• Seismic is an industry leader in sales and marketing solutions that empowers customers and drives growth 
• Their customer service department is dedicated to helping customers achieve goals by providing them with advisors and strategists
• The Seismic Community hosts thousands of Seismic customers who share knowledge and expertise with like-minded individuals 

About Seismic

Seismic is an industry-leading sales enablement and marketing orchestration solution, aligning go-to-market teams while empowering them to deliver engaging buyer experiences that drive growth. Seismic is headquartered in San Diego, California, with 13 other offices across the United States, Europe and Australia.

Seismic’s Stellar Customer Service

Seismic’s Customer Service Department mission is to delight customers and build long-term partnerships that enable transformation and success of buyer engagements. Seismic aims to achieve this through its broad portfolio of offerings and programs across customer success management, consulting, education, and support. From the inside out, Seismic is an organization dedicated to protecting and growing customer success. 

Each Seismic customer journey starts with an introduction to their customer success manager who will serve as their advisor and central enablement strategist. Seismic’s global CSM team maintains a deep industry and product knowledge, guiding each customer through the phases of their journey from onboarding through maturation and growth. This year, the team built a set of playbooks that guide customers through the journey, and they implemented a new platform tool integrated into business workflows to provide 360-degree views of customer health. 

In addition to world-class support and consulting offerings, Seismic customers receive ongoing actionable, personalized insights through reviews of their individualized success snapshot. This tool presents key information in a user-friendly format, focusing on critical statistics against industry benchmarks to measure success. 

Compared to their industry, Seismic also boasts top-tier community and customer education programs. Seismic Community, an internal message board and online community, allows users to share expertise and crowdsource ideas. With thousands of users, the community is full of active customers swapping knowledge. Seismic also maintains a growing online learning and knowledge portal, Seismic University, which is known for excellence in customer education. 

Seismic won the Silver Stevie for Customer Service Department Categories - Customer Service Department of the Year – Computer Software - 100 or More Employees in the 2021 Stevie Awards for Sales & Customer Service®. 

Interested in entering the 2022 Stevie Awards for Sales & Customer Service?

• Aloe Care Health’s 21st century solution to elder care makes independent living safer, more connected, and more collaborative. 
• The technology provides 24/7 voice-activated access to friends, family, professional care teams, and emergency personnel

About Aloe Care Health 

Aloe Care Health has developed the world’s most advanced voice-activated medical alert and communication service for elder care to address critical voids for caregivers in supporting older adults: care collaboration, communication, and safety.

Aloe Care’s comprehensive, 21st century solution for elder care makes independent living for older adults safer, and makes caregiving teams more connected and collaborative. Many Americans feel it’s a priority to age in their homes while having connections to friends, family, and professional support. Aloe Care solves many of these challenges by making elders’ homes safer and better connected to essential personnel. 

In January 2020, Aloe Care Health launched the first comprehensive digital assistant for elder care. In response to the deadly pandemic, the company fast-tracked production of Essentials, responding to heightened demand for ways to keep elders safer and more connected to family and professional care teams while still living independently. 

The centerpiece of Essentials is a proprietary, 4G cellular smart hub that goes in the home of the older adult. It provides 24/7 voice-activated access to emergency response centers and serves as a comprehensive solution for remote caregiving, including built-in sensors to monitor air quality and activity patterns, a mobile app that gives remote caregivers at-a-glance assurance that the elder person is safe, care collaboration for multiple caregivers, and a wearable Care Button that alerts the emergency call center if needed. 

Aloe Care’s Recent Developments

Aloe Care recently announced its Mobile Companion: a 4G LTE device with GPS that gives older adults access to emergency services anytime and anywhere outside of the home with a push of a button. The device is fully integrated with the Aloe Care app, ensuring that remote caregivers and professional response teams can easily locate and assist older adults. 

Aloe Care’s technology empowers caregivers to better support their elders and gives older adults peace of mind in knowing they are supported and can contact their network at any time. 

Aloe Care Health won the Silver Stevie for Customer Service & Call Center Awards Achievement Categories - Best Use of Technology in Customer Service - Telecommunications Industries in the 2021 Stevie Awards for Sales & Customer Service®. 

