The Stevie Awards Blog

Identifying Challenges in the Asian Century: Profile of a Stevie Awards Judge

Posted by Maggie Gallagher on Tue, Jan 12, 2016 @ 02:55 PM

Jim Wagstaff is the Managing Director of Jam Factory Pte. Ltd., a Singapore-based consulting and education technology firm. He is also an active judge for the 2016 Stevie Awards for Sales & Customer Service. In 2015, he participated in judging for the Asia-Pacific Stevie Awards.

The 2016 Asia-Pacific Stevie Awards is currently accepting entries. Find out how to enter here.

We asked Jim about the Stevie Awards judging process, what it is like running a business in Singapore, and for his insight into the contrasts between working in Asia-Pacific and the West.

1512jamfactory.jpgA Strong Endorsement

Jim would most definitely recommend being a Stevie Awards judge to others. As he told us: “I was initially invited to be a judge by someone who is a friend and colleague. The judging process really gives you a sense of the variety and creativity in how companies are approaching business challenges and opportunities in various parts of the world.”

Jim Wagstaff has called Singapore home since 2007. He had been living and working in Shanghai for a number of years when an opportunity to relocate to Singapore with Hewlett-Packard came up. Since 2010, he has been the Managing Director of Jam Factory in Singapore. We asked him about his decision to relocate to Singapore.

There were a number of professional reasons I chose to move to Singapore,” Jim explained. “The job, the breadth of the role, and a promotion … but also, from a personal perspective, I really enjoy the quality of life in Singapore: the year-round warm weather, the food, the location, and the concentration of so many businesses’ regional headquarters in one city.”

The Asian Century

Jim is currently pursuing a doctoral degree in business administration with a research emphasis on cross-cultural leadership and organizational development. We asked him if he could provide us with some insight into differences between the ways companies operate in the Asia-Pacific region that Western businesses should be aware of (and vice versa).

Commented Jim: “As an American who has spent half my career in various cities in Asia, the need for cultural intelligence and cross-cultural leadership skills has been close to my heart for quite some time.”

“As a source of research, study, and practice during my doctoral studies, there are a few important points for anyone looking to do business internationally … but especially in Asia, or moving out from Asia,” continued Jim. “The twenty-first century has often been characterized as the ‘Asian Century.’ Rapid economic growth in East Asia has created opportunities and challenges for multinational corporations, particularly Western multinationals. Western businesses have largely been predisposed to using a “one-size-fits-all” approach to management in their international locations. This strategy can pose a number of particular cultural contradictions for team members in East Asia.”

Working Outside the Cultural Comfort Zone

“My research has uncovered a number of specific areas that can be used as a model for leadership development by local, regional, and global managers,” Jim explained. “The model centers on the knowledge, skills, and behaviors required to align, relate, and communicate more effectively by anyone who needs to work within and outside their own cultural ‘comfort zone’ in a multinational environment–particularly as a local subsidiary of a Western multinational company.”

Solving the Tough Issues

With the start of a new year, we asked Jim what he most looked forward to in the year ahead. “I love working with my clients,” he told us. “Since moving out of HP, I have become an entrepreneur and an active board member in a number of companies. The variety of work and its challenges really keeps me motivated. I am constantly looking for opportunities to help my clients solve their toughest issues … cost, complexity, process, organization, leadership … and to put them in a better position to be successful in their markets.”

About Jim Wagstaff:

Jim Wagstaff is the Co-Founder, Managing Director, and Content Guru of The Jam Factory in Singapore. Jim leads the consulting part of the business, and has a wealth of experience in executive roles in various companies. He loves working with clients to help them identify their learning needs and map their plans so as to positively impact their business. He also leads content development, and has designed many training programs for different customers and industries.

Jim also serves as Managing Director of Renewtrak Asia, a fully managed, white-label renewals platform-as-a-service where the business model is 100% focused on helping clients increase their service contract renewals at no additional operational cost to the client. In addition, Jim is an active board member at Up 2 Speed Pte. Ltd., a Singapore-based organization focused on crafting customized learning and development approaches for multinational and global companies.

Jim was previously Vice-President and General Manager of the StorageWorks Division for Hewlett Packard in Asia Pacific and Japan. His responsibilities while leading this business unit encompassed all aspects of the organization including sales, marketing, finance, operations, public relations and analyst relations, delivering around $800 million in revenue annually.

