Powering the Nation: How Stevie Award Winner Singapore Power Inspired its Employees and Stakeholders

Posted by Maggie Gallagher on Thu, Mar 24, 2016 @ 11:31 AM

Singapore Power won the Gold Stevie Award for Best PR Campaign: International Communications in the Communications/PR Awards categories of the 2015 Asia-Pacific Stevie Awards.

The final entry deadline for the 2016 Asia-Pacific Awards has been extended to Wednesday, April 6.

REVIEW THE ENTRY KIT HERE.

We asked Amelia Champion, Head of Corporate Affairs at Singapore Power, what the Stevie award has meant for her team, and for some insight into how Singapore Power plans to continue to Power the Nation.

1603-SingaporePower.gifSingapore Power embarked on a corporate positioning exercise in 2013, with a focus on the company’s role as a reliable and efficient power utilities provider, an employer of choice, and a proactive developer of engineering talent. The journey covered a perception audit among consumers, employees across different employee strata and engagement with the Board and Senior Management.

The result was a corporate position—centered on the aspiration of “Powering the Nation”—adopted as the positioning statement. This position is supported by the three pillars of Trust, Technology, and Talent.

The main target audience included employees and prospective employees, customers, and the public.

As Head of Corporate Affairs at Singapore Power, Amelia Champion was delighted that her company’s campaign won a Gold Stevie Award. “This award is a boost to Singapore Power’s 3,500 employees,” she told us. “These are the people who have enthusiastically participated in telling their story of powering the nation 24/7, and of upholding high standards of reliability and efficiency to improve quality of life.”

Added Amelia: “The Asia-Pacific Stevie Awards are a solid pulse check and independent benchmark for companies as they build their track record, alongside respected peers.”

The Launch

Engaging employees in this journey was an essential component for the campaign’s success. Singapore Power (SP) launched the “Powering the Nation” positioning internally among its employees at the annual staff convention, and through decentralized road shows using parallel simulcast streaming. A commissioned video featuring SP’s role in supporting nation building was screened at these events. The theme and key pillars were also delivered through 27 Group CEO dialogue sessions with staff between September 2013 and October 2014.

SP introduced a new suite of internal communications channels named spectrum. These included a revamped staff portal featuring up-to-date information and important messages, fortnightly corporate news updates, a bimonthly spectrum magazine distributed to all 3,500 staff, and the “Power Talks” quarterly employee lunchtime platform to introduce the spectrum channels and enable staff to pick up useful information for professional and personal growth.

Branded “Powering the Nation” collaterals and gifts such as notebooks and coasters were produced and distributed to all staff. To inspire organizational pride in all staff, SP also put up National Day celebratory banners with the “Powering the Nation” statement at central locations around Singapore.

Outcomes

Results from the annual staff convention post-event survey revealed that the “Powering the Nation” statement resonated well with staff, who also exhibited high recall and receptivity to the key messages. As high as 96% of 530 staff who participated in the plenary session said that they felt proud of the company’s role in powering the nation. About 91% agreed that “I Power the Nation” accurately described their roles at SP.

Not only has “Powering the Nation” been well-received by staff, they have spontaneously adopted the positioning statement within their own programs and presentations and now regularly use the it when introducing Singapore Power to local and overseas stakeholders.

Powering the Future
Amelia told us some of the activities planned by Singapore Power for 2016. “We aim to establish and enhance more channels of engagement with our customers and employees, in tandem with new ways of staying connected in the digital age. We will also focus on community service and staff volunteerism, continuing our commitment to powering the nation in more ways than one.”


Amelia looks forward to the year ahead. As she told us, she is motivated by “the pride and fulfillment of being part of a team that keeps the lights on round the clock, contributes to Singapore’s economic growth and quality of life, and drives sustainable solutions to serve future generations.

About Amelia Champion:

Amelia Champion is Singapore Power's Head of Corporate Affairs, overseeing corporate positioning, reputation management, internal communications, and corporate social responsibility. She built her career in healthcare and community service organizations. At the SingHealth Group, Amelia was Director, Group Communications, driving programs and initiatives to unify employees and to reinforce the Group’s standing in Academic Medicine. Prior to that, Amelia headed Public Relations, Patient Relations, Events, and Promotions at the National Kidney Foundation in Singapore. She was responsible for running nation-wide campaigns to promote organ donation; international healthcare conferences with marketing efforts in the US, Europe and Asia; policy-making; and for creating holistic self-help programs for patients. In her spare time, Amelia contributes to her school's alumni association as an executive committee member, and volunteers her services in her local parish.

About Singapore Power:

Singapore Power Group (SP) is a leading energy utility group in the Asia Pacific. It owns and operates electricity and gas transmission and distribution businesses in Singapore and Australia, and district cooling businesses in Singapore and China. More than 1.4 million industrial, commercial, and residential customers in Singapore benefit from SP’s world-class transmission, distribution, and market support services. The networks in Singapore are amongst the most reliable and cost-effective worldwide. For more information, please visit www.singaporepower.com.sg and follow us on Facebook fb.com/singapore.power

Topics: business awards, PR awards, communication awards, Asia-Pacific Stevie Awards

Asia-Pacific Stevie Awards Final Entry Deadline has been Extended

Posted by Maggie Gallagher on Thu, Mar 24, 2016 @ 10:00 AM

The Stevie® Awards, organizer of the Asia-Pacific Stevie Awards, announced today that the final entry deadline for the third annual competition has been extended to Wednesday, April 6.

No additional late fees will be charged. Entries submitted through April 6 will not be disadvantaged in the judging process. Complete entry details are available at http://Asia.StevieAwards.com

REVIEW THE ENTRY KIT HERE.