Interested in entering the 2022 Stevie Awards for Sales & Customer Service?

• Alexandra Paxinos has multiple areas of interest in tourism, marketing, and policy
• Her work with TheSouth Australian Tourism Commission elevates tourism and events in Australia and helps areas impacted by crises

About Alexandra Paxinos 

Alexandra (Alexi) Paxinos is a marketing manager, Asia specialist, partnerships strategist, professional development advocate, and policy advisor. From the age of 9, Alexi has been the sole caregiver of her mother following an accident that left her paraplegic. At 10 years old, she performed for Pope John Paul II with the Australian Youth Choir in Italy and has since gone on to host the current Prime Minister of Singapore, and meet with the Duke of Cambridge, Prince William, after being nominated as a Young Community Leader of South Australia by Carers SA. Alexi’s first promotion came at age 14 when she became Corporal in the Australian Air Force Cadets, before graduating high school at 16 and purchasing her first investment property at 19. Her first international influencer campaign won four international awards including the Silver Award for ‘Best Influencer Strategy’ in the 2016 Marketing Magazine Hong Kong PR Awards; a position second only to Procter & Gamble, and 'Social Media Influencer of the Year' at the 2016 Mumbrella Awards Singapore. Her work has been published in globally distributed magazines, on bus-wraps in Hong Kong, across train stations and live-streams in China, and on live-feeds in South Korea.

Alexi is the Senior Marketing Executive of The South Australian Tourism Commission (SATC), a state tourism organization focused on marketing South Australia to national and international audiences, and bringing new and exciting events, conferences, and festivals to South Australia. 

In February 2020, Alexi was promoted to Senior Marketing Executive, North Asia, and simultaneously Marketing Manager, Hong Kong at the South Australian Tourism Commission (SATC) – her fourth promotion in four years at the organization. In July, Alexi was appointed to the Board of Directors–and in September, Chair of Events Committee–for Spence Club Inc, a networking not-for-profit aimed at developing and retaining female talent in South Australia. In August, Alexi was seconded, in addition to her two marketing roles, as Government Affairs Advisor where she leads policy initiatives and responses on behalf of the SATC. She was also promoted to Vice Chair of Young Australian Tourism Export Council of South Australia (YATEC SA), after becoming a general committee member in January. Alexi has managed this while crisis-managing SATC activities in Hong Kong due to the anti-extradition protests, South Australian bushfires, and global COVID-19 pandemic.

Alexandra Paxinos won two Bronze Stevie Awards for Female Employee of the Year - Government or Non-Profit and Woman of the Year - Government or Non-Profit in The 2020 Stevie Awards for Women in Business®.

Interested in entering the 2021 Stevie Awards for women in Business?

• E-commerce company capitalizes on global network of distributors to improve lives, worldwide
• Shared skills of sports and business help distributors and customers benefit from QNET’s empowering wellness strategies
• QNET partners with Manchester City Football Club to obtain key sponsorship and international reach

About QNET

QNET is an e-commerce direct selling company based in Hong Kong. They offer a wide range of health, wellness, beauty, and lifestyle products to customers worldwide. QNET’s platform makes it easy for customers to build a borderless business promoting their exclusive products, enhancing their lifestyles, and becoming entrepreneurs. 

Performance-Driven Partnership 

QNET’s borderless commitment extends to global communities, focusing on how best to support their needs through the works of QNET’s foundation and various sponsorship programs. QNET has elected to champion sports as a platform largely because of the commonalities between business and sports, both of which require the same qualities including teamwork, open-mindedness, coachability, drive, and hunger for success. 

There’s nothing like sports to bring people and cultures together, uniting the masses in a singular language of passion. QNET is a direct selling company that spans across regions, extends itself beyond borders, and speaks to millions of impassioned distributors from across the world in one single language of growth, success, and overcoming all existing limitations. Because of that global makeup, the company resonates profoundly with the DNA of sports, and nothing expresses this belief better than their partnership with the Manchester City Football Club (MCFC). 

