Why Businesses Should Invest in Automated Customer Service

Posted by Hailey Roos on Wed, Sep 02, 2020 @ 10:08 AM

Look around you; automation is everywhere. From checking bags in at the airport to ordering pizza, booking a hotel room, or arranging a doctor's appointment, artificial intelligence is being used worldwide. Customer service is no different. By the end of this year, experts predict 85% of all customer exchanges will be done without human interjection. 

The automation of customer service radically reduces human input in repetitive, manual tasks, saving time, effort, and, ultimately, monetary resources. This means the addition of processes that let customers ask and have queries answered instantaneously without the need for any contact with a human representative. It works so well because the customer has to jump through fewer hoops to find a resolution.

Automated customer service removes the need for context or secondary explanations, and gets to the heart of a problem without much fuss. It's not limited by industry either, having potential use cases for retailers, manufacturers, IT pros, and even a Saas marketing agency

Are you looking to integrate automated customer service into your organization? Or, do you still need to convince those around you of its uses? RingCentral is here to help, and here's why your business should invest in automated customer service. 

Source: Finances Online

AI can preempt a problem

Through automation, you gain a level of responsiveness that just isn't humanly possible. In the not too distant future, a virtual assistant will know what a customer wants by understanding how most people interact with a business and using that data to guide the customer throughout his or her journey. 

An AI assistant will know who makes up your customer base and give them what they want before they even know they need it. AI-embedded systems can monitor an infinite amount of websites and data sets, identifying distress indicators and customer experience blockers. It can then respond instantaneously through pop-ups or virtual service agents that function across platforms. 

This preemptive problem solving can significantly lower customer abandonment rates within a purchasing cycle, while at the same time improving the customer journey and satisfaction. 

This type of preemptive problem solving is referred to as "intent prediction." It's an algorithm that figures out where the customer came from, should go next, and what they'll need when they get there. Inputs like clicks, scrolling speed, views, and prior purchases are translated into data that determines intent and selects the right kind of support. 

For example, the tech can recognize patterns based on web activity and route the incoming customer call to the right agent or department. Intent prediction lets customer service teams be there at the exact point they're needed.

24/7 365

Not limited by public holidays, sick days, or time zones, an organization with AI-empowered customer service means it can handle customer queries at all times, every day. Meaning, no waiting times for a response. No waiting times suggest better customer satisfaction, thus reduced churn. It also proves a brand's customer commitment - valuable for both trust and reputation. 

No need for training or repetition 

Onboarding and then training staff is an expensive and time-consuming process. A customer call center operator in the US can cost upwards of $4000 to hire and nearly $5000 to train them on your systems, call center workforce management software, and more. Never mind stationery and office other office expenses.

Automation solutions solve both cost and space problems, which are common issues within a call center. AI can empower team members with the resources they need to serve your customers and find more job satisfaction. 

An automatic dialer, for example, can arm agents with all they need for any specific call. Simultaneously, computer telephony integration software links all data into a single dashboard and gives the agent a myriad of methods to help answer customer queries. Such features are just part of the reason why RingCentral is a Stevie Awards winner.  

Rather than retraining your entire workforce, the software can be reconfigured and everything else automated. More still, AI-powered customer service platforms free up employees from tiresome and often dull tasks and allow them to focus more on challenging customer issues and think of creative, dynamic solutions. 

Source: Superoffice 

An easier way to personalize 

By combining big data, machine learning, and AI, companies can create an intimate personalization level across a customer’s journey. This can be as simple as using past purchases to suggest new products, or as complicated as detailed website layouts laid out in real-time to match a user’s browsing habits and reading comprehension. 

This sort of personalization improves customer experiences; it encourages conversions as well as repeat purchases. AI and automation also give human employees more context as to who they’re talking to, by understanding their purchase history, search preferences, and past experiences with your business. With this information on hand, service professionals are more prepared to give your customers better and more tailored output. 

Guaranteed reliability 

AI-powered customer service technology unlocks a level of reliability that human counterparts cannot match. Chatbots don’t have the same affiliations and biases humans may have. Chatbots don’t show up to work late. They don’t get irritated with customers or crack inappropriate jokes. 

They can also be designed to escalate matters to a human manager if they’re not providing adequate service. All of this improves customer service interactions, which is one of the best ways to generate repeat business. 

When queries are escalated to a human agent, they’re able to handle the past-call data in an instant and can pick up the baton where it was dropped. As opposed to the customer having to repeat themselves. There’s no need for siloed information or separate databases. Customer service reps, working alongside virtual assistants, can provide consistent, reliable, and friendly service. 

