needs through the works of QNET’s foundation and various sponsorship programs. QNET has elected to champion sports as a platform largely because of the commonalities between business and sports, both of which require the same qualities including teamwork, open-mindedness, coachability, drive, and hunger for success. 

There’s nothing like sports to bring people and cultures together, uniting the masses in a singular language of passion. QNET is a direct selling company that spans across regions, extends itself beyond borders, and speaks to millions of impassioned distributors from across the world in one single language of growth, success, and overcoming all existing limitations. Because of that global makeup, the company resonates profoundly with the DNA of sports, and nothing expresses this belief better than their partnership with the Manchester City Football Club (MCFC). 

QNET’s marketing strategy depends largely on their deep understanding of their audience—their global network of distributors—and matching their key message with their interests via engaging content. Video recordings with players, trophy tours, and MCFC players/representatives’ appearance at their annual global QNET convention are some of the key assets obtained, which consequently help QNET and their distributors achieve some of their key sponsorship objectives. 

Some of QNET’s key projects include: 

  • Global media presence with 30 social media channels, eight blogs in seven languages, PR interventions across the world, etc. 
  • MCFC Football and Language School in which children from developing countries participate in the opportunity of a lifetime with the chance to be chosen to undergo football and English language training in Manchester City
  • Social media competitions to maximize QNET’s reach through hundreds of thousands of fans and customers around the world
  • Viewing parties organized for leaders and distributors in select countries
  • Partnering with Furkan Yaman, Turkish soccer player, who has over three million YouTube followers

QNET won the Bronze Stevie for Innovation in Sponsorships in The 2020 Asia-Pacific Awards®. 

Interested in entering The 2021 Asia-Pacific Awards? 

Request the entry kit

Topics: sponsorship, Asia-Pacific Stevie Awards

Better Leaders Create Better Businesses

Posted by Hailey Roos on Tue, Jan 26, 2021 @ 10:28 AM
  • Cirrus consults with clients around the globe to create powerful behavioral and organizational change 
  • Company-wide performance is boosted by positive leaders and positive culture
  • During the pandemic, Cirrus implemented virtual learning to consistently lead leaders despite global uncertainty

About Cirrus

Cirrus is a talent and engagement consultancy that blends expertise in leadership, talent and engagement to assess, engage and develop people across organizations– creating powerful behavioral change that has a positive impact on performance. With offices in the UK and Australia, Cirrus has worked in partnership with over 200 international client organizations across 60 countries in 25 languages since it was founded in 2010.

Cirrus’ philosophy is that better leaders create better businesses and better lives. Their mission is to create powerful adjustments that boost performance and change culture. Cirrus’ core values (Connected, Courageous, and Creative) bring their goals to life. They consistently deliver success and innovation within their sector, including: 

  • 200,000 leaders transformed across 200 organizations
  • 11 industry awards in the past three years alone
  • Publication of CEO Dr. Simon Hayward’s thought-leading business books, Connected Leadership (2016) and The Agile Leader (2018)
  • Asia-Pacific operation since 2014
  • Employing more than 65 global team members and 200+ associates in the past 10 years

Cirrus’ COVID-19 Response

When the pandemic lockdown began, Cirrus’ face-to-face learning (58% of their business) stopped immediately. While competitors were downsizing, furloughing en-masse, and struggling to survive, Cirrus chose to be ambitious instead. While keeping employees safe and engaged, and keeping customers satisfied, Cirrus reinvented the business by focusing on the virtual delivery of learning. Clients who attended Cirrus’ new virtual learning are giving an average satisfaction score of 4.1 - a substantial achievement given that Cirrus’ service was previously focused on classroom delivery. They have secured business with both new and existing clients. 

Cirrus’ business has grown year-on-year despite the sector being decimated by COVID-19. Their research and connections within the industry suggest they are the only major player to have achieved and maintained such growth. 

Cirrus won a Gold Stevie for Company / Organization Categories - Company of the Year - Business or Professional Services and a Bronze Stevie for COVID-19 Response Categories - Most Valuable Corporate Response in The 2020 International Business Awards®. 

Interested in The 2021 International Business Awards?

