The Stevie Awards Blog

Winners Announced in 2020 People’s Choice Stevie® Awards for Favorite Customer Service

Posted by Daniel Ferguson on Tue, Feb 18, 2020 @ 09:00 AM

101,000 Votes Determined Public’s Favorite Customer Service Providers Among Stevie Awards Finalists

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Winners of the 2020 People's Choice Stevie® Awards for Favorite Customer Service, a worldwide public vote, were announced today. Voting was conducted from January 16 through February 14, with the highest number of votes deciding the winners in 11 industry categories. More than 101,000 votes were cast this year.

All organizations honored in the Customer Service Department of the Year categories of this year’s Stevie Awards for Sales & Customer Service were eligible to be included in voting for the people’s choice awards. The Stevie Awards for Sales & Customer Service, now in their 14th year, are the world’s top honors for customer service, contact center, business development, and sales professionals.

More than 2,600 nominations from organizations of all sizes, in virtually every industry, in 48 nations were evaluated in this year’s competition. Finalists were determined by the average scores of more than 180 professionals worldwide in seven specialized judging committees and were announced last month.

This year’s people’s choice winners, who will each receive the coveted crystal People’s Choice Stevie Award, are:

Airlines/Distribution/Transportation: DHL Express Bangladesh
Computer Hardware & Services: SiteGround Hosting Group
Consumer Products & Services: 4ocean
Financial Services - Up to 100 Employees: Wells Fargo Merchant Services - Account Management
Financial Services - 100 or More Employees: DenizBank
Healthcare & Pharma: UPMC Health Plan
All Other Industries: VIPKid Teacher Support Team
Public Services & Education: OmniUpdate
Software - Up to 100 Employees: Carbonite
Software - 100 or More Employees: Loopio Inc.
Telecommunications: AireSpring

Nicknamed the Stevie® from the Greek word “crowned,” the awards will be presented to winners at the 14th annual Stevie Awards for Sales & Customer Service awards banquet on Friday, February 28 at Caesar’s Palace Hotel in Las Vegas, Nevada USA. Tickets for the event are now on sale. More than 550 executives from around the world are expected to attend.  The presentations will be broadcast live via Livestream.

Sponsors of the 14th annual Stevie Awards for Sales & Customer Service include HCL Technologies, Sales Partnerships, Inc., and ValueSelling Associates, Inc.

Request an entry kit for the
2021 Stevie Awards for Sales & Customer Service.

Request the entry kit

Tags: Sales & Customer Service, People’s Choice Stevie® Awards, 2020 Stevie Awards for Sales & Customer Service

Finalists Announced in 14th Annual Stevie Awards for Sales & Customer Service

Posted by Daniel Ferguson on Thu, Jan 16, 2020 @ 11:15 AM

Gold, Silver, and Bronze Stevie Winners to Be Announced in Las Vegas on February 28

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Finalists in the 14th Annual Stevie® Awards for Sales & Customer Service, an international competition recognizing excellence in disciplines that are crucial to business success, were announced today.

A diverse group of organizations and individuals around the world are among those recognized in the customer service awards, contact center awards, business development awards, and sales awards categories.

Organizations with five or more Finalist nominations include Achievers, Toronto, ON Canada; Allianz Global Assistance, Richmond, VA USA; Bounteous, Chicago, IL USA; Carbonite, Inc., Boston, MA USA; Cinch Home Services, Inc., Boca Raton, FL USA; Clarabridge, Reston, VA USA; Concentrix, Fremont, CA USA; CoverMyMeds, Columbus, OH USA; Cvent Inc, McLean, VA USA; Dell Technologies, worldwide; Delta Vacations, Minot, ND USA; DenizBank Financial Service Group, Istanbul, Turkey; DHL Express Vietnam, Hanoi; DHL Express, Johannesburg, South Africa; Druva, Sunnyvale, CA USA; GoDaddy, Scottsdale, AZ USA; HomeServe USA, Norwalk, CT USA; IBM, worldwide; John Hancock Financial Services, Boston, MA USA; Mailchimp, Atlanta, GA USA; NCR Corporation, Atlanta, GA USA; RAIN Group, Boston, MA USA; Sales Partnerships, Inc., Broomfield, CO USA; Spinnaker Support, Greenwood Village, CO USA; Sun Basket, San Jose, CA USA; TTEC, Englewood, CO USA; UPMC Health Plan, Pittsburgh, PA USA; VXI Global Solutions, Los Angeles, CA USA; Wells Fargo Treasury Management Client Delivery, San Francisco, CA USA; and WNS (Holdings) Limited, Mumbai, India.

