Stevie® Awards for Sales & Customer Service Announce Finalists in 8th Annual Competition

Posted by Maggie Gallagher on Thu, Jan 23, 2014 @ 10:59 AM

SASCS logoFinalists in the 8th Annual Stevie Awards for Sales & Customer Service, the world’s top honors for customer service, contact center, business development, and sales professionals, were announced today.

A diverse group of organizations and individuals around the world are among those recognized in the customer service awards, contact center awards, and sales awards categories.  Organizations with Finalists in multiple categories include AllClear ID, Bluegreen Vacations, Cars.com, Delta Air Lines, DHL Express, EMKAY, FedEx TechConnect, Canada's FreshBooks, John Hancock, Lennox Industries, LiveAnswer, Marriott Vacation Club, Marsh U.S. Consumer, Parlant Technology, PetRays Veterinary Telemedicine Consultants, Property Insight, Richardson, Salesforce, SoftPro, SurePayroll, Inc., Turkey's Turk Economy Bank, ValueSelling Associates, VIZIO, Inc., Turkey's Vodafone, and Wyndham Vacation Ownership. For a full list of Finalists by category, visit www.StevieAwards.com/Sales

Gold, Silver and Bronze Stevie Award winners will be announced during a gala banquet on Friday, February 21 at the Bellagio in Las Vegas, Nevada.  Tickets are now on sale.

More than 1,500 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition, an increase of 36% over 2013.  Finalists were determined by the average scores of 129 professionals worldwide, acting as preliminary judges.  Entries were considered in 43 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 43 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Coaching Program of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers. 

More than 100 members of seven specialized judging committees will determine the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging, to take place January 27 - February 5.  

Beginning today, the general public will be able to cast their votes for their favorite providers of good customer service in the People’s Choice Stevie® Awards for Favorite Customer Service Department.  Voting is open at http://www.stevieawards.com/Service.peopleschoice. Winners of the People’s Choice Stevie Awards for Favorite Customer Service in multiple industries will be determined in mid-February and honored at the awards gala in Las Vegas on February 21.

About The Stevie Awards
Stevie Awards are conferred in five programs: the Asia-Pacific Stevie Awards, The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service.  A sixth program, the German Stevie Awards, will debut later this year.  Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.  Learn more about The Stevie Awards at www.StevieAwards.com.

Sponsors and supporters of the eighth annual Stevie Awards for Sales & Customer Service include the BusinessTalkRadio Network, Competence Call Center, and ValueSelling Associates.


Topics: sales excellence, best customer service, best sales department, business awards, stevie awards, Stevie Awards for Sales & Customer Service, company awards, contact center awards, customer service excellence, Customer Service Team of the Year, award-winning customer service, best sales practices, peoples choice stevie awards, sales award, Sales & Customer Service, sales team awards

Read the Gold Stevie® Award-winning Entries From the 2013 Sales & Customer Service Awards

Posted by Liz Dean on Fri, Apr 12, 2013 @ 11:05 AM

We're pleased to share that the full-text of the Gold Stevie® Award-winning entries in the 2013 Stevie® Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals, is now published online. (Entries for the 2014 edition of the customer service awards, contact center awards, and sales awards will open in July. You can join the mailing list here and the entry kit will be sent to you by email when entries open.)

We encourage you to read the 2013 Gold winning entries for three reasons:

  1. Stevie Awards for Sales & Customer ServiceRead inspiring successful business stories.  
    Learn how other companies and individuals are achieving success and confronting challenges.

  2. Review past winners' entries to help you make the most out of your submissions.
    The full-text of business award winning entries are great models for how you should write your entries. The Stevie Awards for Sales & Customer Service feature more than 125 sales awards, customer service awards, and call center awards categories honoring sales excellence and best customer service practices for individuals, teams, and departments, plus categories for products and service and solution providers.

  3. Get an inside look of successful companies and individuals from across the world.
    All individuals and organizations worldwide are eligible to submit nominations – public and private, for-profit and non-profit, large and small. Find out how these award winning companies are achieving success.

The 2013 Stevie Awards winners were announced at our annual awards gala at the Paris Hotel in Las Vegas, NV, on Monday February 25.  Learn about the event and read all Gold winning entries here.

Leave us a comment and let us know what you think about the entries submitted in 2013.

Topics: sales excellence, best customer service, customer service awards, business awards, Stevie Awards for Sales & Customer Service, call center awards, sales awards

Watch Video of the 2013 Stevie® Awards for Sales & Customer Service

Posted by Liz Dean on Tue, Mar 12, 2013 @ 12:19 PM

We are pleased to announce that videos clips of the 2013 (7th annual) Stevie® Awards for Sales & Customer Service, the world’s leading sales awards, customer service awards, and contact center awards program are now available to view on YouTube.

