101,000 Votes Determined Public’s Favorite Customer Service Providers Among Stevie Awards Finalists

Winners of the 2020 People's Choice Stevie® Awards for Favorite Customer Service, a worldwide public vote, were announced today. Voting was conducted from January 16 through February 14, with the highest number of votes deciding the winners in 11 industry categories. More than 101,000 votes were cast this year.

All organizations honored in the Customer Service Department of the Year categories of this year’s Stevie Awards for Sales & Customer Service were eligible to be included in voting for the people’s choice awards. The Stevie Awards for Sales & Customer Service, now in their 14^th year, are the world’s top honors for customer service, contact center, business development, and sales professionals.

More than 2,600 nominations from organizations of all sizes, in virtually every industry, in 48 nations were evaluated in this year’s competition. Finalists were determined by the average scores of more than 180 professionals worldwide in seven specialized judging committees and were announced last month.

This year’s people’s choice winners, who will each receive the coveted crystal People’s Choice Stevie Award, are:

Airlines/Distribution/Transportation: DHL Express Bangladesh
Computer Hardware & Services: SiteGround Hosting Group
Consumer Products & Services: 4ocean
Financial Services - Up to 100 Employees: Wells Fargo Merchant Services - Account Management
Financial Services - 100 or More Employees: DenizBank
Healthcare & Pharma: UPMC Health Plan
All Other Industries: VIPKid Teacher Support Team
Public Services & Education: OmniUpdate
Software - Up to 100 Employees: Carbonite
Software - 100 or More Employees: Loopio Inc.
Telecommunications: AireSpring

Nicknamed the Stevie® from the Greek word “crowned,” the awards will be presented to winners at the 14^th annual Stevie Awards for Sales & Customer Service awards banquet on Friday, February 28 at Caesar’s Palace Hotel in Las Vegas, Nevada USA. Tickets for the event are now on sale. More than 550 executives from around the world are expected to attend.  The presentations will be broadcast live via Livestream.

Sponsors of the 14th annual Stevie Awards for Sales & Customer Service include HCL Technologies, Sales Partnerships, Inc., and ValueSelling Associates, Inc.

Request an entry kit for the
2021 Stevie Awards for Sales & Customer Service.

Gold, Silver, and Bronze Stevie Winners to Be Announced in Las Vegas on February 28

Finalists in the 14th Annual Stevie® Awards for Sales & Customer Service, an international competition recognizing excellence in disciplines that are crucial to business success, were announced today.

A diverse group of organizations and individuals around the world are among those recognized in the customer service awards, contact center awards, business development awards, and sales awards categories.

Organizations with five or more Finalist nominations include Achievers, Toronto, ON Canada; Allianz Global Assistance, Richmond, VA USA; Bounteous, Chicago, IL USA; Carbonite, Inc., Boston, MA USA; Cinch Home Services, Inc., Boca Raton, FL USA; Clarabridge, Reston, VA USA; Concentrix, Fremont, CA USA; CoverMyMeds, Columbus, OH USA; Cvent Inc, McLean, VA USA; Dell Technologies, worldwide; Delta Vacations, Minot, ND USA; DenizBank Financial Service Group, Istanbul, Turkey; DHL Express Vietnam, Hanoi; DHL Express, Johannesburg, South Africa; Druva, Sunnyvale, CA USA; GoDaddy, Scottsdale, AZ USA; HomeServe USA, Norwalk, CT USA; IBM, worldwide; John Hancock Financial Services, Boston, MA USA; Mailchimp, Atlanta, GA USA; NCR Corporation, Atlanta, GA USA; RAIN Group, Boston, MA USA; Sales Partnerships, Inc., Broomfield, CO USA; Spinnaker Support, Greenwood Village, CO USA; Sun Basket, San Jose, CA USA; TTEC, Englewood, CO USA; UPMC Health Plan, Pittsburgh, PA USA; VXI Global Solutions, Los Angeles, CA USA; Wells Fargo Treasury Management Client Delivery, San Francisco, CA USA; and WNS (Holdings) Limited, Mumbai, India.

Visit http://www.StevieAwards.com/Sales for a full list of Finalists by category.

Gold, Silver, and Bronze Stevie Award placements from among the Finalists will be revealed during a gala banquet on Friday, February 28 at Caesars Palace in Las Vegas, Nevada. Tickets are now on sale.

The awards are presented by the Stevie Awards, which organizes eight of the world’s leading business awards shows, including the prestigious International Business Awards® and American Business Awards®, and the Women|Future Conference.

More than 2,600 nominations from organizations of all sizes, in virtually every industry, in 48 nations were evaluated in this year’s competition. Finalists were determined by the average scores of more than 180 professionals worldwide in seven specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; more than 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.

Beginning today through February 14, the general public may vote for their favorite providers of customer service in the People’s Choice Stevie® Awards for Favorite Customer Service. Voting is open at http://peopleschoice.stevieawards.com. Winners of the People’s Choice Stevie Awards in multiple industries will be determined in mid-February and honored at the awards gala in Las Vegas on February 28.

Request an entry kit for the
2021 Stevie Awards for Sales & Customer Service.