Prior to HP, Jim was at Dell in Shanghai, where he was General Manager of the server and storage business for China and Hong Kong. Jim was also responsible for Dell's alliance with EMC across Asia Pacific and Japan.

Jim has a BSc, an MBA, and is currently a doctoral researcher in the management school at the University of Liverpool with emphasis on the practical application of cross-cultural leadership approaches in multinational corporations. He is a runner and loves to travel.

About Jam Factory:

The Jam Factory enables businesses to enhance their workforce through training and development. Jam Factory provides learning and enablement solutions to businesses and professionals. The company believes in an integrated learning approach that is interactive and engages learners. It enables businesses to leverage technology to enable employees to learn, experience and engage. For more information, go to: www.jamfactory.net

Tags: best customer service, customer service awards, technology awards, sales awards, judges, Asia-Pacific Stevie Awards

Who's Coming to The American Business Awards This Friday?

Posted by Maggie Gallagher on Tue, Sep 08, 2015 @ 03:58 PM

This Friday, September 11, the new product and technology awards banquet of The 2015 American Business Awards, the top honors in business in the U.S.A., will be staged at the Julia Morgan Ballroom in San Francisco's historic Merchants Exchange Building.  Gold, Silver and Bronze Stevie® Award winners in categories for apps, new products and services, and the management of technology-industry companies will be presented.

Also to be announced are the top overall honors in this year's ABAs: the Grand Stevie Award winners, for Organization of the Year, Interactive Agency of the Year, Marketing Agency of the Year, Public Relations Agency of the Year, and the Top 10.  Grand Stevie Award winners have been determined by the total number of awards won in the ABAs this year, including those to be announced this Friday and those announced in Chicago this past June.

The presentations will be taped for broadcast by BizTalkRadio at 8:00 pm ET on Tuesday, September 15.  Download the BizTalkRadio smartphone app to listen in!  Available for iOS and Android.

Also download your copy of the program book that will be distributed at Friday's banquet:

Download the Banquet Program

Here's a list of the organizations that have already reserved their tickets for Friday's awards gala.  Only a handful of tickets are still available.

ADTRAN Inc. Huntsville AL
Agiliance Sunnyvale CA
Articulate  New York  NY
AssetLock Centennial CO
AT&T Inc.  Dallas TX
Auto Integrate Itasca IL
BayPoint Benefits San Francisco CA
BDNA Mountain View CA
BioIQ Santa Barbara CA
Biscom Chelmsford MA
Bloomz Inc Redmond WA
BMO Capital Markets  Chicago  IL
Brainshark Inc. Waltham MA
Broadview Networks Long Island City NY
CallidusCloud  Dublin CA
Capsilon Corporation San Francisco CA
CCA and B LLC Atlanta GA
CD2 Learning  Overland Park  KS
Cisco Systems Inc. Research Triangle Park NC
Cision Chicago IL
CitiusTech Inc.  Princeton  NJ
Credit Sesame Mountain View VA
Darktrace Cambridge United Kingdom
Datapipe Inc. Jersey City NJ
DigiCert Inc. Lehi UT
Digital Air Strike Scottsdale AZ
DreamWare Inc.  Naples  FL
EffectiveUI Denver CO
Electric Cloud San Jose CA
Element Fleet Management Sparks MD
EMD Millipore  Billerica  MA
EMD Millipore Billerica MA
Engility  Reston VA
Exact Sciences Madison WI
Fareportal  New York NY
Five Elements Robotics Wall NJ
GE Software San Ramon CA
GTT Communications Inc. McLean VA
GuideWell Connect Jacksonville FL
Harbortouch Allentown PA
Ignite Sales Dallas TX
Imation Campbell CA
Infor  New York  NY
Infor New York NY
InMoment  Salt Lake City  UT
InsightSoftware.com Denver CO
Interactions Corporation Franklin MA
Internap Atlanta GA
IQMS Paso Robles CA
iText Software Corp. Cambridge MA
LanguageLine Solutions Monterey CA
Maximum Games Walnut Creek CA
Métier Healdsburg CA
Omnitracs LLC Dallas TX
Opmantek  Charlotte  NC
ORBCOMM Rochelle Park NJ
Prezi  San Francisco  CA
PROS Inc.  Houston  TX
Prositions Inc. Urbandale IA
QuickPivot  Boston  MA
ReachLocal Woodland Hills CA
RES Software  Radnor  PA
Shoutz Inc.  Austin  TX
Smith & Nephew Fort Worth TX
SoftPro Raleigh NC
SolidFire Boulder CO
SYSPRO Costa Mesa CA
TangoMe Mountain View CA
Tata Consultancy Services  Edison  NJ
Telerik  a Progress company  Boston  MA
The Control Group San Diego CA
Thomson Reuters New York NY
TouchCommerce Agoura Hills CA
Tracx New York NY
TriNet Group Inc San Leandro CA
UnitedHealthcare Minnetonka MN
Utopic Software Tampa FL
Virtela  Greenwood Village CO
Wheels Inc. Des Plaines IL
Workplace Answers Austin TX

