Prof. Awad Al-Omari Named Grand Stevie® Award Winner for Highest-Rated Nomination of the Year in the 2025 Middle East & North Africa Stevie® Awards

Posted by May Hassan on Sun, Apr 06, 2025 @ 03:45 AM
We are proud to announce that Prof. Awad Al-Omari has been named the Grand Stevie® Award Winner for the Highest-Rated Nomination of the Year in the 2025 Middle East & North Africa Stevie® Awards. As the first Saudi healthcare leader to ever receive this honor in the MENA region, Prof. Al-Omari’s recognition marks a historic milestone for Saudi Arabia’s healthcare sector and highlights his leadership in driving transformative innovation across the industry.
 
His nomination stood out among more than 1,100 submissions from across the region, earning the highest overall score in this year’s competition—a testament to his exceptional contributions and visionary leadership.
Prof. Awad Al-Omari is a prominent healthcare executive, academic, and policy influencer with over 20 years of impactful leadership. He currently serves as Chief Medical Officer at Dr. Sulaiman Al Habib Medical Group (HMG), CEO of Medical Links Company, and Chairman of the Saudi Critical Care Society.
 
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In addition to his executive leadership, Prof. Al-Omari obtained his Professorship in Medicine from Alfaisal University, where he actively teaches and mentors medical students. His academic pursuits also include executive education at Harvard Business School and Alliance Manchester Business School, enriching his leadership with global insights and strategic acumen. He was also awarded an honorary doctorate by Imam Mohammad Ibn Saud Islamic University in recognition of his national contributions to healthcare development and reform.
 
Throughout his career, he has received multiple national and international recognitions, including several National Patient Safety Awards for his pioneering quality initiatives, and the prestigious EFQM Award for leading the best business transformation medical team globally.
 
Prof. Al-Omari’s winning nomination presented a comprehensive and future-oriented vision for healthcare transformation—demonstrating how large-scale innovation can be successfully executed and sustained. His work integrates advancements in telemedicine, clinical service optimization, emergency care redesign, academic development, and organizational strategy.
 
Telemedicine Leadership
Prof. Al-Omari led the development and scaling of cutting-edge telehealth platforms, including the Tele-Stroke and Tele-ICU programs, integrating digital tools and real-time decision-making into critical care. Notably, both programs were introduced prior to the COVID-19 pandemic—well before telemedicine became a necessity across healthcare systems—highlighting Prof. Al-Omari’s foresight and visionary leadership. These efforts significantly raised the bar for care delivery in emergency and intensive care settings. Notably, the Tele-ICU was recognized by Guinness World Records as the largest critical care command center in the world, underscoring the scope and ambition of the initiative.
 
Innovation in Cardiac and Emergency Care
He introduced the Tele-Cardiology (NABD-24) program to provide fast and accurate cardiac care and led the ER-45 program, which significantly enhanced emergency department flow and responsiveness. Both initiatives reflect his capability to translate clinical needs into scalable, high-impact solutions.
 
Operational Excellence
Prof. Al-Omari has launched more than 20 major operational transformation programs across the organization, including TAMKEEN, RACE, Proactive Care, SCOPE, HOPE, FERTILE, Friday Plus, and Xcellence. These initiatives have reshaped workflows, enhanced safety standards, optimized costs, and improved overall patient and provider experience. Collectively, they have elevated Dr. Sulaiman Al Habib Medical Group to a position of regional leadership in operational efficiency and service excellence.
 
Academic Advancement
Prof. Al-Omari founded the Dr. Sulaiman Al Habib Medical Academy, introducing the largest private-sector healthcare scholarship program in Saudi Arabia. Under his leadership, the academy expanded its accredited programs and established partnerships with world-renowned institutions such as the University of Toronto and University College London, strengthening the region’s healthcare education infrastructure and fostering the next generation of medical leaders.
 
Strategic Integration
What made the nomination exceptional was its holistic integration. Every element—whether digital transformation, academic expansion, or operational redesign—was part of a cohesive vision to build a sustainable, world-class healthcare model that places patients, outcomes, and continuous improvement at the center.
 
Beyond the walls of the hospital, Prof. Al-Omari has emerged as one of the region’s leading voices in healthcare reform and policy. His thought leadership has been featured in high-impact platforms including Forbes, Saudi Gazette, Rotana, and Al Arabiya, where he explores the future of healthcare, digital innovation, AI, and public health strategy.
 
He is also the author of a book focused on social and policy challenges facing communities in the region. Through it, he offers clear-eyed, actionable insights on leadership, responsibility, and reform—further demonstrating his deep commitment to building a healthier, more equitable society.
 
While the Stevie® Awards recognize excellence across various sectors—ranging from technology to finance to healthcare—the Grand Stevie® Award for highest rated nomination is reserved exclusively for one individual or organization, regardless of category or industry. 
 
