3 Benefits to Entering The Stevie® Awards

Posted by Liz Dean on Wed, Nov 14, 2012 @ 04:40 PM

Chris Robinson, Managing Director of Boost Marketing, a UK-based international business awards entry consultancy, uses research to argue that simply entering the Stevie® Awards, the world's premier business awards program, can provide such substantial benefits that literally everyone who goes to the trouble of putting together a well-researched award submission is a winner. Here Chris discusses his findings.

Chris Robinson, Boost MarketingIf I were to ask you: “Who benefits the most from entering the Stevie Awards?” you would be justified in answering: “The winners, of course.” You might even think it a ridiculous question.

Is it a ridiculous question, though?  In my job at Boost Marketing, I help companies enter awards, and I often hear the line: “I only want to enter if I’m going to win.” I find this a frustrating sentiment, because it is based on a flawed assumption: that the only people who benefit from The Stevie Awards are the winners.

Crafting a strong award submission requires a substantial amount of research, evidence gathering, and writing. Furthermore, attending an awards presentation consumes even more time and budget. So how can you possibly justify all this when there is a significant likelihood you may not actually win?

An obvious answer is that even a small chance of winning a prestigious award is a chance worth taking. But this again assumes that only winners benefit. So are there other benefits—benefits you can enjoy even if you fail to win?

To answer this question, my company surveyed some awards finalists before the winners were announced (to ensure people were still open-minded). We were delighted that, when prompted, 70% of them could name specific benefits that they experienced by simply entering the awards.

The benefits people listed were extremely varied, but three of them were clear winners in terms of popularity:

  1. The submission process improved evaluation (the measuring of a company or organization’s success to provide evidence in its award entry);
  2. It demonstrated the company or organization’s commitment to excellence; and
  3. It motivated employees.

Improved Evaluation
The most popular benefit, that of improved evaluation, might seem odd to those who have not recently taken a shot at winning an award. To help illustrate this, I would like to share a story.

One recent Stevie Award winner, whose business had been established for over a decade, had always resisted running a customer survey because she feared the customers would use it as a stick to beat her. Eventually, she ran a survey in order to prove to the awards judges just how customer-focused her business was. When she finally saw the scores and comments, she became quite emotional: The survey showed that her customers had an extraordinary affection for her and her business.

Without that quick and inexpensive survey, the business owner would never have known just how much her customers appreciated her business, nor would her business have won the award without the confirmed approval ratings. In other words, she was a winner before she actually won the Stevie Award.

The simple process of putting your business and its achievements under the microscope for an award submission can be extremely beneficial. Measuring a company’s outstanding achievements can give employees pride in their work, increase internal credibility, and boost confidence and morale. Employees can discover whether their perception of what they do, day in and day out, bears up under scrutiny.

This process requires courage, but it can be worthwhile if used properly. Lessons learned can lead businesses to raise the bar and make further improvements.

Commitment to Excellence
CEOs will often use awards as key performance indicators. I have seen this in a broad range of industries including automotive, banking, insurance, and training.  Is this just an exercise in Public Relations? Well, maybe a little, but the main reason why CEOs tout these awards is because they want their businesses—and the departments in them—to aim for more than just best practice.  They want their employees to focus on being the best.

These days there is a big difference between simply achieving best practice and being the best in an industry.  It’s the difference between being the leader, and being in the pack trying to catch up. CEOs know that a credible award like a Stevie is a true measure of success.

The Positive Effect of Competition
When one department wins an award, other departments see the attention and praise heaped upon their colleagues and want similar recognition. This has an extremely positive effect. 

People also soon realize that you cannot win an award simply by writing a great entry. Judges are too smart for this. It is not good enough just to sound outstandingAwards are for those who actually are outstanding. A badly written, badly evidenced award submission prevents the judges from learning just how good a company really is.

Awards are rather like Olympic medals in that they discourage people from settling for best practice and encourage them to raise their game and to leave their competition in the dust.

