Getting new ideas to market is one of the hardest tasks in the innovation process, especially for a completely new idea for a product or service. Failure to launch can stem from a lack of production capacity to an inability to create a demand for the product and everything in between. That’s where gemaker comes in.

gemaker helps Australia’s inventors take their ideas to the world, providing services in research-industry engagement and commercialization to bridge the gap between origination and growth. gemaker was named the winner of three Silver Stevie Awards in the 2017 Asia-Pacific Stevie Awards for Innovative Management in Business Product & Service Industries, Excellence in Innovation in Business Product & Service Industries, and Innovation in Business-to-Business Services.

A Benefit for All

Australian research and innovation has potential for huge positive impact in the real world, if innovators can just connect to the right scientific and technical experts. Natalie Chapman, co-founder and Managing Director of gemaker, is a commercialization and marketing expert with more than 15 years of experience turning innovative ideas and technologies into thriving businesses. She comments on Australia’s role in business development.

“Australia is transitioning to greater professionalism in technology transfer. There's a change occurring in attitudes and approaches in research-industry engagement which we're trying to foster.”

She goes on to say that empowering researchers with skills and resources to proactively engage industries with collaborative innovation solves diverse social and environmental problems that boosts the economy and ultimately benefits all Australians.

How They Work

gemaker’s success speaks volumes about how they work and why it’s so effective. Although their research and technology commercialization consultancy company consists of a small core staff, their flexible auxiliary team of about 20 regular contractors understands perseverance, passion and a great team works best when success is measured by the work you do, and not just the time spent doing it.

“gemaker is proudly built around a sustainable, flexible and progressive employment model that is project-based. This means paying people for the work they do, rather than paying them for being in the office for a set period of time.”

This model creates opportunity to tap the skills and expertise of a range of intelligent, qualified and experienced people who do not want rigid jobs, but still seek to make valuable contributions through meaningful careers.

The World is Noticing

There’s often a divide in the understanding and culture between different research organizations, such as universities and commercial companies. Closing the research-industry gap is a win for both sides that also benefits society in general. One way of doing this is with international attention that helps promote what gemaker is doing worldwide. Natalie is particularly proud of the Stevie for Innovation in Business-to-Business Services award they received for their Industry Engagement Training for Researchers.

“The award recognizes the importance and quality of the work we do to help researchers develop effective strategies to form long-term, productive and profitable partnerships with commercial companies.”

Whether it’s helping businesses achieve their optimal commercialization outcome, a spin-off from a research organization, growing sales of products or services, licensing agreements, or the sale of your business, gemaker is helping companies grow and evolve into new markets to reach new heights of success

Thanks to growing charter school and homeschooling movements in the U.S., parents have more options than ever when it comes to their children’s education. Selecting the right school for one’s child ‒ and helping them succeed in that environment ‒ has become more of a process than it was in the past.

Stevie Award-winning Founder / Director of New Heights Educational Group, Pamela Clark, experienced this first-hand when she was deciding where to enroll her young children. Clark home-schooled her children before finding the right charter school for them.

At the local charter school, Clark took on leadership and mentoring roles. Despite her affinity for these independently-controlled schools, she noticed that certain students were falling behind. Those with learning and emotional difficulties, like autism and ADHD, had a particularly tough time getting through the curriculum.

What those students needed, she thought, was a place they could go for additional support. And so, in 2006, New Heights Educational Group was born.

Filling in the Educational Gaps

The organization became a single destination where families could get help deciding where to educate their children, improve their literacy skills and find a library of reading materials for dealing with challenges.

At its core, New Heights Educational Group is a one-on-one tutoring program that focuses in on areas where the student needs extra attention. Teachers and students are required to meet three hours a week over a three-day period.

“We found that fill-in-the-gap type tutoring is necessary in order to reach students that have been left behind in traditional settings,” Clark says.