Source: Artificial solutions

The ability to scale quickly 

AI-powered technology allows businesses to scale customer service up or down with ease and speed, even when resources are limited (like during a pandemic). Upon launching a new product or service, a business can release FAQs or video-based solutions that can handle countless customer questions without human interjection. 

Chatbots make it easy to respond to customer inquiries even during a surge, and learn and grow from every interaction. Businesses can break into new markets without limitation or the need to hire and train a mass of staff who speak the language needed in this new market. You can keep your workforce connected, no matter where they are or where they’re working from

AI is not here to replace human teams but to support them. It can compile massive amounts of data and present it in an easy to read and action format, ultimately for the customer’s benefit. It makes work smarter, not harder, and has already changed customer service forever. 

John Allen, Director, Global SEO at RingCentral, a global UCaaS and VoIP provider. He has over 14 years of experience and an extensive background in building and optimizing digital marketing programs. He has written for websites such as MarketScale and E-Spirit.

RingCentral won a Gold Stevie for Innovation in Human Resources Management, Planning, & Practice in the 2020 Asia-Pacific Awards®. 

Topics: Asia-Pacific Stevie Awards

Grand Stevie Winners Announced In 2020 Asia-Pacific Stevie® Awards

Posted by Maggie Gallagher on Wed, Aug 05, 2020 @ 09:42 PM

The Stevie® Awards, organizer of the world’s premier business awards programs, announced the winners of five Grand Stevie® Award trophies in its seventh annual Asia-Pacific Stevie Awards. The Asia-Pacific Stevie Awards are the only awards to recognize innovation in the workplace throughout the entire 29-nation in Asia-Pacific region. All organizations in the region are eligible to submit nominations.

Gold, Silver, and Bronze Stevie Award winners in the various categories were announced on 8 July. Those awards were determined by the average scores of more than 100 executives worldwide acting as judges in May and June. Winners will be celebrated during a virtual awards ceremony on Tuesday, 22 September at 2 pm, KST. Tickets for the event are now on sale.

The 2020 Grand Stevie® Award for Organization of the Year goes to SM Prime Holdings, the Philippines, owner of SM Supermalls and Shopping Center Management, which earned 56.5 points from three Gold, 11 Silver, and 17 Bronze Stevie wins. SM Supermalls also won this honor in 2019.

SM Supermalls

Grand Stevie winners also include those with the highest-scoring nominations in the four nations that submitted the most nominations:

Australia: OnAIR by EventsAIR - the Virtual/Hybrid Event Solution, Gold Stevie winner for Award for the Innovation in Technology Development > Computer Industries          

China: Application of IoT Technology to Demand Control Ventilation in Carpark at Three Garden Road, Hong Kong, Gold Stevie-winning nomination for Award for Innovation in Technology Management, Planning & Implementation > All Other Industries submitted by Great Eagle Holdings Limited

Philippines: CultureCX Fuels Employee and Client Success, TTEC's Gold Stevie Award-winning nomination for Award for the Innovative Use of Technology in Human Resources > All Other Industries

South Korea: Kyoung Gu Kang, Team Leader, D.TRIBE, Gold Stevie winner for Most Innovative Marketing or Advertising Professional of the Year

The 2020 Asia-Pacific Stevie Awards have recognized organizations in 20 nations including Australia, China including Hong Kong and Macao, India, Indonesia, Japan, Laos, Malaysia, Maldives, Myanmar, New Zealand, Pakistan, Philippines, Singapore, South Korea, Taiwan, Thailand, the United Arab Emirates, the United Kingdom, the United States, and Vietnam. More than 1000 nominations about innovative achievements in the 29-nation of the APAC region were considered by the judges this year.

“Though 2020 has had more challenging times than anyone expected, the Grand Stevie Awards winners prove that through determination, resiliency, and innovation that it’s still possible to succeed during rough times” said Maggie Gallagher, President of the Stevie Awards. “We commend this year’s Stevie Award winners for their achievements, and we look forward to celebrating them on 22 September.”

Details about the Asia-Pacific Stevie Awards and the 22 September awards ceremony, and the list of Stevie Award winners, are available at http://Asia.Stevieawards.com.

 

Sponsors and partners of the 2020 Asia-Pacific Stevie Awards include adobo magazine and PR Newswire Asia.

