The Stevie Awards Blog

Winners in 2015 Asia-Pacific Stevie® Awards Announced

Posted by Maggie Gallagher on Thu, Apr 23, 2015 @ 01:41 PM

Honorees for Achievement in Business to Be Recognized in Shanghai on 5 June

Winners in the second annual Asia-Pacific Stevie® Awards, the only awards program to recognize achievement in business throughout the entire Asia-Pacific region, were announced today.  The list of Gold, Silver and Bronze Stevie Award winners is available at http://Asia.StevieAwards.com.

APSApic2-1The Stevie Awards are considered to be the world's premier business awards, conferring recognition for achievement in the workplace over the past 13 years in programs such as The International Business Awards and The American Business Awards. 

The 2015 Asia-Pacific Stevie Awards have recognized organizations in 13 nations including Australia, China, East Timor, Indonesia, Japan, South Korea, Malaysia, Myanmar, New Zealand, Philippines, Singapore, Thailand, and Vietnam. Nominations of more than 300 organizations were considered by the judges this year.

PT Telekomunikasi Indonesia has won five Gold Stevie Awards, the top prize in a category, more than any other organization. Zomato NZ Media Private Limited (New Zealand) are runners up, with three Gold Stevie wins. Winners of two Gold Stevie Awards include DHL Express NZ Customer Services (New Zealand), iTalent Corporation (multiple Asian offices), Mater Health Services (Australia), Stephen Gill Associates (Singapore), and Tecsia Lubricants (Singapore).

Stevie winners will be presented their awards at a gala banquet at the InterContinental Hotel in Shanghai, China on Friday, 5 June.  Tickets for the event are now on sale.

More than 60 executives around the world participated in the judging to determine the Stevie Award winners.  A second round of judging will choose Grand Stevie Award winners from among the Gold winners in May.

The Stevie Award trophy, made by the company that makes the Oscar and other major awards, is among the world's most coveted prizes.

Visit http://Asia.StevieAwards.com to learn more about the program.

American Business Awards Entry Deadline Extended to May 1

Posted by Maggie Gallagher on Thu, Apr 23, 2015 @ 10:02 AM

The Stevie® Awards, organizer of The American Business Awards, announced today that the final entry deadline for the 13th annual ABAs has been extended to May 1. This is the first time in the history of The American Business Awards that the final entry deadline has been officially extended.

Stevie2015_Logo_S-1“We’ve received so many requests for individual deadline extensions that we’ve decided to extend the deadline for everyone,” said Stevie Awards president Michael Gallagher. The original final deadline was April 22.

No additional late fees will be charged for entries submitted through May 1, and late entries will not be penalized in any way in the judging process.

REVIEW THE ENTRY KIT HERE.

All organizations operating in the U.S.A. are eligible to submit nominations -- public and private, for-profit and non-profit, large and small.  The 2015 awards will honor achievements since the beginning of 2014.  Entry details are available at http://www.StevieAwards.com/ABA.

The American Business Awards recognize achievement in every facet of the workplace. Categories include:

There are many new categories in the ABAs this year, including Woman of the Year (in the Management categories), Branded Content Campaign of the Year (in the Marketing categories), and Best Business Book (in the Publication categories).   There are also several new Company/Organization categories that don’t require entry fees, including five Startup of the Year categories and Energy Industry Innovation of the Year, a category that will recognize singular innovations in energy-related technology, production, conservation, storage or delivery.

The New Product & Service categories have been greatly expanded for 2015, with entirely new sets of categories to recognize Content- and Education-related products and services.

Stevie Award winners will be selected through two stages of judging by more than 200 professionals worldwide. Finalists will be announced on May 7, and the awards presented at two gala events: on June 22 at the Fairmont Hotel in Chicago, and on September 11 at San Francisco’s Julia Morgan Ballroom. Stevie Awards will be conferred at three levels of distinction: Gold, Silver and Bronze. Several Grand Stevie Awards also will be conferred as best-of-competition prizes. Stevie Award trophies are among the world's most coveted prizes.

How a Stevie Award Winner Is Opening New Markets in China

Posted by Maggie Gallagher on Thu, Apr 16, 2015 @ 09:34 AM

iPai Auction Co., Ltd., in Shanghai, China won a Gold Stevie® for New Consumer Service of the Year and a Silver Stevie® for New Business Service of the Year in the the 2014 Asia Pacific Stevie® Awards.

Winners in the 2015 Asia-Pacific Stevie® Awards will be notified on April 22, and celebrated on June 5 in Shanghai.

Learn more about the Asia-Paific Stevie Awards..

1504iPaiLaunched in 2012, iPai, the first wholly foreign-owned auction house in China, was designed as the first auction house to sell Chinese consumers a wider selection of goods beyond artwork. The auction house also works with businesses to sell their products at live auctions in its Shanghai showroom, at local Chinese malls, and online. In addition, the company helps with market entry for businesses that are looking to import their products into China, and assists with logistics, registering trademarks and logos, market research, and actual sales in the China market.