This focused approach has yielded dramatic results, she notes. Several students who were on the verge of dropping out of high school before they received tutoring from NHEG have now graduated. One student who suffered from seizures at a young age was able to jump three grade levels in science and four grade levels in math in a little over a year.

Parents with children facing learning disabilities found an environment where they could explore new strategies and share their experiences with others.

“In addition to successful, child-focused learning techniques, families are able to cope with their children’s struggles better because of increased social support,” she says.

If anyone could empathize with someone struggling because of a lack of outside help, it was Clark. Neither her father nor her two brothers ever graduated from high school and her mom wasn’t always there to help with her studies. She had also faced numerous health ailments throughout her life, in large part from  being malnourished as a child.

Thanks to New Heights, she’s making sure other students don’t have to deal with those same hardships. The organization recently won the Silver Stevie in The American Business Awards for Organization of the Year in the Small Nonprofit or Government category, which was awarded during a June 20 gala at the Marriott Marquis Hotel in New York.

“This is such an honor,” Clark said afterward. “Every day our team of 81 volunteers work to promote our work in bettering education for all families, regardless of school choice, background or beliefs.”

Continuing to Grow

Eleven years after starting the venture, Clark continues to grow New Heights. It currently draws students from several states, thanks in part to its flourishing online solutions.

With help from Kathryn Stout, author of Natural Speller, the organization has created a free online version of the book for students learning to read and spell. Clark and her team also developed a free financial literacy course to help youths make wiser decisions with their money.

The journey into the digital realm has proven to be a fruitful one. New Heights garnered a second Silver Stevie this year in the New Product or Service of the Year category for its PK-12 Personalized Learning Solution.

In addition to helping students advance in school, Clark has also positioned the organization as a leading voice in educational strategies. On top of the monthly educational magazine it recently launched, New Heights started an Internet radio program that now boasts more than 24,000 listeners a year.

Clark and company published a book entitled One Nonprofit’s Journey to Success in 2015 and released a second, Unraveling Reading, late last year.

Even as she faces ongoing health issues, Clark continues to serve as the engine for the program. She oversees the dozens of volunteers who provide tutoring through New Heights, offers training to teachers and continually researches new strategies for helping students reach their potential.

“Educational changes are slow moving and very little improvements are ever made,” says Clark. “So the work that nonprofits do are very important and normally don't receive the attention they deserve.”

The 14th annual Stevie® Awards for Women in Business, the world’s top honors for women entrepreneurs, executives, employees, and the organizations they run, is now accepting entries. All organizations and individuals worldwide are eligible to submit nominations.

The early-bird entry deadline, with discounted entry fees, is July 19. The final deadline is August 23, but late entries will be accepted through September 20 with payment of a late fee.

REVIEW THE ENTRY KIT HERE

Learn about what’s new and different in the 2017 edition of the awards.

The Stevie Awards for Women in Business offers categories for every aspect of the women-run workplace.

Today we will feature the Individual Awards categories. 

These categories will recognize the achievements since July 1, 2016 of individual female entrepreneurs, executives and employees.

Entries to these categories require the following:
1. An essay of up to 525 words describing the nominated individual's achievements in the category since July 1, 2016
2. A biography of up to 125 words of the nominee
3. Optional (but highly recommended), a collection of supporting files and web addresses that you may upload to our server to support your entry and provide more background information to the judges.

The entrepreneur categories are for women who founded their organizations. The executive categories are for women who run all or some part organizations founded by others. Employee totals are for the entire organization.