 

Topics: Grand Stevie Winner, Asia-Pacific Stevie Awards

Winners in 2020 Asia-Pacific Stevie® Awards Announced

Posted by Maggie Gallagher on Tue, Jul 14, 2020 @ 10:17 AM

Winners to Be Celebrated During Virtual Event on 22 September


Winners in the seventh annual Asia-Pacific Stevie® Awards, the only awards program to recognize innovation in business throughout the entire Asia-Pacific region, were announced today. The list of Gold, Silver and Bronze Stevie Award winners is available at http://Asia.StevieAwards.com.

The Stevie Awards are widely considered to be the world's premier business awards, conferring recognition for achievement in the workplace over the past 18 years in programs such as The International Business Awards® and The American Business Awards®. The name Stevie is derived from the Greek word for “crowned.”

The 2020 Asia-Pacific Stevie Awards have recognized organizations in 20 nations including Australia, China including Hong Kong and Macao, India, Indonesia, Japan, Laos, Malaysia, Maldives, Myanmar, New Zealand, Pakistan, Philippines, Singapore, South Korea, Taiwan, Thailand, the United Arab Emirates, the United Kingdom, the United States, and Vietnam. More than 1,000 nominations about innovative achievements in the 29-nation APAC region were considered by the judges this year in categories such as Award for Excellence in Innovation in Products & Services, Award for Innovative Management, and Award for Innovation in Corporate Websites, among many others. 

Among the top overall winners are Songpa-gu Office (South Korea) with four Gold and one Silver Stevie Awards and VNPT VinaPhone (Vietnam) with three Gold, three Silver and nine Bronze Stevie wins.

IBA asian winners

Winners of two or more Gold Stevie Awards include Accenture, Inc. (Philippines), Airport Railroad (South Korea), Cathay United Bank (Taiwan), Dell Technologies Ltd. (India), D.TRIBE (South Korea), FPT Software (Vietnam), IPG Box (South Korea), Jeju Province Development Co. (South Korea), Jungnang-gu Office (South Korea), Korea Environment Corporation (South Korea), KT KBN (South Korea), Macarthur Makeovers (Australia), Ministry of Foreign Affairs of Korea (South Korea), OCBC NISP (Indonesia), Ooredoo Maldives (Maldives), PT. PETROKIMIA GRESIK (Indonesia), Seocho-gu Office (South Korea), and ZEEP Medical (Australia). 

Gold, Silver and Bronze Stevie Award winners were determined by the average scores of more than 100 executives around the world acting as judges in May and June.

“We are delighted that the seventh edition of the Asia-Pacific Stevie Awards attracted so many impressive nominations,” said Stevie Awards president Maggie Gallagher. “This year’s winning nominations are testament to the resiliency and innovation of organizations in the region, many of which continue to succeed despite the challenges of the COVID-19 pandemic. Although we are disappointed that we cannot stage the in-person awards banquet we had planned for Hanoi, Vietnam this year, we look forward to celebrating many of this year’s winners during our virtual awards ceremony on 22 September.”

Details about the Asia-Pacific Stevie Awards and the 22 September awards ceremony, and the list of Stevie Award winners, are available at http://Asia.Stevieawards.com.

Sponsors and partners of the 2020 Asia-Pacific Stevie Awards include adobo magazine and PR Newswire Asia.

Details about the Asia-Pacific Stevie Awards and the 22 September awards ceremony, and the list of Stevie Award winners, are available at:

http://Asia.Stevieawards.com

 

Topics: Asia-Pacific Stevie Awards

Stevie® Awards điều chỉnh lịch trìnhGiải thưởng Kinh doanh Quốc tế lần thứ 17

Posted by Clara Im on Wed, Apr 22, 2020 @ 04:56 AM

Thời hạn được lùi lại nhằm cung cấp thêm thời gian gửi đề cử do ảnh hưởng của COVID-19

The Stevie® Awards, Nhà tổ chức Giải thưởng Kinh doanh Quốc tế (International Business Awards®) hôm nay đã thông báo lịch trình Giải thưởng năm 2020 (lần thứ 17) vừa được điều chỉnh do đại dịch COVID-19.

Giải thưởng Kinh doanh Quốc tế được biết đến rộng rãi là cuộc thi về kinh doanh hàng đầu thế giới. Năm 2019 cuộc thi đã thu hút hơn 4000 đề cử từ các công ty/tổ chức trên 70 quốc gia.