"Our service lets small businesses test the Chinese market and understand consumer tastes before they make a larger-scale investment to enter China," said Deb Weidenhamer, Founder and CEO of iPai Auction Co., Ltd. Deb is no stranger to the auction business. She founded the Phoenix-based American Auction Co. in 1995.

Ensuring Client Success
We asked Deb what winning a Stevie® Award has meant to her company. She was happy to elaborate. “Our company prides itself in not only being successful internally, but making sure our clients are successful. Winning this award helped showcase the progress we’ve seen from the U.S., China, and beyond, and helps our clients to see the well-rounded approach we take in selling their products through auction and how we can help them further their business goals.”

She added: “The award has also helped our team internally to truly see the vision of iPai and where it is headed.”

Furthering Credibility
Deb also talked about how winning in the Asia-Pacific Stevie® Awards has helped broaden awareness of iPai in the region: “Winning this prestigious international business award has furthered our company’s credibility not only in the U.S. and in China, but also in other countries across the globe. We currently sell to people across the world and are looking at expanding physical locations in additional markets. Having the credibility of awards such as the Stevies paves the way to make this a clear reality.”

Being Willing to Learn

We asked Deb for some insight on what it has been like to start a new business in China. “I have met a few people in China who come in with grand ideas of how China should work and how they can change it,” Deb told us. “Americans might call this being visionary. In China, it’s perceived as presumptuous and insulting. In a place with thousands of years of history, you must be aware that who you are is irrelevant. You need to start fresh to build a reputation and adapt to the local culture—and be willing to learn about the people of China.”

Continued Deb: “Doing business in China isn’t something you can decide one day is a good idea. It takes research and careful planning. Most important, it takes a commitment to want to be in the market. Success rarely comes quickly anywhere, and it comes even less frequently in China. Failure to embrace the intricacies of culture and protocol will allow you to spend a lot of time getting nowhere–and leave you oblivious to your fate.”

Introducing Chinese Consumers to American Products
In 2013, iPai organized more than 100 auctions and introduced Chinese consumers to thousands of American products like California craft beer, deep fryers, cigars, and nutritional supplements. “Products many times start at $80, but can be auctioned for as much as $23,000,” Deb told us. “Watches and handbags have been particularly popular.”

"Businesses need to know that if they have a good quality product, Chinese consumers are willing to pay for it," continued Deb. "You could even end up selling at a better price and higher quantities than in the U.S."

Looking for Good Clients
iPai has a sales force that looks for interesting small businesses to take on as clients, Deb explained. It also has a review team that heavily screens the products and rejects those that don't meet their standards.

Because of this, she said, products almost always resonate at auction. Less than 10 percent go unsold, in which case they're featured at another auction or returned to the consignor and iPai doesn't get paid.

“Although iPai typically works with companies,” said Deb, “it occasionally accepts independent entrepreneurs and inventors who want to discover if a product is right for China.”

A Fulfilling Experience

The auction business has proven to be a stimulating one for Deb Weidenhamer. “Auctions are an ever-changing industry, always keeping me on my toes,” she explained. “Bringing everyman luxury goods into China through auctions is a very exciting concept and truly breathes new life into small- to medium-sized businesses, as well as larger enterprises. Giving Chinese consumers the opportunity to purchase items they wouldn’t have had access to previously and giving businesses the opportunity to enter China that may have not had that opportunity previously is a very fulfilling experience.”

About Deb Weidenhamer:

Deb Weidenhamer is Founder and CEO of iPai Auction Co., Ltd., the first wholly foreign-owned auction firm in China. After successfully launching her own U.S. auction firm, American Auction Co., an INC 500 company, nearly 20 years ago, Weidenhamer created Shanghai-based iPai to introduce China’s middle class to the concept of buying

consumer products at auction and has seen incredible results from the outset of its 2011 formation.

iPai also assists Western businesses to gain access to the ever-growing Chinese marketplace through market entry services introducing “new to China” goods directly to consumers and establishing real market data. In addition to sharing her time between the U.S. and China and running her businesses, Weidenhamer is a lecturer on entrepreneurship at several Chinese universities and assists the China Association of Auctioneers in learning best practices of Western auctions.

Recognized for her growth as a global entrepreneur and small-to-medium enterprise expert, Weidenhamer was asked to pen “Capitalizing on China” for The New York Times. She has also spoken at the Harvard Business School, INC 500, and has been featured in several U.S. and Chinese media formats including China Daily, CNBC, Fox Business, NPR, Money Watch, and Global Entrepreneur. Additionally, Weidenhamer was the principal cast member of Discovery Channel’s “Auctioneer$” reality TV show.

About iPai:
iPai (Shanghai) Auction Co., Ltd. is a Wholly Owned Foreign Enterprise (WOFE) and an affiliate of the American auction firm Auction Systems Auctioneers & Appraisers Inc. (Auction Systems), headquartered in Arizona, USA. With 18 years of history, this progressive auction firm has come to have a broad influence on the auction industry nationally and has been recognized numerous times for its high and consistent growth.