Motivation
Motivation goes to the very heart of why The Stevie Awards are so important. Look more closely at the crystal pyramid held aloft by the 16” tall, 24-karat gold-plated Stevie Award trophy and you will discover another reason to enter these awards: The pyramid represents the Hierarchy of Needs, developed in the 1960s by psychologist Abraham Maslow, who observed that after basic needs are met, human beings seek the esteem of their peers.

Maslow was referring to individuals, but the principle applies just as well to teams, departments, and whole businesses. This is why The Stevie Awards recognize all of these categories in their business competitions.

Do you need to win an award to gain recognition from your peers? Of course not.  But to have a peer tell you or your team: “I am so impressed by you that I want to enter you into an international awards program,” and to follow that up by writing a glowing award submission, will have a positive effect on the self esteem and motivation of your employees, win or lose.

Conclusion
Whether you are confident about entering one of The Stevie Awards competitions or not, understand that while winning one of these handsome trophies is enormously beneficial, so too is the process that you have to go through just to put together an entry. It will focus and sharpen the awareness of what you are doing right; it will provide a catalyst for continuing improvement and motivation; and it will help satisfy that basic business and human need: appreciation and respect.

The Stevie Awards are now conferring Silver and Bronze Awards in addition to the main Gold Stevie Award, meaning that you are three times more likely to be a winner.

About Chris Robinson:
Chris Robinson is Managing Director of Boost Marketing, the world’s first award-entry consultancy, which now has a team of 15 award-entry consultants based around the world. Since the company was founded in 2006, Boost Marketing consultants have helped over 200 businesses win over 400 awards.

Topics: business awards, International business awards, American business awards, stevie awards for women in business, Stevie Awards for Sales & Customer Service, The Stevie Awards, boost marketing, chris robinson

Entry Deadline Today for 2013 Stevie® Awards for Sales & Customer Service

Posted by Liz Dean on Wed, Nov 14, 2012 @ 01:13 PM

The entry deadline for the 7th annual Stevie® Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals, is today, November 14.  If you miss the deadline, late entries will be accepted through January 15 with payment of a late fee.

Stevie Awards for Sales & Customer ServiceAll entries are submitted online. You can begin your submission process by requesting your entry kit here. The entry kit contains all of the instructions you need about how to prepare and submit your entries.

The Stevie Awards for Sales & Customer Service feature more than 125 sales awards, customer service awards, and call center awards categories honoring sales excellence and best customer service practices for individuals, teams, and departments, plus categories this year for products and service and solution providers. The 2013 awards will recognize achievements since July 1, 2011.

Three tips to help you make the most out of your entries include:

  1. Downloading our 5 Tips for Winning Sales Awards in the 2012-13 Stevie® Awards tipsheet.
    Our tipsheet will provide helpful tips and tools for making the most out of your entries.
  2. Reviewing past winners' entries.
    Our past winners' entries serve as great models for submitting entries. A complete list of 2012 honorees is available at www.StevieAwards.com/Sales.
  3. Contacting us!
    We love to answer your last minute questions. Contact us at help@stevieawards.com and we'll help direct you to categories that are right for your organization.

Winners of the competition will be announced at an awards banquet at Paris Hotel, Las Vegas, Nevada, USA, on February 25, 2013.

Topics: sales excellence, best customer service, customer service awards, business awards, Stevie Awards for Sales & Customer Service, call center awards, sales awards

Entry Deadline Tomorrow for 2013 Stevie® Awards for Sales & Customer Service

Posted by Liz Dean on Tue, Nov 13, 2012 @ 03:05 PM

Tomorrow, Wednesday, November 14, is the entry deadline for the 2013 Stevie® Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals. (If you can't make the November 14 entry deadline, entries will still be accepted through January 15, 2013 with payment of a $35 late fee per entry.)Stevie Awards for Sales & Customer Service

To begin your submission process, you should:

1. Request an entry kit.
The entry kit contains all of the information you'll need to be able to prepare and submit entries to this year's awards.