APSA-smiling-group-2015.gifThe Asia-Pacific Stevie Awards are open to all organizations in the 22 nations of the Asia-Pacific region. The categories have been redesigned to focus on recognizing innovation in all its forms, wherever and however it is achieved in the workplace. Nominations will be accepted and judged in seven languages – Chinese, English, Indonesian, Japanese, Korean, Malay and Thai - in the following category groups:

Judging of nominations will be conducted through April by more than 100 executives around the world. Gold, Silver and Bronze Stevie Award winners will be announced on April 20. The winners will be celebrated during a gala banquet on May 27 in Sydney, Australia. Some of the Asia-Pacific region’s most distinguished companies have won Asia-Pacific Stevie Awards in the past two years including Cisco Systems, Crocs Singapore, Delta Airlines, DHL Express, Ford China, Globe Telecom, MetLife Asia Ltd., Sony, and SYSPRO Software, among others.

About The Stevie Awards
The Stevie Awards are conferred in six programs: The American Business Awards, the German Stevie Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Asia-Pacific Stevie Awards. A seventh program, the Stevie Awards for Great Employers, will debut this spring. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com, and follow the Stevie Awards on Twitter @TheStevieAwards

Topics: marketing awards, innovation awards, Asia-Pacific Stevie Awards

Marketing Awards: Asia-Pacific Stevie Awards 2016

Posted by Maggie Gallagher on Tue, Mar 22, 2016 @ 04:32 PM
The 2016 Asia-Pacific Stevie Awards offer a wide range of marketing awards categories to recognize the planning and practice of marketing agencies, teams, professionals, and innovations since July 1, 2014.

The Asia-Pacific Stevie Awards are accepting entries through this Wednesday, March 23. Complete entry details are available at http://Asia.StevieAwards.com.

REVIEW THE ENTRY KIT HERE.

APSA-guys-2015.gifThe Asia-Pacific Stevie Awards are open to all organizations in the 22 nations of the Asia-Pacific region. The categories for all aspects of business now focus on recognizing innovation in all its forms, wherever and however it is achieved in the workplace. Nominations will be accepted and judged in seven languages – Chinese, English, Indonesian, Japanese, Korean, Malay and Thai.

See the list of marketing categories and entry requirements below:

Information to be submitted online for entries in these categories include:

a. An essay of up to 625 words describing the nominated innovative achievements since July 1 2014. 

b. Optional (but highly recommended), a collection of supporting files, work samples, and web addresses that you may upload to our server to support your entry and provide more background information to the judges.

E01. Award for Innovation in Brand Development
E02. Award for Innovation in Brand Renovation / Re-Branding
E03. Award for Innovation in Branded Entertainment
E04. Award for Innovation in Content Marketing / Branded Editorial
E05. Award for Innovation in Cross-Media Marketing
E06. Award for Innovation in Paid Media Planning & Management
E07. Award for Innovation in Product Placement
E08. Award for Innovation in Sponsorships
E09. Award for Innovation in Social Media Marketing

E10. Most Innovative Advertising or Marketing Agency of the Year: Your nomination must cite innovation since July 1 2014 in at least three (3) of the following areas: Agency Management or Structure, Advertising, Branding, Branded Entertainment, Content Marketing, Cross-Media Marketing, Media Planning, Product Placement, Social Media Marketing, and Sponsorships.

E11. Most Innovative Advertising or Marketing Team of the Year: Your nomination must cite innovation since July 1 2014 in at least three (3) of the following areas: Agency Management or Structure, Advertising, Branding, Branded Entertainment, Content Marketing, Cross-Media Marketing, Media Planning, Product Placement, Social Media Marketing, and Sponsorships.

E12. Most Innovative Marketing or Advertising Professional of the Year: Your nomination must cite innovation since July 1 2014 in at least one (1) of the following areas: Agency Management or Structure, Advertising, Branding, Branded Entertainment, Content Marketing, Cross-Media Marketing, Media Planning, Product Placement, Social Media Marketing, and Sponsorships.

Some of the Gold Stevie Award winners in the marketing categories from 2015 are listed below. See their entries which are linked:

Marketing - Campaign: Agricultural / Industrial / Building
BIG IDEA LAB, Daegu, South Korea: Peruvian program

Marketing - Campaign: Culture & The Arts
E-Plus Entertainment Productions (M) Sdn Bhd, Selangor, Malaysia: Melaka Art and Performance Festival (MAPFest)

Marketing - Campaign: Financial Products & Services, Insurance or Real Estate
GOLD STEVIE WINNER:
KMC MAG Group, Metro Manila, Philippines: KMC Celebrates Its 5th Anniversary

Marketing - Campaign: Brand Experience of the Year
Tecsia Lubricants, Singapore: Food-grade lubricant awareness campaign for Propak Asia 2014

Small-Budget Marketing Campaign of the Year
Stephen Gill Associates, Derby, Derbyshire, United Kingdom and Singapore: Refrigeration and Air-Conditioning (RAC) industry awareness

Mobile or Viral Marketing Campaign of the Year
MetLife Asia Ltd., Hong Kong: MetLife China: Delivering Easy-To-Use and Tailored Mobile-Based Services for Enhanced Customer Relationship Management in China

Online Marketing Campaign of the Year
Allianz Ayudhya Assurance Pcl., Bangkok, Thailand: Social Media for Sales

Topics: marketing awards, innovation awards, Asia-Pacific, Asia-Pacific Stevie Awards

American Business Awards 2016: Live Events Awards Judging Committee

Posted by Maggie Gallagher on Mon, Mar 21, 2016 @ 03:35 PM

The 2016 (14th Annual) American Business Awards judging committees have been announced. There are 11 judging committees this year, each reviewing entries from respective category groups. Today we will highlight the Live Events Awards judging chair and committee.