Shanghai offers many options for quality goods but large retail stores come with over-enthusiastic sales staff, lengthy queues, and demanding prices that seem to increase every day. Instead of being told what items are worth, iPai offers a broad selection of contemporary luxury items, and allows customers to decide how much to bid for their favorite items. To find out more, visit: https://www.ipaiworld.com/Home/About

Full Text of Gold Winning Stevie Awards for Sales & Customer Service Entries Are Published

Posted by Maggie Gallagher on Wed, Apr 08, 2015 @ 04:13 PM

Winners in the ninth annual Stevie® Awards for Sales & Customer Service, recognized as the world's top customer service awards and sales awards, were unveiled in February at a gala ceremony in Las Vegas, Nevada.

TStevie2015_Logo_S-1-2he full texts of Gold Stevie Award winning entries from this year’s program are now available online.

Read the Gold Stevie winning entries here.

The published entries provide insights into what each organization had accomplished since January 1, 2013 and can provide a guide for how to format future submissions for the Stevie Awards.

Among the winners of Gold Stevie Awards, Turkey’s DenizBank was the top individual winner, with six Gold wins, while various DP DHL locations worldwide won a total of seven. Lennox Industries, Marriott Vacation Club and VIZIO won three each. Winners of two Gold Stevies include Blinds.com, Cisco Systems, Competence Call Center, Delta Air Lines, Fareportal, FedEx TechConnect, HomeAway.com, HomeServe USA, iHeartMedia, Invenio Solutions, Kohl’s Department Stores, Trupanion, United Credit Consultants, Wells Fargo, Xactly Corporation, and Zions First National Bank.

More than 1,900 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 27% over 2014. Finalists were determined by the average scores of 139 professionals worldwide, acting as preliminary judges. Entries were considered in 54 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 50 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Business Development Achievement of the Year; and categories to recognize new products and services and solution providers. The Business Development categories were new for 2015.

Entries for the 2016 Stevie Awards for Sales & Customer Service will open in July. October 21 is the early-bird entry deadline with discounted entry fees. The entry deadline is November 18 and late entries will be accepted through January 12.

 

How to Win Marketing Awards in The American Business Awards

Posted by Michael Gallagher on Fri, Apr 03, 2015 @ 02:33 PM

The American Business Awards, one of the Stevie® Awards competitions, is widely regarded as the premier business awards program in the U.S.A.  But did you know that the ABAs feature one of the top competitions in the country for marketing work? 

ABA-Marketing-Awards-WinnerIndeed, the ABAs offer a wide range of marketing awards categories to recognize the best of recent marketing campaigns in a wide variety of industries and media.  Plus there are a number of categories to honor marketing agencies, departments, teams, and individual professionals.

The final entry deadline for The 2015 (13th Annual) American Business Awards is Wednesday, April 22.  Complete details on the competition are available at www.StevieAwards.com/ABA.

Recent Stevie winners in the ABAs' marketing awards categories include AMD, GE, OgilvyEntertainmentProtection 1Sony PlayStation, SunTrust Bank, TIAA-CREF, Univision Communications, among others, so you'll be in very good company if you win a Gold, Silver or Bronze Stevie in this year's ABAs.

Here's what you'll need to submit in order to enter the marketing categories in the 2015 ABAs:

a. An essay of up to 650 words describing the nominee's accomplishments since January 1 2014.  In the marketing campaign categories, this will be a description of the campaign: its genesis, development, execution, and results to date.

b. In bullet-list form, a brief summary (up to 150 words) of up to ten (10) of the chief accomplishments of the nominee since the beginning of 2014.  In the marketing campaign categories, this will be a list of the chief features and results of the nominated campaign.

c. Optional (but highly recommended), a collection of supporting files, work samples, and web addresses that you may upload to our server to support your entry and provide more background information to the judges.

What makes a great marketing entry in the ABAs?  Having done something to crow about is obviously important, but telling a great story is just as important.  You'll need to impress the judges with your 625-word case study and supportive work samples, press clippings, etc.  Great entries walk the line between being too boastful and too factually dry.  Presenting the facts of your case in a way that will fascinate, impress, and keep the attention of the judges is key.

Awards in the marketing categories will be announced and presented at the first of two ABA awards banquets this year, on June 22 at the Fairmont Hotel in Chicago.  Attendance is not required to win.

ENTER THE ABAS NOW

So here are the marketing categories in this year's competition.