2. Review the categories.
The Stevie Awards for Sales & Customer Service feature more than 125 sales awards, customer service awards, and call center awards categories honoring sales excellence and best customer service practices for individuals, teams, and departments, plus categories this year for products and service and solution providers. The 2013 awards will recognize achievements since July 1, 2011.

Entrants may submit any number of nominations to any number of categories, which include:

  • Sales Individual categories such as Senior Sales Executive of the Year and Sales Operations Professional of the Year
  • Sales Team categories like Global Sales Team of the Year and Field Sales Team of the Year
  • Sales Achievement categories such as Sales Turnaround of the Year and Outbound Marketing Program of the Year
  • Sales Department of the Year categories in 13 industry groupings
  • Customer Service and Contact Center Individual categories such as Front-Line Customer Service Professional of the Year and Customer Service Leader of the Year
  • Customer Service and Contact Center Team categories like Contact Center of the Year and Customer Service Management Team of the Year
  • Customer Service and Contact Center Achievement categories such as e-Commerce Customer Service Award and Award for Innovation in Customer Service
  • Customer Service Department categories in 11 industry groupings
  • New Product and Service categories like Best New Business Intelligence Solution and Best New Relationship Management Solution
  • Solution Provider categories such as Sales Consulting Practice of the Year and Incentive, Rewards, or Recognition Provider of the Year

3. Submit your entries.
Select your categories, write your submissions according to the instructions, and submit your entries. All entries are submitted online. You can begin by registering here.

Winners of the most recent edition of the Stevie Awards for Sales & Customer Service included New York Community Bancorp, Inc. (Customer Service or Call Center Training Practice of the Year), Rob Jeppsen, Zions First National Bank (Sales Director of the Year), International Checkout Inc. (Telesales Team of the Year), Office Depot, Inc. (Customer Service Complaints Team of the Year), OppenheimerFunds Inc. (Contact Center of the Year), and SquareTrade Inc (Customer Service Department of the Year - Financial Services), among others. A complete list of 2012 honorees is available at www.StevieAwards.com/Sales.

Winners of the competition will be announced at an awards banquet at Paris Hotel, Las Vegas, Nevada, USA, on February 25, 2013.

Have last minute questions?  Email us at help@stevieawards.com  or call us at + 1 703-547-8389 and we'll get back to you right away.

Topics: sales excellence, best customer service, customer service awards, business awards, Stevie Awards for Sales & Customer Service, call center awards, sales awards

7 Days to Stevie Awards for Sales & Customer Service Entry Deadline

Posted by Liz Dean on Wed, Nov 07, 2012 @ 02:28 PM

Next Wednesday, November 14, is the entry deadline for the 2013 Stevie® Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals. (If you can't make the November 14 entry deadline, entries will still be accepted through January 15, 2013 with payment of a $35 late fee per entry.)

The Stevie Awards for Sales & Customer ServiceAll entries are submitted online. Request your entry kit here and it will be emailed to you right away. The entry kit contains all of the instructions you need about how to prepare and submit your entries.

The Stevie Awards for Sales & Customer Service feature more than 125 sales awards, customer service awards, and call center awards categories honoring sales excellence and best customer service practices for individuals, teams, and departments, plus categories this year for products and service and solution providers. The 2013 awards will recognize achievements since July 1, 2011.

Entrants may submit any number of nominations to any number of categories, which include:

  • Sales Individual categories such as Senior Sales Executive of the Year and Sales Operations Professional of the Year
  • Sales Team categories like Global Sales Team of the Year and Field Sales Team of the Year
  • Sales Achievement categories such as Sales Turnaround of the Year and Outbound Marketing Program of the Year
  • Sales Department of the Year categories in 13 industry groupings
  • Customer Service and Contact Center Individual categories such as Front-Line Customer Service Professional of the Year and Customer Service Leader of the Year
  • Customer Service and Contact Center Team categories like Contact Center of the Year and Customer Service Management Team of the Year
  • Customer Service and Contact Center Achievement categories such as e-Commerce Customer Service Award and Award for Innovation in Customer Service
  • Customer Service Department categories in 11 industry groupings
  • New Product and Service categories like Best New Business Intelligence Solution and Best New Relationship Management Solution
  • Solution Provider categories such as Sales Consulting Practice of the Year and Incentive, Rewards, or Recognition Provider of the Year