1. Female Entrepreneur of the Year – Business Products –10 or Less Employees
2. Female Entrepreneur of the Year – Business Products –11 to 2,500 Employees
3. Female Entrepreneur of the Year – Business Products –More Than 2,500 Employees
4. Female Entrepreneur of the Year – Business Services –10 or Less Employees
5. Female Entrepreneur of the Year – Business Services –11 to 2,500 Employees
6. Female Entrepreneur of the Year – Business Services –More Than 2,500 Employees
7. Female Entrepreneur of the Year – Consumer Products –10 or Less Employees
8. Female Entrepreneur of the Year – Consumer Products –11 to 2,500 Employees
9. Female Entrepreneur of the Year– Consumer Products –More Than 2,500 Employees
10. Female Entrepreneur of the Year – Consumer Services –10 or Less Employees
11. Female Entrepreneur of the Year – Consumer Services –11 to 2,500 Employees
12. Female Entrepreneur of the Year – Consumer Services –More Than 2,500 Employees
13. Female Solo Entrepreneur of the Year: new category for 2017.  This category will recognize the achievements of women business owners who work alone.
14. Female Innovator of the Year – Government or Non-Profit –10 or Less Employees (this category has no entry fee)
15. Female Innovator of the Year – Government or Non-Profit –11 to 2,500 Employees (this category has no entry fee)
16. Female Innovator of the Year – Government or Non-Profit –More Than 2,500 Employees (this category has no entry fee)
17. Female Executive of the Year – Business Products –10 or Less Employees
18. Female Executive of the Year – Business Products –11 to 2,500 Employees
19. Female Executive of the Year – Business Products –More Than 2,500 Employees
20. Female Executive of the Year – Business Services –10 or Less Employees
21. Female Executive of the Year – Business Services –11 to 2,500 Employees
22. Female Executive of the Year – Business Services –More Than 2,500 Employees
23. Female Executive of the Year – Consumer Products –10 or Less Employees
24 .Female Executive of the Year – Consumer Products –11 to 2,500 Employees
25. Female Executive of the Year– Consumer Products –More Than 2,500 Employees
26. Female Executive of the Year – Consumer Services –10 or Less Employees
27. Female Executive of the Year – Consumer Services –11 to 2,500 Employees
28. Female Executive of the Year – Consumer Services –More Than 2,500 Employees
29. Female Executive of the Year – Government or Non-Profit –10 or Less Employees (this category has no entry fee)
30. Female Executive of the Year – Government or Non-Profit –11 to 2,500 Employees (this category has no entry fee)
31. Female Executive of the Year – Government or Non-Profit –More Than 2,500 Employees (this category has no entry fee)

32. Female Entrepreneur of the Year in Asia, Australia or New Zealand
33. Female Executive of the Year in Asia, Australia or New Zealand
34. Female Entrepreneur of the Year in Canada
35. Female Executive of the Year in Canada
36. Female Entrepreneur of the Year in Europe, the Middle East & Africa
37. Female Executive of the Year in Europe, the Middle East & Africa
38. Female Entrepreneur or Executive of the Year in Mexico, Central & South America

39. Most Innovative Woman of the Year: new categories for 2017.  These categories will recognize individual women for the innovations they initiated, developed, or launched since the beginning of July 2016.  Choose the category that corresponds to your nominee's industry, not her job function.
       a. Advertising, Marketing & Public Relations
       b. Business Services
       c. Franchising
       d. Industry
       e. Government or Non-Profit
       f. Manufacturing
       g. Technology

40. Young Female Entrepreneur of the Year: This category will recognize the achievements of female entrepreneurs under the age of 30.

41. Maverick of the Year: This category will recognize the achievements of female individuals who have affected positive change on their companies and/or industries. 

42. Lifetime Achievement – Business
43. Lifetime Achievement – Government or Non-Profit

These categories will recognize individual executives and entrepreneurs who have achieved accomplishments of significance over their entire careers. There is no eligibility period requirement for these categories.

44. Mentor or Coach of the Year – Business
45. Mentor or Coach of the Year – Government or Non-Profit

These categories will recognize the achievements of women who provided support and guidance to other women in the workplace.

46. Women Helping Women – Business
47. Women Helping Women – Government or Non-Profit

These categories will recognize the achievements of women who provided support and assistance to women in their communities.