This distinction is not only rare but represents the highest level of recognition attainable in the Stevie® Awards program. With over 1,100 entries reviewed by more than 150 global judges, Prof. Al-Omari’s Grand Stevie® reflects an extraordinary level of achievement, placing him among the most innovative and impactful leaders in the MENA region and beyond.
 
Upon receiving the award, Prof. Al-Omari shared:
 
“Winning the Grand Stevie® Award is a proud and humbling moment. It reflects the efforts of a passionate and visionary team, and it underscores the potential of our region to lead in transforming healthcare through innovation, dedication, and bold thinking. I am deeply grateful to Dr. Sulaiman Al Habib Medical Group, under the leadership of its chairman and founder Dr. Sulaiman Al-Habib, for providing the environment, vision, and trust that enabled us to pursue excellence at this scale.”
 
He added: "Innovation is about more than technology—it’s about courage, empathy, and purpose. True leadership lies in creating systems that serve people better, empower professionals, and embrace change with confidence.”
 
On the innovative projects featured in the nomination, Prof. Al-Omari shared:
“Each project was born from a genuine need—to close a gap, improve a process, or protect a life. Whether it was launching Tele-ICU or redesigning emergency workflows, we didn’t pursue innovation for the sake of being novel; we pursued it because we couldn’t accept the status quo. Our goal was always clear: bring the right care to the right patient at the right time—and to do so with compassion, precision, and sustainability.”
 
He continued: “What made these projects successful was the multidisciplinary collaboration. We brought together clinicians, engineers, data scientists, and frontline staff to co-create solutions. It was never a solo effort—it was a culture of shared purpose and continuous improvement.”
 
On leadership and advice for aspiring leaders, he reflected:
“Innovation is not a department—it’s a mindset. And leadership is not about control—it’s about influence, vision, and enabling others. The most powerful leaders I’ve seen are those who empower their teams, encourage curiosity, and build trust through transparency and purpose.”
 
“Stay close to the problem, not just the process. Listen before you lead. Learn from those at the frontline. Embrace failure as part of the journey. And most importantly, remember that leadership is not a title—it’s a responsibility to serve, to lift others, and to leave things better than you found them.”
  
We extend our heartfelt congratulations to Prof. Awad Al-Omari on this landmark achievement. As the first Saudi healthcare leader to receive the Grand Stevie® Award in the MENA region, he exemplifies what visionary leadership can accomplish when it is grounded in purpose, excellence, and a commitment to transformative impact.
 

Topics: Middle East Stevie Awards

Winners Announced in 2025 People’s Choice Stevie® Awards for Favorite Customer Service

Posted by Maggie Gallagher on Thu, Apr 03, 2025 @ 09:15 AM

Winners of the 2025 People's Choice Stevie® Awards for Favorite Customer Service, a worldwide public vote, were announced today. Voting was conducted from March 7 through March 31, with the highest number of votes deciding the winners in eight industry categories. More than 34,000 votes were cast this year.

All organizations honored in the Customer Service Department of the Year categories of this year’s Stevie Awards for Sales & Customer Service were eligible to be included in voting for the People’s Choice awards. The Stevie Awards for Sales & Customer Service, now in their 19th year, are the world’s top honors for customer service, contact center, business development, and sales professionals.

SASCS25 Peoples Choice

More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were evaluated in this year’s competition. Winners were determined by the average scores of more than 170 professionals worldwide on seven specialized juries.

Entries were considered in more than 60 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers, among others.

Winners in all categories were announced on March 6. Stevie winners will be recognized at an award ceremony on April 10 in New York City. More than 300 Stevie Award winners and their guests from around the world are expected to attend.

This year’s People’s Choice winners, who will each receive the coveted crystal People’s Choice Stevie Award, are:

  • Airlines & Transportation: DHL Express Worldwide (BD) Pvt. Ltd., Dhaka, Bangladesh
  • All Other Industries: UnitedHealthcare Provider Service Operations, Minneapolis, MN, USA
  • Computer Hardware & Services: ScalePad, Vancouver, British Columbia, Canada
  • Consumer Products & Services: Blueair, Chicago, IL, USA
  • Healthcare & Pharmaceuticals: Golden Hour, Spring, TX, USA
  • Public Service & Education: Curriculum Associates, Billerica, MA, USA
  • Software – 100 or more Employees: Intuit Mailchimp, Atlanta, GA, USA
  • Telecommunications: AireSpring, Clearwater, FL, USA

Nicknamed the Stevie®, derived from the Greek word “crowned,” the Stevie Award trophy is one of the world's most coveted prizes. Since 2002, the Gold Stevie Award has been conferred for achievement in the workplace to organizations and individuals in more than 70 nations and territories.

Sponsors of the 2025 Stevie Awards for Sales & Customer Service include The Brooks Group, Sales Partnerships, Support Services Group, and ValueSelling Associates.