Marketing Campaign of the Year - Industry Categories

E01. Agricultural / Industrial / Building: for all related products, materials, tools and services.
E02. Automotive - Aftermarket: gasoline, motor oil, tires, batteries, paint, quick-lube, oil change, muffler, transmission, windshield wipers, enhancements, etc.
E03. Automotive - Vehicles: cars, trucks, motorcycles, both brand and model advertising.
E04. Beauty: cosmetics, fragrances, hair products, nail products, beauty services such as salons, spas, etc.
E05. Beverages - Alcohol: beer, champagne, liquor, wine, wine coolers, after dinner drinks, etc.
E06. Beverages - Non-Alcohol: diet and non-diet soda, coffee, tea, juices, milk, milk substitutes, bottled water, sparkling water, etc.
E07. Breakfast Foods: cereals and other foods intended primarily for breakfast consumption.
E08. Corporate Reputation/Professional Services: includes sponsorships, image & identity, communications to promote corporations, not exclusively their products. Includes business/professional services such as consulting, accounting, legal, employments, etc.
E09. Culture & The Arts: plays, museums, music organizations, concert series, cultural festivals, theater festivals, etc.
E10. Electronics: audio and/or video devices such as TVs, radios, mobile devices, home entertainment (DVD/Blu-ray players), cameras, computer hardware, game consoles, laptops, tablets, sound systems, etc.
E11. Energy/Nutrition Products & Services: products and services aimed at the energy, sports, wellness lifestyle. Vitamins, energy bars, drinks, etc.; weight loss and fitness programs/camps, training camps and facilities, etc.
E12. Entertainment & Sports: includes entertainment and sporting events. Sporting events such as the Super Bowl, sports teams, etc. All forms of entertainment including specific films, books, DVDs, videogames, games (online, mobile, social, board, card, etc.), entertainment apps, greeting cards, online, radio and TV programming, etc.
E13. Fashion & Style: brands of clothing, eyewear, footwear, hosiery, jewelry, accessories, etc.
E14. Financial Cards: credit, charge, debit, reward, phone and other cards.
E15. Financial Products & Services: communications promoting overall image and capabilities of a financial institution and specific products or services including home banking, loans, mortgage, mutual funds, traveler's checks, etc.
E16. Government / Institutional / Recruitment: municipal or state economic development, lotteries, utilities (i.e. electricity conservation messages), membership drives, armed forces marketing communications. Includes political messages and special interest/trade group communications.
E17. Healthcare - Disease Education & Awareness: communications to educate and/or spread awareness about a certain disease or health issue, whether to healthcare professionals, patients, and/or consumers.
E18. Healthcare - OTC: communications efforts for products that may be purchased without a subscription that address a specific illness, disease, or health issue, whether to healthcare professionals, patients, and/or consumers.
E19. Healthcare - Rx: communications efforts for products that may be purchased with a subscription that address a specific illness, disease, or health issue, whether to healthcare professionals, patients, and/or consumers.
E20. Healthcare - Services: marketing communications efforts that were developed for hospitals, HMOs, referral services, dental and medical care services, or chronic care facilities, whether to healthcare professionals, patients, and/or consumers.
E21. Home Furnishings & Appliances: kitchen appliances, air conditioners, carpeting, furniture, decorator's supplies, paint, wallpaper, etc.
E22. Home Supplies & Services: cleaning products, waxes, detergents, floor-care products, fabric softeners, paper products, domestic services, mowers, fertilizers, lawn care, gardening services, etc.
E23. Insurance: communications promoting specific products or services related to insurance and the capabilities of financial institutions offering these services. All types of insurance are eligible (home, auto, financial, health, life, travel, business, etc.).
E24. Internet / Telecom: wireless/cellular providers, high speed Internet access services, online services, portals, search engines and related Internet products & services (including SaaS/IaaS and Cloud-based services), bundled communications (Internet, telephone, and cable TV).
E25. Leisure Products & Services: recreational, sporting, and camping goods/services and other items/services intended for leisure activity.
E26. Media Companies: broadcasters, magazines, newspapers, web sites, consumer or trade media, radio and television stations, including networks.
E27. Office & Delivery Products & Services: delivery - overnight delivery, packagetracking, international service, etc. Office - printers, physical servers, fax machines, copiers, supplies, office furniture, etc.
E28. Packaged Food: packaged and frozen foods both regular and diet/light.
E29. Personal Care: soap, dental products, face & body lotions and cleansers, cotton swabs, deodorants, feminine hygiene products, razors, shaving cream, etc.
E30. Pet Care: animal care products and services of all types, including food, toys, veterinary and boarding services, training, and breeders.
E31. Real Estate: homes, real estate brokers, malls, etc.
E32. Restaurants: quick service, casual dining, mid-scale, white table cloth and other restaurants.
E33. Retail: general -- stores and/or web sites that provides a multiple range of non-related or generally related merchandise, which include department stores, food retailers, and discount/bulk retailers, craft stores, etc. Specialized -- stores and/or web sites that specialize in one particular line of products (e.g. clothing, fashion, jewelry, health food, shoes, pet care, toys, greeting cards, etc.).
E34. Snacks / Desserts / Confections: ice cream, candy, chips, cookies, bakery items, nut, fruit & vegetable snacks, popcorn, etc.
E35. Software: software, groupware, operating systems, or software stored locally on a computer, tablet, or mobile device. (See category E24 for Saas/IaaS or Cloud-based services, and category E12 for online and mobile games.)
E36. Transportation: air, train, bus/trolley, taxi, subway systems, bike shares, car rentals, leasing not including automobile sales/leasing, ferries, etc.
E37. Travel / Tourism / Destination: cruises, hotels, resorts, amusement parks, travel websites and booking services, travel tours, tourism campaigns, etc.