48. Female Employee of the Year: This category will recognize the achievements of non-executive female employees. There is no entry fee for this category.
       a. Business
       b. Government or Non-Profit

49. Woman of the Year: These categories will recognize individual women, regardless of their titles, positions, or entrepreneurial or executive status, for their achievements since July 1, 2016, in the following industry sectors.  Choose the category that corresponds to your nominee's industry, not her job function.
       a. Advertising, Marketing & Public Relations
       b. Business Services
       c. Franchising
       d. Industry
       e. Government or Non-Profit
       f. Manufacturing
       g. Technology

The Stevie® Awards, organizer of The International Business Awards, announced today that the final entry deadline for the 14th annual IBAs has been extended to Wednesday, July 12. Recognized as the world’s premier business awards program, The IBAs attract nominations from organizations in more than 50 nations and territories each year.

 “We’ve received so many requests for individual deadline extensions that we’ve decided to extend the deadline for everyone,” said Stevie Awards president Michael Gallagher. The original final deadline was June 14. Gallagher emphasizes that no additional late fees will be charged for entries submitted through July 12, and late entries will not be penalized in any way in the judging process. All organizations now have an additional four weeks to prepare and submit their entries.

Review the entry kit here.

All individuals and organizations worldwide -- public and private, for-profit and non-profit, large and small -- may submit nominations to The International Business Awards. The 2017 awards will honor achievements since the beginning of 2016.  Entry details are available at http://www.StevieAwards.com/IBA.

The International Business Awards recognize achievement in every facet of the workplace. Categories include:

• Management Awards
• Company of the Year Awards
• Customer Service Awards
• Human Resources Awards
• Information Technology Awards
• Marketing Awards
  •New Product Awards
• Public Relations Awards
• Website Awards, Smartphone and Tablet Apps, and other Media Awards

A variety of new categories were introduced for the 2017 competition including Mobile Site & App Awards in recognition of the many organizations that deploy specially-designed mobile websites in lieu of apps. New website categories include Best User Experience and Best User Interface. Executive of the Year has been expanded to include Apparel, Beauty & Fashion and Consumer Services.

Stevie Award winners will be selected during the judging process by more than 150 professionals worldwide. Winners will be announced on August 10, and the awards will be presented at a gala awards ceremony at the W Hotel in Barcelona, Spain on October 21. 

Over a decade ago and before the explosion of mobile devices, Hilton Goldstein, an air flight enthusiast, combined his passion of flying with his systems architecture talents to build a software company focused on innovation and safety. He developed an app that quickly grew in sales and revenue, and Hilton Software was born.

Today, Hilton Software is responsible for a $17.5 million government contract enabling military pilots worldwide to fly paperless, saving money, fuel, time, and most importantly, safer missions. This has lead Hilton Software to win the Gold Stevie Award in The 2017 American Business Awards for Executive of the Year in Aerospace and Defense.

From Ground to Air

Dr. Goldstein’s humanitarian efforts when he flew as an Angel Pilot was the inspiration for his first app. Although only motivated for his eagerness to serve the people he flew, his path lead him to unexpected destinations.

“Hilton Software’s first patent enabled airport diagrams to be very accurately geo-referenced irrespective of their runway layout, making aviation safer and avoiding runway incursions.” According to Company Representative Cristina Alvarez, “Our second patent application allows pilots to simply draw their route on the map with a finger on the mobile device, possibly deviating around water, weather, or terrain.”

Today, Dr. Goldstein supports a number of worthwhile organizations, including Semper Fi Fund, Make a Wish America, and Children’s Charities.

Innovative Turns

Everything new is interesting and stimulating to Hilton Software. This dedication to continual innovation and commercialization has led to many patented and patent-pending technologies being introduced into their commercial products.

“We strive to be ahead of the curve or at the very least jump on top of emerging technologies and advances as they occur.”