 

Topics: Steve Awards for Sales and Customer Service

Winners in the 2025 Asia-Pacific Stevie® Awards Announced

Posted by Maggie Gallagher on Wed, Apr 02, 2025 @ 09:00 PM

Winners in Twelfth Annual Competition to Be Celebrated at 13 May Award Ceremony in Seoul

 

Winners have been announced in the twelfth annual Asia-Pacific Stevie® Awards, the only awards program to recognize innovation in the workplace throughout the entire Asia-Pacific region. The list of Gold, Silver, and Bronze Stevie Award winners is available at http://Asia.StevieAwards.com.

The Stevie® Awards are widely considered to be the world's premier business awards, conferring recognition for achievement over the past 23 years in programs such as The International Business Awards® and The American Business Awards®. The name Stevie is derived from the Greek word for “crowned.”

APSA25 Winner Announcement Horizontal

The 2025 Asia-Pacific Stevie Awards have recognized organizations in 23 markets, including Australia, Bangladesh, Cambodia, mainland China, Hong Kong, India, Indonesia, Japan, South Korea, Macao, Malaysia, Maldives, Papua New Guinea, the Philippines, Puerto Rico, São Tomé and Príncipe, Singapore, Taiwan, Thailand, Türkiye, the United Kingdom, the United States, and Vietnam.

More than 1,000 nominations about innovative achievements from the 29 markets of the APAC region were considered by the judges this year in categories such as Award for Excellence in Innovation in Products & Services, Award for Innovative Management, and Award for Innovation in Corporate Websites, among many others.

Among the top overall winners in the 2025 Asia-Pacific Stevie Awards are SM subsidiaries including SM Retail, SM China, SM Supermalls, SM Limited Company, and SM Foundation with 16 Stevie wins from their offices in China and the Philippines. They won in categories including Innovative Achievement in Corporate Social Responsibility, Award for Innovation in Consumer Events, Climate Protection and Sustainability Campaign of the Year, Award for Innovation in Community Relations or Public Service Communications. IntouchCX won 11 Stevie Awards in categories including Innovative Achievement in Thought Leadership, Innovative Achievement in International Expansion, and Most Innovative Customer Service Executive of the Year. Manila Electric Company also won 11 Stevies in categories including Climate Protection and Sustainability Campaign of the Year, Reuse and Recycle, and Climate Hero of the Year.

Other winners of five or more Stevie Awards include

Watsons (11), IBM (10), Tata Consultancy Services (10), Singtel (8), DigiPlus Interactive Corp (7), PLDT and Smart (7), , Ayala (6), Bank of the Philippine Islands (6), Cisco Systems (6), Megaworld Lifestyle Malls (6), Newport World Resorts (6), Ngong Ping 360 (6), Palawan Group of Companies (6), Athena (5), FPT IS Company Limited (5), Globe Telecom, Inc (5), UpLift AI Group (5), and Yell Bangkok (5).

Gold, Silver, and Bronze Stevie Award winners were determined by the average scores of more than 120 executives around the world acting as judges in February and March.

The 2025 Asia-Pacific Stevie Awards also includes the People’s Choice Stevie Awards for Favorite Companies, a worldwide public vote for all nominees in the competition’s Company/Organization categories. Voting will be ongoing through 2 May 2025. Winners in these categories will receive a crystal People’s Choice Stevie Award.

“The submissions in the twelfth edition of the Asia-Pacific Stevie Awards were outstanding,” said Stevie Awards President, Maggie Miller. “The judges remarked that the innovation and perseverance demonstrated in the nominations was inspiring. We applaud all the Stevie Award winners this year and look forward to celebrating them on 13 May in Seoul, South Korea.”

For details about the Asia-Pacific Stevie Awards, the 13 May awards ceremony in Seoul, and the list of Stevie Award winners, visit http://Asia.Stevieawards.com.

 

Topics: Asia-Pacific Stevie Awards

Sales Partnerships Recognizes Organizations Demonstrating the Highest Ethical Standards in Sales in 2025 Stevie® Awards for Sales & Customer Service

Posted by Maggie Gallagher on Wed, Apr 02, 2025 @ 12:19 PM

Winners to be honored at an award ceremony April 10 in New York City

Winners of the 2025 Stevie® Awards for Sales & Customer Service were announced in March, but winners of one special category, supported by longtime Stevie Awards sponsor Sales Partnerships Inc., were announced today.

The Sales Partnerships Ethics in Sales Award recognizes organizations for best practices and achievements in demonstrating the highest ethical standards in sales. Nominees submitted specific examples, case studies, practices, etc., illustrating why their organization should be considered an excellent practitioner of both successful and ethical sales. This year’s award looked at accomplishments since the beginning of 2023.

SASCS Category Emails small size (1200 x 800 px)

A review panel assembled by Sales Partnerships assessed the nominations in this category and chose the following winners for 2025:

GOLD STEVIE WINNERS:

  • AWeber - Email Marketing, Chalfont, PA, USA
  • Yuksekbilgili Egitim & Danismanlik, Istanbul, Türkiye

SILVER STEVIE WINNERS:

  • Alight Solutions, Charlotte, NC, USA
  • Beverly Jo Lynn Enterprises Inc, North York, Ontario, Canada
  • Revenue Storm, Schaumburg, IL, USA
  • Smartflats 24, Prague, Czech Republic

BRONZE STEVIE WINNERS:

  • Glow Ventures, LLC, Sicklerville, NJ, USA
  • Aires, Pittsburgh, PA USA
  • TEKLYNX, Milwaukee, WI USA
  • The Gem Institute, Dili, Timor Leste

Sales Partnerships, Inc., which provides turnkey, outsourced selling solutions, is a sponsor of the Stevie Awards for Sales & Customer Service program for the sixth consecutive year.