Watch the 2013 Stevie Awards for Sales & Customer Service awards presentations here.

More than 360 entrepreneurs, executives, and their guests from around the world attended the business awards banquet on Monday, February 25th at the Paris Hotel and Casino in Las Vegas, Nevada. Our 2013 sales award & customer service award video clips showcase business award acceptance speeches made by individuals and organizations from around the world, including:

Ajman Police G.H.Q., Winner of the Bronze Stevie Award for Customer Service Department of the Year
Traveling from the United Arab Emirates, Ajman Police Brigadier thanks the judges and the Stevie Awards. 

Alice Sesay, Winner of the Gold Stevie Award for Contact Center Leader of the Year
Alice graciously accepts her Gold Stevie Award and thanks her leadership team. Alice also accepted the Gold Stevie Award for Capital One Bank for Customer Service Team of the Year.

FreshBooks, Winner of the Gold Stevie Award for Front-Line Customer Service Team of the Year
FreshBook's enthusiastic team accepts the Gold Stevie Award, keeping the awards show lively and the audience entertained.

Livius Gonzalez, Winner of the Gold Stevie Award for Front-Line Customer Service Professional of the Year
Livius humbly accepts his award, thanking his company, managers, colleagues, and teammates.

Time Warner Cable, Winner of the Gold Stevie Award for Back Office Customer Service Team of the Year
TWC's Eric Burton accepts the award on behalf of his company, highlighting the success of his team and his team leader.

Want to see more from the sales and customer service awards celebration? Download the awards gala program, view photos from the event, and watch all acceptance speeches.

Topics: customer service awards, business awards, corporate awards, business award, Stevie Awards for Sales & Customer Service, sales awards, contact center awards, YouTube

Download the 2013 Stevie® Awards for Sales & Customer Service Program

Posted by Liz Dean on Mon, Feb 18, 2013 @ 12:53 PM

The Stevie® Awards are pleased to announce that the PDF of the official program of the 2013 (7th annual) Stevie® Awards for Sales & Customer Service is now available, at http://www.stevieawards.com/uploads/file/SASCS13Program.pdf

2013 Stevie® Awards for Sales & Customer Service ProgramRecognized as the world's top business awards for contact center, customer service, business development, and sales professionals, the Stevie Awards for Sales & Customer Service awards gala will be celebrated on Monday, February 25 at the Paris Hotel in Las Vegas, Nevada. Tickets for the event are now on sale.

The program will be distributed to the 350+ attendees of the February 25 awards banquet in Las Vegas, and to another 10,000 people around the world over the next year as a download from the awards' web site.

Can't make the awards gala? Download the full program here and listen to a broadcast recording of the February 25 awards presentations at 8:00 pm ET on Wednesday, February 27 on the Business TalkRadio Network. You can listen to a live stream of the broadcast on their web site, from anywhere in the world.


Topics: sales excellence, best customer service, customer service awards, business awards, Stevie Awards for Sales & Customer Service, sales awards, awards program

STEVIE® AWARDS FOR SALES & CUSTOMER SERVICE ANNOUNCE FINALISTS IN 7TH ANNUAL COMPETITION

Posted by Liz Dean on Thu, Jan 24, 2013 @ 10:28 AM

Gold, Silver and Bronze Stevie Winners to Be Announced in Las Vegas on February 25

Fairfax, VA – January 24, 2013 – Finalists in the 7th Annual Stevie Awards for Sales & Customer Service, an international competition recognizing excellence in disciplines that are crucial to business success, were announced today.    

Stevie Awards for Sales & Customer Service LogoA diverse group of organizations and individuals around the world are among those recognized in the customer service awards, contact center awards, and sales awards categories.  Organizations with Finalists in multiple categories include AllClear ID, Turkey’s Avea Iletisim Hizmetleri A.S., Delta Air Lines, DHL Express, the United Kingdom’s EE, Heartland Payment Systems, John Hancock Signature Services, L-com Inc., Marriott Vacation Club, OppenheimerFunds, Richardson, Sundance Vacations, SurePayroll, Inc., VIZIO, Inc., and Wyndham Vacation Ownership, among others. For a full list of Finalists by category, visit www.StevieAwards.com/Sales

Gold, Silver and Bronze Stevie Award winners will be announced during a gala banquet on Monday, February 25 at the Paris Hotel in Las Vegas, Nevada.  Tickets are now on sale

The awards are presented by the Stevie® Awards, which organizes several of the world’s leading business awards shows including the prestigious International Business Awards. The Stevies are widely considered to be the world’s premier business awards.