QNET’s marketing strategy depends largely on their deep understanding of their audience—their global network of distributors—and matching their key message with their interests via engaging content. Video recordings with players, trophy tours, and MCFC players/representatives’ appearance at their annual global QNET convention are some of the key assets obtained, which consequently help QNET and their distributors achieve some of their key sponsorship objectives. 

Some of QNET’s key projects include: 

• Global media presence with 30 social media channels, eight blogs in seven languages, PR interventions across the world, etc. 
• MCFC Football and Language School in which children from developing countries participate in the opportunity of a lifetime with the chance to be chosen to undergo football and English language training in Manchester City
• Social media competitions to maximize QNET’s reach through hundreds of thousands of fans and customers around the world
• Viewing parties organized for leaders and distributors in select countries
• Partnering with Furkan Yaman, Turkish soccer player, who has over three million YouTube followers

QNET won the Bronze Stevie for Innovation in Sponsorships in The 2020 Asia-Pacific Awards®. 

Interested in entering The 2021 Asia-Pacific Awards? 

• Cirrus consults with clients around the globe to create powerful behavioral and organizational change 
• Company-wide performance is boosted by positive leaders and positive culture
• During the pandemic, Cirrus implemented virtual learning to consistently lead leaders despite global uncertainty

About Cirrus

Cirrus is a talent and engagement consultancy that blends expertise in leadership, talent and engagement to assess, engage and develop people across organizations– creating powerful behavioral change that has a positive impact on performance. With offices in the UK and Australia, Cirrus has worked in partnership with over 200 international client organizations across 60 countries in 25 languages since it was founded in 2010.

Cirrus’ philosophy is that better leaders create better businesses and better lives. Their mission is to create powerful adjustments that boost performance and change culture. Cirrus’ core values (Connected, Courageous, and Creative) bring their goals to life. They consistently deliver success and innovation within their sector, including: 

• 200,000 leaders transformed across 200 organizations
• 11 industry awards in the past three years alone
• Publication of CEO Dr. Simon Hayward’s thought-leading business books, Connected Leadership (2016) and The Agile Leader (2018)
• Asia-Pacific operation since 2014
• Employing more than 65 global team members and 200+ associates in the past 10 years

Cirrus’ COVID-19 Response

When the pandemic lockdown began, Cirrus’ face-to-face learning (58% of their business) stopped immediately. While competitors were downsizing, furloughing en-masse, and struggling to survive, Cirrus chose to be ambitious instead. While keeping employees safe and engaged, and keeping customers satisfied, Cirrus reinvented the business by focusing on the virtual delivery of learning. Clients who attended Cirrus’ new virtual learning are giving an average satisfaction score of 4.1 - a substantial achievement given that Cirrus’ service was previously focused on classroom delivery. They have secured business with both new and existing clients. 

Cirrus’ business has grown year-on-year despite the sector being decimated by COVID-19. Their research and connections within the industry suggest they are the only major player to have achieved and maintained such growth. 

Cirrus won a Gold Stevie for Company / Organization Categories - Company of the Year - Business or Professional Services and a Bronze Stevie for COVID-19 Response Categories - Most Valuable Corporate Response in The 2020 International Business Awards®. 

Interested in The 2021 International Business Awards?

• The United States’ projected future deficit of over 1 million health care workers created a need for drastic change in how nurses are hired
• Career matchmaker reverses roles and has employers (hospitals) apply to employees (nurses), resulting in happier nurses and patients and an improved healthcare system
• Incredible Health began offering a free continuing education unit (CEU) specifically during the pandemic to help retired nurses reenter the workforce

About Incredible Health 

Incredible Health is a career marketplace for permanent health care workers. Unlike traditional job boards, employers such as hospitals apply directly for potential employees like nurses. This is the first and only platform in the industry that focuses on permanent employees rather than contractors. As proof of traction, Incredible Health is already being used by over 150 major California hospitals, including Stanford Healthcare.

Proactive Problem-Solving 

Healthcare workers make up the United States’ largest labor force, and unfortunately it’s the industry that’s believed to experience the most burnout. Within the next five years, the United States will face a shortage of over 1 million nurses. As a result of understaffing and nurse burnout, hospitals experience a 20% annual turnover rate. Understandably so, high stress leads to unhealthy living and unbalanced lives. Exhausted nurses increase the chances of errors with patients’ medication by 20% and patient-to-nurse ratio errors by 13%. Even worse, overworked, fatigued, and understaffed nurses are 2.5x more likely to quit, leaving patients and hospitals in a difficult position at the most inopportune times. 

