The Stevie® Awards, organizer of the world’s premier business awards programs, has announced that ValueSelling Associates will sponsor the 2026 (20th annual) Stevie® Awards for Sales & Customer Service for the 19th consecutive year.

ValueSelling has been a sponsor of the Stevie Awards for Sales & Customer Service since 2009. ValueSelling Associates are again sponsoring the Sales Individual Categories, which include Woman of the Year in Sales, Senior Sales Executive of the Year, Virtual and Pre-Sales Professional of the Year, Sales Representative of the Year, and Sales Training or Education Professional of the Year, among others.

Complete details on the Stevie Awards for Sales & Customer Service are available at Sales.StevieAwards.com.

Winners were announced in the 2026 competition on January 29. More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 41 nations and territories, were evaluated in this year’s competition. Winners were determined by the average scores of more than 150 professionals worldwide on eight specialized juries.

Eligible nominees for this competition include departments, teams, and professionals from around the world who work in customer service, contact centers, business development, and sales. New products and services and solution providers used by those professionals are also eligible. The 2026 awards recognized achievements since July 1, 2024. Explore the full list of categories.

ValueSelling Associates is the creator of the ValueSelling Framework®, a sales methodology, training, and toolset that aligns your revenue engine with a common language, enabling sales professionals to compete on value rather than price, and saving time in all selling scenarios. Since 1991, ValueSelling Associates has helped thousands of sales professionals realize immediate revenue growth and achieve results they never thought possible. They offer bespoke training to FORTUNE 1000, mid-sized, and start-up companies to drive sales results.

“Maggie Miller, President of the Stevie Awards, said, ‘ValueSelling has been a loyal supporter of the competition from its earliest days and has contributed greatly to its growth. We’re delighted to partner with ValueSelling once again to honor exceptional sales professionals and organizations around the world. The Stevie Awards is proud to work with partners like ValueSelling who believe in the importance of recognizing excellence in the workplace.’”

President and Chief Executive Officer of ValueSelling Associates, Julie Thomas, said, “The Stevie Awards for Sales & Customer Service is an excellent platform for recognizing the accomplishments of our customers and business partners. We look forward to celebrating those sales professionals who found ways to connect, secure new business, and propel their companies forward in this tough selling environment.”

Winners will be celebrated during an awards banquet on March 5 in New York, NY USA.

View full details for the 20th annual Stevie Awards for Sales & Customer Service at Sales.StevieAwards.com.

About ValueSelling Associates
ValueSelling Associates, a leading global sales training company, offers a practical methodology for selling on value, not price. The ValueSelling Framework® is a proven formula that simplifies complex B2B sales, and the Vortex Prospecting™ program provides a repeatable process that increases connections and conversions to the revenue pipeline. Once trained on the ValueSelling method, organizations grow revenue and increase productivity. Since 1991, thousands of professionals around the world have chosen ValueSelling Associates for customized training, reinforcement, and coaching to drive sales results. Learn more at ValueSelling Associates, Inc.

Learning Dimensions Network (LDN), based in Fitzroy, Victoria, has established itself as a leader in corporate training, specializing in leadership and workplace safety.

With more than 30 years of experience, LDN has partnered with organizations across Australia and internationally to design and deliver bespoke training programs that produce measurable results. The company’s approach prioritizes adult learning principles, inclusivity, and the creation of engaging, empowering learning experiences tailored to each client's unique needs.

Under the guidance of CEO Melissa Williams, LDN has achieved remarkable outcomes for clients. The organization maintains a 95% client retention rate, 89% of participants meet their learning objectives, and 94% recommend LDN’s training to others. Programs are designed to develop leaders, enhance workplace safety, and drive organizational performance, equipping teams with practical strategies to inspire, motivate, and create safer work environments.

LDN is also Australia’s only provider of qualifications in creating Safety Leadership Cultures and one of the country’s largest corporate Registered Training Organizations specializing in leadership and safety, with over 23,000 enrollments.