Top Sales Awards and Customer Service Awards Winners to Be Recognized in Las Vegas

The final entry deadline is rapidly approaching for the 14^th annual Stevie Awards for Sales & Customer Service on January 9, 2020. These are the world’s premier awards for sales and customer service professionals, teams, and organizations.

Entry kits and complete details on the competition are available at http://www.StevieAwards.com/Sales.

After all nominations have been submitted, finalists will be notified on January 15 and winners will be announced at a gala awards banquet at Caesars Palace in Las Vegas, Nevada on February 28.

Eligible nominees include departments, teams, and professionals from around the world who work in customer service, contact center, business development, and sales. New products and services and solution providers used by those professionals are also eligible. The 2020 awards will recognize achievements since July 1, 2018.

The Stevie Awards for Sales & Customer Service feature more than 150 sales awards, customer service awards, business development awards, new product awards, and solution provider awards categories. Entrants may submit any number of nominations to any number of categories.

New this year, nominees may submit a video of up to five minutes in length instead of the 650-word essay describing their achievements since July 1, 2018.

New categories for 2020 include Customer Service Training Professional of the Year, Customer Service Training Team of the Year – External, Customer Service Training Team of the Year – Internal, Best Customer Engagement Initiative, Customer Service Training or Coaching Program of the Year, Sales Enablement Program of the Year, Sales Incentive Program of the Year, and White Paper or Research Paper of the Year.

2020 will see the return of the People’s Choice Stevie Awards for Favorite Customer Service, a popular feature of the Stevie Awards for Sales & Customer Service in which the general public may vote for their favorite providers of customer service, from among all finalist nominations in the Customer Service Department of the Year categories.

Winners of the 2019 edition of the Stevie Awards for Sales & Customer Service included Allstate, American Airlines, Birevim, Cvent, DP DHL, Deliveroo, Dubai Police, HomeServe USA, IBM, iHeartMedia, Inc., Michael Kors, Oi, Salary.com, Sales Partnerships, Inc., SolarWinds, Texas Instruments, VIZIO, Zappos, and more.

The 2020 competition will be judged by more than 150 professionals around the world.

Die Bewerbungsphase des speziellen Wirtschaftspreises für Kundenservice und Vertrieb läuft auf Hochtouren. Noch bis zum 13. November 2019 können Unternehmen aus der ganzen Welt sich mit ihren Leistungen bewerben.

Nominiert werden können Abteilungen, Teams und Fachkräfte aus den Bereichen Kundenservice, Kontaktzentrum, Unternehmensentwicklung und Vertrieb, sowie neue Produkte, Dienstleistungen und Lösungsanbieter, die Unternehmen in diesen Bereichen unterstützen. Zulässig sind Leistungen, die seit dem 1. Juli 2018 erbracht wurden.

Wem die Zeit bis zum 13. November zu knapp wird, hat die Möglichkeit mit der Zahlung einer Nachgebühr seine Nominierungen noch bis zum 9. Januar 2020 einzureichen. Die Finalisten werden dann Mitte Januar bekanntgegeben. Die Gold-, Silber- und Bronzeplatzierungen werden im Rahmen der feierlichen Preisverleihung am 28. Februar im Caesars Palace in Las Vegas verkündet.

Die Stevie Awards for Sales & Customer Service bieten über 150 Kategorienin den Bereichen Verkauf, Kundenservice, Unternehmensentwicklung, Produkte und Lösungsanbieter.

Darunter sind neben den etablierten Kategorien auch einige Neuheiten, wie beispielsweise Customer Service Training Professional of the Year, Customer Service Training Team of the Year: External, Customer Service Training Team of the Year: Internal, Best Customer Engagement Initiative, Customer Service Training or Coaching Program of the Year, Sales Enablement Program of the Year, Sales Incentive Program of the Year sowie White Paper or Research Paper of the Year.

In diesem Jahr werden auch wieder die People‘s Choice Stevie Awards for Favorite Customer Service, ein beliebter Bestandteil der Stevie Awards for Sales & Customer Service, vergeben. Bei diesen Awards wählt die Öffentlichkeit den beliebtesten Anbieter aus den Finalisten der Customer Service Department of the Year. Die öffentliche Abstimmung findet von 16. Januar bis zum 14. Februar statt. Der Link zur Abstimmung wird kurz vorher bekanntgegeben.

Im vergangenen Jahr konnten zwei Unternehmen aus Deutschland bei den Stevie Awards for Sales & Customer Service punkten. Der Softwareriese SAP SEaus Walldorf wurde mit zwei Silber Stevie Awards in den Kategorien Innovation in Customer Service - Computer Industriesund Best Use of Technology in Customer Service - Computer Industriesausgezeichnet. Der Berliner Chauffeur & Limousine Service Blacklanegewann einen Bronze Stevie Award in der Kategorie Front-Line Customer Service Team of the Year - Other Service Industries.

Wenn auch Sie bei den Preisträgern der 14. Stevie Awards for Sales & Customer Service dabei sein wollen, bewerben Sie sich unter www.StevieAwards.com/Sales.