To make up for the lack of nurses, hospitals often expect nurses to work longer shifts, resulting in burnout symptoms such as increased stress levels, lower energy and emotional tolerance, sleep deficiency, and physical injuries. Burnout also affects patient care: When nurses are mentally and physically exhausted, medication errors skyrocket by 20%. Hospitals also see an increase in patient readmission and patient death. For every additional patient added to a burnt-out nurse’s care, the probability of patient mortality increases 7%. 

However, the challenge isn’t solely burnout and short turnover rates; it’s an inefficiency in how hospitals scout talent. Incredible Health set out to solve the $1.6 trillion labor problem in healthcare, starting with 60% of the market: nurses. 

By reimagining the career marketplace for permanent nurses, Incredible Health expedites the hiring process and helps hospitals hire great staff at a fraction of the cost (previous average: $20K per new hire). The ideal outcome: Maintain healthier nursing staff to help ensure higher quality patient care. Incredible Health is striving to provide better outcomes for everyone, starting with those who care for us every day—nurses.

This career matchmaker puts nurses in the driver’s seat. Once they sign up online, they can sit back and relax as hospitals apply to hire them. With Incredible Health, nurses receive an average of a 17% salary increase and a 15% commute time decrease. This is the only platform in the industry that truly cares on an individual level. They provide career and personal support via a dedicated career coach to ensure that the nurses are hired into a position that meets their, and the hospital’s, needs. These coaches are former RNs who help with every step of the process, from resume building and interview prep to salary negotiation. The company also offers free wellness events because the people who care for others need care, too. 

Incredible Health’s COVID-19 Response

In March 2020, this platform launched a first-of-its-kind free offering to help nurses across the United States obtain or renew the licenses required to practice. This continuing education unit (CEU) offering was specifically launched during the pandemic to help retired nurses reenter the workforce and ease the financial burden that practicing nurses face when their licenses are close to expiring. Since the launch, tens of thousands of nurses have signed up for the course, and more than 26,000 courses have been completed. 

Incredible Health also recently shared the results of a data report that provides firsthand nurse insights into the impact of coronavirus on the nursing landscape and hospitals. 

Recent Accomplishments

Since launching the beta in 2017, Incredible Health has earned an average of 200% growth month-over-month, making it the fastest-growing hiring platform for nurses today. Other accomplishments include: 

• Employers hire applicants 25x more efficiently than through traditional channels, a testament to the custom talent matching and automated screening technology
• Nurses who use Incredible Health are hired 3x faster than through traditional channels (25 vs. 90 days)
• Nurses hired through Incredible Health receive an average of 17% salary increase and a 15% reduction in commute time
• Application time is reduced by 90% from 45 to 5 minutes
• 96% of hired nurses recommend Incredible Health to friends or colleagues
• Incredible Health is used by over 150 California hospitals and is expanding nationally

Incredible Health’s goal is to help health care professionals live better lives and do their best work.

Incredible Health won the Gold Stevie for Startup of the Year - Business Services Industries and the Silver Stevie for Health care Technology Solution in The 2020 American Business Awards®.

Interested in entering The 2021 American Business Awards?

• StarCompliance is a global provider of financial compliance software
• CEO Jennifer Sun’s experience in the industry has propelled StarCompliance to the forefront of the industry
• Jennifer’s dedication to the company and its employees puts people first

About StarCompliance

StarCompliance is a leading provider of compliance software to the global financial industry. Their scalable, easy-to-use solutions provide a 360-degree view of employee and business activity to help firms monitor and reduce risk, meet regulatory obligations, gain efficiencies, and drive employee adoption.

Star has over 20 years of experience supporting a global client base in more than 83 countries and across a range of financial service disciplines—including asset managers, broker-dealers, private equity firms, insurance providers, investment banks, and diversified financial institutions.