In 2023 and 2024, LDN expanded its global footprint, delivering programs to organizations across Europe, Asia, and North America. The company introduced new initiatives addressing emerging workplace challenges, including diversity and inclusion, emotional intelligence, and leading through change. Bespoke programs have delivered tangible results, such as a 20% increase in employee engagement for a healthcare provider, a 15% reduction in workplace incidents for a construction company, and a 10% improvement in leadership effectiveness scores for a global technology firm.

LDN also partners with major infrastructure organizations to transform safety culture. The “Safety Builders for Frontline Leaders” program, developed with Webuild, was rolled out across multiple Australian projects, including the Melbourne North East Link. Designed to resonate with frontline teams, the program addresses cultural adaptation, short-service employees, and the leadership skills necessary to foster safe, productive workplaces. Over 500 participants completed the program, with 97% reporting that it met or exceeded expectations, demonstrating the program’s measurable impact on safety outcomes.

Beyond its client programs, LDN exemplifies thought leadership in corporate learning. Melissa Williams has spearheaded initiatives leveraging AI tools and interactive platforms to enhance accessibility and engagement, developed a custom IT platform to streamline project management, and shared insights with broader audiences through publications and social media. The organization’s commitment to innovation, adaptability, and high-quality delivery ensures that clients receive not only training but transformative learning experiences that drive lasting change.

LDN earned three Stevie® Awards: Gold for WHS Program of the Year; Silver for Thought Leader of the Year – Business Services, awarded to CEO Melissa Williams; and Bronze for Company of the Year – Business or Professional Services – Small in The 2025 International Business Awards®.

Interested in entering for 2026?

Teeny Tiny Homes, based in Caboolture, Queensland, is redefining homeownership in Australia. Founded in 2016 by David Antonacci, the family-owned business began by renovating transportable granny flats and has since evolved into designing and constructing custom-made tiny homes.

With a focus on high-quality materials, functional design, and durability, Teeny Tiny Homes has built a reputation for delivering affordable, sustainable, and beautiful homes to Australians from all socioeconomic backgrounds.

Since its inception, the company has responded to growing demand for accessible housing. By 2022, the business had relocated to a larger facility to increase production, now building 12 homes per month, a threefold increase from previous capacity. This expansion reflects Teeny Tiny Homes’ commitment to efficiency, innovation, and customer satisfaction while maintaining personalized service and direct communication with clients.

Innovation extends beyond production. The company has implemented time-saving technologies, such as a carpenter trolley system, and has pioneered transparent pricing based on material and labor costs. These practices empower customers with clarity and confidence while also reducing environmental impact by sourcing materials locally and partnering with Australian suppliers.

Teeny Tiny Homes has continued to take on ambitious projects, including its largest build to date: 16 custom portable units for a strawberry farm. The team has also grown to 20 skilled employees, enabling the company to deliver complex projects while maintaining the high-quality craftsmanship for which it is known. The business has garnered attention in local, national, and international media, further highlighting its leadership in the tiny home market.

At its core, Teeny Tiny Homes is more than a construction company; it is a solution provider addressing the Australian housing crisis. With housing affordability challenges, rising property prices, and increasing unmet demand, the company offers a sustainable, cost-effective alternative that empowers individuals to achieve homeownership and financial freedom. Each project contributes not only to a client’s personal goals but also to the broader community, reinforcing the company’s commitment to social impact.

TeenyTiny Homes earned two Gold Stevie® Awards for Company of the Year – Materials & Construction and Best Entrepreneur – Materials & Construction in The International Business Awards®.

Interested in entering for 2026?

Winners in Thirteenth Annual Competition to Be Celebrated at 17 April Award Ceremony in Macau

Winners have been announced in the thirteenth annual Asia-Pacific Stevie Awards, the only awards program to recognize innovation in the workplace throughout the entire Asia-Pacific region. The list of Gold, Silver, and Bronze Stevie Award winners is available at https://Asia.StevieAwards.com.

The Stevie Awards are widely considered the world's premier business awards, conferring recognition for achievement over the past 24 years through programs such as The International Business Awards® and The American Business Awards®. The name Stevie is derived from the Greek word for “crowned.”