“We congratulate all the 2025 Ethics in Sales Stevie winners,” said Maggie Miller, President of the Stevie Awards. “The judges were particularly impressed by organizations that have made notable strides in strengthening their ethical practices. Sales Partnerships' decision to honor not just high-performing sales professionals, but also those who achieve success through ethical means, is something we truly commend. We’re excited to have our longtime sponsor present these awards during the April 10 Stevie Awards for Sales & Customer Service ceremony.”

Sponsors of the 2025 Stevie Awards for Sales & Customer Service include The Brooks Group, Sales Partnerships, Support Services Group, and ValueSelling Associates.

Topics: Steve Awards for Sales and Customer Service

Judging Chairs Named in the 2025 Stevie® Awards for Sales & Customer Service

Posted by Amanda Del Signore on Wed, Mar 19, 2025 @ 12:09 PM

The Stevie® Awards are delighted to announce the seven distinguished professionals who will chair the judging committees of the 2025 (19th annual) Stevie® Awards for Sales & Customer Service competition.

The Stevie Awards for Sales & Customer Service are the world's top sales awardscustomer service awardsbusiness development awardscontact center awards, and more.

This year's Gold, Silver, and Bronze Stevie Award winners in the program were announced on March 6. All winners will be celebrated during an award ceremony on April 10 in New York City.

The seven committee chairs were invited to chair based on their professional experience and expertise. Judging chairs helped to form their committees, each of which is comprised of other professionals from around the globe. Learn more about the Stevie Awards judging process here

Here are this year's judging committee chairs:

Business Development & Thought Leadership Awards Judging Committee 
Chair: Will Milano, Principal, Paramount Professional Services Marketing, Boston, Massachusetts, United States25 SASCS BDTL Chair Milano

Will has been a senior marketing leader in the corporate training and performance improvement industry for over 16 years. Most recently, he spent over 9 years as Chief Marketing Officer for Integrity Solutions, a Nashville, Tennessee-based sales training firm that has won over a dozen Stevie Awards in recent years. His focus in the industry has been growing brands that were previously "best-kept secrets", raising their market visibility and differentiation, driving demand and revenue growth strategies, and fostering customer engagement and retention.

Overall, Will has almost 25 years of experience in professional services marketing. He focuses on the four essential elements of B2B marketing strategy: brand strategy, demand generation, and customer acquisition, customer engagement & retention, and sales enablement. He is now the Principal of Paramount Professional Services Marketing, providing consulting and fractional CMO services to a variety of professional services organizations. Will has been the host of the very popular Mental Selling podcast since late 2021 and has been interviewed on a variety of other podcasts, sharing his insights on B2B marketing and thought leadership strategies.

Customer Service & Contact Center Achievement Awards Judging Committee
Chair: Mr. Yuji Hamamoto, President and CEO, Inspiro, Makati City, Metro Manila, Philippines

25 SASCS CSA Chair HamamotoYuji Hamamoto is the President and CEO of Inspiro, leading over 11,000 customer champions across 12 international locations. With more than three decades of diversified global experience with Mitsui & Co., he has held senior-level positions in sales and marketing, finance and investments, trading, project development and implementation, and operations management in the ICT and electronics business sector.

Since assuming his current role in 2020, Yuji has steered Inspiro into becoming an industry-recognized leader in global digital customer experience (CX) outsourcing. His focus on enhancing agent experience, improving customer experience, and optimizing operational efficiency in leading successful DX initiatives for network optimization, infosec augmentation, data consolidation, and analytics has driven outstanding results and significant growth. His leadership has notably earned the company global accolades for its excellence in management, customer service delivery, customer and agent experience, and innovative technology.

Educated at Keio University, Tokyo, with a BA degree in Political Science, Yuji’s professional journey has spanned multiple continents, including Asia, North and South America, the Middle East, Eastern Europe, Russia, and the CIS countries. Today, he operates from Inspiro’s headquarters in Makati City, Philippines.

Customer Service Department & Customer Service Success Awards Judging Committee
Chair: 
Angela Blevins, Vice President, Club and Owner Services, Hilton Grand Vacation Club, Plainfield, Indiana, United States
25SASCS CSDS Chair Blevins
Angela serves in a senior leadership role as Vice President of Club and Owner Services for Hilton Grand Vacations. She is responsible for the world-class customer service experience for close to a million customers. Prior to Hilton Grand Vacations, Angela served as Bluegreen Vacations Senior Vice President of Club Services and Customer Care, as well as a member of the Executive Committee, and was responsible for directing the induction, retention, and relationship development of all Bluegreen owners. Along with her team of contact center professionals, Ms. Blevins is focused on driving innovation and leveraging 360-degree customer data to deliver exceptional customer satisfaction and continuous product improvement.