A well-timed agile transformation at the beginning of 2020 allowed Star to pivot quickly to the new remote-work environment of COVID-19. Their software has helped compliance teams stay globally connected. While the pandemic has forced many companies to take a wait-and-see approach, Star’s leadership team and CEO Jennifer Sun have continued to drive the business forward by rolling out even more new products, creating successful virtual events, and publishing the only survey to date that has specifically delivered insights around financial compliance and the challenges of COVID-19. 

About Jennifer Sun

CEO of StarCompliance, Jennifer Sun has more than 20 years of experience in traditional finance and fintech and a passion for helping companies reach their ultimate potential. She began her career as a financial analyst at Goldman Sachs. After a few years, Jennifer left Goldman to help launch Epoch Partners: a technology-enabled investment bank. After just 18 months, Epoch was acquired by Goldman Sachs. For the next 17 years, Jennifer dedicated her knowledge of the industry and fast-growth tactics to Ipreo: a global provider of software solutions, data, and analytics to investment banks, PE firms, and venture capital firms. In search of a new opportunity where she could again make a significant impact, Jennifer joined Star in September 2018, excited by the growth opportunities and potential she saw in Star and its employees. 

By putting employees first, Jennifer Sun helps guarantee Star's continued success. Every Star employee knows how the company is performing financially and knows why decisions are made. Jennifer’s frequent Town Halls and firm-wide communications ensure that important information is passed along to everyone. Her continued focus on streamlining internal operations is making Star a well-oiled machine that transcends geography and time zones.

StarCompliance won a Gold Stevie for Company of the Year - Business Products and a Bronze Stevie for Female Executive of the Year - Business Services - 11 to 2,500 Employees in the 2020 Stevie Awards for Women in Business®.

Interested in the 2021 Stevie Awards for Women in Business?

• DATA Inc. provides staffing solutions to multiple industries around the world
• Jennifer D’Silva has been with the DATA Inc. for decades and has led the company to international success
• She is focused on hiring a diverse workforce and promoting a work environment where people across all genders and ethnicities are supported to reach their true potential

About DATA Inc. 

DATA Inc. is a full service staffing solutions provider serving numerous industries across the globe. They provide technical, professional, marketing and clinical services as well as statement of work and payrolling services.

Jennifer D’Silva

To the DATA Inc. family, Jennifer D’Silva is the epitome of resilience and commitment. Born in Kuwait, she escaped to India as a teenager from possible Iraqi detention during the first Gulf War. DATA Inc. hired Jennifer from India as a Junior Account Executive in 1999. As a young woman in her early 20s, she migrated to the United States alone, and through her hard work and dedication, she blazed a path of success with the company by becoming the top producer, working with existing clients, and winning new business throughout her tenure.

Jennifer’s phenomenal track record including her gravitas, executive presence, emotional intelligence, and self-confidence culminated in her taking over as Head of Sales in 2016. During her tenure in leading the sales organization, DATA Inc. has registered double-digit revenue and EBITDA growth year after year and increased its footprint from being a local New Jersey staffing provider to an international provider of staffing, state of work (SOW), and payrolling services. 

Jennifer has built a team of tenured sales account managers across all of the company’s 14 locations around the world, serving as a true mentor and standing by individual teammates when they have gone through a rough patch and helping them in areas of improvement to achieve their true potential. Jen is a huge diversity and inclusion and women power proponent. She has succeeded in cultivating a gender neutral culture at DATA Inc. where men and women have equal access to getting assignments that help them grow and develop. 

Across the staffing industry, less than 5% of companies are run by women leaders. Jennifer’s outstanding drive has brought DATA Inc. to the front of the staffing solution industry. During COVID-19, Jen’s calm and confident leadership has ensured that not only did the company have no layoffs, but it grew geographically and in headcount revenue. She has shown resilience and continued to keep the company morale high with continued engagement, employee appreciation, and motivation. This is a huge contrast to the industry which has seen negative growth and numerous layoffs across the board. 

Most importantly, DATA Inc. is a certified diverse supplier, and diversity and inclusion is incredibly important to the company. Jennifer has worked hard to ensure that not only the organization is diverse, but that they showcase diversity in their services and in community philanthropy. 