More than 1,100 entries from organizations worldwide were submitted to this year’s competition, an increase of 10% over 2012. Finalists were determined by the average scores of 120 professionals worldwide, acting as preliminary judges.  Entries were considered in 30 categories for customer service professionals, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 41 categories for sales and business development professionals, ranging from Senior Sales Executive of the Year to Sales Training or Coaching Program of the Year to Sales Department of the Year of the Year; and categories to recognize new products and services and solution providers. 

More than 100 members of eight specialized judging committees will determine the Gold, Silver and Bronze Stevie Award placements from among the Finalists during final judging, to take place January 28 - February 8.  

Beginning today, the general public will be able to cast their votes for their favorite providers of good customer service in the People’s Choice Stevie® Awards for Favorite Customer Service Department.  Voting is open at http://www.stevieawards.com/Service.peopleschoice.  Winners of the People’s Choice Stevie Awards for Favorite Customer Service in multiple industries will be determined in mid-February and honored at the awards gala in Las Vegas on February 25. 

About The Stevie Awards
The Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service.  Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.  Learn more about the Stevie Awards at www.StevieAwards.com,  and follow the Stevie Awards on Twitter @TheStevieAwards.   

Sponsors and supporters of the 7th annual Stevie Awards for Sales & Customer Service include the Business TalkRadio Network and ValueSelling Associates.

Topics: sales excellence, best customer service, customer service awards, business awards, Stevie Awards for Sales & Customer Service, call center awards, sales awards

Final Day to Enter the Stevie® Awards for Sales & Customer Service

Posted by Liz Dean on Tue, Jan 15, 2013 @ 10:19 AM

Today, January 15, is the final entry deadline for the 2013 Stevie® Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals.

Stevie Awards for Sales & Customer ServiceAll entries are submitted online. You can begin your submission process by requesting your entry kit here. The entry kit contains all of the instructions you need about how to prepare and submit your entries.

The Stevie Awards for Sales & Customer Service feature more than 125 sales awards, customer service awards, and call center awards categories honoring sales excellence and best customer service practices for individuals, teams, and departments, plus categories this year for products and service and solution providers.

Information generally required for 2013 entries include an essay of up to 525 words describing the nominee’s achievements since July 1, 2011; links to any online materials that support the nomination; and a brief (125 word) biography of the nominee.

To make the most out of your entries, we suggest:

  1. Reviewing past winners' entries.
    Winners of the most recent edition of the Stevie Awards for Sales & Customer Service included New York Community Bancorp, Inc. (Customer Service or Call Center Training Practice of the Year), Rob Jeppsen, Zions First National Bank (Sales Director of the Year), International Checkout Inc. (Telesales Team of the Year), Office Depot, Inc. (Customer Service Complaints Team of the Year), OppenheimerFunds Inc. (Contact Center of the Year), and SquareTrade Inc (Customer Service Department of the Year - Financial Services), among others. A complete list of 2012 honorees is available at www.StevieAwards.com/Sales.

  2. Downloading our 5 Tips for Winning Sales Awards in the 2013 Stevie® Awards tipsheet.
    Our tipsheet will provide helpful tips and tools for making the most out of your entries.

  3. Watching our short video, How to Enter the 2013 Stevie® Awards for Sales & Customer Service.
    The brief video offers a comprehensive overview of the Stevie Awards for Sales & Customer Service.

Finalists will be notified on January 23 and winners of the 2013 edition will be announced at an awards banquet at Paris Hotel, Las Vegas, Nevada, USA, on February 25, 2013.

Don't hesitate to contact us if you have any last minute questions regarding the 2013 Stevie Awards for Sales & Customer Service. Email us at help@stevieawards.com or call us at + 1 703-547-8389 and we'll get back to you right away.

Topics: sales excellence, best customer service, customer service awards, business awards, Stevie Awards for Sales & Customer Service, call center awards, sales awards

One Day to Stevie® Awards for Sales & Customer Service Final Entry Deadline

Posted by Liz Dean on Mon, Jan 14, 2013 @ 09:55 AM

Tomorrow, January 15, is the final entry deadline for the 2013 (7th annual) Stevie® Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals. If you haven't yet done so, you can request your entry kit here.