Angela joined Bluegreen in 2003 as Director of Contact Center operations in the company’s Indianapolis office. She was promoted to Vice President of Customer Engagement and Shared Servicing in 2005 and was appointed to the Board of Directors for the Bluegreen Vacation Club in 2016. Prior to joining Bluegreen Vacations, Ms. Blevins was the Director of Contact Center and Program Management at Telamon Corporation in Indianapolis, Indiana, where she served as the company’s customer service architect, developing and implementing business processes to support client services, field sales, and delivering contract requirements. She also led contact center operations at Aspen Systems Corporation in her native Indianapolis.

Ms. Blevins has been recognized for her innovative and engaging leadership in customer service, earning a Silver Stevie Award for Customer Service for five consecutive years, 2012 – 2016. She was named an “Influential Woman of Northwest Indiana” finalist for the Northwest Indiana Influential Women Association for three consecutive years, 2014 – 2016. She also earned a Bronze Stevie Award in 2013 and was named a Woman of the Year finalist in the same year, along with various other individual and team industry awards.

Customer Service & Contact Center Individual & Team Awards
Chair: Lisa P Oswald, Senior Vice President, Global Customer Service, Travelzoo, New York, New York, United States
25 SASCS CSIT Chair Oswald
Lisa P. Oswald is senior vice president and global head of customer service at Travelzoo, supporting its 30 million members and client network since 2011. Previously, she was vice president of operations and customer service for Priceline, where she led sales and service for the dot com and its affiliate partner network for a decade-plus.

Lisa is an Advisory Board member with Execs In The Know, a founding and exclusive community of women executives at leading travel brands, and a strategy advisor with SOCAP International, the customer care industry’s membership association. She is a past recipient of the Gold Stevie Award® for Customer Service Executive of the Year from The American Business Awards, and the Travelzoo service team is the recipient of numerous excellence awards from the British Travel Awards and Stevie Awards®, including the People's Choice Award for Favorite Customer Service.

Sales Achievements & Sales Distinction Awards Judging Committee
Chair: Tunde Hubina, Vice President of Client Services, Startek, Miami, Florida, United States

25SASCS SASD Chair HubinaTunde Hubina is a visionary leader in customer experience and sales, with over 20 years of expertise spanning the Telecommunications, Healthcare, and Automotive industries. As Vice President of Client Services at Startek, Tunde drives strategic account growth and manages relationships with Fortune 500 clients.

Known for blending operational excellence with cutting-edge innovations, Tunde excels in devising and executing strategies to lead large-scale transformation programs, redefine employee engagement, elevate customer experiences, and deliver measurable business impact.

Sales Individual & Sales Team Awards
Chair: Zeki Yuksekbilgili, Founder & Trainer, Yuksekbilgili Training and Consulting Services, Istanbul, Türkiye
25 SASCS SIST Chair yuksekbilgili
Zeki Yuksekbilgili, an accomplished individual, holds a doctorate degree in Business Management. He is widely recognized as the visionary behind Yuksekbilgili Training Co., one of Türkiye's largest training companies. Moreover, he serves as a distinguished lecturer at Istanbul Gelisim University.

His teachings primarily revolve around Marketing Management, Sales Management, and Research Methodology. With an extensive professional background spanning over 20 years, Zeki Yuksekbilgili has successfully delivered training programs to over 50,000 individuals across more than 500 companies in the past decade. Additionally, he has authored 20 books on marketing management, sales, and training.

Solution Provider, Solutions & Implementation Awards Judging Committee 
Chair: Paul McGee, VP Employee & Customer Success, Toco Warranty, West Hills, California, United States

25 SASCS SPSI Chair McGeePaul McGee is a business strategist with an artist’s passion specializing in customer experience, brand management, and employee retention. A 12-time judge and 2-time chairperson for the Stevie Awards, Paul brings over 25 years of management expertise spanning strategy, operations, and marketing. His executive leadership has shaped high-performing organizational cultures and driven exceptional customer outcomes.

Paul holds an MBA and three bachelor’s degrees from Boise State University, including Teaching and Theatre Arts, and is also a licensed real estate and insurance agent. An accomplished actor and director, Paul serves on the Board of Governors at Theatre 68 in NYC and LA. He draws parallels between the stage and the boardroom, believing that empowered teams—like actors free to express creativity—are the key to successful businesses.

Paul resides in Pasadena, CA, with his wife, twins, and their dog, Rocky, and is passionate about applying his award-winning strategies to elevate businesses, brands, and employee performance.