More than 1,000 nominations about innovative achievements from the 29 markets of the APAC region were considered by the judges this year in categories such as Innovative Achievement in Product Innovation, Award for Innovative Management, and Award for Excellence in Innovation in AI Strategy & Implementation, among many others.

The 2026 Asia-Pacific Stevie Awards have recognized organizations in 23 markets, including Australia, Bangladesh, Cambodia, China, France, Hong Kong, India, Indonesia, Japan, Korea, Malaysia, Maldives, Myanmar, New Zealand, Pakistan, Philippines, Saudi Arabia, Singapore, Sri Lanka, Taiwan, Thailand, United States, and Vietnam. Winners in attendance will be celebrated on stage during a gala event at the Venetian Hotel in Macau, China on Friday, 17 April.

Among the top overall winners in the 2026 Asia-Pacific Stevie Awards are SM subsidiaries including SM City La Union, SM Foundation, Inc., SM Supermalls and Ripple8, Inc. with 32 Stevie wins from their facilities in China and the Philippines. They won in categories including Award for Innovation in Cultural or Community Events, Award for Innovation in Purpose-Driven Marketing, Innovative Achievement in Diversity & Inclusion, Award for Innovation in Cultural or Community Events, and Award for Innovation in Non-Profit/NGO Publications, among others.

Megaworld Corporation of Taguig City, Philippines and its subsidiaries, including Megaworld Foundation, Inc. and Megaworld Lifestyle Malls, won 19 Stevie Awards in categories including Award for Innovation in AI-Driven Customer Service, Award for Innovation in Lifestyle Videos, Award for Excellence in Innovation in Non-Profit Organizations or NGOs, and Award for Excellence in Innovation in Education, among others.

Other winners of five or more Stevie Awards include IBM (12), Watsons (10), Manila Electric Company (9), PJ Lhuillier Inc. (Cebuana Lhuillier) (9), Tata Consultancy Services / Tata Consumer Products (9), The Catalyst For Lenovo Legion, Lenovo, and Lenovo Technology Sdn Bhd (9), Globe Telecom (8), IntouchCX (8), Kenny Rogers Roasters (7), PLDT and Smart / PLDT Global (7), Cisco Systems Inc. (6), Singapore Telecommunications Limited (6), Aboitiz (5), ACCOR (5), Bank of the Philippine Islands (5), and Samsung Electronics Philippines Corporation (5).

Gold, Silver, and Bronze Stevie Award winners were determined by the average scores of more than 250 executives worldwide who served as judges from December through February.

The 2026 Asia-Pacific Stevie Awards also includes the People’s Choice Stevie Awards for Favorite Companies, a worldwide public vote for all nominees in the competition’s Company/Organization categories. Voting will be open 16 February through 13 March 2026. Category winners in the public vote will receive a crystal People’s Choice Stevie Award.

“The thirteenth Asia-Pacific Stevie Awards drew a highly competitive and impressive range of submissions,” said Stevie Awards President Maggie Miller. “Judges noted the strong emphasis on innovation, execution, and measurable impact throughout the nominations. We congratulate this year’s Stevie Award winners and look forward to formally honoring them in Macau on 17 April.”

For details about the Asia-Pacific Stevie Awards, the 17 April awards ceremony in Macau, and the list of Stevie Award winners, visit http://Asia.Stevieawards.com.

The Stevie® Awards have announced the winners of Grand Stevie Award trophies in the 20th annual Stevie Awards for Sales & Customer Service, recognized as the world's top honors for achievement in business development, customer service, and sales.

Nominees in the 2026 Stevie Awards for Sales & Customer Service were not able to apply for Grand Stevie Awards directly. These are “best of show” honors. Winners were determined by a points system based on the total number of awards won in the program, with a Gold Stevie win counting for three points, a Silver Stevie win for two points, and a Bronze Stevie win for 1.5 points.

This year's Gold, Silver, and Bronze Stevie Award winners in the Stevie Awards for Sales & Customer Service were announced on January 29. All winners in attendance will be recognized on stage during an awards ceremony on March 5 in New York City.