Visit http://www.StevieAwards.com/Sales for a full list of Finalists by category.

Gold, Silver, and Bronze Stevie Award placements from among the Finalists will be revealed during a gala banquet on Friday, February 28 at Caesars Palace in Las Vegas, Nevada. Tickets are now on sale.

The awards are presented by the Stevie Awards, which organizes eight of the world’s leading business awards shows, including the prestigious International Business Awards® and American Business Awards®, and the Women|Future Conference.

More than 2,600 nominations from organizations of all sizes, in virtually every industry, in 48 nations were evaluated in this year’s competition. Finalists were determined by the average scores of more than 180 professionals worldwide in seven specialized judging committees. Entries were considered in more than 90 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; more than 60 categories for sales and business development achievements, ranging from Senior Sales Executive of the Year to Sales Training or Business Development Executive of the Year to Sales Department of the Year; and categories to recognize new products and services and solution providers.

Beginning today through February 14, the general public may vote for their favorite providers of customer service in the People’s Choice Stevie® Awards for Favorite Customer Service. Voting is open at http://peopleschoice.stevieawards.com. Winners of the People’s Choice Stevie Awards in multiple industries will be determined in mid-February and honored at the awards gala in Las Vegas on February 28.

Request an entry kit for the
2021 Stevie Awards for Sales & Customer Service.

Request the entry kit

Tags: Sales & Customer Service, 2020 Stevie Awards for Sales & Customer Service

Last Chance to Enter 2020 Stevie® Awards for Sales & Customer Service is January 9

Posted by Daniel Ferguson on Wed, Dec 18, 2019 @ 01:12 PM

Top Sales Awards and Customer Service Awards Winners to Be Recognized in Las Vegas

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The final entry deadline is rapidly approaching for the 14th annual Stevie Awards for Sales & Customer Service on January 9, 2020. These are the world’s premier awards for sales and customer service professionals, teams, and organizations.

Entry kits and complete details on the competition are available at http://www.StevieAwards.com/Sales.

Review the Entry Kit Here

After all nominations have been submitted, finalists will be notified on January 15 and winners will be announced at a gala awards banquet at Caesars Palace in Las Vegas, Nevada on February 28.

Eligible nominees include departments, teams, and professionals from around the world who work in customer service, contact center, business development, and sales. New products and services and solution providers used by those professionals are also eligible. The 2020 awards will recognize achievements since July 1, 2018.

The Stevie Awards for Sales & Customer Service feature more than 150 sales awards, customer service awards, business development awards, new product awards, and solution provider awards categories. Entrants may submit any number of nominations to any number of categories.

New this year, nominees may submit a video of up to five minutes in length instead of the 650-word essay describing their achievements since July 1, 2018.

New categories for 2020 include Customer Service Training Professional of the Year, Customer Service Training Team of the Year – External, Customer Service Training Team of the Year – Internal, Best Customer Engagement Initiative, Customer Service Training or Coaching Program of the Year, Sales Enablement Program of the Year, Sales Incentive Program of the Year, and White Paper or Research Paper of the Year.

2020 will see the return of the People’s Choice Stevie Awards for Favorite Customer Service, a popular feature of the Stevie Awards for Sales & Customer Service in which the general public may vote for their favorite providers of customer service, from among all finalist nominations in the Customer Service Department of the Year categories.

Winners of the 2019 edition of the Stevie Awards for Sales & Customer Service included Allstate, American Airlines, Birevim, Cvent, DP DHL, Deliveroo, Dubai Police, HomeServe USA, IBM, iHeartMedia, Inc., Michael Kors, Oi, Salary.com, Sales Partnerships, Inc., SolarWinds, Texas Instruments, VIZIO, Zappos, and more.

The 2020 competition will be judged by more than 150 professionals around the world.

Tags: The Stevie Awards for Sales & Customer Service, 2020 Stevie Awards for Sales & Customer Service

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