Marketing Campaign of the Year - Specialty Categories

E40. Brand Experience of the Year - Business-to-Business: recognizing work that reaches out to business audiences to establish meaningful relationships, memorable, engaging experiences, and unique connections with their brands.
E41. Brand Experience of the Year - Consumer: recognizing work that reaches out to consumer audiences to establish meaningful relationships, memorable, engaging experiences, and unique connections with their brands.
E42. Mobile Marketing Campaign of the Year: for campaigns targeted to consumers' mobile devices.
E43. Branded Content Campaign of the Year: A new category for 2015. Recognizing work that has used branded content - original or sponsored - to reach out to audiences to establish meaningful relationships, memorable, engaging experiences, and unique connections with their brands.
E44. Online Marketing Campaign of the Year: for campaigns that were conducted in their entirety online.
E45. New Product or Service Introduction of the Year: for campaigns conducted to introduce a new product or service to the U.S. market.
E46. Small-Budget Marketing Campaign of the Year (<$3 million)
E47. Viral Marketing Campaign of the Year: for campaigns that used word-of-mouth, video stunts, and other viral tactics as their primary means of communication.
E48. Youth Marketing Campaign of the Year: for campaigns that targeted the youth market (up to age 24).

Marketing Professional Categories

E50. Marketing or Advertising Agency of the Year
E51. Marketing Department of the Year
E52. Marketing Team of the Year
E53. Marketing Executive of the Year
E54. Marketer of the Year (for non-executive marketing professionals.  There is no entry fee for this category)

Need help figuring out which categories are right for you?  Contact us.

Tags: marketing awards, marketing campaign of the year

A Stevie Award Winner Expands Network in Asia-Pacific Region

Posted by Maggie Gallagher on Tue, Mar 24, 2015 @ 12:00 PM

The Executive Centre in Hong Kong, China, won a Gold Stevie Award for Services Company of the Year-China (including Hong Kong) in the Company Awards categories of the 2014 Asia-Pacific Stevie Awards. The Executive Centre also won a Gold Stevie for Company of the Year-Business Services Asia & Oceania in the Company Awards categories of The 2014 International Business Awards.

The final deadline for the 2015 Asia-Pacific Stevie Awards is March 25. Get the entry kit here.

The 2015 International Business Awards early-bird deadline is April 15.  Get the entry kit here.

1503ExecCenterBased on a core concept of providing best-in-class service in every city it serves, The Executive Centre offers businesses an opportunity to "Work Smarter, Not Harder" and to achieve office space flexibility, cost effectiveness, and productivity.   A business looking to have a presence in Asia can benefit from The Executive Centre’s fully furnished and well-equipped serviced workplaces, virtual offices with prestigious business addresses, a regional network of meeting rooms in a professional business environment, state-of-the-art productivity and communication tools, and a variety of local business support services.

We asked Paul Salnikow, Chairman and CEO of The Executive Centre, for an overview of business trends in Asia-Pacific, what winning a Stevie Awards has meant for his business, and what makes him hit the ground running in the morning.

The Challenges of Expansion

“The Asia Pacific region has enormous potential for growing businesses,” Paul Salnikow told us. He also offered some words of caution: “Whilst expanding into a new market is a huge milestone for any company, it is also very challenging. Different legislation, customs, business practices, and workplace expectations are all important factors that a company must consider. Prior to devising strategies for business expansion or marketing penetration, it is always good to gauge the local business executives’ perceptions of current and future economic conditions on the local, regional and global level as how business peers perceive what lies ahead can be a genuine barometer of business activity and the overall business climate.”

According to a 2015 Business Outlook Survey conducted by The Executive Centre among 800 companies in Asia Pacific, the top three challenging issues for all markets are intensifying competition, pressure on prices (from raw materials,commodities, and services), and uncertain market demand. Paul’s advice: “Focus more on implementing effective business management practices, from cost control and improving working capital, to product innovation, service quality improvement, and customer retention.”

International Recognition

“We are delighted to be recognized on the international business stage,” Paul said about winning the Stevie Awards. “We will use this accolade as a benchmark for how we intend to continue running our business and serving our customers to the highest possible level.”

According to Paul: “At The Executive Centre, creating customer value is the fundamental foundation of our business and we put our customer’s needs and interests at the centre of everything we do. Both the Asia-Pacific Stevie Awards and The International Business Awards are a testament to our continuous commitment to the delivery of premium-standard serviced office solutions, and our dedication to innovation and service excellence.”

A High Benchmark

Commenting on how winning in the 2014 Asia-Pacific Stevie Awards is helping to broaden awareness of his business in the region, Paul acknowledged that the Stevie Awards were often referred to as the “Oscars” of the business world. “They honor—and generate public recognition for—the efforts, accomplishments, and positive contributions of companies and business people worldwide,” he added. “Winning these two awards undoubtedly validates The Executive Centre’s success in setting a high benchmark for premier service delivery on a global scale, and affirms its leadership in the marketplace.”

An Expanding Network

We asked Paul whether he had plans to expand his own service business into other areas of Asia-Pacific. Because of the continued growing demand for premium serviced office space driven by companies seeking the advantages of flexible workspace solutions, I am confident of the business growth at The Executive Centre in the coming years both in terms of capacity and revenue,” Paul told us. “We will continue to expand our network in both existing and new Asian markets, as well as look into establishing presence in emerging markets such as the Gulf States and Russia.”