Topics: Steve Awards for Sales and Customer Service

Grand Stevie® Award Winners Announced in 19th Annual Stevie Awards for Sales & Customer Service

Posted by Maggie Gallagher on Wed, Mar 19, 2025 @ 10:56 AM

DP DHL Wins Grand Stevie Award for 13th Consecutive Year

The Stevie® Awards have announced the winners of Grand Stevie Award trophies in the 19th annual Stevie Awards for Sales & Customer Service, recognized as the world's top honors for achievement in business development, customer service, and sales.

Nominees in the 2025 Stevie Awards for Sales & Customer Service were not able to apply for Grand Stevie Awards directly. These are “best of show” honors. Winners were determined by a points system based on the total number of awards won in the program, with a Gold Stevie win counting for three points, a Silver Stevie win for two points, and a Bronze Stevie win for 1.5 points.

Multiple Winners (1)-1

This year's Gold, Silver, and Bronze Stevie Award winners in the Stevie Awards for Sales & Customer Service were announced on March 6. All winners will be celebrated during an awards ceremony on April 10 in New York City.

Winners of the Grand Stevie Awards in the 2025 competition are:

1. DP DHL, worldwide, with 91.5 award points earned by Gold, Silver, and Bronze Stevie Award wins by DHL affiliates in 17 nations, is the most honored organization in the 2025 competition. This is the 13th year in a row in which the multinational package delivery and supply chain management company, headquartered in Bonn, Germany, has won a Grand Stevie in the program. They have placed first on the list of most honored organizations 11 years out of 13.

2. IBM, worldwide (71.5 award points). IBM has won a Grand Stevie Award in the program for the ninth consecutive year.

3. Sales Partnerships, Broomfield, Colorado USA (48 points). Sales Partnerships has won a Grand Stevie Award for the eighth consecutive year, as well as in 2016.

4. Intuit (34 points) earned by Intuit Canada, Toronto, Ontario, and Intuit Mailchimp, Atlanta, Georgia USA.

5. ValueSelling Associates, Carlsbad, California USA (33 points). ValueSelling also won Grand Stevies in 2019, 2021, 2022 and 2023.

More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were evaluated in this year's competition. Winners were determined by the average scores of more than 170 professionals worldwide on 
seven specialized juries.

The 2026 awards will begin accepting nominations this July. Those interested in participating may request the entry kit at
www.StevieAwards.com/Sales.

Sponsors of the 2025 Stevie Awards for Sales & Customer Service include The Brooks Group, Sales Partnerships, Support Services Group, and ValueSelling Associates.

 

Topics: Steve Awards for Sales and Customer Service

Insights from a 2025 Stevie Awards for Sales & Customer Service Judge, Greg Salvato

Posted by Maggie Gallagher on Tue, Mar 18, 2025 @ 04:07 PM

Each year, the Stevie® Awards for Sales & Customer Service recognizes the world’s most innovative and effective achievements in customer contact, business development, and service excellence. In 2025, we received 2,100 of nominations from organizations in more than 45 nations, all showcasing the evolving strategies, technologies, and human-centered practices transforming the customer experience.

Winners were announced on March 6 and will be honored at a ceremony in New York City on April 10, 2025.

GregSalvatoBehind every Stevie Award is a panel of expert judges who bring deep industry knowledge and thoughtful analysis to the evaluation process. One of those judges is Greg Salvato, CEO of TouchPoint One, who generously volunteered his time and expertise to review 100+ entries across a range of customer service categories this year.

We’re honored to share Greg’s reflections from his experience on the judging panel — observations that go beyond scoring and offer valuable takeaways for any organization committed to delivering exceptional customer service. From the role of AI to the power of internal storytelling, Greg highlights the trends and traits that distinguish truly outstanding teams in today’s competitive CX landscape.

Thank you, Greg, for your thoughtful insights and continued support of the Stevie Awards community!

__________________________________________________________________________________________

Greg

✨Over the past several weeks, I had the privilege of evaluating 100 nominations from customer service teams across industries and the globe. My purview was a mere fraction of the several hundred entries submitted, but I thought it worth sharing at least a few of the key observations that stuck out for me that might help you meet your CX objectives in 2025 and beyond. 🚀

𝗦𝗼𝗺𝗲 𝗸𝗲𝘆 𝘁𝗮𝗸𝗲𝗮𝘄𝗮𝘆𝘀:

🤖 𝗔𝗜 𝗶𝘀𝗻’𝘁 𝘁𝗵𝗲 𝘀𝘁𝗮𝗿 — 𝗽𝗲𝗼𝗽𝗹𝗲, 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝘆, 𝗮𝗻𝗱 𝗰𝘂𝗹𝘁𝘂𝗿𝗲 𝗮𝗿𝗲. AI was in the house, but rarely as the centerpiece. The best entries used automation to enhance, not replace, human expertise.

💪 𝗘𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝗰𝘆 𝘄𝗮𝘀𝗻’𝘁 𝗮𝗯𝗼𝘂𝘁 𝗰𝘂𝘁𝘁𝗶𝗻𝗴 𝗰𝗼𝘀𝘁𝘀 (𝗮𝘁 𝗹𝗲𝗮𝘀𝘁 𝗼𝘃𝗲𝗿𝘁𝗹𝘆). Instead, it was about elevating service, reducing friction, and making agents more effective. The best teams weren’t shrinking but rather expanding capabilities.