DATA Inc. won a Silver Stevie for Female Executive of the Year - Business Services - 11 to 2,500 Employees in The 2020 Stevie Awards for Women in Business®. 

Interested in the 2021 Stevie Awards for Women in Business?

• Belton Executive Coaching & Consulting helps leaders across the globe improve personally and professionally
• Sue Belton has decades of leadership experience that she uses to help others through her books and coaching

About Belton Executive Coaching & Consulting

Belton Executive Coaching & Consulting LTD. is one of the UK’s leading boutique coaching consultancies. Founded by bestselling author Sue Belton in 2008, Belton Executive Coaching & Consulting has helped international business leaders, executives, and even celebrities to change their personal and professional outcomes.

About Sue Belton

Sue Belton is a high impact life and leadership coach. Raised in the army, and with over 12 years experience working for the BBC as a journalist, Sue knows the pain that many leaders suffer as they try to develop visionary leadership skills while managing important business decisions, moving away from operational delivery, and focusing on wider business direction. Sue has used her skills and knowledge of corporate culture and the mentally crippling challenges it can bring its leaders to develop a boutique coaching consultancy that is quite literally changing business leaders' lives across Europe.

As a result, Sue quadrupled business turnover, became a best-selling author, and is the first choice for corporate leadership coaching in many sectors including financial, construction, and utilities. In 2019, with her service recommended widely, Sue was approached by the leading European insurance provider Generali to support newly promoted executives to grow into their roles as leaders. Over the following year, Sue worked with a range of executives and leaders who have since made exceptional transformations across their own roles and lives, creating an outstanding impact on the businesses they work for, and in turn driving further business growth.

Belton Executive Coaching & Consulting won a Gold Stevie for Female Entrepreneur of the Year - Business Services - 10 or Less Employees in The 2020 Stevie Awards for Women in Business®. 

Interested in the 2021 Stevie Awards for Women in Business?

• STEMi Makers Africa is a NGO that helps provide young women with technology skills and experience
• Founder Amanda Obedike was part of the Barack Obama Young African Leadership Initiative and continues to work with underrepresented communities to boost their potential in STEM

STEMi Makers Africa

STEMi Makers Africa is a Non-Governmental Organization that addresses the leaky unemployment pipeline and under-representation of women and girls in STEM by equipping them with STEM emerging tools, real-world problem skills that they need to use to excel in STEM lucrative fields and become more experienced for Africa's workforce. The future growth and development of Africa depends on an aligned system that enables young Africans to be technology problem-solvers and self-reliant innovators.

STEMi Makers Africa has built a diverse community and impacted nearly 10,000 people across 17 sub-saharan countries in Africa. They are building a STEM Ecosystem (called Africa By Us, For Us) of a diverse talent pool of young people in African countries to provide a sustainable boost to economic growth and prepare them for the jobs of the future. 

This led STEMi Makers Africa into an ongoing partnership with IBM, Red Hat, and the U.S. Department of State to cultivate a STEM Workforce by training educators across underrepresented communities with project-based learning tools and provide key resources to teachers to help them understand STEM pathways and modern classroom courses.  

About Amanda Obidike

Amanda Obidike is a Certified Professional in STEM by the Open University in the United Kingdom. As the founder of STEMi Makers Africa, Amanda provides leadership and strategic management and oversees the design and implementation of sustainable projects. 

Forbes Science named Amanda as the Nigerian changing the culture fabric for young girls to embrace STEM. She serves as a Mentor in the Cherie Blair Foundation, the 1 Million Women in Tech, the Global Thinkers for Women, and the New York Academy of Sciences where she lends her voice and knowledge and serves as a role model to girls in Africa. In 2018, Amanda served as a regional lead at the Barack Obama Young African Leadership Initiative, and in 2019, Amanda was an awardee of the Public Affairs Section of the USA Consulate General for her work in marginalized communities. 

Amanda Obidike of STEMi Makers Africa won the Gold Stevie for Female Innovator of the Year, the Silver Stevie for Female Executive of the Year, and the Silver Stevie for Organization of the Year, all for Government or Non-Profit in the 2020 Stevie Awards for Women in Business®. 

Interested in entering the 2021 Stevie Awards for Women in Business?