Personal Mantra

According to Paul: “To be average is simple, but to be the best requires continual focus on improvement, constantly setting the bar higher and higher.” It is Paul’s opinion that there is always room for improvement. “So I improve myself in one way every day.”

About Paul Salnikow:

Paul Salnikow is the Chairman & Chief Executive Officer of The Executive Center, which he founded in 1994. As he likes to put it: “The best leader is the one who is smart enough to choose a talented team to do what he wants done, and then have the self-restraint to allow them to do it. The Executive Centre is populated by highly talented leaders who create successful teams that are given the freedom to succeed. Outstanding leaders work to boost the self-belief of their teams. When people believe in themselves, amazing things are accomplished. In 12 years we have grown the revenue of The Executive Centre from less than $500,000 annually to over $110,000,000 annually. All through the belief and accomplishment of our teams.”

About The Executive Center:

Founded in 1994, The Executive Centre is Asia Pacific's leading premium serviced office provider, with 70 centers across 21 major cities including Hong Kong, Beijing, Chengdu, Shanghai, Tianjin, Shenzhen, Guangzhou, Macau, Taipei, Tokyo, Seoul, Singapore, Jakarta, Mumbai, Chennai, Gurgaon, Pune, Brisbane, Perth, and Sydney .

At the cutting edge of the serviced office industry, The Executive Centre provides the highest quality of on-demand serviced offices, virtual offices, meeting facilities, video conferencing and a broad range of business concierge services in the most prestigious Grade A office buildings in the central business districts of every city in which it operates. It is deciated to serving the business interests of multinational corporations, small and medium enterprises, and start-ups locally, regionally, and internationally by providing the most flexible and dynamic workplace solutions.

Who's Coming to the German Stevie Awards in Berlin This Friday?

Posted by Michael Gallagher on Mon, Mar 23, 2015 @ 12:23 PM

GSA_LogoThis Friday, March 27 will mark the historic occasion of the presentation of the very first German Stevie Awards, the newest Stevie Awards competition.  The Gold, Silver and Bronze Stevie Awards to recognize the best in business throughout Germany will be presented during a gala event at the Ritz-Carlton Hotel in Berlin.

The 2015 German Stevie Awards accepted nominations in a wide variety of categories, including

* Management Awards
* Company of the Year Awards
* PR Awards
* Marketing Awards
* New Product Awards
* Website & App Awards
* HR Awards
* IT Awards
* Customer Service Awards
* Video Awards
and more

All organizations operating in Germany were eligible to submit entries. Nominations of more than 200 organizations were considered for the awards this year.

Gold, Silver and Bronze Stevie Award winners, selected by more than 50 executives who participated in judging, were announced on February 26.   The Grand Stevie winner, presented to the organization that submitted the best body of nominations to the awards, will be announced at the March 27 banquet in Berlin.

The Stevie Award trophy, made by the company that makes the Oscar and other major international awards, is among the world's most coveted prizes.

Here are the organizations who've already booked their place at this Friday's awards banquet.

affilinet GmbH München Bayern
aok teleservice marketing- und callcenterdienstleistungen der defacto GmbH Erlangen Bayern
Arkadin Frankfurt
AVL Emission Test Systems GmbH Neuss
Blacklane GmbH Berlin
CB-PraxisBeratung, Heidelberg
CCC Berlin
CocaCola GmbH Berlin
COMBITEL GmbH München Bayern
Deutsche Post DHL Bonn NRW Deutschland
E2open AG Karlsruhe Baden-Württemberg
Emanate PR München Bayern
Epicentrum de Colonia Köln
F&H Public Relations GmbH München Bayern
Feingold Technologies GmbH Unterföhring München Bayern
fischerAppelt Hamburg
Hamburger Software GmbH, Hamburg
Hewlett Packard CDS GmbH Bad Homburg Hessen
Integration Matters - Faiz & Siegeln Software GmbH Essen NRW
Inventorum GmbH Berlin
JUNIQE (Kollwitz Internet GmbH) Berlin
Kemper Kommunikation GmbH Frankfurt Hessen
Ketchum Pleon Dusseldorf
Lush Fresh Handmade Cosmetics, Berlin
METRO Cash & Carry Deutschland GmbH Düsseldorf NRW
MID GmbH Nürnberg Bayern
mobilcom-debitel GmbH Erfurt Thüringen
optivo GmbH Berlin
Packsize GmbH Herford NRW
The Phone House Telecom GmbH, Münster
promio.net Gmbh Bonn Nordrhein-Westfalen
RheinBrücke IT Consulting GmbH Köln NRW
Sky Deutschland Unterföhring Bayern
trio-group GmbH Mannheim Baden-Württemberg
uberMetrics Technologies GmbH Berlin Deutschland
Vocalcom GmbH Mannheim Baden Württemberg
Weber Shandwick München Bayern
Zebra Advertisement Dudenhofen Germany
ZIEHL-ABEGG SE Künzelsau Baden-Württemberg

Entries for the 2016 edition of the German Stevie Awards will open this August.  Add your name to the mailing list, and you'll receive the entry kit by email as soon as it's available.