Winners of the Grand Stevie Awards in the 2026 competition are:

1. IBM, worldwide, earned 59.5 points on the back of seven Gold, eight Silver, and 15 Bronze Stevie wins across a broad range of categories. This is the tenth consecutive year that IBM has earned a Grand Stevie Award in the competition, and the second time they’ve won the #1 spot.

2. DP DHL, worldwide, scored 53 points with eight Gold, seven Silver, and 10 Bronze Stevie wins by DHL affiliates across the Americas, Asia, and Europe. This is the 14th consecutive year in which the international transportation and logistics firm has won a Grand Stevie in this program.

3. ValueSelling Associates, the sales consultancy headquartered in Carlsbad, California USA, won eight Gold, three Silver, and six Bronze Stevies, for a total of 39 points, for wins on behalf of clients Abdulla Fouad For Medical Supplies and Services, Alaska Communications, e.Republic, Element Fleet Management, Ironclad, Phenom, Quest Software, and Snappy. This is the sixth Grand Stevie won by ValueSelling in the Stevie Awards for Sales & Customer Service.

4. Unitedhealthcare Provider Service Operations, Minneapolis, Minnesota USA, takes the fourth Grand Stevie spot with 38 points earned through four Gold, 10 Silver, and four Bronze Stevie wins.

5. Allianz Services Private Limited, Kerala, India, delivered 34.5 award points (three Gold, three Silver, and 13 Bronze Stevies) to earn themselves the final Grand Stevie spot. The firm also earned a Grand Stevie in the program in 2024.

More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 41 nations and territories, were evaluated in this year's competition. Winners were determined by the average scores of more than 150 professionals worldwide on eight specialized juries.

The 2026 awards will begin accepting nominations this July. Those interested in participating may request the entry kit at https://Sales.StevieAwards.com.

Winners in the 20th annual Stevie® Awards for Sales & Customer Service, recognized as the world's top customer service awards and sales awards, have been announced. A complete list of all 2026 Gold, Silver, and Bronze Stevie Award winners by category is available at https://Sales.StevieAwards.com.

Winners will be recognized during a gala banquet at the Marriott Marquis Hotel in New York City on Thursday, March 5. Tickets are on sale now.

More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 41 nations and territories, were considered in this year’s competition.

Winners were determined by the average scores of 150 professionals worldwide on eight specialized judging committees.

Entries were considered in more than 100 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; more than 70 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; more than 20 categories for AI in sales and customer service including Customer Service AI Trainer or Specialist of the Year, AI & Tech-Focused Customer Service Team of the Year, Best Use of AI Integration in Contact Centers, and Sales AI Trainer or Specialist of the Year; and categories to recognize new products, services, and solution providers.

The top winner of Gold, Silver, and Bronze Stevie Awards is IBM, worldwide, with 30 Gold, Silver, and Bronze Stevie Award wins.

Other winners of three or more Gold Stevie Awards include:

DHL Express, worldwide (8), BELBİM, Istanbul, Türkiye (5), Tata Consultancy Services, Dallas, TX and Edison, NJ USA (5), UPMC, Pittsburgh, PA USA (5), HALKBANK, Istanbul, Türkiye (4), MEXC, Mahe, Seychelles (4), Percepta, Allen Park, MI USA (4), UnitedHealthcare Provider Service Operations, Minneapolis, MN USA (4), Voya Financial, Gilbert, AZ USA (4), WNS, Mumbai, India, and New York, NY USA (4), ACT, Berwyn, PA USA (3), Allianz Services Private Limited, Kerala, India (3), AT&T, Dallas, TX USA (3), Blackhawk Network, Pleasanton, CA USA (3), CarrefourSA, Istanbul, Türkiye (3), eMoney Advisor, Radnor, PA USA (3), Heavy Construction Systems Specialists, Sugar Land, TX USA (3), RAIN Group, Boston, MA USA (3), Revenue Storm Corporation, Schaumburg, IL USA (3), and TTEC, Austin, TX USA and Krakow, Poland (3).