The Stevie Awards for Sales & Customer ServiceThe Stevie Awards for Sales & Customer Service feature more than 125 sales awards, customer service awards, and call center awards categories honoring sales excellence and best customer service practices for individuals, teams, and departments, plus categories this year for products and service and solution providers. Entrants may submit any number of nominations to any number of categories, which include:

  • Sales Individual categories such as Senior Sales Executive of the Year and Sales Operations Professional of the Year
  • Sales Team categories like Global Sales Team of the Year and Field Sales Team of the Year
  • Sales Achievement categories such as Sales Turnaround of the Year and Outbound Marketing Program of the Year
  • Sales Department of the Year categories in 13 industry groupings
  • Customer Service and Contact Center Individual categories such as Front-Line Customer Service Professional of the Year and Customer Service Leader of the Year
  • Customer Service and Contact Center Team categories like Contact Center of the Year and Customer Service Management Team of the Year
  • Customer Service and Contact Center Achievement categories such as e-Commerce Customer Service Award and Award for Innovation in Customer Service
  • Customer Service Department categories in 11 industry groupings
  • New Product and Service categories like Best New Business Intelligence Solution and Best New Relationship Management Solution
  • Solution Provider categories such as Sales Consulting Practice of the Year and Incentive, Rewards, or Recognition Provider of the Year

Information generally required for 2013 entries include an essay of up to 525 words describing the nominee’s achievements since July 1, 2011; links to any online materials that support the nomination; and a brief (125 word) biography of the nominee.

To help prepare your entries, we suggest downloading our 5 Tips for Winning Sales Awards in the 2013 Stevie® Awards tipsheet, reviewing past winners' entries, and watching our short video, How to Enter the 2013 Stevie® Awards for Sales & Customer Service.

Finalists will be notified on January 23 and winners of the 2013 edition will be announced at an awards banquet at Paris Hotel, Las Vegas, Nevada, USA, on February 25, 2013.

Have questions regarding the 2013 Stevie Awards for Sales & Customer Service?  Email us at help@stevieawards.com or call us at + 1 703-547-8389 and we'll get back to you right away.

Topics: sales excellence, best customer service, customer service awards, business awards, Stevie Awards for Sales & Customer Service, call center awards, sales awards

One Week to Stevie® Awards for Sales & Customer Service Final Entry Deadline

Posted by Liz Dean on Tue, Jan 08, 2013 @ 01:09 PM

The final entry deadline for the 2013 (7th annual) Stevie® Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals, is Tuesday, January 15.

Stevie Awards for Sales & Customer ServiceIf you haven't yet done so, you can begin your submission process by requesting your entry kit here. The entry kit contains all of the instructions you need about how to prepare and submit your entries.

The Stevie Awards for Sales & Customer Service feature more than 125 sales awards, customer service awards, and call center awards categories honoring sales excellence and best customer service practices for individuals, teams, and departments, plus categories this year for products and service and solution providers.

Information generally required for 2013 entries include:

  1. An essay of up to 500 words describing accomplishments since July 1, 2011.

  2. A brief biography of up to 100 words of the nominee or the leader of the nominated department or team.

  3. Optional (but highly recommended), a collection of supporting files and web addresses that you may upload to our server to support your entry and provide more background information to the judges.

To make the most out of your entries, we suggest:

  1. Review past winners' entries.
    2012 Gold Stevie Awards winners include: Adam Bain, Chief Revenue Officer, Twitter, Inc. (Senior Sales Executive of the Year), Direct Alliance (Government Sales Team of the Year), Joey Romaine, Customer Service Role Model and Innovator, Groupon (Young Customer Service Professional of the Year), United Parcel Service, Inc. (Front-Line Customer Service Team of the Year), and eCornell (Customer Service Department of the Year), among others. A complete list of 2012 honorees is available at www.StevieAwards.com/Sales.

  2. Download our 5 Tips for Winning Sales Awards in the 2013 Stevie® Awards tipsheet.
    Our tipsheet will provide helpful tips and tools for making the most out of your entries. 

  3. Watch our short video, How to Enter the 2013 Stevie® Awards for Sales & Customer Service.
    The brief video offers a comprehensive overview of the Stevie Awards for Sales & Customer Service.

Don't hesitate to contact us with your questions about how to prepare and submit entries to the 7th annual Stevie Awards for Sales & Customer Service. Email us at help@stevieawards.com  or call us at + 1 703-547-8389 and we'll get back to you right away.

Topics: sales excellence, best customer service, customer service awards, business awards, Stevie Awards for Sales & Customer Service, call center awards, sales awards

Two Weeks to Stevie® Awards for Sales & Customer Service Final Entry Deadline

Posted by Liz Dean on Wed, Jan 02, 2013 @ 11:22 AM

January 15 is the final entry deadline for the 2013 (7th annual) Stevie® Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals. If you haven't yet done so, you can request your entry kit here.