 “Chúng tôi nhận thấy cần thiết phải lùi thời hạn gửi đề cử để các công ty/tổ chức bị ảnh hưởng bởi đại dịch có thêm thời gian chuẩn bị,” Maggie Gallagher - Chủ Tịch Stevie Awards cho biết.

XEM TÀI LIỆU HƯỚNG DẪN GỬI ĐỀ CỬ TẠI ĐÂY.

Lịch trình IBA được điều chỉnh như sau:

  • Thời hạn ban đầu là 13/5 nay được lùi tới 24/6.
  • Thời hạn nộp muộn các đề cử phải nộp phụ phí được lùi từ 17/6 đến 28/7.
  • Quá trình xét duyệt do hơn 250 chuyên gia trên thế giới thực hiện sẽ bắt đầu từ cuối tháng 6 và kéo dài đến 31/8.
  • Ngày công bố giải Vàng, Bạc, Đồng sẽ được dời từ 11/8 đến 9/9.

IBA schedule change

Lễ trao giải IBA vinh danh những người chiến thắng lần thứ 17 sẽ vẫn được tổ chức tại Paris - Pháp ngày 24/10.

Giải IBA 2020 sẽ ghi nhận thành tích kể từ đầu năm 2019 của các tổ chức, đội nhóm và cá nhân trong nhiều hạng mục khác nhau. Thông tin chi tiết về việc gửi đề cử có sẵn tại www.StevieAwards.com/IBA.

Bà Gallagher nhấn mạnh IBA có hơn 40 hạng mục được miễn phí đề cử, bao gồm tất cả 35 hạng mục dành cho Công ty/Tổ chức của năm và có nhiều tính năng mới của IBA được sửa đổi cho năm 2020, bao gồm:

  • 9 Hạng mục mới trong đó ghi nhận những thành tựu đơn lẻ trong các lĩnh vực như quay vòng vốn trong kinh doanh, tài chính, tạo doanh thu và khoa học công nghệ.
  • Đơn giản hoá trong các yêu cầu gửi đề cử các hạng mục dành cho Công ty/Tổ chức, Truyền thông Doanh nghiệp và PR, Marketing và Sản phẩm & Dịch vụ mới.

Vài nét về Stevie® Awards

Giải thưởng Stevie được trao tặng trong tám chương trình: Giải thưởng Stevie Châu Á - Thái Bình Dương, Giải thưởng Stevie của Đức, Giải thưởng Kinh doanh Hoa Kỳ, Giải thưởng Kinh doanh Quốc tế, Giải thưởng Stevie cho Nhà tuyển dụng xuất sắc, Giải thưởng Stevie cho Phụ nữ trong Kinh doanh, Giải thưởng Stevie cho Bán hàng & Dịch vụ khách hàng và chương trình mới là Giải thưởng Stevie khu vực Trung Đông. Cuộc thi Stevie Awards nhận được hơn 12.000 bài dự thi mỗi năm từ các tổ chức ở hơn 70 quốc gia. Tôn vinh các tổ chức thuộc mọi loại hình và quy mô và những người đứng sau họ, Stevies ghi nhận những màn thể hiện xuất sắc tại nơi làm việc trên toàn thế giới. Tìm hiểu thêm về Giải thưởng Stevie tại http://www.StevieAwards.com.

Topics: business awards, The Stevie Awards, Asia-Pacific Stevie Awards, The International Business Awards, Giải thưởng Stevie, Giải thưởng Kinh doanh Quốc tế

Startschuss für die Stevie® Awards for Great Employers 2020

Posted by Catrin Beu on Fri, Apr 03, 2020 @ 09:42 AM

Es ist soweit. Die Bewerbungsphase für den jährlich ausgelobten Stevie® Awards for Great Employers läuft an. Zum fünften Mal zeichnet der bedeutende Wirtschaftspreis die weltweit besten Arbeitgeber sowie Teams und Manager im Personalbereich aus. Prämiert werden auch Dienstleister, neue Produkte und Dienstleistungen, die Unternehmen darin unterstützen, bedeutsame Arbeitsplätze zu schaffen und zu erhalten.

SAGE19_social_03-13-2020

Bis zum 3. Juni dürfen Einzelpersonen und Organisationen weltweit - ob öffentlich oder privat, gewinnorientiert oder gemeinnützig, groß oder klein – Bewerbungen für die Stevie® Awards for Great Employers einreichen. Dann endet die reguläre Teilnahmefrist. Jedoch ist eine Bewerbung noch bis zum 22. Juli mit der Zahlung einer Nachgebühr möglich. Schnellentschlossene Teilnehmer profitieren von ermäßigten Teilnahmegebühren, wenn sie Einreichungen bis zum 29. April vornehmen.