Always Looking Beyond The Horizon

Team Hilton Software as a whole has shown a variety of interests. Seven of its members are currently advancing their higher education in different fields, while many are actively studying to pass the pilot ground test. The company’s Project Executive is currently training as a pilot and soon will be able to perform her first solo flight in her own Piper aircraft. Because everyone is highly motivated and very active, they all contribute to the company’s pervading and bustling winner’s culture.

“Hilton Software strives to reach a plateau where each person is vested, satisfied, motivated, and rewarded. It is no small feat to accept that a great workplace outweighs the expense and effort of maintaining a nurturing environment.” Alvarez concluded, “And that, in a nutshell, has greatly contributed to the company’s success.”

With the whole world going digital, many companies have become focused on their online activity, and customer service has become automated and frustrating. But for one of the original outgoing email service providers, SMTP2GO, their dedication to offering a friendly personal service to all clients is one of the many reasons why they won the Front-Line Customer Service Team of The Year award in the 2017 Stevie Awards for Sales & Customer Service.

Better Life = Better Business Sense

SMTP2GO provides 24/7 international customer support for servers across the globe. They’ve been listed by Deloitte Technology Fast 500 for five years in a row now and believe their success stems from their work-life balance values.

“Our employees' happiness directly affects their work performance and the customers, so we make sure that our team is happy.” SMTP2GO representative and fellow-blogger Louise Feaheny told us, “Our flexible positions, allowing them to work from home, or from a co-working space, means that they have the option to live their life around their jobs.”

Success and Giving Back

SMTP2GO is a business with a heart. Last year, a beach in the Abel Tasman National Park was almost sold and made private. SMTP2GO donated to the “Give A Little” project so they could purchase it and donate it to the people of New Zealand. Flexible work methods have also helped one of their customer support agents volunteer to foster abandoned puppies and kittens from an animal rescue center in Spain. Since she started, over 30 pups and kittens in the last year received loving attention in a home. SMTP2GO heard about what she had done and sponsored the shelter with a portion of the donation paying for a life-saving operation on an old abandoned Podenco dog named Amatxi.

SMTP2GO was pleased to say that Amatxi on the mend and looking for a home.

The Numbers Speak For Themselves

SMTP2GO also speaks to all of their employees on a regular basis to get feedback on anything they think is important. They then conduct annual reviews to make sure they're satisfied with their work. With over 90, 000 satisfied customers in over 140 countries, keeping employees happy is going well to say the least.

“Being kiwis, we're friendly!” Feaheny concluded, “We enjoy life and realize that problems and issues with work can affect your personal life, which is why we aim to resolve them as quickly as possible with little hassle. We get a kick out of helping people!”

Awards to Be Presented at Gala Ceremony on June 20 in NYC

Cirkled in is the top winner in the 2017 People's Choice Stevie® Awards for Favorite New Products, a feature of The American Business Awards, the U.S.A.’s top business awards program, which are now in their 15th year.

The nationwide public vote was conducted last month, with the highest number of votes deciding the winners in a variety of product categories. More than 38,000 votes were cast.  To win, a category’s leading vote-getter had to have received at least 100 votes.

Cirkled in, the Redmond, WA based company won the most People’s Choice Stevie Awards in two categories, Education - Classroom Mgmt and Education - Cloud-Based. 4LifeTransform Burn collected the most votes of any nominee.

The crystal People’s Choice Stevie Awards will be presented to winners at The American Business Awards’ banquet on Tuesday, June 20 at the Marriott Marquis Hotel in New York, NY. Tickets for the event are now on sale. There, the winners of peer-adjudicated Gold, Silver and Bronze Stevie Awards will also be presented their awards. More than 550 nominees and their guests are expected to attend.

All new products and services recognized as winners in the new product awards categories of this year’s American Business Awards were eligible to be included in voting for the people’s choice awards.