💲 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝘀𝗲𝗿𝘃𝗶𝗰𝗲 𝗮𝘀 𝗮 𝗿𝗲𝘃𝗲𝗻𝘂𝗲 𝗱𝗿𝗶𝘃𝗲𝗿! Some teams proved that contact centers aren’t just about issue resolution but driving sales, retention, and loyalty. Really appreciated these stories as they showed a clear path for an evolved, expanded agent and CX organization role.

🤝 𝗪𝗼𝗿𝗸𝗳𝗼𝗿𝗰𝗲 𝗶𝗻𝘃𝗲𝘀𝘁𝗺𝗲𝗻𝘁 = 𝗖𝗫 𝘀𝘂𝗰𝗰𝗲𝘀𝘀. The most impactful teams invested in training, leadership development, and employee engagement, proving that great CX starts from within.

🔎 𝗧𝗵𝗲 𝗴𝗮𝗽 𝗯𝗲𝘁𝘄𝗲𝗲𝗻 “𝗴𝗼𝗼𝗱” 𝗮𝗻𝗱 “𝗴𝗿𝗲𝗮𝘁” 𝘄𝗮𝘀 𝗰𝗹𝗮𝗿𝗶𝘁𝘆. Some teams had incredible results but failed to tell their story effectively. The best entries were doing great work - and articulating their impact clearly. I make this point not just in the context of awards, but because the stories you tell internally (you are telling them, right?) are what equip, align, engage, and inspire your CX team - the rocket fuel for lasting success. 🚀

Every judge brings their own perspective, of course, so what stood out to me might be perceived differently by others. But if these 100 entries are any indication, the best customer service teams are building sustainable, human-centered strategies that drive real impact.

If you’re leading or supporting a customer service function, I hope these notes give you something useful and maybe even help you take things to the next level. If you have a customer contact success story to tell, and/or might like to be a judge, I can’t recommend program and staff more highly. 😁

Topics: Steve Awards for Sales and Customer Service

ValueSelling Associates Marks 18th Consecutive Year Supporting Workplace Excellence as a Stevie® Awards for Sales & Customer Service Sponsor

Posted by Amanda Del Signore on Thu, Mar 13, 2025 @ 02:26 PM

The Stevie® Awards, organizer of the world’s premier business awards programs, has announced that ValueSelling Associates will sponsor the 2025 (19th annual) Stevie® Awards for Sales & Customer Service for the 18th consecutive year.

ValueSelling has been a sponsor of the Stevie Awards for Sales & Customer Service since 2009. ValueSelling Associates are again sponsoring the Sales Individual Categories, which include Woman of the Year in Sales, Senior Sales Executive of the Year, Virtual and Pre-Sales Professional of the Year, Sales Representative of the Year, and Sales Training or Education Professional of the Year, among others.
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Complete details on the Stevie Awards for Sales & Customer Service are available at StevieAwards.com/Sales

Winners were announced in the 2025 competition on March 6. More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were evaluated in this year’s competition. Winners were determined by the average scores of more than 170 professionals worldwide on seven specialized juries.

Eligible nominees for this competition include departments, teams, and professionals from around the world who work in customer service, contact centers, business development, and sales. New products and services and solution providers used by those professionals are also eligible. The 2025 awards recognized achievements since July 1, 2023. Explore the full list of categories.

ValueSelling Associates is the creator of the ValueSelling Framework®, the sales methodology, training and toolset that aligns your revenue engine with a common language to enable sales professionals to compete on value, not price, and saves time in all selling scenarios. Since 1991, ValueSelling Associates has helped thousands of sales professionals realize immediate revenue growth and achieve results they never thought possible. They offer bespoke training to FORTUNE 1000, mid-sized, and start-up companies to drive sales results.

“Maggie Miller, President of the Stevie Awards, shared, ‘ValueSelling has been a loyal supporter of the competition since its early years, playing a key role in the program’s impressive development. We’re thrilled to join forces with ValueSelling once again as we shine a spotlight on exceptional sales professionals and organizations around the world. The Stevie Awards depends on committed partners like ValueSelling who understand the value of celebrating excellence in the workplace.’”

President and Chief Executive Officer of ValueSelling Associates, Julie Thomas, said, “The Stevie Awards for Sales & Customer Service is an excellent platform for recognizing the accomplishments of our customers and business partners. We look forward to celebrating those sales professionals who found ways to connect, secure new business, and propel their companies forward in this tough selling environment.”

Winners will be celebrated during an awards banquet on April 10 in New York, NY USA.

View full details for the 19th annual Stevie Awards for Sales & Customer Service at StevieAwards.com/Sales.