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Topics: International business awards

Matchmaking for Healthcare Workers and Hospitals

Posted by Hailey Roos on Mon, Jan 18, 2021 @ 04:14 PM
  • The United States’ projected future deficit of over 1 million health care workers created a need for drastic change in how nurses are hired
  • Career matchmaker reverses roles and has employers (hospitals) apply to employees (nurses), resulting in happier nurses and patients and an improved healthcare system
  • Incredible Health began offering a free continuing education unit (CEU) specifically during the pandemic to help retired nurses reenter the workforce

About Incredible Health 

Incredible Health is a career marketplace for permanent health care workers. Unlike traditional job boards, employers such as hospitals apply directly for potential employees like nurses. This is the first and only platform in the industry that focuses on permanent employees rather than contractors. As proof of traction, Incredible Health is already being used by over 150 major California hospitals, including Stanford Healthcare.

Proactive Problem-Solving 

Healthcare workers make up the United States’ largest labor force, and unfortunately it’s the industry that’s believed to experience the most burnout. Within the next five years, the United States will face a shortage of over 1 million nurses. As a result of understaffing and nurse burnout, hospitals experience a 20% annual turnover rate. Understandably so, high stress leads to unhealthy living and unbalanced lives. Exhausted nurses increase the chances of errors with patients’ medication by 20% and patient-to-nurse ratio errors by 13%. Even worse, overworked, fatigued, and understaffed nurses are 2.5x more likely to quit, leaving patients and hospitals in a difficult position at the most inopportune times. 

To make up for the lack of nurses, hospitals often expect nurses to work longer shifts, resulting in burnout symptoms such as increased stress levels, lower energy and emotional tolerance, sleep deficiency, and physical injuries. Burnout also affects patient care: When nurses are mentally and physically exhausted, medication errors skyrocket by 20%. Hospitals also see an increase in patient readmission and patient death. For every additional patient added to a burnt-out nurse’s care, the probability of patient mortality increases 7%. 

However, the challenge isn’t solely burnout and short turnover rates; it’s an inefficiency in how hospitals scout talent. Incredible Health set out to solve the $1.6 trillion labor problem in healthcare, starting with 60% of the market: nurses. 

By reimagining the career marketplace for permanent nurses, Incredible Health expedites the hiring process and helps hospitals hire great staff at a fraction of the cost (previous average: $20K per new hire). The ideal outcome: Maintain healthier nursing staff to help ensure higher quality patient care. Incredible Health is striving to provide better outcomes for everyone, starting with those who care for us every day—nurses.

This career matchmaker puts nurses in the driver’s seat. Once they sign up online, they can sit back and relax as hospitals apply to hire them. With Incredible Health, nurses receive an average of a 17% salary increase and a 15% commute time decrease. This is the only platform in the industry that truly cares on an individual level. They provide career and personal support via a dedicated career coach to ensure that the nurses are hired into a position that meets their, and the hospital’s, needs. These coaches are former RNs who help with every step of the process, from resume building and interview prep to salary negotiation. The company also offers free wellness events because the people who care for others need care, too. 

Incredible Health’s COVID-19 Response

In March 2020, this platform launched a first-of-its-kind free offering to help nurses across the United States obtain or renew the licenses required to practice. This continuing education unit (CEU) offering was specifically launched during the pandemic to help retired nurses reenter the workforce and ease the financial burden that practicing nurses face when their licenses are close to expiring. Since the launch, tens of thousands of nurses have signed up for the course, and more than 26,000 courses have been completed. 

Incredible Health also recently shared the results of a data report that provides firsthand nurse insights into the impact of coronavirus on the nursing landscape and hospitals. 

Recent Accomplishments

Since launching the beta in 2017, Incredible Health has earned an average of 200% growth month-over-month, making it the fastest-growing hiring platform for nurses today. Other accomplishments include: 

  • Employers hire applicants 25x more efficiently than through traditional channels, a testament to the custom talent matching and automated screening technology
  • Nurses who use Incredible Health are hired 3x faster than through traditional channels (25 vs. 90 days)
  • Nurses hired through Incredible Health receive an average of 17% salary increase and a 15% reduction in commute time
  • Application time is reduced by 90% from 45 to 5 minutes
  • 96% of hired nurses recommend Incredible Health to friends or colleagues
  • Incredible Health is used by over 150 California hospitals and is expanding nationally

Incredible Health’s goal is to help health care professionals live better lives and do their best work.

Incredible Health won the Gold Stevie for Startup of the Year - Business Services Industries and the Silver Stevie for Health care Technology Solution in The 2020 American Business Awards®.

Interested in entering The 2021 American Business Awards?

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Topics: American business awards, health care awards