Winners in sponsored categories for SOCAP International will be announced in April. SOCAP International is the nation’s leading membership community for customer care and CX professionals.

Five winners of Grand Stevie Award trophies, for the five most-honored organizations in the competition, will be announced the week of February 9.

All organizations worldwide are eligible to compete in the Stevie Awards for Sales & Customer Service and may submit any number of nominations in a wide range of award categories for sales, customer service, solution providers, business development, solutions and implementations, and thought leadership.

Nominations for the 2027 edition of the Stevie Awards for Sales & Customer Service will be accepted starting this July. The entry kit may be requested at https://Sales.StevieAwards.com.

The awards are presented by the Stevie Awards, which organizes nine of the world’s leading business award programs, including the prestigious International Business Awards® and American Business Awards®.

Stevie winner Worthy is an Australian company founded by Angela Michel that is redefining sustainable product design by creating what they describe as the most sustainable drink bottle on the planet.

Built entirely from ethically sourced and sustainably produced sugarcane, Worthy’s bottles are carbon-negative and manufactured with zero waste—an approach that sets a new benchmark for environmentally responsible consumer products.

Central to Worthy’s model is its use of renewable resources and clean energy. The bottle is made from sugarcane stems, while the plant waste (bagasse) powers the factory, ensuring no material is discarded. The agricultural process for the raw materials relies solely on sunlight, rainwater, and natural sugarcane waste for fertilization, significantly reducing the overall environmental impact. Compared with traditional bottle materials, the process minimizes exposure to harmful chemicals, reduces industrial emissions, and supports a healthier manufacturing ecosystem.

A full-circle lifecycle is foundational to Worthy’s ethos. While the bottles are fully recyclable through standard household systems, customers are encouraged to return broken or unwanted components for repurposing into new sugarcane-based products. This closed-loop model ensures continual reuse of resources and helps keep plastic waste out of landfills and communities.

Worthy’s commitment to sustainability extends beyond environmental outcomes. The company partners with Vision Rescue, contributing 10% of each bottle’s proceeds to support education, nutrition, and clean water programs in Mumbai’s slum communities. Angela's firsthand visits to these neighborhoods reinforced the need for solutions that address both environmental and social challenges. Additional partnerships include RAMS, an Australian nonprofit that provides resilience programs for at-risk adolescents. Through workshops and student engagement, Worthy aims to inspire young people to pursue sustainability and social impact.

Ethical sourcing is equally central to Worthy’s operations. Its sugarcane resin supplier in Brazil is recognized for responsible environmental practices, fair wages, and safe working conditions. Worthy’s packaging further reflects these values, using FSC-certified recycled cardboard, compostable mailers, and solar-powered production facilities that recycle all manufacturing scraps.

In recent years, Worthy has earned recognition across multiple sustainability and consumer product awards, reflecting the strength and credibility of its mission. Since receiving a Stevie Award, founder Angela Michel has expanded the company’s reach, transitioning from her part-time radiography career to focus fully on growing Worthy globally. The brand secured a major partnership with an Australian supermarket, producing nearly 10,000 bottles for their centenary campaign. The company has also grown from a sole operation to a small team supporting its ongoing scale.

Worthy received a Silver Stevie® Award for Product of the Year - Sustainability and Climate Protection in the 2025 Asia-Pacific Stevie Awards.

Interested in entering for 2026?

The Stevie® Awards, organizer of the world’s premier business awards programs, announced that they have revised the schedule for the 2026 (13th annual) Asia-Pacific Stevie® Awards.

By popular demand, the final entry deadline has been extended to 30 January. The judging process will extend through 6 February. Gold, Silver, and Bronze Stevie Award winners will be announced on 12 February. Winners will be celebrated during an awards ceremony on 17 April at the Venetian Hotel in Macau.

The Asia-Pacific Stevie Awards is the only business awards program to recognize innovation throughout the entire Asia-Pacific region. The competition is open to all organizations across 29 markets of the Asia-Pacific region: large and small, for-profit and non-profit, public and private.