Winners of the most recent edition of the Stevie Awards for Sales & Customer Service included Aprimo, Bombardier Aerospace, Borro Limited, FedEx, Groupon, ING Direct, Salesforce.com, Sales Partnerships, Twitter, Vodafone Turkey, and Volkwagen Group China. A complete list of Gold, Silver and Bronze Stevie winners in the sixth edition of the awards  is available at www.StevieAwards.com/Sales.   

Don't hesitate to contact us with your questions about how to prepare and submit entries to the 7th annual Stevie Awards for Sales & Customer Service. Email us at help@stevieawards.com  or call us at + 1 703-547-8389 and we'll get back to you right away.

Topics: sales excellence, best customer service, customer service awards, business awards, Stevie Awards for Sales & Customer Service, sales awards

Stevie® Awards for Sales & Customer Service Issues 2013 Call for Entries

Posted by Liz Dean on Wed, Oct 31, 2012 @ 10:00 AM

Nominations Are Invited From Sales, Customer Service and Contact Center Organizations Worldwide

Fairfax, VA – October 31, 2012 – The Stevie Awards, organizer of the world’s premier business awards programs, has issued a call for entries for the 2013 (7th annual) Stevie Awards for Sales & Customer Service.  Entry kits and complete details on the competition are available at www.StevieAwards.com/Sales.    

Stevie Awards for Sales & Customer ServiceAll customer service, contact center, business development, and sales departments, teams and professionals worldwide are eligible to be nominated, in addition to new products and services used by those professionals.  The 2013 awards will recognize achievements since July 1, 2011.

The entry deadline is November 14, but late entries will be accepted through January 15 with payment of a late fee.  Winners of the seventh annual competition will be announced at a gala awards dinner on February 25 at the Paris Hotel in Las Vegas.

The competition will be judged by more than 200 professionals around the world.

The Stevie Awards for Sales & Customer Service feature more than 125 sales awards, customer service awards, and call center awards categories.  Entrants may submit any number of nominations to any number of categories, which include:

  • Sales Individual categories such as Senior Sales Executive of the Year and Sales Operations Professional of the Year
  • Sales Team categories like Global Sales Team of the Year and Field Sales Team of the Year
  • Sales Achievement categories such as Sales Turnaround of the Year and Outbound Marketing Program of the Year
  • Sales Department of the Year categories in 13 industry groupings
  • Customer Service and Contact Center Individual categories such as Front-Line Customer Service Professional of the Year and Customer Service Leader of the Year
  • Customer Service and Contact Center Team categories like Contact Center of the Year and Customer Service Management Team of the Year
  • Customer Service and Contact Center Achievement categories such as e-Commerce Customer Service Award and Award for Innovation in Customer Service
  • Customer Service Department categories in 11 industry groupings
  • New Product and Service categories like Best New Business Intelligence Solution and Best New Relationship Management Solution
  • Solution Provider categories such as Sales Consulting Practice of the Year and Incentive, Rewards, or Recognition Provider of the Year

Winners of the most recent edition of the Stevie Awards for Sales & Customer Service included Aprimo, Bombardier Aerospace, Borro Limited, FedEx, Groupon, ING Direct, Salesforce.com, Sales Partnerships, Twitter, Vodafone Turkey, and Volkwagen Group China. A complete list of Gold, Silver and Bronze Stevie winners in the sixth edition of the awards  is available at www.StevieAwards.com/Sales.   

About The Stevie Awards:
The Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service.  Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide.  Learn more about the Stevie Awards at http://www.stevieawards.com/, and follow the Stevie Awards on Twitter @TheStevieAwards.   

Sponsors of the 7th annual Stevie Awards for Sales & Customer Service include Competence Call Center and ValueSelling Associates.