The American Business Awards are widely considered to be the premier business awards program in the U.S.A. All organizations operating in the U.S.A. are eligible to submit nominations -- public and private, for-profit and non-profit, large and small.  The 2016 awards  honor achievements since the beginning of 2015.  Entry details are available at http://www.StevieAwards.com/ABA. The extended final entry deadline is Tuesday, April 19.

REVIEW THE ENTRY KIT HERE.

Judging Chair:

16-ABA-EVENT-Chair-2.gifStaci Johnson, Vice President of Marketing
Roth Staffing Companies, L.P., Orange, California, USA

Staci Johnson is the Vice President of Marketing for Roth Staffing Companies, one of the largest privately held staffing companies in the country. She heads the corporate marketing department and all its functions, including campaigns, website creation, digital marketing, email catalogs, social media, live events, virtual events, public relations, newsletters, branding … if it gets communicated, it goes through Staci’s Marketing team.

Staci was the recipient of the 2015 Gold Stevie Award for Marketing Executive of the Year. With her help, Roth Staffing Companies has been honored by Fortune as a 100 Best Workplaces for Women and 50 Best Small & Medium Workplaces, as well as Best Staffing Firms to Work For by Staffing Industry Analysts, and Best of Staffing for both Client and Talent Satisfaction by Inavero and CareerBuilder. 
Staci’s Marketing team has been lauded with VOICE Awards from the American Staffing Association for five consecutive years and referred to as the best Marketing department in the industry.  The team has also been recognized with B2B Marketing Awards.

Committee:

Jarie Bolander Jarie Bolander, COO
Lab Sensor Solutions, San Francisco, California, USA
Jarie is an engineering by training and an entrepreneur by nature with over 20 years of bring innovative solutions to market. He is currently the COO of Lab Sensor Solutions, a digital health company that is applying sensor technology to track clinical samples to prevent spoilage.

Marc Charles Marc Charles, Vice President, Director of Business Leadership
Momentum Worldwide, New York, New York, USA
Marc leads the team with over 10 years of agency experience working on a diverse roster of brands. He is an accomplished luxury, automotive, and multicultural marketing executive with a proven ability to drive measurable business results. His focus on innovative strategic solutions building brand equity , driving scale and maximizing ROI help move his agency and clients forward. He has held roles on account categories from Sports and Television to Financial Services and Technology.

Erin Farrell Talbot Erin Farrell Talbot, Founder & President
Farrell Talbot Consulting, New York, New York, USA
Erin Farrell Talbot has 20+ years of public relations experience with firms ranging from start-­ups to Fortune 100 companies. Having held key roles in corporate communications departments and public relations agencies, she has developed keen insights and perspectives as a communications and media relations strategist.

Katherine Goldman Katherine Goldman, SVP, Executive Creative Director
Jack Morton Worldwide, New York, New York, USA
Katherine Goldman is SVP, Executive Creative Director at Jack Morton Worldwide in New York. There she has led strategy development and creative application for major clients including Verizon, IBM, UPS, Pitney Bowes, The Wall Street Journal, Goldman Sachs, CA Technologies, Panasonic and Xerox.

Gerald Huesch Gerald Huesch, President & CEO
Global Leadership School, Durmersheim, Germany
Senat der Wirtschaft, CEO Global Leadership School, CEO Deutsche Gesellschaft für Stressmanagement mbH: "The business world is complicated. There are no 1 : 1 equations anymore. We need to synchronize our leadership and collaboration for any task, project or transformation - to avoid deadly double and blind work." Gerald Huesch offers this global evidence based leadership system.

Philip Larson Philip Larson, Senior Producer
inVNT, Washington, D.C., USA
Phil Larson is a Senior Producer with one of the leading brand communications agencies in the world: INVNT. Specializing in creative services, meetings & events, media & digital, and branded environments, he’s collaborated and produced experiences for a wide range of clients that include: PepsiCo, Merck, SHRM, Subway, and MetLife.

David Saef, Executive Vice President, MarketWorks & Strategy, CTSM
Global Experience Specialists (GES), Las Vegas, Nevada, USA

Live Event categories to be judged include:

G01. Best Brand Experience Event
G02. Best Consumer Event (e.g. auto show, boat show, health & fitness expo, etc.)
G03. Best Exhibition Display, Stand or Feature
G04. Best Tradeshow or Convention
G05. Best Association Event or Meeting
G06. Best Corporate Image Event
G07. Best New Product Introduction Event
G08. Best Internal Recognition/Motivational Event
G09. Best Public Relations Event

Topics: live event awards, American business awards, event awards, final judges

American Business Awards Extends Final Entry Deadline Through April 19

Posted by Maggie Gallagher on Thu, Mar 17, 2016 @ 10:01 AM

The Stevie® Awards, organizer of The American Business Awards, announced today that the final entry deadline for the 14th annual ABA competition has been extended to April 19. No additional late fees will be charged. Entries submitted through April 19 will not be penalized in any way in the judging process.

“We’ve received so many requests for individual deadline extensions that we’ve decided to extend the deadline for everyone,” said Stevie Awards president Michael Gallagher. The original final deadline was March 16.

ABA-2015-winner-group.gifGET THE ENTRY KIT HERE.

The American Business Awards are widely considered to be the premier business awards program in the U.S.A. All organizations operating in the U.S.A. are eligible to submit nominations -- public and private, for-profit and non-profit, large and small.  The 2016 awards will honor achievements since the beginning of 2015.  Entry details are available at http://www.StevieAwards.com/ABA.

The American Business Awards recognize achievement in every facet of the workplace. Categories include:

New categories in the ABAs this year include Minority-Owned Business of the Year and Veteran-Owned Business of the Year.

Close to 200 executives worldwide will determine the Gold, Silver and Bronze Stevie Award winners. The judging process has begun.

Stevie winners will be announced on May 2, and the awards will be presented at a gala banquet on June 20 at the Marriott Marquis Hotel in New York City. Attendance is not required to win.