The winners of the 2017 People’s Choice Stevie Awards for Favorite New Products are:

B2B Products: Qstream's Coaching Hub
B2B Services: Arise Starmatic Scheduling System
Computer Hardware: IGEL UD Pocket
Consumer Electronics: Anki's Cozmo
Consumer Products & Services: 4LifeTransform Burn
Content - Content Marketing: Thomson Reuters' Checkpoint Marketing Social Media Solutions
Content - Other: AT&T Global Video Player
Content - Reference/Legal: Enquiron
Content - Sales/Marketing Intel: Ignite Sales Customer Engagement Management Platform
Education - Classroom Mgmt: Cirkled in School Offering
Education - Cloud-Based: Cirkled in School Offering
Education - Game/Virtual/Other Curric: Advantexe Learning Solutions Drivers of Business Performance Business Simulation
Education - Other: United Way Worldwide, NFL, Verizon and Everfi: Character Playbook
Health & Pharmaceuticals: Makers Nutrition's Private Label Product Line
Industrial: Magline LiftPlus
Software - Big Data: CareerBuilder's Customer Health Score Tool
Software - Cloud App/Service: FieldEdge
Software - Cloud Backup/Storage: Quest Rapid Recovery v6.1
Software - Cloud ERP: Intacct Contract and Revenue Management
Software - Cloud Infrastructure: Wind River Titanium Control
Software - Content Mgmt: Built.io Contentstack
Software - Data Visualization: Lucky Orange Dynamic Heatmaps
Software - Ecommerce: Ve Interactive VePanel
Software - Endpoint Security Mgmt: Dell Data Guardian
Software - FinTech: Ingo Instant Payments
Software - Human Capital Mgmt: RiseSmart Insight
Software - Identity/Access Security: IdentityForce's UltraSecure+Credit (Version 5.1)
Software - Infrastructure/Platform AAS: FIS Merchant Processing System
Software - Integration Solution: West Video Meeting Gateway
Software - Learning/Workforce Dev: Articulate 360
Software - Marketing/PR: Digital Air Strike's Mission Control
Software - Mobile On-Demand App: Equo by Runzheimer
Software - Network Security: Cisco Stealthwatch 6.8
Software - Other: MindTickle
Software - Payments: BluePay?s Premier Payment Gateway
Software - Relationship Mgmt: Vlocity Communications
Software - Supply Chain Mgmt: PRO Unlimited's Wand VMS
Telecommunications - Product: Nextivity's Cel-Fi GO

Making student finances more affordable and easier to manage in a sea of “loan sharks” is no easy task, but Stevie Award-winner CommonBond does it sucessfully. CommonBond is a reimagined student loan experience offering low interest rates with great customer service. Their customer satisfaction rates have been overtly positive, which is one of the many reasons why they received $1 billion in funding this year. Learn more about CommonBond to see how they won customer service awards in the 2017 Stevie Awards for Sales & Customer Service.

Crunching Numbers That Don’t Crunch Students

Over 40 million Americans are affected by student loan debt. On average, CommonBond members save $24,046 by refinancing their student loans. They also cover MBA student loans, and recently launched student loan benefits for today’s workforce – giving their partners the resources to stand apart from the competition, and giving their employees the tools to achieve financial wellness.

Senior Communications Manager Bethany Hill gave us the CommonBond perspective, “We’re creators, movers, shakers, numbers geeks, and finance freaks. We’re people just like you, who were frustrated by the high rates and poor service that came with our student loans. We knew there had to be a better way. So we created one.”

More Than Just Student Loans

CommonBond helps their community gain access to complimentary tickets to CommonBond-sponsored events, dinners, panel discussions with entrepreneurs and other companies. This is most apparent in their industry-first program called “CommonBridge.” It’s a service that matches members in between jobs with a consulting opportunity at CommonBond, making it easier to earn money, gain experience and spend a little more time on the job hunt.