Topics: sales excellence, best customer service, customer service awards, business awards, Stevie Awards for Sales & Customer Service, sales awards

Two Days to Stevie® Awards for Sales & Customer Service Early-bird Deadline

Posted by Liz Dean on Mon, Oct 08, 2012 @ 12:45 PM

This Wednesday, October 10, is the early-bird entry deadline for the 2013 Stevie® Awards for Sales & Customer Service, the world's top business awards for contact center, customer service, business development, and sales professionals. (Don't fret if you can't make the October 10 early-bird deadline, the entry deadline for the 2013 awards is November 14. You can request your entry kit here.)

the Stevie Awards for Sales & Customer ServiceThe Stevie Awards for Sales & Customer Service has more than 125 sales awards and customer service awards categories honoring sales excellence and best customer service practices for individuals, teams, and departments, plus categories this year for products and service and solution providers.

2012 winners include: New York Community Bancorp, Inc. (Customer Service or Call Center Training Practice of the Year), Rob Jeppsen, Zions First National Bank (Sales Director of the Year), International Checkout Inc. (Telesales Team of the Year), Office Depot, Inc. (Customer Service Complaints Team of the Year), OppenheimerFunds Inc. (Contact Center of the Year), and SquareTrade Inc (Customer Service Department of the Year - Financial Services), among others. A complete list of 2012 honorees is available at www.StevieAwards.com/Sales.

Late entries will be accepted through January 15, 2013, with payment of a $35 late fee per entry.  Winners of the competition will be announced at an awards banquet at Paris Hotel, Las Vegas, Nevada, USA, on February 25, 2013.

Topics: sales excellence, best customer service, customer service awards, business awards, Stevie Awards for Sales & Customer Service, sales awards

Watch Video of the 2012 Stevie Awards for Sales & Customer Service

Posted by Liz Dean on Mon, Mar 19, 2012 @ 10:11 AM

The Stevie® Awards is pleased to announce that videos clips of the 6th annual Stevie Awards for Sales & Customer Service, the world’s leading sales awards, customer service awards, and contact center awards program are now available to view on YouTube.

Watch the 2012 Stevie Awards for Sales & Customer Service awards presentations here.

Stevie Awards 150 resized 600More than 350 professionals attended the business awards banquet which took place on Monday, February 27th at Caesars Palace in Las Vegas, Nevada. Our 2012 sales award & customer service award video clips showcase business award acceptance speeches made by individuals and organizations from around the world, including:

Rob Jeppsen of Zions Bank, Winner of the Gold Stevie Award for Sales Director of the Year
Rob's speech started the night off by recognizing the team effort behind all individual awards.

MarketBridge, Winner of the Gold Stevie Award for Sales Training or Coaching Program of the Year
MarketBridge's enthusiastic team accepts the Gold Stevie Award and expresses their gratitude for their strong partnerships.

Joey Romaine of Groupon, Winner of the Gold Stevie Award for Young Customer Service Professional of the Year
Honored for his efforts as a young professional, Joey Romaine keeps the awards show lively and the audience entertained.

Vodafone Turkey, Winner of the Gold Stevie Award for Sales Department of the Year, Telecommunications
Traveling from Istanbul, Turkey, Vodafone Turkey's humble speech brought to light the importance business awards have globally.

International Checkout Inc., Winner of the Gold Stevie Award for Telesales Team of the Year
Jackson Strobel, VP of Sales & Operations at International Checkout, and his "lean machine" sales team show the audience that size doesn't matter.

The 6th annual corporate awards banquet was the first to showcase our three levels of distinction: gold, silver and bronze as part of our 10th anniversary celebration. Previously, only overall category winners have received Gold Stevie Awards.

Want more sales and customer service awards celebration? Watch all acceptance speeches, listen to the live recording and view photos from the event.