The list of past Stevie Award winners in The American Business Awards reads like a who’s who of innovation and business success in the U.S.A. Explore the list of past winners here.

About The Stevie Awards
The Stevie Awards are conferred in six programs: The American Business Awards, the German Stevie Awards, The International Business Awards, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the Asia-Pacific Stevie Awards. A seventh program, the Stevie Awards for Great Employers, will debut this spring. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com, and follow the Stevie Awards on Twitter @TheStevieAwards

Topics: hr awards, ABA, American business awards, management awards

10th Annual Stevie Awards for Sales & Customer Service Announce Winners

Posted by Maggie Gallagher on Mon, Mar 07, 2016 @ 10:00 AM

Winners in the tenth annual Stevie® Awards for Sales & Customer Service, recognized as the world's top honors for business development, contact center, customer service, and sales professionals, were unveiled on Friday night at a gala ceremony in Las Vegas, Nevada attended by more than 500 executives from around the world.

The complete list of Stevie winners by category is available at http://www.StevieAwards.com/Sales.

SASCS-2016-Delta-Group.gifDP DHL, with Gold, Silver and Bronze Stevie Award wins for their operations in 29 countries, won the Grand Stevie Award trophy as the most honored organization in the competition for the third year in a row. Other organizations that took home Grand Stevies, in recognition of the sheer number of awards they won, include Carbonite, Inc., Delta Air Lines, eMoney Advisor, LLC, GuideWell Connect, iHeartMedia, John Hancock Financial Services, Lennox Industries, Inc., Marriott Vacations Worldwide, Sales Partnerships, Inc., and Visualize.

Carbonite and GuideWell Connect were the top winners of Gold Stevies, with five each. Winners of four Gold Stevies include Cisco Systems, HomeServe USA, Lennox Industries, Sales Partnerships, and WePay, Inc. eMoney Advisor,  and iHeartMedia, each won three Gold Stevie Awards.

Winners in the People’s Choice Stevie® Awards for Favorite Customer Service, a worldwide public vote, were announced in February, and were presented to winners during the ceremony.

The presentations were broadcast live via Livestream, and the recording is available to watch online.

More than 2,100 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 11% over 2015. Finalists were determined by the average scores of 115 professionals worldwide, acting as preliminary judges. Entries were considered in 59 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Consulting Practice of the Year; more than 50 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Business Development Achievement of the Year; and categories to recognize new products and services and solution providers.

More than 70 members of seven specialized final judging committees determined the Gold, Silver and Bronze Stevie Award placements from among the Finalists.

Topics: best customer service, customer service awards, sales awards, stevie awards for sales and customer service, business development awards, solution provider awards

Who's Coming to the Sales & Customer Service Awards This Friday?

Posted by Michael Gallagher on Mon, Feb 29, 2016 @ 02:20 PM

More than 500 executives from around the world will converge on the Paris Hotel in Las Vegas, Nevada later this week for the presentation of the 10th annual Stevie® Awards for Sales & Customer Service, the world's top honors for business development, customer service, contact center, and sales professionals.   Tickets for the gala event are still on sale.  This year's Grand, Gold, Silver and Bronze Stevie Award winners will be announced and celebrated.

ParisLV_Combo1.gifMore than 2,100 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 11% over 2015. Finalists were determined by the average scores of 115 professionals worldwide, acting as preliminary judges. Entries were considered in 59 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Consulting Practice of the Year; more than 50 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Business Development Achievement of the Year; and categories to recognize new products and services and solution providers.

More than 60 members of seven specialized judging committees determined the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging earlier this month.  

DOWNLOAD THE PROGRAM BOOK FOR FRIDAY'S GALA EVENT

Here is the list of organizations that are currently scheduled to attend Friday's gala.