Entries for the 2016 edition of The American Business Awards will open in October.

Get the ABA Entry Kit

Tags: business awards, stevie awards, technology awards, new product awards

12th American Business Awards Announce Winners in New Product & Tech Categories

Posted by Michael Gallagher on Mon, Sep 15, 2014 @ 11:11 AM

AT&T Tops Gold Stevie® Winners; Quality Systems Wins Grand Stevie for Company of the Year

The 12th Annual American Business AwardsSM announced Stevie® Award winners on Friday at its event focused on outstanding new products and services and on achievements in technology industries.

Steve Plochocki Quality SystemsFriday’s gala was the second of two American Business Awards ceremonies this year.  The first took place in Chicago on June 13 and honored winners in disciplines such as customer service, human resources, corporate communications, live events, publications, and selected categories for company/organization, management and marketing.  Winners in all new product awards and technology-related categories were announced at the event in San Francisco on Friday.

The American Business Awards honor an all-inclusive spectrum of American business people and organizations -- from non-profits, emerging start-ups, major public companies and government agencies, to corner-office executives, product developers, marketers and web development teams.

More than 260 executives attended Friday’s awards banquet at San Francisco’s Palace Hotel.  Stevie Awards were conferred in four levels of distinction: Grand, Gold, Silver and Bronze.

The Grand Stevies were awarded to the organizations who received the most awards overall – Gold, Silver or Bronze – in the ABAs this year.  Quality Systems of Irvine, CA was presented with the Grand Stevie for Organization of the Year.  The winners of the other Grand Stevie Awards will be named in a followup press release today.

AT&T, Inc. was the top Gold Stevie winner on Friday, with four.  Winners of two Gold Stevies include Accenture, Agiliance, Akavit, Engility, Haneke Design, MarketLive, MicroStrategy, Spingo, VeriFone, Vimeo, and WillowTree Apps.

Notable Gold Stevie Award Winners announced on Friday include:

­   Information Technology Executive of the Year: Jake Dominguez, CIO of AMD

­   Company of the Year - Computer Software - More Than 250 Employees: Bigcommerce

­   Fastest Growing Tech Company of the Year - Up to 2,500 Employees: BrightRoll

­   Best Training App: Microsoft Corporation’s FY14 Standards of Business Conduct Training

­   Best Pharmaceuticals Website: The Navicor Group

­   Executive of the Year - Computer Software - Up to 500 Employees: Jahangir Mohammed, Founder & CEO of Jasper

­   Tech Innovation of the Year - At Organizations With Up to 100 Employees: Newlight Technologies commercial scale-up of carbon-negative plastic

­   New Health & Pharmaceuticals Service of the Year: Optum’s ACO Solutions Market Launch

­   New Peripheral Hardware Product of the Year: Epson America’s BrightLink Pro

­   New Industrial Product or Service of the Year: World Water Work's DEMON Process

­   New Content Management Solution of the Year: AirWatch’s Secure Content Locker

For a complete list of The 2014 American Business Awards winners announced Friday visit  www.StevieAwards.com/ABA.

Winners of the People’s Choice Stevie Awards for Favorite New Products, which were determined by more than 57,000 votes in July and August, were announced in August and presented their crystal People’s Choice Stevie Awards on Friday.

More than 3,300 entries were submitted to The 2014 American Business Awards and more than 240 executives nationwide participated in judging to determine this year’s Gold, Silver and Bronze Stevie Award winners. 

Entries for The 2015 American Business Awards will be accepted starting in October.

About the Stevie® Awards
Stevie Awards are conferred in six programs: The American Business Awards, The International Business Awards, the Asia-Pacific Stevie Awards, the German Stevie Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com and on Facebook, LinkedIn, Twitter, and YouTube.