Topics: customer service awards, business awards, corporate awards, stevie awards, business award, Stevie Awards for Sales & Customer Service, sales awards, contact center awards, sales award, customer service award, YouTube

How CSR Awards Winner Is Reducing the Environmental Impact of Commercial Transportation

Posted by Liz Dean on Mon, Mar 12, 2012 @ 01:39 PM

Donlen of Northbrook, Illinois, USA, received a Stevie® Award for Corporate Environmental Responsibility Program of the Year—Up to 2,500 Employees in the company awards categories of The 2011 American Business Awards. (The American Business Awards are now accepting entries. Download your entry kit here and submit your 2012 ABA entries by the March 28 deadline.) Here we take a closer look at what steps fleet financer and management provider, Donlen is taking to reduce greenhouse gas emissions.

DonlenAs a global provider of fleet management solutions, the corporate awards winner was concerned with the following facts:

  • Greenhouse gas emissions (GHG) are the leading cause of climate change;
  • The commercial fleet industry currently manages nearly 3,000,000 vehicles, and one-third of GHG emissions in the United States come from the transportation sector; and
  • The average fleet produces nearly 9,000 metric tons of GHG annually, which is equivalent to the GHG emissions produced by burning 1,012,373 gallons of gasoline.

In 2010, Donlen stepped forward as an industry leader and became a member of the Clinton Global Initiative (CGI), collaborating with Environmental Defense Fund (EDF) in a CGI Commitment to Action titled “Commercial Fleet 20% GHG Emissions Reduction,” and launching Fleets for Change, a fully independent website and robust reporting database.

Utilizing significant Donlen resources, Fleets for Change works with companies to help transform the environmental impact of the U.S. commercial fleet industry. This five-year commitment will help to reduce fleet emission levels by 20%, generating a reduction of more than 500,000 metric tonnes of greenhouse gases.

Pledging Reductions
Any company that is committed to working to track and reduce GHG is welcome to join Fleets for Change. After joining, participants pledge reduction levels then upload their fuel usage and MPG data into a secure database. There, they can not only track their progress against their own goals, but anonymously benchmark against similar fleets with regard to vehicle type and/or class, industry, fleet size, and other criteria. (No company names or identifiers are ever disclosed to other participants.) Access to this cross-industry and fleet data is unprecedented in the fleet management industry.

Creating Change
The organization awards winner's commitment to creating meaningful industry change is easily recognizable through their Fleets for Change initiative:

  • This is an industry-wide initiative open to any fleet that wishes to participate, whether or not they are a Donlen customer. Fleets for Change is a fully secure, independent site.
  • There is no cost for a company to participate in Fleets for Change. Donlen is underwriting all associated costs of the site, database, reporting, and analysis.

  • Donlen is committed to protecting the security of participant information: no individual data is identified or used for any purpose other than confidential reporting by Fleets for Change to the Clinton Global Initiative.

Best Practices
For companies needing assistance to identify their reduction goals and strategies, business award winner, Donlen offers best practices based on extensive experience helping their customers to develop and implement sustainability initiatives. For their customers, Donlen consultants provide performance metrics, benchmarking data, analytical support, facilitating discussions around lifecycle costs and cost reduction. These effective strategies, some of which are shared with Fleets for Change participants, help to measure and reduce fleet GHG.

Corporate award winner and CEO Gary Rappeport spearheads Donlen’s innovation and unparalleled success in the fleet industry. His focus on employee and customer satisfaction, corporate social responsibility, and environmental consciousness has put Donlen in the forefront of workplace excellence, and allowed Donlen to experience unprecedented growth under his leadership.

“The transportation industry is responsible for 28% of the overall greenhouse gas emissions in the United States,” stated Rappeport.“As a leader in the fleet management industry, it’s important that Donlen takes the initiative to help reduce commercial fleet GHG on a broader scale. The Clinton Global Initiative (CGI) offers us the ideal venue to address this critically important issue, and we're proud to collaborate with EDF to be part of the larger work of CGI.”