Access One Inc Chicago IL
Acquia Boston MA
Adobe Systems Incorporated San Jose CA
Albridge an affiliate of Pershing Lawrenceville NJ
AllClear ID  Austin  TX
Alliance Laundry Systems Ripon WI
Ally Bank Detroit MI
American Express Global Business Travel  New York  NY
Amica Mutual Insurance Company Lincoln RI
AWeber - Email Marketing Chalfont PA
Beepi  Los Altos  CA
BenefitMall  Dallas  TX
BetterCloud  New York  NY
Beyond Codes Inc. Simi Valley CA
Black Knight Financial Services Data & Analytics Jacksonville FL
Blackbaud Charleston SC
Bloom Health Minneapolis MN
Box Inc. Los Altos CA
Buildium, Boston, MA
Bupa Global Miami FL
Carbonite Inc. Lewiston ME
CareerArc Burbank CA
Carew International Inc. Cincinnati OH
Cisco Systems Inc. San Jose CA
ClearSlide San Francisco CA
ClearVision Optical Company  Hauppauge  NY
Clio - Practice Management Software Vancouver BC Canada
Code42 Minneapolis MN
Concentrix  Fremont  CA
Conectys Bucharest Romania
Consolidated Edison  New York NY
Convergys Cincinnati OH
Coveo  San Mateo  CA
Cricket Wireless  Atlanta  GA
CubeSmart Malvern PA
DataCore Software Fort Lauderdale FL
Daxko  Birmingham  AL
Dell  Hyderabad  India
Delta Air Lines  Inc.  Atlanta  GA
Delta Defense  West Bend  WI
DHL Express (Canada) Ltd Brampton ON Canada
DHL Express U.S. Planation FL
DHL Global Forwarding Miami FL
Digital Risk  Maitland FL
DONAN  Louisville  KY
Donlen Fleet Leasing & Management  Northbrook  IL
Druva Inc. Sunnyvale CA
EFG Companies Irving TX
Elephant Insurance Richmond VA
EMKAY Inc Itasca IL
eMoney Advisor LLC Conshohocken PA
EXTRA Loyalty Solutions Co.  Istanbul  Turkey
ezCater Boston MA
FedEx TechConnect Memphis TN
Fidelity Investments Boston MA
FIS Jacksonville FL U.S.A
Forrest Performance Group Ft. Worth TX
FreeConferenceCall.com Long Beach CA
Frontline Technologies  Malvern  PA
G2A Rzeszow Poland
GoDaddy Scottsdale AZ
GoodData San Francisco CA
GPS Insight Scottsdale AZ
Gratis Istanbul Turkey
Grovo New York NY
GuideWell Connect  Jacksonville FL
Halyard Health Irvine CA
HCA IT&S Nashville TN
HealthEquity Draper UT
HGS  Lisle  IL
HomeServe USA Norwalk CT USA
Human Resources Development Fund  Riyadh  Saudi Arabia
IBM Armonk NY
iHeartMedia Inc. New York NY
Imparta Inc. Austin TX
Informatica Corporation Redwood City CA
Interactive Intelligence Indianapolis IN
Intronis Chelmsford MA
ISN Dallas TX
iSpeak Inc. Round Rock TX
Istanbul Metropolitan Municipality Logistic Support Center  Istanbul  Turkey
Istanbul Metropolitan Municipality Youth Assembly  Istanbul  Turkey
j2 Global Inc. Ottawa ON Canada
Janek Performance Group  Las Vegas  NV
Legacy.com Evanston IL
Lennox Industries Inc. Richardson TX
Lionbridge onDemand  Waltham  MA
Listen Up Español  Portland  ME
LiveWatch Security LLC  Evanston  IL
MarketBridge  Bethesda  MD
Marriott International Inc. Bethesda MD
Marriott Vacation Club International Orlando FL
Moody's Analytics New York NY
MTM Inc. Lake St. Louis MO
Nationwide Columbus OH
Navicure Duluth GA
Netchex Mandeville LA
Network Alliance Reston VA
NextAce  Orange  CA
Novus Global Solutions LLC
Nuance Communications  Inc.  Burlington  MA
Ofisim.com Istanbul Turkey
OmniUpdate Camarillo CA
OneSource Virtual Irving TX
OptumRx Irvine CA
Paycor  Inc.  Cincinnati  OH
Photodex Austin TX
Provident Financial Bulgaria  Sofia  Bulgaria
Pushpay Holdings Limited Redmond WA
Qorus Software Seattle WA
Revana  Tempe  AZ
Rimini Street Inc. Pleasanton CA
SalesBox Houston TX
SAVO Chicago IL
ServiceMax  Pleasanton CA
Sharegate Montreal QC Canada
SiriusDecisions  Wilton CT
Sitel Nashville TN
SmartLinx Solutions Edison NJ
Social Sentinel Inc. Burlington VT
Sofica Group  Bulgaria
SoftPro  Raleigh  NC
SomethingNew LLC Madison CT
SquareTrade San Francisco CA
Steton Salt Lake City UT
SurePayroll, Inc. Glenview IL
Synchrony Financial  Stamford  CT
Telerx King of Prussia PA
Telogis Aliso Viejo CA
The Brooks Group Greensboro NC
Thought Bubble Brisbane Australia
TouchBistro New York NY
TTNLearning  Minneapolis MN
United States Equestrian Federation  Lexington  KY
UPMC Health Plan Pittsburgh PA
USHEALTH Advisors LLC Grapevine TX
ValueSelling Associates  Rancho Santa Fe CA
Varonis  New York NY
Victaulic Easton PA
Visualize  Birmingham MI
Vivint Provo UT
Vodafone Americas New York NY
Vonage Holdings Corp. Holmdel NJ
WACUL Inc. Tokyo Japan
Wayfair  Boston  MA
Wells Fargo San Francisco CA
WePay Inc  Redwood City  CA
Wheels Inc. Des Plaines IL
White Cloud Electronic Cigarettes Tarpon Springs FL
Wyndham Vacation Ownership  Orlando  FL

Join the mailing list for the 2017 Stevie Awards for Sales & Customer Service, which will open for entries in July 2016.

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Topics: customer service awards, stevie awards, sales awards, stevie awards for sales and customer service, business development awards

American Business Awards Announce Judging Committee Chairs

Posted by Maggie Gallagher on Thu, Feb 25, 2016 @ 12:06 PM

The Stevie Awards are delighted to announce the eleven distinguished professionals who will chair the judging committees of The 2016 (14th annual) American Business Awards.

The American Business Awards are the premier business awards program in the U.S.A., with categories to recognize achievement in every facet of work life, from management to marketing, human resources to new products and websites.

The eleven committee chair selections are based on the categories that will be judged. Judging chairs helped to form their committees, each of which will be comprised of 10-20 other executives. 

Winners in this year's American Business Awards will be announced on
May 2.  Judging will take place from late March through April. Winners will be celebrated at an awards banquet in New York City on June 20.  Tickets will go on sale May 2.

 Here are this year's final judging committee chairs.

COMPANY/ORGANIZATION

Chair:
Robert Frost, Vice President, Customer Care
Carbonite, Inc., Boston, Massachusetts

16-ABA-CO-Chair.gifRob Frost is Vice President, Customer Care for Carbonite, a leading provider of hybrid backup (cloud and local) and recovery solutions for home users and businesses. Rob is hyper-focused on customer satisfaction and sets the highest standards for customer service. As VP of Customer Care, Rob and his award-winning, global customer care team continually strive to make sure every customer interaction is a positive experience.

Prior to joining Carbonite, Rob was Director of Client Services and Technical Support at Intronis. Rob also served as Senior Director of Support and Global Client Relations at Acronis, where he spent three years in Moscow, Russia, delivering global support in nine languages.