A Social Promise

CommonBond has been committed to giving since they funded their very first loan – and it's still a driving force behind everything they do. Here's how their “Social Promise” program works:

• 1-for-1: For every loan funded, they also fund the education of a child in need.
• Education for all: Loans give kids unprecedented access to schools, teachers, and technology
• Pencils of Promise: Ensures that funds go to those who need them most

CommonBond is constantly finding ways to fill a void in the student lending space. David Klein, Co-Founder and CEO believes their success is best explained by what they’re always taking aim at.

“We strongly believe that business can - and should - be a positive force for change”

 Wins for Third Year in a Row;
Other Grand Stevie Winners are Yongin City (South Korea) and Toyoko Inn Co.,Ltd. (Japan)

The Stevie® Awards, organizer of the world’s premier business awards programs, announced the winners of three Grand Stevie Award trophies in its fourth annual Asia-Pacific Stevie Awards. The Asia-Pacific Stevie Awards are the only awards to recognize innovation in the workplace throughout the entire 22-nation Asia-Pacific region. All organizations in the region are eligible to submit nominations.

Gold, Silver and Bronze Stevie Award winners in the various categories were announced on 19 April. Those awards were determined by the average scores of more than 50 executives worldwide earlier this year.

All awards will be presented to winners during a gala event at the Hilton Hotel in Tokyo, Japan on Friday, June 2. Tickets for the event are now on sale. 

The three Grand Stevie Award winners announced are:

• Telkom Indonesia, winner of the Grand Stevie for Organization of the Year for the third year in a row. The leading telecommunications and network services provider in Indonesia won the most award points in the competition this year with eight Gold, five Silver, and eighteen Bronze Stevie wins in a variety of categories for innovation. Each Gold win earns three points, each Silver win two points, and each Bronze one and a half points for the Grand Stevie-winner calculation.
• Yongin City won a Grand Stevie for Highest-Scoring Nomination of the Year in the competition this year. The one million population metropolitan city of ‘People-centered Yong-In’ won for its nomination of the city's mayor, Chan Min Jung, who also won the Gold Stevie Award for Innovative Management in Non-Profit or Government. 
• Toyoko Inn Co.,Ltd. of Tokyo, Japan, which submitted the highest-scoring nomination from the host nation of this year’s awards ceremony.

The 2017 Asia-Pacific Stevie Awards have recognized organizations in 15 nations including Australia, China, India, Indonesia, Japan, South Korea, Malaysia, Myanmar, New Zealand, the Philippines, Singapore, Thailand, the United Kingdom, the U.S.A. and Vietnam. More than 700 nominations about innovative achievements in the 22-nation APAC region were considered by the judges this year.

“We are very pleased with the results of the 2017 Asia-Pacific Stevie Awards, with the growth in the number of entries and the depth and breadth of the stories of business innovation that we received,” said Michael Gallagher, president and founder of the Stevie Awards. “We are very much looking forward to greeting and celebrating this year’s winners in Tokyo on June 2.”

Details about the Asia-Pacific Stevie Awards and the list of Gold, Silver and Bronze Stevie Award winners are available at http://Asia.Stevieawards.com.

* Sponsors and partners of the 2017 Asia-Pacific Stevie Awards include PR Newswire Asia, the official news distribution partner of the awards, and the Korea Business Communicators Association.

How does a company cultivate future success when many of its sales leaders are nearing retirement age?

That’s a question The Horton Group, like a lot of insurance firms, has wrestled with lately. Their solution: make sure that new, young hires have the skills they need to develop a productive, lasting career.

According to one report, half of the industry’s current workforce will retire within 15 years. “The No. 1 challenge facing insurance agents and brokers is attracting and developing talent for the future,” says Beth Ottolini, a member of Horton University, the company’s educational arm.

The Horton Group created a customized, diverse learning program to help ramp up the skills of new employees. Over a six-month period, its instructional team developed a sales training program called “Journey to Validation” that’s already made a difference.