About Gary Rappeport:
Chief Executive Officer Gary Rappeport joined Donlen in 1986 and held a variety of roles prior to taking the leadership position in 1996. Named Executive of the Year-Services in The 2009 American Business Awards, Gary is committed to both employee and customer satisfaction, and developed the Donlen Service Success Chain in which annual goals are set and achievements benchmarked. Gary received a Bachelor's degree in Finance at the University of Florida and an MBA in Finance and Information Systems at the University of Wisconsin–Madison. He is a member of the Chicago Chapter of the World Presidents’ Organization, and serves as chairman of the American Automotive Leasing Association. Gary is on the Dean's Advisory Board of the University of Wisconsin Business School. He is an active member of The Sierra Club and is diligently involved with Children's Oncology Services, Inc. Prior to joining Donlen, he held sales and management positions at NCR and HP.

About Donlen:
A wholly owned subsidiary of The Hertz Corporation (NYSE:HTZ), Donlen (www.donlen.com), with headquarters in Northbrook, Illinois, is a global provider of fleet financing and management solutions. Since 1965, Donlen has offered its clients highly personalized and responsive customer service, and their workplace excellence has been recognized as one of Crain's Chicago Business "List of 20 Best Places to Work in Chicago" each year from 2009-2011, a Leader on "The Global Outsourcing 100®" list by the International Association of Outsourcing Professionals (IAOP) for five of the last six years, a National Association for Business Resources "101 Best and Brightest Places to Work For in Chicago" each year from 2007-2011, the 2012 Gold Stevie® Award winner for Business Intelligence, and the 2012 Silver Stevie Award winner for Front Line Customer Service Team of the Year in the Stevie Awards for Sales & Customer Service.

Topics: business awards, corporate awards, American business awards, business award, corporate award, Stevie Awards for Sales & Customer Service, company awards, organization awards, executive of the year, Donlen, Gary Rappeport

New Silver and Bronze Stevie Award Trophies Unveiled

Posted by Liz Dean on Fri, Feb 17, 2012 @ 04:34 PM

The Stevie® Awards is pleased to show you the first photo of the real Silver and Bronze Stevie Awards trophies which have been introduced as part of our 10th anniversary celebration of the start of the Stevie Awards movement. The new awards are manufactured by R.S. Owens in Chicago, the longtime manufacturer of the Stevie and other major awards including the Oscars and the Emmys. 

Silver and Bronze Stevie AwardsThe Silver and Bronze Stevie Awards will be introduced at the 6th annual Stevie Awards for Sales & Customer Service, which recognize the achievements of call center, customer service, and sales professionals worldwide, on February 27 at Caesar's Palace in Las Vegas.  The business awards banquet, which will confer sales awards and customer service awards, will be the first Stevie Awards program in which Silver and Bronze winners will be named. (Tickets are still available; support your organization's good customer service and sales excellence by reserving a table today.) Henceforth, all honorees in Stevie Awards programs will be Gold, Silver, or Bronze Stevie Award winners. 

Finalists that receive the top scoring qualifying entry in each category will receive a Gold Stevie Award. Finalists that receive a final average score of at least 8.0 out of a possible 10 will be named Silver Stevie Award winners. All other Finalists will be designated as Bronze Stevie Award winners.

Gold Stevie winners will automatically receive a Gold Stevie trophy.  Silver and Bronze Stevie winners will automatically receive a Silver or Bronze medal and will have the option to purchase their Stevie trophy. With the introduction of our new corporate awards distinctions, there will no longer be Finalist certificates.

Leave us a comment and let us know what you think about the new Silver and Bronze Stevie Award trophies!

Topics: sales excellence, customer service awards, business awards, corporate awards, Stevie Awards for Sales & Customer Service, sales awards, good customer service, The Stevie Awards, R.S. Owens, Stevie

Three Reasons Businesses Should Be Optimistic, From a Sales Awards Judge

Posted by Liz Dean on Thu, Feb 02, 2012 @ 03:31 PM

Jason Copeland, Senior Manager, National Sales Group at SurePayroll, Inc., Glenview, Illinois USA, is chairing one of the final judging committees for the sales awards categories in the 2012 Stevie Awards for Sales & Customer Service. Final judging is now underway, and sales excellence and customer service awards winners will be announced on February 27 at the 6th annual awards banquet in Las Vegas. Get your tickets here.