Tags: German Stevie Awards, germany, German Business

Asia-Pacific Stevie Awards Final Deadline Extended to March 25

Posted by Maggie Gallagher on Fri, Mar 13, 2015 @ 12:18 PM

By popular demand, the final entry deadline for the 2015 (2nd annual) Asia-Pacific Stevie Awards has been extended to Wednesday, March 25.

APSApic3-1All individuals and organizations in the 22 nations of the Asia-Pacific region -- public and private, for-profit and non-profit, large and small -- may submit nominations.

REVIEW THE ENTRY KIT HERE.

The Asia-Pacific Stevie Awards now feature a wide range of categories to recognize achievement in every aspect of the workplace. In the 2014 awards, only 18 categories were offered. This year there are over 250 industry specific entry categories including:

  • Customer Service Awards
  • Company/Organization Awards
  • Human Resources Awards
  • Information Technology Awards
  • Management Awards
  • Marketing Awards Categories
  • New Product Awards
  • Corporate Communications, IR, and PR Awards
  • Support Awards
  • Website Awards and Smartphone and Tablet App Awards

See the full list of Asia-Pacific Stevie Awards categories.

Nominations should cite achievements since July 1 2013. There is no eligibility timeframe for app and web site entries - it does not matter when they were first published.

Gold, Silver and Bronze Stevie Award winners will be announced on April 1. The 2015 winners will be celebrated at the second annual awards banquet on May 15 in Shanghai, China.

Contact us with your questions about how to participate in the 2015 Asia-Pacific Stevie Awards.

The website at http://Asia.StevieAwards.com is available in, and entries may be submitted in, seven languages: Chinese, English, Indonesian, Japanese, Korean, Malay and Thai.

 

Winning a Stevie Award Highlights Achievements of Jamaican Sales Leader

Posted by Maggie Gallagher on Thu, Mar 12, 2015 @ 11:30 AM

Beverley Thompson, Residential Sales Director at FLOW Jamaica in Kingston, Jamaica, won the Silver Stevie® Award for Sales Training or Education Leader of the Year in the Sales Awards Individual categories of the 2015 Stevie® Awards for Sales & Customer Service.

JamaicaThe 2016 Stevie Awards for Sales & Customer Service will begin accepting entries in July. See the customer service awards categories in The 2016 American Business Awards.

Since winning the Stevie® Awards last week, Beverley has been in the limelight in the corporate world in Jamaica. It’s the first time anyone representing a Jamaican company has won such an award. On Sunday, March 8, the Jamaica Observer ran a lengthy feature on Beverley’s story in recognition of International Womens Day.

Beverley’s nomination in the Stevie® Awards for Sales & Customer Service was submitted by ValueSelling Associates, and afterwards she commented: “I’m thankful to ValueSelling for the nomination. I believe this award validates my passion for people development, coaching, and training!”

Prestigious Award

Continued Beverley: “This is a really prestigious award. Companies from around the world participate in the Sales & Customer Service Awards. There were over 1,900 nominations from around the world in different categories, presided over by experienced judges who narrowed it down to Finalists. We were Finalists in two categories: Leader of Sales Education, where I won the Silver Stevie; and Sales Coaching Program of the Year, for which the Flow retail team won the Bronze Stevie.

“The retail team trained with Value Selling, which nominated us, and as far as I am aware, no other Jamaican individual or company has ever won or been nominated for the Stevie Awards.”

Commenting on the awards ceremony, held in Las Vegas on February 27, Beverley had this to say: “In one room you have over 500 people from all over the world, including India, Australia, Dubai, Turkey—and some of the biggest companies in the world, like Marriott, DHL, Lennox, Wyndham. Winning these awards means a lot for my own organization.”

Service-based Sales Culture

When sales veteran Beverley Thompson assumed the role of leading FLOW Jamaica’s retail sales team in 2010, the company’s focus was to transform it’s thirteen retail stores from being primarily service outlets to revenue-generating centers for its triple-play services. The company was keen to leverage its service skills to create what Thompson describes as a “service-based sales culture.”

To effect this culture change, Beverley knew she first had to start with equipping the retail team with new skills. No stranger to leading skills development, she took on the task of creating and delivering a “Sales 101” curriculum relevant to her team’s environment. She did this while maintaining her own responsibilities for a team of over 100 persons and delivering her sales targets.

ValueSellings Retail Program

Beverley’s next area of focus was to enhance the team’s skills to create value for every customer interaction. The objective was to have retail customers leaving the store feeling they had received more than they expected. By doing so, the customer would be inclined to retain FLOW’s services, increase their spend, or recommend FLOW to someone else.

Beverley brought in ValueSelling Associates to work with her to create a common retail sales approach built around a conversational framework that would be used by each retail representative.

Beverley liked ValueSelling’s B2B sales process and tasked the company with adapting it to fit a retail environment. She was very clear that any sales process implemented should also include the tools and reinforcement framework to enable her team to embed it post workshop-delivery.

ValueSelling Associates created the ValueSelling Framework for Retail, built around a five-step approach for engaging the retail customer. It was designed to move the FLOW team from pitching products and promotions to engaging the customer to uncover what value meant to them–and then delivering it.  