MANAGEMENT

Chair:
Jay Starkman, CEO
Engage PEO, Hollywood, Florida

I16_ABA_MGT_Chair.pngn 2011, after more than two decades marked by substantial achievement within and outside the Professional Employer Organization (PEO) industry, Jay set out to build a new kind of PEO where quality service would be the driving focus of everything. That PEO is Engage. Today, Engage is one of the fastest-growing companies in the country.

Before forming Engage, Jay was president and CEO of AlphaStaff, a PEO, which he grew from a small player to a top-five industry leader. Jay sold the company in 2008 to a private equity group. Prior to AlphaStaff, Jay was president and CEO of OneChem, a software application provider to the chemical industry.  He also was managing partner of his own successful law firm, which specialized, in employment and commercial law. Among his numerous leadership awards, Jay most recently received the Gold Stevie® Award for Executive of the Year in the 2015 American Business Awards, and the Gold Award for Chief Executive Officer of the Year in the 2015 Golden Bridge Awards.

Jay is a previous member of the board of directors of the Employee Services Assurance Corporation (ESAC), the accrediting body for the PEO industry; and the National Association of Professional Employer Organizations (NAPEO).

MARKETING

Chair:

Gina Ellis-Strother, Director of Marketing
Charleston County Park & Recreation Commission, Charleston, South Carolina

16-ABA-MARKET-Chair.gifGina Ellis-Strother has been Director of Marketing for Charleston County Park & Recreation Commission since 2013.  She has had more than 20 years of experience in travel and technology marketing, and previous employers included American Airlines, SABRE, Worldspan, and Verizon Wireless.  

In 2015, the American Marketing Association of Charleston awarded Gina the Spark! Award for Marketer of the Year for her innovative rebranding and advertising work for Charleston County Parks. That same year, she was presented with the Gold Stevie Award for Marketer of the Year at the American Business Awards in Chicago. She is a member of the American Marketing Association, serves as an officer of the board at the Charleston Collegiate School, and continues to use her marketing expertise to support the nonprofit organization, The Parklands Foundation.  

Gina graduated Cum Laude with a Bachelor Degree from Hunter College at The City University of New York, and received a Master of Business Administration at The Citadel Military College of South Carolina. She presently lives in Charleston, SC with her husband Troy and daughter Gabrielle.

PR/IR/CORPORATE COMMUNICATIONS

Chair:
Jock Breitwieser, Director, Corporate Communications
TriNet, San Jose, California

Jock Breitwieser runs corporate communications at TriNet, a strategic partner to small and medium-sized businesses for HR, payroll, employee benefits, employment law compliance, and risk mitigation. He drove the company’s communications during its IPO and is responsible for TriNet’s external communications and social media strategy.

16-ABA-PR-Chair-1.gifPrior to TriNet, Jock spearheaded global public relations, customer references, and social media for Dell SonicWALL in 17 countries. He drove positioning and communications when the previously public company went private with Thoma Bravo in 2010 and during SonicWALL’s acquisition by Dell in 2012. Before that, he was global head of corporate communications and web marketing at CallidusCloud, a provider of cloud-based sales and marketing solutions. Before that, Jock worked at The Hoffman Agency, Edelman Worldwide, and
 EURO RSCG where he executed successful international PR and analyst relations programs in the U.S., the U.K., Germany, France, and Hong Kong for global clients in high-tech, telecommunications and financial services. He has also co-founded a network security startup, run a successful Kickstarter campaign, and served as marketing/communications advisor to startups. He has written a bestselling book on PR-practices, received numerous awards for excellence in communications, and was featured by Forrester Research for his exemplary approach to driving sales results with analyst relations.

Jock holds an M.A. in contemporary history, law, and political sciences from the University of Bochum, Germany. He also studied in Tours, France with a scholarship from the European Union. In his spare time, Jock enjoys international travel and competes in Triathlons.

Jock tells us: Every year, The Stevie Awards honor the achievements of the very best organizations in the U.S. It’s an incredible honor to chair the group of outstanding experts that make up the Judging Committee for the Corporate Communications/IR/PR categories. The committee and I will take great pride in identifying the most deserving organizations and teams. It will be a pleasure to review the creative and highly professional submissions. I cannot wait to start judging the submissions for the 2016 Stevies.”

HUMAN RESOURCES

Chair:
Narasimhan Srinivasan, Vice President & Head of Human Resource

Tata Consultancy Services, Edison, New Jersey

16-ABA-HR-Chair.gifNarasimhan Srinivasan (Narsi) is the Vice President and Head of Human Resources for Tata Consultancy Services (TCS) in North America. He has been with TCS for the last 22 years. Narsi’s career spans 27 years, and during that time, he has played multiple roles in Delivery, Business Development and Human Resources areas in the IT Industry. He has been working in Human Resources for the last 9 years. His key roles at TCS include Global Head of Learning and Development, Head of Organizational Effectiveness, HR Director– APAC, Regional Manager–Bristol, UK, and Client Partner for Standard Chartered Bank, Target, AXA, and Nedcor Relationships.

Narsi graduated from Birla Institute of Technology and Science, Pilani, India, with a Master ofScience (Hons.) Chemistry, and a Master of Science (Technology) Computer Science in 1985. Narsi is very much interested in sports and plays cricket and golf.

CUSTOMER SERVICE & SUPPORT

Chair:
Steve Fulmer, Senior Vice President of Government Guaranteed Lending

First GREEN Bank, Orlando, Florida

16_ABA_CS_Chair.jpgSteve Fulmer is the Senior Vice President of Government Guaranteed Lending at First GREEN Bank, a “local bank with a global mission” that endeavors to do the right thing for the environment, and the company’s people, community, and shareholders. Steve oversees all Small Business Administration and US Department of Agriculture Business Lending in Florida for the bank.