We asked Jason why small businesses should be optimistic in 2012

What are the top 3 reasons for small businesses to feel optimistic in 2012?

  1. They’re in business in 2012! 2012 is shaping up to be the year of small business. If you've survived the recession, the rising tide should lift your boat. And if you're just starting a business...
  2. Potential new U.S. policies could spark a startup renaissance. U.S. small businesses and their owners will get a lot of attention this Presidential election cycle. The American business owner's voice is stronger than ever and business owners will need to use their voices to help shape tax and regulatory policy for the next few years. Organizations worldwide will benefit from the attention placed on the importance of small businesses.
  3. In late January, Chase and Citibank announced they significantly increased small business lending in 2011 from, roughly, a combined $17 billion in 2010 to almost $25 billion in 2012.  Additionally, Thomson Reuters data shows venture capital funding increased 22% to over $28 billion in 2011.With more lending opportunities now available, organizations will greatly benefit on a global scale.

What item of news recently caught your eye and why?  Jason Copeland
The Costa Concordia disaster. Sadly, the actions of the captain and his lack of leadership made the tragedy that much worse.  Appalling.

What is your favorite sport or hobby?
Spending time with my son, playing poker, and golfing. To be clear, I do not play poker with my son … yet. 

If you could choose another profession, what would it be?
Political or sports commentator/analyst.

What quality or qualities do you most value in your business associates?
I look for committed problem-solvers with integrity, a good attitude, drive, and tenacity. 

As someone at the top of your profession, what keeps you inspired or makes you hit the ground running in the morning?
I strive every day to make a positive difference in the world for my family, my team, my company, and our customers. 

About Jason Copeland:
An accomplished sales professional, Copeland joined SurePayroll in 2005 as the company's Accounting Channel Manager. In just three short years, Copeland led the channel to record growth of more than 113%. In 2008, Copeland moved into his role as National Sales Manager during which he rebuilt the company's sales training program. Over the next few years, Copeland was responsible for leading unprecedented growth. He was promoted to Senior Manager of the National Sales Group in 2011. Copeland is largely credited with his team's recognition as the Stevie Awards’ 2011 National Sales Team of the Year. Prior to joining SurePayroll, Copeland worked in various sales and sales management positions for RPS, Advantage, Paychex, and Enterprise.

About SurePayroll:

SurePayroll, The Online Alternative, is dedicated to providing a convenient and easy-to-use small business payroll service that keeps business owners in control. Over 30,000 customers rely on SurePayroll to process payroll-on-demand in as little as two minutes. In addition, SurePayroll offers efficient online solutions for managing 401(k) plans, health insurance, workers' compensation, employee screening, and more. SurePayroll provides private-label and co-branded services that enable accountants and banking partners to offer online payroll processing to their small business clients. SurePayroll is a wholly owned subsidiary of Paychex. For more information, please visit www.SurePayroll.com.

About Paychex:
Paychex, Inc. (NASDAQ:PAYX) is a leading provider of payroll, human resource, and benefits outsourcing solutions for small- to medium-sized businesses. The company offers comprehensive payroll services, including payroll processing, payroll tax administration, and employee pay services, including direct deposit, check signing and Readychex®. Human resource services include 401(k) plan recordkeeping, section 125 plans, a professional employer organization, time and attendance solutions, and other administrative services for business. A variety of business insurance products, including group health and workers' compensation, are made available through Paychex Insurance Agency, Inc. Paychex was founded in 1971. With headquarters in Rochester, New York, the company has more than 100 offices serving approximately 536,000 payroll clients nationwide as of May 31, 2010. For more information about Paychex and its products, visit www.paychex.com.

Topics: customer service awards, stevie awards, Stevie Awards for Sales & Customer Service, sales awards, Jason Copeland, SurePayroll, Paychex