Sponsors and partners of The 2014 American Business Awards include Biz Talk Radio, CallidusCloud, Citrix Online, Cvent, Engility, John Hancock, LycaMobile, PetRays, and Softpro.

Tags: business awards, app awards, website awards, American business awards, stevie awards, technology awards, new product awards, tech awards

LifeLock Wins Grand Stevie® For Organization of the Year in 11th Annual American Business Awards

Posted by Michael Gallagher on Tue, Sep 17, 2013 @ 09:46 AM

The Stevie® Awards held one of its awards galas for its 11th annual American Business Awards competition last night, and announced the winners of its first-ever Grand Stevie Award trophies.

Grand Stevie AwardLifeLock received the Grand Stevie for organization of the year, for earning the most award points in The 2013 American Business Awards. Other top ABA Grand Stevie winners include Makovsky for interactive services agency of the year, Slack and Company for marketing agency of the year, and MWW for public relations agency of the year.

The Grand Stevie Awards were presented to the organizations that submitted the best body of entries to The American Business Awards this year, in their own name or in the names of one or more clients. The organizations with the most points won, with a Gold Stevie Award win counting for three points, a Silver Stevie win for two points, and a Bronze Stevie win for 1.5 points.

Besides LifeLock, Makovsky, MWW and Slack and Company, Grand Stevies were also awarded to the ten other organizations with the most points in the 2013 competition. They are:

10th place: EMKAY Inc.
9th place: Actiontec Electronics
8th place: VerticalResponse
7th place: CallidusCloud
6th place: USANA Health Sciences
5th place: Cisco Systems, Inc.
4th place: Accenture
3rd place: AT&T Inc.
2nd place: DRC    
1st place: Quality Systems, Inc.    

Last night’s gala, focused on new product awards, website awards, and other tech awards, was the second of two American Business Awards ceremonies this year. The first ceremony took place in Chicago on June 17 and honored winners in disciplines such as customer service, human resources, corporate communications, live events, publications, and selected categories for company/organization, management and marketing.

The American Business Awards honor an all-inclusive spectrum of American business people and organizations -- from non-profits, emerging start-ups, major public companies and government agencies, to corner-office executives, product developers, marketers and web development teams.

More than 250 executives attended last night’s awards banquet at San Francisco’s Julia Morgan Ballroom. Stevie Awards were conferred in three levels of distinction: Gold, Silver and Bronze.

For a complete list of all 2013 American Business Awards’ Stevie Award winners visit http://www.StevieAwards.com/ABA.

More than 3,200 entries were submitted to The 2012 American Business Awards and more than 320 executives nationwide participated in judging to determine this year’s Gold, Silver and Bronze Stevie Award winners.

Entries for The 2014 American Business Awards will be accepted starting in October.

About the Stevie® Awards

Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. A fifth program, the Asia-Pacific Stevie Awards, will debut later this month. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com and follow the Stevie Awards on Facebook, LinkedIn, Twitter, and YouTube.

Sponsors and partners of The 2013 American Business Awards include the Business TalkRadio Network, Callidus Software, Citrix Online, Dynamic Research Corporation, Experian Consumer Services, John Hancock Funds, LifeLock, PetRays, and SoftPro.

Tags: business awards, app awards, website awards, American business awards, stevie awards, ABAs, innovation awards, technology awards, new product awards

American Business Awards Announce Winners in New Product & Technology Categories

Posted by Michael Gallagher on Tue, Sep 17, 2013 @ 09:17 AM

The 11th Annual American Business Awards announced Stevie® Award winners last night at its event focused on outstanding new products and services and on achievements in technology industries.

ABA13 SFLast night’s gala was the second of two American Business Awards ceremonies this year. The first ceremony took place in Chicago on June 17 and honored winners in disciplines such as customer service, human resources, corporate communications, live events, publications, and selected categories for company/organization, management and marketing. Winners in all new product and technology-related categories were announced at the event in San Francisco last night.

The American Business Awards honor an all-inclusive spectrum of American business people and organizations -- from non-profits, emerging start-ups, major public companies and government agencies, to corner-office executives, product developers, marketers and web development teams.

More than 250 executives attended last night’s awards banquet at San Francisco’s Julia Morgan Ballroom. Stevie Awards were conferred in three levels of distinction: Gold, Silver and Bronze.