The awards focus on recognizing innovation in all its forms, wherever it is achieved in the workplace. Entries will be accepted in 30+ languages in the following award category groups:

• Achievement Awards
• Artificial Intelligence Awards
• Company/Organization Awards
• Corporate Communications & Public Relations Awards
• Customer Service Awards
• Event Awards
• Human Resources Awards
• Individual Professional Awards
• Management Awards
• Marketing Awards
• New Product & Product Management Awards
• Podcast Awards
• Publications Awards
• Social Media Awards
• Sustainability Awards
• Technology Awards
• Thought Leadership Awards
• Video Awards
• Website Awards and App Awards
  …and more

All organizations in the Company/Organization categories will automatically be included in voting for the People's Choice Stevie® Awards for Favorite Companies. People’s Choice winners will receive a special People’s Choice Stevie Award trophy, giving honorees in the Company/Organization categories the opportunity to receive a second award, as voted by the general public worldwide. Voting for the People’s Choice Stevie Awards for Favorite Companies will open on 16 February and go through 13 March.

Scores of professionals from throughout the region will participate in the judging process to determine the Gold, Silver, and Bronze Stevie Award winners.

Some of the Asia-Pacific region’s most innovative organizations won Asia-Pacific Stevie Awards in 2025, including AstraZeneca Philippines (Philippines), Ayala Land, Inc. – Makati Development Corporation (Philippines), Cathay Financial Holdings Co., Ltd. (Taiwan), City of Sydney (Australia), CK Hutchison Holdings Limited (Hong Kong), Coca-Cola Bottlers Japan Holdings Inc. (Japan), DigiPlus Interactive Corp. (Philippines), Dong-A Pharmaceutical Co. (Korea), Eastern Communications (Philippines), Extendmax Vietnam Company Limited (Vietnam), Generali Hong Kong (Hong Kong), HP (Greater Asia) (Singapore), IBM Singapore (Singapore), IntouchCX (India), Kacific Broadband Satellites Group (Singapore), Link Asset Management Limited (Hong Kong), Metro Pacific Investments Corporation (Philippines), Ooredoo Maldives (Maldives), PJ Lhuillier Inc. (Philippines), PLDT and Smart (Philippines), PT Pertamina (Persero) (Indonesia), SM Supermalls (China), and Wolters Kluwer Tax & Accounting Asia Pacific (Australia).

The global education sector is facing significant challenges related to teacher retention, burnout, and staffing shortages, a trend reflected in multiple international surveys such as the Teacher Wellbeing Index 2023. Educators increasingly report high levels of stress and job dissatisfaction, and many school systems are experiencing difficulties filling classroom positions and maintaining stable staffing.

Stevie-winner Jannic Education Solutions was founded on a clear, deceptively simple question: How can we give teachers the support they actually need without adding to their workload? The company grew from the combined expertise of its founders Janet Moeller and Nick Spragg. Janet brings decades of experience in education across three continents, and Nick offers a long career designing conversational technologies and leading application development teams.

Early conversations revealed a shared interest in leveraging advanced AI for real-world, classroom-level impact, though the technology at the time was accessible only to large corporations with highly specialised systems. As generative AI matured, the opportunity finally emerged to build a tool tailored to the needs and working styles of teachers.

This led to the creation of Teacher PA, an AI-powered companion designed not to replace teachers or add another complex system, but to support educators in the moments they need it most—seamlessly, intuitively, and without increasing administrative burden. Teacher PA integrates Large Language Models (LLMs), Large Action Models (LAMs), and machine learning into a unified assistant that adapts to individual teaching styles and classroom realities. Instead of juggling multiple tools for lesson planning, communication, and documentation, teachers can rely on a single platform designed to reflect the relational and contextual nature of teaching.

Teacher PA centres on three virtual agents engineered to address the primary causes of teacher burnout: excessive workload, work intensification, and insufficient support. Hanna, the curriculum expert, drafts standards-aligned lessons, differentiates materials for diverse learners, and assists with marking. Ravi, the learning support specialist, guides teachers through identifying student challenges and provides immediate strategies for intervention—particularly valuable when working with students who have undiagnosed needs. Marlene, the professional coach, supports reflective practice and emotional resilience, helping teachers navigate stressful interactions and reduce feelings of isolation.

