Winners in the ninth annual Stevie® Awards for Sales & Customer Service, recognized as the world's top customer service awards and sales awards, were unveiled in February at a gala ceremony in Las Vegas, Nevada.
The full texts of Gold Stevie Award winning entries from this year’s program are now available online.
The published entries provide insights into what each organization had accomplished since January 1, 2013 and can provide a guide for how to format future submissions for the Stevie Awards.
Among the winners of Gold Stevie Awards, Turkey’s DenizBank was the top individual winner, with six Gold wins, while various DP DHL locations worldwide won a total of seven. Lennox Industries, Marriott Vacation Club and VIZIO won three each. Winners of two Gold Stevies include Blinds.com, Cisco Systems, Competence Call Center, Delta Air Lines, Fareportal, FedEx TechConnect, HomeAway.com, HomeServe USA, iHeartMedia, Invenio Solutions, Kohl’s Department Stores, Trupanion, United Credit Consultants, Wells Fargo, Xactly Corporation, and Zions First National Bank.
More than 1,900 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 27% over 2014. Finalists were determined by the average scores of 139 professionals worldwide, acting as preliminary judges. Entries were considered in 54 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 50 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Business Development Achievement of the Year; and categories to recognize new products and services and solution providers. The Business Development categories were new for 2015.
Entries for the 2016 Stevie Awards for Sales & Customer Service will open in July. October 21 is the early-bird entry deadline with discounted entry fees. The entry deadline is November 18 and late entries will be accepted through January 12.