Also announced last night were the first-ever Grand Stevie Award winners. The Grand Stevies were awarded to the organizations who received the most awards overall – Gold, Silver or Bronze – in the ABAs this year. LifeLock was presented with the Grand Stevie for Organization of the Year. The winners of the other Grand Stevie Awards will be named in a followup press release today.

AT&T, Inc., Dropbox and Marvell were the top winners of Gold Stevie Awards last night with three each. Winners of two Gold Stevies include Actiontec Electronics, Brainshark, Inc., DRC, ExtraHop Networks, LexisNexis, Web Advanced, Wilshire Axon, and ZehnerGroup.

Notable Gold Stevie Award Winners announced last night include:

­    New Product or Service of the Year - Consumer Services: Bitcasa’s Infinite Drive
­    Best Hospitality & Leisure Website: Carbone Smolan Agency for the Mandarin Oriental Hotel Group website
­    Information Technology Team of the Year: The Cisco IT Elastic Infrastructure Services Team
­    New Product or Service of the Year - Hardware - Peripheral: Hewlett-Packard’s HP Officejet Pro X576dw
­    Best Marketing App: John Hancock Funds iDiversify
­    Executive of the Year - Computer Software - Up to 500 Employees: Phil Fernandez, president and CEO of Marketo
­    Most Innovative Tech Company of the Year - Up to 100 Employees: ExtraHop Networks
­    Tech Innovation of the Year: AT&T’s Application Resource Optimizer (ARO)

For a complete list of The 2013 American Business Awards winners announced last night visit http://www.StevieAwards.com/ABA.

Winners of the People’s Choice Stevie Awards for Favorite New Products, which were determined by more than 20,000 votes in July and August, were announced in August and presented their crystal People’s Choice Stevie Awards last night.

More than 3,200 entries were submitted to The 2012 American Business Awards and more than 320 executives nationwide participated in judging to determine this year’s Gold, Silver and Bronze Stevie Award winners.

Entries for The 2014 American Business Awards will be accepted starting in October.

About the Stevie® Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. A fifth program, the Asia-Pacific Stevie Awards, will debut later this month. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com and follow the Stevie Awards on Facebook, LinkedIn, Twitter, and YouTube.

Sponsors and partners of The 2013 American Business Awards include the Business TalkRadio Network, Callidus Software, Citrix Online, Dynamic Research Corporation, Experian Consumer Services, John Hancock Funds, LifeLock, PetRays, and SoftPro.

Tags: business awards, app awards, website awards, American business awards, ABAs, innovation awards, technology awards, new product awards

Watch Video of The 2012 American Business Awards September 17th Gala

Posted by Liz Dean on Tue, Oct 02, 2012 @ 04:17 PM

We are pleased to share that video clips from The 2012 American Business Awards' new product awards and technology awards banquet are now available to view on YouTube. Recognized as the premier business awards program in the U.S.A., the second of two 2012 American Business Awards galas was held on September 17 at the Julia Morgan Ballroom in San Francisco.

Watch the September 17th American Business Awards presentations here.

Stevie Awards TrophyMore than 250 entrepreneurs, executives, and their guests from around the country attended the September 17th gala. Our American Business Awards video clips from September 17 showcase business award acceptance speeches made by individuals and organizations from around the country, including:

AT&T, MWW Group, Winner of the Gold Stevie® Award for Best Travel App
Remi Zajac, Director of AT&T Labs, gives a modest speech thanking his app team for their dedication.

Brainshark, Inc, Winner of the Gold Stevie® Award for Best Mobile On Demand App
Joan Babinski, Vice President of Marketing, humbly dedicates the award to all Stevie Award finalists.

EMKAY Inc., Winner of the Gold Stevie® Award for Best Training Site
Chris Tepas, Executive Vice President, accepts the award on behalf of his leadership team and reminds the audience that it takes several departments to launch a successful website.

Janine Popick of VerticalResponse, Winner of the Gold Stevie® Award for Executive of the Year -  Internet/New Media
Janine's speech recognizes her staff and reminds the audience about the team effort behind all individual awards.

SecureAuth, Winner of the People's Choice Stevie® Awards for Favorite Software - Security Solution
Craig Lund, CEO, graciously accepts the award and thanks his product developer and customers for their support.

Want to see more from the September 17th  celebration? Watch all acceptance speeches and view photos from the event.

Tags: business awards, American business awards, technology awards, new product awards, YouTube

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