Core Team

Beverley created a core team within the organization who were tasked with becoming experts in the ValueSelling Framework. The aim was to ensure that the process was adopted and yielded results in several areas of tracking, including:

-   a reduction in disconnections;

-     an increase in ‘add-on’ services; and

-     qualitative metrics such as customer feedback on the overall quality of the interaction with FLOW’s retail representatives.

The team used creative techniques to ensure the Retail representatives were properly utilizing ValueSelling. These included incentives such as gift cards for the winners of quizzes on the sales methodology; team meetings with presentations on key aspects of the ValueSelling Framework; and an essay contest describing the retail representative’s best ValueSelling experience with a customer and the results it yielded.

In addition to wallet cards provided to retail representatives to remind them of the ValueSelling Framework process, the back office of each store was equipped with a poster-size version to provide visual reinforcement. Actively involved in the process of embedding the program, Beverley traveled with her core team to each retail outlet to ‘mystery shop’ and do spot observations on the team’s use of the retail sales approach.

Embracing the Process

FLOW’s retail team responded to the efforts of Beverley and her core team by embracing the ValueSelling process. Their commitment was not only evidenced in their willingness to attend workshops on Sundays, but also with the enthusiasm and competitive spirit which they displayed in showcasing each store’s use of ValueSelling and the impact on the metrics being tracked.

The results followed: Within six months of adopting the ValueSelling Framework for Retail, FLOW saw a significant decrease in disconnections and a 10% increase in ‘add-on’ services. The FLOW team recognizes that because of the value of the techniques and its reinforcement, the ValueSelling Retail Approach is used in every conversation. In Beverley’s words: “The core concept of value became part of our DNA–because value isn’t just about sales, it involves the entire customer experience.”

About Beverley Thompson:

Beverley Thompson is the Director of Consumer Sales and Retail Services at FLOW Jamaica. She was the Sales Director at FLOW Jamaica for two and half years, primarily focusing on field sales operations, before leaving to work for the Royal Mail in England in 2008. She rejoined FLOW in October 2010. Beverley’s experience spans the strategic level, as well as the creation and management of multi-channel sales operations across retail, enterprise, and SME. She has had a career steeped in playing key roles in startups, the launch of new technology, and business units.

The former member of Youth Opportunities Unlimited plans to focus on assisting the schools which laid the foundation for her rise–Unity Primary, and Oberlin High–a quest that is being assisted by the supporting hand of her husband. The main life lesson for this lover of football, one-day cricket, and track & field, is: "knowing what you want, sticking to it ... and not being derailed by distractions or bumps along the way."

Beverley has an MBA from the Mona School of Business & Management in Jamaica. She and her husband live in Kingston, and she enjoys traveling, spending time with friends and family, and watching television.

About FLOW Jamaica:

Columbus Communications Jamaica Ltd. is wholly owned by Columbus. It markets its broadband triple play (cable‚ internet, and telephony) under the brand name FLOW. FLOW is the only company in Jamaica providing true broadband triple-play. FLOW's technology is cutting-edge and its people are experts in the field. FLOW aims to revolutionize the way Jamaicans watch, talk, and click.

Twelfth International Business Awards Issues Call for Entries

Posted by Maggie Gallagher on Wed, Mar 11, 2015 @ 03:18 PM

Stevie Awards to Be Presented This Fall in Toronto

The Stevie® Awards today issued the call for entries for The 12th Annual International Business Awards, the world's premier business awards competition, which attracts nominations from SteviesLogo2015organizations in more than 50 nations and territories each year.

All individuals and organizations worldwide -- public and private, for-profit and non-profit, large and small -- may submit nominations to The International Business Awards. The early-bird entry deadline, with reduced entry fees, is 15 April. The final entry deadline is 13 May and late entries will be accepted through 10 June with payment of a late fee. Entry details are available at www.StevieAwards.com/IBA.

An international judging panel of more than 200 executives will determine the Stevie Award winners. Results will be announced in mid-August. Stevie Award winners will be presented their awards at a gala banquet in Toronto, Canada on 16 October.

The International Business Awards recognize achievement in every facet of the workplace. Categories include:

A variety of new categories are introduced for the 2015 competition including Woman of the Year, Startup of the Year, Energy Industry Innovation of the Year, Best Email Newsletter, Best Use of Instagram, and more. Several of the new categories have no entry fee.

Stevie Award winners in the 2015 IBAs included Accenture (USA), Advanced Bionics (USA), AECOM (USA), Akbank (Turkey), ASDA'A Burson-Marsteller (United Arab Emirates), AT&T (USA), CallidusCloud (USA), DHL Express (worldwide), Globe Telecom (Philippines), Jack Morton Worldwide, Kanyon (Turkey), LLORENTE Y CUENCA (Spain), Maras Group (Australia), MSLGROUP worldwide, MWW Group (USA), Odea Bank (Turkey), Oxford City Football Club (USA), Plasenta Conversation Agency (Turkey), PS Communication (Denmark), Quality Systems, Inc. (USA), and StarHub Ltd (Singapore), and Weber Shandwick (worldwide), among others.

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