Steve has over 8 years experience in banking in Central Florida. He currently serves on the executive board of the Oviedo/Winter Springs Chamber and the steering chairman for Future Leaders of CREW Orlando.  

Steve has a Master’s Degree of Business Administration from the University of Phoenix and is a US Army veteran. 

NEW PRODUCT OR SERVICE/INFORMATION TECHNOLOGY

Chair:
Derek Gerry, Director, Strategic Accounts

C-4 Analytics, Saugus, Massachusetts

16-ABA-NP_IT-Chair.gifDerek Gerry is Director, Strategic Accounts at C-4 Analytics, a provider of customizable full service digital marketing solutions in Boston. A skilled content and search optimization strategist with a deep appreciation for Saul Bass, Ken Nordine, and the fundamentals of marketing communication, Derek has been part of the team at C-4 Analytics since 2010. In his capacity as Director of Strategic Accounts, Derek has developed and implemented campaigns in the health care, consumer retail, energy, and automotive sectors.

Derek has spent nearly 20 years creating content and marketing campaigns for online audiences, working for some of the United States’ top companies, including Standard & Poor’s, Harcourt Brace, and IAC.

Derek is also an accomplished broadcaster who hosts a weekly news and commentary show in Boston, and he has appeared on several talk stations in the Boston area.

ANNUAL REPORTS & PUBLICATIONS

Chair:

Justin Bell, CEO
Lion Agency, Miami, Florida

J16-ABA-PUB-Chair.gifustin Bell is an experienced marketing executive and brand strategist residing in Miami, Florida. Justin is CEO of Lion Agency, a multinational digital agency with offices in Buenos Aires, Miami and São Paulo. Lion Agency is an award-winning agency (earning five American Business Awards in 2015), and works with leading brands including American Express, Celebrity Cruises, Elizabeth Arden, FANIA Records, Tío Gazpacho, and the University of Miami.

Justin joined Lion Agency in 2015 when Lion Agency acquired Arc+Arrow Creative Group. Justin founded Arc+Arrow in 2013 after working his way through various senior leadership roles at Omnicom Group where he worked with brands including Best Buy, Costco, Motorola, Wal-Mart, and Samsung, as well as Carphone Warehouse, Dixons Retail, and John Lewis in Europe.

Justin is a graduate of The Ohio State University and Ashland University with degrees in marketing.

LIVE EVENTS

Chair:
Staci Johnson, Vice President of Marketing

Roth Staffing Companies, L.P., Orange, California

Staci Johnson is the Vice President of Marketing for Roth Staffing Companies, one of the largest privately held staffing companies in the country. She heads the corporate marketing department and all its functions, including campaigns, website creation, digital marketing, email catalogs, social media, live events, virtual events, public relations, newsletters, branding … if it gets communicated, it goes through Staci’s Marketing team. 

16-ABA-EVENT-Chair-1.gifStaci was the recipient of the 2015 Gold Stevie Award for Marketing Executive of the Year. With her help, Roth Staffing Companies has been honored by Fortune as a 100 Best Workplaces for Women and 50 Best Small & Medium Workplaces, as well as Best Staffing Firms to Work For by Staffing Industry Analysts, and Best of Staffing for both Client and Talent Satisfaction by Inavero and CareerBuilder. Staci’s Marketing team has been lauded with VOICE Awards from the American Staffing Association for five consecutive years and referred to as the best Marketing department in the industry.  The team has also been recognized with B2B Marketing Awards.

Staci started her career in Television after receiving her Bachelor of Arts in Television Production from San Francisco State University.  She went on to receive a Master of Arts in Communication Studies from University of California, Davis.  In addition to teaching television production and communication classes at UC Davis and Yuba Community College, her marketing career includes working in the healthcare, banking, government, and arts industries before settling in to 10 years at Roth Staffing Companies–and counting. 

Staci tells us: “I hope it’s not too clichédé to say how much of a humbling honor it is to be invited to Chair this Judging Committee for the Stevie Awards. I have such great respect and admiration for those professionals who have participated in helping select past Stevie Award winners and I am excited to join this exclusive group. The American Business Awards go above and beyond to find, select, and recognize truly exceptional companies and business leaders worthy of praise. I look forward to helping honor and congratulate this year’s recipients.”

WEBSITES & APPS

Chair:
Eric Farr, Principal
BrainStorm, Inc., American Fork, Utah

16-ABA-WEB-Chair1.gifEric Farr is a Principal at BrainStorm, Inc., a leading provider of end-user adoption and change management solutions. BrainStorm’s mission is to change the way the world works. On top of changing the way the world works, BrainStorm is known for being one of the best places to work in the country. BrainStorm was named to Outside’s Best Places to Work for the fourth consecutive year, three time Utah Business Best Companies, and was featured twice on Fortune.com for being one of the 100 best places to work for both women and camaraderie in the nation. Corporate culture isn’t the only award-winning aspect of the company: BrainStorm has also been recognized by Microsoft, Zip Recruiter, and, of course, the Stevies for their outstanding products and services.

Eric, recently named one of the Ten Coolest Entrepreneurs by Utah Valley Business Q Magazine, has over 20 years of experience in entrepreneurship and business leadership, and has been instrumental in building BrainStorm’s unique relationships with its customers and partners.  In Eric’s free time you can find him exploring each corner of the world, often on a motorcycle. 

Eric was thrilled to have BrainStorm honored in the 2015 Stevie awards and is looking forward to being the Chair of the committee judging the Website and App Awards for the 14th annual American Business Awards.