Die Finalisten des internationalen Wettbewerbs werden am 13. August 2020 bekannt gegeben. Im Rahmen einer Galaveranstaltung im Hotel Caesars Palace in Las Vegas erhalten die Preisträger der Gold, Silber und Bronze Stevie Awards am 17. September ihre Auszeichnungen. Eine international besetzte Jury aus über 50 Führungskräften ermittelt die diesjährigen Stevie-Gewinner.

Alle wichtigen Informationen, wie sich Unternehmen am besten bewerben, sind zu finden unter www.StevieAwards.com/HR.

Sie möchten an den Stevie Awards for Great Employers 2020 teilnehmen?

IHRE TEILNAHMEUNTERLAGEN

Die Stevie Awards for Great Employers zeichnen Leistungen in folgenden Kategorien aus:

Arbeitgeber des Jahres erhalten die Employer of the Year Awards. Die Preisträger der 31 branchenspezifischen Arbeitgeber des Jahres  werden durch eine einzigartige Mischung aus öffentlicher Abstimmung und professionellen Bewertungen ermittelt. Die öffentliche Abstimmung findet vom 23. Juli bis zum 10. August 2020 statt.

Im Personalwesen werden die HR Achievement Awards vergeben. Einzelne Personen im Personalwesen erhalten die HR Individual Awards. Die besten externen Lösungsanbieter werden mit den Solution Provider Awards und die besten HR-Teams in den HR Team Categories ausgezeichnet. Lösungen, Implementierungen und Schulungsprogramme oder Medienkategorien werden in den Kategorien Solutions, Implementations, and Training Programs or Media Awards vergeben.

Für das Jahr 2020 sind viele neue Kategorien für HR-Leistungen hinzugekommen. Erstmals werden Leistungen im Bereich der Barrierefreiheit prämiert. Die beste Nutzung des mobilen Lernens und die innovativsten Lern- und Entwicklungsprogramme werden gesucht, ebenso das beste Team-Entwicklungsprogramm und besondere Leistungen in der Führungskräfteentwicklung.

Auch einzigartige attraktive Angebote, die ein Unternehmen potentiellen Arbeitnehmern anbietet, werden ausgezeichnet in der Kategorie Best Employee Value Proposition. Neu ist auch, dass bei 14 der 16 Auszeichnungen für einzelne Personen im Personalwesen keine Teilnahmegebühren erhoben werden.

2019 wurden aus 550 Nominierungen von Unternehmen aus 21 Nationen die Stevie-Gewinner in Gold, Silber und Bronze ermittelt. Zu den Preisträgern der Stevie Awards for Great Employers 2019 zählen unter anderem die Berliner Products Up GmbH. Sie gewann einen Gold Stevie Award in der Kategorie Employer of the Year - Computer Software - Up to 250 Employees.

Die Deutsche Telekom Services Europe AG gewann einen Silber Stevie in der Kategorie Achievement in Internal Communications und Bronze als Employer of the Year – Telecommunications. Und die DPDHL Deutschland gewann einen Bronze Stevie in der Kategorie Achievement in Recruitment.

Weitere Preisträger sind die Advisor Group (USA), Allianz Partners (USA), Cisco (USA), DenizBank A.Ş. (Turkei), Deutsche Telekom Services Europe (Deutschland), ej4 (USA), Globe Telecom, Inc. (Philippinen), IBM (USA), L&T Technology Services, Ltd. (Großbritanien), Paysafe Group (Kanada), Productsup (Deutschland), Techcombank (Vietnam), Toyota Turkey (Turkei).

 

Topics: Asia-Pacific Stevie Awards, Wirtschaftspreis HR, 2020 Stevie Awards for Great Employers

COVID-19パンデミックによるスティービー・アジア・パシフィック賞(2020 Asia-Pacific Stevie®Awards)のスケジュール改訂

Posted by Clara Im on Tue, Mar 31, 2020 @ 06:03 AM

世界有数のビジネスアワードプログラムの主催者であるStevie®AwardsCOVID-19のパンデミックが進行中のため2020年(第7回)Asia-Pacific Stevie Awardsのスケジュール全体改訂すると発表しました