To assess its early impact, Jannic Education Solutions conducted a six-week pilot in which nine educators engaged with the MVP version of Teacher PA more than 400 times. Participants reported increased student engagement, more effective handling of emotionally sensitive communications, improved accessibility for students with learning disabilities, and streamlined administrative work such as incident reporting. Some educators saved up to three hours per week, while many noted a reduction in emotional strain due to the ongoing support provided by the agents.

Looking ahead, Teacher PA is evolving into a single, fully orchestrated virtual assistant capable of tracking student progress, generating report-card comments, drafting incident reports, and integrating LLM and LAM capabilities for more advanced task management. To ensure long-term reliability and trust, the system is being built to meet ISO 27001 and SOC 2 standards, and is supported by relational and vector databases to deliver personalised, continuity-based responses over time.

Rooted in the founders’ combined expertise and driven by a mission to support teachers in meaningful, practical ways, Jannic Education Solutions continues to refine a tool designed to work the way teachers do. When educators have the right support, they can focus on what truly matters—their students.

Jannic Education Solutions won a Gold Stevie Award for Innovation in Education or Training Apps, a Gold Stevie Award for Innovation in Education Technology (EdTech) – Other Service Industries, and one Bronze Stevie Award for Innovation in Artificial Intelligence (AI) and Machine Learning (ML) – Other Service Industries in the 2025 Asia-Pacific Stevie Awards.

Interested in entering for 2026?

Since its founding in 2017, Omnichat has operated as a provider of omnichannel customer experience and chat commerce solutions across the Asia-Pacific region.

Headquartered in Hong Kong, Omnichat primarily serves retailers and e-commerce brands in markets including Taiwan, Singapore, and Malaysia. Omnichat's core mission is to unify fragmented communication channels to enhance customer engagement, increase sales conversion, and support the digital transformation of its client base.

The company has established itself within the technology ecosystem by serving as an official partner to major messaging platforms, including Meta (WhatsApp, Facebook Messenger, Instagram Direct), and LINE. This positioning allows Omnichat to centralize customer communications from these diverse social messaging channels, alongside website live chat, into a single, comprehensive CRM platform with multi-user access. This centralized approach aims to streamline management and facilitate team collaboration in handling customer inquiries and sales interactions.

Social Customer Data Platform
A key offering within the Omnichat suite is the Social Customer Data Platform (Social CDP). This platform is engineered to address the challenge of customer identity fragmentation across multiple social channels. By collecting and mapping data from various social media accounts (such as WhatsApp, Facebook, Instagram, and WeChat) into a single 360-degree customer profile, the Social CDP builds a consolidated database. This enables detailed customer segmentation, which in turn fuels personalized, automated marketing journeys aligned with specific shopping scenarios.


Driving the platform’s intelligence is Omni AI, which functions as a digital assistant across customer touchpoints. Leveraging advanced AI, the system automates customer inquiry handling, provides tailored product recommendations, and assists with marketing campaign orchestration and analysis. By integrating client data and knowledge bases, Omni AI provides contextually relevant responses to ensure messaging consistency and reduce operational costs and agent onboarding time in customer service operations.

Beyond its core data and AI capabilities, Omnichat offers integrated features designed to drive sales growth and customer retention. The platform features an online-merge-offline (OMO) sales function that connects online visitors directly with dedicated sales personnel via real-time chat, enabling transparent tracking of sales revenue across channels.

Furthermore, its Loyalty Program capability enables brands to seamlessly integrate membership systems, point rewards, and preference capture directly within channels such as WhatsApp and LINE, thereby cultivating dedicated brand advocates and incentivizing repeat purchases.

Omnichat was awarded two Gold Stevie Awards for Innovation in Technology Development - Other Service Industries and Innovation in Business-to-Business Services, as well as one Bronze Award for Innovation in Digital Transformation - Other Service Industries in the 2025 Asia-Pacific Stevie Awards.

Interested in entering for 2026?