VIDEOS

Chair:
Jody Brown, Executive Vice President, Public Relations, Corporate Communications, and Congressional Relations

CACI International, Inc., Arlington, Virginia, USA

16-ABA-VIDEO-Chair.jpgJody Brown is Executive Vice President of Public Relations, Corporate Communications, and Congressional Relations at CACI International Inc., a provider of information solutions and services in support of national security missions and government transformation for Intelligence, Defense, and Federal Civilian customers. Jody initiates and directs the company's internal and external communications, public relations, congressional relations, marketing communications, corporate branding and strategies, philanthropy and community relations, and employee communications. She leads the coordination of strategic leadership events, provides critical direction for change management activities, and is a member of the company's Mergers & Acquisitions Executive Team. Jody provides strategic input and direction to the company's investor relations and has led or made major contributions to a wide range of projects and initiatives that have spurred and supported CACI's growth. Her contributions have been essential in enabling CACI to sharpen client focus, increase awareness of the company's solutions and capabilities, expand into new markets, enhance recruitment communications, and enhance shareholder value.

Jody is a member of the Professional Services Council (PSC) Legislative Action Network and sits on PSC's Communications Committee and Government Affairs Committee, which provides valuable information exchange on legislative, regulatory, and related policy issues; and is a member of the Women's Foreign Policy Group, which promotes women's leadership in international affairs. In community outreach activities in the Washington, D.C. metropolitan area where CACI is headquartered, Jody is an active supporter of the American Heart Association, and Comfort for America's Uniformed Services (Cause). Within CACI, her leadership achievements have been acknowledged with numerous company awards and recognition.

Topics: video awards, American business awards, best new product, awards judging

German Stevie Awards Announces Winners in Second Annual Competition

Posted by Maggie Gallagher on Wed, Feb 24, 2016 @ 04:07 PM

The news is out: German Stevie Awards winners were announced this morning at a press conference in Munich, Germany. The big winner of the second annual German Stevie Awards is Public Relations agency, Weber Shandwick Germany. They were the most awarded with six Gold, a Silver, and three Bronze Stevie Awards.

Banner_German_Stevie_AS_web.jpgThe press conference and Periscope event featured Michael Gallagher, President & Founder of the Stevie Awards, judging chairman Christiane Shulz (Weber Shandwick Germany), Wolfram Winter (Sky Germany), and Klaus Mitterer (intelliAd), who all announced the winners.

More than 50 executives from all over Germany reviewed nominations to decide who received the coveted Stevie Awards. The judges intensely reviewed entries, selected some of the most innovation solutions, and ultimately named the Gold, Silver, and Bronze Stevie Award Winners. Next to Weber Shandwick Germany, Havana Orange GmBH was the next big winner of the year. The marketing agency based in Munich won three Gold Stevie Awards as well as three Silver and Bronze.

Other organizations that won multiple Gold Stevie Awards include: Alacris Thernostics (Berlin), German Post DHL Group (Bonn), ZF Friedrichshafen (Friedrichshafen), King & Mayr (Geilenkirchen), mobilcom-debitel (Erfurt), and Vodafone (Dusseldorf).

Taking home the Stevie Award for the most innovative technology company of the year with more than 2,500 employees was ABB AG (Mannheim) and Startup of the Year was won by Consus clinic management GmbH & Co KG (Freiburg). Inventorum GmbH (Berlin) took home Retail Company of the Year.

All Stevie Award winners are listed on the German Stevie Awards homepage at http://stevieawards.com/gsa/2016-gewinner-der-german-stevie®-awards.

Winners will be presented with their awards at an awards ceremony on April 8, 2016 at Hotel Vier Jahreszeiten Kempinski in Munich..

Want to learn more?
For more information, images, or interviews, contact The Stevie Awards in Germany, c / o Catrin Beu
Mobile: +49151400747 54, email : catrin@stevieawards.com

Topics: German Stevie Awards, German Business

Winners Announced in People’s Choice Stevie Awards for Favorite Customer Service

Posted by Maggie Gallagher on Tue, Feb 23, 2016 @ 10:00 AM

Winners of the 2016 People's Choice Stevie® Awards for Favorite Customer Service, a worldwide public vote, were announced today. Voting was conducted from January 21 through February 19, with the highest number of votes deciding the winners in 11 industry categories.

All organizations honored in the Customer Service Department of the Year categories of this year’s Stevie Awards for Sales & Customer Service were eligible to be included in voting for the people’s choice awards. The Stevie Awards for Sales & Customer Service, now in their 10th year, are the world’s top honors for customer service, contact center, business development, and sales professionals.

PCSAFCSAwardImage_medium-1.jpgThis year’s people’s choice winners, who will each receive the coveted crystal People’s Choice Stevie Award, are:

  • Computer Software (<100 employees): dESCO
  • Computer Software (100+ employees): Carbonite, Inc.
  • Distribution & Transportation: DHL Express Bangladesh
  • Financial Services (<100 employees): Provident Financial Bulgaria
  • Financial Services (100+ employees): Paycor, Inc.
  • Healthcare / Pharmaceuticals: Navicure
  • Leisure & Tourism: Marriott Vacation Club International
  • Public Services & Education: Istanbul Metropolitan Municipality Logistic Support Center
  • Retail: Wayfair
  • Telecommunications: Vonage
  • Other Industries: CubeSmart

More than 27,000 votes were cast this year.

Nicknamed the Stevie® for the Greek word “crowned,” the awards will be presented to winners at the 10th annual Stevie Awards for Sales & Customer Service awards banquet on Friday, March 4 at the Paris Hotel in Las Vegas, Nevada. Tickets for the event are now on sale. More than 500 executives from around the world are expected to attend. The presentations will be broadcast live via Livestream

About The Stevie Awards
Stevie Awards are conferred in six programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 10,000 entries each year from organizations in more than 60 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Sponsors of the 10th annual Stevie Awards for Sales & Customer Service include ValueSelling Associates.

Topics: best customer service, customer service awards, American business awards, Customer Service