APSA20_EXTDL170620_600x300_Japanese

最終エントリー期限が617まで延長されました617までに提出されたエントリーには追加の遅延料金はされず、審査プロセスにおいてらかのペナルティをけることはありません 審査期間629まで延長されThe Asia-Pacific Stevie Awardsのゴールド、シルバー、ブロンズの受賞者は78に発表の予定です。ベトナムのハノイで529予定されてい7回表彰式、現在94に変更されております(場所はハノイで変更ありません)。

The Asia-Pacific Stevie Awards アジアパシフィック地域全体におけるイノベーションを評価す唯一のビジネスアワードプログラムですこのコンテストはジア太平洋地域29か国のすべての組織(組織の大小、営利/営利、公的/私的わずを対象としています

The Asia-Pacific Stevie Awards 、例えそれがどこの職場で達成されたものであってもあらゆる形態のイノベーションを表彰することに焦点を当てていますエントリーは、中国語、英語、インドネシア語、日本語、韓国語マレー語タイ語ベトナム語の8言語で受け付けられており、以下のカテゴリーに分類されています。

その他

2020しい申請方法としてすべてのカテゴリーの実績について、従来のエッセイに代えて最長5分の動画を提出できるようになりました。

地域全体の多数の専門家が審査に参加しゴールドシルバーロンズのスティービーアワードの受賞者決定します

エミー賞やその他の国際的な賞のトロフィーを製作する会社が作ったスティービーアワードのトロフィーは、世界で最も切望されているトロフィーの1つです。スティービーの名前は、ギリシャ語で「戴冠」という意味のステファンという名前に由来しています。

スティービー賞について

スティービー賞はアジア太平洋スティービー賞ドイツスティービー賞、中東スティービー賞アメリカビジネス賞®国際ビジネス賞®、優れた雇用主のためのスティービー賞、女性のためのスティービービジネス賞、販および顧客サービスに関するスティービー賞の8つのプログラムで授与されていますスティービー賞のコンテストには70か国以上の組織から毎年12,000件以上のエントリーがありますスティービー賞はあらゆる種類と規模の組織とそれを支える人々を称え、世界中の職場における傑出したパフォーマンスを表彰しますスティービー賞の詳細についてはhttp//www.StevieAwards.comをご覧ください

* 第7回 スティービー賞(The Stevie Awards)アジア・パシフィック(APSA)2020 のスポンサー企業はadobo magazinePR Newswire Asiaを含みます。

Topics: Asia-Pacific Stevie Awards, スティービー賞, 2020 Asia-Pacific Stevie Awards, アジア太平洋スティービー賞

受新冠疫情影响,2020年亚太史蒂夫®奖调整时间表

Posted by Clara Im on Tue, Mar 31, 2020 @ 05:38 AM

全球知名商业奖项史蒂夫®奖的主办方宣布,受新冠疫情影响,决定调整2020年(第七届)亚太史蒂夫®奖的时间表。

APSA20_EXTDL170620_600x300_Chinese

奖项的最终报名截止日期将延长至2020617日,对于在617日之前提交的参赛作品,将不收取任何额外的滞纳金,评审过程将持续到629日,获奖名单将于78日宣布。第七届亚太史蒂夫®奖年度颁奖典礼原定于529日在越南河内举行,现已改期为94日。

亚太史蒂夫®设有如下奖项组别:

年度报告奖与其他出版物奖客户服务奖公司/组织奖人力资源奖信息科技奖管理奖营销奖新产品奖企业传播、投资者关系和公共关系奖网站奖以及智能手机与平板电脑应用程序奖等。

获奖者由来自整个亚太地区的专业人士一同评审选出。

史蒂夫奖的奖杯由制作艾美奖和其他国际知名奖项的公司负责制作,是世界上最受认可的商业奖项之一。「Stevie史蒂夫」的名字取自「Stephen斯蒂芬」, 派生于希腊语「加冕」一词。

关于史蒂夫奖

史蒂夫®奖共有八大奖项,包括亚洲-太平洋史蒂夫奖(Asia-Pacific Stevie Awards)德国史蒂夫奖(German Stevie Awards)美国商业奖(American Business Awards®)国际商业奖(The International Business Awards®)史蒂夫女性企业家奖(Stevie Awards for Women in Business)史蒂夫优秀雇主奖(Stevie Awards for Great Employers) 、以及史蒂夫销售与客户服务奖(Stevie Awards for Sales & Customer Service)以及新设的中东史蒂夫奖Middle East Stevie Awards)。