About ValueSelling Associates
ValueSelling Associates, a leading global sales training company, offers a practical methodology for selling on value, not price. The ValueSelling Framework® is a proven formula that simplifies complex B2B sales, and the Vortex Prospecting™ program provides a repeatable process that increases connections and conversions to the revenue pipeline. Once trained on the ValueSelling method, organizations grow revenue and increase productivity. Since 1991, thousands of professionals around the world have chosen ValueSelling Associates for customized training, reinforcement, and coaching to drive sales results. Learn more at ValueSelling Associates, Inc.

 

Topics: Steve Awards for Sales and Customer Service

Stevie® Awards Extends The 2025 American Business Awards® Final Entry Deadline

Posted by Maggie Gallagher on Thu, Mar 06, 2025 @ 03:22 PM

The Stevie® Awards, organizer of The American Business Awards®, announced today that the final entry deadline for the 23rd annual competition has been extended through April 3. No additional late fees will be charged. Entries submitted through the new deadline will not be penalized in any way in the judging process.

ABA25 Deadline Extended

“We’ve received so many requests for individual deadline extensions that we’ve decided to extend the deadline for everyone,” said Stevie Awards President Maggie Miller. The original final deadline was March 5.

The American Business Awards are widely considered to be the premier business awards program in the U.S.A. All organizations operating in the U.S.A. are eligible to submit nominations— public and private, for-profit and non-profit, large, and small. The 2025 awards will honor achievements since the beginning of 2023. Entry details are available at http://www.StevieAwards.com/ABA.

The American Business Awards recognize achievement in every facet of the workplace. Categories include:

More than 200 professionals nationwide will participate in the judging process through mid-April. The Gold, Silver and Bronze Stevie® Award winners will be announced on April 24 and celebrated during a gala event in New York City on June 10.

Every new product or service nominated in The 2025 American Business Awards will automatically be included in voting for the People's Choice Stevie Awards for Favorite New Products, an annual feature of the ABAs in which the general public votes for their favorite new products. Voting will open on April 25.

The list of past Stevie Award winners in The American Business Awards reads like a who’s who of innovation and business success in the U.S.A. Explore the list of last year’s winners.

Sponsors of The 2025 American Business Awards include, HCLTech, Melissa Sones Consulting, and SoftPro.

Topics: American business awards

Winners Announced in 19th Annual Stevie® Awards for Sales & Customer Service

Posted by Maggie Gallagher on Thu, Mar 06, 2025 @ 09:00 AM

Winners in the 19th annual Stevie® Awards for Sales & Customer Service, recognized as the world's top customer service awards and sales awards, have been announced. A complete list of all 2025 Gold, Silver and Bronze Stevie Award winners by category is available at www.StevieAwards.com/Sales.

Winners will be recognized during a gala banquet at the Marriott Marquis Hotel in New York City on Thursday, April 10. Tickets are on sale now.

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More than 2,100 nominations from organizations of all sizes and in virtually every industry, in 45 nations and territories, were evaluated in this year’s competition. Winners were determined by the average scores of more than 170 professionals worldwide on seven specialized juries. Entries were considered in more than 60 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers, among others.

The top winner of Gold, Silver, and Bronze Stevie Awards is DP DHL, worldwide with 39 Gold, Silver, and Bronze Stevie Award wins.

Other winners of six or more Stevie Awards include:

IBM, various locations (31), Sales Partnerships, Inc., Broomfield, CO USA (20), Support Services Group, Inc., Waco, TX USA (18), ValueSelling Associates Inc., Carlsbad, CA USA (15), Unitedhealthcare Provider Service Operations, Minneapolis, MN USA (13), TransPerfect Translations, New York, NY USA (12), UPMC, Pittsburgh, PA USA (12), Druva Inc., Santa Clara, CA USA (9), Intuit Canada, Toronto, ON Canada (9), Blackhawk Network, Pleasanton CA USA (8), GoHealth, Chicago, IL USA (8), Tata Consultancy Services, worldwide (8), Element TV Company, LP, Winnsboro, SC USA (6), Intuit Mailchimp, Atlanta, GA USA (6), Mplus, Zagreb, Croatia (6), and Nutun, Johannesburg, South Africa (6).

Winners in one special category, the Sales Partnerships Ethics in Sales Award, will be announced in early April. The deadline to submit nominations for this prize is March 21. This award recognizes organizations for best practices and achievements in demonstrating the highest ethical standards in the sales industry.

Five winners of Grand Stevie Award trophies, for the five most-honored organizations in the competition, will be announced the week of March 17.

All organizations worldwide are eligible to compete in the Stevie Awards for Sales & Customer Service and may submit any number of nominations in a wide range of award categories for sales, customer service, solution providers, business development, solutions and implementations, and thought leadership.

Nominations for the 2026 edition of the Stevie Awards for Sales & Customer Service will be accepted starting this July.  The entry kit may be requested at http://www.StevieAwards.com/Sales.

The awards are presented by the Stevie Awards, which organizes nine of the world’s leading business award programs including the prestigious International Business Awards® and American Business Awards®.

 

Topics: Steve Awards for Sales and Customer Service