The Journey to Validation, received a Gold Stevie Award in the Stevie Awards for Sales & Customer Service for the Sales Training or Coaching Program of the Year. The Journey to Validation consists of four stages of learning that provide rookie sales executives with the knowledge base and skills necessary to successfully progress from their first day in the program to ultimate validation with the company.

A New Learning Paradigm

Founded in 1971 as a small, family-owned insurance agency, The Horton Group now provides insurance, employee benefits and risk advisory services to a wide range of business clients. Based in the Chicago suburb of Orland Park, Ill., the organization employs more than 350 employees working out of 10 locations, most of them in the Midwest.

Prior to the development of Journey to Validation, most of the company’s training was done through apprenticeships and job shadowing. Whatever formal training the new hires needed was provided by external vendors.

But company leaders realized that in order to overcome the unmistakable demographic changes within the industry, they needed a more robust approach. Journey to Validation was the company’s first internally-developed tool for making sure that every new hire had the knowledge and foundational skills he or she would need to launch a successful career.

In 2016, the company hired a four-member team to help build the program from the ground up. That was a definite departure from the way holistic learning programs ‒ often the byproduct of large development teams and consultants ‒ are typically designed.

And in this case, the development team, led by Director of Training and Development Jay Fortuna, wasn’t much older than the rookie salespeople who would eventually use their modules. The average age of the members was just 30.

But what the group brought to the table was a fresh perspective and forward-thinking approach to the way younger associates digest information. Developed in just six months, the Journey to Validation program would ultimately incorporate newer ideas like gamification and micro-learning ‒ a system in which learners concentrate on small, focused lessons ‒ along with proven techniques like shadowing.

The program consists of four steps, which combine online learning as well as in-person training. One of its strengths is the ability to track the progress of brokers to make sure they’ve developed the basic industry knowledge and sales skills they’ll need in their new role.

Along with the Gold Stevie for “Sales Training or Coaching Program of the Year”at the Las Vegas awards ceremony, The Horton Group also walked away with two Bronze Stevies, including one for “Sales Training or Education Leader of the Year” for Fortuna.

Continuous Improvement

Ottolini says the program was the result of a highly collaborative atmosphere that puts a premium on continuous improvement. “The pride that the team takes in its work and the extreme ownership of training strengths and shortcomings has led to a recognition that is both humbling and motivating,” Ottolini says.

One of the ways the team helps establish a sense of trust is by sitting down for lunch together every day and bouncing ideas off one another, explains Ottolini.

The group also makes it a point to put themselves in the shoes of new hires. Towards that end, all Horton University team members participate in monthly team-building events with rookie sales executives as part of the training program.

So far, the team, which initially had some trouble achieving buy-in for its novel approach, has won plaudits throughout the organization.

“The infectious enthusiasm and passion emanating from the Horton University team has set a new standard within the company and continues to positively influence the culture of the corporation as a whole,” she says.

Now, the organization is building on its success by developing other learning initiatives, like a service training module and a continuing education program that enables employees to hone their leadership skills.

The internal expertise they’ve demonstrated could also provide a benefit to other members of Assurex Global, the network of commercial insurance, risk management and employee benefits agencies to which Horton belongs. “In the coming months, the team is expected to provide consulting services to other Assurex-affiliated organizations,” Ottolini adds.

These latest Stevie accolades will only help give the program further credibility, she notes. Fortuna originally learned about the Stevie Awards while working at a previous employer. When he joined The Horton Group, one of his goals was to help create a sales training program that merited recognition from Stevie panelists.

In a matter of months, their goal has already come to fruition. “Horton University’s recognition at the 2017 Stevie Awards has done wonders to bolster The Horton Group’s culture of learning,” says Ottolini.

Interested in submitted nominations for the top sales awards and customer service awards in 2018? Request the entry kit for the Stevie Awards for Sales & Customer Service and it will be emailed to you in July 2017.