史蒂夫®奖每年都收到来自70多个国家的组织所提交的12000余件参赛作品,旨在向所有形态和规模的组织及引领该组织的人们赋予名誉,表彰全世界企业创造的卓越成果。

进一步了解史蒂夫奖,请点击www.StevieAwards.com

*2020年亚太史蒂夫®奖的赞助商包括adobo magazine PR Newswire Asia

Topics: Asia-Pacific Stevie Awards, 史蒂夫奖, 亚洲-太平洋史蒂夫奖, 史蒂夫, 2020 Asia-Pacific Stevie Awards

코로나19의 영향으로, 2020 아시아-태평양 스티비상 일정 변경

Posted by Clara Im on Tue, Mar 31, 2020 @ 05:12 AM

세계 최고의 비즈니스 대상 프로그램 운영조직 스티비 어워즈(The Stevie® Awards)는 코로나19의 영향으로 2020 (제7회) 아시아-태평양 스티비상(Asia-Pacific Stevie Awards)의 전체 일정을 변경한다고 발표했다.

APSA20_EXTDL170620_600x300_Korean

먼저 최종 출품 마감일이 6 17일로 더 연장된다. 추가적인 지체료는 부과되지 않으며, 6 17일까지 제출되는 출품작들은 어떤 이유로든 심사 과정에서 불이익을 받지 않는다. 심사 과정은 6 29일까지 연장되며, , , 동 스티비상 수상자들은 7 8일 발표된다. 5 29일 베트남 하노이에서 열리기로 했던 제7회 시상식의 일정은 9 4일 하노이로 변경된다.

아시아-태평양 스티비상은 아시아-태평양 전 지역에 걸쳐 비즈니스계의 '혁신'을 시상하는 유일한 비즈니스 대상 프로그램이며, 대규모와 소규모, 영리와 비영리, 공공과 민간에 상관 없이, 아태지역 29개국에 있는 모든 조직들에 열려 있다.

이 상은 어떤 일터에서 성취되었든, 모든 형태의 혁신을 시상하는데 중점을 두고 있다. 출품작들은 8개의 언어(한국어, 말레이어, 영어, 인도네시아어, 일본어, 중국어, 태국어, 베트남어)로 출품할 수 있으며, 출품이 가능한 카테고리에는 연례보고서 및 출판물 부문, 고객 서비스 부문, 기업/조직 부문, HR 부문, IT 부문, 경영 부문, 마케팅 부문, 비디오 부문, 신제품 부문, 기업 커뮤니케이션, IR, PR 부문, 웹사이트 부문 등이 있다.

2020년의 새로운 점은, 전통적인 스티비상의 에세이 대신 성취에 대한 5분 길이의 비디오를 제출할 수 있다는 것이다. 이는 모든 카테고리에 해당된다
, , 동 스티비상 수상자들은 아태 전 지역의 수많은 전문가들이 심사 과정에 참가해 결정한다.
스티비상 트로피는 애미상을 비롯 여러 국제적인 비즈니스 상의 트로피를 제작한 곳에서 만든 것으로 세계에서 가장 갖고 싶어하는 상 중의 하나이다. 상명인 스티비(Stevie)는 그리스어로 왕관(Crowned)’을 의미한다.

스티비 어워즈에 대하여

스티비 어워즈는 아시아-태평양 스티비상(Asia-Pacific Stevie Awards), 국제 비즈니스 대상(The International Business Awards®), 여성 기업인 스티비 대상(Stevie Awards for Women in Business), 영업 고객서비스 스티비 대상(Stevie Awards for Sales & Customer Service), 미국 비즈니스 대상(The American Business Awards®), 독일 스티비상(German Stevie Awards), 위대한회사 스티비상(Stevie Awards for Great Employers), 그리고 새로운 중동 스티비상(Middle East Stevie Awards) 8개 프로그램을 운영하고 있다. 스티비상에는 매년 70여 국가에서 1 2천 이상의 조직이 출품한다. 모든 형태와 규모의 조직 및 그 조직을 이끄는 사람들의 명예를 기리는 스티비 어워즈는 전세계 기업들이 창출해낸 뛰어난 성과들을 인정하는 일을 하고 있다. 스티비상에 대한 자세한 내용은 www.StevieAwards.com에서 볼 수 있다.

*adobo magazinePR Newswire Asia2020년 아시아-태평양 스티비상의 공식 스폰서이다.