The Stevie Awards for Sales & Customer ServiceThe Stevie Awards for Sales & Customer Service feature more than 125 sales awards, customer service awards, and call center awards categories honoring sales excellence and best customer service practices for individuals, teams, and departments, plus categories this year for products and service and solution providers.

Entrants may submit any number of nominations to any number of categories, which include:

  • Sales Individual categories such as Senior Sales Executive of the Year and Sales Operations Professional of the Year
  • Sales Team categories like Global Sales Team of the Year and Field Sales Team of the Year
  • Sales Achievement categories such as Sales Turnaround of the Year and Outbound Marketing Program of the Year
  • Sales Department of the Year categories in 13 industry groupings
  • Customer Service and Contact Center Individual categories such as Front-Line Customer Service Professional of the Year and Customer Service Leader of the Year
  • Customer Service and Contact Center Team categories like Contact Center of the Year and Customer Service Management Team of the Year
  • Customer Service and Contact Center Achievement categories such as e-Commerce Customer Service Award and Award for Innovation in Customer Service
  • Customer Service Department categories in 11 industry groupings
  • New Product and Service categories like Best New Business Intelligence Solution and Best New Relationship Management Solution
  • Solution Provider categories such as Sales Consulting Practice of the Year and Incentive, Rewards, or Recognition Provider of the Year

Information generally required for 2013 entries include:

  1. An essay of up to 500 words describing accomplishments since July 1, 2011.
  2. A brief biography of up to 100 words of the nominee or the leader of the nominated department or team.
  3. Optional (but highly recommended), a collection of supporting files and web addresses that you may upload to our server to support your entry and provide more background information to the judges.

To make the most out of your entries, we suggest reviewing last year's Gold winning entries. 2012 Gold winners include: Adam Bain, Chief Revenue Officer, Twitter, Inc. (Senior Sales Executive of the Year), Direct Alliance (Government Sales Team of the Year), United Parcel Service, Inc. (Front-Line Customer Service Team of the Year), and eCornell (Customer Service Department of the Year), International Checkout Inc. (Telesales Team of the Year), Office Depot, Inc. (Customer Service Complaints Team of the Year), OppenheimerFunds Inc. (Contact Center of the Year), and SquareTrade Inc (Customer Service Department of the Year - Financial Services), among others. A complete list of 2012 honorees is available at www.StevieAwards.com/Sales.

Winners of the competition will be announced at an awards banquet at Paris Hotel, Las Vegas, Nevada, USA, on February 25, 2013.

Need help deciding which categories to enter?  Email us at help@stevieawards.com  or call us at + 1 703-547-8389 and we'll get back to you right away.

Topics: sales excellence, best customer service, customer service awards, business awards, Stevie Awards for Sales & Customer Service, call center awards, sales awards

One Month to Stevie® Awards for Sales & Customer Service Final Entry Deadline

Posted by Liz Dean on Mon, Dec 17, 2012 @ 10:04 AM

The final entry deadline for the 2013 (7th annual) Stevie® Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals, is quickly approaching on January 15.

To begin your submission process, you should:Sales & Customer Service Awards

1. Request an entry kit.
You can begin your submission process by requesting your entry kit here. The entry kit contains all of the instructions you need about how to prepare and submit your entries.

2. Review the categories.
The Stevie Awards for Sales & Customer Service feature more than 125 sales awards, customer service awards, and call center awards categories honoring sales excellence and best customer service practices for individuals, teams, and departments, plus categories this year for products and service and solution providers. The 2013 awards will recognize achievements since July 1, 2011.

3. Submit your entries.
Select your categories, write your submissions according to the instructions, and submit your entries. All entries are submitted online. You can begin by registering here.

2012 Gold Stevie Awards winners include: Adam Bain, Chief Revenue Officer, Twitter, Inc. (Senior Sales Executive of the Year), Direct Alliance (Government Sales Team of the Year), Joey Romaine, Customer Service Role Model and Innovator, Groupon (Young Customer Service Professional of the Year), United Parcel Service, Inc. (Front-Line Customer Service Team of the Year), and eCornell (Customer Service Department of the Year), among others. A complete list of 2012 honorees is available at www.StevieAwards.com/Sales.

Winners of the 2013 edition will be announced at an awards banquet at Paris Hotel, Las Vegas, Nevada, USA, on February 25, 2013.

Don't hesitate to contact us with any questions regarding the 2013 Stevie Awards for Sales & Customer Service.  Email us at help@stevieawards.com or call us at + 1 703-547-8389 and we'll get back to you right away.

Topics: sales excellence, best customer service, customer service awards, business awards, Stevie Awards for Sales & Customer Service, call center awards, sales awards