Topics: 스티비상, 비즈니스대상, Asia-Pacific Stevie Awards, 아시아-태평양 스티비상, 2020 Asia-Pacific Stevie Awards

Schedule Revised for 2020 Asia-Pacific Stevie® Awards Due to COVID-19 Pandemic

Posted by Clara Im on Tue, Mar 31, 2020 @ 04:48 AM

The Stevie® Awards, organizer of the world's premier business awards programs, announced that they are revising the entire schedule for the 2020 (seventh annual) Asia-Pacific Stevie Awards because of the ongoing COVID-19 pandemic.

APSA_extended_June_17

They have extended the final entry deadline for the awards to June 17. No additional late fees will be charged for entries submitted through June 17, and the entries will not be penalized in any way in the judging process. The judging process will extend through June 29. The Gold, Silver, and Bronze Stevie Award winners will be announced on July 8. The seventh annual awards banquet, originally scheduled for May 29 in Hanoi, Vietnam, is now rescheduled for September 4 in Hanoi.

The Asia-Pacific Stevie Awards is the only business awards program to recognize innovation throughout the entire Asia-Pacific region. The competition is open to all organizations across 29 nations of the Asia-Pacific region: large and small, for-profit and non-profit, public and private.

The awards focus on recognizing innovation in all its forms, wherever it is achieved in the workplace. Entries are accepted in eight languages - Chinese, English, Indonesian, Japanese, Korean, Malay, Thai and Vietnamese - in the following category groups:

New for 2020, you may now submit a video of up to five (5) minutes in length about your achievements, in all categories, instead of the traditional Stevie Awards written essay.

Scores of professionals from throughout the region will participate in the judging process to determine the Gold, Silver, and Bronze Stevie winners.

The Stevie Award trophies, made by the company that makes the Emmy and other major international awards, are among the world's most coveted prizes. The name Stevie is taken from the name Stephen, which is derived from the Greek for "crowned".

* Sponsors of the 2020 (7th annual) Asia-Pacific Stevie Awards include adobo magazine and PR Newswire Asia.

Are you interested in entering the Asia-Pacific Stevie Awards?

Request the entry kit

 

Topics: Asia-Pacific Stevie Awards, 2020 Asia-Pacific Stevie Awards

Entry Deadline of Sixth Annual Asia-Pacific Stevie® Awards Is Extended to March 31

Posted by Michael Gallagher on Fri, Mar 06, 2020 @ 05:01 PM

No Additional Late Fees Will Be Charged

The Stevie® Awards, organizer of the world's premier business awards programs, announced today that they have extended the final entry deadline for the sixth annual Asia-Pacific Stevie Awards to March 31.

APSA20_EXTDL310320_600x300_English

"Because of many requests for individual deadline extensions, we have decided to extend the deadline for everyone," said Stevie Awards Executive Chairman, Michael Gallagher. The original deadline was March 4. Gallagher emphasizes that no additional late fees will be charged for entries submitted by March 31, and late entries will not be penalized in any way in the judging process. All organizations now have an additional four weeks to prepare and submit their entries in hopes of winning a Stevie award for their achievements.

The Asia-Pacific Stevie Awards is the only business awards program to recognize innovation throughout the entire Asia-Pacific region. The competition is open to all organizations across 29 nations of the Asia-Pacific region: large and small, for-profit and non-profit, public and private. Seven nations have been added to those eligible to submit nominations to the 2020 Asia-Pacific Stevie Awards: Bangladesh, Bhutan, India, Maldives, Nepal, Pakistan and Sri Lanka.

The awards focus on recognizing innovation in all its forms, wherever it is achieved in the workplace. Entries are accepted in eight languages - Chinese, English, Indonesian, Japanese, Korean, Malay, Thai and Vietnamese - in the following category groups:

New for 2020, you may now submit a video of up to five (5) minutes in length about your achievements, in all categories, instead of the traditional Stevie Awards written essay.

Asia-Pacific Stevie Award winners will be announced on April 8. Winners will be celebrated and presented their awards during a gala banquet on May 29 in Hanoi, Vietnam.

Scores of professionals from throughout the region will participate in the judging process to determine the Gold, Silver, and Bronze Stevie winners.

The Stevie Award trophies, made by the company that makes the Emmy and other major international awards, are among the world's most coveted prizes. The name Stevie is taken from the name Stephen, which is derived from the Greek for "crowned".

Are you interested in entering the Asia-Pacific Stevie Awards?

Request the entry kit

Topics: Asia-Pacific, Asia-Pacific Stevie Awards, 2020 Asia-Pacific Stevie Awards